3.4 (199 comments)

Review №1


The stay was alright. Be ready to get charged a security deposit on your card if you provide a card for a reservation. There wasn’t anything truly bad, but the comforter had a few stains and it’s probably time to buy new pillows. Overall it was ok for the price paid, but it is in a pretty good location near food and other amenities. Had no problems with the staff.

Review №2


If I could give it negative stars I would. The room smelt like a very strong mint air freshener to cover up the rest of the room. The bathroom was disgusting and the shower only had one setting working and the drain was very slow.There was a beer bottle behind the coffee table and a nurse’s or some kind of badge clip left on the lamp. - does anyone clean these rooms??! And then there was a circle of red what looked like dried blood on the sheets.We were there for the Toledo marathon and it was the only place available that was pet friendly. I would have rather slept in the car with my dog then ever step foot in here again. At night people were drinking and playing music out of their cars in the front of the entrance to the hotel…??The worst hotel I have seen in my life. STAY AWAY

Review №3


I have two reservations because I had to book an extra day last minute. On checking into the hotel room I was giving my room keys and I just know I had another reservation started tomorrow and they said to come bring the cards back in the morning so they could recharge them and I should be fine. But that was not the case because after work I had to go back up to the front desk and have them recharged because it wasnt allowing me to the room. I went back up to the front desk, the attendance recharge the card and I went about my night. A couple hours later Im noticing the sink in the bathroom is leaking all over the floor from the pipe below. I called the front desk to come down. They look at it. They say apartment will be there in the morning. Plumber never came. However, I did get a call from front desk saying that I had to move rooms and I was on my way out the door to go to work and I left him to know that how much this is an inconvenience at this time when there were three ample opportunities the day before to let me know not right as Im leaving to go to work. The front desk has asked me to hold so he can talk to the manager and see what can be done. The man I get on the phone and tells me that he will have my things removed from the room while Im at work. That was his solution. So I packed myself up and left terrible hospitality. I would never recommen.d this place to my worst enemy

Review №4


AVOID THIS PLACE! There are HUNDREDS of 1 star reviews for a reason people!!! There is nothing “quality” about this place. We stayed in a room w/ a hot tub and paid nearly $200. My 7 year old could clean better. 1st red flag was there was lots of people just roaming around the building outside and coming in and out. 2nd, an air freshener was on full blast as soon as we walked in. Instant headache. We unplugged it asap and started smelling the reason why it was there. It smelled like dirty, old, musty water horribly. The bathroom ceiling was moldy and needs work. The shower curtain rod was just hanging on to the wall, which resulted in a huge mess of water on the bathroom floor. The garbage bins are filthy. There is no hot breakfast, just white or wheat bread sandwiches of PB&J or Sausage and cheese. I didn’t even care to check if there was coffee bc I don’t trust it. These people do not deserve our hard earned money, yet they continue to raise the raise prices and lower the quality.

Review №5


Hair on the “clean” sheets and pillows. Was told I had to change them if I wanted it done. The mattress cover had pee stains all over it. No one changed anything from previous guests. The desk guy wanted me to stay and they would fixe it tomorrow. I demanded a refund. Don’t stay here. It’s sketchy all around. Crackheads in the parking lot. Avoid it period

Review №6


Dont waste your money here. Dirty sheets with burn holes in the pillow cases and they charged my card $250 for a no smoking fee. For buying my first hotel room, I will never buy one again thanks to this place. I was moved to another room where I still didnt even feel like I could take a shower and get comfortable. Do not ever recommend going here, checked in at around 7.30 pm and left by 9pm and just drove an hour back home. Horrible customer service and DONT DO HOUSEKEEPING.

Review №7


Stained furniture, room that smelled like cigarettes despite being a non-smoking hotel, non-working smoke detector, lobby that reeked of marijuana, mirror being held together by electrical tape that was dangerously close to falling out of its frame. I left a night shirt there and the staff denied finding it. Manager couldn’t care less and was unapologetic. Front desk admitted that the guest before us had been smoking in the room and the fire department was called but the still rented it out. Smelled like an ashtray. You’d be better off sleeping in your car! I read a review in which someone said it was great because they paid cash and were charged 1/2. I promise you it’s because the shady staff pocketed that money.

Review №8


Very shabby. Chair visibly stained and very worn. Window did not open. Tub slow draining and had multiple repair holes. No bath mat, making floor slippery after shower. WiFi connected without authorization, and others wifi accounts were visible so we turned off all wifi on our devices. We left a day early because of the conditions. We had stayed in the same Quality three years ago and it was fine. New management? We do not recommend.

Review №9


This was the dirtiest hotel I have ever stayed at. First, room smelled like a deodorizer that was trying to cover up urine. There were cobwebs in the corner, stains on the comforter, curtain, and walls. I pulled back the dingy yellow sheet to check for bed bugs and the mattress was so gross that I could not tell if there were any bugs or just dirt/stains. We could not stay and checked ourselves out and found another hotel close by. Do yourself a favor and do not try to save a few bucks by staying here! We were promised the manager would call us back, but of course he did not.

Review №10


The place has no security for you. Last year there was a knock on the door. Looked and saw the cleaning lady just unlock my door. The man came in and robbed and beat me up. Yes there is a report on file, as well as a medical bill. Fast forward to just a few weeks ago.. had to come to town..EVERYWHERE was booked. I figured maybe they have improved. Eeh, I carry now. If your on the second floor, your gonna get a contact buzz. Plus the smell of it from down the first floor hall way. But, the benefit there is that, the windows are old but do open. So as Im watching TV withe window open.. once again a knock at the door, hotel manager walks in accused me of smoking.. I do not smoke. So not only did I loose three days, but. I had to travel further out to find a place. Further there breakfast is a complete joke.

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