NAPA Auto Parts - Gilchrist Auto Parts in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 234-334-4081
Site: https://www.napaonline.com/en/oh...
Site: https://www.napaonline.com/en/oh...
Opening hours
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:7:30AM–2PM
- Sunday:Closed
NAPA Auto Parts - Gilchrist Auto Parts in other cities:
Comments (55)
Total reviews rating 4.7
55 Reviews for NAPA Auto Parts - Gilchrist Auto Parts 2023:
Review №1
2022-06-06Nice store. I was able to get my cabin air filters for my Kenworth on my visit. Reasonable pricing, and helpful pleasant staff
Review №2
2021-07-29Nick there is a great guy who knows his stuff. Hes helpful to customers, hes prompt, quick, and efficient. He goes above and beyond for customers and for the store. A man came in and ordered a part that could no longer be ordered or obtained. He had the part at home in his garage and brought it to the person the next day. He took a delivery after close to make a disgruntled customer happy.. off the clock. He takes pride in his job and knowledge of the business. He has even gone in on Sundays, when the store is not open, to help customers in need. Hes a shining star in customer service and there needs to be more like him. I hope his pay reflects his performance for this company. Other than that this location can tend to be very sloppy with inventory. Sometimes getting the wrong parts in boxes. The prices can be good.. and then they can be outrageous. The owner, Josh, is very kind and also goes above and beyond for the customer. However, there are a few unprofessional bad apples here.
Review №3
2021-11-28Great staff. Was nervous using a new parts store but they helped out immensely
Review №4
2021-05-22Counter guys an gal are great they will go out of there way to help find what you need .lots of common commercial truck parts . I check here first for are parts we need .
Review №5
2020-09-01Today around 545pm I was driving down the expressway (76)and apparently I didn’t move over fast enough and your driver stuck his arm out of the window and stuck his middle finger up at me. My family has always been loyal to NAPA, this treatment is unexceptionable. The plate number ends with 5171. I would hope you find the guy a new position within the company that doesn’t involve people.
Review №6
2018-09-01Have good selection but only a few of each.makes it hard to do a complete job for a customer unless you can plan ahead to order the quantities you need. Good people.
Review №7
2021-07-04Great helpfull people, great place to get big truck parts
Review №8
2019-09-18Wow is all I can say the best place to get heavy duty truck parts never a issue in 10 years I’ve been going gilchrist truck parts and even the auto side is amazing too
Review №9
2019-09-19Was trying to change the oil in a diesel motorhome and needed a specific tool, guys all put their heads together to find a solution. Great job!!
Review №10
2021-02-24Sonia can find anything you need the problem is finding which store shes in that day LOL. Great place