Planned Parenthood - Old Brooklyn Health Center in Cleveland

Review №1

2022-04-13

Horrible. They messed up my pap smear twice, and my lab work. I had an appointment at 5:20 and they didnt take me back until 6:30, and didnt do my iud until almost 7. I almost walked out. I thought they resubmitted my lab work but they just called and told me they didnt. They wanted me to come back for a THIRD pap smear. Absolutely not. Im never going back, I rescheduled everything at the Cleveland Clinic.

Review №2

2021-12-09

There are many planned parenthoods in the area. Do not consider this location. Not only are they condescending, they just flat out dont provide care. They just refer you to someone else and waste your time. Theres a reason you can get in quickly.

Review №3

2021-04-16

I was able to seen very quickly for an emergency contraceptive. Literally the next day. The girl from the front was extremely helpful and knowledgeable. I had to reschedule but I was able to be seen the next day and leave with what I needed. The medical assistant was very nice. The Nurse Practitioner was amazing. Love love love the staff the care. Planned parenthood usually has a bad reputation but they came thru for me when no one else would so I am extremely appreciative and definitely recommend for whatever you may need!

Review №4

2021-09-22

UPDATE: still have not received prescription after my insurance, pharmacy and me were going back and forth with the office for going on over two months now. The office is not submitting the simple needed information for insurance to cover prescription. Will never return. Or recommend.

Review №5

2021-11-24

Everyone that works there was so kind and helpful. Absolutely 0 judgment when you’re answering questions. I wish every doctors office was like planned parenthood.

Review №6

2020-12-01

Went there with insurance because I couldn’t get an appointment with a nearby obgyn within 6 weeks. Charged me $200 and kept canceling my follow up appointments only after I was already in the office. Three times they made me wait, only to tell me to come back in a week. They also didn’t believe me when I said I trust my partner of 6 years and I was just there for unusually painful cramps. By the 3rd cancelled visit, I had an Obgyn appointment in Westlake. They charged me $17 and were 1000x more professional. I’m for planned parenthood but if you have insurance don’t go to planned parenthood it will cost you more and definitely don’t go to this location unless you want to waste your time.

Review №7

2021-05-10

I come here for hormonal replacement therapy and the staff is always so polite if youre trans and thinking of coming here I recommend it. I havent been misgendered or deadnamed once since coming here.

Review №8

2016-03-24

The place is great! The girls are super friendly. I do hate customers though, every time I go in there some irresponsible parent lets their kids run around, they listen to music and movies at their own volume or someone is holding a ghetto cussing and disrespectful conversation in front of those bad kids running around and loud enough for everyone else to hear. They should monitor the waiting area more often rather than completely hiding behind their doors.

Review №9

2016-09-29

Everyone was extremely nice! I didnt have a long wait. I was able to make an appointment and be seen the same day. I would definitely recommend this location.

Review №10

2017-06-26

Everyone was very kind and helpful. I was pretty nervous but they made the process easy. Id definitely recommend this place for anyone.