Wheelchair-accessible car park
Yes
Pipers Service Center in Lancaster
Categories
Location on the map
Lancaster, Fairfield County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 740-687-0011
Site: http://www.pipersservicecenter.com/
Site: http://www.pipersservicecenter.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Comments (115)
Nice front guy but problems with service. Paid for oil change along with brakes and differential gasket and it was discovered when oil was checked at home the oil had not been changed. Had to spend more time on another day waiting for it to be done. Rag left in engine. Fire hazard. Anti lock light coming on after brake change and thumping in front right side.. gotta go back.. If it were my company Id have offered a free wiper change or something for the inconveniences. Time is money, as they know and charge. Then that would have gained a few more stars by making an effort to right the wrong and apologize for the shortcomings and inconvenience.
Everyone is so, so friendly. Answered my questions. I love Pipers. They are good at what they do. Friendly staff. I highly respect Pipers. I definitely trust them. I highly recommend them
The team at Pipers always takes great care of me and my vehicles!
Excellent service. Got an alignment . Pipers got the job done quickly and efficiently. They noted some minor issues with the suspension of the car and recommended monitoring the issues rather than costly repairs.
They do great work every time for affordable prices
Damn good place to get your car/truck worked on. I finally found me a garage that doesnt charge an arm and a leg to do the work... Good job, Guys!!!
Bob has a great team. Straight to the point, no up selling, and just plain honest about what needs fixed. From my domestic truck to my German sports car, they handle it all and at a reasonable price. I dont even live nearby, but will drive the 40 minutes to take my vehicles to Piper. Thanks for the great service!
Great fast dependable work. Honest I went to get an alignment on my 4x4 after getting a new front-end put on. And they noticed I had a defective lower ball joint I just replaced. Instead of cheating me and doing it anyway. They called me and told me they couldnt do it because of the ball joint. I put a new one on and took it back the next week and they got me right in and aligned it. Very professional they will get the rest of my business and I recommend anybody else take their stuff there
This garage is absolutely amazing! They jumped through hoops with a Terrible insurance group for warranty issues. Pipers is definitely my first choice of garage service from this point on. Brian was absolutely wonderful to deal with and went over the top to help with my transmission. Thank you Pipers for being Wonderful!!
All I can say about Pipers is place wonderful caring people they make you feel welcome they are helpful even going out of their way to getyour vehicle run all the employeesare nice, helpful by answer your questions and even making shore your vehicle stay clean wow in the shopTo all the employees at PipersYou guys are all awesome way to go
These people are the best that I have ever had work on any of my vehicles . They will definitely be getting ALL of my future business, for all 5 of our vehicles !
Great service and an excellent staff! From routine oil changes to higher level mechanical/electrical issues, I have always been satisfied with their honesty and reasonable prices.
Just did business for the first time with Pipers, & I have to say I am quite pleased! Got my car in the same day, fast service, great customer service, & reasonably priced. Only complaint is after I got my car back from being fixed, it has a weird smell like my windows were left down while it rained and now it smells. Im not sure what happened, but definitely has a stench now. Overall though, great service!!
I went in to get my rotors and rack a pinion checked out. when i went to pick up my vehicle the report stated to stop the grinding replace brakes and rotor.....ok anything about my steering being loose? with the report stating i need to replace my brakes and rotor, i still dont WHICH rotor is bad. to be honest it was a waste of 20$ and the time i spent dropping it off and picking it up the next day for them to say yup new brakes and rotor.
Took our quite old 2005 to Piper’s for a fuel leak. They diagnosed the problem and had a solution. Unfortunately the cost was prohibitive due to the vehicles age. THEY DID NOT CHARGE ME for any diagnostic work! That is very appreciative and I WILL be back!
I have used Pipers several times for all different types of repairs, ranging from small to large, and every time I have found the repairs to be quickly and expertly performed at a price that is more than fair. Every time, they were also able to get me in very quickly.Troy and Brian have always taken the time to break down the estimate for me so I know what I am getting for my money. One time they came in below the estimate, and Troy passed the savings on to me. An honest repair shop is hard to find! Troy and his team have my trust, and I will use only them to work on my vehicles.
Quality service with a smile, from a family business. What more could you ask?
They fixed the problem on my Durango and got me back on the road sooner than expected. Friendly, professional service. Glad they were recommended to me.
On 2-3-21, I was supposed to pick up my car after it being worked on for two days. I showed up at 4:43 to pick it up only to discover they’re closed (Their hours are apparently 8-5). I knocked on the door, I called them twice, and waited outside for 10 minutes. I had to walk home(1.5 hours away) in below freezing temperatures because they closed early without warning. When I picked it up the day after, the guy at the desk gave me attitude because I didn’t thank him when he gave me my receipt. Absolutely terrible customer service all round. Never getting my business again. I was a customer who was going there for close to a year.
Took my vehicle in (after being sent away from another well credited shop because they didnt have the right tools) for a rear wheel barring. Rob did an excellent job! He went above and beyond!! Very curtious, nice, respectful, and gentlemen like service from everyone I came in contact with there! Highly recommended and I will def be back!
Everyone was very polite..I found more about my car then I did anywhere else ...so I would recommend them..want to say thank you Everyone and they explained what was wrong and they actually showed me..thank you all and God Bless all of you
I had a water pump go out in my Honda Accord. Pipers was a bit more expensive but i had heard from friends that they had done good for them. They were quick and changed all my fluids and brakes. However within a few minutes of driving i noticed the air conditioning no longer worked. So I took it back. They found nothing. I took it home and inspected the engine myself. Once i opened the radiator I found they did not burp the system at all...I was able to add about 2 more quartz once the system was done getting all the air out they left. The air still doesnt work as well as before i took it to them. But it does now work. Also in my finding once my oil needed changed i found that the plug to the oil pan was tightened to much. So I reluctantly had to take it back to them to have them replace it since no one else wanted to touch it in case it was stripped. But there is one positive. The owner is a great guy and I enjoy him being around. But that does not make up for his employees lack of caring.
My fuel tank strap had rusted out on my truck, letting one end of the tank hanging and so I was stranded. We tried to get it in to another shop down the road, but they were so backed up they couldnt get it in for a week. We called Pipers and told them the situation. Within 24hrs, they had it towed, repaired and ready for pick-up. Pipers went above and beyond and we cant be thankful enough. Weve taken our trucks in before and weve had wonderful service all around.Its hard to find reliable business like Pipers and we will return for any service we may need in the future!
Absolutely top mark service, wonderful staff.
Weve had our cars serviced there and my in laws have done so for many years. This is a good trustworthy place to have your car repaired.
Excellent service, love these guys! Thanks for taking the extra time and checking my leaky tire for me!! I appreciate all you do, Pipers
Great trust worthy people! I know my vehicles will always be fixed, maintained and best of all, they wont break the bank
The guys are great, honest, and fair priced. Their maintenance bays are extremely clean. I am working of town and had some serious mechanical issues. I dropped off on Thursday at 4 pm and they got it done Friday night. They stayed late and got it fixed even though they close at five on a Friday so that I could have it for work on Saturday morning.
I was vacationing from New York when my car had a vacuum hose split. I had to get back home that same day so I can make it back to work the next day. I told them the situation and they took me in right away! I am for ever grateful that they took care of my car and I was able to make it back home to New York on time. Now I know where to go when Im vacationing in Ohio.
I have dealt with Pipers for years. They have always seemed to find and fix whatever problem I am having and on several occasions have patched tires for an extremely reasonable rate. The staff is courteous and friendly. I have seen folks take their cars to dealers or other mechanics and pay three to four times as much for a similar repair.
Called on Saturday made an appointment just for a estimate for Monday at 11 .Got here at 10:57 AM they took my car back at 11:07. Came and got me so that I can look under my own car and see what the problem was.Then told me they could fix it the same day and was in and out in less than an hour and a half great customer service and the price was a lot less than I expected thanks a lot pipers.
Unprofessional.Edit: My name wouldnt be in your database because I wouldnt ever do business here, with how I was treated by the owner, when inquiring for services, as well as when he brought a mutual customers car to the car lot I ran, representing Pipers and said customer.I am 100% positive this is the correct business I am leaving a review for.
These are nice guys, bad thing is theyre nice to a fault. I took my car there to get worked on, long story short is they saw my car 4 times, each time I took it in it I kept telling them that I was having issues with it jerking. Each time I took it in they found other issues that needed fix. $2000 and 4 visits later I still have the jerking issue with it, also think the water pump is going which they also suppose to replace but never did. I feel like they were not comfortable working on my car. And honestly wish they said that in the beginning. Theyre nice people, they just need to tell people upfront about what they can and cannot work on. If your car has a computer controlling the engine I suggest you take it elsewhere.
Ive been given a continuous run around with a large corporation and Pipers has been very patient and fair with me while we try to solve the issue. Will recommend to anyone who needs service.
Great, affordable service!
Very friendly, I just got a estimate but from the time I walked in the door and walked out I can tell this is definitely the place to take your vehicle too..I would give 5 star but they havent did repairs yet I will update once I have the repairs done
First time being here, unfortunately will be the last.......I can deal with the misunderstanding of the price, I can also deal with the minor damage that occurred while they preformed only a tire changing job!Its when I wanted to make them aware of what happened and to show them the damage is when things went sour!! I met with owner the next day, the guy was yelling even before I made it out of my vehicle. Name calling, wouldnt let me hardly get a word in....denial, denial, denial.Thing is I wasnt looking for hand outs, I would have be satisfied with a plain old apology for this being done to a vehicle that I had BOUGHT the day before coming here. So, yes I know it wasnt there!PPL make mistakes, lets hope ya treat others better!
Pipers is the BEST!!Always great service and competitive prices.They have always taken care of me!
Had rotors and brakes replaced for a fair price. They told me about other parts that were showing some wear but did not try to force me to replace them. Will return in the future.
Service is excellent. Bob Piper the owner and all the mechanics and staff go above and beyond in every area of service. I highly recommend and endorse Pipers Service Center.
Very friendly staff and they have your best interests at heart! Highly recommend, theyre local so they need support!
Always crazy helpful and they never track on any extra work without talking to you and getting the go-ahead. They$id good work on both our vehicles.
Great service, friendly staff, great work. Even had a little trouble and they fixed it right away for no charge. Definitely my service center from now on.
Speaking of value what’s ur price on a distributor replacement for a 1998 dodge Dakota 3.9L 2wd vin number of importance is xWhat u think lmk
They were very friendly and did a great job on my car. I will go back if I have car problems, again.
Always great customer service with a smile. I recommend this place of business to everyone I know who are look for great fast friendly & reasonably priced auto services.
Pipers have done several repairs for us on various vehicles. The guys are a hoot. Very serious about the work they perform on your vehicle. Take a visit.
Always an amazing crew they are honest with me and I appreciate that! They are always the best!
They are great they had too keep the truck too work on it more ive know bob piper a life time he will make sure things are Wright.
They always fix my vehicle and do a great job with breast prices
They got me last minute and fixed my brakes in just a few hours. Highly recommend.!!
Friendly and helpful !!! Great service my dad and grandpa has been using Pipers for years and I see why ! Thanks guys !!!
Very professional and friendly. Great service. I will go back.
Very nice people that really care about getting your car fixed right. Awesome service.
Quick service. Friendly staff. Bella the shop dog is a 15/10 good girl.
Good Service.a little pricey but get the job done !
Awesome people and deals
Awesome! I give them a 10!!! Thank you for caring! Xxxooo
As always great service great prices 👍
One of Lancasters finest! Great service always.
They came right to the point they did not waste my time and the price was very very reasonable
Friendly people. I buy my gas there. Had some car work done there too.
Pipers is such a great environment friendly staff friendly friends. friend.
Great experience! Very helpful reasonable prices 🙂
Good service Good work I recommend them to anyone.
They fixed my truck thy done a good jop
They try hard and fix cars better than most
They helped me when no one else would, very reasonable prices
Pretty good mechanics that show you what is wrong with your vehicle.
Excellent mechanics very fun people great service
Great service. They even have a welding and fabrication shop
Always go here. Good people. Good service.
Excellent service. Great price.
Very honest, knowledgeable and caring people!
Very good fair prices. Everyone is treated like family.
Great quality service and good prices!
Amazing service, good honest people, reliable, and knowledgeable..
Very friendly. Always willing to help.
Repaired my truck for a fraction of the cost others quoted
Awful they drove my truck around and racked a thousand miles up on it after they towed it.
Good guys, fair pricing. Home town people.
Very knowledgeable mechanics. Friendly staff.
Super nice people and treat you right
Very friendly and good prices.
Great service!
Good folks.
Great service as always
Very great service and great people
Bob Piper is the best!
Quick and professional.
Nice people
Very nice people
Service was great
Good honest service
Great fast help
Awesome
Had just what i needed
Great service
Great 👍 people
Great 👍 service
Great service
Dont know.
Geat service
Friendly people
Pipers service center did an awesome job fixing my van, I would definitely recommend this place. I appreciate them and them taking the time to really fix all the problems.
Total reviews rating 4.6
115 Reviews for Pipers Service Center 2023:
Review №1
2021-11-13My wife & I have had our vehicles serviced here for quite a few years. They have always provided excellent service with very reasonable prices. Very honest and trustworthy!
Review №2
2022-07-19I’m impressed more & more by each visit I make to Piper’s. I’m always offered fresh coffee, given straightforward quotes & extremely fair pricing. Each encounter I’ve had with employees at Piper’s has felt authentic and transparent, with our service provider walking us through each repair, its importance, and what to budget for in the future. My husband & I have decided to make Piper’s our go-to place for auto repairs and maintenance. They’re the best!
Review №3
2022-05-21Pipers is an awesome place. They have been around for years they do honest work at a reasonable price. Highly recommend checking them out for all of your automotive needs.
Review №4
2022-04-07This shop is great! Hubby and I have gone here a few times now. Theyre honest about what you need, they have reasonable pricing, and theyre NAPA certified so you wont be out of your cars warranty if you go to them.
Review №5
2022-05-06Took my F-250 in for a brake job, tire rotation and oil change. Was extremely impressed with the customer service and over all work that was done. I will bring my truck back in for any future repairs.
Review №6
2022-07-16Wow super impressive place, they picked up my car and were able to fix it for a lot less than the initial estimate . Very professional and friendly, and communication!!!
Review №7
2022-05-27We used Pipers for personal vehicles for years and didn’t have major issues. I own a landscaping business with multiple trucks. We used a mechanic in Johnstown for many years, but since we moved our business location to Lancaster we tried to give Pipers a shot with our fleet. Fast forward after over $7,000 in repairs for the same truck at Pipers after Pipers said they knew for sure what was wrong the issue STILL wasn’t resolved. We decided to take the drive and take the truck back to Johnstown to our original mechanic. After less then $1,000 in repairs the correct repairs were FINALLY made!! We wasted $7,000 for them to repair issues that DIDN’T need done. We will NEVER USE Pipers ever again!
Review №8
2022-03-25Because you do not purchase their parts they wont work on your vehicle. Im sure theres a liability reason behind it. But why would you pay 50% more for parts when you have them just need them installed.
Review №9
2021-11-18I will definitely use Piper again for auto services. They even towed my car to their shop to work on it. I appreciate them going above and beyond in customer service when my car would not start. You guys are top notch!!!
Review №10
2021-04-28These guys are great!! They really know their stuff. Reasonably priced. They will give you options, and help you decide on the best repair. They use quality parts. I have not had to go back in for anything they have repaired. Bought tires for my wifes car at a good price. They are also really fast.