Millers Towing Inc. in Akron
Site: http://www.millerstowinginc.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
A couple of weeks ago, my car broke down and I needed a tow. After being ghosted by the first company I called, I was recommended Millers. It was such a relief to have professional help. Miller was on time and efficient. They went above and beyond to get my car towed that day.
Great company. Came out and saved me real quick. Great price!!
As far as Im concerned these people are blatant thieves. My kid got in a accident miller towing refused to tow the car home like requested instead took it to the yard. This was less than 5 miles $190.00 plus $10.00 charge for using a card to pay. Then my wife had to argue with the woman at the yard to get the car brought to the house that day like originally requested so we didnt get storage fees. The second tow was 25 miles and $150.00 more plus $10.00 card fee. Took me for 2 tows and tried to get storage out of us.
Wife was in a car wreck on a Saturday at 3:45 PM. Dont know how much cleaning they had to do, glass, oil etc. The car was towed/flatbedded? less than ten miles. We called Saturday evening to see about retrieving her medical stuff, insulin, blood glucose meter etc. She is a VERY brittle diabetic and probably tests her blood MORE THAN 5 times a day. The Millers Towing ad on FB says OPEN 24 HOURS. However we were told, sorry, cant get in until Monday morning. Luckily a friend who is a paramedic and a diabetic loaned us a meter. So the wife goes in Monday afternoon and the bill is $390 for towing less than 10 miles and storage for less than two days, one of which they were closed and we had no control over. Am I just an old fart (65) that thinks EVERYTHING is too expensive, is $390 a reasonable charge? Also, what does open 24 hours mean? I ass-u-me NOW it means they will tow 24 hours but the yard is NOT.
The company has very friendly and professional workers and the lady answering the phone that i didnt catch her name is also very friendly and a great listener to what you need in terms of the services they provide very great prices and i had the chance to meet Ron tonight he was the tow trucker i had tonight he towed my jeep patriot also have to say he was a great guy very friendly and very professional. I HIGHLY RECOMMEND THIS COMPANY FOR YOUR TOWING NEEDS ETC. THANK YOU SO MUCH FOR KEEPING IT SO PROFESSIONAL AND BEING SO FRIENDLY.
I dont know if you shoukd trust this place. The women on the phone tried fear mongering me. Lord knows what extent their trickery goes.Shd tried scaring me by saying if the police come and we got to get it than itll be way more and she was trying to scare me by saying I waa in bad position and stuff.I personally think by the tone of her voice she knew exactly what she was doing and it wasnt some actual concern for me. Just her trying to get money or for one of the8r drivers
All and all, they were pretty respectful and professional within our dealings, although they locked my keys in thecar. No biggie.
Damaged my car during the tow. The car was unattended at a corporate building and driver punctured hole in the cars gas tank. There was 20 plus gallons in my tank and was delivered with gas on tow vehicle and no gas during the 45 minute tow.Owner refused to fix. Cost $850 for repair and local repair shop confirms it was damaged.
I had to have my car towed two different times. I got two different drivers, both were professional, courteous, excellent manners and great at maneuvering of the flatbed in such a small space. They both got it right the first time. thank you Millers towing
So first off, I couldnt believe how quickly they arrived! I went to where my truck broke down on the highway to have the key available to get into the truck, I pulled up figuring Id be sitting for a while. No sooner did I think that, that the tow truck was already pulling up. Jason was the driver, SO friendly and professional, and he went the extra mile to help us unload the truck from the tow bed since the rear end locking up was the reason for the tow. They have a really good driver on their staff with him! Finally, very fair price on the tow, clean presentable tow trucks, all around Millers Towing made a bad day so much better. Thanks so much, I will use them any time my day ends up with a broke down vehicle!
Had my car completely die on the highway while driving home from work tonight. Called Millers Towing for a tow home. Their response time was the best Ive ever received from a towing company. They sent someone out immediately after I called & were there within a half hour if that. Unfortunately I dont know the gentlemans name that did the towing but he was very polite. Overall great customer service & will use them again if need be in the future.
They recovered a stolen vehicle that was mine and instead of holding it for 60 days like ohio law states is required, after 40 days they either scrapped or sold my vehicle, according to them. It also seems like they gave akron police the wrong VIN number so when akron police searched the VIN, nothing came back. very shady people over there.. theyll leave you on hold for 10 minutes so they can probably discuss how to scam me out of my vehicle. I would NEVER recommend this business and I hope they lose their lisence. I will be contacting the BBB next.
I had them move a shed for me. From Deerfield, OH to Akron. The driver met me on time and in about 30 to 40 minutes the shed was loaded on the flatbed and headed towards home.The price was reasonable and the service was first rate. Great communication with their dispatch department made it proceed without a hitch. Thank you for a job well done.
Thank you Ron for towing my car, he took great care of it and made sure no problems happened. easily 5 stars i would give 10 if possible. On time, Respectful, Great prices.
I always get the funniest and coolest drivers
They came to another county and towed my vehicle outbkf my yard by order of a deputy sherrif with no warrant. I wasnt told why or where my vehicke was.On top of it I look at my security camer and I see my all wheel drive SUV being dragged half in and half off a flat bed tow truck.A week later I pay to get my vehjcke returned. Im not charged with anything and still very little detail why my vehjcke was seized out of my yard by a totally different county, why I have to pay to release it and why I have to pay for the damages done to it when it was Illegally confisacted. I only blame the tow company for not being more responsible and careful in towing my vehicle and causing so much damage to it. They havent even offered at all to repair any of the damage they caused.
They were terrible to deal with and they charge way more than their competitors.
Fantastic job. I scheduled a pick up and millers came on time, and were very courteous.Loaded my bike up quickly and carefully, and towed it to the mechanics!I recommend!
My husband busted what we thought was a tire rod and so we just scheduled to be towed home.....Miller got there (Almost immediately) and refused to tow!....But help not only put our tire on but assist in tightening a pitman arm?? Although the whole transaction was paid for via my Father......they refunded money back for a not so hard job!! Service is incredible and for that I cant tow anywhere else!! Thank you miller for being our blessing in what we took as a storm! I cant repay you for this......Just glad youre there!!
They were great....the lady on the phone was very helpful, the man that towed the car was very nice and I talked to another lady on the phone a couple days later because I forgot to get a recipt and she emailed it right over to me
After an accident, the policeman told my wife the car HAD to be towed from the scene, and Millers showed up.Neither the officer nor the tow truck driver told my wife (who was rattled by the events) that if she did not have the car towed to a mechanic or our house or literally ANYWHERE specific, it would be IMPOUNDED.So, Millers impounded the car, charged me $196.14 for towing it 6.3 miles and storing it for 3 hours.Yeah, they showed up fast. Big deal.They could have said lady, if I dont take this to your house or mechanic, its going to the impound lot. Youre paying for a tow either way, what do you want to do?What a lousy way to treat someone who was run off the road minutes ago.Their choice to not inform my wife of the consequences of the car going to their impound lot cost me 5 hours of running around and their $50 administrative fee, and if I couldnt have taken care of everything before 3p, there would have been storage fees on top of that.WHAT A SCAM.
Called for a jump start. My car was hooked up within 30 minutes of my call. Very reasonable & both the driver and person answering phone were extremely nice. Thanks for helping me so quickly!! Hopefully wont need your service again soon, but will definitely recommend & keep your # handy!
Had a car emergency today (Sunday) and called to see if they would be able to tow my car from Akron to my mechanic in Fairlawn. They came in a timely manner and the tow was very reasonably priced. The gentleman who came to pick up my car was just that as well, a gentleman. Thank you Miller’s Towing!
Don’t get me wrong this company went out their way to help me Friday April 23rd into Saturday morning 24th since nobody else would help me that was a couple blocks away from me so yes I appreciate their help only problem I have is getting a receipt that I need for my records email to me that I been waiting for since Tuesday
Had to get my suv towed this evening and the tow truck got there so fast. When he got there I told him my brother was on his way to pick me and my kids up. So the guy with the tow truck parked behind me to protect me from traffic (I was on the side of a busy highway) until my brother got there. Then the guy walked me and my kids over to my brothers car to make sure we were safe. Thank you for not only getting there so fast but being concerned about our safety!!!!! Best Towing Company Ever!
The first time I use them. They hauled a full size van 24 miles and only charged me $90. The second time I use them. They quoted me $60 to haul a mini Cooper 7 Mile. And showed up with the wrong equipment ended up waiting 2 and 1/2 hours p was charged $80 to haul the mini Cooper
The CV joint in my car went bad.My husband bought the new part, and it rode around in my car with me for two months . Today it gave up the ghost, and left me stranded in Akron.I was understandably upset, so I called Miller Towing. The receptionist took the time to listen to me vent, and had a tow truck to me in about 45 minutesBob was my drivers name, and he had my car hooked up and ready to go in about 10 minutes. Bob then drove me 40 minutes to my house.The entire time Bob entertained me with stories of the tow truck driver life. We laughed and laughed the whole ride. Miller Towing took an awful afternoon and made it so much better. Probably saved my husband from a throat punch too. If you ever find yourself stuck and needing help, DEFINITELY call Miller Towing. Its so much better than being helped by a second rate company!!-Karen Wills.
Expedient got my car off the highway in Tallmadge and towed it all the way back to Youngstown I will definitely use their service again
The service was good. But the service man, must of had a bad day. He used a lot of remarks that should have not been used around my daughter. 🤪
Other than our truck getting towed… they were pretty quick with the “getting the car out” process, thankfully. Lil pricey though.
The two men that came were very nice. I have used Millers before and will keep using them. I didnt have to wait very long for them to come.
Had my 2018 Honda towed from Cleveland to Akron ( had to get it home). Millers was fast and driver was very polite. The dispatcher answered all my concerns. I highly recommend this company.
The driver backed through my narrow driveway so easy... Flat bed and everything took Wonderful care of our prized possession!!!
I was not expecting a tow... but I am glad that I called Millers! Great driver, great equipment and extremely helpful! I would definitely recommend to anyone that is in need of a tow. I couldnt believe all the different equipment they had!
Horrible tow company. Lady wanted to call me back to tell me how much my tow bill was.. they could of used tow truck to tow my suburban. But wanted more money so they flat bedded it. 140.00 then 12.00 when it got to tow yard. Then holiday was 12.00 for 3 days. Plus tax. 200.69 for 2 vehicles. One being a tow truck n they got a rock stuck in between my duel tires n said it was from us. Um no it was flat bedded from the street. Dal was an ass**** like always. Told him Id call the police they were out there,when it was towed n so was I. They could of caused my son to get into a wreck or fly out of tire n hit another innocent persons car..
Received great service from James Frost at Miller Towing. Best ever. Daughters car had a flat and he really helped us out with it. Great price, great service, great guy!! Thanks James and Miller Towing!!
Tow guy was great!! Thanks Miller and crew for helping me get my boy home safe. I was expecting to wait forever and a day but 10 min later here he was. He was respectful towards my POS that was broke down as well. Thanks again!!
The lady answering the phone, Donna, was very patient and nice. We had a brief misunderstanding but she made sure that we were happy. 5/5 for her customer service. We will do business here again.
Wonderful service! They worked with me, I was from out of town and they had me pay, picked the vehicle up and dropped it off where it needed to go. Would definitely recommend them.
This place is a total rip-off. By partening with local sheriffs office, they charge you unreasonably high price for towing and keeping the car there. I had an accident near Akron, the police had my car towed there. I spent almost five hundred to get the car tow back. And they accept cash only!
This place is great, I was in an accident and out of the goodness of their hearts they stopped to block traffic because my car was pushed to the wrong side of the road. The guy was there before the police even showed up. Thank you for all the help and kindness, I really appreciate it! Go to this place! They are more than helpful and they know what they are doing!
Had a buster ball joint. Hardest vehicle hes ever had to load. Took him 1 an a half. Excellent job. Excellent worker. 👍
Go out there way to help and make sure your safe
The worst ever!!! The guy comes to get our bus, which we told them from the get go we have a short bus, they send out a regular truck and tell us they have to pull the drive shaft but they dont have the tools so he had to call the shop and have tools brought to him they apparently bring the wrong tools so he pulls the rear axel when they finally bring the bus to where it was going,3 hours later, they drop the axel on the ground tell us the bolts are on the seat. And leave. So now on top of other issues wer have to have axel put back together!!! Plus fluid refilled that leaked out of axel!!
Waited 3.5 hours for a tow when they said it would be 45 minutes. Excuse after excuse. Still have not emailed me my bill I requested 3x.
Horrible horrible service. Needed a tow and the man I spoke with on the phone named Keith had zero tact! He was rude, short & very unprofessional. Sticking with rubber city towing from here on out as their employees and service are far more professional and worth 5 stars)
Keith was great. I really appreciated that he was professional and knowledgable. The truck showed up on time. I had it towed about 2 miles and it was $50 + tax. $5 for a CC.
Couldnt be happier with the services we received. They were the only one that would come out and help us! We called 6 other companies locally and NO ONE would come out. They were professional and courteous in a stressful situation for us! THANK YOU!
They seem to treat a friend of mine good as an employee. However this is where APD had their cars towed. Hard to like that place .
Great food... waitress was fabulous...not a bad price 2 take your mate out 2 give her or him a break from kitchen
They did a very great job
Sunday morning I locked my keys in vehicle call Millers Towing. There was a service guy there in 30 min and he had me in my vehicle 10 and on my way... great service
1st time using this vendor, awesome service excellent price and great customer service!!! I recommend them all day for your roadside and towing needs
Dont get towed by them....they dont play and dont give u a break they tax you for your car back....plus 15 a day storage
The right hand dont kno what left hand is doing....someone had 2 vehicles towed a day apart for the car they said just id n registration..no release due to it being towed from a parking lot broke down...the next day they say car is not in the owners name n need release....plus fee totally differant from one employee to another....thats their way of getting more making you need more things to release than what they said the day before
I all ways used this service never let me down so far , Ill definitely tell all my friends
Was the least expensive by a lot!! $60 tow instead of most others quoting $100! Honest company!
Wouldnt come out on a Sat to help with a flat tire. Said we dont come out that way till Tuesday.
The woman in the office was extremely rude. Didnt listen to me when I tried to tell her about the car. Later that day she was much more civil.
Excellent service and very fast. No one else qould answer or charges were out the roof. For an emergency the price qas very good! CHRYSLER SEBRING Thank yu fellas
Very good service and price. Would recommend them for auto or semi truck.
Super expensive $170.00 to tow around the corner. (OF THE SAME BLOCK) seriously I should have pushed it. AND the tow guy did actually need me to push it up to the truck. Really? Got AAA right after this ordeal.
I just received service and my car was towed to east ave tire shop for a tire which they did not have the size I then said let’s go on Kenmore blvd not far away he then charged me $25 more dollars to go around the corner didn’t have change so he left with $98 dollars he did something now my battery is dead he was rude I will not ever use them again make sure you get AAA everyone or roadside assistance
Not bad place nice people easy to deal with
On may 4 2018 Millers towing pick up my truck i bought and towed it from the front with out pulling drive shaft, which caused transmission and the rear end to lock up, it has now been 9 months after i paid them 0ver 300 dollars to have my truck towed , they have not had my truck repaired it still sits in my yard.
Cant tow me there too busy
Was broke down on side of road 2day. Had no help. Ron was only one that stopped asked if i was ok. An helped me wit getting gas. Wat say thank you..
They did good on the tow showed up on a timely manner and far price on the tow
Called them and they said they would send a truck, i called 1.5 hrs later asking if there was a truck on its way. They didnt even know who i was and then told me they were backed up.
Very polite and worked quickly to get my car
Very disrespectful and Prejudiced And they was rude to me they made me carry all my stuff from my car that was way in the back of other cars and they didnt and wouldnt help me I couldnt get my stuff cause my car was parked so close to other cars that my doors hardly opened this place sucks and I wish it would get shut down
Thanks Brian for showing up promptly and making a second trip back for our motorcycle. Thought the price was very reasonable.
Fair prices, quick friendly service.
Great tow company save my life in the pinch very affordable thanks guys
I go to pick up Stereo Equip they got great deals 4 sure
They are super reliable and affordable. Everytime a truck goes down they are on their way! Thank you
Easy to set up, fast, and cheapest in town in some cases by hundreds
Best towing service you can get.
Pricey bt gt the job done
This is by far the best towing company in the city of Akron. Thank you for your great service!
Fair prices and was at my vehicle with 20 minutes of call.
They were friendly and helpful after my car was wrecked and towed
Recently had my car towed when I called the the lady was rude yelled at me over the phone to “try and come get my car back” and hung up😠
Messed up my front bumper, very rude, picked up my car following day and it was buried behind multiple cars. Horrible place
The most reliable tow company I have used
Prompt and very professional
Fast , courteous professional keith a great employee thank guys!!!!🙏🙏🙏
The there was very nice and friendly.
Millers towing the people to call for all your towing needs nice people fast service !
Was one day late with release and they refused to let me get my personal belongings out of my truck.
Nice service but not easy to find due to not have a noticeable sign.
They helped my mother out and was the cheapest around. Thank you guys
Hands down, the best towing service in the Akron area
They got the job done.
On time . good communication. All good. Reasonable price .
Good service
Rip off. Left my window down in a rain storm. Gaul cars around the lot with a forklift.
Never had a problem with Millers Tow co.
I called this company for a winch and he wouldn’t tow me because I said I was black.
Getting ready to use them again
Johnny on the spot after my accident.
Very professional, and saved my life while i was stranded on route 76 - Akron on a busy Saturday
Thank you for being so sweet to me when my car was totaled.
Called they told me they would be out still waiting DONT CALL THEM
Not very good
Great people and friendly service.
Quick response, top end equipment reasonable rate. Thanks for the help
Honestly wasnt too bad.
They towed my car and I paid to get it out !
Excellent service with great communication!
Made us wait 1.5 hours, then told us to go elsewhere.
Driver down to earth and soooo 😊
Expensive!!!
Got my car fast
If they say they will be there - they will be , Thanks 👍
Great for transporting classic cars.
Accept cash only and do not have an ATM.
Friendly, fast service
Very nice guy
Best.pizza ever had
Good bunch of guys an prompt
Very professional and lowest price
Awesome and very greatful
Professional Polite...very HELPFUL
V. Good staff and service.
Good place to work with
Very professional
Very nice people
THE WORST
Got it done
Good towing service
Dont call them
Cheap towing in akron
Great service
Dispatcher was nice
Very helpful
♡☆☆☆☆
Easy work with
Terrible
Awesome place!
Fast service
Awful
Very rude.
Rude
Good service
Fast and courteous
Good people
Affordably
Used milliers twice in a month didnt have to wait fast service
Total reviews rating 3.8
159 Reviews for Millers Towing Inc. 2023:
Review №1
2021-11-10Clearly I had a bad day to require my car towed. I had a very bad accident with my son. We were shook for sure. Car totalled. They were on the scene within 15 min of accident. Very professional and cleaned area where wreck occurred. No problems and they made everything more comfortable than adding to my stress. Even asked if we were ok and showed me where to stand to get safely out of the highway. Clearly, my brain was not functioning. If I ever need a towservice again, theyll be my first call. Thank you for your professionalism.
Review №2
2022-06-20This was the BEST Towing business I’ve ever worked with. My mom just lost her husband (my step dad) 7months ago and she hasn’t been able to drive the truck. So after it constantly breaking down and not being able to get it to my house to work on I started calling all different towing places. Miller’s was the ONLY towing company that was extremely nice and gave a damn good price on having my moms truck towed. All these other places were going to cost an arm and a leg but Miller’s prices helped a lot. I absolutely recommend them not only for their prices but there customer service was Phenomenal. Thank you Miller’s!
Review №3
2022-03-21The substandard employees at this so-called automobile facility should all have their jobs immediately revoked. The customer service is an absolute myth at this location. To get my perfectly legally attainable items I had to call the police. If you can at all avoid them, never ever ever do business with these charlatans.
Review №4
2022-05-06They arrived within 15 minutes on a Saturday evening. I couldnt have asked for more. He got me all the way together. The price wasnt bad at all
Review №5
2022-05-13They never showed up waited for 4hrs but that might be AAAs fault..Had to call team towing and they were there in 25 minI dont understand why they keep wanting me to rate them for a service I never received and the suppose a service card with for gas that was completely wrong like I said it maybe AAA fault but we never received the service it was freezing cold out that night car control arm went out on the car so thats a far cry from needing gas
Review №6
2022-03-13Miller’s towing pulled my car out of a snow bank. They used a J hook to remove the car from the snow. The hook took out my fuel tank tube costing me over 500 to repair. I’ve towed cars and the careless use of that hook was careless and unprofessional.
Review №7
2021-08-31I can say that I never had a towing company show up early after I have booked them. This one did. They were prompt, very happy for the time of day and very helpful with helping me to find a rental to help out. They really went above and beyond. And that there is what us customers appreciate in such hard times. Thanks fellas!
Review №8
2022-04-13Called them and they wanted to wheel lift my 4×4 by the front wheels . I said no thanks and called Gregs towing and they sent me a flatbed .
Review №9
2022-04-15Bent my control arm. Big scratches were leftover. New codes popped up after I got my car back.
Review №10
2022-03-16They came fast for our tow and the driver was very nice!