In-store shopping
Yes
Pet Paradise in Willoughby
Categories
Location on the map
Willoughby, Lake County, Ohio, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 440-942-9016
Site: http://www.petparadiseohio.com/
Site: http://www.petparadiseohio.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:11AM–5PM
Comments (151)
Great pet store. Best cage prices!!
They sell healthy pets . I had to leave my guinea pig for a week because she was new which meant she had to get a clean bill of health before they would sell her to me , unlike the big chain stores that will sell them the same day they arrive. Great people.
What a cute store! I met some adorable birds and I met a little boa! The employees were so nice! Its not a big store, but it is very very clean and perfectly organized and has a bit of everything! What a jem in Willoughby!
Great staff lovely experience couldnt ask for more!
I took my male eclectus there today to get his nails clipped. I have to say Sue the owner did a fantastic job clipping them, but she very gentle and caring with him as well. I will definitely be back for future clippings as well as any other needs.
Very cute pet shop. The owner was lovely. I intent to go back an purchase a pet bird at some point.
This has to be the best place in Ohio to adopt a bird. No stores nearby us hand feed and it makes a huge difference. Our little guy is already amazing and hes only been with us a week. We drove over 2 hours to buy and it was well worth it. Highly recommended.
They are very clean and knowledgeable about birds in particular. They sell other animals but not like the birds. I love the owner she is the best as well as staff. My son bought his first bird from them.
I got 2 lovely budgies (parakeets) here. These are my first birds, and all the workers were extremely helpful in answering all my questions and helping me select male birds. The animals of all types in the store are healthy and well-fed, and have obviously been treated well. I wouldnt get a bird at any other store.
We had such a great experience purchasing our first baby Green Cheek Conure from Pet Paradise. Everyone was so helpful and knowledgeable and our baby is now 4 months old and a perfect fit for our family. We live about 45 minutes away and drove up there for 4 weekends to visit before he was old enough to bring home. All the staff was so friendly and answered all of our questions. We cant wait to go back and purchase more toys and see all the birds at the store. Really nice place and I highly recommend!
We absolutely loved our experience with Pet Paradise! Their birds come from real breeders and are hand-fed until they are old enough. The staff was wonderful and very patient. Weve been back every day to check on our new parrot and they have been more than helpful. The sales people are not pushy at all and really seem to care for the birds as much as they care for their clients. They also offer a lot of services for the future (wing clipping, suggestions on where to board, etc.). Thank you so much for your help!
Have gone there for two years now. We got a red tail boa from them and he has been the best addition to our family. They also have some of the best prices for live and frozen rats.
Weve just bought a baby bird from here. I cant be any happier with the way the employees and owner care for there animals here. Not to mention everyone is very friendly. Highly recommended :)
Cheap and ethical supplier of live prey items. their live mouse stock saved the life of my picky newly hatched ball python. I am not very knowledgeable about bird keeping but store birds were obviously healthy and well taken care of.
My husband and I are here all the time for all of our pets! This is the only place we come to and the customer service is fantastic! Everyone is really nice and our last visit we had a guy named Andrew that suggested a hog feeder for our 2 dogs and it works great! He even helped us with rabbit food and suggested items to use for my rabbit. We havent stopped coming here since!
We bought a rabbit here a year ago and had to put it down for hereditary tooth problems we paid like 50 for the bunny and spent around 1000 to keep it alive because the teeth were so bad every month we had to get it trimmed vet said the breeder knew about the tooth problems and sold them anyway because there was no way they didnt know costed my family alot of heartbreak and stress and money and to have to put down a pet we became attached to is horrible
Service is great! Very informative and always helpful,kind . Love going there.Always new toys to buy for my cockatiel. They just got finished clipping and trimming Sonnys nails and wings.
Friendly and knowledgeable staff. Specializing in small and large parrots. I just bought a hand raised lovebird from them.
Got my baby conure from here. Really my only complaint is the wing clipping. Completely hacked her primary flight feathers and she completely falls straight to the floor. Babies are so fragile it’s important they have the ability to glide to the floor not just slam straight down. They definitely should do more research on how to properly clip feathers. I didn’t even have a say on if I wanted her wings clipped or not. Asked them if they would harness train my bird because all my other birds are harness trained and to do it at a young age is the best and they said no that it’s dangerous which is complete bs.
Just an amazing pet store. The birds are all hand raised and well taken care of. Very knowledgeable staff always on hand!!! Only place we shop for our flying family! Keep up the good work
We drive 135 miles to buy our birds from Pet Paradise. Our pastel pearl cockatiel is darling; friendly and healthy! We are so excited about our white-faced baby, coming home in November. They raise great birds at PP.
A little annoyed I had to drive 3 hours when they said they had conures available and they would hold. Only to go and they not have any.
Lovely staff and lovely pets :) A good, friendly place to go for your birds needs especially, but truly for any little friend of yours in need of some supplies or goodies!
Best super worms around & excellent staff, theyre super nice & very caring. Love this business!!
I love this place. High recommend them
I’m trying to find a cockatiel and I’m hoping they have one I looked on the map thing and I did see it I pressed the street view I was very confused, hoping they have cocktails or at least cockatoos, I’ve also seen all these reviews everyone love this place if they have cockatiels I will definitely go here for sure! :)
Very friendly and knowledgeable about parrots and other animals! I have a different bird store by my house but I drive the 20 minutes just to visit Pet Paradise, they are wonderful people!
This is an old school pet store not a very large or commercial place! Staff was very knowledgeable and helpful!! Wish more places where still like this one!
Very helpful and knowledgeable in what I was looking for.
No plastic bags for crickets. Staff should probably tell someone that when they give it to you in a paper bag that theres no plaatic bag inside, just crickets.For a store that sells ferrets they should know the basics about ferrets .They have the ferrets in cage that has metal bars on the bottom. Ferrets have very sensitive feet. Therefore it causes pain to a ferret to walk in a cage like that. I get the convenience factor of the feces falling through the bars for easy clean up, but i think that taking the two extra minutes to clean the cage without bars and using a literbox is a much less painful solution.
Wonderful, caring pet store. They have the healthiest baby birds, including African greys, Indian ringnecks, Lorikeets, Eclectus, all types of conures, finches, lovebirds, and cockatiels, also snakes, chinchillas, hamsters, guinea pigs. No fish. They have crickets, mealworms and feeder mice and rats.
I bought a cinnamon green cheeked conure after never even holding a bird! I am 50 yrs old and I suffer from chronic migraines/pain. Monk, my conure, is my migraine buddy. The women at Pet Paradise prepared me and taught me (and continue to educate me in) everything I needed to know in order to walk out of their doors with confidence that I could care for Monk. I have been back to the store many times in the past month to purchase toys and Lafeber food. Monk, named after the OCD detective tv show, is such a happy bird! He is a beak clicker which is actually a birds way of expressing happiness. I am beyond delighted with the service I have received at Pet Paradise. I was referred to the store by pet lovers- who own dogs!- who have heard such wonderful things over the many years Pet Paradise has been open by their bird-owning friends they told me to go straight there and nowhere else. I did as I was told. My Monk has been with me for 33 days and says over 10 words including Momma. Thank you, Sallie and Sharon and Erica and staff! I am a customer for life!
We bought our hedgehog there and return because he will only eat their food.
Lot of stuff for your loved pets
A great pet store, and a great caring staff. Best place Ive been nearby when it comes to birds. The customer service is great, and the birds are all taken care of well.
So many beautiful birds, a few snakes, and an adorable baby ferret. The staff was friendly and knowledgeable, I can see why they have been around for so many years.
Bought three rats there, all wonderful and sweet. gave me pine bedding for my new baby though, he got a respiratory infection.
Got my hamster here! He is so healthy! Their prices are great! If you have a small animal come here youll be in Pet Paradise!
I have been going to this pet store for over 20 yrs and these ladies(owners)and their staff members are informative, helpful, and courteous. Whatever you buy here you know your getting quality.
Love this store. So clean, friendly and informative staff. Best place in NE OH to spoil my conure.
One of the cleanest, nicest pet stores I have ever been to. If youre looking for small animal or bird supplies, this is the place to go.
Love this place amd the people great cages for parrots too
Although I was unable to find my bird they were very helpful very polite and very knowledgeable and willing to help I will continue my hunt for the perfect bird 😊❤️
Pretty store with many lovely and friendly birds. The owner is very nice and very helpful. You will love her!
Do not buy snakes here. Has no information from the breeders they get them from. Also, not very customer service friendly. I felt like I was bothering them by asking questions.
Wonderfully store . Every bird the have is extremely happy and healthy . Good variety. Very knowledgeable and friendly staff .
Love this place, informative staff, awesome selection of product and cute and unique bird toys,beautiful healthy animals and products are competitively priced! Support this local business.
Great pet store. Extremely knowledgeable about exotic birds and reptiles. Been going here for 22 years!
Great customer service. Healthy animals and a good selection. I drive half an hour to come here.
This is a great place to get a pet. Their pets are very high quality and usually pretty healthy. I recommend this store before any others.👍🏼
Always friendly and knowledgeable with all the animals, especially the birds. Always have what I need in store.
Great place for a bird owner!!
The workers are very helpful
Knowledgeable staff. Lots of stock. Clean store. Animals well cared for.
The BEST ICE CREAM EVER!!!!!
Very friendly staff and sold ferret food in smaller servings which was helpful. Not a huge selection of items though.
Friendly knowledgeable staff with a great selection of birds and pet needs.
I got a pet rat there and it died 3 weeks after I bought it. Also the same thing happened to my parakeet but that one lasted a few months.😵🐭🕊
Love coming here for cool finds for birds and small animals. Great toys!
My go to pet store. I will only look elsewhere if they dont have what I want. Very knowledgeable staff
Went to pay cash for a bird, cage and accessories and was ignored, and brushed aside by another employee when at cashier to pay. Kids were so upset. Sad
Very nice staff. The mouse I bought from them is very tame, and very healthy. Clean, friendly and very nice prices.
Carry , well cared for ,not your typical chain animals...I purchased my 2 ferrets from here.
I have bought 5 birds from here. Every experience has been wonderful the staff is amazing!!!
Wonderful place for all things bird! Great prices and caring knowledgeful staff.
Very knowledgeable staff! wouldnt go anywhere else for my birds needs
I would give more stars if I could! Every single bird in this establishment was extremely healthy and well socialized!
Excellent place, the animals are happy and healthy and the employees are very knowledgeable.
The staff is great and so is the service. Ive been a satisfied customer with them for 9 years now.
We got our Green cheeked conure 13 years ago and they were great.
I brought a Pink Toe Tarantula! Great Service Great Staff
ALL OF THE STAFF R AWSOME....BOUGHT MY SECOND BIRD THERE.HER BIRDS R ALL HEALTHY AND WELL TAKEN CARE OF...
Service and product are the best
Always nice and love talking to the birds while getting my feeder mice.
Quality products, helpful friendly staff, clean, and knowledgeable! Variety of products offered for a variety of pets.
Called to ask about lovebirds, and the woman who answered was very rude when I asked if she heard if any other places sold them.
This is the best parrot shop! The staff are very experienced in birds.
Best bird,toys cages, wings nails clipped and food best information on birds
Only place in Lake County that provides the food I need for my snake. I love them
They are always super friendly, very knowledgeable and willing to share their knowledge and experience.
My favorite place to see birds and buy my bird food.
These ladies are always able to squeeze my guinea pig in for a nail trim.
I love this place today my Macaws 🦜 went and got wings and nail trim ♥️♥️♥️♥️
Wonderful full place to find a new bird and pet supplies
Nice staff and are gentle with my Rabbit and good prices
Always excellent service and advice. Not always the cheapest but definitely worth the drive as a destination store.
Always helpful. I drive from Cleveland heights to shop here.
Good place go there all the time for my bird food.
Good if you have bird . And people who work there are awesome.
Clean beautiful set up. The older woman working the floor was a doll.
So knowledgeable about all of their products! Super clean store!
Very nice people and I like looking at the different types of animals
They are always nice and offer assistance whenever we are there!
Very friendly staff. Very clean. Pets well cared for.
Favorite pet shop by far. Make sure to say hi to Jay!
Great place great staff and nice prices. Will continue to shop there!
Great store great service great pets I recommend to everyone
Only a few rabbits, ferrets, turtles and gerbils. Nice staff though.
Great place. Best pet store ever.
Knowledgeable people glad we found them
Love this, always willing to help
Great little mom and pop pet store caring people
Got a bird . A real cool place and many of pretty birds.
Friendly workers and they make time for even a question about your pet
Great place for great birds and supplies..
Its okay but the smell in store so bad
Great place for birds!
Awesome place to go. Everyone is so friendly. :)
Great great place the people are very knowledgeable and willing to help.
Good place to purchase a baby bird or baby farret
The best place workers are very friendly
I got a rat from here and he lasted 4 years
Great store, great service, great prices.
Amazing people and place!! They are the best.
Love it! clean friendly reasonably priced!
Boring
Best parrots you can get
These gals take superior care of the animals
My coming here for stuff for our Guinea pigs
Friendly & informative staff great pricing
Everything youll need for small mammals and birds.
Great place to buy Birds
They are friendly staff very helpful
Always good service and products
Nice bird store.
Lots of Small animal supplys!
Very helpful and knowledgeable.
Always knowledgeable and helpful.
Very knowledgeable staff
Love this Pet Sore!
Love it
Friendly and knowledgeable people
Clean, nice place
Good service
Great
Great people great place
Very friendly people
Great place!
Supwr friendsly
Always best
Great place!!
Total reviews rating 4.7
151 Reviews for Pet Paradise 2023:
Review №1
2022-03-19Well stocked every time. Everything from reptiles to ferrets, rabbits, and of course birds. Fairly priced. Would have given 5 stars if the new staff was more knowledgeable about hand-feeding babies, I wanted so bad to say something to her but stopped myself. Babies heads were not supported and not near enough food. Left them still crying for the food. I know this because I know of another bird store I worked at for 15 years and handfed babies daily. New employee got upset and rolled her eyes when I asked for no peanuts in the loose bin birdseed. Ive been asking for that for the past 10 years of me going there. If the old staff was still there definitely 5 stars.
Review №2
2022-06-15The rats and mice are fed and housed terribly. The snakes looked emaciated.The staff wasnt knowledgeable or friendly and kept contradicting each other. They have good prices and lots of animals but they are just not a place Id want to get my pets from.All the other pet stores said they have only heard bad things about Pet Paradise, not to get animals from them. I wont be going back.
Review №3
2022-03-21I got my prettyboy from here! the staff is incredibly friendly and informative. i definitely reccomend this place if you’re looking for a smaller pet. 🐾🐾
Review №4
2022-05-09Pet paradise is an absolute gem of a pet store. Features an amazing array of birds, reptiles, small mammals, and accompanying supplies.
Review №5
2021-02-05They take amazing care of the birds! They all seem very healthy and happy. The baby birds are hand-fed and very well socialized. It is definitely a bird store first. They sell other small critters too, but I dont know much about them, so I cant really say anything about their care.
Review №6
2021-04-07Very knowledgeable staff and the store is well kept and clean, as well as their animals. They prefer you to get to know what youre adopting first by interacting with them without feeling rushed, which i thought was very important! I love my rats so much and theyre surprisingly very social already. The staff were knowledgeable and helpful to make me feel confident about getting them
Review №7
2022-01-16They take great care of clipping the nails of my cockatiel, and very cheap- $10
Review №8
2019-12-07Awesome pet store bought my first bird from there. They really care about their birds I definitely will be back.
Review №9
2022-02-15Always loved this store! Ive been going since I was a kid! This is STILL the only place I have found that has LIVE feeders for all your reptilian needs! Follow me on IG @mother_beast
Review №10
2022-06-03Good product, nice people just too expensive