Kerbside pickup
Yes
Pet Supplies Plus Painesville in Painesville
Categories
Location on the map
Painesville, Lake County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Phone: +1 440-350-3778
Site: https://www.petsuppliesplus.com/...
Site: https://www.petsuppliesplus.com/...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
Comments (199)
Great store for our pet. They had everything we needed, plus we bought the Dog Wash punch card. Nice clean store.
Entire staff was very friendly and helpful. Also has a good selection of African Cichlids in stock. Tanks are very clean unlike some other Pet Stores.
The grooming department is amazing here! Finally, a place that asks all the right questions with a friendly smile and they even had my old golden retriever smiling at the end of getting her nails done 🙂
Love to shop at the Painesville Pet Supplies Plus. The store is always clean. The employees are friendly, respectful, and know the products they sell.
Chain store with friendly and helpful staff. Shelves are usually well stocked, although they occasionally run out of specific dog toys. If that happens, there is always something else to get your pet.
My favorite pet store in this area!! The staff are very helpful trying to figure out what food is right for your fur baby
You guys do such an excellent job on my dog Annie she loves coming there thank you so much and should be back in early August
First time taken my 6 month chihuahua Nala ..to get groomed...The staff was friendly and they did a great job...Thanks again...😁
Great place to take your pet, to get vaccinated/physical etc.,, most clinics have 3 month wait period, these guys, first come first serve, 5 star service,
Ive gotten these pets from pet supplies plus. Friendly, helpful workers.
Overpriced. You can find most of the dog food $20 cheaper at Tractor Supply. I only go here for frozen mice.
Great place they have a wonderful dog wash everything right there made it super easy.Pet Supplies plus is Awesome
I am guessing the Painesville store has got to be the smallest. Aisles are rather narrow. Layout of the store is very cramped. I am certain this store does not have everything the other stores have. When we checked out we got a new learning employee. Yeah we got stuff he was not Familiar with and he didnt know how to ring our discount through. He asked for help and instead of them taking the time to walk him through it, his coworker told him to go on the other register and took over the rest of the sale. So how did he learn and did he learn?
VIP pet clinic is amazing!! Only thing I would recommend is calling before going up there, sometimes they can’t take every case because of equipment. For minor things, it is great though! Super friendly, gentle and efficient. Will go back!
GREG AND CHARLIE were super Helpful. When I couldnt remember the exact dog food formula, Greg used my card to look up my last dog food purchase. Thanks so much!
I was asked if I needed help putting cat litter in my cart which was nice.
Update! This had to be done. Time after time Ive been through Colleens line. Each time I see her take the time to answer questions and give excellent customer service (YES- EVEN THE NOT SO NICE customers)My last review was about the manager Marcus. He too had always been kind and helpful. Too often, great customer service gets forgotten. Reviews only show complaints or negativity. Colleen is amazingly knowledgeable and helpful. I hope this doesnt go unappreciated. ThxKind service with a smile
This is a great store, I drive a little further to go to this one. They hire the best people, always ready to help. Very clean, well stocked and the some of the lowest prices on regular and premium brand pet food and supplies. Curbside pick up is available, just order through the app. They have a self serve dog wash, 25 for 5 washes, they also have full service grooming.
I usually go for cat supplies. Staff is always friendly and helpful. They have a wide variety of cat and dog food plus wet food options. Also, Ive needed help with a sick animal or a special product, and most of the time, they have what Im looking for and then I dont have to wait for online orders. I agree with other comments, it does not smell bad or weird in the store....yay!Thanks for great service
I came here to purchase some fish for my daughter’s first fish tank, and I was pleasantly surprised at the customer service of all the young people working here. We’ve been back several times, and are still enjoying the staff every time we come. They are very friendly and knowledgeable. Thanks for a great experience!
This is the second groomer they hired who couldnt do their job that they are trained for. This was my first time trying this new groomer. My girlfriend brought my dog in for a groom and the new groomer Lauren butchered him really bad. I only wanted a trim on my Golden Retriever, but I got a failed 3rd grade art project on him instead. She was also very rude and oblivious to my girlfriend. I dont know what shes on, but she should not be a dog groomer. Save yourself some time and avoid this grooming salon. Ive heard better reviews from places not too far from here.
If you dont have their card everything is real expensive.
The employee was so helpful. She helped me locate the dog food I was looking for. She carried it to the register. After I paid she carried the two bags of dog food to my car.
Have been trying to get my dog into a groomer for months and everyone has been extremely full I tried Pet Supplies Plus grooming and they got him in within two weeks they were very nice and did an awesome job on my little guy I highly recommend them
They were out of the dog food I needed, but Emily called another store & had it delivered to the store the next day for pickup. Then when I picked it up, an associate carried it out to the car. What great customer service!!
Great customer service when you can find someone
That was the best pet store Ive ever been into before. The staff was nice. And wow they even had a vet on site with 3 other vet nurses.
We used the grooming services for two of our dogs. (Kristy) They did a great job. I have never had so much paperwork when having my dogs groomed but I survived. Everyone was very nice.
Awesome!!! Love the care they gave my dog, she was comfortable and she looks so pretty when they were all done .thank you. Chelsea you did and awesome job. Rick and Shawn Kaseda Nikka s. Mom and Dad❤
The store is great but VIPPetCare in this location is the WORST. The people there are so rude. They traumatized my small dog. Hannah was so rude and started raising his voice when I told her that the information that she wrote on the info sheet was incorrect. She sounded so condescending and rude. I told Hannah that the way she treated me was not a good example of a great customer service but she never backed down. She is so rude and wasn’t very gentle with my dog. Stay away from this place. All they care is to upsell their products and more unnecessary tests. If you really wanna go there stay away from HANNAH. She will write wrong info about your dog and she is not compassionate about your dog either. My small dog had his shots and there were 3 people holding him. My dog is very friendly and is never scared of vets. But these people were so harsh on him. They traumatized my little boy. I should’ve waited patiently to get an appointment to with my baby’s regular vet even if it was 2 months out. Never will I ever step on this place again. Horrible. Horrible!!! Poor customer service. Rude people. Especially Hannah!
Price is fair. Stopped by there to get puppy supplies. Nice place to go if you dont want to wait for shipping
Fish were being treated again and first employee seemed to be having a bad day and was really short. Second employee, stellar informative and helpful and super nice, which was great because I was having a rough day. Prices are okay, they do price compare. Dude w the dyed yellowish hair and piercings made the experience way better. Thanks dude!!
It was a very nice Pet Supply Plus store. They are super busy because they are located in a very convenient location. The staff is extremely nice and knowledgeable! They were super friendly and helpful with everything we needed. The only thing that I would mention is that the place is super compact not a lot of room to maneuver the store is a little on the small side. But great place for pet supplies.
My dog was spoiled yesterday at Pet Supplies Plus. He had a grooming appointment for a bath and brush. The groomer was kind and understanding of his needs (plus she put up with his loud, booming bark). The store staff was friendly despite the fact that my dog marked his territory at one point when we were there. They gave him love and treats, plus, he now sports a new bandana after his grooming appointment! We will definitely be returning.
Went in to purchase a plecko for my fishtank and the first one didnt make it to home so we had to return it and they didnt even blink they remembered us from the day before and just exchanged him for another one that is thriving beautifully
I was here twice. First time I gave it 5 stars. A week later it was bad. They were out of canned cat food in every flavor and type i buy. Even the cat treats were out of stock.
If I could leave this place a 0 star review I absolutely would.Let’s start with what happened on Saturday, May 8th 2021 between roughly 12:30 PM - 2:30 PM.I have taken both of my dogs (one a sheepadoodle and one a chocolate lab) here for their entire grooming lives. My sheepadoodle has been seeing Christie since he was roughly 8-10 months old. According to her, jack has been great (or so we thought and had been lied to for over a year and a half).Saturday may 8th, that all changed. We dropped Jack (sheepadoodle) off to get groomed by David, who jack has never been to before. I get a call from Christie at 2:17 PM stating “we will no longer be grooming jack, he attacked David, and he’s just too big of a dog and needs to be done at a vet”. This completely caught me off guard as jack has never shown aggression for the 2 years I’ve owned him, and according to all of the times Christie has groomed him he’s been “great!”.I go to pick him up and Christie explains the same things she did over the phone and that he “might have a UTI” because he had peed. She had also told me that management told her several times to refuse jack as a client, but never gave me a real answer other than “oh, I could get him done but this was just the last time”. Why would you continually lie to my face and tell me that there were no issues, management was aware, and there were no warnings? This could easily have been fixed.David said that he went to grab jack out of the kennel and he was attacked and showed a handful of scratches on his arms. Jack had been there for over 2 hours and had barely been groomed. We had to go get him out of the kennel as wel. I find this all so confusing since every time he has been groomed we were told he was great, but that in fact she was lying the entire time.I did see a review from roughly 3 mo ago stating that the customer saw first hand the grooming staff being mean to animals. I cannot for the life of me understand why Christie lied to me for so long and all of a sudden now tells me she rufuses to groom him. I have never had David groom jack and I have absolutely no idea what he did to provoke such an out of character response from my dog. This is a DOG - a living breathing animal and they clearly don’t respect any animals they take care of.This is poor leadership and management from this team and I will no longer be spending any more money at this location. I have been a repeating customer at this location as well as recommending this place to several friends and family members and none of us will be returning. Refunding the $66 they charged me is not the answer to this and they need held accountable. This is just a way for them to shift the blame and not take responsibility for their actions - it’s easier to blame a dog that cannot speak then for them to take accountibility for this.I plan to get a hold of the BBB to see what further action I can take because this is absolutely wrong.
They do not follow the mask mandate so I would suggest people that are of high risk dont shop there. Plus they run out of food all the time so it is difficult to get your pets favorite food. I personally will find another place to shop as I have to immune disorders due to lung cancer and when I was there last 4 people walked out that got service without masks and there were 2 in store. There is no effort whatsoever to enforce the mandate so I just dont feel comfortable. The same people that shop in their store with no masks wear them to go in Giant Eagle right next door so these people know they wont put any effort into enforcing the mandate at all. Stay safe all
Nice and clean. Staff wasvery helpful
I always get my pets food and treats at Pet Supplies plus. They have everything I need. Very friendly and helpful.
Best store ever! People are so friendly and happy. Never had any issues; well minus my dog hating the bath area.
Staff is friendly. They get you in and out quickly. Too bad the product I went in for was out of stock.
Very friendly staff i have never had an issue in this store. They price match as well which is a bonus! Thanks for being a great place to shop psp.
Rachel and Holly are amazing. I am a new fish mom and had so many questions and issues. Not once did they get mad, annoyed, or upset. They helped me with everything. MyTank is now 3 months old and it’s perfect. I have 6 mollies that are doing great and one golden Siamese algae eater. Pet Supplies plus is the only pet store I go too!!! Thank you pet supplies plus ❤️.Now onto the cats. I have two cats. Everyone is super amazing. I found some great toys and some food that was still sell y date on clearance (blue buffalo) my fur kids love it. Wonderful selection or toys, food, and treats.Thank you!!!
I love this pet store its convenient its easy and they always have exactly what I need. I have the rewards program which is always a plus and easy to use.
This place is very expensive and they hire people to be groomers that have no experience and they do a terrible job and i have several times heard them be mean to the animals. There was a groomer named lauren that worked their and she was a great groomer ,but i dont think she works there anymore . do not recommend!
I just had to write this review especially for anyone who goes into this store . My girlfriend and I wanted some Bettas for our tank and couldnt decided. Catie came along and has so much knowledge and friendly and answered all our questions that we felt really good with purchasing from her. Her personality alone makes you want to purchase something. So if you need anything I recommend looking for Catie.
I love this store. The prices are reasonable, the selection is varied, and the associates are friendly and knowledgeable. The company offers discount coupons at least once a month if you sign up on their website and their weekly sale prices are generally pretty good. They also price match companies like Chewy, Petsmart, etc. I know Ive saved a lot of money since I started shopping there.
They r very professional and my dog had a seizure and they took her to the vet and then paid for it if that is not people that care and i would like to thank two of your employees for taking care of my pandy david and marcus they stayed there and waited for us to get to the clinic where they took my girl that is someone who cares about animals
I always get what I need here and Sam is always very helpful on everything
Sam made our visit awesome and she answered all our questions.
Not bad . They shouldnt sell live animals . The people who work here are inexperienced in that aspect. Product good , and they price match
They werent very helpful at all and over priced
PRETTY NEAT STORE! ALL KINDS OF CREATURES CRAWLING AND SLITHERING ABOUT! IM CONSIDERING BUYING A LIZARD.GOING TO DO A BIT OF RESEARCH,BEFORE I MAKE MY MOVE.
I ORDER DELIVERY. THEY ARE FRIENDLY, CALL IF OUT OF A PRODUCT THE SAME DAY YOU ORDER. TOP PET STORE 100%
Ok how are you today you wanted to know about PetSmart as you was asking me yeah its very nice place thank you when I dont have any photos are we good thank you
Well all I can tell you is they are adding professionals and they are on the job to help you. there is nobody lounging around or looking for something to do there always busy helping customers or doing something to make the store better. Its definitely a friendly place to have to pick out all your colors.
I love pets supplies plus. their prices are terrific and the variety is amazing!
Love the staff here. Always friendly and knowledgeable. They have fantastic grooming services and are one of few places that will actually brush my dogs teeth 😁
Customer service was terrible I told him that the bathing area was very very dirty I have a Bichon Frise and I know you know shes white. But I kept getting black hair over my dog because was very dirty they hadnt been cleaned out hair all over the floor.
We have gotten all our fish, lizard there.Great service all time, very knowledgeable.
The staff is normally very nice and helpful. The selection for reptile supplies for this location at the time is not great. Prices are alright, just make sure to check online. Not a huge selection of fish,birds,and reptiles. They do have a dubie roaches for reptiles their crickets are really small, and the frozen mice are a little high. Looooots of animal food selections. For sure more of a mammal focused store, which isnt a bad thing. They do have ferrets and chillas at this time
They are very helpful when I have specific questions about whats best for my pet. They have shared their experiences. Always pleasant and welcoming
Groomer Kristy does a great job! The store is stocked well and very clean. I like the VIP Pet Care Vets that are available on the weekends, too.
What a great experience! I worked with Jennafer at the front desk who was a pleasure talking with and made sure to keep me updated on everything happening. The manager Mikayla went above and beyond for me and took care of an issue I had with a bag of pet food. And Danielle in the grooming department did an awesome job with my husky, making sure his nails were trimmed just right! Thank you!!
Always such a clean store, always helpful people who care. I LOVE taking my dog here for grooming. She loves the groomer and they always do a great job!
Amazing workers. All of them will go out of their way to help you. They are very knowledgeable with all Animal. This is the only pet store I shop
I dont have pets my cousin do
Great, friendly staff! Very helpful & knowledgeable manager- Marcus!
Nice service if u need it. Manager Marcus is always helpfulGood guy.
Fish are constantly under quarantine. Recently bought feeders that ended up having ICH and infested my 65 gallon tank resulting in fish loss. Wherever the fish come from seems to constantly send bad fish to this store. Variety is nice but is too costly for me to risk getting sick fish. Seems like most tanks are on same filtration resulting in endless sick fish cycle. As for dog and cat supplies they seem top notch.
I love this place!!! The staff is very nice and always greet me when I come through the door. I bought my bearded dragon from them and I love him so much.
Never get any discounts anymore, can buycheaper elsewhere.
Great store. The employees are great 🤘
Tend to be out of stock on alot of items.
This place is terrible. The place was so dirty. Dead fish in tanks and the women whos name tag said LIZ was rude and was to busy laughing and playing around with another worker. She refused to answer any of my questions. I heard a dog barking and this Liz person told her friend to KICK THE CAGE AND SHUT THAT DAM DOG UP. I told her i was going to complain to the manager and she just laughed and told me to f off.She should be fired along with her friend. They obviously have no compassion for our pets.I would never take my dog here and im going to tell everyone to avoid this place if they love their pets. The poor animals that are there are being abused from what i saw the short time i was in that store. This Liz person should be reported for animal abuse.
The employees at the Pet Supplies Plus in Painesville are the most kind and accommodating group. I was walking along the cat isle, with dry and wet food, dragging litter when an employee scooped it from behind me and carried it to the register. I noticed the cashiers seemed to remember customers and their furry companions.
Love this store. All the workers are nice and very helpful. Always have to get my little dog a small ball when i go.
Nice place to buy, but i would like that they have more toys for cats 😁
Good prices, clean.
Every time I buy fish they die. Cant find anyone to get help
Love this place everyone there is helpful and customer service is great everytime
Great place everyone ones usually friendly only thing I have a complaint about it I took my dog yesterday and the one of the employees was whizzing past me and nearly ran my dog and I over and almost ran into me a couple times throughout my visit I felt I was in the way when I was trying to shop for my things. Not a great feeling.
The grooming service is excellent! They took great care of my Domino, and made my handsome boy feel like a rock star!
The customer service is consistently excellent. They always notice when I buy heavy items and help me load them into my car without my asking.
My favorite part about this place is that they price match ! I have never had an issue with them! Always happy walking out
Great friendly, helpful staff members. Cashiers are always nice and love seeing your pets.
One of the only places I go for my dog! They are absolutely great! They price match all competitors! So there is absolutely no reason to go anywhere else!
Puppy shots $73.00 for the 1st set of shots.2 different shot vaccinations are $73.00 also.3 bundle of shots.
Got my pups hair cut today by Lauren! She did an awesome job and we will definitely be coming back!!
Customer service is always good, employees are very friendly and helpful
Everyone was very friendly and gentle with our old girl. Jenny loved it too!
Normally when you need help you cant find anybody but these guys are always very helpful and they never make up stuff if they dont know they tell me so and then they go and find out.Great store and great customer service
Great delivery service and I love their grooming department they are excellent
This place is the best!!! They take good care of pets.and they got the things you need.but they are expensive. So I give this pet store 3 stars
They used to have a good selection of fish. My daughter and I went there today and half the fish tanks were down. Not sure whats going on with that.
Staff is always helpful. Never have too look for someone who works there. Great selection. Prices are good.
Good place to get food for animals. Wouldnt recommend it for buying live animals though. Animals are expensive and there is a sign on the cages that says we cannot guarantee the sex or age kind of unnerving
We love the self service dog wash. Always clean!
Rescued a kitten who was suffering from malnutrition. Needed help to find a good kitten food, located an employee, who seemed knowledgeable and was nice, purchase his recommendation and now kitten is healthy and gained weight nicely
Daniella was very helpful with getting fleas off my two little kittens that are 10 weeks old. great service! thank you!!
I built the coolest aquarium with them !
Great, friendly staff
I went in for another item and pick up Arm & Hammer cat litter instead of going to Target. After leaving I realized I had paid too much. Target price is 1699 and I paid 2198 for the Arm & Hammer cat litter. Pet Supplies Plus is way overpriced
Love the pet wash! We pay one price to wash both our dogs! Saves the mess at home plus they have a drier!
They actually price match chewy.com. Im very happy with the service that I have received at this store.
Has everything for my dog and cat. Great people working there.
Excellent staff who ask if you need help and go the extra mile. Fabulous selection, great sale items.
Great pricing on all the items I need and a very pleasant staff that has worked there for a long time
I absolutely loved it. My fish moo moo and I are best friends now.
Love it there all the time I go every one is 💯 helpful and the groomer is fantastic for my baby Parker.
Cashier was not knowledgeable about common questions I feel they should know about the food they sell for dogs. But they are nice people
They have such a great assortment of pet food and pet care supplies here. Im very grateful to have them so close to home!
Pet supplies plus, they have a wide selection merchandise, extremely helpful staff. The prices are reasonable and to take coupons as well.
Great help with imprinting collar tags and picking puppy foods.
Very nice clean and well stocked sales associate was friendly and willing to help if needed
We use the grooming service here and the VIP pet Care for discounted shots
This is the best place looking for a certain dog food. The manager spent time with me very helpful
Everything was great.. Cashier was excellent with customer service !
Great place to shop for animal supplies
Nice place people are every helpful and l found everything I need
Awesome service and the only place I will take my dogs to get groomed.
Good selection for a small shop, friendly staff was just an easy and pleasant experience would recommend.
Nice staff. CleanNice selection.
Always so helpful and willing to help me , even out to the car. Best staff.
Store was clean and bright. Employees were pleasant and extremely helpful.
I go very frequently and the staff is always more then happy to help you. Very pleasant.
Prices are realy good the location is very convenient and the employees are very nice.
They had fish food and employees!
Very helpful ,store is always clean & in order & the manager she is cute 😎
Not the highest quality supplies.Very friendly staff.
Had ro wait 15 mins for help in fish dept other rhan that clean i always do go backthey have what i need in fish dept
Very clean store and friendly staff was in out before I knew it
On site dog grooming, and now vet service too. Always well stocked with food, toys, etc.
Way to many dog food choices...stock in middle of aisle...there was help available..and very fast check out...reward program a plus...
They have all the cat food and supplies I could need or want for my cat Sugar. The staff is friendly
The groomers are very friendly and do a very good job and take their time
Very helpful.
The staff here is great and helpful. I would definitely recommend this store
Be sure and take your animal with you Nice prices and a huge selection.
Clean pet store with very nice staff. Would recommend this store to others.
Well stocked, clean, and friendly staff
Reptile products are constantly not stocked. One of the employees was actually afraid of the reptiles and refused to take them out.
A little pricey but a nice selection staff is great very helpful.
Nice pet store ave a good selection, plus it has a DIY dog wash.
Good customer service I played for treats and a cage I was very pleased
Saw a dog groomer grab the neck and yell at little dog it was grooming! Upset me so much I got the manager involved. Discussing.
Friendly staff, good prices, doesnt smell like a zoo.
This is a really good store to go to , to get all your pet supply needs.
Very good experience there! The young lady was very helpful and knowledgeable!
Good selection of quality products. Very helpful staff.
Overpriced little pinkies and other items are way overpriced unless on sale.
Love this place formy dog Kristy Marmolejo grooms him an does an amazing job!!
Convenient pet store. Wish there was a better selection of frozen rats
Amazing has all the toys for the pet you own or will own! 😀
Very friendly and helpful store good prices with rewards card
Pricey but a great place to get fresh fish for dinner.
Amazing people. Thank you for always helping me with heavy cat litter buckets
Clean, helpful and good deals.
Has everything possible for my cat. Customer service is consistently amazing.
Wide range of pet supplies and dog/cat food. They have added a pet clinic and dog grooming.
Good place to buy crickets but no flightless fruitflies
Friendly staff and good selection of pet items. Self serve pet wash bay available too
Friendly people clean organized store with alot of sales items
My dog love going shopping with me. Here he can be the sniffer that he always wants to be.
Very good and fast service. I would recommend them!
Clean and well organized store for your fur babies.
Always a friendly, helpful store. Excellent inventory.
Professional staff, amazing selection of pet supplies
Always easy checkout and helpful staff.
Love that they price match, including online retailers like chewy!
Very helpful in finding natural medication for my lab/boxer torn ACL.
Great always has all my pets needs
Just a poor experience. Left and drove out of my way to petsmart to get what i needed
Star is very clean everyones very friendly always find everything I need.
Great pet store with fairly good pricing
Large selection in pet needs. Friendly and most helpful employees.
Love this place cashiers are always friendly too
Pet friendly, great selection and excellent service.
Not the best live animal care, but cleaning store normal prices.
Very clean store very helpful and friendly staff
The staff has never been especially friendly, and they dont have a very big selection of products
I found the associate to be very friendly and helpful.... I will be backed
Wish their coupons they send to you would not expire within 2 days.
Good pricing. Be sure to bring your pet.
Very friendly staff. This is our favorite store
Friendly staff, well maintained store but a bit expensive
Emily was a great help and super friendly! I highly recommend this stire
Love it close to home and they answered all of my questions...
Total reviews rating 4.4
199 Reviews for Pet Supplies Plus Painesville 2023:
Review №1
2022-01-141st and most importantly the Grooming department is amazing! Me & coco always feel welcomed and leave there super happy. She always looks extra beautiful! The store is always clean and very well organized. All the happy employees make it very comfortable to shop and love all the fur baby’s. Thank you for doing a amazing job with your customer service skills. Truly shows when someone is enjoying their job.
Review №2
2022-06-21Absolutely amazing place to get your dogs nails trimmed, or even just to get supplies! They gave everything you can imagine.My dog Lu Lu is very anxious when getting her nails trimmed, but the staff here is very kind and patient. Each time we come they are welcoming and are able to get the job done despite Lu’s timidness.Would 100% recommend!
Review №3
2022-05-16Pet supplies plus in Painesville today was exceptional for services and products.We had a super time speaking and working with Marcus. He was not only professional but extremely friendly and best yet knowledgeable of many products. He and the other gentleman in the store helped us become more comfortable with our decision on flea and tick supplies.Id have to say this store ranks top in my book as one of the ultimate best around. Even though one might have found some food and treats less expensive elsewhere, youll never beat the services rendered by Marcus.
Review №4
2022-03-06The Painesville store is always great when we visit. We always get the offer to carry our stuff to the car. When we walk in somebody always asks us if there is anything we need help finding. We’ve had great recommendations from them. Awesome customer service
Review №5
2022-04-08I wanna thank the girls at Pet Supplies Plus Painesville for trimming my fiesty Chihuahuas nails. Me and Pancho will be back. They did a good job!
Review №6
2022-05-13I was at that store to visit VIPVET and I asked the groomers if they had time to cut my dogs nail. They were kind and patient with my uncooperative dog. Well definitely be going back. Not sure if they well be happy to see my dog! I well be generous with the tip! 😊
Review №7
2022-06-13Well stocked and very clean store . High end pet products available as well as pets available for adoption. Marcus , the manager , goes out of his way to help you with any of your needs. Very knowledgeable and friendly staff!!
Review №8
2022-06-07Friendly & knowledgeable staff here, my pets deserve quality food, they have a nice selection.
Review №9
2022-01-30Awesome staff and a great selection of pet related items.
Review №10
2022-02-17Helpful staff. Store out of cat grass. Wow are prices going up! Its not just you guys but wow. Some of what I usually buy has gone up 30%! And many things are out of stock and posted to be so until 2023! Sheesh!