Mr. Tire Auto Service Centers in Alliance
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Alliance, Stark County, Ohio, US
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Site: https://locations.mrtire.com/oh/...
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:7:30AM–5PM
- Sunday:9AM–5PM
Mr. Tire Auto Service Centers in other cities:
Fast, friendly, and affordable service! We got a flat tire while driving down the freeway, and Mr. Tire was one of the only tire shops in the area that had hours on Sunday. Zach was incredibly warm and professional, and he got us taken care of in less than 30 minutes. Definitely recommend this location!
I hit a pot hole and thought I just got a flat tire. Mr. Tire was the only place that could get me in that day. While they were working on my truck, they found some damage to a part that holds the tire. I was a little hesitant because I’m a single mom and didn’t have anyone to ask any advice. The manager Rick was so nice and took his time to explain the part that needed to be replaced and why it was so important. I called around and did some price checking and they were very reasonably priced. Everyone there was super friendly and I feel very comfortable having my truck worked on there. I would definitely recommend them and will be coming back.
I needed 4 new tires for my new wheels. I showed up, told them what tires I wanted so they ordered them and they gave me a price. Show up for my appointment and they never order them. Asked them to order it again (same tires) was told a much higher price. Showed up to my appointment and they arrived. As they were switching over my sensors somehow all of them were broke (2 sensors were only 2 months old, also $80 a sensor). Then finally my wheels and tires were on my car. Only to find out they gouged the lip on one of my brand new wheels. Strongly disappointed and will never go back!
I have been trying several different auto care stores in and around alliance for the past year. Each time i was incredibly dissatisfied due to several reasons such as time to complete the job, overall cost, and customer care. However this time i gave Mr. Tire a test out and i was 100% satisfied. While the cost is not different than any other place ive been. The time it took them to complete the job was 1/3 of that of their competition. And not only that the staff is absolutely delightful. The gentlemen that helped me was very sweet and took the time to make sure i understood fully what was being explained to me and took alot of care and interest into our interactions. 10/10 wil go again.
Im from Indiana and came to Alliance in order to look at a van that was for sale at a nearby dealership. I wanted to have the vehicle inspected by an independent mechanic before deciding whether or not to purchase it. I had seen the Mr. Tire Auto Service Center when I drove past it on West State Street. I called them, hoping they could perform such an inspection and somehow fit me in that afternoon, even on such short notice. I spoke with Bill and he was extremely personable and accomodating. He said they would be happy to help me out and would work to fit me in as soon as possible. I took the vehicle over and he and Keith started the inspection very soon after I brought it to them. They did a thorough inspection - tires, fluids, engine and exhaust systems, brakes, steering, and suspension. They provided to me a detailed checklist of everything they inspected. When I asked them how much I owed them, I was surprised to be told that there would be no charge. I tried to protest and continued to offer payment, but they insisted there was no charge. To have such a thorough inspection at no charge was remarkable. A HUGE thank you to Bill, Keith, and Mr. Tire for your professionalism, customer service, and kindness. If I lived near Alliance I would be a repeat customer. What a great experience!!!!
My car wouldnt start and it was a minor crisis. Rick at Mr Tire in Alliance was so helpful and patient. I was able to get it towed to them and they fixed my problem and had me running much sooner than I thought possible. I have always found them to be reasonable in what they charge and they dont try to get me to do things that arent necessary. Thank you so much Rick! Thank you Mr Tire!
Great service. Knowledgeable staff. Friendly. Also called me by my name. Which is awesome customer service. They are fair priced told me exactly what I needed did the work for price quoted. Always friendly staff! Thank you Mr. Tire staff for getting me back on the road quickly!
I got a nail in my tire on my way home about 15 minutes before mr tire closed, zack without hesitation got my hole patched and aired up my other tires when everyone else would have told me no because they were about to close, best customer service out there. You guys made Father’s Day just a little bit better and I appreciate it.
Employees are very friendly and eager to help. They go into detail with you about what needs done with your vehicle. Doug really helped with that. They fixed my vehicle in a timely manner. The shop and front was clean. Employee Mathew, has a great attitude and was very professional.
Staff was courteous (treating me with friendliness and respect), efficient (completing an oil change and tire rotation in under 30 minutes), and honest (telling me I didnt yet need new tires rather than attempting to make a sale). I will gladly continue to patronize this business.
Awesome service! I asked to have my tires looked at to see if needed replaced. They said our job is to sell tires but you dont need them yet. Great to see honest companies still existOn another vehicle I had just bought the battery was seeming to be bad. They tested it and confirmed. They charged me the cost of the battery and small fee to install (my vehicle has an electronic module that sits on battery. Not a typical install for sure). Im glad that Ive been able to come to a place for so many years that takes care of their customers and not just trying to take every penny from them
I have been going to Mr. tire for my oil changes and they are always friendly and timely! I highly recommend them to anyone that needs their car worked on or looked at. They have always given me information about my car when I didn’t know where to even begin asking. Wonderful people and great service
New to the managerial team here at Mr. Tire, Alliance. Id like to thank all of our current customers, and send out a big welcome to all of our new customers. Thank you for choosing Mr. Tire. With my arrival, comes a renwed commitment to service excellence, an adherence to top notch customer service, and a true family atmosphere. We will always go above and beyond the call of duty to ensure your complete satisfaction. If you havent been to Mr. Tire lately, then you havent been to Mr. Tire. Come visit me and the team on West State St. in Alliance, where were happy to serve you and accommodate all of your tire and service needs.
This is an awsome place to get your new tires... They beat everyones price in town.. The manager was fun and down to earth and didnt try sell me anything i didnt need. They even gave me a ride home and picked me back up when my truck was done. I applied for the Mr. Tire card and didnt pay anything outta pocket!!!! Plus got zero interest for 90 days.
Everything about my service was great. My appointment was on time and the work was done in a timely manor. They provided me with information on my receipt of work that still needed done as well as a quote. Their facility is clean and professional. I will continue to use their services. Thank you
I have been to Mr. Tire in Alliance, Oh a handfull of times for oil changes and tire rotations and have had a great experience each time. The staff is friendly, knowledgeable, and professional and does not try to constently upsell you. Just call to make an appointment and they will take care you you.
Scheduled an oil change through the website got email confirmation. Show up for the oil change and they shrug there shoulders and say its not in there system. Best they can do is make me wait 3 days for oil change. To me they should have adjust there schedule and took care of me that day. rather than have me wait. This review is based off of bad customer service and the faulty website! I wont go back and will tell others not to go as well. Small town word travels fast. ☹️
My wife and I stopped here with some questions, we wasnt going to stop because of the horror stories about this place with the managers not wanting to do anything or tell you that they dont have time for you and push your business off. When we walked in we was greeted before we even stepped in. He introduced himself as Doug and was very respectful and polite, never the less very knowledgeable. Thank you, god bless.
These guys are phenomenal! Super friendly and helpful it was 5:10 on a Saturday evening and everything automotive wise was closing or already had. With three young children and a tire that didn’t want to hold air we were in a pinch had already been to Walmart to try and have the tire patched and the oil changed which was a MISTAKE. These guys said they could patch the tire for us and not only patched it in a VERY timely manner but also reset our oil change light for us that Walmart did not do when we had our oil changed five minutes prior... NEEDLESS TO SAY today MR TIRE has won all our future business for oil changes, tire issues, etc.
Thank you Bill and Keith for the outstanding customer service. The issue I had was more complicated than I thought it would be and Bill worked very hard to resolve the problem. I will return for future service and recommend this location to my family and friends. Great job Bill !
If you have vehicle needs please see Doug at the counter. I was so frustrated after trying to get my tire fixed when it was frigid cold. I had my child with me and my tire was going flat. Timing could not have been worse. Doug insisted that I come inside with my child and he assure me we would get it fixed and have me on the road in less than 30 mins. There was several others inside waiting so I honestly wondered how that would happen but I had no other choice but to wait. Doug put cartoons on for my child and offered us refreshments and showed us the bathrooms in case we needed them. Within 20 mins Doug informed me the tire was fixed and pointed out several issues with my car and scheduled me an appointment for the repairs and new tires! It gets no better than this. I will always go to Mr. Tire from now on.
Friendly on the phone. Did not verify our phone number when we made an alignment appointment, so when the alignment tech could not be there on the appointment day, they could not reach us. Then come to find out that their tech could not install strut cam bolts to get vehicle aligned. We were referred to another shop. We will not be customers of this establishment in the future.
My daughter bought 4 tires on Tuesday, and one went flat onThursday. She was only several blocks from Mr. Tire when noticed it. She stopped and called. She was told they could do nothing for her today, she should change her tire and bring it in tomorrow. I will call first thing Friday and see what they have to say. I really hope they make it right, because Im sure their service, or lack of it, will spread all over the UMU campus.I didnt call Friday because my daughter wanted to handle it herself. They replaced the tire, and treated her respectfully. Thank you.
I went in to get a tire checked, they found it unrepairable. Also they found two other tires worn, I told them thanks but I couldnt afford new tires at this time and left. My next stop was an oil change place that checked the air pressure in all the tires. They found one of the worn tires had 70 psi and the other one had 66 psi. That morning I personally checked the air pressure in all the tires and inflated all to 35 psi. Mr. Tire must have over inflated the two worn tires hoping that they would see me sooner. Now they will never see me again. I wondered why the place didnt have any customers, now I know.
I went to Mr Tire in Alliance today after I was disappointed and given poor customer service by my long time tire store. I called Zach explained my situation, he got me right in and took care of my issue within 45min. Very professional and great customer service!! Mr. Tire gained a new customer today!!
Total reviews rating 4.5
163 Reviews for Mr. Tire Auto Service Centers 2023:
Review №1
2022-03-18Amazing place to bring your car!!!! Zach and the whole are phenomenal at helping you in ever situation. Call them and they will get you in Immediately and make your life so much easier
Review №2
2022-06-06From my initial call on a Saturday inquiring if I could sneak in the next day to get 6 trailer tires mounted on my current rims, Rick was amazing and his customer service was too notch. He said that he wouldnt be in the next day, but Zach would take care of me. I arrived to the shop and Zach and his crew were also amazing, busting out the tires and as I brought them in several segments. The crew at Mr. Tire has great teamwork and the customer service and results are off the charts!! Keep up the great work!!
Review №3
2022-05-07I have have my vehicle to Mr Tire several times. Everytime I was greeted with a smile and warm welcome. After my vehicle was examined I was presented with a detail explanation of what was needed done and an estimate on how much it would cost. Then they worked around my crazy work schedule to get me in for repairs Im a timely manner. Karen Harper very satisfied customer
Review №4
2022-07-02After driving in from Colorado, I decided to replace my front tires. I arrived at the shop at 8:00 a.m. and was able to replace the tires in just under an hour. Fast, courteous and friendly was the front-man. On the road, you never know what situation may arise and you might need service. At Mr. Tire in Alliance, Ohio...they were tops!
Review №5
2022-07-09Was driving by because I got a flat tire and ask them to take a look at it for me. They said they were too busy and I would have to go somewhere else. Just the type of place I would want to buy something from in the future.
Review №6
2022-07-06I like I drove in and you guys took me right in and did tires thats what people like ! You guys was fast and did a great job !
Review №7
2021-12-27It is so nice to be taken care of so politely. Everyone was very courteous and Zach even have my puppy a stuffed toy baseball to play with while we waited. He told us we could have the ball at the end of of appointment. They kept us informed throughout the whole time our truck was being serviced. I highly recommend Mr Tire . I will definitely be coming back!!
Review №8
2022-02-03Genuinely the most pleasant experience at any auto service shop! The guys working we’re very friendly and do good, fast work at a great price! Highly recommended!
Review №9
2022-03-07The guys that work here are really top notch. Zach is one of the best guys you can deal with in the business. Haven’t had customer service that good in a long time. It was really refreshing. I highly recommend this place.
Review №10
2022-06-23The assistant manager (with the long hair) he was wonderful so kind and helpful. Great attitude for working with people!!!