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Phone: +1 614-234-6000
Site: https://www.mountcarmelhealth.co...
Opening hours
  • Monday:8:30AM–8:30PM
  • Tuesday:8:30AM–8:30PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8:30PM
  • Friday:8:30AM–8:30PM
  • Saturday:8:30AM–8:30PM
  • Sunday:8:30AM–8:30PM
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Total reviews rating 2.3

199 Reviews for Mount Carmel East 2023:

Review №1

2022-03-22

My 93-year old mother entered the hospital through emergency after passing out on the sofa and suffering abdominal pain. Mt Carmel is the closest so of course that were the technicians take her. Never again if I can help it. Several times my mother needed assistance to go to the bathroom and waited for 30-40 minutes for anyone could responded. The time I was there the same thing happened and the nurse attending was sitting at the reception desk laughing with the other ladies. She only has four patients to watch after. Mom was there for a day and after numerous tests the doc said there was nothing wrong. This is the 3rd visit here in three months. Same response each time no mater what the ailment. I said keep looking I am done wasting our time here. two days later they were still only guessing. Prior to release I asked for an evaluation for physical therapy. The evaluator came later that day, spent 30 minutes with her and informed us that she needed physical therapy for mobility and balance. I reiterated this to the patient advocate, the nurse and the doctor. I was told they would set it up and follow-up later. A week later, no calls. I left a message with the hospital physical therapy office. Three days later and they told me there was no record of the therapy. I called the nurse on that floor on that wing. No record. They said they could do nothing and told me to call her general practitioner. What the hell people. I am sure there are good people there. maybe some training is in order or maybe even supervision.

Review №2

2022-01-31

This place deserves ZERO stars. Worst I have ever encountered. My grandfather was there this month for 10 days and they traumatized this man. He was neglected!! He suffered a stroke and he lost most of his speech and had right side weakness. He tested positive for covid, asymptomatic, but of course the family couldnt see him. They didnt bath him until the 10th day, when he was transferring to a rehab facility. The nurses wouldnt answer his call light, or just shut it off. Sometimes they tried to understand what he wanted, but if they couldnt, just left him. They once sat him in a chair for 3 hours, and wouldnt answer his call light or he didnt have it. Didnt get the therapy he needed to help his recovery. We feel they took total advantage of him not being able to talk or have visitors.This is shameful and I dont know how these people sleep at night!

Review №3

2022-01-06

I called to get simple birth records in order to find my birth parents. Their operator was EXTREMELY rude, the supervisor was unprofessional, and the entire experience felt absolutely lazy… like I was doing them an injustice for a few pieces of paper to send me in the correct direction to reunite with family. Thank God I only needed records and not medical attention.. I can’t imagine how PUT OUT they would be if they ACTUALLY had to do some work. LAZY. UNPROFESSIONAL A SHAME TO THEIR FIELD OF MEDICINE. A life was born in your building and you have no record of it?!! I discourage anyone from this establishment. I certainly will not be bringing any of my family members here.. alive or dead. Apparently records only last a month. YOU SHOULD BE ASHAMED OF YOURSELVES, Mt Carmel.. I’ve had 4 generations of my adopted family put their faith in you, but CLEARLY you have hired different staffing since then. Shanissha should go back to college and obtain her CUSTOMER SERVICE degree. Your staffing is uneducated and unprofessional. A disgust to REAL NURSES

Review №4

2022-03-24

Very disappointed with visitation rules at this hospital. My daughter had our first grandchild so my wife and I want to see him, and we were told only one of us to visit since my daughter’s husband is considered a guest . I got left in the waiting room.To make matters worse. The guest have to remain the same through my daughters stay.This policy is ridiculous and insensitive. .I understand the need to reduce the spread of Covid-19 but I don’t understand how I am let up to 4th floor, but not the few feet to see my grandchild. Not even a window to get a view!

Review №5

2022-01-26

Mount Carmel East Hospital is a full service hospital complete with an advanced Emergency Department, and Cardiac Catheterization Lab.I truly wish I could give this place a higher rating, but there is such a high level of “kick-the-dog” mentality and scapegoating among the staff, that it undermines public confidence in their ability to provide expert, high quality patient care.Very sad… everyone seems to be so stressed, that they try to make the lives of those below them worse and more stressful and miserable than their own. Very unhealthy environment.I’ve never worked there, but have witnessed it on repeated occasions.

Review №6

2022-06-07

I went in with pain in my chest, back, shoulder, neck, and arm on my left side. Emergency room was quick and efficient did an ekg, chest X-ray, called for a stroke consultant to check for that with a CT scan and an MRI.I did ask in the ER about papers for medical assistance through HCAP and told I would receive them but that never happened I asked about them when I was released but was told that social service doesnt work on the weekend When they couldnt find anything they made me go through another X-ray of my left shoulder another CT of my neck and another MRI of my neck and spine. I repeatedly told them I was not a diabetic but they continued to do finger sticks and having insulin ready, to no avail, because my blood sugar results were always normal. I am guessing so that they could just charge me more money. They tried to give me laxitives when constipation was never an issue, They told me on my second day that I should be able to leave after my echocardiogram and second MRI but I didnt get the MRI until after 8:30PM so I had to spend another night to wait for the doctor who was not pleasant and didnt even look me in the eye who told me they found nothing heres some oxycodone for you to take at home. The technicians, transports, most of nurses, and the neurologist were very nice although a few of them need lessons in drawing blood. That is why I gave it a 2. My bed was never changed and I was never just given a clean gown.

Review №7

2022-07-11

Hands down this place is the WORSE hospital in Columbus. I have stomach ulcer, after a few days in the hospital i started feelin a little better but then another day pass and i started getting unbearable pain again, so i tell the nurse shes in the hallway telling other nurses that she thought i was lying and i overhear it. I talk to nurse in charge didnt get anywhere she was just as bad as the other nurses and my doctor was told by the nurses i seemed fine. The doctor totally ignores me. They had to transfer me to Mount carmel West for a different issue and never did ANYTHING about me saying im getting this unbearable pain. I get to Mount Carmel West and by the next morning i vomiting blood my pain was 10/10 and they do a few test and i had Peritonitis. I couldve died. I have a lot of respect for nurses i have a niece and daughter that are both nurses, and nurse save us, not the doctors, sometimes you dont see or talk to your doctor when your there for days. After that IDGAF if im dying no one is allowed to take me to Mount Carmel East. Worse part this wasnt the first time the misdiagnosed me. To be a nurse you have to care about people, yall swear to do no harm! Dont go here, dont take your kids or anyone you love!!

Review №8

2022-05-10

My elderly mother was transported from our local hospital to Mt Carmel due to a traumatic injury after she fell and suffered double jaw fractures. Nobody in our family was satisfied with the care she received. They gave her a turkey sandwich to eat with a broken jaw! A physician assistant told her that she wasn’t hurt bad enough to consider her fractures an emergency and sent her home Friday evening to wait until a plastic surgeon’s office would be open for an evaluation. Hustle may be gone but that hospital still has lots of problems. We will never go there again. I wish I could give a lower score than one star.

Review №9

2022-03-23

I wish I could give less then that. I wouldnt trust my dog. As a Nurse your job is caring. If you dont have that, they shouldnt be nurses. I wanted to cry to see how badly my friend was treated. Its sad to see my fellow nurses mistreated patients.

Review №10

2022-04-11

Trying to crucify a reputable doctor (Dr. William Husel) including release of an entire playbook *project lighthouse etc. Is disgusting at best. Doctor Husel gave the patients he treated the most dignity and comfort at end of life. Placing blame on a scapegoat to cover your behinds, you should be shut down.