Office Depot in West Chester
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West Chester, Butler County, Ohio, US
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Site: https://www.officedepot.com/stor...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–6PM
Office Depot in other cities:
Visited West Chester Office Depot recently to have custom business cards printed....Megan was outstanding to work with...... she was very professional and worked quickly to finalize design..... they are a bit more expensive than other printing options, but definitely pleasant to work with!
I needed to print some papers for my small business and decided to try Office Depot. I called ahead to make sure they would be able to print it exactly as I needed. When it was my turn to speak with the associate about printing he cut me off while I was talking and came off quite rude. He told me he probably wouldnt be able to resize my images as I had explained to him and said that another associate who was helping a customer may be able to do this. I said I could wait, as its 23 degrees out and Im with my one year old. I begin to look around the store. He then find me and asks if I can come back as it may take awhile. I let him know that Im not coming back once I leave. He walks off. About 15-20 minutes later he get the attention of the associate he was talking about that may be able to assist. He tells her that I want my image on a 3x5 post card. She walks off and after a few minutes I explain to her that there has been a miscommunication. I want my images resized to 3x5 on regular cardstock. She then tells me the associate that can do that wont be here until 1pm and they would charged for the resizing of the image.Im upset because 1. I called ahead to see if they could do this, 2. Nothing was explained until I spoke with the last associate, 3. I wasted my time and wasnt able to get anything done.Dont waste your time here. You wont get it back and theyll probably inform you that whatever you need done will have an extra charge once they find someone who can actually do it.
I took paper I bought online here to get it cut down to specific sizes. The cuts were sloppy, none of the pieces of paper matched in size and an entire ream of paper was wasted. Do not trust their inept service department with anything regarding your business. When I commented on the quality of work I was told well its not a magic cutter.
I may have to find a new place for my printing. After placing an order online receiving the confirmation it was ready to be picked up I showed up at the store this morning. Being greeted with a surly sales rep who is clearly irritated that he could not find my order. I went back out to my car to get proof of the order. Came back in which he never asked to see my confirmation. Immediately found my order and then blamed me for not having my full name clearly displayed on on their tracking system. After all of the inconvenience I was never apologize to nor was I thank for my order. I think Office Depot could spend a little bit of time on customer service training
Wanted an office chair they did not have color I was looking for other then floor model I asked if I could buy thos one which i know from years of retail shows in inventory he says no so i called staples going to see what they have.. let alone I run 16 stores and always need office supplies..
Total reviews rating 4.4
41 Reviews for Office Depot 2023:
Review №1
2022-06-09Came in to purchase a new printer. I had one in mind, but was open to suggestions. A lovely female employee was very patient with me as she told me about several models (I had been using an ancient Canon) -- she spent a lot of time with me but never made me feel rushed or pushed into a certain brand. It was a positive experience and I wound up with an awesome printer. Totally satisfied with this store experience.
Review №2
2022-06-05Service Reps. were extremely helpful and polite. Self-Service copiers was a little too slow when using USB drive. Products are a little costly as compared to nearby craft stores with same product... i.e, glue. Not many to select from. Overall I liked the service.
Review №3
2022-03-01I had the best experience and customer service by the store manager Chris. He was very helpful, made recommendations for the products I was looking for and made sure that my purchases were loaded in my car.
Review №4
2022-04-03Great service today. This young man who helped me was very excited to help me & was interested in what I needed. He made sure I knew how to use it also.
Review №5
2022-05-02Was a shock walking in the store seeing all the woke and radical leftist propoganda and agenda on full display. This company obviously would rather push a political agenda than serve all customers. Will not return.
Review №6
2022-05-17Thank you for helping me local the supplies I was looking for . The customer service at the VOA West Chester Ohio location is top notch.
Review №7
2022-07-25Organized, helpful and actually had more than one checkout open!
Review №8
2022-07-07Maxx in the print service is hands down the BEST. Will use for all future printing needs.
Review №9
2020-10-16The staff here is always helpful but I especially want to thank them for helping me last night choose ink for my printer. Apparently theres a recall on certain HP inks so it looked at first like I came to the store only to come away empty handed, but the sales associate helped me find a suitable replacement. It seems that good help is rare in many stores but I was very thankful for the help I recieved last evening.
Review №10
2022-02-18Staff was friendly and helpful. Store had what I needed in stock.