Musics Automotive LLC in Brookville
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Brookville, Montgomery County, Ohio, US
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Site: http://www.musicsautomotive.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
When I called in to make a appointment for my car to have the rear brakes done. The gentleman was very nice and made sure to fit it into my schedule. He explained the whole drop box option and made me feel secure in dropping dropping off my car. Not only was I informed every step of the way from when I dropped off the car the night before. But when they started the inspection of the car. They took pictures and documented every step the took. The text and emailing system they have is a great option in understanding things on the vehicle that are foreign to me. I felt comfortable and safe in the work and the quality of the products. I had a few things that they alerted me too that was coming up to be fix or changed. But I never felt pressured to more than I could at the time. I highly recommend Musics and their services.
Very friendly staff that is professional and trustworthy with the maintenance and repairs I have had done to my car. I drive a long way to have my car serviced by Music‘s Automotive because they treat me right, fix what needs to be done and are reasonable. I never have to worry and they are good about fitting me in for service around my work schedule. I highly recommend Music’s Automotive.
I was in need of an alignment for my dually truck. I searched for months for a reliable and reputable shop that had the machine large enough to align my truck and get it done ASAP as I had new tires. Not only did they get me in within a couple of days they found a way to get my obnoxiously large truck on the rack. They done a wonderful job and had it done before their estimated time of completion. To top it off they quoted me a cheaper price than anyone else. Support small business for quality work. Thanks guys!!!
Musics gave me a detailed diagnosis of the issues with my vehicle, they communicated through the process very efficiently, gave me prices up front, and had it repaired in a timely manner. Great experience and I felt they werent trying to take advantage of a woman bringing in a car the way it is at some shops.
Called Zach... they picked up my vehicle 20 minutes later..... did all the service work, but found I needed a new thermostat. Zach called before proceeding to make sure I agreed with doing it and told me the cost. I had my van back by the end of their work day....backed in my garage just like they got it! Very reliable, knowledgeable and dependable! Thanks guys! Super job!
My husband works 2nd shift. Which means we usually have to drop off our van after midnight.This gets real old quickly. Zach has been kind enough to let me bring my van while theyre open, and has one of the guys bring me home. To me this is over and above service! Theyre through, professional, and know what customer service truly is!!
These guys are awesome. No pressure to perform unnecessary work but kind enough to fix anything or answer questions that I had concerns about. Came to them because I live out of town but work in Brookville and I blew a tire on my way in. They came and picked up my car that was a block away at my work. I decided to just get four tires and perform routine maintenance since they had my vehicle already and they were totally done before I got off. They had to order my tires which arrived within hours. Super friendly staff, very knowledgeable, fair prices. Highly recommend these folks. If you are local please support them.
Music Automotive is always trying to please their customers. I can call them in the morning and generally get in there to fix minor things or an oil change the same day or at least the next. If it’s an emergency type thing they will try to work me in the best they can. And when I don’t have a ride because I live nearby, they will give me a ride if need be. I highly recommend them. They’re nice guys and do quality work and I want to support the hometown businesses.
Always impressed with the crew at Music’s! After many other great maintenance visits over the years, this was beyond helpful as they came promptly to help when our battery was faulty at work in town. They figured out the issue and we were good to go by the next morning.
Musics Automotive literally saved the day! I had unknowingly ran over a lynch pin while taking my daughter to school one morning last week and was leaving my house to run over to my grandmas to fix a leaky pipe. I pulled away and made it maybe 3 houses down before hearing a terrible sound. I immediately pulled over to find my brand new tire flat as a pancake with the pin sticking out. I was 2 blocks from their shop so I gave them a call. Within 5 minutes Zach and another gentleman pulled up with an air tank, filled my tire and followed me back to their shop. They patched the tire and had me on the road within 30 minutes from the time I originally called. They never fail to impress me. This was not the first time and Im sure it wont be the last. You CANNOT and WILL NOT find better service ANYWHERE! I cant recommend them highly enough! Thank you Musics Automotive, you guys rock!
Excellent, detail oriented, professional, competent, knowledgeable, skilled, efficient and friendly. Overall, truly superior. I’m blessed to be able to rely on Zac and John as well as the others there to keep my old car acting like it’s younger than it is. I am very GRATEFUL‼️
Music’s did a fabulous job first and foremost communicating what my vehicle needed repaired but also the cost! They also went out of the way when I was unsure of a question to contact my husband without making feel bad! They repaired at a price that even came in lower than anticipated! We will definitely be back for all car repairs!!
We had a problem with our car while on a road trip. Stopped in Brookville to see if we could get help. We luckily found Music’s Automotive. They took us in immediately with a smile and we were on our way in about 30 minutes. Thorough and honest. They also didn’t charge us anything for their time. I wish we could give them our business, but since we don’t live in town, give them yours!
Was driving from Columbus to Kansas City on an 85 degree day when my air conditioning broke down. I called Musics and they were able to look at our car right away. We had taken this car to two other garages and neither garage was able to properly diagnose the issue. The team at Musics preformed an incredibly thorough diagnostic and they were able to identify the problem. The team stayed late and explained exactly what was going on and what we needed to do fix the issue. Unfortunately they didnt have the part in stock and we had to continue driving, but we were blown away by the level of service and professionalism these guys exhibited. I wish I lived close by so I could be a customer for life.
Musics was terrific. No issues and brake problem fixed thus far!**Update 6/28/21 used their website to request an appointment. Site showed available time for 6/29 and beyond. I requested 6/29 at 9am. Was texted and told next appointment was July 8. I asked why the times showing as available on website werent greyed out, like other times. They said, No website is perfect. Umm... Yes, yes they are. Thats the point of a website. Get it working perfectly, then put it up. Very disappointed and wont be back.
Absolutely wonderful! We’re from out of state; our car’s control arm snapped and we got stranded. Luckily, this shop was open and able to help us. They were very kind, helpful, and awesome. I seriously recommend this place to any and everyone. They pulled through for us in a pinch. Cost way less than we thought it would have been. The owner even picked us up from our hotel to get our car. Super happy!
Called the day before, got me in at 8:30 the next morning and all the work was done by 3:00 that afternoon! Running like new and sounds great. Everyone was super helpful and just all around great service! Will 100% continue to use Music’s Auto anytime I need work done. Thanks guy!
Everyone there was great. They were expecting me to drop off my car at lunch so they didnt hesitate to grab my car so I could go back to work. They even offered me a ride back. They were great and I will use them in the future no question asked. Thanks guys for all your help.
Ive been a professional mechanic for many years and I take my vehicles to Zach when I dont have time to work on them. His rates are more than reasonable and the quality of their work is top-notch I also recommend his shop to anyone Im unable to help and always hear great things back from everyone.
Had a great experience at Music’s automotive. Had car troubles on a road trip and had to pull off the highway in Brookview. After calling around to numerous garages, Zach was the only one willing to help me. On a Friday right around the holidays, I was so happy to find assistance. He treated me like an old friend and was very straightforward. Nice, no nonsense place
I have trusted Zach and his crew with every vehicle I have ever owned. Anything from a bulb replacement, to a full engine replacement, you name it and Zach or a member of his crew has fixed it for me. I won’t take my family’s vehicles anywhere else! Honest, upfront, and hardworking. Zach is more than a mechanic, he’s a trusted friend.
This is the only place I will entrust with my car. Hes fair in price, he does great work, and he takes time to explain things. He wont nickle and dime you, and you can trust that what is recommended for repair is really needed. Take your vehicle here and you will be quite pleased with the service.
Was there on my way to home from Missouri to Connecticut. I have a problem with my water pump. Need it to replace. Its was Saturday and it was emergency. Spoke with the owner by phone, then Spoke with the guy in the car, which was parked at Musics Automotive parking and they guy told me he is just a worker here and he cant help us, because he is not the owner. Spend another 30-40 minutes there wating for the owner. Later, same guy open front shop door and tell me Im the owner, but I will not to be able to help you, because Im so busy . It was so funny, right?. I spend there more then an hour to get an answer no. If the owners want to, I can post a photo of his shop.
This gentleman is small town mid-west! While out on a bike ride down the local rail trail, I had experienced a flat just around the corner. After trying to patch it myself (and Ive done this many times before!), I walked over to see if he could let me use some water to find the puncture.Not only did Zach find the puncture for me, he helped me patch it as well!I will be bringing my vehicles to him in the future!Thanks, Zach!
Total reviews rating 4.9
143 Reviews for Musics Automotive LLC 2023:
Review №1
2022-01-09Musics got us in quick when we needed an urgent brake repair on our primary vehicle. They got the job done very quick -beyond my expectations. Price was reasonable and the bottom line is they provide quality auto services for fair price and on time. Highly recommend.
Review №2
2022-03-04I was able to schedule online and get in rather quickly. Dustin handled my customer service portion and he was amazing. I told him that another mechanic told me I needed a ball joint as well. He informed me I didn’t need it and they didn’t try to replace it behind my back to get more money. They were very quick, honest and reasonably priced. I will definitely be back for all my future service needs. Thank you for treating me like an equal and not trying to get over on me because I am female. Much appreciated!
Review №3
2022-03-05Warning ⚠️ ⚠️ ⚠️ they will completely overcharge you, especially of you take your car by tow. Plus the people in the area are NOT colored people friendly 😒 Made me feel truly uncomfortable and not safe. On top of paying $500 for a belt my car makes a horrible noise now that it never made before. Save your time and money!
Review №4
2022-02-25They repaired a tire on my Jeep. Fantastic service, I called on a Thursday and they got me in on Friday. Dustin was extremely nice, will definitely use them again for future needs!
Review №5
2022-04-18Zach,,over the tears I have used a great many number of technicians. Your business hands down is the best I have ever encountered. From the front desk and scheduling by Dustin, to your expertise and your overall knowledge of the issues at hand. They were all handled in a professional manner at a price that was more than fair. I will use NO ONE but your garage as long as I continue to drive. Thank you very much for your knowledge and professional ship. You Sir are a credit to the industry. A lot of garages and people tend to blow huge amounts of smoke and basically rob you.You are top shelf, and you should be proud of what yo have accomplished. I am a customer for life!!!Dale(Diz) Howard43 McKinley St AptFBrookville, Ohio. 45409 1617.👍⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Review №6
2022-03-29Everyone was very professional and polite. Our Jeep is back in alignment. The overall experience was great. We will do future business there when needed.
Review №7
2022-06-06I was traveling from Illinois to Columbus OH my Expolers alternator belt snapped and I was stranded an hour and a half home. I had to stay overnight in a hotel. Called Musics first thing in the morning and they were able to get me in ASAP and get me back on the road. Thank you
Review №8
2017-02-23Zach services all of our commercial vehicles and does a great job. Always honest and great prices. Will never try to upsell you something that you do not need.
Review №9
2022-05-25Ive been going there several times and always had good service they do a good job on you vehicle and always good customer service 👍
Review №10
2021-12-17My first time utilizing this locally owned business and needless to say, they will service all my vehicle needs from this day forward. From the time I entered the door until I left, super nice, honest, thorough explanation of services and what to expect! Please go and see yourself!! Outstanding!!!