Picture This Personalized Gifts-Custom T-shirts-Engraving Cleveland souvenirs in Strongsville
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Strongsville, Cuyahoga County, Ohio, US
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Site: https://www.facebook.com/picture...
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:12–6PM
I was in desperate need of a t-shirt printed. I needed it that day. The staff here was absolutely amazing! They not only got me the shirt that day, but within the hour. I have worked for a local apparel printing company from DTG, dyesub, and screen printing. Normally I hate vinyl prints, but the print on this shirt was top quality!
The gentleman working in the store was amazing, friendly and extremely knowledgeable about how to personalize my gift. The pricing is very respectable compared to what I have paid at other shops in the past and the time it took to get my personalized gift back was not long at all. I would definitely recommend this shop to anyone wanting to add a little something extra to a gift!
I always last minute shop and needed a gift done for my brother. I bought a leather wallet from the leather store in the mall and they recommended Carloss store to personalize the wallet. I went in and told him how I was at work (I work at another store in the mall) and that I could come back and get it before closing. He was so sweet and offered to hand deliver it to my store so I wouldnt have to ask my manager for a second break, and he did! Definitely reccomend this place over other personalizing stores!!
I had the worst experience at this place. About 3 weeks ago I went to this place. I was looking for something to give to my husband for our anniversary. I got there really early in the morning and it was no one attending. I walked around the store and waited for someone to show up, a couple minutes later this lady come out from the back and I explain what I was there for. She quickly show me around the store and showed me different ideas, I ended up picking this real nice wooden piece. I ask how much it was, but she had no idea about the prices because she was just helping her friend Carlos. She had to call “ Carlos” to ask for the prices, Carlos then told her the piece it self was $85.00 plus the engrave that it was $15.00. She was telling me about the piece that was handmade, that some guy made the piece for them and blah blah blah I was impressed by what she said so I thought it was worth the price. In our anniversary day I gave the wooden piece to my husband, he opened it and looked at it then notice that the price tag was still there so I cut it off and then looked at the price and it was $24.99 on sticker tag from TJ MAX???. Immediately notice the prices didn’t match so Later that day I called the store and a girl named kristal answered , I kinda explain what happened and she explain that the engrave should be included with the price of the piece. I ended up going there the next day talk to Carlos he denied that the piece was $85.00 and that it was $24.99 and that the engrave was $ 60.00 and did not want to give any money back after knowing he got caught up in a lie by scamming me for $70.00 because the total I paid was $134.00 including a $20.00 mouse pad. I understand you are trying to have a business, but doing this type of things to people it won’t take you far.
Positively extraordinary customer service! Let me tell you a story about my experience with this wonderful company. Firstly, I live two hours from this establishment. The reason I hired them was because it happened to be en-route last Fathers day weekend and my fiancés gift idea came late from something she saw on FB. This revelation came at Friday around four. Sigh. Well, I said, thats a custom shirt, there has to be a shop on the way to my shoot Saturday. Now, I had to be in Cleveland for a Saturday wedding shoot and this place happened to be on the way because I happen to be a ninja on how to execute a plan. So I called the joint and explained the predicament. Folks. This team went immediately to solution mode for me. All I had to do was email the generic idea screen shot of the thing she saw on FB plus the actual names, and blam-o, they got this for me. Now, given my out of town status, and mind you, I had no idea this was going to be a mall stop for me BEFORE the wedding, and I had only a 30 minute reserve, I basically had only phone contact, and not only did they tell me like exactly where to park, and exactly how far into the mall to go, I was instantly greeted by a very nice attractive lady who had my order ready. The T-Shirt itself is exquisite. The material is luxurious, not some cheap Hanes with an iron on. No no. This is a soft quality material much like youd find from Hollister or Under Armor. Smooth and wrinkle free. And the graphic print? As professional as you can imagine. I didnt have time to ask about their process, but I would guess its a proper professional four color screen print. Its going to last ages. And then we delivered the shirt on time. Just look at the photo. Guys and dolls. Dont mess around. Just hire these amazing people. Alright? Thanks.
I can’t say enough about this place! They were so patient with me in creating my design. They very were flexible and fast! I got my glasses back the same day. Just in time for the bridal shower that I waited last minute to get a gift for. The prices are so reasonable and the staff so friendly! I’m telling everyone I know about this spot!
This was my 3rd time working with Picture This and I am never disappointed! They are so helpful and courteous! The store is always well presented and I am amazed at all the things they create! I will definitely (and already have) refer family and friends to take all of their special projects to Picture This!
This store does not disappoint!! Their creativity and quality sets them apart from other stores that offer personalized products. I have had several items personalized by them and they are professional and patient with you!! I appreciate their effort in helping me personalize items in remembrance of my mother and mother in law. Check them out!! You won’t be disappointed 😊😊
We needed a shirt made really last minute and were so satisfied with our product. I had a little one with me and was treated with patience and kindness as he offered us different shirt size, color, and design options. We stopped based on a recommendation from another store in the mall and will definitely return.
We went there this evening and had the best customer service from Jack. Instead of one shirt we had three made.The customers before us took forever and Jack was the perfect gentlemen and had such patience with them!We went to pick up our shirts and were so pleased! This man needs a raise! Great customer service! He will keep your customers coming back!Go Jack!! Thank you!!
Oh my god. How wonderful it was to come into this store and get such wonderful service. They asked for my custom design, explained to me exactly what resolution it needed to be, gave me a template upon request and made my custom mask to perfection. I can’t believe how wonderful this is to work with them. I will definitely be back-Lil Craig
This store is so awesome! Jack stayed after hours to get a blanket with pictures on it for my daughter who is moving to Denver and a jewelry box that was engraved for my 97 year old Aunt . He made it a little deeper so that she can touch it since she is now going blind. Thank you so much Jack ! And he called me to let me know when it was done before I went to bed. Thank you so much !
Extremely creative items with a local touch. My item was engraved within 30 minutes of my purchase. The manager even stayed open a few minutes after closing hours, allowing me to pick it up the same evening. Excellent customer service! Very friendly! HIGHLY RECOMMENDED!!!
I had a flag case made and specially designed for a folded American Flag to honor a veteran who had passed away. The case was beautifully finished and it makes for such a nice display to remember them by. I’ve had many things personalized here but this one really meant the most. They owner and staff are careful, clean, very respectful, and professional. I’d always recommend them to anyone!
I needed something engraved that Things Remembered couldn’t do so I thought I’d give Picture This a try. Walked in and they were super friendly and said they should be able to do it for me. They called me the next day and it turned out perfect! Will definitely do back!
Total reviews rating 4.9
94 Reviews for Picture This Personalized Gifts-Custom T-shirts-Engraving Cleveland souvenirs 2023:
Review №1
2022-05-07Really cool stores. Fair prices and fast turnaround. I liked the selection and products. It was really easy to get my specific picture printed and the final result was great. Customer service was polite and professional. Specifically, Lawrence was awesome and I would recommend him specifically.
Review №2
2020-02-23My daughter is a competition dancer and we needed to have a denim jacket airbrushed with her name. Picture This in the mall is the place to go for all your custom design needs. Their airbrush artist is amazing! I highly recommend that you check this place out. They do everything from personalized gifts, t-shirts, airbrushed items and more! We were able to get my daughters jacket designed and back quickly. It turned out so nice and were so pleased with the work. We will definitely be using their services again! Thank you so much!
Review №3
2022-05-07Absolutely great! Lawrence and Natalie were awesome! Love my tumbler cups! Second time here and again, they did not disappoint!
Review №4
2022-04-26Lawrence was very helpful in creating a perfect gift for my daughter! Very happy with the product! Definitely will stop in again!
Review №5
2022-03-17This is our third purchase from here and we have been more then satisfied everytime. We highly recommend them. All of our orders where completed in a timely manner aswell.
Review №6
2022-06-21Lawrence did a phenomenal job personalizing the perfect wedding gift for me. High quality and fast turn around times too.
Review №7
2022-04-30Carlos Da Manager Of Picture This Was Very Polite Patient And Very Considerate He did Not Rush He Helped Us Without Any Aggression And I Would Definitely Recommend This Place To OthersA Very Happy Satified Returning CustomerCassandra Jeffrey
Review №8
2022-06-19Loved coming in this store was the best and most respectful worker. Lawrence , was very welcoming and helpful ! Appreciate him a lot
Review №9
2022-05-06Lawrence the guy in there was super sweet and helped me pick out an amazing Mother’s Day gift ! I’m going to recommend this place to my friends and family !
Review №10
2022-06-19Great store and very helpful staff and very family friendly I love their customizations and products. 10/10