Prestige Property Management & Rentals, LLC in Cincinnati

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Phone: +1 513-861-9037
Site: http://www.prestigerental.com/
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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Total reviews rating 4.5

199 Reviews for Prestige Property Management & Rentals, LLC 2023:

Review №1

2022-04-07

I submitted a maintenance request on Monday night and it was resolved by Tuesday morning. Mike did a great job and I didn’t have to miss work waiting for the repair to be taken care of. It was a huge relief to come home with the issue fixed and I’m thankful I did not have to follow up. I also had an issue with heating a few weeks ago and Kevin arrived within hours after I submitted a maintenance request and provided another heater while the issue was being fixed. Highly recommend !

Review №2

2022-03-25

--> MIKE came out PROMPTLY

Review №3

2022-03-25

Mike from maintenance is incredible. The roof leaked in my apartment and he took care of coordinating the roofer and repairing the wall in my bedroom that had water damage. He was professional, efficient, courteous and did an excellent job with the repair. Best maintenance staff I’ve experienced in an apartment! Thank you, Mike

Review №4

2022-03-22

Jim fixed my kitchen light quickly and efficiently! He was super nice and did the job quickly! Also had a really fast turn around on getting maintenance to come after requesting service - great experience!

Review №5

2022-03-16

Had a great experience with prestige! My fridge wasnt cooling so i called the office and they sent someone the same day. Kevin did a great job and fixed it in no time with no issues. Very grateful to have a working fridge again.

Review №6

2022-06-09

Prestige is average at best. The office staff people are somewhat friendly and the maintenance staff is extremely nice and warm, but otherwise, just another big business looking to make as much money as possible and profit off of a basic human right: housing. First, they charge you for cleaning when you move out, which should be their responsibility anyways. Second, they promised they would raise rent on some other tenants in our building as long as they lived there, but up-charged them hundreds of more dollars/month to live there a few more months past their lease. Lastly, response time for maintenance is less than satisfactory. We had a radiator that didn’t work, and instead of fixing it, they kept giving us heaters and offered no rent discount for our escalated gas/electric prices. No rental company is perfect, but as an ex-Tenant , this is the only way I have to hold them accountable. Loyalty and good tenant behavior mean nothing to them.

Review №7

2022-04-15

Prestige has great maintenance staff! I had an issue with the sink for which I had put in maintenance request and within few hours Mike came and fixed the issue. He was more than happy to help with minor cupboard fixes as well which weren’t part of my maintenance request.

Review №8

2022-06-15

The maintenance team is the best part about prestige. Steve and Jim are extremely nice and professional people and always come in an extremely timely manner. They always offer to come back too if there’s an issue.

Review №9

2022-06-16

My AC was out from the power outage and Steve was amazing! He came over right after and provided fans while he dignosed the issue and got me a new AC unit the next morning! Extremely prompt, professional, and friendly. Ive never had such a good experience with apartment maintenance before!

Review №10

2022-03-24

I recently moved into an apartment owned by Prestige. It has been a great experience so far and maintenance is always very quick to respond. I recently had Ola stop by to do some maintenance and he’s great at his job and very respectful.