Parks Tree Inc in Eastlake
Site: https://parkstree.com/
- Monday:7AM–3PM
- Tuesday:7AM–3PM
- Wednesday:7AM–3PM
- Thursday:7AM–3PM
- Friday:7AM–3PM
- Saturday:Closed
- Sunday:Closed
I used Parks Tree several times at my old house and was happy they travelled to the west side to help me out at my new place. Andy and his crew showed up and did a complete clean up, put down weed n feed, and put mulch down in all my beds. The yard looks great! I would highly recommend Parks Tree. Andy is also very good about keeping in touch and following up on e-mails. :-)
I have had Parks Tree for several different services and have had nothing but fine work. Today, Mat and Joe were here for the spring clean-up special and did a super job! All the accumulated debris was taken away and some pruning done. I couldnt be happier and more relieved to see a clean back yard and some old limbs missing. Highly recommend.
The 3 men who came to take down our tree and grind the stump were fabulous! They were so polite and professional! They came on time, went right to work, and cleaned up the area when they were done - youd hardly know we had a very messy project done. Two nights before they came we had a very nasty storm, with damage done to our trees. Although damage from the storm wasnt on the job order, they gave me a bit of extra time and took down/cut up some limbs that broke during the storm...great guys...they really made me feel that they cared about my yard. Would and do recommend this company to anyone who asks.
They are so great to deal with. We had a large tree limb come down after one of our snowstorms. They came and looked at it, called me, gave me a price (discounted because I am a member of Angies List), and did the work within a week. They were able to work around my schedule and do the work even though I couldnt be around. I would call them again in a minute to do more work for me.
These guys are wonderful. Weve used them 4-5 times now for trimming big and small trees, removing bushes and doing general lawn clean up (cleaning and edging beds, etc). Each time they have been extremely responsive, flexible and prompt. Not only are they very good at what they do, every person on their team that weve met has been very polite and professional. Its such a delight to work with them. Well be calling them again soon.
Had the pleasure of working with Steve and this business is extremely organized and proficient! They work very hard to continuously improve their business and provide excellent customer service. Parks Tree is constantly upgrading their equipment to ensure the best service in town! Highly recommend this business
Very pleased with their services. Have had then mulch and do my flower beds. I have now taken them on to do my lawn. Also very prompt with snow removal and dependable.
Not honest in their dealings with customers. They will flat out lie to cover themselves. Do yourself a favor and hire someone else that is more reputable.To answer the response from the owner, yes I have the correct company, it is your group of dishonest people that I have dealt with.
I took advantage of your excellent coupon found on Angies list. Brad, Collin, and Mark certainly gave me my moneys worth. They were polite, agreeable, and HARD WORKING! They did so much more than I dreamed possible in under three hours. They cleaned up and took all debris with them. Even though they encoutered little surprises along the way (deep roots, buried electrical conduits), they kept going. I hope to hire these guys at least once a year. They were lifesavers.
Confusing estimate that appeared to reflect the service I asked for but wasnt performed. Refused to accept any responsibility for confusion just blamed me the customer instead. Andy was rude and dismissive on the phone, I would spend your hard earned money elsewhere.
Three guys showed up in 35 degree pouring rain to spring clean my yard! They worked for the allotted 1 1/2 hrs and did a great job. Im calling tomorrow to book them for additional work.
This company butchered the 2 trees on my tree lawn. There is no reason why so many branches had to be cut off. The trees look like telephone poles with feather dusters sticking up out of the tops. Very disfigured. I would never hire this company after seeing what they are capable of.
Parks Tree Service removed the dead branches from my Pin Oak and then cleaned up the yard.Great job.2nd time using them and will definitely do so again.
Both my husband and I want to thank all of you for an absolutely fabulous experience with your company. Everyone from Wayne to Steve and the three conscientious and efficient men that cut down our tress were phenominal! I look forward to doing business with you again very soon.
Extremely happy with the work that Parks Tree did. They removed two willow trees behind my fence and left the yard looking just the way it did before they started, with the exception of the two missing trees that appear to have been stolen by aliens.
We had Parks Tree guys come over do the Leaf cleanup ( there were lot of leaf from last fall) and do the lawn bed clean and mulch . they did awesome job.
Had them come in and clean up my yard which was a jungle. Did an excellent job and the young man was very professional. Highly recommend
Did a great job with tree removal and trimming on our church grounds. Very knowledgeable staff and owner. Great to work with!
I know the owners family (casually) they are good people. Never had work done but if their quality matches the equipment they bring theyre top notch
Didn’t end up using them, but I received a quote from them, quote was next day.
A quality Tree and landscaping service, will definitely use again.
Wonderful company!!!!
Awesome buisness
Total reviews rating 4.3
33 Reviews for Parks Tree Inc 2023:
Review №1
2022-01-14I received an email from Parks offering a winter pruning special at a very generous price. I called to receive an estimate and the woman on the phone was very pleasant and put me in touch with Andy who came out and gave me an estimate. They came and did the work today and were very efficient, safe, and professional. Overall, I was very satisfied with the services provided. The only issue I really had was that they missed one of my most low lying branches on my tree closest to my house. Its almost as if they skipped it for some reason because there are branches cut below and above it. Maybe they missed it?
Review №2
2022-02-10Contracted for by the hour two hour pruning. Workers completed almost nothing and were doing nothing when I went outside after about 45 minutes. The lead worker was actually just hanging out in the bucket nowhere near a tree, the other two down on the sidewalk. I spoke with a worker who said the crane they had couldnt reach the branches.They were supposed to clear the snow from the driveway of the house next door and work from there.They were aware and in agreement with that the day before the job was scheduled. They brought a plow with them but they never used it or cleared the drive. They took off one branch that they could reach from MY driveway and a couple of low branches from another tree that was not the tree I contracted for. Then they began hiding.They were informed by myself and my son that we didnt care about the tree in my yard, they were contracted to prune the tree next door which is dead and dangerously hanging over my house. One of the workers told me they couldnt reach it. They couldnt reach it because they were in MY drive and not where they were supposed to be, the drive next door. When they finally cleared the drive that they brought the plow to clear, they were quite able to trim the agreed upon tree. They thought they could take down one branch and then hang out for a couple of hours and get paid. It didnt work that way.Since they were all so young, I figured a supervisor from Parks would whip them into shape, but Parks response was inexplicably hostile, defensive and dishonest. They knew the crew wasnt doing what they were contracted to do. They knew the crew wasnt working from the agreed upon location. But instead of seeing that the job was done and done correctly, they decided to attack me. It should have been a very simple, straight forward two hour job and it was turned into a huge hassle. No one needs that. Avoid them.After reading the completely lying, false response to this review from the owner, it finally occurred to me what was going on.After the company representative viewed the work which I was requesting, the job was estimated to take one hour. And thats how long it did take. So all the rest of it was planned and contrived to stretch the job into the contracted time of two hours. The owner wasnt going to correct the crew, because they were doing exactly what they had been instructed to do. Horrible people.Show lessThank youEdit reviewRemove review
Review №3
2021-09-29Had a large maple in front yard which had many dead branches caused by cut roots. Parks came soon after the estimate was given and did a good job cutting out all the deadwood and cleaned up thoroughly afterwards all in about 3 hours. Would recommend.
Review №4
2020-02-12I have been a loyal customer of Parks Tree for several years since I needed my ash tree assessed for the boarer disease, and have been treating it successfully since.I had to have a huge dead maple tree by my power lines removed recently. Andy personally drove out to my home several times for free estimates and advice.They are friendly, professional, and do great work at a very fair price.I highly recommend them.
Review №5
2020-03-18Very professional. Did an excellent job trimming off branches over my house & garage. Brought enough crew & equipment to make job move quickly. There trucks are marked unlike some other companies and they are all in uniform when they come to your home for an estimate or work. I would recommend Parks Tree to anyone needing tree or landscaping service.
Review №6
2014-05-26Parks Tree Service removed a tree and cleaned up dead limbs and branches from a few other trees. I was very impressed by the thorough and professional service provided for a reasonable price! The team arrived promptly and got right to work. Everyone worked together well and they got the job done within three hours. I will definitely call on them again when I need more work. I highly recommend Parks Tree Service!
Review №7
2020-12-21Thank you Parks Tree! we had a removal done of an old and rotten maple that was betwixt a building and powerlines. watching you gracefully maneuver a 20ft limb from above an old roof to the wood chipper was a ballet performance. your nimble groundcrew twas also a sight to behold as they scurried about feeding limbs in an attempt to satisfy the voracious appetite of your chipper machine. the entire tree was removed in 4 hours! without a trace! tree bandits! in addition to the removal two other trees were skillfully trimmed by your charming climber. they look beautiful and well maintained. pleased with the care you took with the lawn and other flora. I will highly recommend your company to any and all whom find themselves in need of arbor work.
Review №8
2019-12-13We asked them to cut down the dead branches. They cut some large live branches and left a very large dead branch. They were also supposed to leave firewood. When we called to ask them if they would come back to remove the very large dead branch, they told us they put in their 3 hours already. They did drop off some wood. Way to follow some simple instructions. I gave them two stars for being the only tree trimming company who called us back for the initial quote and for dropping off the firewood. Even so, I won’t be calling them back again.In response to the owner: I spoke to Amanda on November 27th. She told me she would speak to the trimmers about my concerns. I specifically requested a call back from you. I did not hear back from anyone in your office. So my only question at this point is this: What part of “Remove deadwood 2” or greater” do you not understand?
Review №9
2014-05-29This was my first experience with Parks Tree and it was very positive. Andy was very helpful in scoping out the Project. The crew came on time (imagine that!), was courteous, professional, and cleaned up well. Our trees needed a lot of trimming and they look much better now. Overall, a very satisfactory and professional experience. Thank you!
Review №10
2016-06-19We were happy with the way the crew cut down the tree, but disappointed with what our lawn and the neighbors lawn looked like when all was said and done. I understand that there will be some yard damage, but we were not prepared for the amount of landscaping work that would need to be done to restore things after the crew left.To make things worse, we found out that the neighbors light post in their front yard had been damaged by a limb that fell. Understandable, but no one mentioned it. I had to find out from my neighbor after assessing the damage. Then, when I contacted our sales rep, he had to wait until he talked with the owner (who was actually there during the work). The sales rep called me back and I could tell he had the owner sitting next to him to guide him through the phone call. The owner was questioning my claim when it was OBVIOUS based on the tree branch marks in the yard and broken glass and plastic, that the damage was caused by the tree limb(s). If I were the owner, and I thought that even a light bulb was broken based on our work, I would have sent a guy to get a new light bulb and apologized. But they ignored it entirely. Then the owner acted like I was being a jerk for calling them and asking if they would help out with the cost of replacing it?!? They advertise that they are insured. I figured the idea of that insurance is to cover any damages they may cause. I guess not.Also, we were left with HUGE divots, dents and even tire tracks in our yard, and even the neighbors yard. Maybe that is to be expected? But no one had prepared us for that. Ive seen other services place boards down in the yard to drive on so as not to leave tire tracks.After multiple phone conversations with the sales rep, he agreed to have a crew come out and fill in the divots and tracks with top soil. Mind you, on their web site it reads, Our tree workers pride themselves on their ability to work together in coordination to bring the tree down without damage to your home or landscaping. The clean-up crews ensure that your property and service area will be neat and tidy throughout the entire job and upon completion.Then, after we removed the stump debris and saw dust (we opted not to pay them extra for that) I saw that the stump hadnt even been properly ground 2 inches below grade as stated in their estimate. It had parts still sticking up at least a few inches above grade (at least). Which brings me to why I was inspired to bother with this review. We had this done a year ago, and I am now trying to decide what to do with the stump. Dealing with Parks Tree was so exhausting and frustrating, that I gave in and stopped trying to get them to make things right. (I know I shouldnt have, but I had other things that took priority at the time).We will now be paying another company to finish grinding the stump. I really got the feeling that the sales rep was between a rock and a hard place. It seemed like he knew things werent right, but had to deal with the owner. Im surprised at all the good reviews on here. I swear we are not the type of people that are hard to work with. If anything, we are usually too nice and dont demand much. Not sure if we got off on the wrong foot with this owner when originally negotiating a price or what? But I would never give my money to this guy again.When we were shopping around for a service, Parks Tree gave the most expensive quote. We decided to go with them because we wanted the most professional service. In our experience, we would have been better off going with one of the less expensive competitors.---------------------------------------------------Update:I saw a response to my review from the owner. He suggested that I call the office and also said they would grind the stump deeper. I made the call and they arranged to have it done at no extra charge. I came home one day to see the stump had been ground down below grade. We are now able to start the process of growing grass over that area.