Delivery
Yes
Millers Rental and Sales - Canton in Canton
Categories
Location on the map
Canton, Stark County, Ohio, US
Service options
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 330-478-4100
Site: http://www.millers.com/
Site: http://www.millers.com/
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Millers Rental and Sales - Canton in other cities:
Comments (146)
I feel like I cant thank Monic enough for her service. She was, and is, truly a blessing. I called about a wheelchair for my 13 year old daughter so she could go on her end of the year trip (broken tibia) There was no way she could make it if she didnt have a wheelchair with a right leg extension. Long story short, every Medical supply store around did not have the right leg extension. I know this because Monic was so patient and gave me names and phone numbers to every supply place she knew so I could call and try and find one. Everyone is waiting do to inventory not coming in. I called the Canton store back. Informed the lady to let Monic know I called everywhere and I was about to just buy an extension from Amazon because, why not. Im desperate. Monic called me right back and basically let me know that as enticing as it may seem, she didnt want me to waste my money. She recommended to NOT buy one from amazon and wait a few days while my insurance is going through and see what she can do and find out about the leg extensions. I called a few days later to check on the insurance and chair. Monic said your insurance went through....and by the way, I found you a right leg extension. It may seem little, but hearing those words meant the world to me. It meant the world to my daughter. I asked when we could pick it up and she said right now, I have it ready for you. We got there, greeted us with a smile and she showed us thoroughly how to use it. She was so personable and really cared about our needs. I felt she really cared about my daughter. I saw she knew how important it was for children, to not have to miss opportunities. She went over and beyond for my daughter. For that I am grateful. Thank you Monic.
Not happy with the billing department. My wife called to ask a question about our invoice .The first person was very rude and did not answer my wifes question . My wife asked to talk to a supervisor, she was transferred. The supervisor yelled how did you get my personal number??? My wife told her she was transferred. She was worse than the first .Very snide remarks, After my contract is up we will not use Millers again . Would be glad to speak with someone above themThank you Alicia for getting back to me
I just marked my 20 year employment anniversary with Millers and would like to take a moment to express my personal assessment.Working for this company has been quite challenging at times, but mostly its been so very rewarding. I have watched many changes with Medicare, private insurance as well as state funded programs, such as Medicaid, that has caused our jobs to become more complex and frustrating at times, but we have always kept our clients needs first in our daily duties. Management keeps us up to date on new rules, guidelines and products that makes us more efficient, informed and giving our clients a very competent and effective transaction.Millers is a very diverse company, with many different departments and specialties , but the one thing we have always stayed true to was keeping our patrons as independent and as mobile as possible.It has been an absolute pleasure to work for a company that provides needed products for our geriatric, baby boomers and the disabled community. It is also an honor to work for a company that not only encourages, but assist its employees in giving back to the community in so many charitable programs.Letting our family help take care of your family for over 70 years is a success I am very proud to take part in.Thank you,Kelly M.
We just bought a power wheelchair for our son. The team did great walking us through the new experience for us. Nick and Justin went above and beyond to help build the chair for our son and make it a very comfortable and positive experience for him. Communication with Bobby and Kelly was very helpful when ordering.
Tony was very detailed at explaining exactly how my machine operates and how I am to take care of my equipment. He was polite and very helpful throughout!!
I have been a client with Millers for a number of years. I continue with Millers in Canton because of the location and the service I have received. Communications are timely and efficient. I am informed when it is time to replace supplies. In my most recent appointment last week, Tony and Autumn were the best. They are knowledgeable regarding products available and they are always ready to help. Thanks!
Best customer service from Chelsea and Tony! I got a whole new set up and equipment that actually fits me this time. Very knowledgeable. Very happy with everything.
We had a great experience with our daughters wheelchair! It was such an easy process from start to finish. Danny was the evaluator and extremely efficient. Tiffany assisted with paperwork and got everything taken care of so quickly. Kelly handled scheduling, and was very accommodating. Ron was the technician and absolutely WONDERFUL! Millers has a fantastic team, and they treat their customers well. I definitely recommend them over other companies!
I just purchased a Pride mobility scooter here and was very pleased. Marsha Houvig was very helpful and knowledgeable in helping me find just what I needed. Thank you Marsha and Millers!
After a nightmare experience at another company I contacted Millers for my cpap needs. Well at first contact with Monique everything was definitely different! She was very knowledgeable about what was needed and going to happen and she did all the work without stressing me out. I appreciate Moniques professionalism in this matter. If you are reading this and deciding which company to use ...definitely go with Millers Rental and Sales - Canton!!!!
Joyce was amazing. I understand everything about sleep apnea and how to use my c-pap machine by the end of my appointment. Thank you Joyce for your undivided attention!
Professional and friendly staff, respiratory therapist Chelsea exceptional in her manner and suggestions, prices are affordable and resupply reminders are convenient. Thank you!
Tony Stayer a sleep tech at Millers rental and sales,was very knowledgeable,patient,and explained everything so well. Hes very professional and down to earth,I look forward to working with him in the future. When I get older I will definitely get any medical supplies I may need at Millers.
I picked Miller’s based off their reviews online. When I called to see how the process worked, I never felt rushed on the phone. The took their time answering my questions. After I confirmed they were in network with my insurance I asked my sleep doctor to send them my script. Once, they received my script, they contacted me to set up an appointment. They were able to get me an appointment in less than a week from the phone call. I believe it was Courtney, who explained what my insurance covered and what was expected of me financially when I arrived. Once I arrived, I met with Tony rather quickly and he took his time to explain the CPAP machine, mask and everything to me. This is my first time needing a machine. He answered my questions and was great! I received a nice folder with bunch of information and all my receipts. I highly recommend Miller’s in Canton!
Had Doug and Patrick do a reinstall today for my sons track system very professional and friendly they are always nice and ask about my child they have been in and out over the years. Class act definitely would recommend them to anyone.
Update 2022: two years ago they gave me a random survey which asked about race/ethnicity. After answering that Im hispanic theyve refused to provide supplies and hold my account hostage so I cant get them elsewhereJuly 2019 update: Now that I met my deductibles for the year theyve become my best friend and actually want to fulfill supplies.Still only 3 stars because they refused my willingness to pay cash for my supplies beforeMay 2019 Update. They can hound me for a $5 billing error they made for my CPAP machine but deny me supplies for my cpap. Once again being held hostage and unable to get supplies even though my insurance assured them its covered for more supplies since March.Unbelievable bad service and worse people. Have held my ability to purchase cpap supples hostage for two years. I have been using broken and moldy equipment as Millers refuses to sell me new cpap supplies and is holding my ability to buy them hostage. I suspect maybe they lose money on the machines because the day I became eligible for a new machine they banned me from buying supplies and fight me being able to buy them elsewhere.Don’t get trapped by them.
Im super thankful for Tony Stayer at the Canton Millers location. Hes the best! My cpap machine was monitored by a different medical supply company who never met with me in person...they just shipped me my machine and the mask they thought was best based on my sleep study. After two years of frustration, and a deep desire to get a good nights sleep, I took my machine to Millers and met with Tony. Not only did he recommend the perfect mask, he also showed me how to link my machine up to an app on my phone so I can monitor my usage and apnea episodes. Sure enough, after this mask fitting with Tony, Ive been able to use my machine consistently for the past month and it doesnt even feel like I am wearing a mask at all. Im so happy to be getting great sleep every night... and it was so easy! Thanks Tony!!!
Not only did I receive everything I needed for my cpap Tony took the time to explain all the details on using it and answered all my questions. In addition he shared some helpful tips from his own experience using a cpap machine.
I picked up my new CPAP equipment last week and have now used it nearly a week. The equipment works well and is very easy to use. That’s because Debbie V. did an outstanding job in her training with me. She was patient and clear in explaining how the different pieces connected to each other, how to work the machine, and how to modify the settings if needed. She made it look very easy and because of her training, I slept like a baby the first night I used the equipment since everything worked well. Because of my terrific experience I recommend that 1) when people need medical equipment they go to Miller’s, and 2) Debbie V. should get a raise!
Tony did an excellent job educating me on the equipment and it’s use. Took the time to explain all aspects of using a CPAP. Truly a value-added experience! Thank you, Tony!
I cant say enough about how quickly Courtney got me scheduled for an appointment. I work the times the store is open and she got me in the next day to accommodate my work schedule the best we could. My appointment was with Tony. I was not thrilled about needing a Cpap machine and he made sure I felt 100% comfortable before I left. I am sure he treats everyone the same way but I truly believe he he took extra care to make my experience positive and I had the knowledge I needed before I left. Great job to both of you!
Being diagnosed with sleep apnea was an emotional experience for me because I kept thinking what am I doing wrong. After 2 sleep studies, I made my appointment with Millers to pick up my equipment. I spoke with Courtney probably 6 times between making sure I did what the doctor wanted and getting the results from the sleep studies and she was so kind and so patient every single time. She put my mind at ease and gave me the confidence I needed to deal with the diagnoses. When it came time to pick up my equipment, I spent a lot of time with Tony and he too was so kind and so patient. I was extremely overwhelmed about the added responsibility I was being given, but meeting with him made all the difference in the world. I just want to say thank you to Courtney and Tony for making this the best possible experience it could have been and I would recommend going to Millers in Canton every since time.
Everyone at Millers were super friendly and very helpful today. They answered all of my questions that I had and really made me feel at ease with the new machine that has now become part of my life. Absolutely wonderful service and highly recommend them.
I highly recommend Miller’s. I had a great experience right from the start. Autumn was very helpful and keep me updated with my insurance. Tony was very informative on how to use machine. Everyone is very friendly.
Hello I needed a new C-Pap so I went to Millers in Canton. I met with Tony Stayer, RPSGT, he set me up with my new machine and head gear and explained everything I needed to know about the c-pap. He is very knowledgeable and answered all my questions. Very nice guy and would highly recommend him to my family and friends !!! Thank you Tony
Excellent one on one teaching by sleep technologist, Tony Stayer. Thorough and detailed. Also, outstanding customer service, courteous, and knowledgeable of his work. We appreciate the time spent with us.
Patrick D came out and fixed our Bruno stairlift today. He is a very professional young man and did an excellent job in fixing our problem. I would highly recommend him to anyone. Millers should be very proud of him. Every business should have a Patrick working for them.
Just had an apt with the Resp. Therapist Joyce Parson today, and she was absolutely a joy to talk to! Very personable, and most of all knowledgeable about the new C-Pap Machine and the So Clean Machine my husband received. We were not there for hours and hours, got us in, got us informed without being rushed, but was still able to go about our day without having to sacrifice a lot of our time. Dealing with all this insurance stuff is such a pain, but she took care of all that for us.Thank you so much!
Kudos to Jullie Houston, Ronnie and Tim, (Extremely great employees at Millers) I cant say enough about the sales/service/rentals and the movers and shakers at Millers Rental. My husband needed a lift chair quickly due to the fact he had total knee replacement. When coming home from rehab and sitting in his old recliner, it was so low to the ground, it was extremely difficult to get out of the recliner. Julie Houston, Manager Extraordinaire, had a chair ready and delivered the next day at noon. Not only was she extraordinary, but the delivery personnel team, Ronnie and Tim, were extremely professional. The large lift-chair was brought in with extreme caution to prevent damage to walls and they even had to remove a door stop on the sliding door to fit it through. They really went out of their way to get here quickly and customer satisfaction is obviously Number One with their company. Dont find companies like that anymore! THANK YOU MILLERS RENTAL FOR EXTREMELY GREAT CUSTOMER SERVICE. By the way, this chair is EXTREMELY comfortable and solid!
Got my cpap replacement today with Joyce and she was excellent, so friendly and knowledgable. Had me laughing most of the time. Allison who called and scheduled my appointment was also very friendly and let me know what my financial responsibly would be at the time of service. The two of them make a great team. So happy with my service and new cpap machine.
I have only wonderful things to say about Millers. From the beginning, we have received exceptional customer service. Every time I have called, someone is always available to help. Ron (the tech who brought my dads wheelchair) was so compassionate and patient with all of us. We felt as if he truly cared about our father, which reduced our stress/emotions over the entire situation. Then, the company went above and beyond. Kelly in rehab is great!! I called to inform her that the day after my dad received his wheelchair, he fell in an unfortunate accident and had to go into temporary rehab for round the clock care. I was inquiring how to get the wheelchair relocated and was just hoping she could assist with names of companies who could do that for us. Kelly said she was going to make sure that his chair was relocated due to the circumstances, which was a level of customer service our family wasnt expecting! We had enough worry and it made a world of difference. Their tech even made adaptations to the chair when he relocated it, so that my dad could still use it, which wasnt their responsibility. Thank you Millers!!
Excellent experience! Friendly, helpful and very knowledgeable--would highly recommend! Tony explained everything thoroughly so it was all easy to understand--first time cpap user so this was so appreciated! The ladies were also super helpful!
My husband had an outstanding appointment with Tony Stayer at Millers Rentals and Sales in Canton today. Don needed a new CPAP machine, and Millers helped Don get an earlier appointment in Canton than was available in Akron. Tony was thorough, efficient, and very accommodating. Don left with new equipment in a timely manner, all questions answered, and the offer of future help if needed. 1 very nice man+1 informative and easy appointment = 2 extremely satisfied customers. Ruth Ann Looker
Recently my 88 yr.old father had to begin using a Bipap machine because of retention of Carbon Dioxide. Debbie worked diligently with him and the staff in rehab at the hospital and followed his therapy when he moved to Assisted Living. She again worked with the staff there to be sure everyone was educated about the device. She was so kind to him and our family. She keeps me updated on his condition and I know I can call her anytime with questions. I am a registered nurse and I wish everyone in the medical field was as competent and caring as Debbie!Your company is very fortunate to have her as an employee.
We had an appointment with Tony the sleep technician who taught us how to use my husbands new CPAP machine. He was very professional and knowledgeable answering all of our questions. After meeting with Tony we were glad to have chosen Millers for our healthcare needs.
I had to go get my new bi pap machine this morning and Debbie helped me she was very knowledgeable very personable and was quite funny huge help since i was somewhat new to this she is a a+ in my book. also as i was checking out Courtney was helping me i felt welcomed with her big smile and very easy to talk to, both these ladies made my visit top notch.....rock stars
Just pickup my new cpap machine. the service tech Tes was very nice and answer all our questions. explain all the cpap operations. Great company to work with.
I am a CPap user and the staff here is always very friendly. The respiratory therapist was very thorough in explaining everything and worked with me to ensure I was comfortable. Sometimes getting replacement supplies takes some time I understand that is the fault of my insurance. I highly recommend Millers!
Today I came in to Millers to get the new ResMed F30i Mask. Its a full face mack but doesnt go over the top of your nose. Its also a freedom mask so the hose wont wrap around you or disconnect during your sleep. Very awesome! I also bought the SoClean PAP Disinfecting System. It cleans your mask, your headgear, hose and also disinfects your water in your humidifier. Definitely recommend this if you have a busy schedule or dont want to take the time to clean every ounce of equipment. Debbie was my therapist and was extremely helpful in setting up my new mask and showing me how to connect my setup to my new SoClean. She was super friendly and provided top of the line service. I had the pleasure of checking out my new supplies with Erika Wright at the front desk. I had to use my HSA card on top of another debit card but she was super patient and very kind in allowing me to use multiple payment methods. I couldnt ask for a better Lead Client Care Specialist. Thank you two so very much for providing excellent service for me. This definitely helps in achieving my sleep therapy goals!
So, I rarely share experiences about visiting stores. Im in my mid fifties and remember a time when the customer was treated with respect....a courtesy all to uncommon with the millenials running retail these days. Just want to say, Erika and I believe Courtney? were over the top in helping me out. Brought in a 12 yr old cpap machine I wanted serviced so I could give to my buddy who snores like a freight train. These ladies treated me like I spent $10,000 in there! Very refreshing, very concerned. They have restored my faith in the younger generation. Definitely will recommend these gals and millers to everyone! Thank you!
Debbie V. was FANTASTIC to work with. She really went the extra mile, and kept me in the loop, to get me my CPAP as quickly as possible. On location, I worked with Joyce (who did the fitting and went through the proper usage/maintenance of the equipment), who was also WONDERFULLY helpful and professional! Based on my experience with those two ladies, I would highly recommend Miller’s.
I had my meeting with Tony Stayer at the Canton location today to pick up my first CPAP machine, he was very helpful, thorough and informative. He took his time, it was at the end of the day and he didnt rush me. I highly recommend using Millers.
Tony set me up with my CPAP and supplies today. He is very professional, personable and thorough. I would highly recommend him.
Joy Wendell was extremely patient and efficient in explaining how to use my new C-PAP machine! She had me use the controls so she knew I understood how to use it. She seemed to know what I was going to ask almost before I asked the question. She suggested that I could call her with any questions that might come up as I start to use it.I would highly recommend Millers Rental and Sales and their C-PAP specialist, Joy Wendell!!
Great people. Good company, quality products, and good prices. Bobby Sabo especially caring and knowledgeable. Set up a great wheelchair with life enhancing features that meet our needs.
I have been frustrated with my CPAP machine so I went down to Canton location for help with it. Their sleep technician (Tony Stayer) was very knowleable and I actually expected that. What impressed me was how much he really cared whether or not I was compfotable with my cpap and would be able to use it on my own. Tony is genuinely a good person that cares.James
My daughters physical therapist worked with Millers for over 6 months to make progress and still cane up short. As summer approached and school staff was on break, I reached out to Millers for answers. After a runaround with some people, I was transferred to Jessica who went above and beyond to help me out. She got me a rental so I did not have to carry my 7 year old daughter around as she had completely outgrown her chair. She also pushed the manufacturer and insurance to get things rolling. Her gait trainer cane and and was delivered the next day. Still no chair though. Jessica reaches out again and somehow got her chair here the next week. As there was no one available to deliver it before the weekend, Jessica and Nick drove out on a Friday afternoon to deliver it themselves. Ick worked hard to move I think every part to fit my daughter better. While fitting my daughter in her chair, we realized the parts on it were not safe. Jessica promised she would contact the manufacturer Monday. Through her super powers, Jessica somehow got the parts overnighted to her and the next day, Dan delivered them. He spent a lot of time making sure everything was right and the chair was safe for my daughter. What started out as a headache and a half turned into the best customer service I have ever received! I am forever grateful for their dedication to my daughter’s needs and safety.
Ron made all kinds of adjustments and went out of his way to make sure we were comfortable with our daughters new power chair. It is really nice to have someone listen to our needs and create something beautiful and functional for our family!
I had the pleasure of working with Tony when I picked up my CPAP machine. He was very informative and detailed with the information he provided. You have an excellent employee in Tony. Thank you Tony for all your help and thank you Millers for hiring such an excellent employee.
I picked up my CPAP machine today and Joyce Parson helped me with the setup. She was very easy to work with and very knowledgeable on how everything work. It was very comfortable to talk to her. It was an easy experience getting my new CPAP machine.
Picked up my CPAP unit today at Millers. Tony Stayer was the Respiratory Therapist that showed me my new unit and all about the way it operates, from changing the filter to assembling the unit. I opted to purchase the SoClean CPAP Sanitizer, to minimize my time cleaning the CPAP. Tony did an excellent job explaining the functions of both machines!! I highly reccomend Millers if you require any type of Medical equipment. Thank you to Erica Wright for the quick checkout! Cant say enough about the staff at Millers.
Kelly in rehab is wonderful. She is always very sweet when I call. The company on a whole has been great. I have a wheelchair and cpap machine from them. All the staff that I have dealt with have been very informative and kind. 5 stars is not enough!
Tony did a great job of explaining the new equipment in detail. He made sure I was familiar with the operation of the CPAP and encouraged me to call him directly with any questions. Very satisfied with his service!
Bryan S. originally set me up with an account at Millers. He was always helpful and pleasant. Joy W. is excellent. She is not only efficient but very thorough. Her teaching style would be both highly effective for individuals new to sleep apnea therapy products and those of us who are more experienced with the products. I was diagnosed with sleep apnea slightly over 10 years ago. Joy is by far the most knowledgeable person with whom I have dealt in obtaining my sleep apnea machines and supplies. I highly recommend Millers Rental and Sales and Joy W. for sleep apnea questions and machine/suppy needs. She is terrific!
In December of 2018, i had the pleasure of talking with receptionist Liz and mobile tech service agent Shawn. They were not only very professional and knowledgeable with their power chair equipment. Liz was able to help execute on see thru the purchase of our power wheelchair taking great pride with follow thru. As for Shawn not only did Shawn provide great explanation of the unit but he took the extra time to go over details to make sure that the whole family was well educated in all the features of the chair. Cant say enough how about the great services these two provided. Thanks, Russ WagnerToday Jan 3rd because of the great teamwork with Carla and Audrey they were able to get me fit in Shawns schedule to help me fit our power wheelchair into our van. With Shawns first visit i forgot to mention our van that we have to see if the chair would fit in. Once i figured out in late december that the power chair wouldnt fit i called and Carla and Audrey fit me in to shawns schedule. I really appreciate the due diligence to get us in under short notice. Then Shawn came and took the time to help modify the chair to work, like the first time Shawn was great in all the information that he gave me so that i could not only get the chair into the van but also took the time to help give advice for the proper ramp to buy for the van. These Miller employees went far and above the call for duty to make sure everything would work out. Great job by all, Russ Wagner
Having some issues with my CPAP system, I met with Joy Wendell and was very impressed with her knowledge and patience. She has resolved some of my issues and continues to work with me to resolve an ongoing issue. Based on my CPAP experience with Millers, I would recommend them to anyone and especially Joy for CPAPS.Thanks Joy
I had ordered cpap equipment via their phone system and after one month had not received the supplies. I stopped in the store and talked to Debbie Vallelonga a respiratory therapist concerning this problem. Debbie was extremely helpful and found that there was a glitz in the phone system and the order was never received. Debbie went the extra mile and had the supplies shipped the same day. I cannot thank Debbie enough for all her help. Debbie was very courteous thru the entire process and showed that she really cared for the patient!Miller Sales should be extremely proud of her caring and professionalism!
I acquired my CPAP thru Miller’s a couple years ago and stop in occasionally for supplies. Solid company with great employees. Erika Wright is always very helpful and goes the extra mile to make sure everything is correct. I would recommend Miller’s and ask for Erika!
Tony was so helpful with explaining everything for my father. He was specific on details and even set up the alert for when to change filter
Tony is very thorough and takes the time to answer any questions necessary. I was able to go home and use my CPAP without even looking at the written instructions. He also went out of his way to assist me when I had an issue. Thanks Tony!
I was very impressed with the expert care that I received from Tony at this facility. He was thorough and very patient. He answered all of my questions and made sure that I would be welcome to call if I had any questions later.I would recommend this company to anyone who would like the excellent customer service that they provide.The bill was very clear with the items listed and pricing clear.I would recommend this place to everyone.
My husband Glen and I met with Joy today for a CPAP fitting. Joy was very helpful, personable and answered all of our questions. The entire process was fast and efficient. She gave us contact information and is available for any additional information we may need.
Everyone here is super helpful and very nice. Tony was amazing. Went over everything throughly. I even had a problem a few weeks after getting my machine and he got me right in to fix it!
I have worked in the medical field for over 40 years. That said I am now confined to a wheelchair. My electric chair has had some issues that required repairs several times in the last 2 + years but all I need to do is call Molly and Joe is usually here the next day or the day after. They have always been kind and helpful. I have never had to use the answering service, or the other areas of repair, and cannot speak for them, but my experience with Millers has been top notch
Tony was great! Very patient and gave a thorough explanation of how to use the CPAP machine. Thanks Tony!
Miller Sales and Rental is the place to go for all your medical supply needs. See Tony Stayer for a perfect fit for your CPAP machine and mask. Tony is very friendly and knowledgeable when it comes to any questions about sleep apnea, CPAP machines, or sleep related issues. Book an appointment now, you will not be disappointed!
Today my wife and I went to Millers Rental and Sales to pick up my new C-Pap Machine and C-Pap Cleaner. We met Joyce Parsons, she was so nice in explaining everything about how to operate these items. Joyce knows her job so well, Thank You Joyce .... Eddie and Brenda
Stopped by Millers Canton location today ( Nov 5th, 2018) at the direction of my Doctor to pick up a knee walker. I would like to recognize the very professional, courteous and extremely helpful attitude of my client care rep, Allison. She had pre-staged my equipment, made short order of the paperwork once I arrived, answered all of my questions and even helped me load my kneewalker into the trunk of my car. I also chatted with Allisons very friendly colleague, Erica, while my paperwork was being finalized. Thanks Millers! You have an exemplary Staff at work at your Canton office! Cheers all! Mark.
Ron and Nick were very nice and helpful with setting up the wheelchair and bath chair, showing us how it worked and all the parts. They also were very sweet with my daughter
Joyce Parson, their Respiratory Therapist did an outstanding job with a very detailed appointment for John. The ResMed AirSense 10 CPAP machine is an excellent choice. Thank you, Joyce!Mike, the young gentleman at the Canton office, was very kind and articulate on the phone. Processed all the details regarding insurance and called promptly to set up an appointment with Joyce Parson at their Romig Road location in Akron. Thank you Mike!
The staff was friendly enough with the exception one lady I spoke with who was really rude. I was disappointed with their lack of service. I called to get a wheelchair for my 5 y.o. son who had a broken foot. . .I did everything that I needed to do as far as getting them paper work and things faxed. After that I never heard another word. . .finally 3 WEEKS later I get a phone call asking if I still had a need for the wheelchair!! My son got his cast off the week before. 😒
Very impersonal, one they got order for CPAP machine, it became all automated and wanted information using the auto record feature. I called and they told me , they can release from for the automated call list and I ask I contact have a personal call because how do I know that it was Millers. They said know, I heard bad things about them before I got my machine, I should of listened.Well, it has been a year now and after to the manager or asst manager a few weeks ago about my order, she said things would be better, yes they tried to help but they never finished. Please do not use this company, I am stuck.
Just wanted to let you how much we appreciate Ron the wheelchair technician. He comes to the Mansfield area frequently & builds custom seating for adults & children that we serve in Richland County. He is kind & respectful to our clients & makes sure each chair is fitted properly to the individual.
Chelsea was an absolute delight. She even taught this CPAP user of many years something new. Millers and we clients are very blessed to have her...personality, understanding, caring.Kudos to Monic for preparing the paperwork.Applause for Marsha for enduring my humor while taking my payment.All around good experience.
I stopped in today, on a whim, and tight schedule. Allison, Erika, and Courtney were more than happy to assist me. My issues were resolved, and I left knowing that my business is in excellent hands. Thankyou for helping me, and going above and beyond!! Diane.
Rita is absolutely fantastic. She keeps me updated through the whole process. Explains my insurance deductible very clearly and sounds like she truly cares and enjoys her job. THANK YOU SO VERY MUCH RITA!!! I appreciate you.
I was supremely impressed with the help the Debbie Vallelonga and Erika Wright provided with setting me up my new cpap machine. Their knowledge and professionalism was amazing.
Nick was amazing! So helpful! He explained everything so thoroughly. Recapped everything and patiently went back over the things my mom couldnt remember. Took his time to help her. Best experience with Nick Thank You!
I tried to get a wheelchair for my wife here on 06/11/2015 without any success. She recently shattered both bones in her lower leg and needed one quickly. We were sent here from another dealer that didnt have her size on hand after they checked and found they did have one we could use. Once I arrived and presented our VALID prescription signed by her specialist I was informed everything was in order except the signature. WTH? The signature was legal but they didnt want to accept it because his readable name was typed and not hand printed along with his signature. Well, the doctor was out of the office at that point and we would have had to wait another full day to have him jump through their hoops that no one else would present. The previous place had no issue whatsoever with the prescription. I mean seriously its a wheelchair not narcotics. I guess I just didnt realize there is a black market for wheelchairs in Stark County. Who knew? At any rate we ordered one from Amazon and had it delivered next day. So much for keeping business local.
I would recommend Millers to anyone in need of DME supplies and guidance in understanding how to operate your purchase. I would like to thank Tony for making sure I was comfortable with my mask and thoroughly explaining my machine. Thank you Millers ! A+ customer service!
I recently worked with Erika on my grandmothers oxygen. She made the process very easy and enjoyable. Super happy with all of the service we received from Millers. We will definitely use this company for future needs!
I was somewhat dissatisfied with the service. I received a letter telling me to call them, when I phoned them, I found out they were using the wrong phone number. They had received the money from the wavier , who was paying for the shower chair and they were trying to get a hold of me to find out if they should order it. I would think if you receive the money you would go ahead and order it. If I hadnt called several weeks latter, the shower chair wouldnt have been delivered because they were using the wrong phone number again. Their products are of the highest quality but their service could use some improvement.
I have been using a CPAP machine for nearly two years and was told at the sleep study that I need a full face mask. I was not feeling any better and had a tritation study. My pressure was increased, but my sleep scores were not much better. I went into Miller and Joyce Parson fitted me with a nasal mask and I have experienced a big improvement. Sleep scores (from Resmeds own app) are in the mid to high 90s. Thanks Joyce. ~ Marilyn H.
Great service. Tony is very knowledgeable and a pleasure to work with. I highly recommend Miller’s for anyone that needs medical supplies.
Tony, Rita, and Erika were all so helpful. My husband was fitted for a CPAP machine and then went in again to get a different type mask.
Recently had occasion to use Miller’s. Spent about 45 minutes with Tony Stayer. Wow, does he know his job, but in addition, he was very patient and answered all my many questions. Will be returning there and recommending this place to others. Thanks very much!
I recently was started on CPAP and Tony Stayer set up the equipment and educated me on the use of the machine.He was very thorough and informative regarding the use of the equipment.I would highly recommend Tony and Millers to anyone needing CPAP or other home medical assist/equipment.
I work in the medical field and have had the honor to have many dealings with Millers . In fact when a patient requests them I give a little cheer because I know that this will be a seamless transaction from paperwork to patient getting the medical equipment needed. I truly want to thank a great company full of wonderful people who go above and beyond any time my office has sent a request to them.
I went to the canton office with hubby on 9/6/17 to get his new c- pap machine. It was a Resmed Airsense 10. He loves it! Joyce Parson RRT explained all about the machine was kind and helpful.
Tony was great a work with and explained everything about my new cpap machine.Thanks Tony
The staff was very friendly, knowledgeable, and helpful. Im so grateful for how quickly they came through for me (thank you, Debbie and Tony)!
Bobby S. & Dave G. Did a great job with my daughters wheelchair . They were both very nice & explained everything & answered all my questions . I highly recommend them!Tina Bell & Ericka Bell
I recently had to use Millers for some medical supplies. Tony Slayer was especially helpful in explaining the equipment and answering all of my questions regarding the use of the equipment. The entire staff was very friendly and patient.
If I could give less than one star I absolutely would. A few years ago we rented a wheelchair for my daughter who had a broken leg. $75 for a month, in, out, done. Whatever. Recently my daughter injured the same leg, when her mother called in she was quoted $190 for one month of the exact same wheelchair with no explanation. She returned later with a prescription from the hospital for a wheelchair that was written by a nurse practitioner, the worker told her they wouldn’t fill the prescription because the issuer “wasn’t a real doctor”. I called and left two messages and never received a call back. Today my mother called in for me (she picked up the wheelchair for us last year) and asked why the price increased so drastically and they wouldn’t fill the prescription . She was rudely met with a reply of “That’s just how it is.”Upon research, we found that you can just buy the same wheelchair for half the price they’re charging to rent it for a month. I will loudly proclaim from the mountain tops to anyone who will listen “DO NOT GIVE MILLER’S YOUR BUSINESS, THEY ARE RUDE AND EXHIBIT ZERO CUSTOMER SERVICE SKILLS.” To any who will listen.
I came in as a new client and was greeted immediately with a smile by Courtney. She was efficient and helpful! Millers has gained a new local client! Thank you!
Thank you to Jackie and especially Brandi for helping my mother in providing answers for every question, when she didnt know the answer she went and found it. Great customer service when it came to finding the solution to our problem. Everyone had a pleasing personality. I would recommend this business to others
I was in your store recently and received a C-Pap unit.Joy Wendell took care of me.She was very proffesonal and thorough in going over the equipment and instructions as how to care for and use the machine.She explained every thy thing to my satisfaction and answered all my questions.I will highly recommend her.Surendra n Dash.
I had trouble getting a nebulizer from another supplier (taking way too long).Rita White not only got it for me in like 2 weeks, but kept me informed thru out the process! Thanks Rita!
Went to Millers and met with tony who was great to deal with.He set me up with my new apap machine and explained everything to me and helped me pick out the supplyies that best suited me.Great job tony
Tony Stayer was efficient, professional, and thorough, and Erica Wright was a pleasure. She was efficient and attentive as well.
Sorry couldnt make Mondays appointment and had to rschedule for Wednesday but well worth it for me atleast, Tony was Great guy to talk to and he knows his stuff,Great staff !David KMassillon , Ohio
Excellent service provided by Joe Furry. He is dedicated, knowledgeable, and reliable. My clients and families love him, he does an awesome job.
Tony was great! He explained how to use and clean my c-pap machine. Thank you!!
Joyce Parson was the one who showed me how to work my cpap machine and answered the questions that i had about the use of my machine.. Joyce was very nice..
Debbie Vallenlonga is a wonderful asset to have and very skilled at her job. She has excellent customer service and treats everyone with respect.
Sara in claims at the Akron location is the most patient and helpful person ever I had some trouble that had nothing to do with claims she stepped in and made sure everything was taken care of thanks Sara for going above and beyond quite a few times 😊
Joe is the repair man that comes to my home to fix my wheelchair. He is always polite, friendly and a huge help! Thanks Joe for all your help over the years!
Picked up my cpap machine today Joy Wendell was very helpful explaining how it works and how to take care of it. Thanks
Tony was very personable and knowledgeable but could spend more time reviewing the features of machine.
Their customer service used to be top-notch. Now, you cant get any emergency repair service, and the answering service cops an attitude. Now Im stuck with a $19,000 piece of junk.
I recently called Miller’s for some info on their products, I talked to Erika Wright, she was very knowledgeable and helpful! Very pleased with my experience!
Joyce Parson did an excellent job training me on my cpap machine! Thanks Joyce!!
Joyce Parson was wonderful and she really took her time and went over everything with me making sure I was good with everything she went over with me and I liked that she said to please call her if I had any questions or concerns with anything I like when staff takes the time for there clients
Erika was professional, caring and everything I could ask for in assisting me with the purchase of a lift chair for my elderly mother.
The store employees were courteous and helpful. i was greeted by debbie formy cpap machine.
Tony was professional, courteous and explained everything clearly.
Thank you Nick for delivering our daughters gait trainer! Your were on time, kind, explained everything and made sure all of my questions were answered. Thank you!
Erika helped my family so much! She was very knowledgeable about everything and answered all our questions!!!! Thank you so much Erika!!!!
What a great place! Tony is one heck of an employee! Very helpful and informative. Great place for any medical rental and sales needs.
Tony is the best, he explained everything and really great
They were there when i, needed them the most thank you very much.
Carolyn was fantastic! Highly effective, efficient, and friendly service.
The ladies that helped me were very knowledgeable and helpful in my situation. Debbie and Brandi are awesome at what they do!
Mr. Joe come to my apartment today was very polite an fixed the problem for which he was called he even went further to adjust the height of my seat Im very pleased with Millers & with Mr. Joe my service teck
Tony was very helpful and knowledgeable! Thank you Miller’s for hiring such a great employee!
I had a very positive experience at Miller’s recently. Staff was very responsive, friendly and accommodating.
Thank you so much for your help yesterday Courtney... That a girl!! Thank you to Julie too...
Monic W. could not have been more professional, helpful, and polite. Thank you for being so kind and considerate!
A great place to get a C pap machine. Great people great service too.
Both Tony and Erika were great to work with.
Tony was very professional and helpful!
Certain rude people
Horrible customer service from all 4 employees that we saw...just rude stares...no one said, welcome...how can I help you?..hello How sad.
Excellant customer service by Erika Wright. Thank you.
Tony is very helpful
Thank you, Tony Stayer, for all your help!
Total reviews rating 4.7
146 Reviews for Millers Rental and Sales - Canton 2023:
Review №1
2022-03-24Chelsea did a great job at explaining everything to me about my new cpap machine. She is very thorough and detailed. I left feeling very confident about getting started with my new therapy. Thank you for your help! Company was also very good at communicating with my insurance to get me covered as best as possible. Monique did a great job at getting my coverage handled and everyone was so pleasant that I spoke with!
Review №2
2022-01-25Tony Stayer was superb. He was very personable and caring. He explained things very well and made sure I understood. He was very kind, patient, and thorough in his education and service. I am so glad I chose Millers! The end of the experience was equally pleasant with cashing out with Autumn Hendricks. She is professional, kind, and efficient. I highly recommend the team at Millers. Thanks so much.
Review №3
2022-04-04Debbie, Julie and Autumn took care of us from the phone call to the in store visit and walked us through each step of the way. They were fantastic, friendly and extremely knowledgeable. They made us feel at ease and were so helpful and answered questions before we even thought to ask. We left with the confidence of knowing we were in good hands. My wife and I both have dealt with Millers of Canton for a C-pap for myself and By-Pap for my wife with oxygen and they are always taking care of us and any needs we have. Thank you Millers of Canton you have helped make our medical needs so easy and comfortable.
Review №4
2022-03-25Chelsea was very helpful in setting up my CPAP. It went quickly & smoothly. I have had great luck with interactions of all the ladies who work in the front desks.Wanted to thank them for using people to call to ask when I needed supplies instead of automated services.
Review №5
2022-07-26Chelsea was an absolute delight. She even taught this seasoned CPAP user something new. Millers and we, the clients, are very blessed to have her...personality, understanding, and caring.Kudos to Monic for preparing the paperwork.Applause for Marsha for enduring my humor while taking my payment.All around good experience.
Review №6
2022-03-04Chelsea at was so friendly and helpful! She answered all of our questions and offered suggestions to help with our concerns. She thoroughly explained the equipment, contact information, resupply process and finances. Definitely happy with our choice for a medical equipment supplier!
Review №7
2022-07-20Chelsea was absolutely amazing! There was some initial confusion when it came to my appointment time. I showed up with only 45 minutes to closing (not knowing that the appointment was supposed to be 1.5 hours) Both Chelsea and Moniq stayed late so I could get my CPAP. Chelsea made arrangements for a babysitter for her kids so she could spend the extra time with me. I cant tell you how much I appreciate what she did! I would absolutely recommend Millers!
Review №8
2022-04-06Chelsea V. was amazing. She got me in and out at a reasonable rate, made me feel comfortable and I was able to take my cpap machine home and hook it right up with no concerns if I was doing it correctly or not. Thank you so much Chelsea!!!
Review №9
2022-05-23I went to Millers today and Autumn helped me. She was able to answer all our questions on a mobility scooter. She made the buying process so easy. Thank you Autumn Hendricks so much.
Review №10
2022-03-25Roy and Justin delivered my husband’s power wheelchair today. They were very knowledgeable about the chair and in showing us how to use all of its features. Great customer service.