Wheelchair-accessible entrance
Yes
PLS Check Cashers in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Accessibility
Phone: +1 216-451-7994
Site: https://pls247.com/oh/store-loca...
Site: https://pls247.com/oh/store-loca...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
PLS Check Cashers in other cities:
Comments (193)
Alex is the absolute best! Always very professional & polite! I can come in and he can make my day better. He’s an star employee and deserves a raise! Very great customer service
I enjoy the service I received from Ebonie and Dawn great customer services
Ebonie customer service was great she was very helpful
Kerstan and Danielle are awesome very great with customer.... The entire morning staff everytime I come in love this place
Kerstan is an amazing worker so is Alex and ebonie store manager
Kerstan is the best always very professional and very aware of my needs
I am satisfied with the customer service from Ebony at pls.
Great customer service. Ebonie and Kerstan were very nice and responsive
Love this place! Have you in and out no matter if crowded or not !!
Ebonie has great customer service!
Danielle and the staff has great customer service 👏
I hate going in here they always got stank attitudes long Lines and give nothin put problems every time I try to cash my check they act like they don’t know how to do they job
Crystal was super helpful, patient & efficient! Two weeks ago when I visited she was in training & when I went back, she was doing an awesome job! I look forward to seeing her friendly face.
Great customer service ebony was quick and easy
I needed to be Verified after 9pm because I havent cashed a check here in years and the Lady Dawn, was such an amazing help. They are normally quick at cashing checks. Plus they are open 24 hours......A week later....I lost my printout for my drivers license and I spoke with Ebony and she was amazingly friendly and understanding and let me cash my check without my License. They are awesome here, I will continue to cash checks and recommend people to this Location!
Great people! The manager Ebonie is very sweet and helped my mom the other day with WU and cashing a check. This is ruff neighborhood and she holds that store together. They do care and keep the store clean. I just wish whoever owns this company would do more to improve their space. Those girls are in a small box.Thanks again and we hope to bring more checks your way.,
Ebonie was very helpful l professional she greeted me as soon as I entered the store I overheard her informing another customer about a service which is a service that I needed but I didnt know that they offered so Im glad she was being very informative to myself and other customers she was quick polite
EBONIE HAS GREAT CUSTOMER SERVICE SKILLS AN WONDERFUL PERSONALITY.. AMAZING PLACE !
Ive been coming here for years. Im always greeted, the staff is very professional, and I appreciate seeing the same faces over the years. Thank you all for your great service, it has been noticed!
Eboni S was very professional and has helped me with a lot of my bills. She has always showed great customer service when I visit PLS and I’ve been going there for years!
I came in last night on the 16th first time customer I needed to cash my payroll check load my chime and get a money order for my rent Shondrea got my check verified and got me together real quick I went to ace first and they slammed my check and card down and said they couldn’t do anything for me I came to pls with a attitude and left laughing because she was just to cool and her service was the best. I got a profile now I’ll be back to y’all thanks ❤️❤️
I do business here all the time, the staff has always been nice & professional at all times. Sometimes I they may run into a slight problem but the situation has always been taken care of, the lines may be long sometimes do to the after work rush, but I haven’t been in there really no more than fifteen minutes.The free money orders keeps a smile on my face what more could you ask for.The lobby is always clean, for the most part this place stays open 24/7 that’s a real relief & the fact that you can pay basically all your bills in one spot is a blessing especially if your not mobile.Thank you & have a nice day.
Very nice people and very fast service!
Miss Ebonie was kind and gracious in her approach. She educated me on the proper procedures and rules. The staff was friendly and the store was well kept. I will be back!
Dawn gave the best customer service
Very Great customer service from Alex. He was very informative of the services offered. His attitude is always pleasant being it be so late. Great experience will be back.
Ms. Ebonie has GREAT CUSTOMER SERVICE everytime I come in. This place can be crowed at times but they get you in and out! Best check cashing service in Cleveland
I’ve lived in the Euclid & Superior area for about 4 years now and anytime I’ve needed to cash a check or grab a money order PLS has been my go to location. The staff have always been friendly and more than willing to help with any questions or concerns that I may have had. I really appreciate you ladies. Thanks!
Dawn is the best ! I probably wouldn’t even come there to cash if she wasn’t there. Amazing employee respectful and nice. Always in a Good mood.Great smile
Dawn needs to get a raise for her outstanding patients and costumer service. I hope PLS officials take notice of their employees who above and beyond for their costumers
The women there are truly hard workers. They remain professional even when the lines are long. I have been going here for years and I truly have no complaints. There are a few new faces there but they are learning very quickly. Us customers need to practice patience and give these women 5stars for their hard work and professionalism.
Been a customer for 6 yrs +. Always extremely great customer service and knowledgeable staff. Ms Ebony always goes above and beyond for her customers :)
I came in Sunday and a supervisor named Shondrea really made my day. I was having a rough day and she got my money withdrawn fast and although my son couldn’t get a pls card she pointed me to a card that would work for him and building his credit he is 18. I bank with pls and don’t regret it.
First time customer I came in on the 20th of April and met nice lady by the name of Shondrea she got me a account set up and my check was verified quick she had a great personality and I got a good laugh she was 5 stars
Appreciate the excellent customer service Dawn..
Alex was very nice and helpful considering it was Four o’clock in the morning. I really appreciate the good customer service. I will continue coming here.
I was helped by a very nice young lady named Cierra and she was efficient and very informative and helpful
Cierra was so nice and fast with her work she helped me with the best help possible I would definitely recommend anyone cashing checks or paying bills to do so here.
Went in today was helped by a wonderful young lady her name was Cierra she made it so easy for me being that it was my first time there. Would definitely recommend
Ebonie S is very professional and I appreciate her and the staff keep up the good work ladies
I have been coming to this place for years because it’s 24 hours and I work the graveyard shift. This place as if recently (90 days) customer service is horrible the girl at night time is very lazy every time I come in there if it is to do anything she has an excuse y it can’t be done 4 days in a row last week she told me I couldn’t pay a bill there machines were down but when I called in the morning at 9 a.m person on the phone said the machine were working fine then tonight I tried to cash a check she said it was impossible because they can’t verify the check but if that’s the case y be a 24 hour check cashing place they really need to do something with her cause she is definitely sour
A couple years ago on my bday 11/18 i had a western union with bad numbers i couldnt get it fixed to save my life i walked into pls the manager saw i was distraught so she says *xcuse me maam i see your having a difficult time getting what you need* then she says is your bday i will call for you i went from tears to happiness and as i left she says *HAVE A BEAUTIFUL AND BLESSED BIRTHDAY* i said thank you as a tear fell you guys are professional and i appreciate walkin into this place doin business always
Kerstan is an awesome worker,she is friendly no matter the day.She is very productive and professional with her transactions.
My girl the Manager is the bomb, I love her, and Daniele was awesome Today... Thank yall so much
Mrs. Ciara, Mrs. Ebony, Mrs. Kirsten, and Mrs. Shondrea were extremely helpful today. They all displayed great customer service.
I love her so much !!! She was very helpful and I had an great time talkin to EBonie S
Ebonie S is great i love her customer service she is always so helpful
Just left from pls and was welcomed by this beautiful young lady named cierra ! She helped me within gin 3 mins she was so fast and professional she is the best
Crystal aggravated me today by not cashing the check that I literally cash there every month. Bc the equipment didnt read the code or some bs like that. I felt a lack of care on there part to help me cash my check. Would have not change my rating if they would have tried everything witch I feel they did not.
Ebonie have good customer service great has been coming here for years
Ebonie was the best. Her service was very professional and fast. Keep her working there!!
They a great and friendly staff! Ive been a loyal customer for the last 7 years.
Just left pls and Cierra was so nice and professional she got me in and out ! Will recommend
Ebonie has the best customer service she is a joy every time!!!
The customer service is terrible. The supervisor has a terrible attitude. On this particular evening I was there. Customer was inside cashing a check. Two goons came in off the street started beating the customer up. They pulled the customer outside and stabbed him 4 times. Workers never called police or ambulance. They blew it off like no big deal. I called police and stayed with the victim until help can. Dont go to this location if you dont want to be robbed. I went back the next Friday to cash my check about 6am. The worker told me that she is not supposed to cash my check because its too late to verify it. If I go over to McDonalds and buy her a steak bagel she would cash it. So there bribing you now in order to cash you check smmh.
I will never come to this ghetto ran place again! Absolutely NO customer service more worried about upcoming vacation then guest! I would’ve given zero stars had I been able to post!!
Im really glad I chose this store! Young lady by the name of Cierra has exceptionally superior customer service skills!!!!!!👍
I thank God for PLS those guys have the best great customer service and everything i really appreciate everything they do for me
I will recommend Pls to everyone! When I walked in there were so welcoming not like a normal check cashing place. Incredible customer service. I didnt even have to wait in line long. It’s very hard to get service like this these .They nailed it! Thanks PLS for overall best experience
Wonderful service very helpful and friendly happy to have her apart of you guys team!!! Ebony
They rediculously only have one person in here BUT Ebonie was doing her thing. Thank you for helping my mom
Daja and Ebonie had great customer service, very professional!
I love it here they have great customer service and they are very nice! Also they get u right in and right out!
I see these reviews but dont agree pls is a great check cashing place to go. Its convient and always fast when Im there. The cashier Yovette and Ebony are very fast and has great customer service great humor might I add. I will recommend this place for sure.
Ebonite the store manager is great very helpful
Always great service with Dawn! Shes speedy and always provides with a smile
The lady working this counter and the manager need to be terminated. Looking at the reviews here I see that this was not an isolated incident. If i was able to give zero stars i most certainly would. I sent my father here as well to receive a western union that I sent from Texas. He is also a senior citizen. The woman there along with the manager refused to give him the money. He had the password, his identification and the MTCN number. My father also called me from inside the store and the lady immediately got on the phone and was rude before I could even ask her what the problem was and hung up on me. If she doesnt want to provide service why does your company continue to employ her. Im absolutely astounded that in 2019 this type of service is being tolerated. My father then had to walk down to the Walgreens ( he is 78 yrs old) to receive his money. When I called Western Union they also told me that their policy required little to no information to receive money. People should not receive this kind of service anywhere! Do not spend your money with this establishment as they are rude, uncaring and lack the skills required to perform basic task. Again... She should be discharged. I will be calling the corporate office to express my concerns as this place caused more problems in our life than was necessary.
I have never had a bad experience here the manager always took her time and explain things and tell me about the latest product
Daja was very polite & helpful. Smiled the entire time. Very welcoming.
Danielle has very mattered costumer service i was very pleased keep this employee
Crystal was a great help today. I enjoyed her pleasant attitude.
Dawn and ebony are very professional with speedy results facility is clean lines stay moving very helpful
Ebonie is always pleasant I love her customer service
I have been coming here for years and when I tell you that the staff is sooo helpful and understanding its phenomenal.
Always come there overnight to load my green dot card and never have any issues the cashier Champagne is always friendly and professional
The employees were very rude and laughed at my questions I give three ⭐️ because I was able to take care of what I needed
I went to pls and was helped by cierra and she was so nice and professional and so was ebony crystal and dawn i will return
Wonder Young lady . Cierra is a very very helpful person and very informative
Ebonie gave good customer service i enjoy coming to pls
First time doing business there and I gotta say these ladies had me laughing so hard definitely a great atmosphere and Ill most definitely continue to cash my checks there
All staff are very Professional, very clean. And if the clerk Ebony is not a manager she needs to be.
The service was excellent, ebony professionalism, and customer service was 100%.im satisfied.
Good quality Ebony was really nice and I was pleased with the service.
Everytime i go there its a song and dance. Im always told i have to come back after 9 a.m. apparently the people that work evening/early morning shift cant do or verify certain things, which defeats the purpose of having a 24 hr check cashing servuce. Im done
Ebony was a great help & very polite ❤️
Ebony was very nice and polite and helped me with my issues.
I loved my service is was so quick easy fast and I’m happy 😊
Haven’t been here in Years but it was Wonderful Customer Service.
I love there customer service and the ladies was very honest Thank ladie
I have been going to pl$ for about 4/5 years and ebonie is very helpful!!! Definitely recommend this place
Ebony and the crew was waiting wondererful. She was polite she smiled she was helpful.
Great customer service i will be back to see Ebonie
Good service an I thank the service so much I wil be bac for more service an good customer service love it an it just good place to .
I always have a great experience when i come here great work ladies
Kerstan and ebonie are amazing keep up the good work ladies
Ebonie has great customer services Thanks
Kerstan and cierra is amazing they are a great team together they get ppl in and out
Ebonie has great customer service much appreciated
Ebony was awesome..very professional with my information..thank you..
Ebonie S. has great customer service, loved it💕
I love pls great customer service they nice and professional!!
Love this place and the staff
Dawn and kersten were very helpful and kind in experience at this location
Bothe Ebonies where very helpful and professional and I will be returning again.
Ebony is always there by herself and she stays positive
The service is always great here Ebonie is wonderful
Great place.....those ladies that work in there are the best. Without them i wouldnt be there.....lol. 💯
Cierra and kerstan was a a great help upon my entry into pls check cashing
Kerstan help me so quick with a problem i thought was so big she made it so small thanks pls
Just called at3:55am no answer u can not tell me that they were that busy to let a phone ring at least 15 times and still get no answer the weather is very nasty outside and I did not want to stop if they still did not have bus passes which they have said they have not had any this year
Ebony S, shes was very friendly, kind , helpful.
Wonderful customer services friendly people fast and respectful
The staff is very polite and the establishment is very clean.
I had Kersten and she was respectful and time orderly
Ebony was amazing , great customer service ❣️
They were really helpful and I love them ☺️
They were nice and prompt, I definitely will refer them
Ebony was GREAT THANK HER FA SHOWING UP
The best check cashing place. Fast, great customer service!!!!
Ebonie and Cierra have great customer service
Very nice and attentive with a pleasant attitude which made my day.
Ebonie J great consumer service 👏
GOOD MORNING I LOVE THE GREAT COSTUMER SERVICE THAT I RECEIVED AT PLS!!!!
Ebonie has great customer service 😀😀😀
Long line of people waiting when I was there...I was there about 20+ minutes...Good group of employees there...
Ebony store manger is sweet and nice.
Shondrea was so sweet and her service was fast.
Ebonie and kerstan did a wonderful job
Had a problem with a money order I was having problems cashing.... Glad Google took me to them
Daja so helpful and supportive.. Good attitude.. Very helpful
Ebony was very great person very professional
Ebony has great customer service
Ebony was great and very perfessional! Thank you ebony!!!
They always are very Helpful...always.They are always wiiling to help you.!!😃😃
Amazing customer service Ebonie and Alexandria
They are open 24 hours a day so I usually go when theres no other customers. If you go during the day, youll be waiting for hours in line
Ebony and Alex Was Sooo Amazing To Me
I got great customer service from Cierra
Great ladies and clean location. Thanks ebonie an
The representative Crystal WAS AWSOOOOME !!!!!!!!!!!! SHE IS SO NICE AND UNDERSTANDING...
Eboney customer service great!!
They move so slow like they don’t care they also just walk away from the counter when there is a long line they have SIX windows and only two are open even when the line is very long
Daja was very attentive and efficient with what I needed
Cierra was amazing and very helpful wonderful service
Kerstan did a good job helping me
Dawn 😍gave great customer service
Cierra was so nice and professional with me
Ebony is the greatest i love her hospitality
Very face and friendly only place I use
Friendly staff and great customer service
Ebonies was very nice and helpful.
Daja was very helpful and polite.
Excellent service excellent serviceUh oh hold on
I love this place, very reliable literally 24-7
Very pleasant attitude and professional
Awesome service friendly staff
Love the casheir that works shes the best
Very great customer service
Customer service is great.
Cierra was a good person to talk to
Professional Fast And Friendly 😎
Very quick friendly environment
Ebonie was very helpful
The cashiers are fast and courteous.
Love there customer service
Great Customer Service!
Fast and courteous service
Very sweet cashiers
Speedy, polite and clean!!
Ebony was Great😁👍🏾
The ladies are awsome
Ms ebony is great
Ebony was great
Wonderful experience!
Kerstan is awesome
Pls is Great thank you
Simple and easy
Team is awesom!!!!
Ebonie is great I love when I come in and she is here!!!!
Yes Ebonie is the best
Ebonie is awsome
Great service ebonie
Close was amazing !!!!!
Total reviews rating 4.8
193 Reviews for PLS Check Cashers 2023:
Review №1
2022-05-28I came in and Dawn was pleasant and took great care of me, she is the reason why I keep coming back. They have great customer service and are very efficient when it comes to handling customers business.Thanks Dawn
Review №2
2022-06-15My customer representative was a lady name Ebony, she was great very friendly kind and attentive. Definitely will go back again.
Review №3
2022-04-05Had an great experience with Dawn..Her customer service was absolutely perfect! She was very professional and efficient…I would highly recommend to friends and family!!
Review №4
2022-06-20Abonie was very great with her customer service and very fast...I recommend this place to anyone
Review №5
2022-05-05I had a great experience at pls Ebony the store manager was very helpful and polite made me feel very comfortable and happy!
Review №6
2022-04-05Dawn was the absolute BEST!!! She helped my grandmother, she was very polite and has great customer service🤩
Review №7
2022-05-17That’s why it’s only 1 PLS in Cleveland cause they the best The manager Ebonie, Kerstan and Daniel are great I love to come in and see them.
Review №8
2022-03-31Called to know what identification I would need to cash a check and Dawn was awesome at answering all of my questions, knowledgeable and had great customer service. I will be referring family and friends there.
Review №9
2022-06-20Ebonite has great customer services skills will definitely be back Thanks Ebonie
Review №10
2022-05-07Good customer service every time i came in every smiling very nice and respectful.