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Phone: +1 440-498-1250
Site: https://www.petsuppliesplus.com/...
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:10AM–6PM
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4.3 (147 comments)

Review №1

2021-09-04

I’ve taken my pets here to be groomed ever since we got her which has been over a year. They have always done a nice job. The last time I took my dog here I was late picking her up due to a car issue. It was only like an hour, but I guess since the groomers portion closes way earlier than the store, it was a big deal to them. Even though they charged an additional $20 boarding fee for the hour, which I don’t mind paying because I was late. I booked another appointment and was told that they can no longer service my dog because she’s aggressive. I have a 6 pound Yorkie. She’s not aggressive at all and definitely not a threat to the groomers. The manager Sarah was very unhelpful. This is not good business or a great way to treat a loyal customer.

Review №2

2022-05-18

Last time I used this place was in Naples FL it was excellent. It was clean, had everything you needed for bath for my dogs. It was $10/ea or 5/$40. Loved it. Highly recommend. But the one in Solon is just wrong. First off , I paid at register but they gave me coins to put in a timed bath but didnt explain anything to me. There was no timer in the Florida Pet Supplies Plus. In the Solon facility I didnt know there were two machines to put coins in and I just noticed the one, put coins in, and water came on but it was in the tub for large dogs. The water was too hot and no one around to change the degree to cooler. Lost time trying to change it myself. So because it was timed, I had to kneel on floor to use it for my 10# dog. Lost time for getting back up to change it to rinse and again for dryer because I needed to wipe her first to get most of water out. So she did not get all the way dry. This is the last time I go there. Not a very nice experience. The staff was friendly and helpful when looking for items to purchase but Ill try another Pet Supplies Plus to see if its any different for baths. Oh and they charged $14/dog with no specials. Sorry, just not worth the inconvenience.

Review №3

2018-09-03

Simply a great pet store, smaller than others and bigger than most. Their dog washing station is clean & very affordable. One other fact about Pet Supplies Plus, they sell hard to find pet supplies that you just cannot get at other pet stores. Especially if you are an aquarium or bird enthusiast.

Review №4

2021-11-16

I shop at Pet Supplies Plus all the time for both my dogs and my cat. I have two favorite associates from two favorite locations who are always friendly and helpful. Nisha and Jack. But PSP carry the brand of dog food I feed to my dogs and the cat food for my cat. The stores are both always clean. I have no complaints.

Review №5

2021-04-06

Friendly staff and the store is always clean when I come in. Apollo (my dog) always has a great time in there too, especially when treats are involved.

Review №6

2022-02-19

Walked in for 2 Doggos Mani-Pedi.Booked immediately and Miranda and Team did a Fantastic Professional Job with clip and grind.

Review №7

2017-02-26

Thanks pets supplies plus for introducing this fungus into my tank... >:( when i got him last night he seemed fine a day later this... now all my other fish could get it... and im not having a problem with the other fish i got from this store last night but both black mollys have this fungus... and i hope my other fish are ok cuz im gunna flip out i take good care of my fish and lucky I have medicine for this or my whole tank could be screwed cuz all the stores where i can buy it are closed.... never going there again for sure >:( i loved this store.... never again i put money into my tanks and almost lost alot... how did the other one i got from you not get it??? I bet all there black mollys have it

Review №8

2022-02-15

Too many tags made it look like several cans of dog food on sale. It was actually one or two flavors and the rest were not.

Review №9

2021-09-09

Pet Supplies Plus in Solon ; I was very pleased with the customer service I received and all the employees were very helpful and pleasant! They asked if I needed help, they put the cat litter in my cart, without my asking. I appreciated the good customer service very much.

Review №10

2021-11-27

Love this spot for all my fish needs. Staff is well educated and very helpful. Would highly recommend to any aquarium enthusiasts.

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