Kerbside pickup
Yes
Pizza Hut in Newark
Categories
Location on the map
Newark, Licking County, Ohio, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
No
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Phone: +1 740-344-3434
Site: https://locations.pizzahut.com/o...
Site: https://locations.pizzahut.com/o...
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Pizza Hut in other cities:
Comments (199)
Tried to order ,hung up on 3times, went on line and ordered,go to pick it up and wasnt even in the oven on our schedule pu time, now waiting 1/2 hour past and still no Pizza. Very poor customer service, wont be in business much longer
First off I was picking up my pizza, 9:50pm and they already had the doors locked No one in sight. I repeatedly knocked and No One answered. I sat in the parking lot and for about the next 10 minutes and repeatedly called them to let them know I was there but No One answered the phone. Finally another car pulled in and parked near the building, thinking it was maybe a delivery, eventually he went in and a women came out said it would be awhile because they were behind because of a drink employee earlier. Then when I finally did get my pizza it was made wrong. Wrong crust and cold. Horrible experience.
Food was great this time, and the driver remembered to bring the 2 l as well as all the side cups of ranch. I will be ordering from them again
Nothing really - was my first time at this pizza hut - and my first time at pizza hut in 7 years. so... i am not going to strongly agree right off the bat, first time out. It could have been a fluke. Let me visit a few time and see how it goes. Then i can really recommend or not. My order was great and service was great.
Everything tasted like oregano. Hated it took one bite of each item. Threw it away. Slow down on the oregano. Nasty
I arrived to pick up my pizza. Waited after confirming I was there. No one came out, so went inside only to be told it would be another half hour because they havent started my order. I left to come back in a half hour. In my way back to pick up my pizza, a half hour later was given a call that they were looking for me in the parking lot and could not locate my car.
I ordered two things of wings. Both were supposed to have medium sauce but one had parmesan garlic and the other was barbecue. When my husband called the store to let them know this happened and that we order from there frequently, the staff was very kind and took care of the problem.
Getting my order correct and delivering it all when it is warm. Two nights in a row part of my order was forgotten. And then I had cold food by the time it was dropped back off. Called and complained and nothing was done. Unacceptable
The pizza took 113 min to get here which I was ok with but we got the wrong pizza. I ordered a pepperoni and a Supreme. We got a pepperoni and a half cheese/half pepp.
Service lacking here. Ordered online for curbside pickup and waited half an hour after I arrived and still had to go inside to get my order. Really like how they have a sign on the door that says No Mask No Service. But everyone I seen go in, didnt wear a mask. The employee that gave my order had their mask hanging by one ear, not even covering their face. Pointless if the employee(s) arent going to wear their masks the proper way.
This is usually where I come when I order Pizza Hut . I had never had a issue but the other day, I ordered a veggie supreme & the cheese had a weird after taste like it wasn’t fresh. I called to speak to the manager to advise my issue. She tried to rush me off the phone & argue with me about her cheese comes in fresh every 2 days . I don’t have the time to call to make up falsehoods . She asked me rudely “ do you want me to make a report?” I said sure , she rudely explained it would go to the district manager. I asked if I needed to bring the uneaten pizza back as I felt she didn’t believe me . She declined . I asked for a credit she said she would put it in the system . She was so nasty & rude I will never order there again
The delivery person left the pizzas in the foyer without ringing my apartment doorbell. by the time I decided to go downstairs and check to see if the pizzas were left,,. I was furious to them there on the floor for anyone to pick up,,, and the pizzas were stone cold.
Always a great place to order from. All of the staff is very friendly
The best pizza and wings ever. The staff is nice and very helpful. This is my usual go to pizza place. Pizza hut is my favorite pizza. I love the crust. So airy and delicious. I swear the make the perfect combination for everything they use. I would def recommend this location too.
Last night they cancelled my order....i am diabetic...that was my supper....no call...nothing.....so yall took my 200 points and cancelled my order.....really....you all owe me!!!
Placed an order online for delivery & afterwards I realized how long the wait was going to be, which wasnt good due to having kids that needed to get to bed for school. So I called to see if I could switch my order from delivery to pickup & from then on had the BEST service I have EVER had from Pizza Hut! Kristen, the one who answered the phone & handled the fixing of my order (a mistake on my part) was absolutely AMAZING. I will start ordering from here more often just because of her. She was understanding, very friendly & patient with me (even with screaming children in the background on my end) & made sure my order was correct & made to my liking before I walked out the door!! I have had issues with this location in the past so I am glad to see they have a great employee who goes above & beyond working there now!
I ordered 3 large pizzas at 11.00 each. ALL 3 WERE NOT COOKED THROUGHOUT. Dough was not cooked. VERY DISAPPOINTED. When I called to speak with someone at the place I picked up from they were NOT helpful. Rude.
Even when the crew had 200+ orders for NYE they still kept a great pace and friendly face! Plus the food was so good!
If I got my order!!! Missing wings for my kids party got the honey BQ in the pizza boxes but No wings!!!
The cinnamon and cheesesticks are nothing like they used to be. The cinnamon sticks rarely have any good coating on them. The cheesesticks used to be a lot better and were a real order all by themselves. Also, the pizza hut app got my order wrong, but not showing the correct toppings. I knew the order would be an issue because it would not show up correctly on the picture portion of the app, but the written description was right. Still the order came out wrong.
Order for delivery and 3 hours later went to store to see what was taking so long and was ready for delivery 3 hours and no one delivered it. Had to wait another hour to be made again toppings were burned. Called and was on hold an hour.
The order was not ready at the time stated when I went to pick it up and I was told to come back 30 minutes later with a hungry 4 yr old in the car. We cancelled the order and got him something else.
Been my number 1 pizza hut for 15+ years... oh and bring back teriyaki wings.
My pizza was cold and the stuff crust was a thin crust pizza and felt like cardboard trying to eat it!!!
My pizzas were ready earlier than expected and were made exactly as requested. An employee also brought my order to my car and was very polite and professional.
We both were very satisfied with taste and quality. Delivery out to the vehicle was also a nice touch. Thank you
Pizza was excellent!! Order was ready in a timely manner.
I have never been treated so bad such poor management food was terrible very very unhappy with this restaurant and very unhappy that pizza hut as a company has not once tried to fix the issue
The pizza was outstanding! It reminded me of Pizza Hut pizza from my youth many years ago. Everything about the experience was perfect. Thank you for your providing us with an outstanding experience!
I ordered 115.00 order at 4:30 for a 6:30 pick up. Showed up at 6:45 the line to the road so I called at 7:00 and was told my order wasnt even started. I had people at my house that had to leave at 9:00 so I had to cancel my order and try to find something quick for dinner.
This one is closed Mark it as closed ! Yall cant even come as far as dry creek rd. Just annoying and sad
Wanted to try Pizza Hut again for the first time in about 15 years to see if their crust still tasted like cardboard. Google says they are open until midnight but when I called a recording came on saying they were closed. Come on Pizza Hut why is your recording saying you are closed at 7:00 on a Saturday!? Was actually kind of excited to see if anything has changed, but Papa John’s will get my money tonight instead.
My pizza was completely wrong and took a long time to be delivered. It was not even hot when we received it.
The pizza was not cooked through and was disgusting. I asked for no contact delivery the man knocked on my door and made me get pizza out of carrier beyond extremely disappointed
Awesome Pizza and Great Service! They were super quick and had Tasty Hot Pizza within the Quoted time frame. I would highly recommend this place for carryout!
The bread stix had very little flavor to them. The pizza seemed slightly soggy but the garlic crust was delicious 😋
Pizza was ordered online at 5:15 for pickup at 7:00. When I went at 7 I was told try back in 30-45 min and it might be ready!
I ordered a 12pc bone in wing, an 8pc bone out wing, a large pizza, and brownie. I only recieved 8 bone in wings not 12, 33% missing but charged for 12. In my opinion, 14.99 for 8 wing pieces (equaling 4 whole wings) is outrageous. I called the store (after searching for the phone number since it is not on the receipt) and was put on hold for a supervisor. After 15 minutes, my food was getting cold so I hung up. There is no way this tiny take out and delivery only store is so busy a supervisor can not address a customers concern. Obviously I was being ignored by the supervisor, or was just placed on hold by the employee without any notification to the supervisor as to avoid perhaps a reprimand for messing up the order. Either way, this store is very inconsistent with order accuracy and food quality. Since I dont have anywhere near the same problems with other Pizza Huts, I will go out on a limb and say the management and personnel at this location is lacking in professionalism. Also DONT blame Covid-19 for this stuff, Im sick of Covid-19 being the go to excuse for poor service and poor quality. Own up to errors and take a customers complaint like an adult.
The pizza was hot, delicious and made perfectly to my order. I was extremely satisfied
Everything was hot and fresh food. Made to order and perfect
Employee was more interested in her conversation with the other employee than taking my order. And the breadsticks were old and hard
I love pizza hut, but not the price.
Just called to get pizza delivered... they answered and said they werent taking orders. No explanation. When I tried to ask about it they just hung up
I used to order here all the time and they have messed up many times - in which I would call and complain. The last time I called there, the kid had no idea what he was talking about and the staff in the back was so loud (laughing) I had to keep asking what he was saying. I wrote customer service and they had the manager or whatever email me, saying hes sorry for the misunderstanding. Im sorry? What misunderstanding? I guess employees will follow in the footsteps of their management, which is clearly poor.
Food is always amazing and arrives fast and hot
Make sure sauces are included in order as well as bread sticks not over cooked.
The pan pizza crust wasnt crispy on the bottom like its always been so getting the crust right would be nice!
For the Detroit pizza advertisement shows alot more sauce across the pizza than what you receive when you take your pizza home. Hardly any sauce on mine.
It seems to me that the taste of your pizza has changed in some way in the past few months so if you changed something change it back
We ordered from the Doubletree in Newark Ohio. Pizza hut wanted our address. The hotel room doesnt have an address in the room. And the girl waiting on us was unable to look up the address or just deliver to the Doubletree in her own home town. After my wife tried to order, I decided I would try to order. The person taking our order still couldnt just deliver to the DoubleTree. They needed an address. I told them its in your own hometown and your very close to the DoubleTree, but she still wouldnt take our order because we didnt have an address. I asked her if she had a computer. She said yes but wasnt able to use the computer to look up the address. I asked her if they delivered Pizza hut to DoubleTree before. She said yes. But she still needed an address. We decided not to order from Pizza hut. This Pizza hut needs to retrain and rethink how theyre doing things.
I use this location for most orders. The food tastes good 95% of the time. We do order extra sauce every time as I feel the pizzas usually are sparse. If the pizza is not right, they will fix it. Staff is always friendly.
They messed up my order by not cooking one if my items, but they fixed it immediately and gave me future store credit for the inconvenience. The cashier was friendly and the manager was very nice about the issue. It is nice to have your stuff fixed without feeling like they are put out by having to deal with you. It is still a much better store than the one on 79 even though there is no inside seating due to the friendlier staff that at least seem to care if your order is done right. I usually dont have any problems at this location.
The guy at the counter by name of Anthony provided the worst customer service Ive encountered. I came to the counter and he asked for my name. I told him I need to make an order of personal pants pizza. He rolled his eyes like he was bothered. I asked him if the order is 50% off and if I can have points on it. He was frustrated and went to get the manager. The manager said they do not give out points for the order. I told her that other location gave me points. It took forever to wait for the order. I came up to the counter and asked if the pizza was ready. Anthony grabbed the pizza out of the warm box. I told him he should have called out to me when the pizza was ready. I sat on the bench the entire time and he neglected to tell me. He made an excuse. Yeah right. The receipt he gave looked likevit has been stepped on. Worst place bad customer service. Never got to this place again!!!
Ordered 1 stuffed crust and wings tonight for some friends being over. Food was over 30 minutes passed then delivery time given when ordered from the website. Called in and spoke with someone who said the driver was just leaving on the way to us. When asked if there was any money off or something that could compensate the super late time, we couldnt be given a straight answer we asked to speak to a manager. The manager answered introducing himself as the manager and not giving his name. He was very short and didnt give any answers as to why it was almost 2 hours after we ordered and then driver had just left after we finally called in. The reason given was my phone # was entered wrong and even though he remembered delivering to us before and the food was paid for they werent sure what to do to verify the order, meanwhile I had received an email confirming the order and giving me the delivery time, granted my phone saves my info to enter on sites and added a 1 to the area code and entering my number incorrectly so I understand that problem. 20 minutes later when the food shows up, now almost an hour late. The driver was rude, assuming he knew the conversation that was had with the manager. Due to the fact the food was so late and the lack of customer service we had we did not tip. A few hours later we came out the throw trash away and noticed papers in our driveway. The driver crumbled the receipt and threw the papers and other trash in the driveway as he left. If there was a lower rating I could give I would. Not ordering again for worry that our food would be messed with since they obviously remember who they deliver to. Will be using other Pizza huts from now on.
I ordered pizza pizza and w different kinds of wings and I did the get the wings I had to call and tell them they forgot them
There is no way it cost $30 for a large pizza and bread sticks. (Small quoteorder Wasi dmight add) a different price over the phone.was $20 and some odd cense. Of course there is no way to contact you when the pizza was delivered at 12:13am. Nice to know we were ripped off. Pizza didnt even have extra cheese on it. Thieves!!!
I ordered two pizzas with different toppings and they both came the same.
It took over two hours and i did not receive my bread sticks or my cheese shaker
RUDE!! I made a $25 order and they forgot my 2 liter and refused to bring it back out till the next day. Thats cool it was late, but then they had an attitude with me like it was my fault! I wont order from them again.
I scheduled for delivery close to 6:15 pm due to not getting home until 6. My pizza was delivered at 5:30 pm. Pizza was slightly cold when I did get home half hour later
Company hires delivery drivers on at $10/hr but only pay them $6/hrr. Proof in pay stubs and the reason why they have such a high turnover rate. Also confirmed by former employees that they only put on normal amount of toppings when you order extra.
The flavors are excellent! Everything tastes really good and is what I expect when I order pizza.
Pizza was hot and fresh when it arrived. It was done perfectly and tasted great.
Im a little over 17 weeks pregnant and really wanted wings and ended up ordering wings and pizza, we didnt get our wings first but they ended up making new and delivering them and I ate 2 and ended up getting sick 30 min later amd now have a gi stomach virus bc of their food.(Ive had the virus for 2 days now)
First my order went as normal I went online I picked my items and I went to pick them up and pay. I handed the cashier my money and was going to receive $1. 78. What happened next made me laugh the cashier pulled out $1 and counted one then he pulled out $0. 25 and counted 25 pulled out another $0. 25 and said 50 pulled out $0. 10 and said 60 pulled out another $0. 10 and said 70 pulled out $0. 05 and said 75 then he pulled out 3 pennies and said $1. 78, I chuckled, it wasnt really that big of a deal I marked it up to just a long day. Then they allowed me to walk out without my soda so I had to go back and a different cashier greeted me. I told her I paid for my food and a two liter but did not receive my two liter. I told her what kind I ordered and she said that they didnt carry it. I said that it was fine and asked if I could have a different kind, which she asked me how I was going to pay for it. I asked her if she really wanted me to pay for my drink yet again. the dumbfounded stare I received after that question was the same in the previous cashiers eyes when I chuckled. So after saying I wasnt going to pay for my drink again she told me straight-faced that she had no idea how to help me. After I quick talk with the manager it was agreed upon that I would take a different soda of equal price and be on my way. if youre having a bad day go here you were guaranteed to be given a rich and fulfilling laugh at somebody that probably should stay away from drugs and stay in school.
They usually do i wonderful job!!!We ordered pasta which was barely even warm with cheese sticks,ended up getting a personal cheese pizza instead.We got mt dew instead of the pepsi i ordered..i didnt get my sauce either!! At least my mans wings were right and my personal pizza.thanks
What can I say at your standard Pizza Hut with only exception being....but when I order over the phone they try to charge me $30 for a $10 pizza and when I tell them about the coupon they say oh yeah its like that all the time overcharge you unless you know about a special.so make sure you know if theres a coupon before you call them because they will not tell you
The pizzas were ready when they were expected- I picked them up hot and ready to go!
I bought two cheese pizzas and both of them was not cooked all the way and it was doughy there was just sauce on the pizzas there wasnt any cheese the crust wasnt cooked all the way it was super doughy. And then I never got my $23 back I been contacting the company and they havent gotten back to me Im very disappointed
The food arrived quickly and was prepared perfectly. The food definitely hit the target of what I was craving to eat!!
Nothing, I was inpatient for receiving pizza. I sure you was busy
The pizza doe was super soft and squishy not like any pizza hut I had before.
Always quick delivery, good food. Tried the Detroit style pizza, very tasty
Always prompt with both delivery and carryout orders. I was most grateful today however for an employee who helped my daughter carry food out while I was nursing my baby. Above and beyond, thank you.
Pizza was made right, everything cooked properly, timely.
This location is always awesome, thank you for the hard work.
Bad location. Used to order weekly from the Hebron Road location, it is unavailable at the moment, so decide to order pick up from here. Ordered curbside 25-35 minutes wait. Arrived at location Approximately 25 minutes after ordering. Put on hold never gotten back to.. waited..called again..told a few more minutes..waited another 20 minutes..called put on hold never gotten back to. Called again..hung up on instantly. Waited 5 more minutes..called..hung up on again. Total of 45 minutes in the parking lot..all while watching the teenage boys they fill the place with stand there, beside the phone talking and laughing, after putting customers on hold. Decided to go inside even though I ordered curbside.. my pizza was cold it had been sitting in there waiting for so long.. because these punk kids refuse to do there job. Not happy.. wont ever order from this location again.
The wings are always iffy. Sometimes they are good, Sometimes very soggy and gross. It varies. Consistency would be great.
Keep up the good work girls.
Pizza was very good today
Seriously just had the worst pizza.. no sauce and we paid extra for the cheesy bites crust and there was almost no cheese in it.. we called back and the manager told us she would make a new one and we could pick it up in 15 mins. Upon getting there to pick it up the manager had a very bad attitude and insisted that we were lying... very poor customer service. Really dissappointed
One extra star is because I like Pizza Hut in general. The actual store gets one star for raising prices crazy high. So delivery is now $3.45 and extra cheese is $1.65. Have you bumped your head? That alone is well over $5.00 (not sure what else you raised prices on) $5 in fees is AN ENTIRE meal. And do not tell me gas prices theyre the lowest in 20 years. I havent seen gas prices like this since I was in my early 20s (yes Im old) I would NEVER pay those extra fees not in a million years. Yall have lost my business
Ordered curbside and let them know I was there. 20 minutes later still no food. Called back and they forgot about me and brought out cold food. All they did was say sorry. Never again.
Its very evident that they dont know how to cut breadsticks and youre better off not ordering any extra items because they will conveniently forget to give it to you. Lastly, theyre delivery service is the worlds worst for taking forever to get your order to you.
By the time my food got to me my breadsticks and Alfredo were cold and the breadsticks weren’t even cut
Great little doughy lol
Manager named kathy provided very terrible service and was very rude. Aswell as I was told 15 min pickup but when I showed up on time it wasnt ready and I waited an extra 20 mins and was on lunch break and got back late. Kathy the manager had been yelling at the employees and belittling them in the kitchen. Food was great but because of those actions I will not be returning.
Was delivered quick and hot. Love the new sweet chili sauce!
Got delivery to a job site these guys are outstanding. Good service fast and pizza was great
The food was hot, order was correct as a usual and fast. Thanks!
Not forget the 2 liter of pop..kids was not happy having water with pizza since driver forgot it
Got my order wrong and had to call the store 3 times asking were my order was
Apparently ingredients have been changed, bad service, bad taste, and took longer than reported to receive.
We ordered two large pizzas there tonight. Not happy, there was barely any sauce on either pizza. This has happened two other times as well, we are done with this location.
The pizza was really over cooked, the crust was dry and hard, cheese was burnt; very little toppings
Small but good food fast service maybe a pinball machine or a bouncy ball spot w complimentary fountain drinks
Cheese sticks were frozen in the middle and burnt on the outside.
Wow! Been years since we have eaten at a Pizza But, very surprised! Ordered the carry out pizza special and BBQ boneless wings, very good! Good customer service and quick!
Very good food and very good delivery driver
The pizza was wrong, Kathy came out and took the pizza that was wrong and said theres sauce on this. But it was wrong, she made another and it was wrong to.
The food is typically well made and arrives before estimated time.
Im sick of spending money here my food is always cold and I always spend way to much for bs pizza thanks again PIZZAHUT. You only had one job
Not very happy with this location. All I ordered was wings and breadsticks. You would think with this location being know for wings they would make sure a person would get their wings. But no, no wings! Breadsticks were cold as well. Very disappointed!
I ordered pizza on 7/30/21 and the pizza was raw it has been like that my last couple of orders
I order online all the time and they have only messed up my order 1 time which they made an extra trip back. And food was hot. Honestly.
I love pizza hut.. I order everyday and will continue to be a great customer thanks newark ohio pizza hut.
The sauce was a little too sweet. Maybe simmer with the spices in it for a bit longer and a wee bit less sugar?
When my pizza arrived it was smushed to one side
It was fast, hot and wonderful. What else needs to be said?
Best pizza Ive had in months in Newark. Great and quick service and WOW was it good. Kudos to the young lady working in the shop.
WAITED 30 min After the stated pickup time for my order , if your swamped stop giving ot the real wait time!!!!
We got jipped. We ordered a cookie and a pizza. The cookie box was empty. We got charged any way. 😤 Very disappointing. The guy we called also put us on hold after we said we had a complaint.
Was pretty good pizza. Thanks again Paul & Colleen Knofel & aunt Susie.Enjoy your time in the Carolinas. Tell Blake & his family that i said hello.Love you.-blh
Took to long for my order to arrive and they got my order wrong!
This pizza was saturated with grease and was not of the same quality I associate with the Pizza Hut brand.
Pizza was hot, delicious and ready early!
Timely delivery, excellent quality, good communication with store after an ordering error with the app.
Theyve never screwed up my order and they always have the food done on time. My one complaint is its hard to get to during rush hour traffic.
Called to place an order. The person who answered asked for my address and even though I live around 6 minutes from the store they refused to deliver to my address. The manager was extremely rude and refused to even discuss.
They always take forever, they only have one good delivery driver, as long as its Jim youre good if not your order is going to be messed up or youll be changed wrong.
Food was good and the wait time wasnt bad
I went away from pizza hut becouse there pizza got dry without sauce and litterally turned into a brick if you had leftovers. I came back and for a brief moment it had sauce again and was great but that was a brief moment. Im done i dont care if there 2 bucks. Bye bye pizza hut...
The food was freshly warm and done in a timely manner
They keep forgetting my sauces and my food was cold this last time.Update: They still have not contacted me.
Great service, great food !
They got everything correct & I love the taste the food was excellent.
It was nice in hot when i got there guy at register was polite got me plates very good
Ordered an 30 mins ahead online received confirmation would be ready in 15-25 mins it wasnt only one person aka manger was not willing to help resolve the issue Was on Monday Octoner 23rd 2017 West Main. Never had issues before.
The order was done when promised with everything being hot and fresh.
Back room is filthy. Im amazed a health inspector hasnt shut this place down. You can walk in and see the cob webs And grease all over the walls and ceiling.
Foods pretty good, but you need a mask and if you dont have one you have to wait at least 10 minutes in the lot. Pretty dumb but overall worth it.
Terrible service. Called twice someone picked up but did not answer. I heard talking in the background. I called back a third time only to be put on hold. I finally hung up and called another Pizza Hut. Do Not Recommend this Pizza Hut.
Family was satisfied with the food!
App easy to use. Delivery was prompt. Quality of food.
Worst pizza I ever had, there will not be a next time.
Use better ingredients. bring back pizza hut of old.
Good pizza and competent staff at this take away only Pizza Hut. Order was ready on time and served by friendly people.
Great pizza friendly crew and it was ready and hot when I got there.
Best pizza ever!
Called before they closed by at least 20 minutes. They answered and left the phone hanging having employee chatter be heard telling them to not take any orders and to not answer the phone. Instead of hanging up or saying they were done for the night they just left the phone on the line without so much as a hello. Leaving me to listen to their dumb words.
Very fresh and great tasting pizza and wings!!
The pizza came a little earlier than I ordered it for.
I must have jinxed myself by saying pizza hut has good pizza. I dont what they were doing when making my pizza. Clearly it looks like they didnt even wanna make it
I havent had pizza hut in years and it was delicious.
Food was great and great service
Worst Pizza Hut ever. The customer service (on the phone and in person) is horrible. Dont waste your time, the food isnt great.
Called and ordered my pizza and picked it up exactly at 15 minutes it was ready. Very nice staff inside
Detroit style taste like childhood nostalgia. Gave me a weird sensation to read 10 books.
Ready super fast and its excellent tasting pizza 🍕
Get some employees with a little more motivation and people skills
Great food an always have sales I can afford. They have a $5 menu but you have to buy two to get it for $5 great deal.
This Pizza Hut store consistently delivers a quality Pizza.
Ordered food last night got the pasta and have been sick since eating it. Terrible experience for my first time eating here.
Really good pizza but the brownies are very very very good
My order was perfect and delicious.
Did the. T mobile Tuesday pizza was good cinnabons were delicious. Pizza was ready on time.
This is the best Pizza Hut in Newark in my opinion. They serve the food quickly, and it tastes as expected.
No sauce with pizza called about it told it would be sent waited 30 minutes I live 3 minutes away called in manager did nothing to compensate me for time or cold pizza stating I wasnt charged for sauce and they were out wont be ordering again poor customer service was a weekly patron no more
The pizza was fresh and hot when delivered.
Very good food but slow service
Pizza was not cooked on the bottom and very greasy
Our pizza was delivered cold
Great food but at this location there is no seating pick up or delivery only.
I ordered online and 5 min after my order is placed they call saying they have no dough and it will be 45 min for dough plus more for my food then my dad ask if it was taken off my card they said 3-5 days to get it back and they played dumb an so we called Corp and they played dumb food is good but they need to get it together
Love there food
Dont bother ordering here, they are always late and when you call to see why they will pick up the phone and hear the and whatever is in the back round and just hangup.
Delivery is usually on time foods good
Great friendly customer service. Orders ready fast and food always tastes fresh.
Typical Pizza Hut pizza; greasey and salty. The service I received for takeout was very good.
Pizza was great and pickup time was on point
The meat lovers pizza is the best pizza I have ever eaten from there
Good pan pizza but inconsistent quality.
For the first time ever, pizza hut got my hubbies pizza right
Pizza Hut has always been the best for me
My pizza was ice cold
Love this place!! Ordered pizza and wings and it was AMAZING,
Was pretty good not as good as the other location that recently closed in Newark area!
Great place for the family or with your girl friend
Friendly employees and delicious food
Hot and fresh . Also Kathy the manager is very friendly. Thank you for the great service
Our breadsticks were over done.
Perfect and received before time frame
Great wings, good pizza, friendly staff
VERY QUICKLY DELIVERED & DRIVER WAS VERY NICE
Pay attention to instructions.
No contact delivery, great customer service, and speedy delivery.
Very bad service
Fast great service. Its food I guess.
Not good. Very stingy on toppings. Wings over cooked, very tough.
Total reviews rating 3.7
199 Reviews for Pizza Hut 2023:
Review №1
2022-03-15Best pizza in town that delivers. Consistent pizza & never had any issues that the manager hasn’t fixed. Prices are steady (better than paying $20 for 1 pizza like other places that don’t taste as good). If I wanted gourmet pizza, I’d get off my butt and go get it myself lol so this Pizza Hut is my go to 😎
Review №2
2022-06-23Ive always had good experience with the App and this local store. Wonderful friendly service, great quality food, and fast delivery. My delivery guy was wonderful tonight. I wish I had gotten his name and been able to tip better. He upgraded my 2 20oz Dr Peppers to a 2Ltr because they only had 1 20oz. Thank you again sweetie. 💗
Review №3
2022-05-17They did excellent on delivery time, but they smashed the pizza and burnt the breadsticks. I dont like my breadsticks too be a dark coffee color. The driver crammed the entire order into 1 bag, including the cold drinks. Everything but the drinks were smashed. Putting cold drinks on top of bread and pizza to the point it folded the pizza box.. but I did actually get everything I ordered, so 2 stars and they both go to the inside.
Review №4
2022-03-20Some lady ancered the phone and was very rude. She told me to order on line and put some app on my phone to do it. So inconvrnt and she should of been nice about it. Never buying pizza hut again. Pappa Johns is better and they are nice to people.
Review №5
2022-06-15Today, my order was very well made, the crust had the perfect combination of crispy and chewy. My family was well pleased.
Review №6
2022-05-22This location is pretty legit they do good work...I would suggest placing your order a few minutes sooner than what you were originally thinking just because they are normally pretty busy
Review №7
2022-01-07It took 2 hours from the initial order to get our pizza. After the pizza failed to arrive by the estimated time in the tracker, we had to call the local site only to find out that the subbed out our delivery to door dash? We received no updates in the tracker, no emails or notifications to tell us they pizza would be late. Upon receipt 2 hours after order we had to reheat the pizza ourselves to consume a hot pizza. Really disappointing!
Review №8
2022-01-22The order was cancelled because I guess they closed at 9 and were out if dough. The girl called and was nice. She said my money would be refunded.
Review №9
2022-04-02The toppings on the thin crust were extremely burnt. The stuffed crust was okay. The wings were good.
Review №10
2021-10-29Ordered 2 Detroit style pizzas for pick up. Waited 25 minutes to go get it and as I was walking in the door my cell phone rang and it was them to tell me they all they had was thin crust available, no Detroit, no pan, no hand tossed...The staff and manager were friendly and did quickly apologize and she told them to credit our account and make me up the thin crust versions of the pizzas we ordered.Those were enough to feed us for the night but I have concerns about whether we got credited for a future order or if my credit card was still charged.If I ended up still paying full price while having to wait the extra time for a product I didnt even order without being comped I am not going to be happy.If it turns out that I was comped then thats fair and I will return to update my review.