Wheelchair-accessible entrance
Yes
Ohio Bureau of Motor Vehicles in other cities:
Comments (58)
Usually pretty fast in and out for all your license needs. With Covid they come out and take your name and make sure you are social distancing. They are wiping everything down after you touch it. The employees are warm, knowledgeable and welcoming.
Ladies are very polite and helpful
They were extremely slow. They ask for you to check in on line to reduce your wait. Checked in and still waited over 45 minutes. Got 2 stars because they were friendly. That saved them from a 1 star!
The staff was very helpful and friendly. They had masks and were good at cleaning areas and equipment between people. I appreciated their kind manner.
Friendly people and very fast attention
Not fast but not slow. All in all the wait was made ok by the friendly face that greeted me.
Good service and very helpful
What can you say there alot of people that need this service at the same time and i think they do a wonderful job a very thorough job well efficient and well oiled machine.
I never mind going to this location. The people are friendly and helpful. They are always willing to help and make the experience pleasant b
No enforcement of social distancing. In the spring they only allowed a certain amount of people in at a time. Today while the county is RED. They allowed the people to pack in the office like sardines. Sure they had masks and spots on the floor to mark 6 feet. But no one was using those spots except for myself. A HIGH RISK. ELDERLY PERSON. I guess if I get Covid I will know who to blame.
They do the best they can with the customers they get. As a customer you just need to have some patience.
Supervisor Debbie is regretfully ignorant for a branch manager. I visited the Urbana Department of motor vehicles to be issued a compliant Ohio drivers license. One of the requirements for issuing this document is a copy of your birth certificate. The birth certificate I presented has been used for issuing my commercial drivers license, a reprint of my social security card, and every form of ID I have ever been issued. Debbie claimed that this document is not an official birth certificate, and refused to accept it as proof of birth. She issued me a line pass, and directed me to the building next door to have a new birth certificate issued. I did as instructed, waited over 30 minutes in line only to find out they can issue only birth certificates from the state of Ohio, & because I was born out of state I would have to contact my birth state to get the proper documentation. A little investigative questioning would have saved me over an hour in line, and a lot of frustration. Upon returning 2 weeks later with the new document, I presented Debbie with her own handwritten line pass, which she promptly denied! She said the line pass system was for same day only. I will not be visiting this branch again. Its supervisors like Debbie that give the department of motor vehicles a bad name, way to represent your brand girl!
Ive never had bad service or any rude employees. If you go early enough the line isnt too bad.
Long line due to Vivid-19 but it moved quickly. Everyone working there was very nice, patient and helpful.
They have usually been pleasant, unlike it use to be years ago. I use dread going to BMV.
Good system in place. Didnt take a real long time to get in. People were very nice.
Friendly staff - very helpful - and yes they are very busy and there are long lines, but that is the case with any OBMV you go to, especially certain months of the year.
Even with Covid, they are quick. Only 45min total. But you can book online and shorten you wait
There I must always busy and the wait is kind of long if you have time I would suggest Springfield sunset and Selma not a long wait time there
Parking lot was almost empty today. My husband was in and out in less than 15 minutes. I did not go inside.
The employees deserve 5 stars. However the system, the state deserve 5 negative stars. Want to know just how pathetic and useless our state government is? Just visit the BMV during a Plandemic.
Everyone,from Rick down to the lovely lady who solved our situation,were simply splendid.
It was okay, had to wait outside, too crowded , 6 at a time, other than that okay.
Ive been to this location many times and Debbie is always helpful and good at keeping the line moving
I was in with my husband today and the supervisor Debbie was super rude!!!!! If I could go to another BMV I would but sadly live in this county where she happens to supervise this BMV! Very unprofessional
One of the only BMVs I actually do mind going to. The ladies in here are very helpful and informative
Better than I thought it was going to be the woman up here where all nice and trying there best
Fast and great service.
Best one in the multi-county area!
The woman working was very rude to me until my mom stood up next to me
Very fast yet thorough. Courteous experience.
Fast and friendly thank you debbie
They did a great job. Thanks 😊
In out quickly
Quick through the line today
RUDE !!!!
Sweetest women, very professional and helpful
Its the bureau of motor vehicles, only during lockdown.
No waiting. Very helpful.
Very friendly and helpful.
Cheryl was great help
Fast and Excellent service
Very fast service
Friendly service 🌞
Not enough staff. Waiting forever.
Pleasant, attentive and professional
Very professional and friendly
Pleasant
Total reviews rating 4.2
58 Reviews for Ohio Bureau of Motor Vehicles 2023:
Review №1
2022-06-03Very nice experience very friendly helpful couldnt ask for better service. Thank you 5 star for sure. Debbie it was a true pleasure meeting you.
Review №2
2022-07-01The workers were very friendly they were fast and quick getting my sticker for my wifes van God bless them all
Review №3
2022-05-27Amy was my clerk. She was very calm and together. The waiting are was packed.
Review №4
2022-05-18Very kind workers, and quick as long as you have all of your paperwork ready
Review №5
2022-04-11Working on getting my metal plates.. but theres an issue with my husbands license so need him off the title.. theres was misconception with the dealership so the BMV was as helpful as they could be and Rebecca even was able to lend me a phone so I appreciate them going above what they normally do by letting me use their phone and even looking up the dealerships number through the good of phone book. Just waiting on the corrected title and trying back at the BMV today for me to get these plates just under my name so I hope to God things go smoothly.. ;) * WILL UPDATE **
Review №6
2021-02-13Went to get my license renewed this morning. I got there at 8:15 and they had just opened. They took my name and asked me to wait in the hallway for social distancing which was totally fine. The lady was pretty rude but whatever so I took my seat. About 2 minutes later she came and told me it would be a 45 minute wait or longer. I looked around... there were only two other people there and they had just come in. I told her that I would have to come back later because I had to be somewhere else at 9. I asked if I could make an appointment for later. I got her rude attitude that they don’t take appointments. So I simply said okay and got up to leave. She turned around and told the lady after me to come on in. Seriously??? I have to wait 45 minutes or more and the person behind me (who was renewing a license also) gets to go right in. The only reason I gave her 1 star is because there were social distance practices in place. Customer service on this day a big fat zero.
Review №7
2022-02-15Quick and easy, less than 15 minutes. Friendly staff.
Review №8
2022-03-31Always friendly and helpful in my experience
Review №9
2021-04-12Garbage. Manager gave out bad information regarding extended expiration date of temp tags. Him and his staff told me my tags are good until July and doubled down on this info when I questioned him. They are not good until the extended deadline of July since they expire after the deadline. Good thing I confirmed with another office otherwise I could have got a ticket for expired tags! To make matters worse this manager was talking unprofessional about a customer after he left in front of a bunch of people. He was loudly gossiping about how much money the guy made to the staff member next to him, whom was not wearing her mask for the 45 minute duration of my visit. Very unprofessional office.
Review №10
2021-10-09They do their best to get you out as fast as possible. Van come across as a little rude at times.