Papa Johns Pizza in Amelia
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Amelia, Clermont County, Ohio, US
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Site: https://locations.papajohns.com/...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Papa Johns Pizza in other cities:
Every single time I order from this Papa Johns its probably within an hour of the closing time, there has even been times where Ive ordered 20 minutes before the doors close. I always feel bad, but no matter what whoever takes my order never acts like its a problem and even encourages me to continue to order, and by the way, I mean the people at the store, not the switchboard people you get. I love ordering from the store and no matter what kind of custoizations I make, its always right, andalways on time. Keep it up 💪
We ordered ahead for pickup because we were on a tight timeline and was disappointed that when we got there they didnt have our order so we had to wait 10 minutes with a fussy baby in the car while they remade it. I understand that mistakes happen but they didnt offer a discount or anything in apology. The food was hot and delicious when we got it but I was disappointed with the customer service.
I ordered a pizza, some jalapeño bites, and a 2 liter last night. I was absolutely starving and when my food got here the whole order was wrong besides the 2 liter. I have worked in restaurants for YEARS, and unfortunately IT HAPPENS!! What I’m impressed with however, is the store manager called me to let me know he was fixing my order and having it delivered ASAP before I could even call them. (Didn’t plan on it, like I said, it HAPPENS.) but, being a former restaurant employee for years and years I know he could have just went on with his night since I didn’t call to complain, and chose to call me and fix my order! I really appreciated that! Great store manager and food was great! (Both orders!!) Thanks! will be ordering again!
Customer service is the BEST. We order a lot.. Of papa johns. Only time we received missing toppings and way to much bbq on a pizza :( They were very nice about the mistakes and sent a new pizza to us! Cant go more above and beyond than that! Thank you for taking care of your customers.
Whichever type of pizza we get from this please its always hot and prepared fresh. They always email me coupons and their app on the phone so easy to use. The staff are professional and quick on your order. Not like most places they never run out of napkins and plates. I hate washing dishes! 😡
We ordered a large pizza, cheesy bread and I wanted to try the new BBQ papadia last night at 7:30pm. Website said 27-37 minute wait, we did not receive our food until over an hour later. The driver set our food ON THE GROUND and took off, didnt even care if someone else picked it up or bugs crawled in our boxes. Thank God I heard him outside the door or I wouldve never known my food was here. We also ordered plates and napkins and didnt receive 1 of anything.Ok, next we get our food inside, open the pizza, its burnt and ice cold. Open the cheesy bread, its burnt and ice cold. Then onto the Papadia I was looking forward too. Well I posted pictures, since they forgot to cook it with the Bbq sauce they poured TONS of it all over the edges to make it look like it was a BBQ and bread sandwich, it was disgusting. Despite this, it was also burnt and hard as a rock, it couldnt be Doctored up to even try to eat, it went into the garbage. By far this was all around the WORST customer service, product and experience Ive ever had! Spoke to the manager Randall and at first all he offered was to remake it. What, then we wait another hour, no thank u! My husband said no, we want refunded. He refunded our card but after that service, I feel like he couldve TRIED to do more! We had to scramble to get ourselves and the kids ready to get food somewhere else before they closed last night.I understand and sympathize that people have bad nights but this was just no care for me as the customer or the food. Couldve called me and let me know they were behind, couldve waited to make my food until the driver was ready, couldve done a lot of things but didnt. Looks like we will be ordering from Larosa or dominos from now on, especially if this is how customers are treated. I will update if corporate does more about this situation.
This is certainly one of the coolest restaurants in the neighborhood. Every time I come to this place I am awfully happy. They manage their very high level service and the topmost level of cooking they provide. You definitely will enjoy this this place. Warmly recommended.
Ordered food online, took the money but the order didnt process. When I called she said it happens all the time I can just pay over the phone. The transition processed through my account so no I will not make another transaction with your company. The refund will take 7 to 10 business days. They also said it must have been my card, no because I just ordered from another place instead. If it happens all the time it isnt my card either. I will never order from Papa Johns again.
Terrible worst people I have ever meet. The guy i charge is childish and rude. He acts as though he has better things to do. Driver threatened to come back and fight me I am 27 year old female with two kids because his too was small never ordering here again posted about this all ready and they toon the pst dow . So I will be posting as much as needed these people will act like you are wrong no matter what they do watch out before you call
Ordered garlic knots online to pick up on the way home from work they said they were behind 25mins but 48mins later still no food people ordered after me walking out with food when I asked where is my food just a blankstare in frustration I left with no food.I guess my little $5 order didnt matter the poor girls working the front had no help and pizza makers touching their face & hair while making orders thats another reason for leaving. A $5 lesson to me I guess
Total reviews rating 4
105 Reviews for Papa Johns Pizza 2023:
Review №1
2021-11-01I ordered my food online for delivery, but they called me and told me that there delivery driver was really busy with deliveries and that it would take him forever to get to me. So he said if I could come pick it up he would give me half off 😁.. So I was happy about that! They only have one delivery driver, so if anyone needs a job!!! 🤑🤑🤑🤑
Review №2
2022-03-12We ordered and received 2 papadias they were horribly made. Too much pizza sauce and very little chicken and pepperoni. It was mainly dough and pizza sauce.
Review №3
2021-02-04Our first time trying delivery from Papa Johns in Amelia, we normally pick it up in Batavia. We really enjoyed the food alot! The wings had a really good amount of barbeque on them. The jalapeno rolls were loaded with cream cheese and were delicious, the best weve ever had! And the stuffed crust pizza from there is awesome! So Much Cheese! Very excellent food, we will be reordering soon. I highly recommend ordering from here!
Review №4
2021-10-02Ordered at 8:58 and They Burnt the First pizza and made it wrong, then the second Split the Garlic open and poured it all over the boxes because they had to make the 2nd one right… Just picked it up at 9:36 after they said they would deliver it to me. They tried to Lick me. Prolly won’t Order from here again. I’m a Great regular Customer but maybe not anymore if this is what happens to customers… There was an older lady, an older man, and a Younger man, Maybe a Teenager working, and the Manager was about 30’s or 40’s, maybe even late 20’s idk She keeps prank calling me and hanging up too. They absolutely sabotaged my pizza and my night. I’ll order from Little Caesars next time, Thanks👍 If I get sick I’m putting it on the record in advance, I am reporting it. Look at the photos wider. I have been nothing but Kind to these people. But I also have Audio recordings of some of the employees if you need them, Hopefully the franchise owner can reach out.
Review №5
2022-01-22My pizza was ready at the time I set. Great food as usual. I found this location is easier to get to by turning in at Kroger main entrance and take the back round behind this Papa Johns
Review №6
2022-01-08This particular store in Amelia is ALWAYS the first place we go to for pizza. Service is always fantastic. The food is consistently hot, fresh, and delivered with expediency. And the staff at this store never disappoint! We just think they all rock!
Review №7
2017-12-28Ordered a bbq chicken pizza and when it arrived it looked like it had been dropped. Also ordered a double mushroom pizza that only had maybe 10 pieces on it. Then the new salted caramel cookie was pretty pathetic, they just drenched it to where it was oozing out of the box
Review №8
2021-04-01Pizza is always great but lose the call center! We were on the phone with someone trying to place an order for 2 pizzas. One cheese and one pepperoni. Simple... but the lady taking the order barely spoke English and didn’t even end up placing the order. Had to go in and place the order at the store. I will seriously consider not getting pizza here if we have to deal with overseas call centers just to order pizza!
Review №9
2021-08-03Love this location... Called to order 5 pizzas to celebrate my husbands Liver Transplant n his Niece visiting n his son visiting. It was ok. Nobody likes what I got on my pizza which was Tomato Bacon n Green Olives n I started having bad stomach cramps n threw up about an hour after eating 3 slices of it. I had to lay in bed n wasnt able to be with them or care for my husband who needed his wound dressing changed etc...
Review №10
2021-10-05Ordered large garden pizza thin crust … Amelia locationVERY SKIMPY ON TOPPINGS … like paying 13.88 for just crust.Let alone $18.00.Second time not happy with this location in Amelia.Skimpy before on a Papadia.DO NOT RECOMMEND THIS LOCATION AT ALL.Problem is they don’t care to satisfy the customer…..I assume