Wheelchair-accessible entrance
Yes
Ohio Bureau of Motor Vehicles in Athens
Categories
Location on the map
Athens, Athens County, Ohio, US
Accessibility
Phone: +1 740-592-4667
Site: https://www.bmv.ohio.gov/
Site: https://www.bmv.ohio.gov/
Opening hours
- Monday:8AM–5:30PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–2PM
- Sunday:Closed
Ohio Bureau of Motor Vehicles in other cities:
Comments (79)
They were super fast in there on Monday. No more got signed in and they called my number. 5 minutes in got my sticker and out the door. Way to go BMV! Keep up the good work!!!
We had an excellent experience this morning. Nikki was very personable and efficient. No waiting. My husband and I both renewed our licenses and were in and out in about 20 minutes.Highly recommend this office.
Nikki was awesome and helped me out a ton!
Quick and very helpful. I was in and out in no time.
Actually is annoying going to the BMV usually is on any given day they actually made it super easy especially since I decided to wait until then near the last possible moment to get my stuff renewed. They actually were really nice.
There is a reason, aside from the lines, that people dread visiting the BMV and its the robotic rude staff. I was there this AM and was this gals first customer and she was incredibly rude. Read absurdly fast and acted frustrated that I asked her to repeat herself. I understand the masks and counter shields are a barrier, but goodness have some patience and read slowly and concisely. I cant imagine how rude shed be come lunch time. And why do the ladies all act like you work at the BMV and know their policy/corona system? Simply guide your customers instead of barking orders when theyre not getting it right. I worked in customer service so maybe I have high standards, but I believe in general kindness and this particular girl lacked every bit of it. Sorry Courtney, hope you have a better day, but life is what you make it.
Ingot in and out very fast. Everyone was very nice.
Trying to get tags for your car is like pulling your hair out!!! They have the worst efficient way if operating. 40 people standing out here waiting on their number to be called. It never used to be like this.
I was warned that this BMV had an extremely rude set of staff. They were most definitely rude.. From the moment I walked up, she had an attitude. Would not recommend this BMV. Especially if you’re seeing Courtney, who I dealt with at the BMV (who I’ve seen other comments in these reviews about).
My attendant who was a supervisor was rude and kept gossiping to her coworker while I was getting my license renewed. None of them were wearing masks either, but that might be due to state regulations changing today. Just a sour experience.
Title office tried to bamboozle me into paying full sales tax on a vehicle I already paid 90% sales tax on … had to hold my ground and call the dealership and they had to get someone more qualified to help me out … almost took 2400 from me!
Place is ridiculous NO help at all.
Sandy was very helpful to me and my son
They do a good job for being busy
Quick fast friendly service. Checking in online takes the cake!
This complaint is in regards to the Athens Ohio BMV testing center. My daughter tried obtain her drivers permit through this office. At first, I was going to file a formal complaint at the state level. However, since it was resolved, I choose to place a Google Review. I was unable to locate her Social Security card and quickly get a replacement due to the Coronavirus shut down. SS office said I would have to mail in my drivers license to request a SS card for her with a two week turn around. (I refuse to mail my license through USPS.) Her official transcript had an EMIS number, not a SS number. She had a formal document from school with offical stamp to fulfill the requirement. However, it was not a transcript. Athens BMV wouldnt take it. I tried twice. I explained that it was the same type of document presented 5 years ago when I son acquired a permit. I called the ladys supervisor who refused to allow me to speak to someone in Columbus (She didnt know her or how to contact her) I finally went to a different testing center. They called Columbus just be sure it met the requirements. My daughter was in and out within 30 minutes. I think the Athens office needs to learn what documents are acceptable.
Every single time that I go to this license bureau, which has been about four times as I have gotten my permit, my license, then got a motorcycle permit, and now trying to get my new license because I just turned 21. All of my experiences with this place have been absolutely terrible, the women that work there are so rude. Truly the most unpleasant experience and this time was the last straw I will absolutely never go back I am going to drive to Pomeroy to do it from now on.
Zero stars! They women in there act so condescending towards customers. I made the mistake of going in today when I know better. Off to another county to spend my money and it was worth the drive!
The DMV itself is decently staffed on a weekday and got me out of there pretty quickly, most of the staff were reasonably polite and helpful! The mall surrounding it can get sort of barrent at times but the office itself is accessible.
I have never been to a better BMV and I have never had a bad experience here. I have had a couple of disappointing trips, but those were on me for not being prepared with the proper documentation. The staff are very efficient and familiar with all of the requirements for any BMV-related procedures- they are very helpful if you are unsure of what you need to bring in. It is very handy having the title office just a few yards away and the drivers testing suite next door. The lines are unbelievably short, and I have never waited more than 15 minutes, usually less than 5. On todays trip, I walked right up to the counter. I am originally from a state where folks expect to spend hours at the DMV, so these short waits are delightful. They have helped me with a variety of tasks- getting an Ohio license when I moved here, getting a new license when I changed my name, getting plates for my car, and renewing my registration.
Very fast and friendly service.
Lady was short staffed an not very friendly at all.
Absolutely horrible experience a very long wait and the staff is not helpful and definitely have attitude problems and shouldnt be working in public service treating people the way I was treated 💯
Good safety practices in place everyone had masks. Still took a when to get in but nice staff .
The staff was very courteous and helped with those that werent sure of the way to get seen. Great ladies!
It was a lot faster than usual. Doing a great job getting people in and out. Great job. Thank you for your service.
Terrible people. Simply needed a form I had ready to send to any email printed so I could give them money for a license and was sent to a library or somewhere. People like these working for the state is the reason it is so easy to push the idea of a useless state. Its really just useless people representing it.
Didnt know you needed divorce papers in order to keep CDL license. What a crock. Should have given a blood sample for proof I guess.
Twice the Athens BMV Title Office has refused to transfer titles that were taken without question at other offices. Also, they never gave me my ID back, and they did not call to tell me they had it. Drive the few extra miles to a different county.
I completely understand life is crazy right now. With that said, common courtesy goes a long way. You will not find that at our local BMV.
Unhelpful tellers and an overall mess of bureaucratic rigamaroll. I literally brought medical records, billing, leases, etc. and they would not accept my proof after telling me said documents were acceptable forms of ID. Honestly I dont need a lisence if this is what I have to go through every time
Best BMV I have been to hands Down.
The people were very friendly and courteous and quick to get you out
Lady at the counter was nice, customers were not.
Friendly staff. They tried to help me as much as possible
Long lines getting to a service person, needs to go back to first come first served.
You gotta fight with them to prove you live in ohio ti get a dl. Terrible customer service.
Fast efficient, which for government bureaucracy is an oddity. Limited to 3 people and masks are mandatory.
Staff were helpful, and wasnt all that bad for a BMV.
It was good, completed licence tabs renewal, & good social distance practices.
Friendly staff. Quick service!
Can’t even call to ask a question they won’t answer their phone!!!!! Don’t recommend to anyone. If u can go elsewhere I would!!!
Closed before posted hours and then was unable to provide hours for tomorrow as they might be open...
Very friendly staff and never a long wait.
Jackson License Bureau staff is always helpful and polite. Great service
Didnt have to wait long. And it was at lunchtime.
Busy day, but line moved quickly
Very friendly service. Thanks!
Horrible customer service. Everyone was rude and disrespectful.
Staff are helpful enough but the lines are still long.
This place was awesome, I was in and out in 10 minutes
Great bunch of ladies. Represent class and common courtesy.
Definitely not open until 5:30 on Mondays. Whyd you lie to me Google?
Went in around 4 and was in and out
Phone number is wrong or they dont list the numbers for the different departments. Freaking annoying!
Very Fast and Friendly
Quick, easy, and polite today! Thanks!
Very quick and thoughtful regarding covid
It was OK. Just a bit of a wait.
Great people and great service
This establishment is incredibly rude and disrespectful.
Stickler to bureaucratic policy, but overall helpful.
Got thing done quickly,
Nice gal!
Very efficient.
Awesome service
Good place
Sucks
The ladies were so nice
Total reviews rating 3.6
79 Reviews for Ohio Bureau of Motor Vehicles 2023:
Review №1
2022-06-01I just moved to Ohio so I needed to get an Ohio drivers license, an Ohio title and then an Ohio registration/plate. My past experiences in other states had taught me to expect a very unpleasant experience with a very long wait. The Athens BMV & Title Office pleasantly surprised me with no waiting at all and the friendliest and most efficient staff I have ever experienced at a BMV/DMV.
Review №2
2022-07-09Staff very efficient and knowledgeable. Kiosk hard to navigate if you dont know technology but staff assists when you ask for help. All ladies very friendly.
Review №3
2022-04-09Constant SPAM (group) text messages after using phone # check in kiosk. Getting texts ALL hours, sometimes only hours apart - NOT from the Ohio BMV. Different numbers and different web page links each time!! Very upset that a government agency allows this to happen.
Review №4
2021-12-31The normal case here standing and waiting for your number to be call....once it was call the service was excellent.....There to register a new tag and request Disabled Vehicle tags....Sort out no problem and the Tag arrived on the day it was due via USPS......
Review №5
2022-07-06Not many people but still had to wait. Service is too sliw
Review №6
2021-12-25Usually not a bad experience ...the last time I went it was on an early December Saturday morning and everything I needed was pretty well taken care of.
Review №7
2021-08-26Fantastic experience!! Courtney was friendly and helpful!! I was in need of multiple services and she walked me through them step by step. Everyone was friendly and the service was quick and efficient. We will definitely be back!!
Review №8
2020-09-08These workers have their job down nicely. Some might see it them as rude but I see them as efficient and they know they have to get people in and out quickly. With the COVID I figured I would be waiting awhile but oh no, they have a worker at the front table that greets you and make sure you have what you need for what you are asking to do, gives you a number and there you go, wait for your number. Waited 10 minutes and there were 12 other people waiting. Quick an easy for my visit today. Thank you BMV workers.
Review №9
2021-04-19Mission statement from Ohio BMV website:Ohio Department of Public Safety employees shall demonstrate an understanding of the importance of exceptional customer service, and how it directly links to each employee’s job function and supports the mission of the department by:Consistently providing a high level of professional, courteous, friendly and respectful customer interaction to ensure an overall positive and service oriented experience.Government employees or not, that was some lousy customer service, at around 9:30 this morning, my number: D508. The employee in charge of kiosk 4 chose not to acknowledge my presence, and once I realized what was happening with attitudes, I requested that my license be returned, walked out that door, and will take my issue to an office with government employees that give a hoot, and I will find one.I certainly do not require you nor your version of professional ... and respectful customer service. What a joke.
Review №10
2021-12-02The attendant did a great job of answering my questions and prompt service. I got there early 8 am so you may want to think about that.