Platinum Party Bus in North Royalton
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North Royalton, Cuyahoga County, Ohio, US
Site: http://www.platinum-partybus.com/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:10AM–2PM
I have nothing but good things to say about Platinum Party bus and especially our driver Steve. I had a bus full of coworkers that have never been to Cleveland, and I depended on Platinum to take us around town. I called and worked with Dawn. It was the best choice I could have made. She answered all of my questions and booking the bus was a breeze. Steve was on time, very professional and took great care of our group the entire day. I highly recommend Platinum for your transportation needs.
We absolutely recommend Platinum Party Bus if you are looking for luxury transportation in the Cleveland area!! Their office was easy to work with, the driver was exceptionally professional and friendly and their party bus was clean, modern and fun!! It made our wedding day that much more perfect. Our heartfelt gratitude to our driver Michelle!! Thank you!
SUPERIOR EXPERIENCE. Platinum has customer service figured out. I wish other companies cared as much about customers as they do. Their website is intuitive and easy to navigate, allowing me to generate a quote and place a deposit on the spot for our night at Blossom. They called me a week prior to personally verify the details of our evening. A step further, our chauffeur Michelle called to verify details and any specific requests as well. The bus was spotless and pre-conditioned for our arrival so that we were comfortable from the start. She was friendly and assisted with greeting & loading supplies. After our event, Michelle & Platinum extended their gratitude & even offered 10% off for a return trip to Blossom!I wont book a party bus again unless it is from Platinum...did I mention the price was super affordable?!
Platinum Party Bus did a wonderful job shuttling our attendees for our Mega 50th Reunion! The vehicles had plush seats and were air conditioned well for such a hot day. Both our drivers were very professional. I especially appreciated how driver Michelle thoroughly searched her vehicle for an attendee’s bag when they thought they had left it on her bus. Great customer service all around from scheduling day of with Dawn to the communications with our drivers’ contact info to the day of the event.
Platinum Party bus is truly a first class service for your special day! We had a fantastic experience with their company. They are organized, on-time, their busses are clean and spacious and their drivers are wonderful. David was our driver for our wedding and he was professional, friendly, and helped us get everywhere safely and on time with no issues! My brother and sister-in-law used them for their wedding and we knew right away we would be doing the same! We would highly recommend them to anyone looking, you will not regret it! :)
We used Platinum Party Bus for my bachelorette party this past weekend and we could not have been more pleased with our experience!! I would highly recommend Platinum for any of your big events! Also a special thank you to Jerry our driver for the night. We has a blast because he made getting to our various locations seamless and so much fun! Thank you!
Ken was amazing! When we booked our wedding we did not know about Pride in the CLE or the Touch A Truck Event happening that would make our shuttle logistics have to shift on the fly. Ken was proactive and navigated everything to keep us on schedule. The shuttle bus was so clean, cool and comfortable. All around incredible experience with Platinum Party Bus!
We used platinum party bus for the Kenny Chesney concert the other week and had a blast!!! The two gentlemen that were our drivers were wonderful! Our driver called me prior to discuss the evening, confirm pickup drop off and go over any concerns. Blossom has a new bus parking fee which surprised all of us, but plantinum was great!!! Thank you for a great experience!
Michelle, our driver, was awesome - we received an introductory email/text prior to the event, and she was timely and knowledgeable about locations around Cleveland. We felt very safe and comfortable. I would 100% use this company for any future events without a second thought!
A+ perfect experience for my bachelorette party. Joe was our driver, and was a class act. Platinum made everything very easy from booking to the very end, great communication, and they were able to be flexible through the night as plans shifted. Thank you for making our night great!
Absolutely grand time, clean & comfortable bus, great sound quality from speakers to really get the party going, along with ease of use hooking up to the bluetooth system. Ken was a phenomenal driver and I felt like he was having just as much fun as we were. Thank you Platinum Party Bus and thank you Ken!
David with Platinum Party Bus did a fantastic job with the wedding party. He showed up early and let us know we were here and helped us pack up our stuff. While we were riding he was alot of fun and considerate to the wedding party on-board. He was very professional which we really appreciated. Would definitely recommend Platinum Party Bus!
Platinum Party Bus was phenomenal! They were very detail oriented, and experienced when getting our bridal party around Cleveland. Our driver was Ricardo was a true reflection of the words above. He was kind and helpful. I would use Platinum Party Bus and Ricardo for any future eventsP.s. the sound system, usb/Bluetooth access, and coolers were key.
Turns out, I didnt end of booking. They were full for the date I was looking for however, what a pleasure to deal with. Spent 20 minutes on the phone walking through logistics of my days, recommendations, all while knowing they couldnt even book my event. Super appreciated and helped me avoid a mistake!Would feel comfortable and confident with booking them for a future event!
Our driver was Joseph or (Joeffeur) lolWe had an amazing time celebrating my fiancés 25th birthday! Joe arrived early to give us the option to hang on the party bus before we headed out. He made stops along the way at our request. We had plenty of ice and room to move around! We rented a bus for 20 people and had 15 friends, so I’d say if you want more let room go bigger! Joe was a great communicator the entire time. When it was time to head home, he was right on time and waited for everyone to get back on the bus. I would most defiantly book through Platinum Party Bus again!
My husband and I booked Platinum Party Bus for our wedding and were lucky enough to have Steve as our driver. Steve was communicative, prompt, friendly, and went above and beyond to help the day go as smooth as possible. We all had a great time and would definitely book with Platinum and Steve again!
We booked Platinum Party Bus for our bridal party on our wedding day. It was a great experience from the minute we got picked up. Our driver, Steve, went above and beyond to make sure that everything went perfectly. He was professional and extremely accommodating. He held umbrellas for the bride and her bridesmaids, took countless photos for us, and stopped the bus literally wherever we wanted. I highly recommend this company. Request Steve as your driver if you want the same great experience as we had!
Dawn was very rude on the phone all just because I was a younger customer. Your job is to sell not to turn people away who wanted to business with you. Learn to do better next time. Just lost a customer will never being doing business with this company and neither will my friends. Good job dawn on making your company one step closer to bankruptcy. I hope you have a splendid day.
I received a quote and all the info. to rent a 20 passenger bus for my family to meet a cruise in Baltimore. When I called on it, a very rude woman told me you don’t go out of state. I told her you sent me a quote and she said it was withdrawn yet I had no notice of that. She told me very sarcastically I should have known that from your website. I did not see that you don’t go out of state. I read your “About”, scrolled, then clicked on get a quote and put in all the information required, including destination Baltimore. At no time was I prompted you don’t go to Baltimore. Your website is very interesting and thought I would book with you. Got the quote. Called, she snapped at me, then she hung up on me. Not good business!
We used Platinum Party Bus for our wedding on 6/19/21 and had a great experience! Video Dave was our driver and he was on time to pick us up, was very communicative, he got us where we needed to be, and made multiple trips to shuttle our guests to and from the hotel. Transportation was something we did not have to worry about at all on our big day thanks to Dave and the team at Platinum Party Bus! We will definitely be using them again in the future.
A HUGE thank you to both Max and John!! We received great service from the time I made reservations. Multiple follow up emails were sent with detailed information as well as personal phone calls.The bus arrived on-time and our driver was friendly, out going and had a great sense of humor. He was willing to help all of the ladies on and off the bus. I even received a phone call from our bus driver, John, prior to the wedding. He introduced himself, went over our itinerary and in return gave me his personal cell number to contact him if needed.I would highly recommend Platinum Party Bus for your next event!
It was my first time using Platinum Party Bus, and it will not be my last. The bus itself was beautiful, blue tooth sound system, great ambiance, and clean! Our driver, Steve, was extremely accommodating and professional. The process of setting up the night with Platinum was easy, our driver contacted me before to go over all the details. My only regret was our trip itself was not long enough to spend more time on the bus, our group had so much fun. A huge thank you to the Platinum team for giving us a great evening!
Our Driver Steve was simply the best.! He was very timely and helped us load goodies on the bus. The party bus was great - comfortable, clean and great sound system. The whole experience from booking with Dawn to pick up from Steve was awesome. First Class company and I would highly recommend for your events.
My experience with the Platinum Party bus team was phenomenal! Scheduling (and rescheduling) was made easy by the team, and they were so accommodating as dates and itineraries changed. Our driver, Jerry, was so personable and made sure we had a great time. The bus was clean, well-built, and exactly what our party needed to get us from location to location. If we need a bus in CLE again well definitely be using Platinum Party Bus for our event.
Wow, I could not be more impressed with this service! As a groom with a million things to think about on the day of our wedding, the only thing without any complications was Platinum party bus. Our driver Tom was in constant text-message communication throughout the weekend, and he was flexible and courteous despite hosting a massive wedding party crew with multiple stops around town. After a long night of dancing, our second driver Ken did an amazing job shuttling our wedding guests back to the hotel. I dont plan on getting married again (of course!), but if we have other group transportation needs in Cleveland down the road, Platinum party bus will be our first and last call.
Steve was super professional and extremely accommodating! We had the best time ever getting to and from the Browns game with a group of 24 people. The party bus was clean, music was pumping and everyone was dancing! Thank you Platinum Party Bus! We will definitely be using you guys again!
Another wonderful experience with Platinum Party Bus! Cant say enough about their customer service and professionalism. We have rented their party buses on several occasions and their fleet is always clean and drivers are always courteous and professional. Driver Jennifer was on-time and friendly and got us where we needed to be without any issues!
Our business had a 2 day corporate event, transportation became not a worry because I knew we had the best, Platinum Party Bus. Extremely easy to work, I visited the actual buses a few days prior to inspect, all of the buses were top notch! Looking forward to working with this great company in the future, my go-to!
Our family utilized Platinum Party Bus for our daughters 16th birthday celebration with 12 of her friends. Communications while working through the scheduling process were prompt and clear. All of our questions were answered in a timely manner. The quality of the bus itself was excellent and the service provided by our driver Michelle was personable and professional. Most importantly, our daughter and her friends had a fantastic experience.
We had such a fun night with Jerry! We got a party bus for Blossom and best decision ever. Jerry provided everything and set us up for such a great time. He came early, allowing us time to get everything in the bus and not feeling rushed. Will definitely be using this company again and recommending it to everyone I know! Thanks again Jerry!
We rented platinum party bus for our wedding 10/23 and rented a shuttle bus. Doug was early, his shuttle was clean, and he was very professional. We were a group of bigger people and the seating was perfect in comparison to craming in a limo. 10 out of 10, I recommend!
Michele was fantastic! We had such a fun filled night and did not have to worry about anything! She made sure we were all safe and had the phone number- so friendly and personable!The whole time leading up to the event - the staff at Platinum were amazing and easy to work with!
We used Platinum Party Bus for our wedding and it was absolutely perfect! Allen (the driver) was attentive and on time. We used them to shuttle the wedding party to the venue and then to shuttle the guests to/from the hotel. Their vehicles are very clean and up to date. We had no regrets and would definitely book with them again for the next time we need a party bus/limo service. Thank you again guys for making our wedding day run so smooth!!!
Paul was on time and very professional. He made sure we had everything we needed to have a fun day. He was even going to stop to get us a cord so we could play music. They also communicated through the entire process. I would definitely recommend Platinum Transportation and Paul.
I feel compelled to let everyone know about Platinum Party Bus - our driver Steve was so professional, he even made sure to take a group photo of us at every stop!! The bus was very clean, spacious and the ride was smooth! I will be definitely booking with this company again in the future for another girls day trip!
Joe, our driver was exceptional. There are no words that I or my guest to say for Joe. He was overbeyond amazing. He was on time, patient, professional, engaged with his customers. Your company is lucky to have a driver like Joe. The next time I book again I am requesting Joe. Thank 😊you for making my day special.Carla Grant-Smith
We booked Platinum for various transportation during our wedding weekend and everything was great! Max is super prompt and always available to answer questions. Steve was our party bus driver and was so fun and helpful - he even ran out to give my husband a prop from the bus while we were taking pictures, it was awesome!
From booking to the actual event, the service was five stars. Max was quick to answer any questions during booking and was very attentive and patient despite booking the bus the day before the event. He was very professional and quick to get us in contact with our driver.On the day of the event, our driver, John, exceeded our expectations. He was very professional, kind, patient, and super funny. I could not have asked for a better driver. He also called many hours before the event to make sure he was properly prepared; something I was not expecting. He was on time and gladly took any of our requests. He executed our plan as we had imagined it and did it all with a smile on his face.Next time I need a party bus, I will definitely be coming back here. With competitive prices and high-quality service, it is hard to imagine I would go anywhere else. Thank you to the team!
Platinum Party Bus provided great service. We used them for both a party bus and a shuttle service for our wedding, and both drivers, John and Steve, were right on time, professional, and extremely courteous to all passengers. The vehicles also were awesome and comfortable.
James was a fantastic Driver. I have nothing bad to say about our experience. James was my driver for our wedding and we utilized him for going around Downtown Cleveland to take wedding party photos, and then for transporting guests to and from the venue/hotel. He was professional, on time, helped ladies get off the bus, just everything you would expect. He was a huge help to getting around town in the locations we wanted to take photos at. We had to make last minute adjustments based on weather and he knew his routes, he knew downtown Cleveland, and he knew each spot I talked about even if I did not have a specific name or address.I was recommended to Platinum Party Bus and am sure glad I went with Max and his company.Thanks!
We chose Platinum Party Bus for transportation services for my sons wedding last weekend. The quality and timeliness of service was extraordinary. Jerald arrived on time with an amazingly impressive and clean Mercedes sprinter van. He was well dressed, friendly and professional while shuttling the bridal party around town, then later guests to/from the wedding reception. Platinum Party Bus, and Jerald, are highly recommended. We have already contracted them for our daughters wedding, next year.
When I was getting married I knew I wanted to use Platinum Party Bus as our transportation for the day! The process was so simple. Max, the owner was easy to get ahold of, which was nice! On the week of my wedding date, Max called to go over my payment and destinations for the big day. The day before my wedding, my bus driver contacted me to make sure I had his contact information in case anything changed. We had a nice little chat and he also informed me he arrives early so if I had anything to load on the bus it would be done on time! Throughout the day my driver, Raymond was amazing! He really did it all! There was even a point where we needed a bottle opener and he had one, which was a life saver! I would highly recommend this place for any special event you might have and need transportation!
We had an excellent experience with Tom! He was very professional, helpful, kind, and accommodating. One of the highlights from our day was the party bus. We hope to have the opportunity to utilize Platinum Party Bus in the future - and we hope to work with Tom again.
Had a great experience with Platinum Party Bus. Rob was a great driver and was more than happy to accommodate to our groups requests. He was extremely nice and helpful. Max also was great and gave us a larger sized bus for the same price as the smaller one since the smaller one was not available for our time.
I booked with Platinum Party Bus for my April wedding, which was postponed due to the pandemic. Our plans changed drastically and we don’t need a bus anymore, but Max was so great about our whole situation. He was kind and understanding, and he got back to me so quickly any time I emailed him. We had to cancel, but if I ever need a party bus service, I will DEFINITELY use them! Customer service is very important to me (plus the company has great reviews for the service too)! 👍🏼
We used platinum party bus in July 2020. Our chauffeur was Rob. BEST time of our lives. He was so professional . On time. Fun. We had an absolute blast with him! It was so Easy to book & we honestly didn’t even want to stop at any bars! The bus was perfect! We will definitely recommend and book again!
After a wonderful experience to Blossom Music Center with Steve and Platinum Party bus this past Thursday August 5th - we received an email that there was an additional charge for $250 for throw up on the bus with the attached picture. I know what youre thinking, wow throw up on a party bus, shocking! But NO ONE threw up on the bus. We had about 13 people on the bus, including our parents and made several trips to remove trash and food from the bus upon arriving back to our house. While making these trips, there was no sign of throw up or any scent whatsoever. Steve didnt say anything about this either. We parted ways and it was great! Then, once we got the email, the customer service experience went downhill. They swear you could smell it and that it was clearly throw up - we were on the bus for 45 minutes back to Cleveland, we would have been so mad if we had to sit there in the smell of throw up, but we were up dancing and singing - having a great time because THERE WAS NO THROW UP ON THIS BUS. An unprofessional money grab and poor customer service. EDIT: after speaking with our wonderful bus driver, Steve, he has confirmed that NO ONE threw up on the bus and that it was in fine conditions when we left it but the company is holding the charge.
We used platinum party bus for our wedding and Rob was our driver. We all had a great time with him driving us around town. The bus was nice and clean. We got the 20 person bus for 14 people of whom, several were 6ft tall or taller and there was plenty of room. I would recommend this company.
We used platinum transportation for my friends bachelorette party. We had such a great time and the bus was incredibly clean! Our driver Jerry was so accommodating and ensured we were able to stay on schedule. He even acted as our photographer at a few stops. Highly recommend!
I was responsible for arranging transportation for 24 adults to a ballgame and then dinner. Honestly, I picked Platinum somewhat randomly from their website. I have been very impressed with their professional conduct. Allen arrived early and the bus was sparkling clean and very comfortable. Rain resulted in a cancelled baseball game and we changed our day. Allen was able to offer suggestions and very flexible to accomodate us. We ended up at the Rock Hall and then out for Ice Cream. He was a true pleasure to work with in every way.If you are randomly searching - stop. Thiis IS the place to book your event with. I could not have been happier with the service they provided and I am confident that they will serve you in a similar high quality fashion.
Our driver, Paul, was phenomenal! He was patient, kind, fun, and super knowledgeable about the area we were at. He made sure our event was one of the best, and was also an amazing photographer. I highly recommend this company and booking with Paul, it will make your evening! Thanks again!
We rented the 16 person Limo Bus for a Bachelorette Dinner. Our drivers name was Allen and he was professional and very responsive with all of my pre-event messages I had sent to him. We really appreciated everything he did for us! I highly recommend choosing this company for you event needs. Driving was smooth and the bus was well kept and clean upon boarding. Thanks Allen for a wonderful night!
We had a large bridal party and Platinum accommodated our needs with a brand new, spotless party bus. We had a great experience. The bus had a fantastic sound system and plenty of space for our guests and our drinks. The planning leading up to the event was also effortless. Our chauffeur reached out to us a few days prior just to introduce himself, which was very thoughtful. He was respectful of our timeline and got us where we needed to be safely and on time.
Max at Platinum Party Bus was so helpful! We had a large bridal party and he was able to help get us the bus that fit everyone comfortably and perfect! There was ice and glassware on the bus too which was extremely awesome!! Walter was our driver and was great! He even counted to make sure we didnt leave anyone.. again.. there was a lot of us so that was appreciative too. He worked with our photographer as well on where to go. He got us everywhere on time too and was so friendly. I always had his hand helping get me on and off the bus in my big dress. Amazing!! We were able to control the music easily and probably had the most fun on that bus!! Thanks you so much, Walter and Max!!! HIGHLY RECOMMEND!
We used Platinum Party Bus to take photos during the day for our wedding on October 18th. Dawn was a very attentive driver who arrived on time and was patient in waiting for us even though we didnt get on the bus for an hour. She was also very courteous to our guests and made sure that they felt comfortable and safe. The riding experience was really nice as they had iceboxes and glasses for us to use, plus there was plenty of room for all 20 people we brought on the bus. We got everywhere we needed to go easily even in rush hour downtown Cleveland traffic! I would definitely recommend Platinum Party Bus to anyone.
Platinum Party Bus was super easy to work with - they call you when your payments are due so you dont have to remember (anyone else get Bride Brain?) and they are super nice and polite.James was an AMAZING driver. He navigated downtown quickly, knew exactly where to park, and helped me get in and out of the bus (which is a struggle in the wedding dress!)They also didnt nickle and dime us - we needed the bus for a shorter time frame than most and the price was still reasonable!
We recently used Platinum Party Bus for our wedding party transportation. The service we received from start to finish was perfect and there were no issues with our booking or experience. Our driver Rob was awesome, he accommodated all of our requests and arrived early to the pick up to ensure our day went smoothly. The bus was was beautiful condition both outside and inside. We a really appreciate everything the team at Platinum did to make the experience painless.
We used Platinum Party Bus for our October wedding and cannot recommend them enough! Our driver, Jerry, was on time, professional, and catered to our every need. It rained all day and he was so helpful guiding all the bridesmaids out with umbrellas and making sure we were all taken care of. Even when the schedule changed throughout the day, Jerry rolled with the punches and kept everything running smoothly! Again, I cannot recommend them enough and will definitely refer them to all my friends and family!
Wow! Wayne was wonderful! He was prompt and personable! We had a few day of changes and he was more than willing and flexible. One tiny suggestion- that after every client delete Bluetooth pair history. That was the only snafu, the Bluetooth compatibility bank was full so we had to delete previous to be able to have a space to connect to.Will definitely keep in mind for future parties!
Platinum Party Bus was fantastic and so easy to work with for our wedding! Max helped plan everything perfectly for our big day, and our driver, Paul was amazing! Everything went just as planned :) Paul was a great driver, even listening to our last minute requests, wonderful service!
Absolutely wonderful! We used Platinum Party Bus for our wedding and the bus was in my Top 5 favorite things about my wedding.Our driver, Rob was excellent and made sure everything went off great. The bus was super clean and fit everyone very comfortably. Highly recommend!!
Dave was awesome? He navigated the backroads like a surgeon from Clevelands Westside to Blossom Music Center.. Dave was prompt, extremely personable/warm/friendly, super professional, and made all 17 of us feel very, very relaxed as we jammed to music, relaxed in total comfort, & had a few toasts along the way. The evening will be a memory for life?? There is NO OTHER WAY TO TRAVEL.....call and request Dave at Platinum!!
Platinum Party Bus and Allen could not have been better to work with! Booking was so simplified and the company responded immediately to any inquiries I had leading up to the day of my wedding. The day of my wedding they were prompt and on time which eased a lot of stress! The bus was clean and obviously well taken care of! Highly recommend this company! Great prices as well... significantly better than other companies we looked at.
We had an awesome experience with Platinum Party Bus for our wedding! Our driver, Thomas, was extremely professional and nice! We ended up needing an additional hour and it wasn’t a problem at all. The party bus was very clean, had awesome lights and an aux cord hook up. Couldn’t recommend more! Thank you, Thomas!
Absolutely loved everything about platinum! Max was so accommodating and helpful when setting up my reservation. I rented a 20 person party bus for my friends 30th bday. Jerry was our chauffeur and he was amazing! He contacted me before hand to go over all details, arrived early to the event and ensured that we all had a blast the entire time. I will definitely use platinum the next time I need a party bus and will request Jerry!
Booking Platinum was the easiest and one of the best decisions I made while planning my wedding. Our chauffer, Jerald, was the unsung hero of the day. He made sure we got to where we going exactly on schedule, and even helped us make sure we had everything we needed to look our best! I highly recommend this organization for any of your event logistical needs. Keep up the great work Jerald, and thank you again for everything.
Michelle our driver was amazing! We went on a winery tour through Geneva and she had a list of places she recommended and they all turned out super fun! She was so nice and always ready for us. She was even early to pick us up. The bus was clean and everything we could have wanted! I was able to plug in my phone and play my own music which was a plus. Overall the whole process was easy and Max kept me updated along the way. Highly recommend!
Everything about our experience was positive! Max was super quick in responding to my inquiry and following up with emails leading up to our event. Jerry was our driver and just the nicest man ever! He was prompt and patient and the bus was very clean! We really enjoyed our time and will definitely be using Platinum Party Bus again in the future.
We cannot thank Platinum Party Bus Enough! We used them to transport our wedding party to and from pictures and from the church to the venue. They showed up early to pick us up. The new bus models are amazing, super clean and have an amazing sound system. Hey were ready with two built in coolers of ice and we were able to drop off any alcohol earlier on the week. They had everything cold when we arrived on the bus. The driver was very friendly and professional. The entire wedding party was so impressed and had such a fun time. Thank you for making our special day so great!
On a day that can be hectic and stressful in just about every aspect, it was nice to not have to add “unreliable” or “late” transport to the list. I couldn’t have higher reviews for Platinum Party Bus as our experience was top-of-the-line. Dawn our driver was great and made the experience as enjoyable as possible - she was very professional and fun, and facilitated a last-minute detour with no issue. The bus was very cool, clean, and had plenty of space for our large bridal party. Max and the rest of the team at Platinum helped make our wedding day run as smoothly as it could.
Platinum Party Bus is a company that is reliable, knowledgeable and they go above and beyond to make their customers have a great experience. The bus we used was clean and looked brand new. Our driver, John, ensured we had a wonderful time. He was great!!! We plan to work with Platinum Party bus again in the future.
Fantastic experience, everyone involved was very professional and our driver Tom was outstanding. Everything about the bus was perfect from the sound system to the lightning to the space, and the provided ice trays and champagne glasses were very convenient. They really took care of us on our wedding day and lifted alot of stress off our shoulders. Would highly recommend to other bridal parties, prom groups or anyone else looking for a fun (and safe) experience. Thanks guys!
We had a bus for my friends 21st birthday party with Don as our driver. It was a very great experience! The bus was very nice with cool color changing lights and very modern looking. Our driver was very generous and very timely. If I ever need a party bus again, I will definitely book a with platinum party bus and ask for Don!
Booked a bachelor/bachelorette party last weekend and had a great time! Our driver Donald was amazing! He was so friendly and accommodating. The bride and groom liked him so much that they requested him to drive us again for their wedding on 6/15! I definitely plan to use platinum party bus for any other future events!
We used Platinum Party Bus for our wedding on May 26th. The entire experience was flawless, and we really had a great time. Ron, our driver, was extremely accommodating and helpful, offering his assistance every chance he could. He event called me the day before to introduce himself and to assure me there would be no problems. We received a service call a few days after our event, too, just making sure we were happy with the service. I would highly recommend using Platinum Party Bus!
Platinum Party Bus offers a fantastic service! Their drivers are professional, courteous and take the time to call you before your event to go over any instructions and ensure you have a great experience. Many thanks to our driver, Steve. Super nice and friendly and made our night out to the Indians game a real delight!
Platinum Party Bus was fantastic to work with. We booked a 20 passenger party bus for our bridal party July 1. Max answered all our questions and responded back to us in a timely fashion. He was very informative and helpful during our initial stages of planning. He also touched base the week before the wedding to give us more information on who our driver was and finalize last minute details. Our driver, Don also called us the week of our wedding to introduce himself and provide his contact information to us. He was very helpful and went out of his way to ensure the entire bridal party got on and off the bus safely. He was also laid back and drove us wherever we asked to take wedding photos in between the wedding and reception. We highly recommend platinum to anyone. Very easy to work with and our bridal party had a blast on the bus! Thanks again Platinum for all your help!!
Amazing experience. Platinum party bus met all of our needs and has everything you could ever want in a party bus. My bridal party had an absolute blast, and our driver was fabulous. I really noticed how he would always help the ladies on and off the bus, and he even allowed us to have food delivered to the bus. Our wedding day was truly the best day of our lives, and platinum party bus played a huge role in making that happen.
We had an awesome experience. Our driver, Raymond, was incredible, patient, prompt, and totally flexible with the trip. He was able to successfully navigate the streets of downtown Cleveland with a bus full of 21 year-olds while keeping everyone on schedule and safe. I appreciated the fact that he arrived early to pick everyone up, contacted us prior to the event to ask for any additional details, and went out of his way to make sure the birthday party was a success! Thank you for a great event.
I hired Platinum Party Bus during Christmas time for a gathering with friends. We really enjoyed our experience with the company. The bus was updated and the communication for payment and also with the bus driver, Dawn, was great. The bus drove us around the Christmas lights downtown and through other scenic areas before taking us to the bars. I highly recommend them and will use them again in the future.
I could not be Happier with a Platinum party boys. Reasons they are EXCELLENT1. Great communication. As soon as I enquired online they were extremely responsive.2. Stayed in touch in between booking and party date.3. Beautiful clean party bus4. Well dressed, Polite, yet friendly chauffeur. Jim is an experienced driver, but also top notch customer service. He allows the client to set the tone of involvement. That’s a gift of a professional5. Great sound system, and Jim never complained how loud the singing or the music played. With the upfront instructions and details the sent my daughter had a play list set, and was ready to go6. On time. Every facet of this experience was top notch
My wife’s 50th birthday celebration was a complete success in great part to Platinum Party Bus. I would definitely recommend them to anyone. They were always clear on the price ,service, and expectations. Their communication was excellent and our driver Allen helped anyway he could which led to a great time!
Platinum was right on time and very accommodating throughout our wedding day. The driver was very helpful and we really had no complaints with the service. Everything worked out well, but I would say to get a bus that fits more than your expected number of people. We had thought we would have some extra space but once everyone was on the bus, it didnt quite fit as we had planned. It didnt stop us from having a good time. I would definitely use this company in the future.
We used Platinum Party Bus for our wedding. Max was professional, responsive, and always pleasant to work with. The bus was impeccable and our driver was exceptional and went out of her way to accommodate us. Her experience and thoughtfulness helped with details we hadnt considered. Working with Platinum Party Bus was seamless and effortless! I highly recommend Platinum Party Bus for your wedding and for all your transportation needs.
Platinum Party Bus is AWESOME!!! From the first phone call to inquire about their services, to the end of our evening....it was a great experience!! The bus was meticulously clean & very beautiful inside with amazing sound system & lighting!! Our chauffeur, Jim, was very professional & accommodating!! If you’re looking for a dependable company to make your evening special....PLATINUM PARTY BUS IS YOUR COMPANY!!!
The process from start to finish was easy and stress free. No gotchas or last minute changes with this company. I highly recommend Platinum Party Bus for your transportation needs. Rob was prompt, polite, professional and set the tone for a laid back afternoon/evening. Thanks Platinum and Rob for making our event a success!!!
Dawn was a very courteous and safe driver. We had a great time and the party bus was new and clean. She allowed us to move at our own pace so we could enjoy the wine venues at our leisure.Max did a great job providing us with the information to make it a great celebration.We would recommend their services and would use them again.
I first want to start out by saying Platinum Party Bus had some amazing reviews. In fact, I would say 95% were 4-5 star reviews. This was NO where near the case for me. I was in search for a bus rental service for my sisters 30th birthday party. I was pointed in the direction of this company from one of their own drivers (who by the way was SUPER nice and very helpful). I requested a quote from Platinum Party Bus for a specific time frame. This quote was given to me that same day which was perfect! I was 100% going to go with this company (mostly because of the RAVE reviews). What I should have done was listened to the other 10 or so negative reviews because thats exactly what happened to me. Before I went ahead and booked with the company, I had some questions about rules and regulations. Questions like Was water included? (because it is with every other rental service I looked into), and whether or not there would be ice (And by the way $15.00 for ICE is pretty extreme. I would gladly by my own at $4.00). The answers I received were short, not helpful, and I felt like I was burdening the vendor. I asked these same exact questions to the other rental companies and they were extremely friendly and more than willing to answer ALL of my questions when I asked them. I didnt have to ask twice. When I received my quote for the time slot I had given to them I was ready to book. I just had to talk with a couple people to make sure this is what they wanted to do (Not to mention it was also pretty late into the night, so we obviously had to wait until the next day to chat about it). The next day I get a quote for something totally different...time frame, size of the passenger bus, and of course price. No explanation as to why it was something totally different so I gave Mr. Max a call and to no surprise I was told everything they had was booked. And I think what put the cherry on top was when he very rudely insulted my wedding season knowledge, even though my husband is a wedding DJ and I am a photo booth operator. So yes, I do understand its wedding season and I also know weddings are getting canceled left and right (and some even re-booked). So of course things change, but I guess maybe Max should have communicated that better. I would never recommend this company to anyone, Im sorry. I should have known the owner of this company was a very rude person after reading all of his responses to the complaints. Instead of bashing those customers (extremely unprofessional might I say), work on your flaws, communicate to your customers better, and find out why they were angry. I would have gladly taken a different size party bus for the time frame I was looking for, even if Id be paying more, but instead, the vendor brushed me off (I knew there was another one available, I looked into it). Please anyone looking into this company, just know what your paying for, communicate as clearly as possible, and expect there is the possibility of being treated like just another paying customer.
I worked on getting prices and availability with a few places and while I could’ve saved I few bucks, I am convinced I would not have had the same level of service. This is a first class outfit. I worked with Max and our driver was Jackie. Both were extremely pleasant and easy to work with. The bus was extremely nice and very clean. Jackie was very communicative and extremely pleasant and professional.I traveled with many children and our driver Jackie was extremely nice to them and even sent me a text letting me know some of the kids wandered back to the bus to hang out.It was an excellent experience and I can say, with 100% certainty, that I would (and will) use Platinum again in the future.
Max was excellent and very easy to deal with. The entire process was seamless. The bus was very clean and comfortable. Steve our driver was great! He was very personable, always made sure we had everyone after every stop and he was constantly anticipated our needs. The entire experience was excellent all around!
I booked Platinum for my best friend’s birthday party. Everything about the experience was great- they were super responsive to any inquiries I had and the bus was super nice as well as clean and spacious! Lastly, Thomas was such an amazing driver! He was so friendly and really made the experience above great! I would book again hands down.
I cannot say enough great things about Platinum Party Bus! Max worked with us efficiently and made sure we were accommodated to the best of our needs. We also dont live in Ohio but that is where our wedding took place and that was no issue for them. Our wedding day went off without a hitch (including multiple pickups and stops) and we have Max and Paul (our driver) to thank for that!
We booked a 24 person Party Bus to transport staff and patients to a Holiday Parade and it was perfect! The party bus was absolutely spotless and our driver, Raymond, couldnt have been any nicer! He even helped us decorate the bus for the parade! We will definitely be booking with Platinum again!
My daughters wedding was this last weekend and I can’t say enough about our driver, John! He was the best! Max was very helpful and always called me back immediately when I had questions! I would definitely recommend their services for any type of service, always on time and willing to go out of the way for what you wanted to do! Thanks again John, extremely enjoyed your service and conversations!
The good folks at Platinum Party Bus are fantastic. We have used them more than once for parties. They are always on time, the buses are clean, they are safe and encourage us to have fun! We had Jim as our driver both times--we highly recommend him! Great value for what you pay.
Max was very knowledgeable and professional. He gave me a great deal on a Sprinter bus then we were upgraded for free. Allen was so sweet and patient with us. I highly recommend this company. The service alone was worth the money. We will definitely rent from them again!
I highly recommend Platinum Party Bus! Our bus was impeccably clean, comfortable, and had all the necessary options for music/entertainment. Our driver, Paul, was the absolute best!! He was on time, easy to communicate with for pick ups and drop offs throughout the evening, and got us places quickly. He was also nice enough to take some pictures of our group. I hope I have another reason in the future to use their services again!
Fantastic experience, all around! Our driver, Max, was accommodating to changes in destination, cordial, professional, and fun! He was on time and always readily available for pickup. The bus itself was meticulous and had a great vibe. I would highly recommend Platinum Party Bus to anyone looking for a great experience to share with friends!
I used Platinum Party Bus for my wedding in August 2018. Every aspect of working with them was wonderful! Max was super responsive - getting a quote and booking our transportation was quick and painless. Our driver Tom was amazing! He called to introduce himself and share contact info before the event, and on the day of he arrived early to pick us up, and took the wedding party around town for pictures as well as shuttling guests to and from the hotel. When the reception was cut short by a power outage, Tom was there right away to help get guests back to the hotel. The bus itself was great too - fun lighting, coolers with ice, and audio hookup. I highly recommend Platinum Party Bus for your wedding or other special event, and I will definitely be using them for any future transportation needs!
Best Party Bus service ever! I have used them myself and have been in 4 weddings that have also used them. They are always easy to work with and always on time. Each driver we had has been super friendly and fun! The buses are awesome inside! I cannot say enough good things about our experience!
The day was perfect & our driver Dawn was absolutely fantastic. She was prompt, courteous & very professional She offered advice & made suggestions on things we had not even thought about. The bus was beautiful, with out of sight lighting ,ice bins & the latest in electronics.If youre looking for a party bus you cant go wrong with this company. The price was right, the equipment was like new & the driver was the greatest part.
My experience with Platinum Party Bus was amazing. It was for my 21st birthday and we had Paul. Paul was absolutely fantastic and very helpful with getting around. He was super patient and fun!!! The bus itself was beautiful and my friends and I had an amazing night. My 21st birthday was one of the best nights Ive had, and I thank Platinum Party Bus and Paul for helping make it so great!!
We have the most exciting night the experience was so so fun, we was able to dance, drink share time in a wonderful environment full a good energy.. Our bus was on time, our driver Allan ❤ was the best of the best we all feel secure he was our driver. He make us feel our only goal was had fun The bus was super clean Thanks platinum party Bus for make this wonderful day amazing to all of us😊❤
First of all let me just say that I will never book with another party bus company again if it isn’t PLATINUM PARTY BUS! Max is the most helpful person ever when it comes to communication and just making sure everything was together. The level of professionalism is amazing! Now let me talk about my driver STEVE.. Steve was BEYOND HELPFUL! He was amazing and so polite! The bus was so beautiful, clean and neat and that’s how I wanted to leave it. I had no problem cleaning up afterwards and taking care of the bus like it was my own. I really felt welcomed and it’s overwhelming because it was a dream come true. These guys deserve more than 5 stars. Someone in the reviews mentioned only getting one bag of ice but honestly that’s all that’s needed!! Our bus stayed cold with AC so the ice was still there all night believe it or not! There’s a trash on the bus so it’s easy to dispose of everything needed. One last thing, Steve was there whenever I called him to pick us up! No waiting for long periods of time. He was there!! If you book with another company you’re silly! I highly recommend this company! I will definitely be booking again in the future!
Was a great experience from booking to drop-off. The dude Max was incredibly personable and helped me with the booking process and follow through even when I reserved the bus 5 months in advance. The party bus itself was pristine! Had ac, great sound system, coolers WITH ice, and the driver, Dawn, was a lovely lady and even stopped for a pit stop on the way to the venue. I give this company 5 stars only because they cant give 6. Definitely will reccomend Platinum to others looking! A+
To start, I blindly found Platinum Party Bus on Google. Living three hours away from where I would need the bus meant I was going to have to trust whoever I hired immensely. Max reached out to me and being a groom I gave him what I thought was the correct information for our reservation. Max was quick with a quote and I made our deposit. I received confirmation emails with detailed information through the whole process. I was later given the correct information from my bride and reached back out to Max, he was flexible to work with and assured me everything would be taken care of. About a week out Max touched base with me to make sure everything was still good to go and informed me that our driver would be reaching out to us soon. Jerry, our driver reached out to us a couple days before, he sent over an email with his photo and info. We went over the plan with him to make sure everyone was on the same page. Jerry arrived on time to pick up the bride and bridesmaids and the girls actually beat us to the photo shoot. The luxury bus was new, clean, and everything we expected. Jerry was awesome and ultra attentive. He even ran a quick errand for us to grab ice and drinks during our photos. It was hot, we forgot drinks, and our second photographer was a few months pregnant... he definitely saved the day. Cant say enough great things about Jerry, he helped our big day go off with out a hitch. Planning a wedding far from home was difficult but Max, Jerry, and Im sure other members of the team made sure my decision to use Platinum Party Bus was the right one.
Ordered bus to accommodate 24 of us for a night of birthday celebration. The bus was clean and felt new. We brought Champagne and the bus was equipped with glasses and Bluetooth capabilities to play music. Our driver, Don, was very professional and accommodating. Great night out!
Platinum Party Bus provided transportation for the bridal party for our daughters wedding in June. They were very punctual and did a great job! The bus was clean and comfortable, and our driver was so friendly, helpful, and accommodating without being intrusive at all! I would highly recommend them!
Excellent service. We use them for our wedding day. The bus was beautiful, immaculate, and clean. Epic interior lights, audio, and video system. Our driver was awesome, prompt, friendly and very accommodating. Highest quality of service. I would highly recommend Platinum Party Bus.
I would highly recommend Platinum Party Bus to anyone who is looking for one. Even if its for a night out or for a wedding. We used them for our wedding and it was exceptional. Dawn was our driver and she was nothing but polite and professional. She was on time and helped us shuttle guests from the hotel to the reception since our hotel didnt have a shuttle. A short storm hit and knocked down power lines, blocking the road and she handled it like the professional she is.Then after the reception, we had extra time left on the rental, so she let us pack the party bus up with gifts and drove to my house so we could unload the gifts that night.They are also extremely affordable for the service and class they provide.5 stars isnt enough. I will definitely use Platinum again and tell all my friend to use them.
Max came to our rescue the day of our wedding when the bus we hired did not show. He drove over an hour to pick us up at the church and take us to pictures. He went WAY above and beyond and we are eternally grateful!! He comes HIGHLY RECOMMENDED! We will be sure to recommend this company to all our family and friends!! Max- we can’t thank you enough!!
We used Platinum Party Bus for a group 30th birthday outing and couldn’t have been happier with the service! We had the 12-14 passenger Platinum Sprinter which was the perfect size for our 9 partygoers, a cooler, snacks, and all our other junk. The bus was clean and roomy with nice lighting and had plenty of space for standing up and moving around. The provided ice, plenty of cup holders, and aux cord for blasting our music helped make the night easy and fun. We can’t say enough good things about our chauffeur, Don. He was a blast, had a great sense of humor, answered his cell promptly to shuttle us around from bar to bar, and was so easy to work with. We traveled around from Ohio City to the flats (with a detour to see the Christmas lights at public square) to Lakewood to Broadview Heights, until we were dropped off for the night in Parma Heights. Everything was timed very well, we were comfortable as could be, and Don was so friendly and flexible. As we were searching for which company to go with for our event, the positive reviews and prices from you guys seemed like the best fit, and they were! We are so glad we went with Platinum Party Bus and would happily do business again with you guys in the future. Thanks for giving us a great and memorable night!
We used Platinum Party bus for the Taylor Swift concert and had a great experience! They had a Taylor Swift movie playing on the bus when we boarded and the girls had a blast singing/dancing! Our driver Donald was amazing! He got us there quickly and dropped us off right at the gate! We will definitely use them again!
This was a great experience! Ended up renting the bus for my 24th birthday and the whole experience was smooth. I booked the bus in January and the week before my event in March they sent out a reminder that the owner would call to finalize everything the week of. He ended up calling confirmed the locations and then told me driver would be contacting me as well. The driver sent two emails to ensure I had his number and everything was good to go. When I texted my driver Jim he was very fast to respond. Can’t wait to use them again for my next adventures!
Total reviews rating 4.9
199 Reviews for Platinum Party Bus 2023:
Review №1
2021-12-14Had the best experience with David and our Platinum party bus. He not only put up with an obnoxious bachelorette party, but he was a total gentleman. He was on time and flexible when things changed last minute. Throughout the evening, he was patient and kind with us. The night was wonderful thanks toDavid and his professionalism.
Review №2
2022-06-12My experience with Platinum Party Bus was easy and perfect from beginning to end! I booked the 20 person bus for my bday. Dawn was a pleasure to talk to and made my decision of what size bus and the booking process easy. Ken was our driver and he was awesome!!! Reached out early and made me feel comfortable. He was fun and made the night seamless! I highly recommend Platinum and Ken!!! Will use them again!
Review №3
2022-06-21Our group had an excellent time! This is our 5th party bus with Platinum and each time the service has been phenomenal. I will continue to use them and recommend them for all special event needs. Wayne was the absolute best. He had recommendations knows the city well and just went with the flow. He definitely added to the experience! Thanks again Platinum for everything
Review №4
2022-01-10We used Platinum Party Bus for our wedding on 12/31/21! From booking to the day of they were fantastic. Communication was great. Ken was our chauffeur and he was very professional, prompt, and willing to make any adjustments we needed! The party bus itself was awesome, great Bluetooth, plenty of room for our huge wedding party, and awesome lighting! Would definitely recommend this company and Ken!
Review №5
2022-02-07I used Platinum Party Bus for my husbands surprise 60th birthday. We did a brewery tour and our driver, Ray, who couldnt have done a better job is he tried. He was extremely accommodating and flexible with destinations and timing. Ray called us the day before to talk about our plans and make arrangements to get our supplies on the bus and decorate before picking up my husband and our guests. The bus was beautiful and Ray kept track of cleaning it all up. We were able to completely relax, have fun, and celebrate. Thank you Platinum and Ray for creating the perfect scenario for a ton of fun!
Review №6
2022-04-25The service and communication with Platinum Party Bus and their staff was outstanding. I could not have been more satisfied with the company. Our guests felt safe and valued, and both drivers were available at any time, by text or call, if I had an issue. We will absolutely use them again in the future.
Review №7
2022-05-03Great experience with Platinum Party bus! Our driver, Joe, arrived early and to ensure we made it to our destination on tie. He helped us load up our coolers and we couldnt help but notice how clean and comfy it was! Joe was patient with us and very helpful and kind! Will definitely recommend!
Review №8
2022-05-11My experience with Platinum Party Bus was absolutely perfect from start to finish! Dawn was a pleasure to speak with over the phone and was very helpful while I was planning the bachelorette winery tour! Rob was a fantastic driver, very professional and kind. The ladies and I all had a fabulous time riding on the party bus, and I would definitely recommend them!
Review №9
2022-01-04Not only the best bang for our buck in terms of party buses that seat 16+ but the nicest people to work with! Our driver Rob went above and beyond for us in terms of locations, confirming inspo photo locations, and even lent us his wedding band when my now-husband forgot his for photos. I will definitely be using their services again. 10/10 recommend!
Review №10
2022-06-28Thank you to Michelle, Ken, Ed, Tom, and Dawn of Platinum Transportation! They flawlessly and happily transported out large group of wedding guests in Cleveland this weekend. Each driver was professional and friendly, and checked in with me prior to the event to clarify any questions they had. The impeccable shuttles arrived on time and our guests were thrilled! If you need reliable and professional shuttles for your next Cleveland event, I highly recommend Platinum!