Ohio Exterminating Company in Columbus
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Columbus, Franklin County, Ohio, US
Site: https://ohioexterminating.com/
- Monday:Closed
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
They came and took care of my carpenter ant problem quickly and the guy taught me things I didn’t know so it was an educational process too. The poison even kills spiders which I didn’t know so that was dope.
We had ants in our offices and we needed someone to come in quickly and take care of the issue. Ohio Exterminating came in quickly, used products that left no smell or issues for anyone and the ants are gone!
Devin was professional and friendly. He made sure he performed all services we needed and made suggestions for our area. Great company!
I gave four stars instead of five only because there is another treatment to be done. Jim was easy to work with, very responsive and coordinated with my tenant so that I did not need to get involved. Easy payment over the phone. They appear to have done a thorough job, but the true test will be time. I will talk with the tenant in a month or so to see if there are any roaches remaining and report back. If no roaches in a month, I will give five stars
I have been using Ohio Exterminating for years for General terminate inspection and follow up of pest traps. Every single representative has been professional, kind, and answer any questions.
So far so good. Our experience was positive although there was a miscommunication on exactly what needed to be treated. We understand that most customers would prefer to napalm their entire property to kill everything, but we only wanted a particular area to be treated as we try to maintain a healthy wildlife habitat in our backyard. Its also interesting that you have to purchase a package of treatments but that is what the options were.
Ive been using them for termite control since spring of 2010. Their program works. Great job. Highly recommend.
The worst. Scheduled twice for inspection. Cleared with three tenants twice for entry. Both times called last minute to reschedule. Not the way professionals do business.
Jimmy arrived promptly in the quoted service window. He assessed the area, informed me what needed to be done to get rid of the wasps, and got suited up for work. When he was done he explained what to expect. He was right that there would be some live ones left, but only for a little while longer. We are very satisfied with their professionalism and would definitely call them again for another problem.
Great service at a fair price. Excellent communication and showed up to perform the service they said they would during the time they said they would. No more Yellow Jackets! Hopefully I will not need them again but if I do I know who to call - Highly Recommend
Firstly, I did not actually end up using this company. However, the information they provided me was extremely important and helpful. They were honest and transparent with me. They did not have a problem discussing both process for treating my termite problem (bait or spray). Every minute on the phone was helpful and informational. I would not have been able to make an informed decision without their help. I would highly recommend them, or at the very least taking the time to contact them. If I ever have a problem in the future, or somebody I know does I will be using their name.
I was very impressed that they were here when they said that they would be. The technician explained exactly what he would be doing and that I should call them if I see any activity and they would come back out. The company that I had come out in the past treated the nest from the ground. This company actually went on the second story and did a thorough job in removing the nest and spraying the area.
Very responsive and courteous - chise not to sell me on a more expensive plan even though I asked about it. Said all that I needed was a one time treatment at this time. Seemed to be invested my Interest and not selfishly motivated. Would highly recommend!
I had them do a one-time service for ants and spiders. With that there is a 60 day warranty after the initial spray. I have called and requested another spray three times and they have failed to show up each time.Also on the initial visit I was told I’d have a 30 minute call ahead. The day of I was out walking my dog and I get a call saying the technician is at my house and about to leave because I wasn’t home. I never got the call ahead. I was able to work it out since I was so close to home but the technician did not seem happy with me that he had to wait, even though it wasn’t my fault.I will not be using this company again if I ever need pest control. It’s very frustrating being told someone is going to come over and waiting and waiting for no one to ever show up.
What an exceptional experience! The super friendly office staff was able to schedule a visit within a few days and the technician showed up as planned, after calling with an update on his expected arrival time. Everything about the service was truly professional. I feel the cost was very competitive, although there are national type brands that quoted cheaper prices......but you get what you pay for (and I would rather support a small, local business run by the same family for 85 years). I highly recommend Ohio Exterminating!
Ohio Exterminating saved me after another company flaked. I had a hornets nest in a tree outside my front door. Ohio exterminating was able to schedule removal within just a few days. They were Competent and professional and took care of the problem completely. I would absolutely use them again and highly recommend their services.
They performed their mice service and it was quick and thorough. The technician, Adam, was extremely nice and professional and kindly removed a mouse I had in one of my own traps. He showed me areas to keep an eye out on and explained the service in detail. Overall highly recommend and will use them again.
Unfortunately, they did not provide a time of reference for the appointment nor did they call to let us know they were coming. They just showed up really early in the morning on the day of. Also the guy did not fill any wholes nor point out any....he only put down 7 traps and it costed a total of 248.32...lets see if these 200 plus dollar traps do anymore than the ones we purchased ourselves.
Great service. No pressure estimate for only what I needed and no sales job for a service plan. The guy who did the spraying was friendly and efficient. Will definitely use again.
I have used Ohio Exterminating several times over the years. They never disappoint. The technician that came out was on time, friendly, professional and knowledgeable. He took the time needed and answered all the questions I had
I would recommend this company to anyone. When I purchased my condo, I used this company to do my terminate inspection, and they did a fantastic job. I didn’t even have to be there to meet the person. They were able to do the inspection while I was at work, which I really appreciated. The price for the inspection was extremely low, which is also a plus. I would call this company first for any bug issues. I strongly recommend that you do the same. Please keep up the great work.
They have not shown up or mis-scheduled us not once, but three times now. It is extremely inconvenient since we have to rearrange our rooms and move everything from the floor. My roommates and I are extremely frustrated and they’ve done nothing except offer a mere apology.
The company was prompt & informative with their communication with me (I had found evidence of carpenter bees under the fascia of the house my husband and I purchased 6mos ago). My technician, Kent, was professional and personable, polite and friendly. I appreciated his time and experience. I would recommend this company & Kent to others.
My wife and I just purchased a home and after a few weeks noticed a few Carpenter Bees hanging around our front porch. We called Ohio Exterminating and they fit us into their schedule within a few days. They were very informative as to what to expect on the day of service and everything happened exactly as described. The technician was very friendly and professional as well as extremely informative and efficient at his tasks. We would not hesitate to use this company in the future for any needs we may have.
Great experience. Called just before Christmas when we started seeing evidence of a mouse after the first snow of the year and they were still out within a week. Technician arrived on time and was super friendly and thorough. Would definitely recommend.
After contacting several other companies, I was pleasantly surprised when I contacted Ohio Exterminating. The rep spoke to me in great detail regarding the wasps that we have been invaded by and provided several options that would be best for us. He sent his inspector out, who after finding an active colony, provided me with a service date and time for terminating them. The service tech sent a message advising he was on his way, and he arrived within minutes of the appointment time. So far there has been little to no activity of wasps.
We called Ohio Exterminating company after we noticed evidence of mice. Don came out and went above and beyond. I’m a bit phobic of the these nasty furry creatures and was very thankful when Don found and “took care of” 6 baby mice for us.The treatment is just for baits but hopefully that will do it. We will continue to monitor and hope that none die inside our house!!!!
Always professional and they inform you a day in advance of when they are coming for monthly service.
FANTASTIC service. Andrew answered my emails and got me a price very quickly and Art was SO friendly and professional and kicked the wasps out of my car side mirror! Thank you for helping with such a headache!
The service man was very polite and thorough in his treatment. He listened to me as to why we have a service contract and treated for our carpenter ants and other pest.
Weve used this company a few times now for bees/wasps, and have been very satisfied every time. They came out to re-treat for free, called ahead, and were very professional. We recommend them!
Hilary and Jimmy were very professional and kind. They both made my stress and frustration involving getting the uninvited pests from my neighbors a lot less stressful. They explained the process and what to expect in the coming weeks after treatment. Jimmy, reassured me that there wasn’t any type of live activity in my newly purchased home! He reiterated to me that I may see an increase of activity but this is normal because they are dying! I appreciate the understanding they provided in my upsetting situation.
This company was amazing ! I heard great reviews before using them and we had just bought our first house and had no idea what to do for termites. They were super professional and were out within a day or two of calling ! They always update us when they check the gate traps and always call to let us know when they will be out so we can keep the dogs in for them . I would recommend them to anyone who is needing any pest control !
Kent just came to our house to spray for ants and I just have to comment on how wonderful he is. The service we get from Ohio Exterminating is always great but this review is more a reflection of Kent as a person. He is so friendly and warm and Id highly recommend asking for him to do any service in your home. Thank you for sending him our way.
Extremely pleased with the service. Staff was very professional, did the treatments efficiently, practiced COVID protocols while in my home, and explained the process and answered my questions thoroughly. Highly recommend!!
Always very responsive. Technician calls to let us know when he will arrive and they use boot covers while inside the house. Technicians are always polite and professional, get right to work, and explain what theyre doing. Happy with the service and recommend them
Fantastic communication. Honest and really knows their stuff.
We just purchased a new home that sat empty for the better part of ten years. Mice, and squirrels had made a home since no one else was really using it. I have to say they were extremely considerate of the home and we haven’t seen any major damage to the house. That being said they are not paying the mortgage so, eviction was necessary. Ohio Exterminating came in a couple of days from us calling and were thoroughly professional. Pice was 1/16 of what Terminix was trying to sell us on. I highly recommend Ohio Exterminating and their service. They have been a staple in Columbus for 86 years and you can tell why.
I use Ohio Exterminating for multiple services. Starting with termite treatment and prevention when I first moved in to my new house, then to help with an unexpected ant problem in the middle of winter. The technician suggested their quarterly service which is so reasonably priced - peace of mind and any problems quickly addressed. Love the convenience, advance notification - techs always on time, friendly, and knowledgeable. Bonus that they are locally owned and operated - highly recommend.
I’ve been dealing with The Ohio Exterminating Company for well over 35 years! They are a great company ! They are extremely communicative, conscientious, and responsive to the needs of their customers! I would not have stayed loyal to them for so long if I wasn’t very satisfied! They do a very thorough job and their prices are very reasonable. They are a family owned business not a franchise and have been in business in Columbus for a very long time! They truly “get it” when it comes to how to treat customers and keep them very happy! Definitely five stars !Brian R. Grim
We had a wasp problem at our house I am admittedly unreasonably afraid of flying and stinging insects.Ohio Exterminating was one of several companies I reached out to to help address our problem. From the start, the company was very responsive, helpful and friendly. When our technician, Adam, arrived he was so friendly and walked around the whole house with me and explained a lot about wasps, their tendencies, and he answered all of my questions. He took such care with his work and spent time making sure he addressed treated all the areas we discussed. Adam was relatable and he showed that he truly cared about his work product. It’s always so refreshing to come across someone that exceeds your expectations and Adam did that for us. I have such a sense of relief when I’m home now.In terms of price, Ohio Exterminating was competitive and reasonable and there were no surprises when it came time for the bill.I highly recommend Ohio Exterminating, they’re an A++++ business!The best part is that I haven’t seen any wasps since the treatment!
As rental property owners, we are repeat customers of Ohio Exterminating. They always do a good job for us. They are responsive to our needs, professional in their task, and human in their approach. We have a long-term relationship with this great company and its people.
I have the quarterly service, but when something comes up unexpectedly they are always able to schedule an extra service within a few days of my call. They usually arrive close to the early end of the expected time range so I am not waiting a long time. I like the fact that they are a local business and I feel like we receive great service! No complaints here.
The estimate was timely and Jim was personal. I have carpenter ants on my screened in porch. I set up a time to have them treated. They request a fairly long window of time on the day of treatment 9-5. Thats why i gave them 4 instead of 5. Which might have been more challenging but im working from home so it was do able. I did request a call ahead to put my dogs up which they did. My treatment was on Monday so too early to know if it was effective. They treated the porch, house and garage. Theres a 60 day call back if the treatment doesnt work. Hopefully it does. Ive used them many times over the years for our rental properties.Shelley- 7/1/20
Great experience all around. Filled out the form online and sent pictures of the hornets nest, then received an estimate the next day. As soon as I confirmed they got me on the schedule a day or two later. Hornets nest was gone by the time I walked the dogs that morning, no problem.
Ohio Exterminating has been a great service for our home. We had never used an exterminating service before but decided to in our new home. Their service plan is a great value and I would recommend it to anyone. Thanks Ohio Exterminating.
Thomas was amazing! So professional and detailed! Went over and above my expectations! Thanks!
A friend referred me to Ohio Exterminating and since this was the first time I have ever worked with this type of company, I wasnt sure of what to expect. I set an appointment and the tech was on time and professional. He took plenty of time and answered any questions that I had before he began the work. When he was complete I had lots of additional questions and he spent nearly 45 minutes with me! In my mind that is going above and beyond the call of duty. Im pretty sure they are not the cheapest company in the yellow pages but when dealing with creepy things and critters, I would rather have the best protecting me. After that day I havent seen another critter, so I am happy with the service provided. Wouldnt hesitate for a second to send them to anyone I know! Keep up the good work! Now my million dollar question? Why are they only ranked a 2.4? Based on my experience, I am assuming they had one very angry customer or someone with other motives or a bit of both. A company cant stay in business as long as they have if they were as bad as a few reviewers posted.
Hilary was absolutely wonderful in getting established as a new customer. We’ve had a horrible time with ants and they’ve come out several times free of charge to re-treat. The technicians are all professional friendly and knowledgeable. They’re always out within a day of me calling. I would highly recommend using OHIO Exterminating!
The company treated our door for powder post beetles. Got it scheduled quickly and the visit went well. Good customer service!
Got a treatment for Box Elder bugs which did not work at all. Asked for a follow up service for free because I spent $209 for essentially nothing. I have been jerked around 3 different times trying to get a follow up service out and the lady and the front desk is a literally idiot.
We were having an issue with ants. A representative came out within a day (no charge!), found where the ants were getting into the house, and gave us advice on how to remedy the situation. He was very friendly. He wrote up an estimate for some work in case what he suggested didnt completely fix the problem. I dont think well need to use them for the issue, but they will be the first people I call if I need them in the future. Their service was great!
I schedule a treatment every spring and fall as bugs begin to make their moves. I have been with Ohio Exterminating for several years and they have always done a great job. Ohio Exterminating even came out for a second treatment free of charge when I had an issue with the first treatment. This is the kind of service that makes me a loyal customer.
Ohio Exterminating did an excellent job for us. The service technician was professional, knowledgeable and courteous. They have helped us in the past, as well, and we’ve always had a consistently positive experience. It’s not always easy to find consistency in the service industry, so we really appreciated the experience! Thanks Ohio Exterminating!
Great service, reasonably priced, with no sales pitches. Our service tech (Chet the sergeant) was enthusiastic, informative and efficient, although the carpenter ants certainly didnt appreciate his dropping by. I highly recommend this company.
Clyde (the technician) was very kind, respectable and thorough. I would recommend Ohio exterminating to others.
Denene was very efficient on the phone with expediting my request for service. She helped my problem come to a quick conclusion by forwarding my pictures to the owner. He diagnosed what my problem was and she immediately sent me my options. Ohio Exterminating was out the next morning by 10 am. Mack, my service tech, answered all of my questions and was very personable and professional. I am extremely satisfied with my experience. Ohio Exterminating wasrecommended to me by my sister in law and I will certainly pass on a high recommendation as well! Thank you again!
We had a great experience with Ohio Exterminating. They were professional and knowledgeable and effectively resolved our ant problem on their first visit. I highly recommend them for any exterminating needs.
Was searching for a new exterminator. Lady that answered the phone seemed annoyed, continued to take deep breaths like she was annoyed with me. When I mentioned that my issue is on an exterior 45-50 high, she just laughed at me. Poor customer service.
We have used Ohio Exterminating for over 20 years. Initially we contacted them due to termite damage. More recently we added insect and rodent services. They always let me know when they are coming, and came an extra time when I had carpenter ants in the house. They have always been quick to respond to my calls!
The exterminator was very knowledgeable and explained the plan of attack to eliminate ants. He took his time and was very attentive to where the problem started!! We would definitely use them again!!!!
They performed a general bug treatment that literally did nothing. They said I could call back within 60 days if bugs were still showing up and they would come back and retreat. I called 2 weeks past the 60 day period because life is extremely busy, and they said so sorry, but youre past the 60 days. Thanks a lot, will never use you or refer you to anyone else.
I have worked with Ohio Exterminating, both personally and professionally, for over 10 years. I have always found them to be fair, knowledgeable and thorough. There have been many times where the solution they recommended was less expensive than other solutions, which I greatly appreciate. I like that I can trust them to suggest what is best, not what is the most expensive.
We have used Ohio Exterminating for our personal home, our rentals and for our real estate clients. They are always very helpful and responsive. The staff is well informed and they even have products available to pick up which we have found very useful!
Ohio Exterminating did a fantastic job. My technician (Kent) was incredible. He was friendly, thorough, and went the extra mile to take care of my situation with the mice. I could not recommend him more strongly.
I was a technician at Ohio Exterminating for over 7 years. It was a wonderful company to work for, the family atmosphere and close knit relationships we built over the years I will never forget. No long term contracts, drawn out sales pitches, commission based compensation only designed to benefit your bottom line and not the needs of the customer. I decided to leave and go work for a bigger, more well-known commercial company and it was the biggest mistake I ever made! Ohio exterminating truly cares about its customers, staff, technicians and keeping your family safe and healthy, not just another number. I would gladly come back and continue my employment with a great family business like Ohio Exterminating. Glad you guys are doing well, Andrew! Miss you guys!
Have been using Ohio Exterminating for close to ten years. They have always provided good service and friendly staff. Were always called in advance when its time for a service. I dont have any spiders or ants, etc in my home. Very happy with them.
I have used them a couple times over the years and always feel they are honest in their assessment and not trying to sell a service. Like the online identification of bugs so they can see what you have. Gave us a couple options for our carpenter ants
Their customer service leaves a lot to be desired. It was like pulling teeth to get a renewal contract last year for my termite traps, and next to impossible to get them out to spray around my yard for carpenter bees and ants. Im not going to keep calling and begging you guys to take my money, Ill just hire another company.UPDATE: After speaking with the owner, and explaining to him that I wanted to leave their company for another I was told that if I left they would rip up my termite traps, costing me over $1000+ to have them replaced by another company. I told him I felt like he had me over a barrel, which left a very bitter taste in my mouth and Im still upset they never sent anyone over last year to take care of the carpenter bee and ant problem. He went ahead and said he no longer wanted to do business with me and if I left any further bad reviews of his company he would consider it slander and would sue me. Well buddy, I went ahead and modified my review here and gave you one star from two stars. If you want to see me in court, make it happen. My yard is being over-ran by carpenter bees and ants even though I called you guys multiple times last year, and you did nothing about it. You deserve this one star review from your bad customer service, and treating me like I didnt matter. Ill pay the money to have your traps replaced as long as I dont have to deal with Ohio Exterminating anymore.And one more thing... this is a review site, its not slander. I am a paying customer and I am allowed to leave reviews, good, mediocre, bad.... It is protected free speech. Sue me at your own peril. You will lose and I will counter for attorney fees, etc. If you think threatening lawsuits will shut me up you have another thing coming.
Our cat captured a mouse and brought it into the house alive. Unfortunately, we weren’t successful in capturing it so we contacted Ohio Exterminating for help. Mark was very professional and covered all the areas that could potentially be an entrance point both inside and outside by leaving bait traps. The next 2 days we noticed they had been moved. We haven’t noticed any droppings since then. We’ll continue to monitor the traps and areas but we feel that that are eradicating the mice.
I have used Ohio Exterminating for years and wouldnt think of using another company. Whether Im speaking with the office or with the exterminators everyone is always polite and professional the exterminators are friendly they are thorough and they know their business if I have any questions they answer them completely and if for any reason they need to come back because of weather or because Ive had to change an appointment they are always prompt they come back at the earliest possible time and they are always willing to work around my schedule. There is not a better company and the bonus is I happen to know that they also service the restaurants in my area and I think that speaks volumes.
I had the pleasure of working for Ohio Exterminating for a year & a half . Theyre a great company to work for and they have a super staff ! I miss them . It was a great experience for me . May God bless them in their future successes . I highly recommend their services ! They have great , knowledgeable technicians that will do anything they can to take care of your pest issues .
Courteous and professional staff. Always polite when they come to the house. Never have to worry of any kind of bugs at all! They do a great job I would recommend them over any exterminator in the central Ohio area.
Had a problem with carpenter ants. Technician Kent was prompt, courteous, and very professional. The office called when they were on the way and from all appearances our problem seems to have been addressed. Would not hesitate to call on them again. This was our first time using their service.
If your looking to start new service, I recommend looking elsewhere - This company cant even take the time supply full a contract bids. Ive reached out multiple times to the account manager (Jim Witt) with no response. I would have to think this is a example of the quality of there work more than likely.
I would like to thank Ohio Exterminating for their services of exterminating mice that inhabited my home after my cat moved with my son. I have a major phobia of mice (and dead ones). They came out and started the safe process (no bad chemicals or traps) of encouraging mice to leave my house and where they were hiding. They even allowed more visits with my initial cost at no extra cost for two months. Because of my phobia they came every other week at my request. They were patient with me, walked with me into each room and around the house. If it wasnt for them - I would be in the coronary care unit at Doctors Hospital. After 6 visits I got the thumbs up all mice were gone. Now I also have a new cat. I sure give this company 5 stars.
I’ve used Ohio Exterminating for over 10 years for general treatment to ant/stink bug issues. Always professional employees and great service, I have not had any problems. I have recommended them to friends, co-workers and have always been happy to refer them.
Very responsive and friendly. They don’t try to scare you or up charge you. Rates are very reasonable and their interventions work. I’ve used them for a few years at 2 different homes.
Ohio Exterminating has been great for my real estate contracting business. When I have a sudden situation, they always respond immediately to my needs. Quality people, great management, and the owner is often personally involved in many situations. Quality company that I continually refer to clients.
Mr. Hellwig is the ultimate exterminator. Hes knowledgeable, efficient and EFFECTIVE. And hes willing to teach, which is very refreshing. He explained how he worked and answered every question I had, and a few I didnt. I learned something and felt much more at ease letting him handle the problem. The cost was fair and he left me with no qualms whatsoever that the job had been done.Be sure and ask for Mick.
The guy that came to do an inspection and quote did not inspect anything. He did give me a quote that seemed reasonable. The follow up treatment was a bit less. He said they normally get them on the first try and I probably wouldnt even need the follow up. I flol owed their instructions exactly and even threw away almost all of my furniture. 2 weeks later there were no signs of bed bugs but I decided to do the 2nd treatment for piece of mind. Its been about a week since the second treatment and I woke up with bites. Im very allergic to the bed bug bite so I know thats what it is. I called these guys and they are going to charge me full price for another treatment. Apparently they dont guarantee their work and tried to tell me that no one out there does. Well, Im kicking myself for not doing so earlier but I shopped around and LOTS of other companies guarantee their work! These guys must not be that confident in their abilities to do the job and now I see why. Im going to have my home treated by another company and the apartment building that I own as well. Ohio exterminating has lost a good hunk of business because they have no integrity.
For my personal experience, if you have mice do not use this company. All they do is set traps, THEY DO NOT FILL HOLES. I called other company’s similar and they fill the holes for about $20 more to actually try to resolve the issue. The traps this company use, we already had and I tried to get a full refund, but for some reason this company, that been opened for a long time, couldn’t issue a full refund when I told them the first day I no longer wanted their service. Again they set traps, but do not fill holes.
We use Ohio Exterminating for our business. Great customer service, always on time and no issues in 4 years!
Amazing customer service. The last rep that came to check our traps saw me struggling to disassemble an old metal shower curtain rod in order to throw it out. Before checking the traps he stopped to help me. It had nothing to do with his trip out but he went above and beyond to help me.
We have used Ohio Exterminating for more than 10 years. The inconsistency of operators has always caused a struggle for us. I have to point out the obvious to each and every tech that comes in and check behind them to ensure completion of needed services before they leave. This particular service call found me chasing after the tech to complete the removal of some small insect mounds on the exterior of my home that I had pointed out to him during his surveillance of the exterior. He left a lot of cobwebs on the exterior also even after I specifically asked him to remove them. I have considered changing pest control service companies because of the poor quality of work experienced time and again from OE.
They put a Lien on my house for non payment and I have the receipt. They also never showed up when they scheduled!!!! HORRIBLE COMPANY, staff, and professionalism is Non existent. Oh, During Shutdown, they called me and threatened to take my house away if I didn’t pay a $126 bill that I already paid. Disgusting! Who does that?
It was great working with Ohio Exterminating. The responded quickly to my problem, dealt with the situation professionally, and all for a fair price. The experience was great. It was like I was dealing with the owner.
They automatically renewed a seasonal service without contacting us and tried charging us for it. I will be contacting the Better Business Bureau.Update: After several phone calls and emails, they agreed not to charge us.Buyer beware of seasonal contracts that renew automatically from year to year.
Ohio Exterminating is the most unprofessional company Ive ever dealt with. They refuse to do follow up treatments because they swear by their product; however, the day we were treated, we still had bed bugs. We called several times to have them come back, and they never returned our phone call. After four calls and voicemails, we finally got through. I would NEVER recommend them to anyone. They have been horrible to work with. I have no idea how theyve been in business for 80 years.
We realized we had bed bugs AND fleas and contacted our landlord immediately, who went through this company to try to exterminate them. We were told by our landlord that everything would be taken care of if we followed the instructions set by this company. We made sure to be extremely diligent, removing all clothing items, shoes, and thoroughly drying everything and following the other instructions to a tee.Just a day after the treatment, we were still getting more bites from both the fleas and bed bugs and continued to find live bugs. We were told by this company that just one spray would get rid of the entire problem, but after looking at reviews, the company itself responded to another review stating that multiple treatments are required to have any effect. Would not recommend this company for any serious pest issue.
Ohio Exterminating was fantastic! Very quick to help us with spring ants and explained the process each step of the way.Thank you for giving is comfort and safety! We appreciate the professionalism and courtesy!
The technician arrived first thing in the morning 7am.He introduced himself told me the plan to rid our basement wall of the yellow jackets that took residence in the cinderblock leading to the basement.He treated the nest with a liquid then a foam. The yellow jackets were not happy. It didnt quite kill the nest as fast as older powerder products but 3days later not a sign of them. Going to seal the hole.Thanks guys will be using them again. 🙂
We are so happy we got mosquito treatment from Ohio Exterminating this summer!! My family is enjoying our backyard like never before: no mosquitos!! Our technician was on-time, professional and attentive as well. Thank you, Ohio Exterminating!
Prompt, courteous house call after winged carpenter ant identification via photo review, exchanged by text. Excellent process. We highly recommend them.
They called 10 minutes before they arrived, did a great job or removing our nesting bees nest. They knew what they were doing and we would use them again.
I used Ohio Exterminating recently and had a pleasant experience. They came to treat for mice in the basement and while they were out they discovered evidence of termites. They were not pushy at all to sell me on something. I was informed of the damage that could be done and what to look for this Spring. Im a single mother and I feel like I can completely trust them and they had my best interest in mind. Price for treating mice was not bad either.
I called Ohio Exterminating because I know they have been in business a very long time. They lived up to my expectation from the first phone call to the solution to my wasp infestation. I would highly recommend and would call again if needed.
We signed up for the bimonthly service. They never told us that we had to call them to set up service dates & times. Normally companies call you to set these up. We were still charged for services never received. Why is it so hard to find a good exterminating company here in Columbus?!
We needed help with rodents in our shed. We called Ohio Exterminating and they had someine there the very next day. Its been three weeks and no new activity after the first week. Great service and people.
Inspector was timely, professional, pleasant and easy to work with
This company was very honest. I had ants swarming outside my back door, and they were climbing all over my dog and myself in the morning when we stepped outside, and were biting us.They identified my ants as pavement ants, and told me that with out any treatment they would be gone in a week. The ants are just coming out for the summer as an annual process! They did offer treatment now, in case I preferred to get rid of them immediately.Thanks!
Ohio Exterminating comes to my home to do quartly preventative treatment. They set ant traps in my window sills and where else I want them. EVERY SINGLE TIME they’ve come out, I asked them to bring enough ant traps because I do not want them to leave the ant traps with dead ants on my windowsills. I want them replaced with new traps and new bait. NOT ONCE since they have been coming out to my house have they had enough ant traps. I always have them come in the morning. What do they do for the rest of the day? I don’t understand why this is difficult request. II have called and spoken to managers I’ve been assured that this will be taken care of, blah blah blah, but of course the same thing happens the next time.
Been using them for years now, Troy has been the nicest most knowledgeable guy! Excellent customer service!
My apartment complex has used this company. We were not left with any information afterwards. We have had a roach infestation and they came to put down some powder. Not even a week later the roaches came back. I am now having to do another full examination with the same company! I just had a roach in my microwave that I have kept cleaned. Highly annoyed that this is yet another issue while Im in the process of moving to a new place.
From scheduling to inspection to treatment, all aspects of my interactions with Ohio Exterminating were professional, courteous, and competent.
I cant believe I just noticed some bad reviews on this company. Ive had great experience with this company and will continue to use them. They always answer the phone, so you know its local and can answer my questions. They stopped the carpenter bees at my house to do further damage, which has saved me money.
Had to use this company as exposed to bed bugs by a purchase that I made. Unfortunately the company I made the purchase from uses this company. Found the tech friendly, but very unprofessional. Was trying to sell a very un-neccesary heat treatment and bad mouthed a local company who has always provided myself and others with exceptional service. I feel that if you need to talk negatively and make derogatory and false statements about your competitors that its a red flag to not use your company. Be warned. Will try to sell service that isnt needed. Tech never found a bed bug and pushed heat. The company I made the purchase from ( who was footing the bill) luckily did not go for the heat either.I would suggest ohio exterminating that you brush up on professional behavior
Very professional and thorough. Got rid of the termites we had had for multiple years that other companies did not. No reoccurrence in the house. Reasonably priced as well great service
Used Ohio Exterminating when our house had termites and we used Sentricon to solve our issues. Price was competitive with others. We had nice experience with the staff and would recommend them to any of our friends. Thanks for protecting our home.
We have used Ohio Exterminating numerous times, and they have been excellent. They can help with any problem, their pricing was competitive, they respond quickly, and their staff is friendly and considerate. I highly recommend them!
Ohio exterminating company has been our proactive and reactive exterminating company for at least seven years and we have not had any bug or rodent problem. We are at 22,000 square-foot building and they take care of us very well.
Andrew and team are great. Have used them from everything from Carpenter Ants, to Bees in the House to mice on the second floor. Prompt, professional response and great follow-through. Will definitely use them again.
I have used Ohio Exterminating for a year. 3 unit apartment building. Had them out about once a month no changes in the infestation. I admit 2 of the units had lazy dirty tenants. but still nothing changes for the amount of money and for Ohio Exterminating coming out for about a year. I finally asked what and where are you spraying? Never Ever did the basements of the 3 unit, and I specifically said they are united. I asked every single time to have the same reps come out, Never Ever did they send the same reps, EVER, How do they or I know whats changing with the bug situation if a different person comes out. Nothing was changing and I finally called and complained. Spoke to Jim Witt, and he said theyd get it taken care of. NO he didnt, he avoided me my calls. I would never use them again or recommend them to anyone.
I have had only few treatments and everything seems to be going great. It can be hair pulling experience trying to schedule on days off to get same techician which i only allow Troy at my home.
Great experience every time. Technicians are polite and knowledgeable. They take the time to explain everything and keep us updated. Pricing is good and fair. Would recommend them to anyone.
I pay Ohio Exterminating for my church each month. I find getting the invoice on line is very helpful and easy. I hope they continue to send the invoices the same way in the future,
The company is great to work with. They are knowledgeable and take the time to explain what they’re doing and why. Would highly recommend them to anyone. Worth every penny for the piece of mind for our home.
They are the real deal and sell to the public...I usually buy viper anything that crawls or flys around viper is history. I spray my perimeter of my patio when i have guest and we can dine withiut pesky flying pest. I have been using ohio exterminator for 11 years. All their products are great.
My company has been using Ohio exterminating for over 10 years. The team is very knowledgable when it comes to pests and choosing the right solution to the problem. I would say Hilary is a staple in the office as it pertains to customer relations and rescheduling.
My experience with ohio Extermating ....On September 29th this year. They came out to do their Extermating the guys were very professional so I thought! As we left so they could work. We asked them to call us when they were done, which they did. 20 minutes later! I told my husband they cant be done! They were to do the entire house we have 4 bedrooms two living rooms a huge dinning room nice sized kitchen and a full finished basement. We waited the 4 hours they suggested after the phone call. When we came home we could smell the spray but only in the main living room. And there was trash all over the floor. The cheese cloth that was removed the packages from the bedbug covers which were torn from inappropriate handling. I didnt even waist my time trying to call them or anything I knew it would be futile. And now Im still seeing bedbugs! The only reason I have a 1 is because I had too. In my opinion they deserve -1000I would NEVER recommend them to anyone!THANKS FOR NOTHING OHIO EXTERMATING! You took my money and I got nothing in return!
From first contact with their office and later with the service team at our home they were accommodating, efficient, and highly professional.
I have been using Ohio Exterminating for about 10 years. In 4 different home and for everything from spiders, mice and even a bed bug scare. Andrew himself dropped everything and came over to ease my mind within 45 minutes of my call. They never try to upsell and I wont use anyone else.
I’ve used Ohio Exterminating on numerous occasions, and have had nothing but fantastic service. They are extremely knowledgeable, courteous, and professional. I would highly recommend them for your exterminating needs.
Very unprofessional and it seems they only have one guy that works for them. I had to as he came to my home to ask him both times sir will please spray my bedroom , base boards he just does a very lazy job . I hate the fact I suggested this company to my landlord and guess what 5 months later our building still has roaches . I do not recommend this company unless you have money to throw away.
All of a sudden I had roaches and my friend told me to use Ohio Exterminating. Im glad I did, as they only did one treatment and theyve been gone since. They also shared tips of what I could do to keep them away. Felt the pricing was fair, but I only got one other quote, but I cant complain as they did exactly what I needed.
Great service. Quick, professional, convenient! These folks know what they are doing. We live out in the country and ants can be difficult...not when Ohio Exterminating treats for them.
Ralph seems to do a good job. He is reliable. Last time he had some business over the phone but this didnt seem to keep him from doing his job.
Several of the inspection traps are covered with mulch. None of the mulch was moved which indicates that the traps were not checked. They still charged me $250 for not doing anything but leaving a sticker on the door.
We were having issues with carpenter ants this spring. At first I contacted Orkin but they wanted a credit card number over the phone right away and wanted to come out 5 times over 6 months and charge me each time. OEC charged me around $200 and said within 60 days if I still saw ants I could call them and they would come back and spray again. Chris was our exterminator and he was the nicest workman Ive ever had in our house. He was very knowledgeable and explained things really well. He took off his shoes in my house too without me asking. He found the ants point of entry and gave me recommendations on what we could do going forward to prevent these pests. I highly recommend them and plan to use them in the future should I have more pest issues.
The gentleman was very friendly and respected our home, and did a very good job at a fast pace.
We moved to a new house that had an existing transferable contract. They didnt check the bait stations (or if they did they never told us or asked permission to access the locked privacy fence back yard.) Pulled the termite stations months before the contract end, again without talking to us and without our knowing they were on our property. Broken bits from the removed stations were left on the lawn and I only knew they were gone from the holes and that plastic. Shady.
Excellent experience . They were able to schedule our service quickly and the technician was very thorough. Would definitely use Ohio Exterminating again.
Timely communication and appointment kept on time. Really great technician came out and I have an annual contract now.
I would not even give this company one star. I spent over $800 to treat my house in Columbus that mydisabled brother lives in. Besides bad customer service, they never got rid of the bed bugs. They sold me bed covers for over $100 and two bed bug traps for $124, neither of these items worked. After the third time they sprayed and bugs literally were visible and crawling around, I had to hire another company in Columbus. This company confirmed my suspicions that NONE of the treatments the Ohio Exterminating Company had done were even beginning to solve my problem. Also, because I was paying over the phone with a credit card, I called several times asking for a statement/receipt of the services I paid for. They never responded to my requests. I was totally taken advantage of and now I am paying another company to get the job done. If you want your bug problem solved, DO NOT USE THIS COMPANY!
Needed treatment for bed bugs, landlord changed from a company that uses heat treatment to a cheaper pesticide spraying method. So far 2 treatments have occurred, both being ineffective in removing the bed bugs. We told the company that we needed a 3rd treatment because many of us had bites all over our bodies. Despite finding live bed bugs the night before the treatment, the person that came to the house the following day (after we had completely prepped the house for the spray), refused to treat because he could not find any live bed bugs. Despite other companies using trained dogs to sniff out the presence of bed bugs in a residence, this super human employee must have the ability to see through walls and detect bedbugs under the floors magically. Absolutely terrible at treating for bedbugs, and horrendous at finding them unless the house is serverely infested, since they must actively see a live bedbug to warrant treatment. The only effective way of removing bedbugs from a house is through the use of heat treatment. Do yourself a favor and dont waste your time and money with a company that still uses pesticides to kill bedbugs. Also, dont tell me we didnt prep or take the correct precautions to make the treatment successful, because we followed the preperation documents 100% and bought mattress/box spring covers for all the beds in the house. This company may be good at the removal of other pests and rodents, but theyre awful at getting rid of bedbugs.
Ohio Exterminating has been my service provider for many years. Whenever Ive had a problem with termites, theyve responded quickly and effectively. Would highly recommend.
Mark was excellent. They provided service to Simply Self Storage and Always satisfied with their performance.
We have been very satisfied with the level if service we have received. Their service providers are prompt, friendly, informative and thorough. I highly recommend them!
Very professional called ahead and came early. Just needed an inspection but if they had found anything I would have used their services. Great service great company!
Very professional and receptive staff. CJ was on time, positive, and got the job done thoroughly. I would definitely recommend!
We have used Ohio Exterminating for over 10 years for our rental properties and our home. They always respond quickly and do a great job.
I thought The service was pretty good. Everyone was very friendly. The exterminator was one time and found several carpenter bee nests out side. So far so good.
So far my experience has been a text message with the wrong name and my appointment is scheduled a few days from now. Not sure what there is to review. But not feeling very comfortable.
Our apartment is with Casto (Vistas on Rocky Fork). Ive lived here since 2012. Never had bed bugs till now. We found bed bugs and contacted Vista IMMEDIATELY. Vista Apts called Ohio Extermination. They came in yesterday for one hour. They found bed bugs in our headboard, mattress and box spring. This morning we wake up to two live adult bed bugs in our bed that was just treated less than 24 hours ago. What the hell! Now what do we do?Not only do we have to pay for this treatment, Vista Apts is controlling what company does the work.
I use Ohio Exterminating for quarterly pest prevention. They are always very professional and thorough. They are priced fairly. I would recommend them!
We had ohio exterminate twice horrible service. Like people say the amount of money we pay for the service, they should do better. I would suggest no one ever use their service. Their repellent dont work. Very very un professional.
I really hope the on site service and prices are better than the phone experience I had just now. Just trying to get prices and change vendors. She didnt listen, was rude and hung up on me. Wow, moving on.
Efficient, professional and knowledgeable in inspections and treatment. On time and careful of home. I would recommend.
Weve been a customer of Ohio Exterminating for years. Quality work, thorough, reasonably priced. The techs know their stuff.
We we overrun by mice. The guy came out and wad very thorough and efficient!!! Very pleased. We have not had a mouse since!!!
Have worked with Andrew and his team for years on both commercial and residential properties. Always responsive and professional. Highly recommended.
I was very satisfied with the work that was done the techs that came out to do my service were courteous and professional.
Very professional with fast and friendly service. This is the second time we used Ohio Exterminating and hope to not have to use them again, but certainly would.
Very responsive and professional. Every time we called for them to come pick up, they responded quickly and the staff they sent out was great as well.
Very friendly. Called to confirm time and was here when he said he would be. The whole process from 1st call to completion was very easy for me. Thanks
Very nice Technician.
Highly recommend ohio exterminating! They even told us not to do a carpenter bee treatment at this time as it would be a waste of money until the temperatures outside warm up!
Have used this company for about 25 years. Always do a good job.
We really like your service tech.( Mick ) he is very helpful and knowledgeable. Please send him again in the future if possible. Julian Theado
Great company that I use for business and home. I would highly recommend.
Quick scheduling of service, thorough treatment and explanation of issue. Great local company!
They treated the house while I was not at home. They have all representatives bonded to give the home owner piece of mind.
Responsive, Professional, and Accurate. 100% satisfied from initial call to issue completion. Highly recommend Ohio Exterminating.
Ohio Exterminating always does a wonderful job. Wayne, the tech that came out, was great! Thank you for the great service.
Very professional and experienced.
They have served us for a number of years and have always done a fine job.
Terrific service. Love the confirmation emails that are sent ahead of time for service. Our service technician is great!
Took them almost a year to get rid of mice and took 4 months to get rid of bugs that started in another home! No starts i would give it a negative 5 had to pay out of pocket to another company
They were very responsive and kind. Service tech was quick and efficient and did a great job
I had called Monday and scheduled over the phone an inspection for Wednesday (my only day off ) this week 9-12 waiting for them til 12:30 decided to call and found out i was never put on the schedule . I get things happen , but make it right , this was inconvenient to say the least .
Working hard to keep our mouse problem under control.Live in a wooded area . They do a good jobs keeping bugs out of the house
Prompt and reasonably priced service. Associates are courteous and friendly.
We have used them for over two years and are pleased with their service.
I am a property manager and can always depend on Ohio Exterminating when I need them. VERY good service.
Great service. Timely, kind technician. I highly recommend them for household extermination services.
They sprayed my house which killed a lot of bugs. I still have a lot left tho. May need to bring them back in
Two years ago we were flooded with mice. Since we started using Ohio Exterminator we are down to zero!
The visit was punctual and profession. The OE employee was experienced and knowledgeable.
Quality company with quality employees. Efficient, polite, dependable and effective. Definitely recommend.
Great experience! Arrived early, super nice and got everything set for me!
Good people - good company. Very conscientious and thorough. Arrived on time. Highly recommend!
Great place to get your pest control supplies and they have a great social distancing process that makes shopping easier 😀
We have had very good reliable service with Ohio Exterminating
Company communicates well, employees very nice and professional
They were timely and professional. Got the job done quick and clean
Getting farm house ready for winter and they have the perfect fix for field mice with no mess.
Called about an insect issue I was having and they responded quickly and took care of the issue. Great service.
I’ve been using Ohio Exterminating for the last year and a half and have been very happy with the service.
Quick, easy and friendly service from the experts at Ohio Exterminating! Work done right the fist time, every time.
Total reviews rating 4.5
199 Reviews for Ohio Exterminating Company 2023:
Review №1
2022-04-23The two men who came were professional and patient. I felt the main guy was informative and excellent. 🙂Both were kind and helpful. However, I wish this business or their employer would text as a notification in addition to calling. The range was from 12-5 pm. That’s too long for someone to wait around and then I was called and told someone would be at my home in 10-15 minutes when I was originally told that I would be given a 30 minute notification call. So, the scheduling can be upgraded. A reminder email or an email confirmation about the scheduled appointment would be helpful as well which I never received. I kept calling to ensure I had the date and time correct on when I was receiving my service; which can be inconvenient. But, overall, the individuals who did the service were 4 stars. Face mask could be worn when workers come into a home and feet coverings due to their shoes and all of the different environments they walk into given their occupation. Especially, if home owners have on mask. It’s to protect workers and clients. Some homes aren’t clean and you never know the type of COVID, bacterial, or sickness that is around. This is for only if someone is working outside in the yard and then has to come into an indoor environment.
Review №2
2022-07-05Scheduling was easy and quick! The employee has been to our home before. He is friendly and thorough. We have not had any problems with bees or ants since he came to the home! We highly recommend Ohio Exterminating Company.
Review №3
2022-08-09We have had an issue with firebrats for some time. Ohio Exterminating was the ONLY company I contacted who actually knew what they are and how to address the issue, which we are currently doing. The tech that came has been working for the company for decades. This in itself speaks volumes about Ohio Exterminating! He was polite, knowledgeable and hardworking. They gave us good information about how it even started. I would recommend this company!
Review №4
2022-05-20We had several piles of sawdust behind a bookcase. Jim from Ohio exterminating came to our office and informed us they were regular ants that had moved sand around and weren’t digging into the foundation. He said no treatment was needed and the inspection was free. Very kind and honest. Would definitely call this company again!
Review №5
2022-06-01Every two years or so, tiny ants make their way into our kitchen to try to take over. I ectried to take care of it myself, but the problem just kept getting worse and worse. This is the third time I’ve used Ohio Exterminating and I will keep returning to do business with them if I have any kind of pests. Their intake staff are always professional and the techs that they send out have always been on time, courteous, knowledgeable and extremely thorough. 10 out of 10 recommend!
Review №6
2022-04-11We have used Ohio Exterminating for several years now. We would not want to begin pest season without them as a trusted partner. Troy always does an outstanding job on our account. We hope he continues to service our account for years to come. Thank you!
Review №7
2022-09-13We had an infestation of yellow jackets the made their way into our mudroom, as well as a gigantic hornets nest in a tree out front. Our technician was fantastic and took both of the care of both of those quickly and completely!
Review №8
2022-08-23I have worked with this company off and on for a number of years for my clients and myself. They are always responsive, professional and knowledgeable. Prices are fair. I would recommend this company, and often do when people ask if I know of a pest control company.
Review №9
2022-09-16The service technician Jonny was so professional, friendly, and helpful! We will always use Ohio Exterminating Company for our needs! Thank you!
Review №10
2022-08-16I used this service for my mother. Mariya the technician was very pleasant, prompt, professional and knowledgeable. I will request her to service my mother’s residence again.