Piada Italian Street Food in Columbus
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Columbus, Franklin County, Ohio, US
Site: https://mypiada.com/menu/upper-a...
- Monday:10:45AM–10PM
- Tuesday:10:45AM–10PM
- Wednesday:10:45AM–10PM
- Thursday:10:45AM–10PM
- Friday:10:45AM–10PM
- Saturday:10:45AM–10PM
- Sunday:10:45AM–10PM
Piada Italian Street Food in other cities:
Loved the new menu, although the dish i got was too spicy but that was due partially to my ignorance yo their terminology. It would’ve been nice if the dishes that are hot in flavor were highlighted on the menu. Nothing like ending a long day and splurging $12 on a meal you can’t eat!
I love this location!! Everybody was great and fast however Zoey was awesome she was fast and my Piada was great thank you !
Fair warning: Do not order online at this location under any circumstances. (Ive generally had a good experience dining in). If you do-- one of these things will inevitably happen: (1) Missing items from your order, usually something for your kids, (2) Food not prepared as specified or (3) my favorite, which happened last night-- your food wont be ready for a long time regardless of the fact that you ordered it for pick-up at a specific time. My toddlers review: Piada is NOT NICE TO FRIENDS!!!!
I asked for NO cranberries in my salad, they still put cranberries in it. I asked for corn and tomato with broccoli the lady said ok that will be extra $$ I said that’s fine so I know she heard me. I did not receive any of that and probably paid extra for it. I’m very disappointed.
Ordered on Grub hub delivery was timely however we had no utensils or napkins and the gave one little container of dressing for a large salad! After I had to hunt down some silverware!!
They dont have Italian soda at this location. so I have labeled this location with 4 stars instead of 5. Piada is always good overall.
Edit: lane ave still the worst. and now they dont even answer the phones to field complaints. worst of the worst. if you have the option, go to any other location than Lane Ave. food quality is just getting worse & the customer service is horrible (promising refunds they never give when you pay $6 for a half salad and get a pathetic display of lettuce and no other ingredients). they have successfully screwed up almost every order Ive placed in the recent months (unless its something easy like a pepperoni stick). you would think I would learn, but we order from here a lot for work so its convenient and i keep giving them the benefit of the doubt. do not recommend this location.
This place is awesome great place to take family and your love partner out on a date the food is amazing and fast service I would definitely go back 100%
Staff is great so is the chefs special with steak and the diavolo sauce. Hope I remembered that name correctly lol. Ill be back soon!
Ordering is quick at the counter which is their plating area fronted by glass. You order item and customise , paying at end of counter. Fountain beverages are self serve.
I dont visit Piada often, but when I want one I always come to this location. They were clearly short staffed on my most recent visit, but they kept the line moving and the energy was great. By the time I got to pay, I had forgotten about the wait Id experienced. Billie really made my day!
They always have an amazing service.. and their Mediterranean wrap is one of my favorites; it never disappoints. If u can handle some heat add some hot chicken to tht!
Had a pickup window order for lunch today and the service and promptness was great. The order was on time and made accurately. I have not use this method to get my order for a long time and was impressed today. I will be trying again.
Too many incorrect online orders, missing items, etc. I guess you have to go in to make sure but why have the window then. Im done with this location
Fast and friendly service! Always good food. Highly recommended!
I ate for my first time yesterday [9-13-2021] at Piada Italian Street Food near Upper Arlington [at 1315-A W. Lane Ave.].The space is nicely-designed; the service had been friendly and efficient; the food had been delicious. I had been there during a lunch hour rush; the line -- that had been long at times -- kept moving very efficiently.I do not drive; I am only occasionally in that neighborhood with plans to eat. However, yesterday, I had had a medical appointment on OSUs West Campus during the early afternoon so I intentionally scheduled additional time for walking from my home to my appointment on West Campus so that I would be able to stop at Piada Italian Street Food on the way.It had been great to be able to study the Piada menu, in advance, on-line. I do want to mention here that I do not recall ever having seen so many unfamiliar words while reading a menu. A glossary on the Piada website [or at least links for the unfamiliar-to-me words] would have been extremely helpful.After having spent several minutes standing near Piadas front door, moments after I had arrived, carefully studying their easy-to-read large-print menu on a large display board, I decided to order Basil Pesto Pasta and got into line.While waiting in line, I realized that I had missed the Pick a Protein section of their menu [because that section had been near the bottom of the large display board [and outside of my normal field of vision] so I decided to add Italian Sausage as a protein when ordering my Basil Pesto Pasta.My one frustration with my visit to Piada Italian Street Food had been that it had been extremely difficult for me to hear and understand the spoken words of the people who had been working behind the ordering counter. I had to request -- several times -- that they repeat the questions that they had been asking me because I had barely been able to hear those questions.We eventually heard each other [some of our communication had actually been via gestures]. I then moved to the payment location, paid for my meal, carried my food to my table, and then ate an absolutely delicious meal.I definitely plan to return to Piada Italian Street Food near Upper Arlington the next time when I am in that neighborhood and am able to visit there.Now that I better understand their menu and the ordering process, I am aware of several additional items on their menu that I hope to be able to order in the future.
Love this place! Service is friendly and efficient. The food is amazing and tasty. The biggest draw back...... we don’t have a Piada where we live!!
Got there shortly before closing time. Food was still fresh and tasted great!
Had a great and safe dinner with my friends. Things were very clean. all employees were wearing a mask and very nice
Don’t understand the bad reviews. I always have a great experience here. Come here a couple times I month. Always got my orders fulfilled correctly by ordering through their app and earning $ rewards is a nice perk. Their salmon is delicious.
As a delivery driver I like this place their quick polite which in return gets me out the door so I can make more money
They were being hammered with orders, yet they we so kind and pleasant. The food was great! Great job, folks!
Is it normal for 1 customer to carry two large bags of food two drinks and no cup holders?I really dont understand
Major ehhhhh the wraps are good but would not advise the pasta bowls. Ordered the carbonara and they just threw raw spinach raw tomato on top of pasta and sauce like for 10 bucks at least mix it together lol
I ordered for two people. I had never been there and the staff rolled their eyes at me and looked disapprovingly at each other because I obviously was a little confused and didnt know the menu. Service was a 1 star. Good food according to my friends.
We used to have one of these in Michigan and unfortunately it shut down after only being open for under a year. I was only able to try it once and loved it, now about 4 years later I was able to try this place again as my wife and I were driving through and it did not disappoint. Good fresh food and I would definitely recommend.
Food was great. Ordered the crispy chicken blt and I had to wait a few minutes for the fresh chicken, but it was worth it. Majority of the staff was amazing. Except the girl in the white chefs coat. I’m assuming she was a manager. Everyone else was kind, but you could tell she does not enjoy her job and there is tension amongst her and the others. Made me uneasy. Peach tea was amazing.
I ordered a meal at 5:30PM through the website and was told to arrive at 6PM for a pickup curbside. I arrive at 6PM and alert the staff that I am here by responding to there text. They make me wait 10 minutes, I have to beep and call them 3 times before they come out and tell me they no longer offer curbside pickup. I have 2 major concerns:1) If you dont offer curbside pickup, update your website to reflect that you do not offer curbside pickup. Also remove the signs in front of your store that states you offer curb side pickup.2) They would have never come out unless I called / went in to pickup my food.Im very dissatisfied with your operations. You need to update your website, update the signs in front of your store and only offer services you actually will honor. Get it together.
Great team today! Service and food were great and the dinning room was attended to twice while i was there eating with my friend from out of town.
I want to love this location because it is the closest to me - but I’ve had at least two times where a customized online order was incorrect on pick up. I think my biggest pet peeve is I always have to ask the cashier for my pick up order because it is not at the Grab & Go station. Maybe I should start using the drive thru. Otherwise - food is delicious and I enjoy the loyalty program Piada offers
Great food and reasonable prices. The ingredients are everything. Some of the best calamari you can find, great italian sausage, chicken, you cant go wrong. If youre a student dont forget to bring your ID during the discount hours to get a good price and a drink included.
I had a 25$ gift card and got through my entire order and the line to pay and redeem it to be told the system was down and they couldn’t accept it. So they’d rather waste my order and have me go home without food. This seems to be standard service at these locations now. I came to this one because Bexley had given me cold food but not getting to even get my food is a whole other ordeal. Absolutely pathetic customer service.
Went with my roommates and food was really great! staff was awesome too they’re super cool
Rushed me through the line, didn’t want to listen to my order. I usually go to bexley, not a great experience here.
I love this place, everything was fresh and everyone was friendly.
Ate here for the first time today with a friend and loved it! Staff was very friendly and helpful. The place itself had nice wide walkway and lots of seating of different kinds, some high tops with stools and then half booths and plain tables with chairs, good access. The island counter with drink machine and silverware had a neat device which you just pulled the plastic ware by the end out of a slot so great for limiting contact too!
Ordered piada bawl with steak, steak didnt arrive. Left a message, no one got back. Annoying
My order cost was $34.63. The cashier did not give me a receipt, so I do not have an order number. I ordered 3 regular sized and one large pasta dishes. When I got home, and picked the bag up, sauce dripped on my pants, lunch box and and winter coat. I looked inside and saw that the cashier had placed one of the containers sideways so everything would fit in the bag. Why would she do that, the lids are not leak proof. Now my pants are ruined, my coat smells like pasta and the lunch box I take to work has orange stains on it. In the future be careful. I am annoyed.
Ordered online during what seemed to be a slow time for then and the food was late, and the two bowls we ordered was skimpy of everything we ordered. There wasnt even enough alfredo to cover the noodles. Everything tasted great, of course, but this location seems stingy (one piece of pancetta?) I suggest getting your Italian street food fix elsewhere.
I was hesitant to give 5 stars just because of the prices but I know that I can be somewhat cheap at times. With that said, the 3 times we have gone to this location the food has been very delicious and very fresh. It has also been surprisingly filling (at least for me). It doesnt look like very big portions but I have always left feeling very full. The Piada sticks are delicious, but have found the amount of cheese in them vary. Sometimes there is a lot and other times not as much... but still delicious.
Randomly tried one day when I didnt know what to eat and I have loved Piada since. Enough variety to keep from being mundane can get a little price but worth it.
Horribly slow poorly run and orders are right about half the time. Stay away from this location!!
Amazing food, great atmosphere and staff!
Bad attitudes. I came in for a pickup order. The girl at the counter asked our names and called back to the woman making the pickup orders. She snapped back that my order would be a while because I was early. It was 4 minutes before the pickup time in the app. Not that early, and the girl at the counter was the one who asked, anyway. To top it off, the order was late being made, anyway. Go to the one on Sawmill if you really want Piada. Theyre way nicer there. And theyre never late.
June 2020 (2 stars) - Our family orders from this location at least a few times each month, picking up from the drive thru for convenience. The ingredients are consistently fresh and very tasty. The problem is that we also consistently have mistakes to our order, as in items ordered not included in the final product. Crazy that even with a receipt that should serve as a checklist, the staff is regularly thrown off - this is impossible to check in the drive thru and a real let down when the reveal at the kitchen table is a Huge fail.... like no meat in a pasta dish.7:30pm 10 July 2020 - Had a great meal! Ordered online and picked up at the drive thru. (Checked the order in the drive thru) Everything was Fresh and Delicious and Appreciated after a long day. We continue to come back to Piada bc the ingredients are unique and very good. Only suggestion is to thoroughly check your order if picking up at the drive thru - it’s worth the hassle. (Upgraded to 4 stars)
Piada officially lost my business today. I placed an online order with 30 minutes between ordering and pickup. When I arrived, my food was not ready and the cashier was rude to me when I had to ask twice if they even had the order. On top of that, the salad portions are now laughably small for the cost AND they completely forgot to put the protein I paid for on the salad.My office is nearby so I am a frequent customer. This is not the first time my order was late. Nor was it the first time the cashier was rude to me. Shrinking portions with increasing prices and receiving an incomplete order clinched it. I will not be returning.Cant wait for Brassica to open down the street.
Hadn’t been to Piada in a while and it’s clear growth and expansion has taken a huge toll on quality and service. Ordered a Salmon Balsamic Salad and a make your own salad to go. Order process was disjointed and not friendly with much confusion despite being the only customer in line. Paid and drove home only to find they failed to put the salmon on the balsamic and the sausage on the make your own was cold and extremely dry. Called to get a credit and no answer! The phone prompt clearly discouraged call to the store. This is an unacceptable experience and level of service. The quality, service and experience that Piada once offered is clearly gone. Disappointed.
OK, so my first time here. Absolutely blown away. Got a Piada, the Chef Special one, with Italian sausage on it. It was 1, huge, 2, super fast, 3 freaking delicious. Would absolutely recommend this place. Kudos to you guys for a job well done. Thanks for a great meal.
Its been a long time since Ive been to one of these restaurants, but they sure are add good as I remember. Its a nice change of pace. The one Im reviewing was very clean and well staffed. They were all friendly and helpful. The atmosphere is more driven to millennials I feel. This would be a great place to take your date.
This location NEVER misses. And on the rare occasion they do, they’re always incredibly kind and accommodating. Helpful, friendly staff. Food is always fresh, and the atmosphere is lovely. Couldn’t recommend this spot more.
I placed an order on mobile app at 5:29(with email proof) and the ready to pick up time is 5:45. When I arrived at the store at 5:45, they said they didn’t receive my order.The online ordering system is a joke.Not until 5:50 they said they finally received my order and the prep time is at least half an hour. In this case, why would I order ahead for pick up?!!The employee is extremely rude. Thomas A is extremely rude. He pretended he couldn’t understand me and was not interested in helping me until I am obviously very annoyed.
This is a place where you fill out your order by constructing it on a dry-erase menu. Pick a meatball, then your base, then sides or additions. They do table service, but th food is pretty good. Its fast paced but you can also relax and have a good evening. Pretty standard veer and wine selection typical of Columbus, but pretty descent food and affordable .
I love Piada but this location has really deteriorated. They prioritize online orders, which is ok, but when theres a line to the door and no one inside is being helped its an issue. They also have become very sparse with toppings. Today I got a small pasta bowl with spinach on top and the girl only put 2 singular leaves of spinach on it. I told her its my only topping and id like a bit more so she counted out another 2 leaves. My husband couldnt stop laughing my bowl looked so ridiculous. My growling stomach didnt find it as comical.
We love this Piada! Food is always great, staff is above and beyond courteous and helpful. We were a little bummed to see the Italian sodas & desserts removed from the menu. We were thrilled in every other way, however.
Wrong food every time big mistake and never answer the phone LOSERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!might as well shut it down.
Often crowded at lunchtime so there can be long lines, but pretty consistent quality and generous portions. Slightly overpriced. $1.75 to add a little avocado?? Its in season. I could buy 3 at the store for that. But somebody else just made my lunch for me so Ill pony up the money.
Perfect Perfect and Perfect. Amazing place worked well and will great you with the the most testy Italian food in Columbus area. I took vegetarian wrap in cheese seeks and was super Delicious. To tell the true, i am eat here at least 2 times in a week.
Great food! Its like Chipotle for Italian food, you can build your own pasta bowl or salad. The corn salad is particularly excellent, and they have their own selection of unique sodas as well as the usual coke products. Highly recommend!
I visited the store on 1/26/2020 at 8:30 pm and had a horrible experience. My boyfriend ordered pepperoni piada stick with his meal and the girl Abby at the register did not bag the item when it was next to the register and did not charge us for it. After I check my bag, I noticed the pepperoni piada stick was missing so I told her that she forgot to bag the stick and did not charge us for it. instead of doing the right thing by just charge me the food and give it to me. Miss Abby did not say a thing and she clock out left the register and took off her apron. I dont expect luxury service for a $30 meal, but please make that your worker are trained to do what they are paid for.
Food is delicious and always up to par with other Piada. Staff are friendly and helpful, even when its peak time. theres a drive through so you can order online BUT theres not sensor so you be may stuck at the window for a few minutes (which can seem a lot if you are just sitting there or on a hurry).
Good fresh food, but seems to put on airs about its class. The decor is nice and chic with dark browns and matte black contrasting white walls, but its function lacks. The chairs are uncomfortable and the tables are rather high. The food is good as I said, and fresh too. Prices are about what youd pay at a market competitor like Chipotle, Panera, or Noodles.
Food is amazing and service is so nice!!! 10/10 would recommend
I was not familiar with this chain as we dont have them where Im from no one was super helpful guiding me through the concept but since its Chipotle-esque I guess they figured that was help enough. The piada was good. The only thing I didnt understand is why the cashier handling the payments was the one who rolled the sandwich into its shape w/o changing gloves.
I used to love Piada. But like all chains once they get to this size, the quality of the food and the experience declines. I ordered from this location for the first time and did drive thru pickup. I took it to a park to eat when I discovered they didnt get me any forks or utensils! How are you supposed to eat a pasta bowl without a friggin fork?! So, sadly - this experience and the low-quality foods results in a 1 star rating. Get it together, Piada.
The staff is just fantastic!! I came in today on a whim to pick up lunch and left with a giant smile! What a wonderful experience- everyone is so nice and helpful! They treated each person before me with such care and patience. It was a pleasure picking up my lunch from this location today!!
Its a good run-of-the-mill location. The service is friendly, and the waiting time in line is usually reasonable. One time I had an experience in which someone on the line kept wiping the counter with their glove before reaching into the food containers to top customers orders. I asked if they could change their gloves, which they did. Other than that, no major issues.
Piada is always a great choice for lunch or dinner. The food is served very fast, fresh and delicious! The best calamari in town that I had so far. They also have some seasonal items that are usually good to try at least once.
Food here is great as is expected from a piada restaurant, but the staff seemed judgemental of me and my date. I had the sausage and the diavolo sauce which was excellent!In another experience with this restaurant I ordered it on door dash and received the wrong order. My complaint was never resolved or even responded too, but I blame this more on door dash then I do Piada.
I would have given a higher review. The food was flavorful and came as expected. I found a piece of lunch meat plastic paper wrapped in my piada pepperoni stick. What else was left in the food?!? Trash.
Came on a Sunday night with very few people working but the employees were working extremely hard and making sure everyone in the restaurant was accommodated. Food is great as well
Definitely not a fan. The noodles were hard, the toppings were skimpy, the alfredo-style sauce was not good. I feel like its really cheaply done all around, trying to capitalize off of chipotle style - but not using quality ingredients and not keeping things fresh on the line. I may try it again because people really love it, maybe I was there on an off day.
Generally I like the food, but I decided to try a meatball one day and had an issue. Their is no signage listing the additional price of the meatball and no one said it would be $4 extra. No one should be ambushed with that at the end of the line while checking out. This should be addressed.
Theres a reason the line is usually out the door here.. The food is real good and theres nothing else like it. I usually get the calamari on a salad but there are plenty of options for those of you not watching your carbs. Expect to spend $10 though, even without getting a drink, but this is one instance where the pricier lunch is worth it. Oh and dont let the long line scare you, it usually moves fast.
Staff was very kind, got my order correct and I didnt have to wait very long! Definitely coming back to this location, especially with the parking lot being so big.
This place is phenomenal, something that everyone should try if theyve never had Piada before. The menu is simple and straightforward, but you also have the option to create your own meal. Each location has a professional head chef which overlooks everything and everything is cooked to perfection. Do yourself a favor and get a piada stick (or two) they are mouthwatering.
It was our first ever Piada experience. One we not only regret, but also will lead us to probably never return. The entire experience was utter deplorable. Everything from the customer service to the food. We first arrived after doing some research on food options and the process. We go out often, and are familiar with the Piada process. We arrived with a game plan and were lucky because their was no line. We started our order and nothing seemed to go right. We order a salad and 2 pastas. His portion sizes were completely different. The first pasta was half the size of the second. He splashed a touch of sauce on each and slid them on. We got salmon on the salad and the hot chicken on the second bowl. I asked him 3 different times for 2 pepperoni sticks which he ignored. So I figured you ordered them at the register. As we moved to the next station, things grew a little worse. She was completely disengaged, rude, and sloppy with everything she touched. Her attitude almost deterred us from order toppings. She huffed at every item she had to put on the food. Several times casting scornful looks when I was not sure of the topping due to a lack of labels. She slammed everything together and slid things on. The young man at the register was about the best part of the experience. He was very polite. As he was ringing us up, he confirmed our meal. He called for 2 pepperoni sticks, which were now sold out and the groups behind us all had sticks with their bowls. It was an 8 minute wait from fresh ones. I settled for the other kind. He called out for the hot chicken, again, they were out and this was a 4 minute wait. He moved our food to the side to continue ringing others up. This is when we asked about the size difference in the pasta dishes. He agreed stating the one dish was much less but then shrugged if off and mentioned nothing he could do about it. He then offered us water as we waited. Exactly 7 minutes went by before the cook in the back pulled the chicken. I was the only hot and 3 people behind us had plain crispy. She proceeded to cut and prep all of the others prior to ours. Finally the cashier turned back and called out for our hot chicken so he could finish out our transaction. By this time, our food had been sitting for more than 10 minutes. Needless to say, it was awful. Everything was dry and cold. The sticks had cooled and turned into rocks. I could only eat the center 6 inches. The salmon had crusted and cooled. It turned incredibly dry and chewy. We actually removed it from the salad. The pastas had absorbed any juices and were dry and nasty. It was a truly disappointing and disgraceful first experience at Piada. Piada 3/5/19 7:07 pm T2#2287 20289 Host: Blaise
This is not about the store, this is about Piadas online ordering for small groups. I am unable to place an order online for tomorrow because it requires the address to be submitted first, however when I do this it wipes out the delivery time I put in. So I went back and forth 4 times before giving up because no matter what THE ORDER CANNOT BE PLACED USING YOUR ORDERING SYSTEM. So now I am waiting for a catering representative to call me back.Your food = good, your website = Chernobyl circa 1986Piada, please give us feedback options that dont require selecting a location because now that poor store is going to get a negative rating due to the website designers incompetence.
I really like the food. Its nice having an Italian version of chipotle. Food is always good, and I was pretty happy to be able to have a salad there recently (the best Ive had in a while) as I miss their wraps after having to cut gluten out of my diet.
Fast enough service. Too salty. Chipotle, or even Noodles and Co, is a better value.
Staff was rude, no receipt, two people on the line were rude, talked to eachother the whole time, the woman was beyond rude!!! My bowl is filled with dry noodles stuck together, a few pieces of spinach and that’s it!!!!
Went to the Sunday. No hand sanitizer and service was terrible. Not all piata are bad Hilliad one is way better. Hilliard one is clean and people will help you order if its your first time. I will never return to this one
Bad service today. They botched my order. Chef Eric ignored me when I came in to get the order corrected, after telling me to talk to him personally. Just sat around chatting with his buddies. His employees resentfully did his job for him (after 10 minutes) and did their best to barely fulfill the order.
I am absolutely addicted to the food there. It is a bit pricey but totally worth it, the portions are huge, my favorite dish is the lobster bisque. The staff is always friendly and the service is fast great place for someone on a time limit!!
I love the food, its s terrific deal. Plus, the decor is nice and the staff is very friendly.
Crispy chicken is my favorite food here. Online order takes a while to handle. Last week I ordered the crispy chicken online, and when I drove there after 15 minutes after placing the order, I still waited another 15 minutes for my food, which is weird to me because it usually takes no more than 5 minutes for my food to be ready when I order inside the store.
I love the Summer Power Bowl, its really good and makes me feel full without feeling tired. I loved the customer service at this location. The servers were patient and kind. I will visit again whenever I return to the city.
I love this place Very good food very quick Everybody super friendly I like the way the cooks dress and chefs uniforms its a nice touch
I usually never have a problem with piada. Last night I visited your west lane location for the Bogo special. I had no issues with the wait time or the long line. So once I got home and ate everything seemed fine but now all this morning I cant stop throwing up, o have cold chills and Im weak and can hardly move. I definitely have food poisoning and now am completely turned off and will not be eating here anymore. I loved piada and its unfortunate I just hope no one else is going through this.
Great service at this flagship Piada location. Keep in mind that everything down the line past the meats (minus soups and sides) are no extra charge, so load up on toppings to get your moneys worth. You know youve done a good job when theyre having trouble rolling up your piada and/or your food reigns above the rim of your bowl.
Good prices and excellent pasta
Two out of towners who had new clue what Piadas was all about .The staff was so friendly and walked us through all the delicious fillings! Everyone was so nice and the food was absolutely amazing. High quality and for a great price . DO NOT LEAVE WITHOUT CANOLI CHIPS .. simply amazing!
Made an online pickup order and waited four the food in store for over 35 mins after the estimated time. The workers werent friendly and only gave excuses. The manager seemed frantic which seemed to trickle down.
The manager Steven is awesome, he’s always friendly and attentive, makes sure the order is made right and keeps it quick. Service from him is always great when I go in with my girlfriend. Great guy!
Neat place. Build your own piada (like an Italian burrito). Place was clean, nicely styled, with friendly staff. Excellent food and kinda cool that they also serve a few Italian sodas. I would definitely recommend!
Loved the bread sticks! Will definitely come back to try more menu items. Was visiting from out-of-state. My daughter brought me here to eat great affordable food.
The worst experience. Always skimp on anything you request and I placed an order to pick up and it super late. It took them almost an hour from the time I ordered to when it was ready. Never coming back here, too many other great food choices nearby .
Im originally from Columbus and we loved it when this Piada came to town. We now live in Scottsdale Arizona but we recently visited and needless to say we had to go to Piada. We are now back in Scottsdale and I wish we had a Piados here!
Very good fresh tasting food. Salads, pasta, and wraps. Lots of options and you can customize your order. Farmers salad is amazing - try adding grilled chicken!
Do they ever have pizza sticks anymore? Yes.....I admit I know I shouldnt be eating them, but there so good!!!!! I have been wanting them and every time I visit they never have them.
I came in to order 150 pasta bowls for my friends barbecue (it was just us watching the spongebob movie in his backyard but he was really hungry) and it took them almost 2 hours to complete the order! Absolutely unacceptable and completely unreasonable if you ask me. Plus, they wouldn’t let me bring my water gerbil into the store so he was left to wait in the car probably SCARED OUT OF HIS MIND for the two hours it took them to finish making my order. Unethical and wrong. Two stars
I frequent the Lane Ave. location at least once a week. I have gotten the same power bowl with extra sauce since it has come out. I was actually in the taste testing panel before they launched this particular bowl and porchetta. Today I ordered online and requested extra sauce(as usual) and picked up in the drive thru. When I got back to my office, much to my dismay, I was given a bowl with no sauce on it and 2 COMPLETELY different sauces on the side. I remember during my taste testing panel that the Lane Ave location is notorious for making order mistakes. I had no time to go back to get the correct sauces so I called the restaurant to notify them of the mistake expecting an apology and compensated with another bowl but instead spoke with one of the rudest people in customer service, Javae. She literally went ROUND AND ROUND with me about my order for almost 5 minutes even after being told by another co-worker to put my name in the book for a future bowl on the house. Finally, I said I do NOT have time to argue with you about a lunch that I do not get to eat and ended the call. RUDE RUDE RUDE
This would have been a 5 star meal, but I was shocked to take a bite out of my salad this afternoon only to nearly break my tooth on chicken bones! Im very disappointed, as this location is conveniently located on my route to and from work and a great spot to stop for lunch or dinner without going out of my way. Looks like now I will be going out of my way to eat elsewhere.
I order a pasta with meatball but when I got home there wasnt any meatball. They messed up my order. I called and they ask if I want refund or make my order again. I requested refund but they never send me refund.
A portion of the menu will be unavailable during open hours due to employment cleaning the Fryers too early and closing down their stations. Its difficult for late workers such as myself to drive over to Piada before closing only to realize a portion of the menu is unavailable.. although the store is apparently still open. Thanks for consecutive days of failure Piada on West Lane Avenue Columbus Ohio. Thanks for having unavailable menu items during your posted and advertised open hours. Your fault not mine. You fail!
Food is always great, long lines, and some confusion behind the bar. My first Piada experience was at this location - and now that Im in Michigan, I drive 40 miles to find one, when I want good fast-food Italian.
We love this place. The wraps are really good. They can also make delicious bowls. Very tasty, we stop here every time we are in C-bus.
They have a Wednesday $7 meal deal (Any Entree + Large Drink) for OSU students is AMAZING. Their small is a great portion and the large is ~2.5 portions.
Chipotle but with Italian food. That isnt to denegrate either chain, but speaks to modern fast casual.As for the food, its slightly more diverse and flavorful than Chipotle in their offerings, but they are also slightly more expensive with less volume.Good quick food, but nothing to go out of your way for.
When I stood on the edge of the glass and ordered my vegetables, the Mexican woman waitress said to me very rudely, Dont put your finger in my food! ...What??!!OMG.....I only have 411; The separated glass is over 5 ....A young boy in front of me and he had a terrible service too; The cashier the throw change to his hand, change the spill, she did not even look him, Pretending not to see....leaving the young boy stood there dumbfounded....I know that sometimes people may have a bad day; But that doesnt mean you can bring your personal feelings to work; it can only be said to be a very poor personal quality, and lack of proper job training,no punitive system....never come back again!!
Its like an Italian Chipotle. I had the 3 meat wrap and cannoli chips. The cannoli chips are just deconstructed cannolis... crunchy cannoli shells that you dip into the filling. Yummy.The staff was fun and engaged all is the customers, they legitimately took an interest in how we were doing.
Unique local food with choice of custom order services
I love going to this location but... not sure what happened this time though. I ordered online & added special instructions. Not only was my instructions not followed but my broccoli was not there either. I tried to call & of course there is nobody to speak to... Food was great, just not how I wanted it
Tried it for the first time, had pasta with calamari. It was all very good, much better for than youd expect from an order at the counter type place. They had a good drink selection too.
The cashier (who was touching the register/cards/cash/etc) was sticking her dirty thumb with no glove into every bowl she grabbed to put a lid on. The cashier should NEVER be touching food – that should be a job for a line worker with a gloved hand.The line was also moving very slow and there seemed to be attitude issues and chaos among the workers.Oh, and the cherry on top was that they had accidentally prepared their iced tea that day with SALT instead of sugar. Yes, it was as terrible tasting as youd imagine!
All in all a very nice restaurant with some more choices other than the traditional spaghetti and meatballs (although they have that too). The staff is very nice and store is very clean. Think of this as a chipotle for italian food and you will completely understand what youre getting into.
Meatball came without bread crumbs, sauce ANDparmesan, as if nobody even bothered to open it and check before it was thrown into the bag, but otherwise, everything was really good. Ill be ordering again, hopefully everything is correct next time.
Good solid choice if you are in the mood for pasta. The only negative I can say is that nearly all of the components (pasta, cooked veggies, protein) are a little on the oily side. If you then combine this with an oil-based sauce such as the pesto your pasta bowl can quickly turn into an oil slick.
The food is always wonderful here, the service is generally pretty nice and there is always plenty of parking out front. The price/value ratio here is great and you can get a nice bowl of pasta for not a whole lot of cash.
This Chipotle style italian restaurant is great! I always go with the Piada (Just like a burrito filled with Italian ingredients). the crispy chicken is great, or my second choice is the Italian sausage. The ingredients here are always fresh. Be sure to try their Italian sodas on tap also!
Im a door dash delievery and every time I come in I have to wait very long to pick up a order
Good portions, tasty food, line moves fairly quickly. Would love to see better unsweetened tea options as virtually all beverages there have sugar in them.
Pro tip to everyone posting about how its just like Chipotle, the company that owns and operates Chipotle also owns and operates Piada.Anyway the food is really good for the price, people who complain about a meal costing them 6.95 should just stay at home. I really dont understand what people expect when it comes to paying for food PREPARED for you.This is also one on the first fast food type restaurants where I have gotten calamari and have not immediately regretted my decision.
Quick and tasty. This particular visit was one of my best Piada experiences, but my first at this location. The staff were friendly, and the food was really great.
Ive been to Piada enough times to test their consistency, and time after time my steak piada is great. I generally get a steak piada with all the vegetables with their great Diavolo sauce added on, with a side of tasty lobster bisque, and am always impressed by the great atmosphere and branding present in Piada. Great experience time and time again.
The food was ok--dont bother with the salmon. Its fishy for salmon. The sundried tomatoes would be fine on a salad but are too tough for the pasta bowl. The alfredo sauce was bland. Maybe some shredded Parmesan would have helped. The rest of the disappointment was operator error. We ordered from the Deerfield Ohio location. My pasta bowl had olives (which I did not order) but was missing the spinach and artichokes (which I did order). My husbands piada (wrap) was missing the sauce but ended up with artichokes and spinach (must have been mine). He ordered a pepperoni stick but was told it would take 15 minutes, even though we ordered online and were there at the exact time the meal was supposed to be ready (and the store was NOT busy). The cannoli dessert was good, but like I saw on a magazine review, the container of dip (which would normally be used to stuff a real cannoli) was about half as much as necessary to use even sparingly. The fresh vegetables seemed good and fresh. We may try again because its reasonably priced and fast. But no more salmon and next time we go in and watch as they make it to be sure its right.
Piada is great. Its delicious ,quick, priced right, and very authentic tasting. Also, though I havent looked into it, Id imagine its also a pretty healthy meal option.
Food was constant. Offered curb side pick up, waited 10 minutes and had to go inside to get my order.
The food here is delicious made fresh and they will make it however you want. Great customer service and location easy to get to
Im a big fan of the salads at Piada ever since I havent been able to eat pasta anymore. I would love to see an option for Gluten Free pasta but understand how that might be unrealistic with the risk they are willing to shoulder for an allergy attack.
They act as if they cant give you extra toppings on your bowl idc about the price if Im asking for extra not very friendly with customers
The staff was really friendly (especially the guy wearing the capital university mask)! The food was also really good. Keep up the good work.
Food was good. Got us to our table and food quickly. The price isnt bad and the quality is great. Not many places to sit so it can get crowded at peak times.
Good food, quick service, and plenty of options. Tastes fresher than most fast Italian, but the biggest advantage is the convenience of taking the burrito style meals on the go.
I placed an order online for pick up 20 minutes later. My sister had issues placing one online did she called in her order and let them know wed pick up at the time mine wad to be ready. We arrived about 5 minutes after the scheduled pick up time and the order placed online wasnt ready, we had to wait an extra 7 minutes to get the order but the call in order was ready on time.
This is the Italian version of Chipotle. Thats not a mad thing because they do it well. I only gave three because their modern interior is all hard surfaces so during lunch you cant hear yourself think, let alone the person youre having lunch with...
Food was great. A little stingy with the sauce and got a flare when I asked for extra bacon though... 😟
If youre dying for some quick Italian food that you cant complain much about this is your place.Its nothing special but never bad, the one big plus is that you can load up on veggies which are nice and crisp.
Keto Piada is a thing. It does involve more estimation than Im comfortable with, but the payoff is a kind of variety you may be missing. Be careful as some of the ingredients may be unexpectedly sweet.
The best calamari in town. Im not kidding. They do it right every time. Most places over cook their calamari. Not Piada. Perfect every time.
Lettuce/spinach was old, you could just tell by looking at it, wilted/brown pieces present. I said no to those options, and said why, while employee pulled out bad pieces right in front of me as if to say, wait let me make it not look as bad no thanks, I said. After getting rung up I noticed my bill was more than the last time I was in. Our prices went up said cashier. Ok, inflation happens, but serve fresh lettuce/spinach with the extra $$ your making.
Agh Piada is awesome! I love getting the pasta bowl with the piada on the side. Everything has so much flavor! And I always get the pepperoni pizza stick, a couple of those could fill you up alone!
The Mediterranean bowl is really good. Fresh ingredients and you can add more veggies to the bowl. Its quinoa based, with chickpeas, and more. Go ahead and get it!!
The line seems to be perpetually long but it moves fairly quickly. Staff at this location are friendly and food is consistently tasty. A great fast Italian option.
Best place for a lunch, the staff are always so helpful and friendly. Highly recommend!
Great food and Lots of seating. Can be kind of loud when the dining room is full. Fun concept for a restaurant. We are excited for them to open in Hilliard!
The food is so delicious. I have not tasted a single dish that has not been full of flavor and happiness. 😁. And the prices for food of this quality just cant be beat.
Food is getting smaller and smaller every visit
Even if they are out of certain ingredients they won’t won’t let you replace them. Poor customer service low quality food. Go somewhere else.
Awesome Italian food. Its kind of a Chipotle style restaurant where you order and add on as you go through the line. Can get lots of awesome variation and the quality is great
The food is always great and a nice point of difference to your usual fast food options but the cleanliness of the seating areas and toilets always leave a little to be desired.
Food is fantastic. Never disappoints. An absolute required visit every time my daughter in Chicago comes home.
Good food if you don’t order any sides.....I never get everything I order
They have a good thing going kind of a healthier choice compared to a lot just wish they can use a tad bit more seasoning in their sauces but their choices of food to put in your pasta or wraps are amazing a little pricey not too bad for the amount of food you get just ask for extra sauce with everything the Scimitar is awesome
Im sorry but I found some long black hair in my food , was good up until that point 😞😬
1st time having it. it was good
If you havent been here, this place is Italian Chipotle. Piada sticks are amazing and will make you obese. Bowls are ample and filling.
Food is always good, but the girls that work at this location are rude and some stank faces. Won’t be going back to this location. Get better people to work the front.
Ordered a side Carbonara with double chicken. This gives me the meat of a regular bowl without the extra carbs! Turns out it is more expensive than a regular Carbonara :(
Food is pretty good, but they don’t use enough sauce and everything is a bit pricey.
Decent food and friendly customer service. Like the diavolo pasta sauce but the lobster bisque was almost too rich.
Delicious food made while you watch and wait. You can order online and jump the line to pick up advanced orders. Or order through Uber Eats.
Food is always fresh at this location. Employees are friendly. Atmosphere is a little loud. Otherwise enjoyable.
Seriously one of my favorite chain restaurants. abatement Piada at least a hundred times in my life I have never had a bad experience.
We had a huge order for the office. The staff was great! They filled our order to perfection and even helped carry it all out.
My first experience here. I enjoyed the food and the atmosphere here. Will be back to try some other items on the menu.
The staff here are just amazing and friendly people. Curbside pickup is perfect and always spot on.
The food was just okay, thought it would be better based on recommendations. Service was really good and the place was clean.
Piada in general has good food. The locations in general could be better. The parking lot here is often crowded and difficult to get in and out of.
Waited 45 minutes on an online order meanwhile everyone who walked in during that time was in and out in 5 mins
Very fresh and good food. It was my first time eating there and I really liked it.
Same old, reliable quality. The Italian version of Chipotle style street food.
Unique Italian street food with custom built wrap and bowl options. Worth a visit.
They were quick & food was fresh. Noodles could have been cooked longer. Some kind of stuck together.
Porchetta sandwich was outstanding, grilled chicken piada was excellent also, I highly recommend this place if you are looking for something a little different, easy on the wallet also
Good working personal and clean👍
Yummy comfort food. I have enjoyed the Piada with sausage, pasta, diavolo sauce, zucchine & mushrooms, so very much!!!
Food was ok. I was surprised there was not more options available for pasta with it being a fast casual pasta place.
On the pricey side of fast casual, portions are good sized however. Food tastes good and good options.
Superb food, amazing flavors and very classy for a quick bite. Great for dining in and take out.
Very nice chefs here. Got a free piada for riding in Pelotonia which was the first time I try it. I like this place since then.
5 stars for piada sticks. 2 stars for everything else. Piada is usually disappointing to me. This location is very nicely updated and clean inside.
Food was pretty good. Service was ok. Out of a lot of things. Bathroom was gross and no tp.
Fake Italian food ! I’m sure most of their customers never tasted the real Italian food ! And it’s expensive! I don’t advise u to go there !
Food was good the lady in the white jacket was so good and helpful, the dining area was horrible food all over tables and floor nobody cared to clean anything.
Love this place. Clean, Fast. Pleasant. They very much support teachers. Twice a year offering week long BOGO.
It was my first time ever eating at a Piadas. I was not sure what to get at first. I ended up getting the Carbonara. It was good.
The absolute nicest people work here! They were all so smiley and cheerful and made my quick time there very easy and pleasant.
Alittle more than I would pay often but the food is definitely worth the price.Piadas is clean,quiet and attractive.
Great food very similar to Chipotle just in a different style, although the lines can get long, if you go around lunch or dinner time you shouldnt be surprised by the line
Total reviews rating 4.2
199 Reviews for Piada Italian Street Food 2023:
Review №1
2022-06-06Amazing environment, the lighting, the chairs, the tables! Staff was super friendly and attentive unlike some other restaurants nowadays. The food was fantastic, the noodles were perfectly cooked and the hot fried chicken was superb. The various selections for toppings were all fresh too! Couldn’t have had a better experience!
Review №2
2021-12-02Bit into a very large bone in a piece of chicken. This bone was sharp and could have really cut me, and it was pretty gross. The team was nice to ask if there was anything they could do, but this wasn’t the first time I had issues. Food quality is inconsistent. I eat here twice a week or so on average. Well used to.
Review №3
2022-07-01Bomb food! Staff were professional and the food was amazing. I had never heard of this restaurant before but I was excited to try it out. I ordered the Mediterranean and it was delicious! We also go a side order of the canolli chips and they were amazing as well!
Review №4
2022-04-30We had a wonderful experience here through Doordash. Delivered to our hotel lobby. Everything was delicious and fresh. Wonderful tasting ingredients. The Alfredo was perfect, along with the chicken. And Im soooo picky with my chicken and meat. I cant have any kind of gristle, nothing weird or Ill throw the whole thing away. We didnt have anything off! We all got Chicken Carbonara with spinach, the kids had theirs with broccoli and they just ate it up. Huge portions of everything too. I was really surprised to log on and see such negative reviews for this location!
Review №5
2022-07-05We love Piada. Ive never had bland Piada until now. We opted to do the drive thru, which was quick and the worker was friendly. But you can see that the kitchen wasnt the cleanest. Having been to a lot of piadas plus having a family member that worked there for some time it was disappointing to see.
Review №6
2022-05-17Was skeptical based on some of the poor reviews so ordered a backup meal elsewhere or if I was lucky, could be lunch the next day. Happy to say I ended up having that extra meal for lunch. I ordered the carbonarra pasta with penne and chicken through doordash. Food arrived fast and loved the fresh spinach on top. Wasnt heavy. A nice mix of fresh ingredients.
Review №7
2022-04-16I eat here often. Employees always seem to have an attitude, ask for extra and they barely give you any so you ask again and get dirty looks. If you pick up from drive thru order is always missing something and you have to wait atleast 10-20 min.Food is good but the employees attitude sucks!
Review №8
2022-05-01The pasta dishes and the salads are always delicious and made just right as requested. Upper Arlington is always clean and cheerful place to eat with everyone talking and seeming to have a good time.
Review №9
2022-04-02The food here is great! However it can be uncertain with wait times. I once had to wait almost 30-40 minutes for an order I made over an hour and a half ago. Food is good service is uncertain.
Review №10
2022-06-18This piada was amazing! The best service and the nicest people! Brooklynn and Grayson were great great servers! I had an amazing experience!!! Always come here!!!