Wheelchair-accessible car park
Yes
Midas in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 234-542-8674
Site: https://www.midas.com/cleveland/...
Site: https://www.midas.com/cleveland/...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Midas in other cities:
Comments (148)
John at Midas on Arlington St is always very nice and detailed about my service Thank you
My new favorite place ... Quick ... Affordable... Great service ...
I dont even know where to start with this review. I had a horrible experience with the manager himself. Im sure I should have reached out to a district manager but its been almost 2 weeks since my oil change. I was initially given a coupon from a manager that knows no longer there. Fine I understand things happen. The new manager proceeds to scoff at me and essentially tell me the coupon for a free oil change which was full synthetic by the way was no good there. He said he would give me a discounted rate which I still appreciated but acted like he was doing me a huge favor when I was promised something under false pretenses. Also the oil change almost took two and a half hours. They claimed they didnt have my filter, but never communicated that to me in the process. Honestly Im unsure if they even changed my filter because I never saw someone drive up to courier it. When I got my vehicle back finally I asked him if he did what Its supposed to come with a oil change, check to make sure I dont need an alignment along with other things I cant think of at the moment. He said no I didnt do that. I didnt have time. Really? You didnt have time to do something thats supposed to be part of a service that youre providing? Okay. His coworker couldnt get out of there fast enough, he obviously had places to be. He then tried to return my car to me with my hubcaps falling off and smirked Oh your rim bent. I had to ask him to come out and help me push them back on. Safe to say I will absolutely never return here as long as hes the manager. Its too bad because I like the crew I had service with before that did my four tires.
I had to bring my car back a second time only to find out I had a defective Park they swapped it out with a new part and didnt charge me a dime
Outstanding service , John was courteous and knowledgeable . Will come again. Thankyou.
Nice guys, but poor communication and unable to resolve my car issues
My visit was terrible! I arrived 10 mins before my appointment, just getting a oil change , 2 hrs later my car was finally ready, after 1 hr 40 mins ,I was told by manager I had to wait for an oil plug to arrive, why wouldnt they carry such items. I asked for a discount, I have been there several times, the manager said he could only give me the 5 dollar coupon off. I have never had to wait anywhere 2 hrs, thats why I always make an appt. But I wont go back now, I will find a better place, where the manager has a better attitude, he made a couple cracks I didnt appreciate!
Horrible they hotrod your vehicle they are rude and I will never go back
Awesome service. Professional, polite and helpful. Had a few nasty issues and expected to pay an arm and a leg. They got me back on the road same day, and saved me more than half of what i was expecting to pay. Thanks guys
Bad workmanship!! I only wanted one small section of my muffler fixed, but the guy tried to talk me into a totally unnecessary entire exhaust system replacement and he got somewhat angry inside when I refused his $1,250 price tag. The worker welded then my exhaust and left it hanging down below the heat shield and its only about 7 inches off the ground now. When I showed the manager, he said We just put a band-aid on it. They also did not fix the bracket as per the agreement. He charged me $150 for a fix that left the pipe hanging down and was incomplete. Very unprofessional!! Will tell everyone I know not to go there.
This is my second time using this Midas and the service is wonderful. Love the manager, super friendly and helpful. Always reasonable prices!
Went in to have an automatic window motor replaced, took a little over an hour, guy at the desk was great. Even watched him replace a ladys windshield wiper blades only charging her for the blades, no labor. (Yes, she could change them herself; and yes I realise there isnt much labor that goes into it but still)I was on my way to get ready for work and wasnt late. They left the pads they put down in my car but they were just paper so it doesnt matter. Great price.
These guys are the best. Recently moved here and bought a car that needed a lot of work. They explained and even showed me exactly what needed to be done before starting the work, and were up front with the pricing. Would give them 10 stars if able.
They sold me a light bulb and it was great
I over paid for the convenience of their location. Car was supposed to be done 30 minutes before I got off work wasnt done until 10 minutes after I already got there (40 minutes late). The manager almost left my hood popped good thing I caught it. Overall I overpaid for less than average service. Wont ever be going back and do NOT recommend this place to anyone.
I needed a new muffler, am getting rid of the car, so I asked for the cheapest fix and what they would recommend. They gave me a price for the whole exhaust system to be replaced and a cheaper fix. Without any pressure, they let me decide what to do. Went ahead with the full exhaust replacement. Also asked for an oil change. When they completed the exhaust, they said I was all set to go. I asked if they had done the oil change. They had not, they forgot, so they did it for FREE. Very happy with their service!
I took my car here for estimate and they tried to charge me $1700. I took the car and got another estimate that came out at $800 total. I’ve never left a review for any company before but over charging someone by $900 is ludicrous and warrants it. If you are looking to get your car fixed I would recommend avoiding here at all costs.
The customer service at Midas On. S Arlington was great . I had many question and JOHN MANN Took his time and ask every question. They Very respectful and professional... Thanks
They dragged on and on during off peak business hours, just to get my vehicle in for an oil change. They failed to even ask which type of oil I wanted. I counted multiple staff on duty, with not but a couple cars in the shop and they still managed to take asinine amount of time. Wal-Mart moves quicker than these guys. Oh, and the cherry on top? They were playing religious nonsense on the TV in waiting room, with no way to change it. Yikes.
I stopped on my way back to WV and had an oil change, brake pads, etc. They were very friendly, The manager Richie and District Manager went out of their way to help me. I also observed them with other customers and they were very efficient. Thank you for a job well done and my car drove great coming home. I will give a 5 star when my rebate check comes...lol
Jordan the new manager is awesome and did a great job taking care of every one of my concerns for my truck. I also would like to mention the district manager who took time out to speak to you even when he was busy taking care of other things. This place is very down to earth and reasonable.👍 My mechanic was pretty cool too btw 👨🔧
Great Experience !First time coming to this location for an oil change and was in and out within thirty minutes. Eddy assisted me, very friendly even told me about a major problem with my door and fixed it at no charge. Great prices, friendly workers, and not long waiting. Will recommend to others and will return.
I have been going to the Midas on Arlington Rd in Akron for about 18 years. The technicians and management are friendly and professional. It may be a national chain but it has a small local business feel, at least at this location. Great service, quality work, and excellent prices for the work done considering how quickly they get me in and out of there. I highly recommend!
Thank you Leon, for saving us 400.00 dollars....!!! Thanks for being Honest. We were quoted 700 .00 dollars from Tire source to replace valve cover gaskets. I called Midas on Arlington they quoted me 440.00 for the job. As it turns out due to the Honesty of Leon and the crew at Midas it was Only a drain plug. I have been bringing my cars to Midas for years and will continue to bring my business here . Honesty goes all long way...
Awesome customer service great pricing
Took a used car there for an inspection before buying and had a great experience. They immediately took the car in to inspect, knowing we were just out on our test drive, and went over everything they found while the car was on the lift. Ad when I say they went over everything, they sat down and answered every single question we could throw at them. They gave us a full report that we could take back to the dealer and it only cost $20. Other places were charging upwards of $100.
Today the power steering line on my wrangler - exploded - and left me stranded. My lucky day, though, as I was across the street from Midas. I walked to the Midas and the fellow came back with me and drove my crippled car to his shop. He got the part I needed on its way, ran me home (about a mile) and picked me up when he was doing the test drive ! Quicker than expected, major concern for my comfort and I couldnt ask for better service ! Thanks so much ! Will be my Go-To shop from now on !
Couple of issues here. One time I took my car for a wheel alignment, only to find out that there was another issue with the car that prevents the alignment from being guaranteed. Their mechanics would have seen this while doing the alignment, and the wheel alignment only worked for a few weeks. I recently went for a oil change and tire rotation, and they did not rotate the tires. Will never go there again
Cant beat the price for an oil change. For under 25 bucks out the door I got my oil changed and they told me what was wrong with my car. The gentleman were very knowledgeable, ask me to come back and pointed out exactly what was wrong with my car. The price was kind of high but you get what you pay for.
Only place we will take our cars. John is very nice and helpful. They do a great job.
I had some noise with my back brakes and told I need $800 for rear brake repair because I need everything replaced, about 6 mos ago I had them check and told me ok. Took it to another shop a friend referred me to and told all good just need brake pads and new bracket total $110, sad part is I had several repairs done in the last 6 mos costing me about $700, how much was overcharged and not needed!!! Will no longer take my car there and will warn friends!
Service really stinks since Tim became manager. I used to take quite a few cars there until it started taking days instead of hours to get work done. Had a couple of instances where cars broke down immediately after they worked on them- one within five miles of leaving there. Leon and Cliff are superb, management is lousy.
Very good job. I used to go to a different locationbrittain rd but started going back to arlington location. Why?No long waitsBetter customer serviceI feel like they do their job right .
Great service. Installed shocks and struts in a few hours from the time we first called, even though it was the Saturday before Easter. With coupons and credit incentives, we got a good deal. Thanks Richie for all your help.
I took my car in, unscheduled, to have the muffler looked at. I only had to wait a short amount of time. They quickly diagnosed the problem, showed me what needed repaired, gave me an estimate, then preceded to fix it. Great job!
Got me in for a last minute oil change. Great team. Great service.
Awesome service. Everyone was nice and professional. The manager was too notch. Would recommend this location to anyone needing their services. Will go back for all my tire needs.
Great customer service. Car maintenance is done in a timely manner. Jordan the new store manager is great. He was busy with other customers but was still able to provide maintenance details to me.
70$ for 3 bottles of 5$ antifreeze (without labor)a 200$ for 4 spark plugs on a Honda CR-V. I understand they have to make money but thats literally highway robbery. Same with the 600$ for a CV axle on a Chrysler. Will never return in my life and will be sure to spread the word. Im beyond disgusted right now.
Great service nice ppl
Hello people i would not receive service from this auto shop. I went in for a wheel alignment and within 24 hours my wheel fell off. Midas has refused to have any responsibility in my accident because no service to my wheel was done, but as certified mechanics no suggestions were given to me and they were unable to recognize a loose wheel . The corporations says since i have no PROOF they knew or didnt know they will dis miss my case. I would not receive service from Midas since i believe there mechanics are not certified. Nor are they BBB accredited
Sold me a bad car battery that only lasted 1 month.Update 1/17/2019.Decided to give Midas another chance .. I took my car in and was told I needed a new cat converter, and o2 sensors total was over $2300 for repairs. Took my car to a chevy dealer same repairs plus one extra only $1400.
I have my tires rotated and balanced there and they lost a wheel cover and Im having a hard time getting them to replace it so I rate their service very poor
I went to the Arlington Rd location yesterday for an oil change and to have my a/c charged. The team there took excellent care of my needs, and in a timely manner.
I gave it a 4 store because of the online appt setter but the shop was a 5!I set up an online appt from 4-6 time frame. I thought I had enough time coming from work. I was wrong. The guy that checked me in said I was to be there at 4, that his other appts were already there and had to take them first. So I waited thinking it would be forever. I waited maybe 10 mins. They were quick and efficient. I even asked then to rotate my tires (which was not an option online). The guy was amazing. Not only did it ask about my repeat card, but he combined my two cards and my oil change was free for the online inconvenience. I will always go back.
John was absolutely fantastic! He went above and beyond . They got my car in and out in a timely fansion and delt with my car company for me!
They were able to handle changing the oil on my very low vehicle. They didnt charge me an arm and a leg. And they didnt try to sell me anything!
The only thing good that I can say about this particular Midas is that their customer service needs a lot of improvement.
Paul, Adam, Jason, and their teams are a great group of guys. No run-arounds and no BS. Always friendly and always courteous.You can tell a lot about a shop by how clean and tidy they keep things. 10/10, gentlemen.
Went in for an oil change. The experience was quick and easy. Eddie always knows how to take care of his costumers. I would highly recommend!
Good work at a good price. Took a little longer than expected but I guess If you want it done right you cant rush it. Will be back.
G=eat service and in and out in 2 hours on full front brakes replacement. Great job today midas guys.
John the manager was really professional and curtious really took care of me thru a rough time
Spoke with Jordan in the service department. He was very knowledgeable and helpful. I appreciate his honesty and recommendations. Very informative and patient with me :)
I have a 2002 Suzuki Grand Vitara, that had a peculiar situation. The professional attention that they gave to my vehicle leaves me but one thing to say; Ed and the guys are tops in my book. Thank you!!
Called this location after after being put off at another. The store manager immediately got me in for service and called to find out why the other location put me off. Very satisfied with the customer service. Very personable, not pushy, great experience.
They are so nice and explained everythingand does great job been going to the one on Arlington st for 6 years thanks guys
Simply needed my turn signal fixed. They were fast, friendly, and helped me out the best. Highly recommend!
The crew here did a fantastic job on my car. I go here all the time to get my oil changed and any other repairs thats needed.
Midas on Arlington is great! Leon is the best tech ever!! He always takes great care of my vehicles and has for many years now.
I got an oil change today and the staff was extremely helpful! They did a great job and were extremely fast!
Good people. They will show you whats up with your car and fix it. What else can you ask for?
Great people answered my questions, set me up with a appointment that benefits my time ..I highly Recomend them
Literally had me waiting for a tail light for A HOUR before it even got to the shop, they asked if i wanted it done, then didnt have the part. still here. wouldnt recommend it
Great, fast and affordable
, I went to Midas to have a muffler put in a release to get a price for it the game of your price and the place was kind and friendly and I was also clean but I got an estimate and then I went down to a different muffler shop I got the same thing estimated and half the price Midas Des do a good job they also do brakes and a couple of other small things I personally think the prices are a little high
Charged my mother $400 to install a pipe, damaged catalytic converter I had to have my car towed they refused to help.
Great, good communication skills and had me in and out pretty fast.
Tried to rob us estimate was for over 900 dollars with lots of parts not needed and mark up was crazy they had almost 700 dollars in parts and I went to parts store they said that no parts where available and parts store had all but one and I didnt even need parts cost 190 dollars
Leon at Midas was absolutely the best guy! Cheapest price in town! Wonderful service.
Thanks to the folks at Midas for attending to my tire so quickly. I needed the job done asap, and was out in less than 10 min.
Great employees that even let me know i had a problem with something else i was unaware of and took me and showed me .Awsome customer service
I love it here people are very caring and friendly they take very good care of my car each visit
I was their last week for the 1st time. I will be going back for my vehicles maintenance. Thanks guys
Thank You For Life Time Muffler service I am satisfied
Richie is a great manager. Fast service. And employees are very honest and fair on prices
They were very helpful and got us taken care of quickly and for an affordable price.
ABSALUTLY LOVE THIS PLACE!! I didnt have an appointment, and he still helped me out at 8am!! Thanks guys!!
Great place to have work done !!
Midas was great went for wheel alignment car drives straight
I have had nothing but great service with the gang here. They have done everything from brakes to a radiator for me.
All-around terrific place but great place for used car inspections!
Had an appointment at noon but did not see me because took to long. Left at 12:40
This location provided me with fast service, knowledgable workers and most of all great customer service.
Fast affordable service on my vehicle.
Everyone was really nice and reasonable and they helped out a lot and they are very quick!
Very nice place just depends on whos working. One guy in particular
Great service and very helpful in finding the right tires at a great value.
Stay far away..... every time they touched my car the problems got worse! Take your business across the street to KOS!!!!!!!
Good but hard to get appointment on my time
Have been going for 24 years. Will continue to go for all my automotive needs.
Hour and 10 minutes to do oil change. Unbelievable
Always satisfied after they work on my vehicle
Really helpful tire replaced on the SUV and the road trip continues. Thanks to all.
They have great workers there eddie n Leon does great work
They was great got me in and out and real quick
Over priced and tried to get me to spend $1900 for repairs not needed at that time
Courteous good work reasonable price.
Very friendly & helpful. Even gave me extra work for free.
These guys are great friendly...did good work quickly..thanks
Good service
Great vape shop
Always good costumer service. Eddie is the best!
Ripoff theyll try and rip your mouth out and not do the work right come to me lmao!!!!
Great place. Good guy. Beautiful wife and kids
Eddy was friendly. Attentive and all the extraS were nice
Thank u midas service was great thank you thank you the best
These guys always do a good job!
Great people great service not so great location
:very helpful and honest.
Honest, courteous and they know what theyre doing.
Too high for your average worker
They were honest and direct
They are always fast and helpful
Great customer service.
Better experience second time.
Gave me a $10 part for $4.99
I called and was unhappy with my results
Always affordable to my budget
Great prices and experience.
Great guys great prices
Last time for me
Maybe I wont go back
Awesome chicken sandwich!!!
Friendly people that work there
Fast, cheap service
Honor their service
Keeps me on the road!
Great service!!!
10/10would recommend
Fast and courteous
Fast and affordable...
Great service
Honest and thorough
Nice people
Misdiagnosis
Just down home people. Were service was excellent
Called multiple times for shocks. Give u the run around
Total reviews rating 4.2
148 Reviews for Midas 2023:
Review №1
2022-04-10John, the Manager was professional, personable and knowledgeable. His recommendations and advice were invaluable. The mechanic was skilled and very friendly. The price for my repairs was reasonable. I highly recommend and look forward to doing business in the future.
Review №2
2022-07-09I found this place by driving by and Stopped in off the road after I was turned down by Goodyear on Arlington street and two Mr. Tire locations. The manager took my car in right away and friezes my tire. Happy to see that their are still companies that want your business. Thanks for the great customer service.
Review №3
2022-02-24I would not recommend this place to anyone! I came to this shop to get my starter fixed and a oil change ! My car was at the shop for hours just for me to pick it up and was only able to drive it for 1 hour and my car wouldn’t start back up. I paid $677 dollars . I thought this was a shop I could trust because I came here once before . But honestly this shop is not to be trusted ! It’s sad all of the time and money they make you lose out on ! But I will be contacting corporate if this problem is not solved !
Review №4
2022-04-24They replaced the catalytic converter on my RV.. They did an outstanding job and the service was excellent.. very professional, kept me informed on the progress and were very caring. I highly recommend them.
Review №5
2022-07-15Great service. I stopped in and was able to get an oil change very quickly. I appreciated the excellent wifi connection and that the staff did not try to sell me any unnecessary services.
Review №6
2022-03-19Definitely not the place to get your oil changed, fluids checked nor tires rotated because the only thing that I think got done, was the oil! Knew for a fact the tires werent done when they said they were because my 1 tire i had, that had a slow leak was still in the exact same spot 🙄
Review №7
2022-07-15Great service, fair price, honored my school fund raiser card for oil change. Got me in and out in 30 min.
Review №8
2022-06-09Great servie and great pricing i drove all over akron for a basic oil change and all the prices were crazy high so i called them and the took care of it without any problems and at half the price there my new go to auto repair place, i was your years ago and they allways treated me veery well just like this time... i will go back as needed...
Review №9
2022-03-04Jon behind the desk is great! My second time here and he is pleasant to talk to. They do not mess around. In and out. Highly recommend.
Review №10
2022-01-11The manager John was upset because I turned him in on another occasion in which I contacted corporate and was sent a coupon for a free oil change but he would not give me a oil change and told me to leave.Very unprofessional and rude, I would not go back there unless they was too fire that clown.