Pet Supplies Plus in Canal Winchester
Categories
Location on the map
Canal Winchester, Franklin County, Ohio, US
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 614-942-5698
Site: https://www.petsuppliesplus.com/
Site: https://www.petsuppliesplus.com/
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
Pet Supplies Plus in other cities:
Comments (32)
I waited on hold for 15 min when I called to check if they had a specific dog food brand (can’t believe I waited). I hung up & called back & when I told the lady I was waiting she asked me my name & the person I spoke with. I was perplexed & told her I had no clue I just needed to know if they carried the brand. She asked me to wait again & no one ever came back to the phone. This place is a joke!
Total reviews rating 4.3
32 Reviews for Pet Supplies Plus 2023:
Review №1
2022-05-25I’m extremely disappointed in this pet store. I came in several days ago to purchase a snail. I spoke with an associate and picked out a snail that was both advertised and labeled by the employee as a rabbit snail. With confidence, i bought the snail after being told it was a rabbit snail. Instead of a rabbit snail, the store sold me a trumpet snail. Within 1 night, my ONE snail (which was supposed to be a rabbit snail, only capable of having one baby at a time) had 30+ babies. I feel lied to by the associate and now i am stuck with 30+ snails with no idea what to do with them
Review №2
2022-06-29Dead fish in every tank, the tanks were dirty and there were 2 kittens in a cage for adoption one had an obvious eye infection. I wanted to take both and give them a life they deserve but I already have 4 cats at home. I was sick to my stomach walking out of that store. It was sickening what’s happening to these animals. I want to apply to work there just to help these animals. It made me so sad
Review №3
2021-12-30Pet Supplies Plus offering curb side pickup is so convenient. Canal Winchesters staff are friendly, helpful, and do the heavy lifting plus it is such a time saver. Order on-line, get it same day. Also by being a member of Pet Supplies Plus some items ( such as cat litter) results in rewarding customers with a free one after buying ten. Coupons and percentage off in their weekly ads sure help cut a bit of spending.
Review №4
2022-03-31A wide variety of products for many species. On-site grooming. Visiting vet. Always helpful and friendly staff.
Review №5
2022-04-05The store is gorgeous, all the products are fronted and lined up perfectly. Im always greeted when I walk in and help is also always offered in finding product. Employees seem to enjoy working there and its wonderful pets are allowed inside. I must pet them all! I love getting the member discount AND having dog greeting cards available for purchase it great! Ordering online for curbside pick-up is perfect during Covid, if youve had surgery, during winter or if you cant lift bags of food! These options make a difference! The only struggle is that certain dog treats are often out of stock.
Review №6
2022-03-27Store is really clean very friendly associates also they are really helpful
Review №7
2021-09-14The staff was very Helpful and attentive. They helped me make a dog tag and showed me all the new stuff for him. I was impressed. I Loved My Experience.
Review №8
2021-10-21Store was very clean and organized. And the 2 gentleman working there were pleasant and quick to help while I was there. Amazing customer service!
Review №9
2021-07-15They are always friendly when I come or call. I always find what I need for my sons support Mini Lop Mix, he is so picky and you have all his favorites!!!! Thanks guys♡♡♡♡♡♡
Review №10
2021-06-26The staff is always very friendly and helpful, even when I am second guessing everything I buy for my pets they are patient in explaining things and reassuring me!