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Phone: +1 440-454-7041
Site: https://pristineclean.com/
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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Total reviews rating 4.9

199 Reviews for Pristine Clean 2023:

Review №1

2022-05-05

I had Pristine Clean power wash my house on 4/29/22. I went with them because I read an article on them in the newspaper. What I liked was they do a soft wash and the article focused on how the owner stressed that his system avoids damage. I have vinyl siding and painted plastic shutters. The shutters were painted a couple of years ago with outdoor paint but I was concerned that they might peel. I expressed this both when I booked the appointment and to the technician on the day of the appointment and was reassured that they would be fine due to their soft washing method. The technician told me he was going to use the front spigot for his water source but then ended up using the back one which I would later find out why. At one point I noticed that he was power washing my pool deck and stairs which is 12 feet away from my house. I did not order this service. When he left I walked outside and what a nightmare. My shutters were peeling, where he power washed the deck there were huge chunks peeled up, the front spigot was broke. and some of our house trim was laying on the ground. You would think he would have let me know that there was damage to our home. In addition one of the neighbors called me and said he was watching him power wash our house and he did not get the wall on the side of our carport. I went out and looked and sure enough it was never done. I called Pristine Clean and got a guy (I really wished I would have gotten his name) who was very smug and insisted that their system has never peeled anyones paint before. He also said it must have been in poor condition if it peeled. This is not true. These were brand new shutters that were treated and painted two years ago. I told him I had pictures I could email him but he wasnt even concerned. What about everything else? After I started to get irritated he told me he would have their Operations team reach out to me. I have not heard a word since then. They did make sure to cash my $450.00 check though. They say they have a 100% satisfaction guarantee, I am not sure what happened to that.

Review №2

2022-04-28

Edited for remedy April 2022: Pristine Clean understands customer service and was prompt and responsive to my disappointment after the first power washing job. They sent a tech back to assess the situation and see if it could be improved. It was and I am very happy with the results. My advice to anyone going with washing their home: talk to the service tech and review the work before they go. They are willing to relook at areas and fix issues if they can. There are a couple of areas where the siding on my house can’t look as good as the rest. Overall, it made a big improvement in appearance. Kudos and back to five stars for making it right. I definitely recommend their services.Edited for next service Apr 2022: I had Pristine Clean come back to power wash the house today. For six hundred dollars, I expected better. Although some parts are much better, the brick wasn’t cleaned and there is still dirt on the siding. I don’t feel the job was worth what I paid… I still have some moss on the chimney brick too.Oct 2021I had Pristine Clean come to clean and treat the driveway this week. Mark D did an amazing job and was very thoughtful and careful while treating the concrete. He let me know when he was on his way, explained the work and agreed that it didn’t make sense to work on the back patio that has a painted surface. He called the change in and the team in the office made the proper adjustments to the billing. When finished, they roped off the drive so no one could pull in and people wouldn’t walk across it before it dried. Price was reasonable and the results are impressive. The photos show the contrast with the sidewalk. I will definitely use Pristine Clean again.

Review №3

2022-06-03

Absolutely wonderful experience! Anthony was so polite and friendly- even helping me move some things out of the way before he power washed. The side of our house was covered with with algae and now look at it sparkle! Such a great price for great quality service and product too.

Review №4

2022-05-14

My driveway and house look beautiful. Excellent quality work. My house and drive had not been cleaned for years. So I wasnt expecting things to look great. However, Pristine Clean did a fantastic job, and exceeded my expectations. Service is excellent and very professional. Both the guys who worked on my projects were hardworking and made a real effort to make everything look clean. It was a pleasure to work with everyone, from the office to the finished project. Thank you

Review №5

2022-04-29

Came early and prepared. Was very professional and efficient. Siding came out very clean, even the dirtiest areas. Very pleased with results. Cleaned up before leaving. I recommend Tech Brendan , employee. His workmanship is very clean and professional. I would definitely use this company again and for other projects.

Review №6

2022-06-27

Last week I had my home power washed by Pristine Clean. From start to finish I was very pleased with their service. Neal was my technician and he was prompt, courteous, knowledgeable and thorough. At the end he asked me to walk with him to inspect his work to be sure I was completely satisfied. His work was A+!! I highly recommend both Pristine Clean and Neal for a technician.

Review №7

2022-04-25

Austin was very efficient setting up my appointment. Not my 1st time working with Austin and wont be my last! Technician was timely, personable and diligent to get the best results for me. He was very patient with my questions and explaining the process and how the product works. Nice customer service all around. Would absolutely recommend them.

Review №8

2022-04-29

I have algae growth on the north end of the house. The guys came and did a great job. The algae is all gone and the house is nice and clean. As an added surprise, my windows were very clean when they finished. I was expecting to see a lot of spotting. My patio door is completely clean after the winter dirt. There are just a few spots on a couple windows.They also treated the house with a protectant. Since it was just sprayed on, I dont know how well that works. Another big company told me it doesnt do anything however they dont offer that service and might have been saying that to get me to go with them.The other big company quoted me $630. I told him I couldnt go over 400 and they said OK well do it for that. I did not like that they were trying to gouge me to start with & am glad I opted with this company.

Review №9

2022-03-22

Wow, this experience was exactly what I hope for in a home service. First time user, found them on Yelp, they responded immediately, saw photos of the work to be done off of the realtor website, gave me an estimate then and there. The cleaner called me before arriving, he updated me during the work and sought my input when needed, and did a fabulous job pressure washing some serious moss off of my bluestone patio. Great value for what he did. Will definitely be a repeat customer.

Review №10

2021-07-15

Had driveway and private walks power washed and sealed. Jacob was conscientious and courteous. Before starting, he confirmed what I wanted done. He worked nonstop and before leaving checked to see that I was fully satisfied with his work. Everything was tidy when he left and he answered all questions that I had. I would definitely recommend this firm (and Jacob) for their workmanship and for using a top quality concrete sealant. Here are before and after pictures. The after picture was taken shortly after sealant was applied and before it completely dried. Until now, this driveway had never been power washed or sealed since it was initially poured 69 years ago. I’d venture to say it now looks much like it did back then.