Pete and Pete Container Service, Inc. in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
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Site: https://www.peteandpeteinc.com/
- Monday:5AM–7PM
- Tuesday:5AM–7PM
- Wednesday:5AM–7PM
- Thursday:5AM–7PM
- Friday:5AM–4:30PM
- Saturday:7AM–1PM
- Sunday:Closed
Other Waste management service Nearby:
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4 ·(6)
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4.8 ·(73)from this place 2 mi
We hired one stop junk removal to tear down our 2 car garage. We were in trouble because another ...
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4.6 ·(5)from this place 2 mi
I did not like my experience there. We are on a time clock. Ok. And we called them and they told ...
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3.7 ·(23)from this place 3 mi
First impressions were good, they were able to deliver a dumpster same day if I was able to pay t...
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3.3 ·(5)from this place 3 mi
I personally have not used this service, yet, but from what I seen today I most definitely WILL i...
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4.9 ·(122)
College Hunks Hauling Junk and Moving
from this place 4 miThe lead hunk was especially great. He was a small man but really knew what he was doing! They mo...
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4.8 ·(7)from this place 5 mi
I use ES for all of my hazwaste disposal & clean up needs. Guys are great, efficient and extremel...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Great company and great customer service! Wonderful family always willing to go the extra mile for their customers. I called and scheduled the delivery and I was instructed to call when we were ready to have the dumpster picked up - within 14 days. The driver called me first thing in the morning and advised he was on his way to drop off the container. He was polite, professional and placed the container where we requested. When I called to have the container picked up, they were onsite within hours to have it removed. I will recommend Pete and Pete Container Service, Inc. time and time again! Thank you again!!
We had a Pete and Pete dumpster at my business that received weekly pickup. For the first year everything was great. However, the past 10-12 months they have missed pickup 6 times. Each time its a hassle to 1. Get them to believe me and 2. Come pick it up. At first I insisted on refunds but then just asked to come dump it out after they missed the day. The dumpster is basically never full and so really easy to tell when it hasnt been dumped. The office isnt helpful and will say the driver has logged it as picked up. They even told me once that I hadnt called to report the missed pickup soon enough so they couldnt do anything (I was out of town for two days).On another note, earlier in the year one of their drivers backed directly into a clients car in the middle of the road. Our client was laying on her horn as were several other drivers before the truck driver noticed. Police came as well as EMT and sighted their driver. We never heard a word from Pete and Pete about it.Cancelled my service and happy I did because I realized it was $55/month cheaper to go with another local company. Seriously I dont write bad reviews often but screw this place. You are a business owner and have more things to worry about then whether or not your dumpster is getting picked up. Hire someone else.To owner below: twice we changed our credit card on file though service was never interrupted then. I can send over the emails where I gave the heads up our card was changing if you like. Why am I not surprised you tried to act like that was the reason you missed 6 pickup days? If that was the case why not say thats the reason instead of telling me your drivers log said we got picked up? As a fellow business owner, shame on you for your inability to own up to your own mistakes.
We are a small nonprofit group home serving kids in Garfield Heights. When we had some volunteers offer to help us clean out one of our homes and do a small home improvement project, we realized that we need a container. Lisa and Marie at Pete & Pete were amazing. They provide us a container on a days notice and gave us the time we needed to fill it up. The drivers were great. There are a lot of companies out there that talk a good game about their commitment to community but very few walk-the-walk. Pete & Pete didnt even know us but when Lisa heard what we were doing, she stepped right in to help us out. If you want to support a local company run by good people, look no further than Pete & Pete. Everybody at Pete & Pete gets five-stars in our book. Thanks, Pete & Pete!
JP was who delivered my container today was great. I appreciated his professionalism and thoroughness in answering ALL of my MANY questions. He was very detail oriented. The delivery was done with ease, on time, and with no issues. We got exactly what we asked for and needed and the customer service also by Marie was very helpful and courteous. I will again be using Pete and Pete in the future and highly recommend their services!
We bought our house as foreclosure and needed a complete tear out of the house. So we called Pete and Pete for container service. So glad we did! Pete and Pete was very fast and had the container to us the next day. We were very happy with the service and would definitely use them again in the future! ***** 5 stars for sure!!!
There are NOT enough words to express our gratitude to everyone at Pete & Pete!! The customer service was absolute ROCKSTAR & we just wanted to take a minute to express our appreciation towards a very reputable, honest, reliable, respectful, professional company that not only cares about their customers, but the community as well. Thank you guys for EVERYTHING!!
I would recommend Pete & Pete for any of your container needs. Very easy to work with the schedulers and the drivers are always very professional. I had Mark deliver a 30yd dumpster today and he had to maneuver around cars on the street, trailers around the yard and a narrow driveway. He was great!
Once again, we used their services and they are the best!!! Always prompt, courteous, knowledgeable and the list goes on! Cant say enough about this great family owned company and the service they provide! They are the BEST! VERY Reasonable prices, prompt, meet personal needs, VERY helpful with difficult situations, a family business that can give personal attention and will work with you to see the job through - unlike the big, nationwide guys, cannot say enough about this business and family, they are great to work with. We needed 3 roll offs for a large job and everything went smoothly - we did not loose any time waiting for the next roll off to arrive or need to make more than 1 phone call to handle our needs. We called Pete & Pete to discuss our needs and nothing was impossible - as we were told by several of the big companies. We will always use them in the future because of our experience with this family owned business! We have used many other companies for our jobs and there is just NO comparison - they are the BEST!!! Thanks to all at Pete & Pete for making our job a whole lot easier! Barbara & Robin and the whole crew
I was traveling on 271 truck went over bump and debris flew out of the dumpster and called the wrong company Pete Construction memory full. I realized I had called the wrong company. Called Pete and Pete put in my complaint and got same response as some others. Debris must have bounced off the road. Interesting cause it came from their truck dumpster which was not tarped down correctly . Lisa emailejd me back and said that. I dont understand if you see debris falling out of dumpster not bouncing off road why it was not their fault. I am furious now I have to pay 300 dollars for their negligence.Unhappy complaint DANGEROUS NOT STRAPPING THEIR LOAD.
Pete and Pete gets 5 stars for the same day service. From Mark in the office to Gary delivering the dumpster, they were both very kind and respectful! Gary gets two thumbs up for driving down the small street slow for the children, and fitting in my driveway without damaging the property 👍👍! This company cares for its customers whether it’s on your property or on the road! Thank you!
We forgot to order a dumpster for debris generated during a work day of 30 volunteers at a house that will be used for transitional housing for homeless veterans. We called Pete & Pete early on Saturday morning, and Pete Jr. was able to get a container delivered same day to the property, saving the work day and helping a great cause. Weve used Pete & Pete on numerous other occasions and have always had good experiences. Thank you for the great service!!
I want to give kudos to Pete and Pete for all the great service they have provided me over the years. The girls in the office are super friendly and helpful. The guys who drive the trucks have always been super kind and helpful. Ive been cleaning out houses for estates for twenty years and I have always been able to count on Pete and Pete to assist me with the removal of trash and debris. Thanks again Pete and Pete!
Pete and Lisa are a great management team. Ive really enjoyed working with them. They have a great support staff, knowledgeable and experienced. They are fast to respond and professional in all their dealings. Their fleet is always (impressively) clean even in the winter. They know what you need. I would recommend their services to anyone!
Great service, Driver Woody was awesome. Made a tight area work. Dropped dumpster like a pro. He even throws in a few laughs for free!! Called ordered dumpster 15 minutes later was in my driveway!! Recommend everyone uses Pete and Pete and ask for Woody so you get the free laughs!
My family has used Pete and Pete five times over the last two years as we cleaned out our moms house and completed many necessary renovations. Everyone at Pete and Pete, from the office to the delivery crew, is so kind and helpful! I cant say enough good things about their excellent customer service and reasonable rates.
My experience with Pete and Pete Container Servive was amazing and simple. Jason was very nice, and professional. He was on time, and made the drop off experience very quick and painless. He made sure to reiterate the rules and regulations to me, which I greatly appreciated. I would absolutely use Pete and Pete Container Service again!
Ive been using this service for years for my rental homes. By far the best driver I have encountered with Pete and Pete is Stan he dropped off a dumpster at one of my properties recently, there was a low electrical wire which I thought would be very hard to clear, he cleared it no problem and put the dumpster exactly where i needed it to go. Thanks Stan
Absolutely rude!! They just came and dropped a large dumpster at our neighbors house at 6:30 AM!! All kinds of beeping, lights and racket going on. It woke us up as we thought there was an emergency going on. This is a residential neighborhood, not a job site. My husband came out to go to work and yelled over to the driver that its a bit ridiculous to be doing this so early right in-between houses and the driver told him to shut up and get in his truck! Not an impression your employees should leave on anyone, and we will NEVER use your company for any needs.
Rented a 20 yard dumpster to demo my kitchen. The Driver (Patrick) who dropped off the dumpster was great!! He gave me more suggestions and tips on my kitchen project than any of the contractors Ive talked to. Great experience all around!!! Will definitely use them again, and recommend to friends!
Our experience with Pete & Pete has been top notch. From friendly helpful people on the phone to professional and courteous drivers.We use them for bi-weekly removal and the occasional 40yd roll offs. All equipment has been in great condition and if there is an issue they have been very prompt in taking care of it.
Worked with them twice so far. Same day delivery within 2 hours the first time I used their service and dropped off the 2nd first thing in the morning for a weekend delivery.Very professional and courteous drivers. Front office people are even better. Highly recommend them.
Pete and Pete is by far the most reliable dumpster service in the area! Trust me, my company has used most of them. Their drivers (most recently Gary) are always on time and will work with you in unique situations no matter how busy they are. That goes a long way when you depend on everyone to keep the ball rolling
Pete & Pete Container Service is a model business for Cleveland and Northeast Ohio. They provide a truly exceptional locally-based service thats normally dominated by national businesses who have very little interest in the success of local businesses. Beyond their business they are generous in giving back to the community and have supported a local non-profit for multiple years with whom I am personally involved.I will always try to support local businesses that by their nature are investing in the community but those like Pete and Pete that re-invest in the social fabric are always at the top of my list. Thanks to Pete and Pete!
One of our customers was in desperate need to get their roll off emptied and brought back to the job same day or next day. The request came in at 3pm. I called Pete and Pete knowing it was very late in the day and same day service would be impossible. I spoke with Megan asking for next day service or at least deliver another roll off the next day and she came back promising they will squeeze service in the next day which was a Saturday! Megans customer service was great and for a hauler to promise service is unheard of! I would highly recommend Pete & Pete! Sincerely - Diversified Waste Solutions: Geneva, IL
Just had a 40 yard dumpster delivered by Rob Jr. The dumpster came right when promised. Rob was very nice, put the dumpster right where I needed it. Answered any questions I had and explained any items I could not put in. At this point I am extremely happy with the office staff and the delivery of the dumpster. Would highly recommend this company.
I absolutely love this company! Im an assistant manager at a dollar store in painseville, Steve, our cardboard pickup guy is absolutely a pleasure! Always professional, kind, and willing to work together with us to make it easier for our pick-ups. If there is ever a problem (which there rarely is), they are on top of correcting the issue right away! HIGHLY RECOMMEND THIS COMPANY!Leah
My customer called late on a Friday afternoon for a compactor haul - they were full. I wasnt able to reach Pete and Pete Container by phone as it was after regular business hours. I emailed a PO to Dispatch hoping someone would see it on Saturday morning and they would be able to service my customer. I told my customer they may have to wait until Monday. When I got to the office on Monday, the first thing I did was check on that compactor haul. Pete and Pete Container Serviced saved the day - they hauled on Saturday morning! Thank you so much for the superior customer service!
So my boss has an ongoing account with these guys, the service is amazing and reasonably priced! We had them drop off a 40 ft container to one of our properties the box and truck would not clear the lines so they brought us a 20 footer and waived the delivery fee! I would recommend these guys for anyone in need of trash/ debris container.
Pete and Pete is hands down the most proficient and personable company in the industry. Professional staff and always willing to help. Nothing but great experiences working with Megan Vartorella and the rest of the team. It is hard to find a company that will go above and beyond for their customers; Pete and Pete crushes that stigma and delivers nothing but high class performance and service.
Totally a professional company!!!I spoke to Chris T at Pete and Pete as I needed two 40 yards dropped off at a government building in downtown Cleveland. Not only did she fill out the proper dock access forms, she followed up the day before the drop to confirm we were still on schedule. The two dumpsters were dropped on a Friday at the exact time she said they would be there. They were also picked up first thing on Monday before the building was open so it wouldnt impede on the dock spaces for that days deliveries. And to top it off, I only used one of the 40 yard dumpsters and the other 40 yard dumpster we didnt use. Chris informed me that since I didnt use the second dumpster that I would only be charged for a drop off and pick up and not the full amount, saving my company money. I highly recommend this company to anyone that is in need of dumpster service.Integrity Installations IncMarch 2018
Pete and Pete has been a great partner for our construction waste removal at our site in Beachwood, OH. Their drivers, like Jason, have been easy to work with in sometimes unfavorable conditions. Friendly staff and great service makes our job easier at the Vanguard Apts.
Ive been a vendor to Pete and Pete for several years and have had the pleasure of watching them grow and succeed in their business. They do it the old fashioned way.....hard work and responding to each customer with eagerness and integrity. Proud to play a little role in helping this company flourish
We called and you got back to us right away about donating a dumpster to rehab a house in Cleveland for a homeless female veteran and her family. This is a wonderful company in the greater Cleveland area. They have helped other American Legion post and now they are helping our organization Ride of Valor. I would recommend this company to anyone in Ohio.RalphTharpeAmerican Legion Riders POW MIA CHAIRMAN
J & R Property Management Group, LLC La Shawn used this company for a 30 FT dumpster and the driver named Stan was amazing. The company was effecient, the driver was respectful. the prices were reseasonable. Stan also was very professional and knowledgeable about the product. Thank you STAN A JOB WELL DONE!!!!!From La Shawn and the staff at J & R Property Management Group
Called and was delivered the same day within a couple hours. They placed it right where I needed it and explained how I needed to call for pick up. Patrick was very helpful and courteous. They were also the most reasonable on the price.....i plan on using them again on the near future..
Well I think I live in the same apartment complex as the other lady that wrote a review a few weeks ago. I have to say I agree with her. Today pete and pete came at 5:50 a.m. and woke my whole family up. We slept with our windows open and the banging of the dumpsters was very loud and obnoxious. Please reconsider coming to residential areas so early in the morning. Also I had noticed that the garbage truck did not have the reverse beep... beep... beep... when it was going backwards. I thought that was a safety thing for everyone that may be involved. Please have it fixed so no one gets hurt.
Could not ask for a more Professional Roll off service, Really appreciate the extra effort that everyone provides from the office to the drivers, Building Projects in the City are tough with little to no room to work, The drivers at Pete and Pete make it look easy. Thank you and GREAT JOB.
Every time they come to my apartment complex its between 5:30 and 7. Anything before 6:30 is honestly too early. For a place of residency. Theyre constantly waking my neighbors and I up. Today they came at 6:20 and both of our dumpsters were very full. What does the garbage man do you ask? He pushed whatever left over trash there was between the fence and the dumpster making it impossible for any one to go and pick up the extra trash and put it in the dumpster. There were also bags of trash that fell out of the dumpster while he was dumping the trash into the compactor area and when he was done he just took it and put it next to the dumpster instead of throwing it into the truck. If I was wthe owner of my apartment complex Id call and complain to whoever is in charge. Ive lived here for over a year and nothing has improved with the trash people. Thats why Im leaving a review. I would leave less than one star if I could. Oh and I saw some of the trash fly out of the dumpster while being dumped and hit someones car. Thank goodness my roommate and I dont park by the dumpster.
Grate group of guys they come to my work everyday . Steve is one of my favorite he always dose as ask and is very professional in What he dose . HE gets the job done in and out of our yard quick . thanks steve for all the great service.Your friends at CaruastarJamison
Megan Ristagno, an employee of Pete and Pete, arranged for container to be delivered and picked back up as a donation. As the director for a non-profit 501 C (3), I create dream bedrooms for children with life-threatening illnesses. Finding a way to dispose of all the boxes, Styrofoam, wrappings, etc. once the makeover is completed has been a challenge and a nuisance. Having a container to just put everything no longer needed was truly a gift!!!
5 hrs late..called and the lady gave attitude that there is no time guarantee...well then dont give a time frame.. ..no discounts..on top of not having the right size dumpster to begin with, no offer of rate discount..horrible practices...not to mention Ive gotten over numerous dumpsters from them in the last year...will not be using them again.
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4.7 (199 comments)
Review №1
2022-04-21I rather eat my garbage than to do business with this company ever!A representative name “Nautica” wrote me up a contract for a 2 yard dumpster the order was placed not even 24 hours ago when they drop the dumpster off it had no wheels and it was located in the wrong place of the parking lot that I desire.I called to discuss my grievances and I was rudely very rudely cut off I was yelled it also belittled in a way I asked for the dumpster to be picking up because I no longer want to do business with this company and of course I was charged with three or four different fees before the end of the three minute phone call you guys please do dumpster rental with another company I will upload pictures later how small this to yard trashcan is it may be a yard and a half at best. Please stay away.CLEVELAND OHIO.
Review №2
2018-07-23Absolutely rude and takes no responsibility. They had materials flying out of the back of their trucks on 480 that shattered my windshield. I immediately took pictures of the incident. When I called to explain the scenario, they accused me of lying and were incredibly rude immediately. There was no even listening. They take no responsibility for their actions, or the safety of those they are around.UPDATE :Their insincere apology on this matter below shows how they treat their CUSTOMERS again. We apologize, but its not our fault and we didnt have anything to do with it. We again take no responsibility. However, in the real world, their poorly fastened truck carrying debris flew out of their truck and shattered my windshield while driving 70 mph. When I communicated evidence for everyone to see, they responded with false sincerity remarks and no responsibility. Given all the facts they still deny, offer no responsibility, and still trying to blame the victim. Would you want to do business with a company that even when they know that they are culpable, still treats people this way?
Review №3
2018-11-08Truly one of best companies Ive ever worked with when ordering roll off dumpsters. This is our second dumpster weve ordered from Pete and Pete.The driver was very professional and put the dumpster exactly where we wanted it.Pete and Pete was able to delivery the dumpster same day.Im very impressed with Pete and Petes professional turn key service.
Review №4
2019-06-15We have a pretty short drive way and needed a 30 yard container. When the truck pulled up, I immediately thought well, no way this is going to work. Rob Jr. dropped it off for us and placed it literally with about 6 inches of room to work with. Really impressive maneuvering. Pickup went just as smooth. Couldnt be happier with the service from these guys!
Review №5
2021-08-31I would like to thank Pete and Pete Container for the excellent service at the American-Croatian Lodge while delivering are request of a 30-yard roll off container. The container was delivered on time, the driver was very courteous, and their equipment is very clean and in great condition. Keep up the great service, and we will continue to order in the near future.
Review №6
2018-03-15Thanks Pete and Pete for switching out the dumpster within 2 hours after our call. Definitely helped to keep the job running smooth.Marie was extremely nice and helpful on the phone. Appreciate your staff and professionalism.
Review №7
2021-08-04Pete & Pete donated one of their dumpsters for our recent cleanout of Chagrin Valley Little Theatre, allowing us to refresh our limited storage space for our organization. Their generous contribution made a huge difference to our volunteer-driven community, lightening the investment of “sweat equity” required for already-busy people to feel like their valuable time was well-used and efficiently managed.Pete & Pete did exactly what they promised: their timing was spot-on, with effective communication and friendly, accommodating interactions. Not only were we touched by their generous contribution to our efforts, but every aspect of our interactions - pick-up, drop-off, care and respect for property – were all truly well done, with our sincere thanks!
Review №8
2021-11-01Pete and Pete provided waste removal services for our house renovation. When you phone Pete and Pete, the staff are very friendly and service oriented. They were responsible for arranging delivery and pick up of the dumpster bins and then the driving staff promptly arrived at site the next day. I would use them again for my waste disposal needs.
Review №9
2021-09-10This is the best dumpster company I’ve ever worked with. If you can ask for Megan V she went out of her way to help meet our accommodations. The drivers were professional , SMART, and punctual.
Review №10
2021-10-25Pete and Pete is a great company. The customer service was superior and the team that delivered the dumpster was very professional. I would highly recommend Pete and Pete for next big project. Rhonda H