Phone: +1 440-353-9558
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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3.9 (130 comments)

Review №1


Outstanding service! My 2007 Nissan 350Z unexpectedly wouldnt start and needed to be towed to my mechanic. I called my insurance company (USAA) and they immediately put me in touch with Pattons Towing. Original ETA was 60-90 minutes but the driver called about ten minutes later and told me he was on his way. My car sits very low to the ground but Spencer hooked up the chains and loaded it on his flat-bed like a pro. He was very friendly and professional and took great care of my car during the entire process. Pattons definitely made a stressful situation much easier. Great job all around and a huge shout-out to Spencer. Thank you!

Review №2


Blaine came to pull my car out of my grass. What should’ve been a simple pull turned into almost an hour job and became pretty complex. He treated my car like it was a baby. Previous companies destroyed my heat shield, cracked my bumper and dragged my car so far on my gravel driveway I dropped gravel for weeks while driving. This company, specifically this driver, took every single precaution he could and literally tested my car like a baby. My car is my livelihood and a new one isn’t an option for me. Blaine was kind, courteous, respectful, understanding and again BEYOND gentle with my car. I hope he gets the credit he deserves. He could’ve hooked it and dragged it but instead took his time and was gentle. Thank you Blaine and thank you Patton’s Towing.

Review №3


Just had a phenomenal experience with Pattons Towing... the dispatcher at the office was prompt, courteous and respectful of my time and scheduled my tow without issue. Dave, the driver who picked up my vehicle, was not only on-time but a few minutes early, much to my surprise (and a HUGE relief from my last tow experience). Pure professionalism throughout. Will not hesitate to use again, if/when the need arises. Well done, Pattons!

Review №4


Quoted me an hour, was there in 30-45 min. He even tried to jump my car, after we had tried for an hour. He was able to get it to start, but the dealership still wanted it towed. Waited for me to talk to the dealership and even offered to drive me there. Top notch service, incredibly patient and knowledgeable. So very thankful for them turning my early morning disaster into a positive experience.

Review №5


I was broke down at a gas station and I had my three year old son with me. Spencer showed up to tow my car quickly and called in advance to let me know he was close by. Spencer was an amazing guy, he helped get me squared away but more importantly he took the time to talk with my son and made him feel included and special all while getting my car on the tow truck. He made my sons night and transported my car to the dealership in an efficient and safe manner. If I ever need a tow again, I’m calling Pattons and asking for Spencer, because that guy has it all figured out!

Review №6


If your respectful, they will help you out. When I was pulled out of my car, someone took a knife out of my pocket and set it in the divet of my hood and windshield. When i got my car two days later, my knife remained untouched, same place as where the guy left it. At that point my car was buried 3 cars deep in their lot so it had to have been looked at and seen by almost everyone who works there.Good people if youre good people is all im sayin. Its a pretty decent towing company

Review №7


I want to give a shout out to Matt for coming through for me today when two other companies never showed up! A State Farm agent by the name of Craig hooked me up with Pattons Towing and Matt showed up in less then 30 minutes! He handled my car with care and even sent me pictures of my car when he dropped it off at the mechanics! Very sweet guy! May God bless him!

Review №8


My car was just dropped off by PJ of Pattons Towing and we could not have been happier with our service. Not only was the tow reasonably priced for a 45minute drive back to our home, at 4pm on a Friday; but the positive and helpful attitude from our driver was phenomenal! I had our 3 year old son with me when I broke down and he was excellent with him, helping to keep him happy through this whole process. Would absolutely recommend. Thank you again PJ!

Review №9


Spencer was quick and efficient at changing my tire on the side of the highway. I can change a tire but with fast traffic & my kids, I’d rather not. So shout out to Spencer for helping us out of a jam on the side of the road in about 30 min!

Review №10


Junior was the person that came to assist me with my Car! He was wonderful,kind,patient and Prompt! He knew exactly what to do to help my car be free from being stuck on a large rock at Wendys in North Ridgeville. He used the tow truck to gently lift my car from the rock it was stuck on without any damage to my Car! He also helped me a couple weeks ago to jump my battery. He was a great personal guy to be sent to help me out!! Thanks Junior!! This is from Chris Ries!!

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