MVP Snow n Lawn in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
Site: https://mvpsnl.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
My frustration level with this company is off the charts. The total lack of communication makes doing business with these guys very difficult. Ive left multiple voicemail messages over the past two days regarding lack of service and have yet to get a call back.They are very good at communicating their terms of service in a 50 page contract* (hyperbole) committing us to $3k of snow plow service for our business, whether or not it snows, but refuse to answer the phone or return calls.The President of our firm had to clear several feet of snow from the sidewalks and steps of our building this morning, because MVP failed to clear them. They also pushed our parking blocks onto the sidewalk making it very difficult to gain access to our front door.This is the first significant snow event of the winter season in Cleveland. I get that they are busy, but Im not feeling like a valued customer.
MVP does poor business. We had an agreement that they would do monthly trimming of my sidewalks and driveway, but they only showed up once. They rarely answer the phone when I called, and the woman who answers gave me the run around. She never returned the call as she said she would.
Total reviews rating 4.2
24 Reviews for MVP Snow n Lawn 2023:
Review №1
2022-02-09Do not use this company! They destroyed our lawn and did a very poor job on snow removal.When I called to complain I was threatened with violence. Be aware and stay away from MVP!
Review №2
2020-10-13MVP has done work for us a few times now, and each time we were extremely happy with the results. From cleanup to landscaping to repair to grass installation, everything they did was very quick, efficient, courteous, and professional. The landscaping in the front was creative and eye-catching. The shrub removal and grass installation in the backyard was transforming, and you wouldnt know it was the same lawn, for the better. I would highly recommend MVP.
Review №3
2020-06-10Ive got MVP helping out year-round. The peace of mind I get knowing Ill have a clear and safe driveway in the winter is invaluable (kids and elderly in the house). In the summer when I come home to a freshly cut lawn it is worth every penny. They do A+ work all around. Would highly recommend and why I hire them back every year.
Review №4
2020-06-05MVP provides lawn cutting and snow plowing services for our townhouse association. They work quickly and with a high level of quality. Their crew is professional and polite. I would recommend them for commercial or residential services.
Review №5
2020-06-03Love MVP for year round lawn and snow care! They do a great job and are very responsive. They recently just did my beds for the Spring, and the yard looks gorgeous! Would highly recommend them!
Review №6
2020-04-03MVP Snow n Lawn is very business-like and professional. Our owners especially appreciate the emails that MVP sends out in anticipation of a snow or freeze event. Most important, the quality of their work is unsurpassed by any other snow plow contractor we have used over the last 17 years.
Review №7
2018-11-11I had other another company from Parma for years and always felt like I had to beg them to show up. Then I met Eddy thru a friend and did some electrical work at his home. MVP then started doing my lawn and I am pleased with the work and the friendly employees . I would highly recommend them if your looking for lawn care . Haven’t used them for snow removal but if the service is as good as the lawn. Trust me you will be happy. THANK YOU EDDY AND YOUR CREW.
Review №8
2019-09-18MVP does an amazing job! The landscaping at the property I reside at is beautifully manicured. The staff meticulously tends to the flower beds and lawn. Its so nice to live in such wonderful surroundings!
Review №9
2019-01-02We had MVP do a last minute yard clean-up this December - 150% satisfied - they did a great job for us! Professional, courteous - highly recommend!
Review №10
2020-03-23Great company to work with for snow removal. Theyre very responsive and keep us up-to-date during snow events as to when we can expect service at our properties. Highly recommend!