North Canton Collision in North Canton
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North Canton, Stark County, Ohio, US
Site: http://www.northcantoncollision....
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Had to have a good amount of work done due to rust and bad windshield. The guys at North Canton Collision took care of me. Awesome service. Very respectful and they did the work they said. I am so happy with them. I will definitely be bringing my car back for all my auto body work. Cant beat the prices either.
AMAZING PLACE!!! if I could give them more than 5 stars I would!! Penny and Susan at the desk are SO SO SO awesome and helpful and Alex was beyond amazing helping me with my car! My car looked better than when I bought it! They literally went above and beyond taking care of me and my car! I reccomend this place without a doubt and if unfortunately anything else happens, this will be the only place I go to!
Went to get an estimate to straighten front end. Had cash in hand. Was not going to be using insurance. The man that helped us was very rude and pretty much told us to get bent. He told me they refuse to work on my vehicle unless we got the WHOLE front end done. Said they dont do little jobs. Very disappointed. Also very unprofessional. Did not even introduce himself so dont know the mans name.
North Canton Collision is awesome! They did a great job fixing my Subaru quickly! They handled the insurance company and the funds! I got got my Subaru back better than ever..... cleaned inside and out! What a great job. I totally recommend them
Fantastic service! My husband and I have taken our vehicles here on two different occasions and the customer service, timeliness, and body work have been outstanding. Both times our vehicles were in the shop the estimates were fair and they finished work well before the original anticipated time. I would highly recommend NCC to anyone that needs work done on their vehicle. They are a preferred shop with several insurance carriers as well which makes the process for the client that much smoother. A 5 star shop for sure!
Very professional, completed the work quickly and did excellent work to repair my vehicle. They also detailed the inside prior to me picking it up. They worked well with my insurance company, 100% would recommend to anyone needing bodywork done!
I cant say enough great things about the experience I had. I called to see if someone was available for an estimate and they said stop right in. The estimate was quick, the pricing of the parts and labor was reasonable and fair. We scheduled a time to bring my car in. The work was done sooner than expected. They went above and beyond to make the experience pain free and I am really happy with how my car turned out. They have little Hondas you can rent which was great (and cheap); I didnt have to worry about dealing with a car rental company or arranging transportation.
I was in a very damaging cosmetic car accident but North Canton Collision had my Lexus looking brand new in just 2 days! It was the best car service Ive ever encountered! From the moment I walked in, I was treated in a friendly and professional manner. Jason was incredibly fair with his estimate and made numerous calls to find me the cheapest parts possible. When I came to pick up my car, I was astonished at the transformation. The bumper, fender and paint job were seamlessly melded and my car was fantastically vacuumed and cleaned. It was as if I was driving a new car off the lot. Thank you North Canton Collision!
When my fiance and I took her 2009 Chrysler Town & Country To North Canton Collision, Dalton & The rest of the staff were so friendly and they explained thoroughly to us the whole process of the repairs that would be done. It was a great pleasure doing business with them, We are both so grateful for everyone at North Canton Collision. Their work is top notch grade A! I recommend this place to anyone that has any body work to be done or any painting to be done to their vehicle! I wish I can give more than 5 stars thanks again everyone at North Canton collision
I took my 97 Civic in because I had hit something hard enough to push my radiator upwards and keep my hood from opening. I also had my drivers side bumper out but I told them to leave it, I was just concerned about opening my hood. They brought my radiator back down, kicked out a great deal of the dent, made sure my lock was still OK, AND put my bumper back flawlessly. They were very nice, very professional, and did me a great favor by putting my bumper back despite me saying to not worry about it.
Wow! Amazing work. Repaired 2 vehicles after backing into one with another in the driveway. They look brand new! Deep scratches and scrapes never happened. Always fantastic work, great communication and responsiveness. This is the place to go for body work!
North Canton Collision is a great company. They are fast, friendly, efficient, and affordable. I needed my door adjusted and I pulled into the building without an appointment. They realigned and fixed my door in 5 minutes and I was on my way. Experiences like this prove why I always use them and why I will continue to use them in the future!
Great experience from a stressful situation. I know now why they are a part of State Farms Select Service program. They were honest and friendly. They provided a rental at a very reasonable rate, even though we needed a minivan for our family of 5. When the repairs took longer than expected, they offered to work with us on the rental fees without a word on our end. The repair looks perfect, and the technician even took it back in to fix a minor trim issue-unrelated to the accident- before I took it home. While I hope we never need collision services again, they are on top of our list if we do.
My neighbor accidentally hit my car and his insurance suggested this place to me so I figured it was worth a try. Amazing job. Took them a little longer than I expected to get my car back but they made it look brand new! My battery died in their parking lot when I came to pick it up and they put a new one in with no cost to me at all. I recommend this place to anyone. Thanks Jim!!! 😄
This shop has top notch customer service. Over a year ago, I took my car to them after the body was severely damaged by a hit and run in a parking lot. After already being frustrated by having to pay my deductible for damage I didn’t cause, I was even more frustrated to find that the insurance adjuster was only considering most of the damage to have been caused by the collision. Upon finding this out, north canton collision offered to do the remainer of the work free of charge as they felt that the adjuster didn’t not make the right call. Quality, quick service and they care about their customers. I now live over an hour away and recently opted to drive my vehicle there for more body work because of how well they treated me.
The people that work here are amazing!! They treat their customers with respect and they are very polite. The guys went above and beyond to help me, even though i heard them say they had just clocked out. I definitely recommend this company!!
I recently had an accident with my FORD ESCAPE. My husband and I went to Auto Nation in Canton. We had an appointment at 9am, by the time the rep from Auto Nation got to us it was 9:45am. He didnt talk to myself or my husband, the rep acted like he was in a hurry to get us out of his way. When the secretary came in at 10am we asked her what the rates for a rental was, she had no clue so she called and found out that it would be $20 for a small car and $30 for a medium car like a FOCUS! We walked out and my husband got on Google, found North Canton Collision and called them up. Carrie the owner answered, my husband explained the situation and the first thing out of Carries mouth was oh my is she alright? He told her that I was fine and that the car was able to be driven. She explained that they had a FORD 500 for $10 a day. We asked where they were located. She explained. While there we were told that they were not going to charge us for the rental until the parts came in, so it would be a few days due to the holiday. I dropped off my car, signed the paper work, and left in the FORD 500. I dropped it off on 12/29/2014 and I got it back 1/14/2015 so they had it for 16 days and that was due to the parts not coming in. When my husband paid for everything they had only charged us for ten days for the rental. You couldnt tell that the car had even been wrecked, and even went out of their way to make sure that not only new parts were painted correct color but original paint was touched up in needed areas. To come to point being made, they did an awesome job and come highly recommended from both me and my husband. They have received lifetime customers!!!!!!!!!!
Outstanding customer service and attention. Perfection at its finest. The staff at this place genuinely listens to you, and tries to assist you in any way possible --especially in exploring your financial options .I got in an accident while driving my friends car, and didnt know how to finance the body work. Jason was understanding of the financial constraint I face as an underemployed recent college graduate , and worked with me till the end. I highly recommend this place. I myself would return to this place in the near future, should I need body work.
Worked with this guy called Bill. Totally unprofessional. I was on vacation for 2 weeks and I dropped my truck off to done in 4 days. Only for my cousin to want to pick it up and then said they hadnt started working on the truck. Same story the next week due to some payment from the insurance company. I came back after 2 1/2 weeks only to pick up my truck and complained about the service. Bill didnt even had the courtesy to explain the work that they did to me. He just left me hanging without walking the car to show what they did. Only to find out the drivers door creaks really bad now on the side they supposedly fixed ....
Dealing with a wreck is a stressful experience. Luckily I had North Canton Collision to help me every step of the way getting me back on the road. Alex was very professional and kept me informed on the timeline on when to expect the project to be finished. I highly recommend this shop and will use them if needed in the future. Thank you for everything.
Very nice people in the office and help you out as much as they can. Scott the towdriver who delivered my car to my house was very professional and was extra careful making sure he got my car back to me the way it was. I appreciate it and recommend them if you are in need of a good tow company
I wish I could give North Canton Collision more than 5 stars. The whole team is friendly & knowledgeable. Great service, great work, quick turnaround! I will NEVER take my truck anywhere else but here for any bodywork I need done! Thank you to the whole team!!! The place is above excellent!!!
They did an amazing job fixing my vehicle!! John always kept me up to date on what was going on, every step of the way and I really appreciate that.
If you care about the finish of your car, stay away.Unfortunately, I dont share the same satisfaction as many of the other reviews. That being said, the bodywork they did was top notch. However, the paint job was certainly subpar. The new paint was so far off in color that half my car was turning purple instead of blue in the sun (even though only the rear portions of my car should have been painted). They were forced to blend the paint all the way into the front of my car to try and make it less noticeable. The parts of my car they painted were full of wet sanding marks, buff marks, and overspray like you wouldnt believe. There were several deep scratches from washing the car (so I was told). It looked like Wolverine himself was in charge of washing my car in some spots. I was told that the paint is going to flop, so only at certain angles will the color almost match. Well that answer wasnt good enough for me. I gave them a chance to make it right, they simply dialed down the color and resprayed part of my bumper against the original quarter panel, but it still wasnt right.Long story short, I took it to another shop who was able to match the color and the flake perfectly. I will never recommend NCC to anyone.
Just had my brand new Dodge Challenger repaired at North Canton Collision. An animal had run in front of the vehicle and caused some significant damage to the front bumper cover and associated systems. I emphasized to Jason that the finish on the paint job was very important to me. The car was repaired ahead of schedule, and the bumper looked factory new, with no visible orange peel, fish eye, or other imperfections. Thanks again to Jason and the team for taking good care of me!
I brought my car here after an accident slipping on some ice. They went above and beyond! My car looks better now than it did when I brought it in. Highly professional, highly skilled!
Dishonest, My truck was totaled out by the employee while they had me sit in the waiting room claiming they were tryin to find my truck. Then he came out and told me He just went ahead and marked down all the damage because it was a tight fit and I was supposed to do it with him... Next thing I know I get a call from my insurance that my truck was considered totaled.
I heard about this place when the adjuster was looking at my car after I hit the front in with a big rock. I went on the internet to read their reviews on they were excellent so I decided to give them a try and go talk to them. I went in and started talking to a guy named Trevor he was great ask me to bring in what the adjuster quoted me and I did. He found out that the adjuster had left off and missed alot of stuff. I was told that it was going to be a 1,000.00 out of pocket after he talk to the adjuster he ended up getting more money. I walk out of the not paying nothing out of pocket for a 2014 Ford Escape for a new hood and paint. It looked amazing after they got done you could never tell that my car has been hit. Excellent job Trevor and your team.
I was at a store in N. Canton (2 blocks away) and my car door got stuck OPEN at 4:45pm on an 18 degree December afternoon. I remembered N. Canton Collision had helped my daughter with something and gave them a quick call. They sent two gentlemen over to help me get the door closed and tide me over till I could bring the vehicle back to them. I asked what I owed them and they said nothing! I am so grateful! Calling to find a time I can bring the car by to get the door closing like it should. Another fan of North Canton Collision!
I was rear-ended and took it there to get fixed. While they fixed the body, they refused to fix the mechanical issues as a result of being rear-ended. I would take your vehicle to another shop that knows how to fix mechanical issues.
Bill help me twice this year, first one was my Toyota Prius and second one was my Cadillac, they did very nice job on both of my cars 🚗 I highly recommended they service!!
Took my car in for repairs. Not 100% satisfied with the job. They are going to reschedule to make it 100% satisfactory for me
Alex made things quick and easy. The repairs were done properly, and they cleaned up the interior without me asking. Not sure if thats a courtesy thing or not, but I really appreciate it.
I would highly recommend this place. Great customer service fast and efficient. They do great body work and the employees are super nice. They go the extra mile for the customers needs and satisfaction. I will not go anywhere else but North Canton Collision.
I recently had extensive hail damage that covered my entire car.They did an AMAZING job - I dont see any signs of the damage, and trust me, there was a lot! Thank you!
Love this body shop! These guys work hard and are extremely professional. Couldnt be happier with the work they have done on our vehicles. Thank you!!!
Free loaner car. Repaired my Hyundai 2013 Elantra like new. Had Rear collision damage. John Tesh advertisement sent me there.
I am very impressed with the quality of work done on my sons 2017 Honda Civic. North Canton Collision will be the only place I take my vehicles from now on.
Excellent service. Dealt with two other companies before them, one local, one national, and none of them took care of me like North Canton Collision did. They follow through with what they say and get it done. I wont go anywhere else in the future. Thanks
The staff here go above and beyond the line of work to help their customers. A gentleman helped me push my motorcycle to a nearby place! They are really kind and caring employees.
I had a very good experience. The repair met my expectations, the staff was accommodating, and I felt the price was fair. The work was done timely.
Great service and excellent work 👍
Had some body work done and they made it look like new. Friendly staff and made everything as convenient as possible. Will defiantly recommend and use again if needed.
John at North Canton Collision did a great job fixing my mirror that had fallen off. Great guy and wonderful customer service! Thanks!
Not sure what to do... used wrong parts had body work done inside of vehicle covered in dust and bondo on door.
UPDATE: Thank you to North canton collision to reaching out to me to make the situation right. That means a lot for a business to do that. We will definitely be back!
Jeff and his team do a great job, highly recommend their services from start to finish, they handle everything! thanks!
They are a quality shop with reasonable prices and they work well with insurance companies. The only shop my family goes to!!
This place is the worst ever they tow for north canton police and they release cars to anyone they release my car to the person I purchased it from
Brought a potential used car in for an inspection and Alex gave it a super helpful once over.
Worst bodyshop ever. Body panels were not aligned up, or even close. Panels left loose, and runs and dirt in almost every bit of paint
They did a wonderful job on my car.
Good
Did a great job on my car and reasonably priced. Thx!
Good place to hide your car fixed if you get into an accident 😉
Great customer service, very happy with the work they did.
Brought my car in on Tuesday and it was ready by Friday.
Top quality service! One of the best around!
They always go above and beyond for the customer with whatever need the customer might have.
Great people
Great work and a friendly, helpful staff!
Friendly staff and helpful, good work
Good work
Good experience. Professional staff.
Good people fast service
Great place!
Quick and thorough estimate!
Fast, perfect!
Thay suck!
Friendly service
Total reviews rating 4.4
80 Reviews for North Canton Collision 2023:
Review №1
2022-07-08Bill and his team were THE BEST! Easiest people to work with. They went above and beyond to make sure I was well taken care of & kept me informed through out the process. My car came back looking brand new!
Review №2
2022-04-22I would not recommend this place to anyone. incompetence all around. broke clips on my car waited over a week for them to get them and they glued it back!!! if you care about your car at all don’t go here.
Review №3
2019-08-20I took my fusion in to have a dent in the roof fixed. They had to remove the headliner and the sunroof to do the repair. The outside work looks good however my tan headliner had black hand prints all over it. The next day the sun roof leaked all over my back seat. When I went back to have the problem corrected Dayton tried to act like there was a leak there before, which there was not. They also said they did not touch anything that would have got their hands greasy. As an ASE certified technician who has worked on sunroofs, I can honestly say this is false. They have grease in the tracks and collect dirt through the years.I have owned this car for 3 years and I know it inside and out. They didnt even attempt to clean it to make me happy. When I brought it up the second time, Dayton walked away from me like a true class act. They also left a hat and some trash on my vehicle. After leaving a review the owner called and had my vehicle detailed. However the sunroof still leaks and I have a permanent water stain in my headliner that I never had before. Unfortunately I can not recommend them.
Review №4
2021-08-08We took my Mother’s car to be repaired and they did a fantastic job! The car looks brand new and the service was terrific! I highly recommend them. Pam from Cuyahoga Falls
Review №5
2016-09-23Fantastic shop! Theyre willing to go the extra mile for their customers. Everyone is friendly and family vibe is felt as soon as you walk through the door. They even have a rental car for you to use while yours is getting repaired. Ive taken my car there multiple times and only have positive things to say.
Review №6
2021-04-29I brought my car in for some minor bodywork. The got my an estimate first thing Monday morning after a online request made the day before. The estimate was less than I expected, done before they told me it would be, had a loaner car available, and detailed my car at no extra charge! They cleaned up the greasy fingerprints the last repair shop left on my interior when I had brake work done a few weeks ago! Speechless.
Review №7
2022-03-26They have always done an exceptional job repair g any of my vehicles.
Review №8
2020-09-17I bought a new Jeep Renegade 3 weeks ago and someone backed up into my new car in a parking lot and left the scene. ugh They had damaged the drivers side rear bumper. I took it to North Canton Collision to get an estimate and could not be happier with the experience. They are professional from start to finish . Once I received the estimate I scheduled a time to drop it off and they gave me a vehicle to drive which was a bonus. When it was time to pick up my vehicle I was totally amazed with the results. They did an excellent job . You cant even tell it was hit. They also did additional work that I did not expect such as washing and vacuuming my jeep. I strongly recommend North Canton Collision to anyone and would definitely come back for future needs. .Shout out to Bill thanks for doing a great job. Tina T
Review №9
2021-02-03AKA Northwest Collision, I used them on recommendation of a dealership garage for Acuras. I got an estimate that was reasonable for the repair. They also rented a car to me for $10/day. Word of caution: make sure they top off the fluids in their rental. I was on the interstate and ran out of windshield wiper fluid. That was not pleasant. The repair job lasted two days, which was the expectation. After seeing the repair, I was satisfied with it and paid the bill. The only reason they did not get five stars is because of the windshield wiper fluid in their rental. I would recommend them for repairs.
Review №10
2019-02-07Our experience with North Canton Collision was outstanding from start to finish! We had an issue with the car rental company, Emily stepped in and helped us out with one of theirs instead. Bill took care of getting us in, fixed up and had our car done quickly. My car looks fantastic, better than before it was hit. I cannot say enough about how wonderful I feel our experience was.