Panda Express in Columbus
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Columbus, Franklin County, Ohio, US
Site: https://www.pandaexpress.com/use...
- Monday:10AM–9:30PM
- Tuesday:10AM–9:30PM
- Wednesday:10AM–9:30PM
- Thursday:10AM–9:30PM
- Friday:10AM–9:30PM
- Saturday:11AM–9:30PM
- Sunday:11AM–9:30PM
Panda Express in other cities:
The Gahanna location was hands down the best one I have visited in a really long time! They had everything ready and it was delicious!
Good quality of food overall. The staff here is fast and does a good job.
I have been visiting this location for years and never had an issue. The worst that has happend is they forgot my teriyaki sauce, things happen, I get it. They are always super friendly and the food is yummy. They seem short staffed like every other business around here, patience and kindness goes a long way! Keep up the great work guys :)
My family loves Panda Express. We are fans of the family feast as I have six people to feed. The three entrees and two sides are orange and sweet fire chicken, broccoli 🥦 beef and green veggies with chow mien.
Sumway I like the food , high on calories n lil oily .
Wouldnt suggest getting the premium items: since most ppl dont buy, it doesnt seem prepared adequately like other items. Also, rice over noodle is better as noodle is very greasy ughhh. Overall great to eat if you have a thing for asian food that day
Look, if you dont like the food, I get it. However, for quick, consistent, and flavorful fare, Panda is a go to when nothing else sounds good. The service is always prompt at this location and it is in a reasonably accessible location.
Great food great service.. my children and I eat here a few times a month and have not 1 time had bad service, a messed up food order or unsatisfactory food quality. Overall they get 2 👍👍
They solicit customers for donations. So be prepared to be served a side of guilt if you go here and like me can only budget for meals since we live pay check to paycheck. I think its absurd they get away with soliciting people for third party donations. I wont be having lunch here anymore. They are rude if you say no thanks. As if I owe them.
I tried to order sesame chicken at 8:30 and the lady said, “sorry we’re about to close we only have ___” and gave me three options... horrible customer service. If you’re open until 9 you can’t just 86 items at 8:30 that you’re lazy to make more of.
I dont like to give 4 or 5 🌟 to places like Panda Express, however, the staff has always been polite and generous with the service and food. Place is kept clean and stocked, rarely do they run out of anything. Panda is the fast food of American-Chinese food and they do it with style. My fave is the Orange chicken. They do have other regular dishes, but their signature item is the Orange chicken. Recommended to those who are on a time crunch and want a quick bite of Chinese food. Get a Panda Bowl for something easy for dinner or lunch.
The teriyaki chicken and rice are very good but their chicken egg rolls Not only did they look disgusting they are discussed They look like puked Baby food I have never in my life had chicken egg rolls that nasty
If you are looking for some quick Chinese style food this place would probably be to your liking. There are some very flavorful options here and the only reason I didnt give a 4-star rating is because I dont believe it is as healthy as a more upscale Chinese place. I still go here from time to time and usually enjoy whatever I am craving at the time. Prices are reasonable as well as the portion sizes. I have to say my favorite dishes are usually something along the lines of a chicken dish.
Americanized sanitized chain Chinese food. That said, who doesnt love orange chicken?🤷🏾♂️
Clean Restaurant and friendly staff. Disappointed with recent visit though. Quality of food has drastically declined since my last visit to this location. Fried rice was a mixture of fresh and old (dried out) rice. Chicken and string beans tasted like it was severely freezer burned. Could not eat. Kung Pow Chicken wasnt too bad. Unfortunate because the food was exceptional when this location first opened. Sad to say I probably wouldnt make the drive to visit again. *Side note: It was 33° outside when I visited. They had the air conditioning on and it was so cold, I needed to keep my coat and scarf on to be comfortable. :(
I ordered to entrees and told them both no peanuts due to allergic reaction, 20 minutes later I got home and both my son and I had peanuts in our entrees. I called and the woman I spoke with said sorry, we cant deviate from our recipe. On my receipt it said no peanuts. Im confused. I spent 12.90 on meals we cant eat. Ridiculous. I never actually post a review, my first but this is the third time this has happened. Im not never going back to panda express, and I will discourage others to never go there. Didnt even offer to remake or comp. Terrible service.
I love this place. I didnt even know what this place was but had planned to stop in one day. Last week I had a drs appointment had to leave work and was coming back when I got asked where my Dr was. I told them and they said oh good can you stop and pick up lunch for all of us. So they texted me their orders and it sounded like Chinese food so since Iove Chinese I ordered too. Since I have been back 4 times since. Good food.
Food is fair, kinda dry with little juice to flavor the noodles. At drive thru they dont want to give you enough time to decide gour order. Will only go back if that is the only option I have.
Did not have anything ready! It was 920 and it closed at 10 and manager said we close soon. I mean I understand u close......soon. But u still have 40 min! U could have 50 more customers! Everything was cold and terrible what was left. No orange chicken no hot and spicy chicken. And a couple other things. She made me pay full price for garbage food and as well food I didnt want.
If you want quick panda you come here, if you want good Panda you go to Polaris. Said they close on the inside at 8:30 but the website isn’t updated. Polaris is 20 min away from me but I will continue to go to that location.
I always enjoy my meals at any Panda Express. They have added a new entree for those who want veggies with no sauces. Its quite tasty as well. Goes great with the teriyaki chicken. Love their unsweetened tea too.
I am in love with the honey shrimp.
Food is always good but they never give me the extras I ask for. My cup of ice or my teriyaki sauce. I always end up with plain steamed rice(that is good not the problem) and plain grilled chicken when its called teriyaki chicken.... I come here often because in The beginning it was always right. Now seems like our order is never complete. Just work on details young kids.
Food was great hot not cold. They except debit cards unlike the one on broad street its always something wrong at that location.
Quick, efficient service. Food was nothing mind blowing but still decent. Nothing happened that would stop me from coming back
I came here the order a couple of combos I really like the service I got especially like the drive-thru pull up pick up Chinese Panda Express is one of my favorite places to go and eat I urge everyone out there to go and least try at least once I recommend Panda Express Dublin location because it is the best customer friendly fast and Fresh always hot food Panda Express
Out of broccoli and beef substituted orange chicken with 3 pieces of broccoli!!Ordered egg roll was not in bag with order. Orange chicken was so hard only a small percent could be eaten. Chow Mein was all onion and not many noodles.More like onion Mein.This was at 3:30pm not at closing time. Probably will not go back
Waited 10 minutes to get food because the person running the cash register was trying to figure out the process of giving change and the person training the person running the cash register was ill equipped to be a trainer. The last 4 minutes of my wait was due to a discussion between the two over giving the customer ahead of me her $.05 in change...
Not serving almond chicken breast which is the most advertised item. Rest all okay.
Avoid going here after 7:30. They dont switch out their proteins after this time. I got sticky hard shrimp like the sauce had camalized from sitting out. All the chicken was dry and the chow mein was extremely stiff. This has happened the last 3 times ive gone thru the drive-thru around this time.
Oddly, they were out of Orange Chicken and had to wait for new batch, at least it was fresh and wasnt too long of a wait. Food was good as usual. And employees were polite.
Customer service was basic. nothing over the top but just another worker who looks like they dont want to be at work. Food was hot but we wont ever know if all of it was because we didnt receive an entree and had to call back for later service to be rendered. Their locations are spread out so it takes 15 mins to travel their and this is the service you get. If you really want Panda Express from here i suggest going in so you ensure all food is served.
A good fast food Chinese option! Known for their orange chicken. I much prefer their Honey Walnut Shrimp, but be prepared to pay ($1.25-1.50) more for this tasty option! Sadly this specific location doesnt offer a kids eat free day but there are others nearby, that do.
Ive reviewed this restaurant before and find few things to fault them for. They do charge extra for certain entres, typically if they have shrimp which is perfectly understandable but then they serve you half the quantity as other entres. If you cant serve me the same size portion charge me more. Again its minor but for new customers or those who have never ordered a premium entre before it can be disappointing.
I used to visit this location frequently and have never had anything but great things to say. That is up until the last few months.The food quality has gotten bad and the service even worse. They have run out of rice and egg rolls an hour before closing among other items.They are on-site at my employer once a week... 4 out 5 times they run out of food in the 2nd hour and/or its dry or overcooked.It is obvious that nobody cares. I have contacted corporate 3 times with no response.So sad to lose a once weekly customer.
I consider myself a Panda connoseur and this location is absolutely top-tier. Fast service and everything has always been fresh with no more than a two minute wait for orange chicken (if were being honest we know thats time from your life well spent).
I got the walnut shrimp bowl. There’s an up charge of $1.25 for the shrimp... With that being the case, I’d expect to get more than 6 shrimp and a bowl FULL of rice. Very disappointed. I feel ripped off.
I enjoy panda. Their orange chicken is amazing! People who work here hold door open for customers clean up the place so nicely ! First time here Im impressed. Highly recommend
The service at this location is consistently great. The staff is friendly and quick. Of all the Panda Express locations I’ve visited, the food at this location is by far the best!
They state dine-in is available but its not. Has not been for a long time.
Terrible customer service. I ordered online for pickup in store. And when I called finally answered after 10th call. Said Id have to go through the drive thru. And when I wanted to cancel said Id have to do it online. But there was no way to cancel online.
JUST came from there. Orange chicken, fried rice, and chicken with mushrooms and zucchini. Very good! The nex time I will try the honey walnut shrimp as it sure looked good too.
Great food. The last time I was here, the food was not great and made me sick later. Hoping that this doesnt happen again. Food tasted much better and was hot too. Also kudos to the young lady who helped me. Ive been studying and incorporating asian cultures into my cooking. When she asked what side for the entrees, it didnt quite register with me at the moment what she was asking. I was like you mean egg rolls? Is that new? 😂😂😂 Rice is not considered a side, but a staple to me lol. Thanks for your patience though 😉
Always messing up drive-thru orders its the one female she never listens and she says shes the manager seems like their food is getting worse every time I go back wife is going to the one in Westerville they were either out of something
Never disappointed when we go to the Hamilton Rd location. Food is always fresh and hot. Service is great and lines are fast especially through the drive thru right now.
Came here with my family and all we ordered was just fried rice, some mixed veggies and spring rolls. We had to wait 15-20 minutes. The workers did not even look like they were working at all. They were talking to each other.
Chinese restaurant with a reasonable variety of menu items, quickly and adequately prepared by friendly staff. Great as a lunch or dinner option if youre not in the mood to prepare your own meal.
Guy didnt listen to us for half the order AND PUT A HAIR IN THE FOOD! gave too many sides when we said we didnt need them and left out a whole meal we paid for.
Very rude employees here at Panda. Very rude indeed.
Mixed feelings about this place. When I go in and an older Asian lady is working everything from service to cash out is awesome. When I go in and she isnt there, well, its the opposite. So now, I hope she is in there every time I visit. Ha! Maybe I should ask what day she works ...
Been coming to this location for many years. The food is always good and the portions are decent. Price of two entree a lot higher but that’s inflation ...
Great always fresh food. Speedy service. Amazing Customer Service. Exceptionally clean. The main reasons why I drive extra to skip going to the Easton location and come over to this location. Love it here.
Got there almost an hour before closing time. Waited in the drive-through for nearly 10 minutes just to be told that they basically only had a handful of appetizers left. Its a Friday night, I dont know, maybe have some food ready??
Delicious food, fast service, kind staff. I only visited the drive thru but I could tell from the quick glimpse inside that it had a nice dining room, too.
Best Panda in Cbus. The people are friendly and fast. Food fresh. They also give pretty healthy portions. Been to some other Pandas in town that get pretty skimpy with portions, but not this location!
Update. Surprisingly, the quality of food increased. Tastes much better.
I come to this panda often the food is always great the place is always clean they are always so nice.Today I came into panda and seen a person I have never seen working here before Mahad ,guessing he is new.He was so polite a customer yelled at him and he handled it so well.He was so helpful and it was a joy to get to meet him.Thanks mahad!
The food is good. The service was improved after we complained about. I have small children abd they eat all their plates there. Def my go-to place for asian food.
I was amazed at how kind and delightful the workers were. Mahad and Julie went above and beyond. And for a young man, Mahad was fantastic. Mahad you are going to go far in this world! Absolutely fantastic service and the food was delicious! Very happy with my service here 😊
Great food, staff, cleanliness, and cost. I suggest going to a standalone branch instead of going into a mall. The cost is more reasonable and you get better quality food. Try the orange chicken and the sweet & spicy chicken.
We love Panda Express. I usually get brown rice and double teriyaki chicken and a side of orange chicken. Its really good.
Kinda sucks theres no dine-in and the food was lukewarm. Flavor was good though
Awesome place, best panda Ive been to. All the food is ready, fresh and tastes great. Staff is very friendly and quick, place is spotless. Top notch all the way!
Quick, friendly, delicious, and theyve always gotten my order right! They take call ahead orders, which I recommend, so its ready when you get there
Employees went above and beyond. So friendly and welcoming. That alone made it worth five stars to me. Good customer service is rare these days.
It’s really good during the day but if you go at night before they close the food is a little hard and they’re out of almost everything.
I wish they cook their fried rice 100%. I liked their rest of the menu. but rice is really bad. I doubt if they cook atleast 25%. I can see grains in my rice.
No inside seating yet. Rediculous right? The portion has changed a lot. Much smaller container. Cheap! Cheap! Cheap!
Our rice took longer than expected and they kept apologizing and gave us 2 free cookies and 2 free drinks. Very great customer service
Service was quick and social distancing was heavily enforced and sanatising the restaurant was done regularly during visit.
Tasty tasty tasty! Angus steak and super greens, very nice lunch meal! Very friendly service....thanks Julie!
Usually, They serve food very fast and food is also delicious. One time I was ordering food from drive through, Stuff who took order was shouting at me to order fast.
Shohzada thank you so much for being so kind to me yesterday when I had a bad day and the food was so perfect. Panda Express is the best please to be if you need an excellent customer service and delicious meal
Slow service and long wait time. Food wasnt ready. 30min wait just to be served. Im probably not coming back to this location ever again.
Not what I expected, the food was meh... you could tell it was old and the service wasnt the best. Ive had worse and better food and service! Like I said...MEH
I stopped in for lunch ...the line wasnt to bad..service was good ...the flood was great ... the fire cracker shrimp wasnt as hot as I hoped but good
I really loved this place. I tried veggie, noodles and spring rolls today and trust me these were really awesome.
Food was pretty good. Service was good. Place was clean enough. I go back when I’m in the area
Its cheap Chinese food but I love it. They are quick and the food is amazing. They need to bring back the pot stickers though.
Just ordered Peking Pork for the 1st (and last) time.AWFULDo. Not. Try it... tough and tasted like cheap ketchup-based spaghetti sauce.
Came in before opening and they rushed our order. Great service great food. Would definitely recommend!
Always fast service in drive thru or inside. Very clean restaurant and kind employees. Try the Honey Walnut Shrimp!
The food is good😊but the GM was not very nice and I had to Let him Know about himself! Short young Asian guy😳
Great orange chicken
They do a good job here. Theyre very fast, the food is always fresh and tasty, and the staff is great.
If youve been to one panda express youve been to them all. Nothing great nor terrible. Good food, quick service, and clean restaurant.
I love their food, thats all I need to say. The orange chicken is the best Ive ever had.
Best Panda Express Ive ever been to tbh. The food is good the service is excellent.
Love the food. They were quick and the food was correct. Definitely recommend!
I prefer Chinese food from this fast food than most places that are not so popular, always clean, hot food, actually cooked, good smell, nothing smells old or rusty or any bathroom odor, staff is friendly.
Great chinese with pretty good size portions, all at an unbelievably low price.. if u like chinese, definitely try out this location
Fastest drive thru in New Albany and it doesnt taste like fast food!
Service is great but they are often out of the most popular entrees. Customers have to wait around for more to be made.
Fast and delicious!! Restaurant is clean. Staff is very friendly. Only down side is it is a bit on the pricy side, especially for lunch.
Had THE best customer service at the drive thru here today. The employees name is ConnorAnd of course, as always the food was delicious
Wonderful staff and delicious food. What more could you ask for? My favorite Panda Express store.
The bowl is just enough for me orange chicken and fried rice just enough for me
The people there are friendly, helpful, and quick. The food is delicious and fresh.
They have great food. My favorite is the Madrid chicken. Love it. Fast, friendly, convenient.
The staff is always amazing and the food is great. I love that they chop their veggies daily
Food was great. Had the new shrimp. Was to die for. Will eat here again soon
Quick service and decent flavor. Food quality is always good and does not vary from visit to visit.
Best Chinese food around. Always fast service, I eat here once a week and I will continue to do so!
The drive-thru people were friendly and quick
Like every Panda. Staff here are very friendly, efficient, and helpful. Food is what y and u would expect.
The food is very good but, they serve very little for the price they charge.
Ive been me to some Panda Express locations, but this one is a light in the darkness that never lets me down. Always there when I need some Americanized Chinese. ❤
Bell pepper and beef baby
Good food for a good price. Need to have a couple of soups like Won Ton and Hot & Sour available.
Always one of my favorite places to eat! I love the orange chicken with brown rice or vegetables!
Service was good and food was good. The location is a little tricky to get to right now due to construction.
For a fast food Chinese restaurant, the food almost always tastes fresh and is prepared to my liking.
This is by far the worst panda in columbus been here several times and gross everytime I think it will be better nope will never go here again
Typically have to wait for an item. If they mess up your order they make it seem like its your fault and attempt to make you prove that they messed up. Ridiculous.
There always out of something on there menuThe pecan shrimp was terrible it gave me bubble guts for two days
Rice was hard, almost like it wasnt cooked, and most of my chicken was hard. The sauce was good though
Awesome food , great service. love going here for fast food Chinese
My family loves the food because of the variety offered. There is something for everyone.
Very forthcoming with the samples. Tried the teriyaki chicken and decided to get a plate. Very good, kind of expensive.
The food is ok but the people working there like to rush you. Not cool
Very clean, great fresh food, and friendly staff. PLUS orange chicken!
Good food, people, price. I always order teriyaki chicken and mushroom chicken.
Took 20 minutes to get service while they took care of 10+ orders in drive thru that were placed after I reached the counter.
Staff is friendly but they always short staffed. 15-20 minutes for the drive thru is a bit excessive.
Great for fast food. Maybe change up the menu.
Cheap quick Chinese for people on the go or in a hurry to eat. Food is decent !
Food getting very average smaller servings
My daughter is addicted to the orange chicken, great food!
Food is ok. Service, not so much.
Its fast, convenient, and the food is pretty darned good.
Panda express is always nice service they do for customers. I love the place near here at Columbus.
Panda Express is Devine...Better than Chinese buffet or restaurants.....its fresh and so tasty.....Love the Panda!
Superior customer service and of course the food is excellent.
Not impressed. lack of options because most items are made spicy made it hard to find something I could eat. I wont be going back.
I go through the drive thru and order is always right, friendly person at the window, and havent been disappointed yet.
Great food incredible service and never skimp on the portions.
Decent food served quickly at a reasonable price.
Love it
Yummy orange chicken. Had a spicy kick to it, wasnt too sweet
Quick order food is filling. Solved my quick hankering for Chinese.
Meh... overpriced and overcooked..My fost time trying it... I was so disappointed..
My young daughter likes it a lot, but I always find the food disappointing.
Very clean, Staff is very friendly. Food is above average for fast casual
Fast service. Delicious food. Kinda greasy though.
Panda is what it is. But it tasted yummy and the staff was very nice!
Very busy place in the 6pm hour... Always love me some panda just sad the honey chicken was limited time only😣
Had to wait because they had to make more fried rice...how does a Chinese restaurant run out of fried rice???
Food was great until I found a hair in it.
Good food. Staff is very nice
Amazing food sometimes bad customer service
Food was delicious but its annoying to get to this location
Food is good, but prices are too high.
Love the teriyaki fried rice and side of crab ragoo..
Great food friendly staff clean restaurant
So much more awesome food versus the Newark Ohio store!
Great food and service.
This place is so good! Try the sweet fire chicken!
Good Asian food for a carry-out / drive thru place.
Staff helpful. Food could be kept a tad warmer.
Very clean establishment with a very pleasing visual desplay and friendly staff!
They are the worst location. Dont serve full menu during open hours.
Not prepared had to want long time for service
There once, not well impressed. Probably wont go there again. Better Chinese not far away.
Kind and tasty.
Long lines but always great food.
Fresh food, great service, and price
Great service every time and the food is great.
I love some sugar chicken 😆
Awesome specials and great food fast
Food was not hot, warm will not be back.
So freaking awesome. Fresh and hot will definitely be back.
Food is good. Prices kinda high.
Always out of all good past 8pm. Literally had nothing.
Quick and friendly service. Large portions.
Great healthy foods quick with the orders at the window
Best food in town. Always fresh
Food was cold, but still good
Dried out many times. Not nearly as good as other local Asian Cusine.
Excellent food. Friendly people.
Good food, decent price!
It was pretty good. Glad they offered samples.
I love panda very affordable meal to get
I love the orange chicken that place is yummy
Fresh hot food. Good service.
Decent food and decent service
For fast food, panda Express is great!
Very quick, a lot of seating options.
Very amazing food and amazing service
Got food on my way to work. Got off, came home, now Im puking.
Total reviews rating 4.1
199 Reviews for Panda Express 2023:
Review №1
2021-12-27It usually never goes wrong with Panda Express for me. Orange chicken and Teriyaki chicken is my all time favorite. I am surprised that this location is letting only drive through. Single plate with 1 entree is good enough if you are hungry. I would suggest to get single plate with 2 entrees if you are starving. Their veggie rols are alright but I am not a fan of them though. This will definitely will be on my Quickie list.
Review №2
2022-05-14Great consistent stop for Asian American style food. Definitely designed 5o fit the American palate and the helpings are huge. Plus the convenience of the drive thru is a nice touch. I highly recommend the Honey Walnut Shrimp, Orange Chicken, Honey Sesame Chicken & the Beijing Beef! Wish that the hours were later for a nice late night snack option.
Review №3
2021-07-26The beef broccoli had maybe 4 pieces of beef and a ton of broccoli. I was very disappointed. Thank goodness I also ordered the orange chicken. I do not recommend the beef and broccoli.
Review №4
2022-03-10Always good service and insanely fast if in a hurry. Sometimes out of items I like but supply chain to blame so understand it. Very well ran location and always extremely clean which is always a huge plus to me. That sweet sesame chicken is crazy good and that kung po chicken is good 8 out of 10 times think theres 1 cook thats off alittle on his spices.
Review №5
2019-02-03Its food. Columbus is home to several excellent Chinese restaurants. Panda Express is not one of them. If you are hungry, this place will do in a pinch, but youre better off eating somewhere else. The Hamilton Road location is kid-friendly, with high chairs. It is also ADA compliant.
Review №6
2022-01-09They were great and very fast. Even though the line was wrapped around the building, it moved quickly and I received my food fast after ordering. The line was only long because their seating area is currently closed, drive thru only. We always get the orange chicken and fried rice, its reliably delicious. I personally love the lo-mein.
Review №7
2021-12-20Did not like the food I received. It did not taste fresh.
Review №8
2021-08-02Typical Panda Express location, with delicious food!! The best deal weve found is the $29 family meal, which we purchased on this trip. The only reason I didnt rate this location five stars is that I ordered (and received) one regular plate in addition to our family meal, but I was charged for a bigger plate. Didnt notice until I got home with this take-out order. It was probably an innocent mistake, but I hate that places always upsell you, sometimes without you even asking!Insider tip: Keep your receipt and take the online survey thats printed at the bottom. It will earn you a free entree item! Totally worth two minutes of your time.
Review №9
2022-03-13We had Panda Express on Hamilton Rd cater a 75th unbirthday party. They had it perfectly cooked, perfectly packed, and ready to go at the requested time...even helped load it in the car. Will absolutely use them again. Thank you!
Review №10
2021-07-12I like Teriyaki chicken , but in this Panda Express every time I order it , 3 out of 5 times they don’t give teriyaki sauce , sometime over grilled chicken which goes to trash.