Delivery
Yes
Motorcars Volvo Cars in Bedford
Categories
Location on the map
Bedford, Cuyahoga County, Ohio, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-439-8400
Site: https://www.motorcarsvolvocars.com/
Site: https://www.motorcarsvolvocars.com/
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (199)
I had a great experience purchasing my new MDX from Andrew Chiarelli. He was very helpful and informative throughout the entire process and made buying a new car easy. Go see Andrew, he’s awesome!
Andrew is an awesome sales rep. Not only fair on pricing but responsive and proactive. Went above and beyond after I bought the car to stay late and show me some features that I didnt know about.Ask for Andrew when looking to buy!
Great salesman, Andrew Chiarelli, made us feel important even though buying a pre owned vehicle. Very knowledgeable. Would definitely purchase again from this dealership. Definitely recommend Andrew. We purchased an Acura MDX. He spent a lot of time making sure we knew everything about the operation of the vehicle with all the electronic settings. Great experience.
Our salesman, Andrew Chiarelli was outstanding! We had a great experience purchasing our new vehicle and would highly recommend asking for Andrew if you come to Motorcars Acura.
Andrew was very pleasant and helpful! We love the jelly and recipes. Everyone at the dealership is delightful. They have earned a lifetime customer.
Andrew Chiarelli was amazing! He was polite, professional, and got the job done! I love my car and he has a lifetime customer. If you need a car, this is the place to go! They are amazing here.
My salesman, Duane is always extremely helpful. My new Volvo is the sixth vehicle I have purchased from Duane and Motorcars Acura/Volvo. They always take care of their customers.
We went in looking for a new car and wasn’t really certain on what kind of car I wanted but I had great help with finding a Acura RDX truck from Andrew Chiarelli one of the salesman at Acura. He was really helpful and knowledgeable about cars also, very nice and reasonable. So if you’re looking for a new or even used car I would recommend going to Acura and ask for Andrew
My wife and I had a great experience with This Family run dealership .We have both bought a new Volvo and had our Volvo serviced at this dealership.I highly recommend Motorcars VolvoMartha and Pascal
Andrew was great and help me get on the road pronto... The dealership is great and everyone is welcoming, friendly and happy to help and work with you.
I was leasing a Volvo XC60 with about 18 months left on my lease. I reached out to Michelle since she took such good care of us the last time to see if it was possible to pull ahead early. With the ongoing chip shortage and overall lack of new vehicles I didn’t want to roll the dice and wait if we could get into a new vehicle sooner. She was able to work her magic and we upgraded to the most aggressive yet classy Volvo XC90 I’ve ever seen!! The entire process from start to finish could not have been any easier thanks to her along with Eric and Bobby. Michelle was so pleasant to work with and went above and beyond to make sure I was completely satisfied with my vehicle while also taking the extra time to set everything up during the delivery before driving off the lot. We didn’t even think twice about who to contact since we had such a fantastic experience the first time. I would highly recommend Michelle and Motorcars Volvo if you are in the market for a new vehicle-you won’t be disappointed!!!
I have been driving Volvo’s from Motorcars Volvo for 17 years. Chip McKinney has been great to work with and the Service Department is second to none. They are always happy to help me and treat me like I’m their best customer. Visit the dealership before you buy your next car. John Blatt4/9/22Just picked up my third XC90 today from Chip. As always, the sales process was easy and not complicated. Motorcars Volvo is always the best in service too.
Absolutely great experience! Andrew went above and beyond from our 1st contact to signing the paperwork. This dealership is very lucky to have a great hard working salesperson. Kept his word on Absolutely everything we talked about.
Of course, reviews will tell you what a well made, beautiful car Volvo makes. Maybe they won’t tell you the team is caring, knowledgeable and professional.My salesman Stephen made this very easy for me by listening (imagine that!) to me and giving me what I needed AND wanted. And, he didn’t disappear once I brought the car home and answered my follow up questions quickly.And, I almost forgot, I LOVE MY VOLVO!
This place is greedy and does not hold up to their claim on their website of providing “exceptional customer service”. I had a recall on my car for an airbag. I scheduled an appointment to get it fixed. After a 40 minute drive there, they tell me my part isn’t in…told me to come back next week. I requested to talk with Mark, the service manager and asked how he could resolve this mess up. He didn’t take accountability for the failure and refused to even give me a discount on future service or anything to reimburse my wasted 1hr and 20 minutes round trip. I mean really? Can’t afford to give me a free tire rotation or something? What a joke. Exceptionally poor customer service, that’s for sure.
Andrew J. Chiarelli was a great salesman and treated us fairly service was impeccable and we had fun at the dealership which is usually a nightmarish experience. Would definitely come back. Thank you very much.
I was looking for a CPO Volvo XC60, which proved to be difficult in my home state PA. I ended up finding a decent selection at Motorcars and working with Chip over the phone. He was great at communicating and respectful of mine and my husband’s time, not wanting us to make a 2+ hour drive without having as much information as possible. He worked numbers with us over the phone and answered every question we had over multiple calls. Found a great car and had a smooth and positive experience with Chip!
I had a fabulous experience. Chip McKinney was our salesman and he went above and beyond to assist me. Phone calls, text messages, providing my husband and I everything we needed to know. The paperwork with finance was smooth and Mike Fabian was also extremely nice! I love my new car and would highly recommend this dealership!!!!! Thank you Chip for everything you were truly a pleasure to work with!!!!! Carolyn Drain
My husband and I spent the day car shopping for me. Marney, was our sales rep. at Volvo. I decided to lease for the first time since Volvo has a great program and Marney made the process painless. We felt taken care of and I love the 2022 XC60 that I chose.
The sales people were very knowledgeable and accommodating. The service department buffed the finish of the used Volvo before we picked it up. There was an amount of wait time between some of the transactions but overall we are very pleased with our purchase.
I had a great experience with Motorcars Acura. Andrew was my sales person, he was amazing from start to finish. He never hesitated to let me drive another car, or to educate me on each make and model. When they no longer had what I wanted in stock they worked fast to secure me a car, even with the current limited stock. When it came time to pick up my car, and sign my paperwork everyone was so friendly. Andrew showed me all the new gadgets in my car for at least a good thirty minutes, and told me to come back in a week with any questions. I also got some amazing jam and super sweet recipes out of the deal. I would recommend Andrew and the team at Motorcars Acura any day!
Chip was fantastic to work with. He worked hard to source the exact car we wanted, made sure we were truly happy with the car and put no pressure on us to make a deal. I drove from out of state to buy from him (family has purchased four cars from him before) and would do it again.
Andy provide great service and follow up through the entire purchase process. I enjoyed his custom recipes and highly recommend him!
Leased many cars over the years with Acura and Volvo and the team at Motorcars never disappoints! We love working with Chip - go see him!
Great customer service and did everything right to gain our business. I’m glad there are dealers like Motorcars still out there.
Michele Lucek and the whole Volvo team in Bedford, OH were absolutely amazing! Michele went above and beyond to make sure I got the exact car I wanted and the service was 10/10. Making sure it was quick, and they detailed the car perfectly!My experience with the Volvo family has won our friendship of many more years of cars together. A trustworthy and classy dealership. Thank you.
Just bought a Volvo and has a great experience with them! Duane worked out a phenomenal deal for our lease and the whole team was attentive and efficient. Whole time in the dealership for signing took less then 1 hour. Would recommend to anyone looking for a Volvo/acute.
The service was exceptional! I came in with a trade that I owed more than it was worth. The team at motorcars not only took my trade but gave me some money on it. Steve was kind and patient and Bobby worked diligently to get me financed. The entire process was smooth and effortless!
Andrew was outstand from first contact to final paperwork for the purchase of my truck. He went above and beyond to stand behind everything he promised. Thank you for having an outstanding salesman!
My dad and I were assisted by Chip McKinney and had a great experience! He was sincere and personable, and quick to help us find a car that worked for us. He was reasonable, true to his word, and made it clear through several instances that he was looking out for our best interest and making sure we were receiving a quality car. I had to have a car that was compatible with hand controls and was set up to have controls and other components accessible to me, and Chip was flexible and intentional on finding what worked for me. We would definitely buy from him again!
Everyone at Motorcars Volvo was a pleasure to work with. Chip McKinney and Mike Redmond went above and beyond to make us feel comfortable with the entire process. I highly recommend this dealership and especially these employees.
Stephen was very helpful! The whole process was easy and we are happy with our new vehicle.
Great group of people there. Andrew was a pleasure to work with and the finance manager was awesome.
It’s always a pleasure to visit Motorcars Volvo Cars, everyone is always helpful and friendly; customer service is top.
Chip was the only sales consultant throughout my rigorous state wide search that actually LISTENED to my needs and adhered to them. He is extremely patient and NOT PUSHY. He is also very text friendly! Mike in finance was also very pleasant and transparent while discussing my loan term(s) and service contract. Great guy as well. Thank you both, I’m in love with my new car!
I was looking for a nice gift for my wife. When I came to Motorcars Chip was there for me. It took 5 minutes to get test drive vehicle which I was looking for. I bought that car and Chip was very helpful and respectful, I appreciate him.
I worked with Michael Redmond at Motorcars Volvo and had a fantastic experience. When picking up my vehicle, he made the process extremely easy and had everything prepared prior to my arrival at the dealership. He took the time to explain all of the features of my XC90 in detail before I pulled off the lot, giving me confidence in my driving my new car. He even set me up on the Volvo app & paired my phone. He also recently helped my father, and took exceptional care of him as well. Highly recommend!
Purchasing a brand new 2021 Acura TLX Type S couldnt have been easier than doing so with Tracy Reese at Motorcars Acura. She went above and beyond my expectations and made the sale so easy from a customers perspective. She walked me through the process from start to finish over the phone as I have never purchased a new vehicle before and kept the ball rolling the entire way through. When I showed up to the dealership to pick up my new Type S, she had it ready in showroom condition and essentially just had to hand me the keys (after signing a few documents obviously, which took all of 10 minutes). She knew everything about the Type S inside and out while showing me all of the cars technology and functionality. I will 100% be going back to Tracy and Motorcars Acura when the time comes for another new vehicle. After 2 weeks of ownership, Tracy has followed up twice to see how my Type S is treating me and I love that about her. She is very attentive, efficient, and straight-forward, and wants to make sure my experience in an Acura is top notch. If youre looking to get into a new Acura, Tracy should be your first choice. Thanks again Tracy! ~ ZT
I have my car serviced here. Mr. Baker in the service department was extremely helpful when I had to have a warranty repair taken care of. The dealership is refreshed and very Euro-style. I will certainly be back!
I have bought multiple cars from Motorcars Acura and Volvo. Chip has been my salesperson at least 3 times and has been thorough and helpful. I just bout the Volvo XC40 and the experience was great. It’s always pleasant to deal with knowledgeable people
Chip was super pleasant and great to work with. He answered all of our questions and wasn’t pushy at all. I would definitely return to purchase another vehicle through him.
Andrew and Anthony made the car buying process so easy. Very informative, helpful and honest. Thank you!
Many years of loyalty to MotorCars Acura/Volvo working specifically with Chip. This is our first time buying a Volvo and the process was just and smooth and flawless as it has always been. Love coming here and will remain a loyal customer!! Thanks to Chip and the whole team!
Great place to buy a car. Andrew was extremely helpful in the car buying process. He was a very honest salesman, I’d definitely recommend and do business with these guys!
The folks were so nice and took a lot of time to make sure we understood the technology in the car. They also really did try to understand our position and worked many different options until we found a payment that would work for us. Very pleasant buying experience!
My family members have bought several cars from Motorcars Volvo and Chip McKiney as our salesperson. Great dealership to business with.We purchased another XC90 from Chip on 4/12/2022. This is the 4th XC90 thanks to Chip.
Rick gave me specific details for my cars service and was able to make sure my extended warranty covered some of the work. He knew exactly when my car would be ready and it was!
The XCRecharge is the fourth volvo we have owned. Our last Volvo we purchased at Motorcar Volvo and had a great experience working with Mike Redmond. Our latest experience is consistent with the first. Mike is helpful, no pressure, no false promises and embellished information. A true professional!We love the car too! Its a Volvo!
Chip was fantastic and was very available for us for all of our needs. We bought our Volvo in the midst of a pandemic and a world-wide recall, and Chip made the sale and delivery effortless. He was patient with all of our questions and concerns and readily available when we needed. Thank you for a great experience!
Okay. Was expecting a non-positive experience! Anything But. We got there at 5:45, dealership closes at 6.We knew what we wanted and how much we were going to pay.If anything I’m mad bc our deal was done by 6–they accepted our counter.Never reviewed Anything before. Still trying to figure out why we were there to 8 but it’s ALL good.Give michelle a call. No bs, nice people and most importantly……this vehicle is unreal..
Stephen and Bobby were great to work with! They helped us until we were happy with the real. It was a comfortable and very friendly experience! Highly recommend Motorcars, especially these two guys!
1st car we bought from Motorcars, and the service was incredible. We worked with Chip and he was very responsive, and great to work with. I called him the night before, just before closing, and when I showed up the next morning he had the car i wanted cleaned and ready to go, financing approved, and we got the deal done quickly. Highly recommend working with them for all your car needs.
Reading these reviews makes me feel like we didn’t get the same experience unfortunately. I know the times are crazy right now with car buying, but the games played at this dealership are ridiculous!! I have print outs that have one price and 3 hours later printed with a higher price! Also, something agreed verbally on a Saturday was soon forgotten on Monday.
My husband and I have bought 9 cars with Chip McKinney. We have had wonderful experiences each time. We will continue buying from Chip as we have been extremely satisfied.
They made buying a car easy and stress less. They went far and beyond with honoring or requests. Will be coming back in the future. Would recommend anyone looking for a car to choose them. Michelle was excellent
I came with my wife To get a business on a Volvo and she have some struggles due to her Credit Score at the beginning. Chip McKinney was very attentive and helpful to get us through the different options we had. Even tho she was hesitant at the beginning he works more options for her and we could finally make a deal. It was a really great service and treat us with professionalism and respect all the times understanding what were our needs and accommodating our needs to the better option.
Chip has been very helpful with the car purchasing experience. He was very friendly and personable, so much so that when we originally were looking at cars and couldn’t find one that worked for us we came back and asked for him by name. This time we found something that worked for us and are happy with our experience at this dealership and especially with Chip.
My husband and I had the best experience with Don Paul at Motorcars Acura. He helped us through the whole process of leasing our new 2020car and we had a lot of questions. We feel confident driving and love our new car from everything from our favorite color to installing our phone.Thank-you for having such fine service.
My dad, Andy brought me a car from Chip and it couldn’t have gone any smoother! He gave us a great price, was so nice and overall a great person to work with! Definitely use him when looking for a car!
Great car buying experience! We highly recommend Chip! He worked hard to streamline the process and ensure that our questions were quickly answered. Appreciate all of the support and information that we got from him and the team at Motorcars!
Great experience Volvo shopping with the team at Motorcars, which I would expect. Marney Smith took care of me and listened to what I was looking for in a new vehicle. More importantly, I had an issue between what I thought I was buying and what I got. You expect buying a car to be a good experience. Its when you have an issue that you see who youre truly dealing with and I was very pleased. Marney and the GM Anthony Marcellino listened to me and understood the issue and resolved it fairly for us both. I really appreciate that. Id highly recommend buying or servicing a Volvo from Motorcars. Good people with integrity.
Chip helped us out tremendously, we came with 1 car in mind. Started out a little rough with the car not running properly, but went on 3 more test drives and car was fine. Mechanics checked everything out and a new battery was put it. The manager Mark, was also very helpful and helped turn a bad situation, good. Set us up with a great deal, as well as a great car. So far happy and was a good choice!
Our experience at Motorcars Acura and Volvo has always been excellent. We have leased 2 cars with them and worked with Chip both times. After leasing our Acura with Chip and were looking for a Volvo, we knew we had to go back to working with him. Chip is the nicest person you will ever meet to work with in purchasing a vehicle. He got us excellent deals both times, beyond expectations, and is super patient and informative in explaining the price breakdown each time. Make sure to ask for him to help you out!
This is our third car from Chip at Volvo Motorcars! It’s easy working with him because he’s able to carefully curate a new car for us based on past preferences and just knowing us. He is able to work his magic over the phone so our time spent at the dealer is minimized. It’s actually fun for us to come to the dealer and make a deal! Chip is excellent and we highly recommend him to all new and returning buyers!
I’m on my fourth car from Chip McKinney now, 2 Acuras and 2 Volvos, and I couldn’t be more pleased. Every time I shop around and every time Chip gets me exactly what I’m looking for and at the best price. Love my new Volvo!!!!
Chip has been great to work with from start to finish. He was extremely knowledgeable about the vehicle I was interested in and never pushy. When a minor mechanical issue arose, Chip worked hard to find a creative solution. Of course he wanted to sell me the car, but I also felt like he wanted me to be truly satisfied with the deal, and I am.
This is my first time experiencing leasing a car with this dealership. I’d say the overall experience was great. The best part is the friendly customer service. Because of my busy schedule, I can only stop by the place at very restricted time. But they always accommodate it. My salesman Marney is the best. He is always only a text away, super reachable. He even dropped my garage opener that I forgot in my old car. I highly recommend to everyone. You would feel welcome everyone that you walk in the door.
Anthony in the parts department was very helpful in getting the mud flaps I needed for my new XC60. He explained why the parts are discounted online but not in the dealership. I was able to take advantage of the discount. Parts came and got a call when promised. Because of Anthonys helpfulness I will return when my Volvo needs service.
Andrew did a great job. We bought a SUV from him before and came back again and bought another. He was very straight forward and we felt like we were part of his family. The funny thing he does is he gives out a jar of local made jelly to all his customers infused with wine. Great experience as was all the staff at Motorcars Acura/Volvo.
This is the second car we purchased from Chip at Motorcars and we couldnt be happier! His goal is to make sure that his customer is happy and he does all he can to make sure you leave with the exact car you want at a competitive price. Add in his great sense of humor and the buying experience is a pleasure.
Great sales experience with Steve. Easy purchase and very knowledgeable about the XC40. Would definitely buy again from Motorcars.
Amazing experience today picking up our new Volvo S60. Chip was a great salesman to work with and highly recommend him. Reached out to every Volvo dealer in Cleveland before deciding who would earn our business. Hands down Motorcars Volvo was easiest to deal with.
I bought a used Volvo from Chip McKinney at Motorcars and am super happy with the service. Chip has made it so easy for me to get my car serviced. He picks the car up at my house, leaves me a loner car, and then brings my car back for me. It is so helpful, as I live quite a ways from the dealership. Thanks Chip, you save me so much time and trouble!
Went to Motorcars hoping to buy a 2011 Honda Pilot. I worked with Chip who was fantastic through the entire process. I was able to test drive the vehicle as well as show the vehicle to my local mechanic. Even though I decided the vehicle was not the right one for me, Chip and the Motorcars team were first class the entire time. I would highly recommend Motorcars for your next vehicle purchase. Look for Chip...you wont be disappointed.
We recently finalized our lease of a new 2020 Volvo XC90 with Motorcars Volvo. I could not be happier with both the vehicle, but also with the integrity and professionalism of the dealership. Anthony (GM) and his team (we primarily worked with Anthony, Duane and Eric) were absolutely top notch and not only competitive with their pricing, but went the extra mile to locate the exact vehicle we wanted. We were very picky with what we desired, yet never once did any of the staff assisting us make us feel as if our requests were “too much” or anything of the sort. We truly felt like valued customers throughout the entire process. We are extremely pleased with the entire experience and will certainly be back. Anthony instills the “details matter” mentality in his dealership and you can see it trickle down to all facets of the business, including a phone call the next day just to make sure we were loving our new vehicle (which we do!). Details like that certainly make a difference to us. We highly recommend the Motorcars family. They are a breath of fresh air!
Chip at Motorcars Volvo was quick to get back to me, answered all my questions about the S60 I was interested in, and gave me a very satisfactory price. With the recall there was a bit of a delay but Chip was terrific in holding the car for me and keeping it available for my eventual purchase. Highly recommend Chip at Motorcars Volvo!
Mike in sales was great and than turned me over to a great experience with the finance manager. Hate the car buying experience, but this was by far the most transparent and painless car purchase to date.
We worked with Andrew Chiarelli- Excellent customer service accidentally over paid by 200 dollars and was quick to let me know and give me the money back
It was an amazing experience from the beginning to end. Started with Stephen, listening to our needs and educating us on the features and details of the XC60. The facility itself was clean and beautiful. The entire team was wonderful with the financial component and did not pressure us with any packages, etc. Very please with the service and Motorcars dealership.
Andrew was a great salesman. Very knowledgeable and friendly. Highly recommend working with him.
MotorCars went out of their way to help get me the new all electric XC 40. The car was delayed due to issues with Volvo, but they kept me updated. Once the car arrived on the lot, it was prepped quickly and I was driving away in it the next day. They also helped me get maximum value for my trade-in.
Since the day I bought my car from one of the Mikes, I have been ecstatic with my purchase of my Volvo, and have not been disappointed. All the Mikes and Rick in the service department make sure that your car is exceptionally handled. I have never missed a service appointment and it is a treat to have it serviced. Hot drinks, snacks, and a brand new loaner Volvo for longer repair times all make for a great service experience. They just newly renovated the show floor, and now it is even better. Thanks Motorcars Volvo team!
I just bought another car from Motorcars Volvo. This is the third Volvo I have either leased or purchased. For 17 years Chip McKinney has been my go to sales consultant. He takes the time to understand what I and my family need and helps us get the right car at a great price. Chip is the best and the service at Motorcars is excellent to boot. I can’t recommend Chip enough. You won’t regret asking for him if you go.
Michelle, the sales lady was super nice!!! She gave us her undivided attention, even though she was on vacation to assure that our deal was seamless. She makes it happen!!!! Thank you
I contacted Volvo to get information about a SUV. I had been in a hurry to get a new car as my lease was up. Steven Sarver was on top of things, and his follow up was amazing. Although I didnt buy the Volvo, I would recommend Steven as a professional sales associate and one that will get the job done. Thank you Steven I will refer you to anyone looking for Volvo.It only was about availability not the car that I bought a different car.
Absolutely fantastic. As much as I love cars, Im not a fan dealership shopping. Motorcars Volvo is a cut above. They truly appreciate their customers and can adapt to the type of car buyer you are. This is the first Volvo I have leased and I intend to be a customer of theirs for many years to come! Mike Redmond is honest, patient and not pushy. Their leasing manager and department is a class act. Their pricing is fair and competitive. What a great experience!! A+++
Just bought a Volvo S90 and Chip was fantastic to work with. Took care of all my requests through the whole process. If you’re looking for a new car I’d recommend stopping by.
I had a wonderful experience working with Mike Redmond. The subscription process was seamless and the vehicle is amazing. Many thanks to all involved.
Stephen Sarver sold me a used Subaru outback and he was so helpful and kind through the entire process. Answered all of my questions with kindness and curtesy and always made himself available to ease any of my worries. 5/5 stars! will recommend Motorcars Volvo to all my friends. :)
Bought a Certified Used Volvo from Chip today. He was attentive to my needs and ensured that he matched me with the right car. I really appreciated his straightforward approach. Would definitely recommend seeing him!UPDATE on 11/2/18:Today I took advantage of Chip’s valet service. He drove to my home with my loaner vehicle - a 2019 Volvo - and delivered my car for service. He does the reverse for delivery once service is complete. White glove service after the sale!
Chip was just fantastic! He worked so hard to make sure that everything went smoothly and that I understood every step. He was willing to work with me on any issue. This is the third car I have purchased from Chip and Acura Motorcars. They are the best!
Extremely helpful and informative sales process. Friendly, low pressure environment. Fair pricing and you’re treated well. I highly recommend Motorcars Acura Volvo.
My experience with Motorcars has far exceeded my expectations of a dealership. Don Paul has been great to work with; he has addressed all questions and concerns and has consistently followed up throughout the process, making me feel confident in my purchase decision. I highly recommend Motorcars to anyone who is in the market for a new vehicle!
From Sales to Service, Motorcars Volvo/Acura is by far the best car dealer experience I have had to date. I am on my third Volvo, 2 from Motorcars. Service has always been quick and honest. Todd Gump in sales was phenomenal! Went above and beyond locating the vehicle interior/exterior combo I wanted. Mike took extra time to review the many new features on the vehicle-much needed and appreciated! Loyal customer for the last 9 years....and for life. Will not go anywhere else. Thanks, Motorcars!
We had such a terrific experience at Motorcars Volvo. Our salesman, Chip, was wonderful to work with - he was straightforward with us, explained every step of the process, and addressed all of our questions and asks with urgency. Ownership also took the time to check in on us and ask if there is anything we needed. This is how you do business! Oh, and they have the best coffee machine! We’ll be back for our next car.
We purchased a certified Acura with the excellent guidance of Tom Brody. We appreciated Tom’s knowledge, patience, and positive approach. The relaxed atmosphere of the dealership was refreshing and the genuine friendliness of the the entire team was enjoyable. We will look Tom up for our next vehicle too!
I released a new volvo from Chip on 12/21/21, it was an upgrade from an xc60 to an XC90. Im still amazed at how easy and smooth the process was. Im extra happy with my new car. Thanks again for making it happen for me Motorcars! MERRY XMAS!!
Highly recommend! Our salesman Chip was excellent. Very low pressure and easy to work with. Had a minor issue with a door handle that he immediately addressed and resolved.
We just bought our first vehicle from motorcars. Chip was an excellent salesman. Very friendly, quick service and went out of his way to be sure we were taken care of. Highly recommend!!
Chip has helped us now with the purchase of two cars. He’s kind and willing to work with you and he really helps you in your car buying process. We have shopped Motorcars twice now because of him!
First car from Motorcars Volvo. Chip was great...quick, easy and very friendly. He was extremely honest and guided me to what was in my best interest. This is a very good way to buy a car, no tricks, no gimmicks, just friendly, great customer care. Highly reccomend calling chip.
I just got a volvo xc 40! ask for chip he was amazing!
Excellent dealership! Professional and help you every step of the way. Duane B. Provided excellent customer service and we will return for our next car.
Came from Traverse City to buy a car. Chip was great. Great no hassle dealership. Thanks again!
Just bought a certified Volvo from Chip. He did a great job of explain the features of the car and not pushing something on me that I didnt want. The process was relatively quick and simple
Our family has purchased many vehicles from MotorCars through Chip. He is extremely knowledgeable and experienced and will do what he needs to do to get the best price for the vehicle you would like. I highly recommend Chip for his outstanding customer service!
My girlfriend and I recently bought a used car with Chip. Great experience! Chip we as extremely friendly and very helpful. He spent as much time as we wanted looking at different cars until we found the perfect car for us. Thanks Chip!
We just leased our 9th vehicle with Charles Chip McKinney. he is the best auto sales person we have ever encountered. he is not only professional but also very personable. We travel all the way from Hinckley, Ohio to the Motorcars dealership just because of Chip! he is the best!!
Don’t go service department there. They act nice but quality of repair is terrible. Misses all details and does not check before they give your vehicle back. You will notice it later. If you find any error from service they will tell you to drive while and see if there is other problems, then come back later. Trying to make you forget it. When I revisit, I told them I would want service properly and don’t want to make this complicated. And they said “sue us and take your vehicle”. I hope you all don’t experience this and feel bad with you vehicle. Don’t get convinced to complimentary car wash service. Most dealers provides wash, in order to compete. At least, sales departments is good. Fact is that other reviews are for sales not for service. If you own a nice premium vehicle, but you don’t want such a indecent service, don’t go to this dealer.
Everyone all Volvo in Bedford was extremely helpful with leasing my new vehicle ! I worked with Tom Brody and he was extremely patient with me as it was my first time leasing my own vehicle. He answered any question I had and did it with a smile on his face ! Highly recommend going to Volvo Bedford. I would also like to say that Michael in finance was extremely quick and seamless the day I got my vehicle
Motorcars Volvo/Acura is a big part of our family. we have leased many Volvos through Motorcars and will be getting another leased vehicle next month once my current lease is expired. Chip McKinney is my sales person and does a fantastic job. He takes the time with me and is very professional. I will continue going to Motorcars because of Chip McKinney.
I was looking to upgrade my 2010 Acura TSX. I went to Acura Motorcars and met with Chip. I discussed wanted to upgrade to a Volvo and he had a few different options for me. Him and the rest of the Motorcars team were professional, friendly, and sold me a reliable car at an excellent price. Their finance team worked with me and made the process very easy. Overall I was happy with Motorcars Acura and really enjoy my new Volvo.
Bought a preowned vehicle today from Motorcars. My salesman was chip. He was vey easy and honest and upfront. if you are looking for a vreat car and fair pricing go see Chip!!!!
Ordered a new XC60 to my specifications, which delivered in less than 10 weeks. Friendly snd courteous sales experience. Professional dealership.
I am a return customer of Motorcars and of Chip in particular. Chip is always very knowledgeable and is an advocate for his customers. And he is trustworthy, which is a rare trait these days. You won’t be disappointed!
Picking up a new XC60 from Motorcars this afternoon, and the excitement is palpable!! Chip McKinney has always ‘steered us in the right direction’ - this is our 3rd Volvo vehicle that we’ve purchased from him and our carefully curated vehicle shopping experience from start to finish and beyond has never disappointed!!
First visit. Everyone I dealt with in service (mostly Rick) was friendly, quick to communicate, and followed through on their commitments. Mike in sales was also quick to help with something else. Ill definitely recommend.
Andrew Chiarelli was very forthright and transparent during the whole process. Really nice man and easy to work with.Thanks for your help.
Have purchased several cars from Chip and Marney down at Motorcars VOLVO. Excellent service on EVERY SINGLE CAR. Marney was quick to match us with the right car and was kind and professional during the entire process. We had ZERO STRESS making the decision to purchase our V60. It was a pleasure doing business with them, as always.
I want to thank Marney my sales representative for helping me and my husband purchase our first Volvo truck. He was very friendly and helped us through the whole process. I will definitely be referring family and friends to Volvo thank you so much Marney and staff!sincerely,Lauren and James Woods
Motorcars Volvo was an absolute pleasure to do business with when buying my beautiful, pristine condition 2016 XC90 T6 R-Design. I was an out-of-state buyer, and Mr. Chip made the entire process a true joy. From the initial phone call onwards, he bent over backwards and stopped at nothing to accommodate my needs and concerns. He gives an amazing deal, and throws in so many extras free for charge that I suspect he got himself in hot water with the store manager! He conducted a Facetime vehicle walkthrough at my request, he never cut corners once, and was available to me at ALL times, day and night, through his personal cell phone. This is what I have come to expect from Motorcars Volvo and specifically Mr. Chip. I cannot recommend him strongly enough for any buyer that wants a confident, easy and hassle-free transaction. Mr. Chip, thank you so much for your services and you have a friend for life here in Charleston, SC!
Andrew was a great help in getting the car to us in Columbus! He worked around our schedules to make sure it happened!
Andrew Chiarelli was a great sales consultant at Motorcars Acura. Excellent buying experience.
Andrew J. Chiarelli was very helpful with helping me get a brand new car! Thank you for the great service.
Andrew did a great job as did Grieg in finance. He went over all the paperwork and we had no surprises. He offered us products with no pressure. Andrew was the same. Thorough Go over with our new car. He went over as much I could absorb. He noticed I was getting tired so he offered to come to my house to show me on his time or I could come back and do a 2nd delivery. We were in and out in less than 2 hours. Unbelievable, most dealers you’re there all day. Not Motorcars Acura/Volvo. Thank you.
Duane at Motorcars Volvo is simply THE best! I looked into several different car dealerships and he was by far the most professional, knowledgable and friendly person I worked with throughout my car shopping process. Not only is he a top notch professional, he also got me a GREAT deal on a new Acura and I am absolutely loving it. I HIGHLY recommend calling Duane at Motorcars Volvo for help with your next car purchase or lease!
Just bought 2018 V90CC at Motorcars Volvo. Great folks. They helped us work thru some interesting options in cars. Good deals and great cars so the decision was not altogether easy. Very professional team. No hard sell. Got us going same day! Good job. We would highly recommend Volvo Motorcars and Look forward to next time.
Chip, did a nice job about informing of a great deal. My paperwork was prepared when I went to pick up the car. I had a good experience despite getting a new car in a pandemic.
Clean 🧼 environment,well kept lot and building , staff was pleasant , nicely dressed and very accommodating . One salesman member in particular named Chip was WONDERFUL to work with , returned calls quickly , very knowledgeable, understanding and friendly best of all he wasn’t pushy I wish all salesmen where like chip . Thank you motorcars of Bedford !! Wonderful place !! 🚙
I have a 2019 Volvo S60. I call Motorcars yo schedule my 3rd free service on a certified car which only consist of a check over and oil change. I was told that the only available schedule time would be 3 weeks.On a previous visit the service manager refused to resolve a noise closing my sunroof. He actually tried telling me that the noise was normal, I think I’ve been black listed.
Great Job Andrew!20 RDX.....I called in and I live closer to another Acura dealer. Andrew was ready to go, he called me back every time I called or emailed. He answered all my questions where the other dealer on my side of town was not too responsive to my many demands. Andrew didnt care if I asked him 100 questions he was ready and if he didnt know it he found the answer and called me back. Motorcars is a CLASS ACT and its worth passing by your local dealer to buy a car from Andrew at Motorcars Acura/Volvo.....
I’m a west sider... but I will drive to the east side (or get a rental) for all my services at Bedford Volvo. Was looking to purchase a brand new Volvo and ended up here. It has always been excellence from the moment you walk in to the point you are back into your perfectly cleaned car. From my dealer Chris, to the detail shop, the service and maintenance every 10,000 miles... always accountable for high standards and wonderful service!
We had a great experience buying our car from Andrew! He went above and beyond every step of the way.
My husband and I have bought multiple vehicles from Motorcars, specifically Chip McKinney. Weve even made decisions on the type of vehicle to purchase based on what Chip sells...he is that good!
Chip was very helpful in my first car buying process. He was very calm and attentive while not pressuring me into making any decision. I thoroughly recommend Chip.
I had my car shipped to Motorcars through the overseas delivery service offered by Volvo. The team at Motorcars did a wonderful job accepted it from the shipping company to addressing some minor issues I had with the car. It was an overall positive experience and I would highly recommend Motorcars Volvo to anyone!
We bought a car there. Chip was helping us. He is very helpful and knowledgeable.
Michelle was fabulous to work with! She was so friendly, very responsive and she did everything she could to get me the best possible deal. I would absolutely use Michelle and Motorcars Volvo again!
If you want a vehicle from here ask for Andrew!! Took great care of us and guided me through my first car purchase
Chip @ Motorcars was helpful, knowledgeable, and made the process of purchasing our new car very seamless. Recommended!
This was our second purchase from Motorcars Acura. Everyone at the dealership is top notch from the sales person down to the finance person that prepared our papers. Our sales person Duane Baumiller could not of been more professional. Most people think buying a new car can be a hassle. Duane is a righteous guy and made the whole experience fun. We drive all the way from the far west side and pass other dealers but well worth the ride.
We drove from Columbus for a used S60 after speaking with the sales manager, Mark. The online images of the car showed damage to the rim and I specifically asked Mark to inspect the car and alert me of any issues before we drove to the dealership. He did just that and told me the rest of the car was beautiful inside and out. Mark and his team were aware that we were coordinating the pick up around a soccer tournament we were in town for.We arrived a bit early and waited in the lobby until the car was ready. Before taking it for a test drive, we noticed the rear end had been hit. Most of the scratches were superficial and cosmetic, but the tail lights were visibly uneven. The sales associate popped one of the panels back into place after we pointed out the issue. The paint repairs to the scratches were done poorly and even exaggerated the flaws. This is something that I felt that Mark should have disclosed when we spoke on the phone earlier in the week.We were uneasy about the issues to the rear end and the sales associate offered to speak with Mark to see if the price could be adjusted as a result. When he returned, he explained something must be off because the price documented in the paperwork and the price I quoted were not the same. Mark had documented the sales price to reflect a $100 reduction of the online price. Thats not at all what wed agreed to over the phone.After some back and forth, we decided to pass on the car. Not long after we left, I received a series of text messages with reduced offers. It took two reductions via text to even get to the original price wed agreed to over the phone. We still passed as this didnt account for the damages that werent disclosed.In retrospect, I feel very strongly that all of this was part of the sales tactic. Over the phone, I had explained to Mark that the car would be for my soon-to-be 16 year old son. I never mentioned that my husband would be with us. I now think that Mark felt it would be fine to increase the price on a woman (single mother, perhaps) coming to buy her son his first car. What mother would say no in front of her child? Well, this one did.Ethics matter to me over price. I teach my children the same thing. Our afternoon in town was wasted and could have been spent on much more productive activities. Whats the most horrible is that Mark had his sales associate deliver the message and do the follow up. No Manager should do this. He should have owned up to his own mistake if thats what it really was. Ive purchased six Volvos...and will purchase more. However, Motorcars will NOT be where I choose to do so.
Just made my second purchase from Motorcars. Duane Baumiller is excellent at drilling down to what you want/need and makes the process efficient and painless, which is why I keep coming back. Great team at Motorcars...I live on the Westside but it’s worth the drive for the service and attention to detail!
I have purchased 10 cars in the last 11 years and this has to be the very best experience I have had.Motorcars Volvo team including Stephen are the greatest.
Quick, courteous, and supportive service. Excellent buying experience. The team is equally as attentive after the sale.
I’ve bought my second car from Chip and he will handle you with care and professionalism. The dealership is top notch and looking forward to another great experience.
My wife and I have been going to Chip McKinney at Motorcars for over a decade. We are very happy with the customer service and personalization we get from Chip every time.
My 2014 RDX had a bad rear Bering. The price was in the middle of online projections and the time to repair was spot on. I have gone to Motorcars Acura since 2001. They are fair and provide quality services. I can trust them!!
Chip did a great job laying out my options to get into a car I really wanted. He wasn’t pushy instead he followed up timely and didn’t make me guess. Thanks!
I bought my first car at Motorcars Volvo. Chip was my salesman- great customer service! It was an enjoyable process!
Chip was very friendly and helpful. We bought a car for my dad recently and he was super helpful! We highly recommend him.
Andrew ...Enjoyed the process . thank you . Continued success to you in the future. Thank you for delivering the car to my office in Westlake. You drove it last night to Mentor, got up early and managed to fight traffic to go East to West at traffics highest point. That’s impressive. Thank you!DN
Just bought another Car from Chip. He’s the best!!! I highly recommend him.
Exceptional! No pressure and friendly. I felt like I was spending the afternoon with friends. Marny (sales) was very knowledgeable took time to search for exactly what I wAnted. Eric (manager) was wonderful, was creative in getting us the best price possible This will not be our last visit and would highly recommend. A++++
Thank you so much David and Marney for helping me buy my 2019 xc40. I love it so much. They helped me find exactly what I was looking for. David and Marney answered all my questions at all hours of day. They even answered my calls/ texts before hours. I would highly recommend them and Motorcars Volvo.
Chip McKinney was very pleasant and courteous. He went through the process. The paperwork was explained line by line item. Very accommodating with the addition accessories.
Chip was great taking care of all our needs, great to work with!! Motorcars Volvo was very accommodating!
Duane was awesome. Very patient and very thorough. I highly recommend him to anyone looking for a new car and I will be using him again myself im sure!
Great experience. The sales person was very knowledgeable on the vehicle and the finance options.
I wish I could put 0. Walked the tiny lot for 5 - 10 minutes and no one came out to greet me. I drove out of my way to test drive the xc90 at this lot because of the 4.8 rating. After this review I will be heading to the next closest volvo dealership. Unacceptable
I had a very good experience with both the sales agent and the manager, both great people, easy to work with. Later, service agent was really knowledgeable. Will definitely go back!
Manager Eric and salesperson Marney were very helpful, respectful, personable. The whole experience went very smoothly.
Had a great experience leasing a car here. Duane in sales was very helpful from start to finish. Highly recommend.
Chip was a great salesman and made the process so easy without boing pushy. We also think we got a petty deal (I think)Pleasant experience
Chip was kind and knowledgeable, he took care of us throughout the process. Amazing value and smooth sale!
Found my car and my sales person (Andrew) was very helpful and he will be my go to guy from now on !
Don paul is the car dealer there he is honest and personal i have been buying Accura vehicles from him for years I also have my family buying cars from him
Great experience with Chip McKinney! Professional, helpful, non-pushy. Tried several dealerships, came back to Chip!
Bought my first car from Motorcars Acura/Volvo. Chip made my experience super easy and convenient.
My wife bought an XC90 from Chip. It was fast and painless! Thanks Chip!
I had a big pleasure to work with Duane today . He provided outstanding service to me he was on the top of everything, answer all my questions , was kind and polite . I really appreciated that you have people like hm . Thank you so much
My 2nd Volvo sold to me by Chip McKinney. He’s up front and fair. Always easy to deal with as is entire dealership.
Go see Don Paul he was so nice and a great help answering all of our questions. If your looking for a car you must make sure you stop here and ask for Don.
This is the second car we have purchased with Chips assistance. We were very pleased.
Chip was the best! This was the best experience I’ve had with leasing a car. Would highly recommend!
Chip was fantastic at Motorcars Volvo and made my buying experience a real pleasure!
We went to Motorcars to look for a new Volvo. We had great experience with Marney who was very helpful.
My sales associate Don Paul was excellent to work with and made the experience very easy.
Got a pre owned Volvo from chip Great car and Great guy !
Chip was very personable and helpful. I highly recommend working with him.
Mike and every one at Motorcars were fantastic.
Don Paul was a great help to our family in choosing the right vehicle to fit our needs!!!
Great experience. Marney was helpful and responsive through out the car buying experience.
Chip and Motorcars were a pleasure to work with. I recommend them.
Chip Has done a great job not pushy very honest and very easy to work with.
Chip did a great job, very friendly and helpful service!
Fast,professional service. My favorite Volvo dealer.
Best experience ever ! Chip and the Bedford team always surpass my expectations!
Great experience! Professional in a timely fashion. Answered all questions. Very satisfied
Total reviews rating 4.8
199 Reviews for Motorcars Volvo Cars 2023:
Review №1
2022-06-27Andrew Chiarelli was great to work with! He Made the process super fun and easy!! I was in an out of the dealership in record time, took 5 seconds to sign everything!! He went above and beyond and even picked me up to get to my new vehicle! Would highly recommend, and would consider them first with my next vehicle purchase!
Review №2
2022-03-08Sales person Michelle was great. Credit Manager was super. Sales Manager was a jerk. He smoked in the dealer demo I bought and lied about it. The owner of the dealership made it right. I commend him for his efforts. The car is great; the owner (Anthony) is great. I’d shop there again but would avoid the Sales Manager at all cost.
Review №3
2022-05-03Michelle was great! She was prompt and helpful when addressing all of my questions. She made the experience a no hassle no pressure visit and I was thankful. Bobby in finance was also great! He was informative but not aggressive. Overall, I had a wonderful shopping experience and would recommend.
Review №4
2022-06-25Everything from the first email conversation to the final paperwork signing was smooth and pleasant. The dealership was very clean, organized and modern and everyone I met from the sales team, parts department, management and finance were truly genuine and helpful. The lady at the front desk greates me and my friend immediately as we walked in and we were asked if we needed help in less than 10 seconds...but not In a pushy way.I truly appreciated Andrew and everyone else who helped make this sale a fun and memorable one.
Review №5
2022-03-16I cannot recommend purchasing your next vehicle from Andrew and David enough. They had multiple vehicles in stock that I was able to choose from that all fit my needs, and we finally landed on the perfect vehicle for our family. They even stayed late after closing time for us and we got a 9 year 150k mile warranty!! Professional dealership with a veteran sales team that will treat you right.
Review №6
2022-06-01Hello, I called in to your service department to make an inquiry about my vehicle that’s scheduled for service on 6/7. I spoke with Nicole who was very rude, argumentative, arrogant and had a choice of words for me. She continues to speak over me as I was attempting to explain the reason for my call. She was very short with me and had ZERO customer service etiquette. I needed to speak with the technician to a order a part. Nicole did not allow me to speak with a tech and gives her unwarranted opinion on repair to my car. I asked would I be offered a loaner car when I dropped my vehicle off for the service. She told me she can’t make that decision. I explained to her when I scheduled the appointment online it states a loaner vehicle was a complimentary service offered while having vehicle serviced. Nicole then tells me there is a national shortage on loaner cars and what is stated on the website is wrong.(then take it off the website) How would I know that? I’m reading what’s offered on the website. She then tells me her manager is next to her I asked to speak with him, she placed me on hold and returned and told me he was busy with a customer. She’s now agitated, I asked for his name and she stated Mark. Then she nastily said “oh I’ll get you to someone”and as she is transferring the call she says “here can you talk to this….” I don’t know what the next word was but she was so agitated and rude I can only imagine the adjective she was ready to blurt out. I have never received this type of service from Volvo and certainly expect to be treated and talked to better than Nicole spoke to me today. I would hope that Volvo wouldn’t pride themselves on receiving this type of treatment while owning/servicing one of their products. I didn’t appreciate it at all and now I’m left wondering what slur your employee, Nicole was ready to call me. In the end, I was able to speak with Michael who was very patient and explained everything to me with much better customer service. He was able to address my concerns and fulfilled the request, the same one Nicole said couldn’t happen.
Review №7
2022-02-14This experience was amazing! When I showed up to the dealership my sales rep Andrew had the car washed, fueled up and ready to go! Considering the car was a build I had never seen it in person and it looked great all shined up. As for the ride, my new TLX is absolutely the best car I have ever driven. The car was like a tank in the snow and its turbo engine had me impressed on the freeway, this is my 3rd TLX and this one is my favorite for so many reasons. Thanks again for the help getting me behind such a superior machine!
Review №8
2022-04-15Mike in service was the most reassuring, honest and knowledgeable guy I’ve interacted with at any dealership! I left my vehicle feeling confident the issues with my car would be properly addressed. So confident that im writing this review before I even get my vehicle back! Trustworthy place!
Review №9
2022-01-28Andrew Chiarelli made our new car purchase with Acura so easy and pleasant. He stayed in contact with us throughout the entire process and made sure we were kept in the loop on when the car would be in. We will definitely be back when we need another new car!
Review №10
2022-04-27Andre was the best salesman an I’ve ver dealt with! He was great and I would recommend him to everyone. I ordered the TLX Type S and he made the process so smooth and simple. He kept me informed throughout the whole waiting process. He will go out of his way to make sure you are happy with everything!