Kerbside pickup
Yes
OCharleys Restaurant & Bar in Franklin
Categories
Location on the map
Franklin, Warren County, Ohio, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Great dessert
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Comfort food
Yes
Happy-hour food
Yes
Healthy options
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Small plates
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Planning
Accepts reservations
Yes
Payments
Credit cards
Yes
Phone: +1 513-423-6394
Site: http://www.ocharleys.com/
Site: http://www.ocharleys.com/
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–9PM
OCharleys Restaurant & Bar in other cities:
Comments (199)
Our waitress was great but the food wasnt. We thought we got stale rolls so we asked of fresh and they were dried out too. My ribs and baked potatoe was cold. My husbands seafood platter was dripping with grease. The food also had a bland taste to it also. We wont be going back
Delicious meal and amazing service! Felt like a local, hometown restaurant. Will definitely be back to this location. Thank you Tanisha and management for great customer service, and thank you to the back off the house staff for a yummy meal!
Sometimes, the food isnt always consistent. Since moving to Middletown in October, my family have dined at ocharleys about ten times. I always get the same thing the steak and chicken tenders. Sometimes the food isnt always the same as the previous visits. Guess its a bit or miss with how busy the restaurant is. I do enjoy the bartender here, I think he name is Jenny. Very nice woman who took the time to explain the menu and drinks on our first visit. An since returning she is always in the best mood and seems like she shows all of her customers a wonderful customer service experience! I always get the same exact drink and she knows exactly how to make them no matter what time of day or night and if its busy or not. It always taste the same. Which is how it should be.
I ordered the chicken pasta family meal with a Cesar salad online for pick-up. Got it home and it was just lettuce in a dish. No cheese or croutons. Then the pasta was overcooked and mushy. Three rolls in the bag. Feeds 4-6 people? I really like OCharleys but this time this food was not good or worth it. Garbage!!
I wouldn’t come back if it wasn’t for Jordan & Chrissie. They are the best and rock as servers! Always know what to bring us to drink and their attitudes are the best. Pleasant, friendly and over the top!
Was seated at table by hostess. We Sat there for almost 10 minutes was never greeted by server, drink order was not taken. We left and went over to Applebees who had a short staff notice on the door but had the best service by amber.. will not be returning to ocharleys
The waitress was great. The appetizers was all over cooked. The pasta chicken Alfredo dinner had really no taste. The steak was rubbery will not be going back.
The soup, salad and rolls are perfect for lunch and the mojito was quite refreshing. Our server was the perfect balance of checking in on us and letting us enjoy our lunch conversation. It was a perfect lunch!
Joy was wonderful and our food was perfect except for a slightly undercooked steak, but only because the cut was deliciously thick. We said nothing and he decided to reheat it later. It ended up being perfect.
Total reviews rating 3.9
199 Reviews for OCharleys Restaurant & Bar 2023:
Review №1
2022-06-13Me and my mom where waiting at Applebees for our 20 minute wait time when we saw this place and thought Ive never been there before, lets try it so glad we canceled the other place because this was way better. We both got the tenders and steak. She got her steak medium I got mine medium rare but they nailed both. The whole order came out in under 10 minutes which was surprising and the atmosphere was great. I also wanted to shout out my server Kyleigh, she was the only reason I gave the 5th star. She clearly had alot of other tables but she was always right there when we needed her. The only critic I could think of was the chicken tenders could have been softer but they still packed alot of crunch that was nice. 10/10 will be coming back
Review №2
2021-10-05Always love OCharleys food and this location has the freshest food option. I have been to the other locations but their food is not as good as here. The cedar planked salmon is very fresh you would think you are eating at a seafood restaurant. Steak is good. The free kids meal for every adult entree is also great for families with tiny kids. Oh, and dont forget to get the chicken strips, they are delicious! The free bread and butter will fill you up. Margaritas or red wines are also good pair to your meal and they are priced reasonably here.
Review №3
2021-10-27Jordan our waiter was great. The food was good but not great. My spaghetti was not hot. My husband said his burger was ok but not something to come back for.
Review №4
2022-03-26My father son and youngest daughter along with my sons girlfriend came. Food was perfect! Best potatoe soup!!! Waitress didnt miss a thing! Only reason I didnt give 5 stars was the hostess wasnt what I would call good for the front. It wasnt busy and there was plenty of open spots. When said we wanted to sit in the big booth and she said how about a table. She never smiled and well we said no we want the booth. Any ways the rest of the visit was perfect 👏👏👍👍😊
Review №5
2022-05-21My father has Parkinsons and we cant take him out to eat anymore. He lives 5 min from OCharleys. We ordered him filet mignon medium rare and I ordered bone in ribeye medium rare. We both ended up with beef jerkey at best. Both steaks way overcooked. Will not be doing carryout here ever again.
Review №6
2022-06-24I came in this evening at 5pm and placed an order to go. I ordered a shrimp meal with mashed potatoes, Mac and cheese and also a steak & chicken tenders with Mac and cheese with a salad, also a tea. An order to take home with me. I tipped 11.00. The young lady told me 15 to 20 min for my order. They did have other customers coming in to pick up orders during this time. I see orders both on their bookcase and also behind their counter. It has been enough time to where I don’t understand what is taking so long. I go up to the counter and ask if they are finished with my order it is now 5:40pm. My order was not only ready but has been sitting up there for 20+ minutes. I’m obviously upset that nobody has bothered saying my name, nothing. I get my food and speak to the manager. I’m tell him the situation he says “well what do you want me to do about it?’” I said well idk maybe run the restaurant better, he then told ME that I was insulting for saying that. I told him that it was insulting for me to spent 50.00 on food to have it just sit on metal racks. He literally did not care. So I ended up with food that was not fresh a salad that was below all the other food so it also was hot and wilted, and a steak that was well done not med well.No I don’t recommend this place. The manager there has to be the most non-caring person I have ever met in food or retail. Just in case you are wondering they only had a couple customers in the place and people in and out for pick up. Other customers were upset about orders for pick up but none of them placed their order inside. What a waste of money.
Review №7
2022-05-21The restaurant happens to be a bit louder than Id prefer to spend a nice meal with my wife, this the 4 out of 5 star review. The chicken tenders are often juicy and an honestly a good part of many of their good meals/ dinners.
Review №8
2022-06-03This was once one of my absolute favorite restaurants, but it is horrible now. I always loved the chicken tenders, rolls, and potato soup. I had less than appetizing food on my last two visits, but we tried again tonight. We had a party of six for a birthday celebration. It was almost an empty building. The table was sticky and there was leftover food from the last party underneath our table. The food for our entire party was overcooked, dry, and almost inedible. The rolls were not the ones they traditionally serve. They were flat, cold and flavorless. Our server brought the entrees and then disappeared. She came back to ask how everything was about the time we finished. When we voiced our concerns about the food quality, she just said ok, walked away. One person out of six got a drink refill. The people working the back of the house were moving equipment into the dining room, disassembling it and cleaning it there while patrons were eating. I really wanted to enjoy it, but it was just a horrible experience.
Review №9
2022-03-16The service has always been good. However , the food the the last few times hasnt been wonderful. I got my meal and the loaded Mac and chees was bland and hardly what Id call loaded. I also got chicken tenders and one of the tenders was nothing but breading. I informed the waiter who was kind enough to get me another. I wouldnt complain but for the price I expected something better than what tasted like fast food
Review №10
2022-05-26Rolls were great as expected. Food portions were way too big, as expected. Service was good, definitely was quiet and calm environment. The table was horribly sticky which made things feel a little gross. Not enough to deter anyone from coming back.