Pohlmans Auto & Tire Center in Hamilton
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Hamilton, Butler County, Ohio, US
Site: https://pohlmansauto.com/
- Monday:8AM–5:30PM
- Tuesday:8AM–5:30PM
- Wednesday:8AM–5:30PM
- Thursday:8AM–5:30PM
- Friday:8AM–5:30PM
- Saturday:Closed
- Sunday:Closed
I spent over $1200 with a different mechanic and they were unable to resolve a heating issue. I thought for sure Eric‘s was going to charge me about that to fix my car.I will never take my car anywhere else besides Eric‘s from now on. They only charged me $200 to remove sediment buildup. Being a woman who doesn’t know much about cars, they made me feel welcome and happy to have my business. Since my dad has been going there forever, it felt more like family than a mechanic. I cannot say enough wonderful things about Eric’s Auto Service.
Another great experience at Pohlman Auto. I got 4 new tires on my F-250 and the service and pricing was great.
I’ve been taking my vehicles to Eric’s for several years and wouldn’t take them anywhere else. For me, integrity and honesty are of utmost importance when it comes to my vehicles. On more than one occasion, they have demonstrated this honesty in respect to repairs and service on my car. If you want to be sure that you’re getting only the work you need—no padding the bill with unnecessary work/charges— as well as quality work, look no further than Eric’s.
Chris and the team at Pohlman’s got me in and out. Top class customer service.
No one else works on my car. I wouldnt trust anyone else. The guys in the shop are always helpful and very friendly which make it easy to talk to and ask question. When I do have question I have never been made to feel like its a dumb question. Thanks a lot guys
They are very quick with getting the work done. And they also are willing to work with you. I took my car there and when they told me how how much it would cost I couldnt pay the whole amount at one time, so they made room in their already full lot to hold it until i could pay. Wont take my vehicles anywhere else!
Erics always gives it to you straight and will check over your car if its something you can fix on your own they tell you so you can save money. The prices are fair and will take you home after you drop off your car. The guys working the office are very nice and they have cool swag for customers like bottle openers and keychains.
I am always confident that I will get the best service and advice about my vehicles. Everyone is so kind, personable, and professional.
Have always taken my cars to Eric’s.The customer service is excellentThe work that has been done is also excellent and never had to return because of a problem. The work was done correctly the first time.Would and have recommended Eric’s to all my friends and familyGreat job gentlemen
I have received quick service at a fair value each time I visit Eric’s. I really appreciate that I have found a local spot I can trust for genuine, honest feedback on my vehicle. Will continue using Eric’s for my auto needs!
I have just moved to Hamilton recently andhad heard good things about Pohlman’s. Theyhave done work on both of my Hondas and did a great job every time. Thanks Matt and Ryan.
Ive had Erics do repair work on my truck a couple of times, and they do an outstanding job. I have had no complaint about the price, their ability to diagnose, or the repair job. In fact, after dealing with various other mechanics in the area, Erics is the one shop in Hamilton I trust to get it right the first time. If you need service, I recommend bringing it in and having them take a look. They wont do you wrong.
Erics service is great. Chris, Matt, and Eric make everything run smoothly. They are truly gentlemen. They take time with each customer, patiently explaining the repairs that need to be done. There is no pressure. The mechanics are well trained and do an excellent job. Every time I have taken my car to Erics I have been extremely pleased with the repair shop. One of the great things about Erics is that you can stop in any time and if they can fix it on the spot, they will. I highly recommend Erics Auto Service.
Erics has been my mechanic since I first started driving many years ago. I have never had an issue with them or their work. They are like family now!
I have always had a great experience with Eric’s. They give me an estimate and every time got it done for less. These guys fix it right, the first time!!!! No need for return visits, that is a great time and money saver. Their customer service is the best I have ever encountered. I will always take my vehicles to them.
My husband and I used Erics auto service to repair some damage done to my car after I hit a pot hole. I remembered an acquaintance of mine saying that she has always used Erics for any car issues and how pleased she was with their service throughout the years and thats why I chose to give them a call. I have to say, this is the quickest turn around time I have ever experienced from a repair shop. When they called back to tell my husband the diagnosis and ask whether or not he wanted them to preform the needed repairs (to which we said yes) I was expecting to be without my car for up to two weeks. To our surprise they told us the car would be finished TOMORROW! And they were right, it was done the next day! Also, the men at the shop were very thorough with their explanation with what was wrong and open to answering any questions we had. Upon inspecting the car, they had found something else wrong with it other than what we took it in for. My husband asked if it was something we needed to address now or if we would be okay to wait and fix that down the road. The employees gave us honest answers and we ultimately decided to go ahead and have that issue fixed as well. I dont typically write reviews, but I felt compelled to write about this great experience. I highly recommend Erics Auto.
Eric Auto’s service is great! You are treated both professionally and personally. The work on my vehicles has been exceptional. Chris and Matt bring my attention to issues, but they do not make a hard sales pitch, which is much appreciated.
Erics is the only service that I rust completely. They do not upsell, pad time, or take advantage. They do offer great service for you and your car. On my last visit, I stopped back in after a road trip to rave about how well my car ran on the trip. It exceeded my expectations.( I have a 2003 Honda with 300,000 milers on it.) The trip was unexpected and they managed to get me in beforehand! I had to stop in and thank Dillon for his exemplary mechanical work, Matt for making it happen, and Ryan for continuing Erics tradition of excellence.PD: They also tell me when its time to let go of an old car. I get attached.
They always do a great job and great customer service!
They are very friendly & do awesome work. Chris & Matt are always so helpful. I have been going there for years, no other choice & even tho Eric has left, Ryan is there to make sure you get the best service & is very welcoming when you walk in the door.
For one Eric’s is less than 2 miles from my home, however even more important is theirexpertise and professionalism. All the guys are great! The shop and front area is always clean.Thank you guys for all your help on our cars.
As always, great customer service and quality repairs. Chris takes the time to research and explain current and future status of my vehicle. Integrity is a quality possessed by this small business. No worries on my old car.... more reliable than friends with newer autos!Nice to have someone you can depend on.Thanks again.
I have had two repairs completed at Eric’s auto , one being engine work and brakes the other . Both times my truck was there they were very helpful and explained in detail what was wrong and what needed to be done to correct the problem . The prices are very fair As well . If you need a trustworthy garage then this is your place . Both repairs were completed very quickly and have not had any issues since . Thank you guys for always being there .Aaron
Outstanding Service! Always going above and beyond! Been with these guys since 2014 and trust that they will supply me with the best price for great service. Pricing isnt always cheap, but you get what you pay for. It is worth paying more for great quality service. Erics Auto Service has continued to deliver great service!
Ive lived in Hamilton all my life and this is the first auto repair service I trust completely. They are honest and knowledgeable about my cars needs. I highly recommend them to anyone in Hamilton who wants qualify service from an honest and reliable auto repair shop.
Very very pleased with our service and how we was treated at Erics Auto... Everyone is super knowledgeable and experienced, when no one else would dare take on the job, Erics didnt blink an eye. They involved me in every aspect, kept me up to date like no other shop would. They saved a life...a Jeep life... This one trip has made yet another customer for life. Thank you Erics Auto and Technicans!
As always, Pohlmans was quick, friendly and helpful. Ill never go anywhere else!
I have been using Erics auto for many years, as my late Father did. They have always exceeded my expectations and done wonderful work for me. I will surely continue to use them in the future, and recommend them to anyone I know needing auto service.
If any of you have never thought to go to Erics Auto &Tire Service, now is your chance to get the best inquality service and quality folks who work hard todo a great job; and, it also helps that someone willtake you home and bring you back to pick up yourcar when it is ready! Pretty amazing!
Friends of mine referred me here and I was not disappointed. I was told a price, they delivered timely service, and communicated with me throughout the process over text/calls. Everything I expect in a business exchange was fulfilled and delivered.
I had an issue with my brakes. I needed fluid. They were concerned about why and recommended I spend $45 so they could thoroughly inspect it. After keeping my car all day, I got an estimate for$954.17 to replace the whole rear brake system. I just bought the car in Feb and had it inspected and told everything is in order. I was puzzled how all this happened. My son was concerned so he looked and showed me the rotors are fine and dont not need replacing. The thing that needs replaced was the driver brake hose - he showed me the fluid on it. We went to replace the pads i bought at Advanced Auto my son could replace them because I was told by Erics they are almost metal to metal. They werent very different from the new ones I bought so he put them back on and I returned the new parts. Today i took the hose I purchased to Yeager Automotive 1 and they replaced the hose with my new part, fixed a tire senor for$74.
The service is the best!! You leave after picking up your car and drive away knowing my car is back to 100 percent dependability! What ever the issue is Eric’s Auto team will make it right!! Thanks to all at Eric’s Auto!!
My family uses Erics Auto Service for everything from oil changes to major repairs and they never disappoint. They provide excellent service and the staff is very knowledgeable about all makes and models of cars. They always call and discuss everything before beginning repairs. The staff is very friendly and the service is always top notch.
The best shop Ive ever used. They do the work you need and tell you what can wait. Prices are reasonable and work is completed quickly. Its nice to not have to worry. My car is in good hands.
The team at Erics has been great to work with over the years. I can always count on their honesty, integrity and professionalism. I would highly recommend Erics Auto.
A few months ago we were faced with a tough decision to replace an engine or buy a different vehicle. Chris briefed us over the phone on different options and after talking to Eric and Chris and their honest evaluation of our options, we elected to have Erics Auto replace our engine as well as transmission. Since then we have drove our GMC Envoy to San Antonio, Texas and pulled our boat to several fishing trips with no issues. I have taken my vehicles to them for over 8 years now and that is one decision in life that I do not regret. Trust and honesty, great service and a first name basis, just feels like we matter. Thanks Eric and Chris for your loyal service to us, working with us on payments, but most of all, keeping my family safe. You guys are what dependability is all about. Cant say Thank You enough.Anthony Lawson
They did a great job at a reasonable price. Also got us in and out quickly as scheduled! We would highly recommend Erics Auto & Tire Service.
I visited Erics during a visit to the area just to get some air in my tires. I was impressed with how clean they keep the shop. Everyone seemed happy and I talked with other customers that were there. They all had good things to say. If Im in the area again, its my go-to place!
I was in Ohio on vacation and wanted my car checked out for the trip home.My car had a very thorough inspection. I chose to have Eric’s Auto install 4 struts and an alignment done. My car has never road so smooth and tires wear so evenly. Thank you very much Eric and Chris. From a none resident Tim from Wisconsin
I was greeted by a very personable staff the minute I walked in. Everyone was very friendly and made me feel very comfortable. The work they did was excellent and they even have a customer reward program. The office was clean, the waiting room comfortable, and the staff very professional. I will be a returning customer.
We do not trust our car repairs to anyone else. Erics staff are friendly and honest!!! They will fix only what is needed or requested, and keep your car running for years. We highly recommend!
Erics is the best mechanic in the Hamilton/Fairfield area. Theyre pricy but as they say, You get what you pay for. The people complaining about price have never had a honest mechanic. I never like hearing my quote but I know the problem will be fixed unlike other mechanics in town. Excellent customer service for years. No question: 5 star review!
Exceptional business and customer service. Usually speak to M or C who always take the time to explain situation and provide recommendations based on each situation, vehicle history, etc. We live about ~25 minutes away but wouldnt go anywhere else. Would strongly refer to anyone researching honest shop looking out for customers best interest.
The transmission failed on my 97 Silverado & Erics installed a remanufactured Jasper in its place. Only waiting time was for the Jasper to arrive at the shop then it was installed very quickly & put me back on the road. Transmission shifts better than the original when new.
Great experience! They are very honest and trustworthy. Matt kept in great communication with me regarding my concerns with my vehicle. It was also very prompt service!
I recently had an extreme service issue with our VW GTI serviced at Erics.Eric and his team worked for days, largely at Erics expense (!!), to figure out a problem that cropped up, and was unrelated to, some fairly routine work on the manifold. It turned out to be something that became a bit of a learning experience for all of us in regard to the direct injection system of the VW and excessive carbon buildup on the valves. Long story short, after diligently working through the problem, Eric was able to take care of the problem (he purchased a new specialized system to treat this problem in our car and future cars) and the car is now running fine. I have total confidence in Eric, Chris, and the crew. They have taken care of several of our cars over the years. They have never disappointed, are knowledgeable, and, above all honest! Everyone, from Matt at the front desk and beyond, are great. Recommend to the highest degree!
Excellent service. The gentleman at the counter was very competent and honest. My truck was clean on the inside when they were done as well, my biggest issue with most other places.
Through the years Ive had to deal with bad mechanics. When I started trusting my vehicles to be fixed properly by Erics, I can truthfully say they are the best.
Its hard to find a good and trustworthy mechanic when you need one. These guys are it. I have no problem taking any of my vehicles to Erics for repair or an oil change
I find them to be honest and fair in there pricing . Have not had any problems with the work that has been done.. MATT and CHRIS at front desk are always friendly and helpful.
I took my truck in to get a simple check up to find out what was causing my truck to sputter. They tell me i need a all kinds of stuff, and it was going to be $1000 plus for simple repairs. What this company doesnt realize, is i had master mechanic in my family, unfortunately he lives 2 hours away. and my truck wont make it that far, and i dam sure wont tow it. My uncle told me the same repair is no more than $600. I had a similar repair done by Discount tire. $350 FOR JUST THE TUME UP, out the door. So, i give these guys a chance because they are local. Their prices are double what other shops will charge. I WILL NOT BE GOING HERE AGAIN. AND I WONT REFER ANYONE. THE OWNER CALLED ME ABOUT THIS POST, AND I AGREED TO CHANGE SOME OF THE HARSH THINGS I SAID. AND YOU WOULD THINK HE WOULD WANT TO SAVE FACE AND MAKE A COMPROMISE WITH ME AND NOT CHARGE SO HIGH, HE WOULD TRY TO GIVE A BETTER DEAL TO KEEP A CUSTOMER HAPPY, BUT HE REFUSED TO OFFER A BETTER PRICE. AND HE WHOLE HEARTEDLY ADMITS TO BEING THE MOST EXPENSIVE. I myself is in the repair business, and if a customer tries to barter with me and i feel its not to far off my price, then i work with them. and because of that, i get referrals left and right. But Eric doesnt seem to care about happy customers. i wasnt asking for half price, i was asking for a better deal. and this man has the power to do this. but doesnt.
Always thorough, courteous and quick to respond. We have used them for years for a range of automobile issue. We don’t look anywhere else.
Picked up my daughters car. Great friendly service. We were in and out. No hassle no wait.
Eric and his team go above and beyond the call of duty! Our agency supports individuals with developmental disabilities and when one of our accessible vans would not start he came to us at no charge and fixed the problem. Now we use him for all of our repair needs for all of our vans! We wouldnt go anywhere else!
Services provided are quick and efficient. The staff at Erics is cordial and considerate. Their knowledge of my ride is superb.
My experince has been with pholman almost 20 years. I can take andusualy get it back the next day. I also have 95 crown vic that I bring in too.It has 130,000 miles on it. Very good SERICE.
Great place, very helpful and fast.
Best place around to have your vehicle serviced. Honest, friendly and takes the time to explain any findings and repairs needed.
Went in to have them look at my tire and they found a nail in it and repaired it at no cost. I was blown away how kind and generous that was as I had never been into the shop before. Thank you all so much!
Hey I work here, this place is great I highly recommend coming here for service on your vehicles. Make sure to ask for Dillon best mechanic in the shop hands down!
The fast & courteous service makes it a pleasure to entrust my vehicles to the Pohlman Family Auto Service Centers.
They are excellent! I highly recommend Erics Auto! They keep my 2004 Chevy Cavalier running!!!
Great place! Matt is really nice and helpful. I dont think its the cheapest place but I have never got the feeling they are trying to cheat you.
Everyone at Eric’s Auto is awesome!! They are the the absolute BEST!!! If you want ⭐️⭐️⭐️⭐️⭐️ Service, then this is the place 😎
Very knowledgeable and thorough. Nice people and upfront. Great service!
Matt took the time to look at a tire for me free and even call the company and verify the damage so I could get a replacement. Was very helpful. Thank you!
Great to do business with. Extremely helpful. I am from out of town and needed some help and they took care of it with no problems.
Very professional and accommodating. Always good quality work backed with a superior warranty. Highly recommended.
Fantastic knowledgeable service always! Fair pricing and helpful if you are thinking of doing it yourself. Only wish there were Saturday hours!
I was pleased with the service and my interactions with the employees. I feel confident having Erics for my vehicle needs.
THEY CHARGED ME 268 DOLLAR FOR NEW SPARK PLUGS ... HOW YOU GUYS SLEEP AT NIGHT TAKING ADVANTAGE OF A SINGLE MOTHER OF TWO CHILDREN! My car is fixed now and nowhere was it on your diagnostics was the parts I had fixed FOR THE SAFETY CHILDREN !!! YOU GUYS WOULD HAVE CHARGED ME 2800 DOLLARS FOR MY CAR TO BE ON THE SIDE OF THE ROAD.
Excellent service. Customer friendly and makes sure the repairs are done professional and most importantly that the customer is happy
The botched a brake job ayear ago..took it in for a leak last November heres what it looked like in 1 month
Erics is an honest repair shop, telling it as it is. May not be the cheapest shop in town but the work is done right and the desk personnel are good to work with.
Fair, honest, and friendly service. Erics Auto is highly recommended by me.
When the owner is willing to lay on the ground to look under your car because there are no open lifts. You know they appreciate your business.
I had a split tire Ryan got me in the next day they drove me to work and picked me up very fast and friendly and car drives great againThank youTracy
Once again, great service. Oil change and brakes. Dropping of the other car for an oil change tomorrow.
Thanks for taking care of the situation in a timely manner! Couldnt have asked for more prompt service after the fact as well!
Love the service here, always friendly
They take great care of my car!
I have used Erics several times and they are always fair about pricing and explain what is needed.
Honest, affordable. Think i found a new place for my mechanic needs.
Always helpful and professional. This is the only garage I use for our 4 cars.
I have had wonderful service with everyone at Eric’s Auto!
These guys do it right every time. Easy to communicate with and straight forward answers on what your car needs.
Honest & decent diagnostics. prices are ok
Always had great customer service and friendly faces and always great service never had any issues with them or there service
Great service, quick repairs and considerate follow up call
Everyone was friendly and the work was finished quickly. I trust their opinion and expertise.
Service has been excellent. Repair rates are a little pricey.
Always a pleasant experience w/ Matt & crew @ Pohlmans, informative, courtous, & professional!
If you want to be treated well and honestly, this is the shop for you. They are responsive and professional.
Definitely worth it, they stand by their work, and warranties, they have a lot of experience...
Absolutely professional and friendly! I will definitely be a returning customer
An honest shop, with excellent service. Would highly recommend!
As usual, great service for a reasonable price.
Nice and fixed my car for a decent price.
Excellent Service and quality workmanship. Very courteous and professional!
Fixed ac working just like new.An other parts I need to updated thank you
Super friendly staff and very helpful.
Very friendly people and do excellent work, highly recommended
Excellent service. Upfront and honest
Great friendly and honest service. I couldnt ask for anything better.
The only place I take my 92 camaro, and gets me from a to b, and c.
Very helpful staff, seem to be honest in their services
Good place. Trustworthy and friendly
Car needs maintenance.
Always a pleasure to work with. Knowledgeable
Professional service. Very satisfied
Doesnt always get it right the first time
The best service in Butler County.
Reasonable prices and trustworthy shop!
Matt is the reason we will always come back
Beware, charged 50 bucks to change a fuse!
Best Service in Butler county.
Great service!
Fixed a oil leak
Excellent customer service!
Always fair and dependable
Did a great job
The best in Butler Co.
Thanks for your service!
My favorite mechanics
Best service in town
Great work!
You are professional!
Awesome
Just horrible.
Total reviews rating 4.8
139 Reviews for Pohlmans Auto & Tire Center 2023:
Review №1
2022-03-09I’ve been going here for years now. If you want work done on your car this is the place! Quick service with a guarantee. I bring not only my vehicles but both my daughters cars as well. I know I can trust that the work will be done right. Matt is a great guy to work with and always takes care of us. I wouldn’t go anywhere else for service.
Review №2
2022-06-03The people are conscientious caring and knowledgeable. They sold me new tires and fixed a problem that I didnt even tell them about. They also had one of the most comfortable waiting rooms Ive been in. Thanks and I highly recommend them.
Review №3
2022-05-03Just had tires installed and am very pleased with the service I received at Pohlman’s Tire and Auto. The staff was very professional and explained everything to me and didn’t try to sell me anything I didn’t need. I will definitely use them again for my auto needs.
Review №4
2021-12-15The folks at Pohlman’s have always been able to get my car in when needed. The pricing is fair and honest, and the service is top notch. There are many places closer to my home, but I would much rather drive a little farther for the great service and confidence in their work. Yes, I would definitely recommend Pohlman’s Auto and Tire Centerservice. I highly recommend Pohlman’s Auto & Tire Center.
Review №5
2022-01-31I am always impressed by the quality work performed. Every employee goes out of their way to be sure you are satisfied. I won’t take my car anywhere else!
Review №6
2022-03-06Best mechanic shop I have ever been to. They dont try to rip you off like other mechanics. Friendly and personable
Review №7
2022-06-27Very quick service. Fixed my tire, which had a bolt in it, with no charge. I thought it was very kind!
Review №8
2021-11-15I have never been disappointed by the service my cars have received from Pohlmans Auto & Tire Center. Chris and Matt have always steered me in the right direction, making sure that my classic car gets the attention it requires. Whether its a routine oil change or a serious repair, you can have confidence that Pohlmans will take care of you and your car, for a fair price.
Review №9
2022-02-07They tried to over sell me on the phone and act like they couldnt give me a quote. Not only was I talked to like I was auto-ignorant, my partners previous experience they broke the engine lost it and damaged the skid plate.
Review №10
2022-02-03I took it in to get a starter replaced and Chris and Matt are excellent to deal with. Top notch customer service and got me back on the road quickly!