OfficeMax in Columbus
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Columbus, Delaware County, Ohio, US
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Health and safety
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Site: https://www.officedepot.com/stor...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–6PM
OfficeMax in other cities:
I purchased a new computer desk (confirmed for pickup on 07/01/2020) using the online/store pick-up website. Unfortunately, my item that was listed as in stock was not in stock. Therefore I will now have to wait 2 weeks (now backordered indefinitely as of 07/06/2020) for a delivery of an item I had already purchased with confirmation from you that I could pick it up today. I strongly recommend that your inventory be properly accounted for and online availability updated regularly to avoid this disappointing event from happening to your future customers. Despite your high quality products, I will not be one of those future customers.Your in store and central customer service was polite and kind however ultimately unable to address the issue.Edit: Mon, July 13thNo response on the email sent as instructed below and no update on the product. Called into customer service on 7/10 and they have no record of complaint, issue or emails I have sent.Edit: Mon, July 27thStill no response, Chloe, what is going on?
Its your average office supply store. The store associates are not terribly interested in helping, and dont listen to the question you ask them. Not listening is a pet peeve of mine. It takes no skill and is a common courtesy. Oh well.I was very disappointed by their selection of cubicle clips. They didnt have any packs of the same color, just a pack of clips in black, red, and white. I get that they sell things in their colors, but those clips were really ugly. Their binder clips selection is equally disappointing though at least they had all black packs. They do have a decent file folder selection though.
Good luck if you need assistance printing or making copies. Went around 7:30 this evening and stood at the counter while an associate helped another customer. (This is acceptable: first come first serve obviously) but made no effort to bring another associate I saw walking around the store. I was asked if I was here to pick something up. I said “no I’m here to print/get help making copies” I got no response and stood for another 5 minutes. I spend over $100/month making copies for work. I’ll take my business elsewhere from now on. It’s not like the store was busy at all. Just felt unimportant and left a bad taste in my mouth.
Disappointing and frustrating experience at the print center. Went unacknowledged for a stretch of time, when someone did come to the counter they were rude and did not properly explain and or ask questions about the product I needed. I ended up needing more than one copy. But when another sales associate called back the person who had been helping me to say I needed more copies, no one came so I ended up leaving.
The shipping center counter is waaaay in the back of the cavernous printing and shipping space. It was warm, muggy, and stuffy in the building. It looked and felt run down. it would be better to locate the counter area up by the door so people could be welcomed as they come in and quickly pick up orders.
Great staff very helpful and understanding, I saw alot of low ratings talking about one associate specifically speaking oddly and in a condescending tone but I found out recently that he has autism and I dont think its very fair to rate such a good store lowly for being a good company.
Total reviews rating 4.1
59 Reviews for OfficeMax 2023:
Review №1
2022-01-06I went in for calculator paper for a few school projects for my son and all they had was mass qty for an office. The store manager asked if I could use some help and I said what I was after and I didnt need all that paper so the manager made it right for me. So shop here they are really nice they could have just said sorry about your luck but that wasnt the case hereThanks Office Max
Review №2
2022-04-01A sales associate was immediately available, and helped me find the item I needed. The check-out process was quick and efficient. The price was as low as any I could find by searching online. Couldnt ask have asked for more!
Review №3
2022-07-23Helpful and friendly employees. Aisles are labeled with what is there. I love their rewards program: $2.00 back for each ink cartridge I recycle there, and 2% back on purchases.
Review №4
2022-06-18Marc the sales associate was very pleasant and helpful. The prices were low and the store was clean. Thank yoy Marc for making my experience nice!!
Review №5
2022-04-16I needed some refills for my Cross pens. I was taken right to them and they helped me find the ones that I needed / wanted.Overall it was a fantastic experience for an office supply store.
Review №6
2022-06-24Got my correct product promptly. Quick friendly service to my car. Yahoo!
Review №7
2022-05-24Amazing service, great products, timely, and awesome customer service. Good job Team!
Review №8
2022-04-15Received excellent service in preparing special book for granddaughters 21st birthday!
Review №9
2020-10-15Walked in 10 minutes before they closed needing 3 books converted from paperback to spiral bound... Anna @ Print Services on Polaris Pkwy greeted me w/ a smile, explained how the process worked and offered to have the books ready for pickup the next day. Unfortunately (for Anna) I needed at least 1 done that night. She said she could get it done in about 10 min if that was OK! It was... for me! Anna completed the job perfectly and then was super helpful and never made me feel rushed even when I bumbled my way through checkout... (misplaced my wallet... then the receipt... Im not at my best when I am trying to hurry! ) Anna was efficient, patient & personable throughout the transaction! Shes a Star Employee, OfficeMax! Hopefully you appreciate how lucky you are to have her!
Review №10
2022-04-06The person who helped me was very pleasant and helped me beyond just locating what I wanted.