Menards in Warren
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Warren, Trumbull County, Ohio, US
Site: https://www.menards.com/store-de...
- Monday:6AM–8PM
- Tuesday:6AM–9PM
- Wednesday:6AM–9PM
- Thursday:6AM–9PM
- Friday:6AM–9PM
- Saturday:6AM–9PM
- Sunday:8AM–8PM
Menards in other cities:
May I just say ..wowza! I dont even remember what I went in for but dang. You got some hot fellas in this place. That one is garden center is prime real estate. Im not certain his name but I think someone called him rob on the radio. So glad I forgot what I needed just so I can return again. Ill make sure to only get one item at a time and need help with each one 🔥🤤
Really neat store. They have a wide selection of tools, along with appliances, hardware, and even grocery items. Not to mention you get a rebate from the company on your purchases.
HUGH store bright and clean. This store is like a Home Depot, Lowes, and a bargain outlet type store ALL 3 TOGETHER 🤓. All the staff that I encountered were very helpful & polite. Now, the 11% back rebate/cash back thing Im not to fond of😣 its a mail-in rebate for Menard bucks. The store has a little bit of everything! The prices are fair & the rebate makes them very good!
Wow just wow, ok I stopped in just to look around and hours later I left overwhelmed by the deals and the number of fun projects I now have to do lol. Go here for everything but groceries! You will love it!!
This is a great store, even compared to Home Depot. They have great prices and carry a little of everything. I can definitely say that there selection of lumber is by far better than any other store in the area. The lumber is in much better condition, the selection is great, prices are far lower, and it is extremely organized. Every time I have been here the store is very clean and organized well. Give Menards a shot, you will not be disappointed!
Wouldve got 5 stars if it wasnt for the creepy associate lady stalking my wife and I from the light bulb isle like we were aliens or about to steal something. Its really hard to fit a cart with over $250 worth of merchandise into my pockets, the 4x6 utility mat alone would require a magician or some exceptional skill to walk out of the store without anyone noticing. Overall I still like the store tho.
They have what you want yet have become pandemic expensive
Terrible customer service. Bought a brand new washer and extended warranty. Washer has broke in the same place 3 times. Nothing but headaches getting it fixed each time. From Apts set up by warranty company and no service member shows up multiple times, to now its been a month from filing a claim and still have a broken washer and no refund. Received email the cost of appliance alone, not the warranty plan or tax, would be refunded on the 1st from the warranty company and I should receive it within 7 to 14 days still have not received it. Called to verify address it was being sent to and the menards customer service representative told me no you are wrong it was not approved until the 10th even though I have an email stating otherwise. Asked to speak to someone else on the matter told they would call me back and still have not heard back. Would not recommend buying any large appliance or extended warranty.
Friendly and knowledgeable workers, clean and organized store and facilities, comparable prices for food and beverages, many different varieties of products from appliances and home remodeling products to home housewares and pet supplies, good sales and affordable prices on pretty much all of the items they have.
Attempted to buy dishwasher. Ask girl about delivery and install. She didnt know or try to find out either. She did say delivery was 80 dollars plus gas mileage. Also 20 dollars more to move appl from truck when arrived from truck already there to house.is this possible?
Excellent customer service. Everything well stocked. Employees are always polite and very helpful.
There is no place on Gods Earth that compares to Menards...it is the Cadillac of home improvement stores by far and any store for that matter. If you had a bad experience, it is not typical at all of Menards
Love this place. A good variety of stuff at great prices. I spend way too much here! 😂
Staff are really helpful and friendly. Many items to choose from along with good prices.
Menards is a good spot..great options and prices.. but the knowledge isnt the best when needing advice for home improvement.. on the other end if you know what you need they are extremely courteous and knowledgeable on where to find it..
So much better choice of products. All the sales associates are so helpful. They made it a painless experience.
Got my pellet stove from here, never been at a Menards before. I want one near me! (It’s a good drive for me) they have all sorts of things here, like hardware, pet goods, and I’m sure lots of other things as well… just didn’t explore the whole place.
First time shopping there and we loved it. Couldnt believe the outstanding selections on everything. We will definitely be returning.
Menards is a great alternative to Lowes or Home Depot. Their prices are considerably lower and they offer an 11% rebate regularly. It usually ends on Saturday when they do run it. They staff is considerably more helpful than other diy stores. Menards is a step down from Walmart.
A place to lose track of time, and your spouse. It has more variety than other box stores.
I visited my first Menards this past weekend while visiting friends who just moved to the area. We were all so surprised how great it was. So many great deals and the prices were just right. I’m sad I don’t have one closer to me so I could shop there more often. Our cashier Teri was fantastic! She was so friendly and helpful. I’ll definitely be stopping by next time I’m in the area.
Great, I hope to get my rebate. The last 2 times I didnt get it.It was mail on and I never got it.
Cody in lighting did an exceptional job helping me buy a chandelier, would recommend to a friend!
If your a contractor dont waste your time. The money you save isnt worth the time youll spend finding and loading the materials.
Prices are great and product is usually stocked. If youre looking for help go to Home Depot or Lowes. Too many times have employees avoided helping by walking away. Good value overall.
Needed building materials, my husband changed his mind on the culvert/drain pipe. Easy to exchange but a lot of walking through the store - building materials desk in the very back, exchange/return desk in the very front. Staff we interacted with were all very courteous and helpful. Guy in loading area very helpful and congenial, my husband really appreciated that he was so pleasant!
Purchased a small hand tool online for pickup. The pickup desk is hidden in the back corner of a very large big box store. A long walk, but it was also difficult to find. Home Depot and Lowes have a much better more user-friendly layout.
Menards is always a pleasure to shop. They actually can supply the items Im looking to buy. So many other companies just dont have the items. Also I appreciate the discounted prices I find here. Much cheaper than the others. Thank you.
Where else can you buy hinges, salad dressing, construction adhesive and cold medicine at one store?
This was our first time shopping at Menards. The experience was great in every way. The salespeople were helpful in the flooring section and helped us to get the flooring we needed on order. Everything was as expected. The only negative was that we were never notified that our order had arrived at the store for pickup. I got on the website and entered the information only to find that it had been there for 5 days. In researching flooring, we found Menards to have the best pricing for the features that we wanted, compared to the other local big-box stores. We will be back!
Went there this morning and was very impressed with all they have. Something for everyone and everything. Will be back for sure. 😄
Always fun to shop around here. Wish they had chicken feed 😅
Always great , friendly, helpful , my favorite place for home improvement
.Menards was very busy today but cashier was very efficient. One of my favorite stores. Plus guy outside the exit doors makes great sausage sandwiches.
First visit to this store. Seemed like a nice hardware store. Due to mandatory mask wearing though I probably wont be back until things are back to normal.
We like Menards, nice selection. Prices are pretty good.
This place is awesome, first time and only picked up what we neededWill spend more time on the next visit
This store has simply the worst customer service I have ever dealt with. We will not being doing business with Menard’s ever again.An incorrect product was delivered as part of a large order, and the store has made no extra effort to correct the problem beyond re-ordering the right item to correct their mistake. No effort to rush, no effort to speed up fulfilling the order, no effort to get it delivered as soon as it arrived at the store. It’s been nearly a month since the initial delivery and Menard’s has yet to live up to their end of the standard deal of buying and selling.
Big store. Lots of stuff to look at. Staff had always been curtious and well iinformed Prices are lower than other big box stores are similar. Also generally have a better selection.
So Ive heard all about Menards and Im not one that likes to complain a lot so were doing our bathroom and I decided to go there first thing I was looking for was a tub only faucet that means no shower included went to the lady ask her where it was cuz I couldnt find them she was really rude she says theyre right there I says theres none there and she goes they are there I said can you take me there and she sent me with another girl the other girl couldnt find them and we come back and she said well theyre there I said can you take me and she just went back to doing what she was doing and wouldnt help me then I went to go get two sheets of plywood and it was damaged the corners all four corners they were the last two or damage I asked him if they could come down on the price a little bit cuz of the damage she said no with the price of wood we can get every penny we can get so I think Menards is out of my realm of going anywhere
Clean store, friendly staff. Do not expect help loading anything.
We didnt buy much it was just me and my mother. But it went smooth. To my disappointment mask mandate is still being enforced though no longer required.
We purchased items we had gone to purchase, it was a good experience
This is easily my favorite store to shop at. I come all the way over here from Pennsylvania because this store is worth the drive. I buy tools groceries and all kinds of neat gadgets you cant find anywhere else. Their tools and home improvement sections are way better than the other hardware stores. They also carry a lot of my grocery items I get on a regular basis. Last but not least the 11% rebates are great. I come here and get all my groceries here and get rebates for all my groceries I normally get somewhere else. I cant recommend this store enough I would give them more than 5 stars if I could.
Beautiful lighting. Worth the drive.
Good store. Usually can find what i need. Usually able to find an employee to answer questions.Update.. still a good store to find what you my need for home improvement
Great prices good selection
This is just the best store around for all of your building needs. Plus great plant selections for your flower beds and vegetable garden. This store has grills, outdoor furniture, contractor tools, and so much more. Worth just going and walk through the store.
There were no prices on anything. I not only had to download an app to tell me the price and location of items because there were no employees around to help, but I had to screenshot each item on the app because there were no stickers for the cashier to scan. On top of that, I asked for the shortest, cheapest 2X4 they had. They told me it was $13 and brought me 2, 5 ft pieces. I told them I only wanted one. They not only made me but both pieces but also charged me a $2 cut fee for cutting a piece of wood I didnt ask for them to cut. On top of that, as I was walking out, I found the piece of lumber I had actually asked for. It was $5.29. so I paid $10 more for something I didnt ask for and didnt want.
This large, well-organized store is a pleasure to shop at. There is a wide variety of merchandise available in addition to home improvement items. They also offer a limited selection of grocery items, seasonal merchandise, & pet supplies. The employees are knowledgeable & helpful & there is never a wait at the registers; they open additional registers if there are three people in line.
Easy to locate items and the associates are very helpful
Love em. They got way more than you would imagine.
All good. Store clean and neat.
Fantastic selection of products and vast inventory. Love this place.
Immense store! Needed hours to go through it all! One salesperson told us the tub we wanted was discontinued and had been for awhile. Don’t ask me why, but I asked the other salesperson to double check and there were 3 in stock! They almost lost an $800 sale...
Love to find the stuff I need but I hate the big walk the place is huge and try to not miss what I need so I dont have double back 4 clicks .If you been in one then you know the score decent people good prices and a lot of stuff you need and want .Lumber is good just like everywhere high in price due to demand.
This place is my candy store, they almost always have what you need, at a decent price. If they dont have it they will go out of their way to try and find it. And with their 11% back, big projects really pay off!
So much variety here.Its fun just to make the trip to look around for quirky stuff.Prices are good even without the rebates.
Great deals on most stuff..
I never leave Karen-style reviews for anything, but this place honestly deserves it. Some of the employees dont know what theyre talking about and have given me incorrect info. Ive also had debacles with purchases/orders several times. We got carpet from here a few months ago. When we needed to get a second load of the same carpet, we presented the same SKU to an employee and somehow ended up with a different color carpet. We had to wait a week for the right one to come in. We ordered some decking material, and it took about 20 minutes for them to find our order. When we again needed additional material of the same type about two to three weeks later, we find out that its been discontinued. Frustrated, we tried to return what we had because we wanted all our material to be the same, and they tried to hit us with a restocking fee (which they did waive). The final straw was tonight, when I stood at an empty building materials counter for two to three minutes while employees at the counter 25 feet away were standing there and talking to each other. Between waiting, and the ridiculous way they have their building materials set up in a separate area, I had to spend ten minutes getting a single item. Spend the extra 5 minutes driving to the home depot in Niles.
Awesome store! Gi-normous! Anything and everything you could want for home repair, renovation, or just an update. Has groceries, pet supplies and food, outdoor accessories and furniture... Just anything you could want! Love it!!!
Great place to shop! They have everything, but they need more knowledgeable personnel to help you find things. Nice clean big store and they need more riding carts for handicap people.
Ordered $7,000 worth of building material that was to be delivered in 3 days. Meanwhile I re-check my order, seeing they have 20 non-treated 4x6’s on my order. I wrote down my part numbers with description and handed it to them for the order. I go to the store the next day and show the issue. They have 3 of the treated ones I need. I get a refund on those and drive all the way to Mentor to the Menards that has them in stock. 4 days later I call and ask where’s my stuff? We’ll be out Friday (a week since I ordered). Thursday night at 8:45 pm I get a voicemail saying they have ZERO of 52 sheets of metal siding I had on the order. Friday rolls around, truck shows up, invoice says there’s 52 on the truck. I call the store right away to make sure they didn’t think I actually received it since the call the night before. It’ll be in by Tuesday. I call and put on hold for 45 minutes while they “find my order”. I drive to the store and told they have no record. I let them listen to voicemail of being out of stock, they re-issue my order to be delivered today. Get home from work and I have 60 gray panels and one green. Not even close to what I ordered. Not bothering to go/call and complain. They’ll just never see me in that store again and I’ll let everyone I know how my experience was. Inventory accuracy would be better if the order pullers could count....
My experience was horrible & service was horrible. I picked up a surround for my shower. They would NOT help me secure it to my car. I asked 3 employees they basically brushed me off. I will NEVER shop this business again.. Home Depot / Lowes from here on out where they will help you.
Great SelectionStore personal very helpful as always.
Poor I had my mask on but it slide off my nose was told about this at registry. This employee was so rude told me I didnt have to pay for my stuff which was 400.00 so cashier had to void my order. I did have my shots.But employees their were so rude.She didnt care if you were losing business. I wasnt the only person who complained about their employees .Which was mother day.I asked to speak to a manager was told to leave the store.I cant believe they treat the public this way.
Menards is pretty much my favorite store! I redid my kitchen almost entirely through them, and did end up saving money! My only suggestion to them, would be to put in a Garden Center entrance from the parking lot.
What a great store. You never know what youll find. Their lighting department is amazing! So many different types of designs to choose from in every category: kitchen bathroom, bedroom, outdoors. Some are really different and you wont find these at competitor stores.
Good inventory and good prices But bad for handicapped people. They only have two electric cards and that is if none of them are broke. Many times none of them are available so I go down the street to home depot where they have about 10 or 12 of them.
My husband & I went to Menards to get a new kitchen faucet. They have lots of different varities, name brands & price ranges of course. The staff offered to help, but we knew what we were looking for. Menards is our 1st choice for home improvements.
I love Menards ! I can get lost in this place. Early in the morning is the time to go. Not many customers but a ton of employees around to help ya with what ya need. I only give em four stars because one, I dont love the fact that they dont carry more choices for brands of power tools. And also the fact that they dont other some services, like I know they dont cut pipe to size and thread it for ya. Some of the other big box stores offer that to ya. All in all I do like Menard s better that the other large box stores.
The employees in the yard refuse to help you. They were laughing and giggling like teenagers as they drove away from me on forklifts. I purchased items online and when I show up some of the items werent available. So they send me to the front of the store for a refund. Some of the items werent pulled and I had to get them from inside the store myself. After all of the running around for an order i paid extra for the convenience. Im leaving and the 2 forklifts are racing across the yard and one has his forks 2 in the air. The savings is not worth all of the trouble. Ive never had trouble like this with a local lumber yard. Ill chalk it up as a painful lesson.
Last week on April 21st I placed a pickup order for some lawn supplies (broadcast spreader, weed and feed, and a shovel). The pickup station workers were great and had me loaded up and back on my way.On Sunday I opened up the 85lb broadcast spreader to put together. Much to my disappointment the spreader had been used. The hopper had water drip markes from being rinsed out, between the tire treads there was dirt (I open this on a concrete floor garage), the nut / bolt bag had been cut open and sealed back up with scotch tape, and some parts were zip tied together (Not from factory).I called the store yesterday 4/26 and talked with a lady up front who transferred me back to the department that deals with broadcast spreaders. The lady I first spoke with in the department said they would give me a call back in a few hours. Little later a gentleman called and said best they could do was $10 off. First I had never requested money off. I simply asked if Menards could have UPS or FedEx pick the one up I have and then deliver a NEW one. I simply want a spreader. 2nd I explained to the gentleman I live 40 miles away in New Castle. Why is it my responsibility to take time out of my day to return a product 40 miles away that had been used?I did not want to try and assemble the spreader not knowing if it had been returned because of not working correctly or if there were missing parts from the package being already open / used.I have always been a fan of Menards with growing up in Ohio. They have some great deals and their prices usually beat other named stores. But with this store experience I will no longer do business with Menards. $10 off was a joke when all I was trying to get was a new spreader that I had paid for. I will now be making a special 40 mile trip each way to return the spreader for a full refund and will no longer do business with Menards.Unhappy customerLuke
Best home improvement store that I have ever been to! We loved it!
I went to get a new storm door. They had it in stock. My son will pick up tonight. Salesman was very helpful. I love Menards
I would rate it 0☆if I could. We ordered 700sq feet of carpet and padding on May1st. We were told to call in on the following Monday because it should be in by then. Life got busy so we called on the following Thursday, thinking for sure it should be in. My boyfriend talks to someone and asked if it was in, gave them the order number. He said yep its here. My boyfriend said ok great we will be in this weekend to get it. So he goes in on Saturday and goes inside the building. After waiting for customer service he was directed to go in his car and drive around to the back. 45 min later it was his turn to pick up the carpet and the associate said its not here. So my boyfriend was irate and asked to speak to the manager. So after a confrontation with the manager, my boyfriend said just give me my money back. The manager then said that there was a 25% re stocking fee...wait what? You dont even have the product after saying it was there and wasting half a day. So fast forward 1 week and 3 days later we have now had to ask the bank for a refund. He went to Home Depot and had our carpet purchased and cut and ready to go in 30 MINUTES... for real 30 MINUTES! We have no desire to shop here again. On top of the fiasco, we asked for a 1800 number to talk to someone...of course the number says to submit a letter request and theyll check into it... yeah Im sure they will!!?? Shop at your own risk. We are now waiting for a refund from the bank!! I will be researching how to get a hold of someone higher up tomorrow!!!
I leave both positive and negative reviews. This Menards trip was is certainly negative. I drove an hour and a half because it was the closest and I had a gift card. I started with picking out 116 boards for $1.65 each. Mind you the price was stapled to the display boards. I went to pay for them, with about $3k of other boards, and they rang up $1.72. I asked the kid to look at the sign on the display that was 15 up in the air. And I offered to pay the $1.65 price it was marked. She said she cant due that. I asked her to ask her boss. Her dept manager came over and said no. I asked why. She said she could not sell it at the marked price because they had an 11% sale so I could have one or the other. What? I couldnt believe her careless explanation. I told her I had a truck bed and a 18 trailer to fill with deck boards and two bys. I added that I drove a long way to get there. She again said I have to use the computer price not the price marked. I asked her if she was going to loose a + $3k order over $8. She said yup and walked away. I was disgusted and felt disregarded. I will not go back.
Very nice facility. Clean modern and top of the line shopping. Associate who helped me went above and beyond to get me what I needed.. she led me to each part of plumbing I needed.. will return
Great selection at the store. But every time we have a special order it is a hassle. Order was wrong (nor our error but theirs). Went back same day to fix it and it took over an hour and two service desks and they had to make several calls. It is beyond frustrating. Customer service flow is not good here. Praying our order is right
Overwhelmed at the variety of stuff they have! Prices reasonable
Oh how I love Menards. So much selection, their store is huge in comparison to those 2 other well-known places. And the prices are lower every time I compare. I would never go anywhere else if it was closer to my house.
I just visited 2 days ago & I just walked out 😂 But seriously how have I never been there. It’s big as Walmart + Lowe’s & their parking lots combined! Has an upstairs! Everything under the sun. I picked up cat liter, drinks, cleaning supplies, hardware! The service was great, super helpful & knowledgeable ! Heather ! Alexis! The male manger, I forget his name! But he was awesome! I’m driving 40 minutes to Menards instead of 4 minutes to Lowe’s or Home Depot 👏🏻👏🏻
This is like a giant toy store for adults hahahaha. I love this place... And they take plenty of my money LOL. The ONLY complaint I have ever had about menards is how their 11% rebate works. Cant do it online, only mail in. I wish they would improve that :( I often make big purchases elsewhere as this 11% discount never really saves me any money. Who the hell remembers to mail out rebates? Hoping to see them join in on the age of technology soon. LOL
Great shopping experience I really like their store
Help was shslow offering help. And they didnt have much. Knowledge. Where product was located. Other then that they have a large variety of products.
I purchased a chest freezer in March 2020. I was told it would arrive in May, then June, then August, and then September. I called today and spoke with Stephanie, who claimed that Whirlpool was no longer making that freezer, and tried to get me to buy a Menards brand freezer instead. I explained that the energy ratings and consumer reports reviews do no match. She said “ok” after I asked why I was not notified that it was no longer being manufactured. Then I asked for it to be canceled and refunded. I was told I would get a refund in 5-7 business days. I then went to Home Depot and bought one right away, getting delivered next week. Then, Menards calls back and explains that since my order is older than 90 days, they cannot refund, but only give me store credit. Then I spoke to the manager Gwen, who said the freezer is coming in mid September. I said no, I want my money back, and she said she cannot do that. Why I would spend more money via store credit at this store is beyond me. So I have to dispute the charge. If they were going to make this right, they would contact corporate and fix this. But instead I have to deal with this, and out $500 since March because of them.
Was disappointed that they only had 1 option for a tub faucet spout replacement. Did not buy it.Did find a couple other items that I purchased in the regular part of the store.Bought a knock out rose and had a difficult time choosing since they were all such great healthy plants with multiple buds.Found the landscaping fabric I needed in a larger roll than I thought was available- so that was a plus. Also saw they had fertilizer for newly seeded lawns. Im getting ready to seed my front lawn, so will be getting some now that I know it is available.
Great store ,if you dont mind walking, cashers at the front ,lumber orders in the rear then back to the front to pay then back Ill to rear to pick up
As always the majority of the store was amazing but they need to upgrade their house brand of hand tools... I have had nothing but issues with them and Stihl 20 gold elsewhere when I need any sort of single sockets ratchets for things like that yeah I understand they have a lifetime warranty that doesnt mean I want to change my tools out every six weeks because they continue to brake sockets any time you put any sort of true effort into a stuck Bolt
Picked up Garage doors. Little bit of a wait (35 min.), but that is to be expected on a Friday evening. The gentleman at the Building Supply desk was very friendly and knowledgeable.
I went to the building materials desk and the woman Colleen at the counter was incredibly rude. She acted as if I was bothering her. At least at Lowes if the employees dont want to talk to you they hide. Message loud and clear will never shop at Menards again!!
I love Menards especially when they have their 11% off every thing. They have a great garden center with very reasonable prices
Went to store after looking up a product online to make sure they had it in stock. Got to the store to find out they have a really bad inventory system. After 39 minutes of wandering around with an associate was able to find a board 2 feet longer but the right width. Had to pay more money for something I can’t use. Staff was short with me as well. Not very pleased with the experience.
Nice sraff very helpful. Large layout amd it took some time to find my item. But found it price was right bought it! Lots to offer. Great for springtime renovations amd any home improvements!
I ordered a sink cabinet online and it was shipped with its original packaging, no extra protection. The cabinet was delivered broken inside, it was in very bad shape.. I had to fix it like I got it from junkyard. I filed a complaint and they dumped it on the manufacturer... Keep in mind that Menards has no customer support via telephone.. you need to use mail!!! They have a rebate system that I doubt it works.. I sent my rebate months ago and never got anything back.. it’s the first and last time to deal with them.. lesson is learned.
Love this store. Their huge selection of literally everything you can think of at great low pricemakes this my favorite home improvement store. Customer service is also top notch. No trouble finding help here.
Love the store itself! The mail in rebates are great!!! But when you get out into the yard and try to pick up your order you have lazy workers who don’t know anything about what they’re doing. Give them simple directions on how you would like your trailer loaded and you they have no common sense, strongly considering taking my business elsewhere, this is RIDICULOUS!!
Absolutely terrible place first off my father who has terrible breathing problems gets hassled to wear a mask or not be allowed in. Who owns menards? Maybe you people should learn the rules the government puts out. I’ll probably sue just to waste someone’s time. Your store should probably teach your careless employees better instead of wasting my time they are clueless and can read
The prices are ok, but they have most things youd need for a quick trip. Prefer local hardware stores but they cant stock everything a big box store can.
Its nice to be able to check their inventory online to make sure they have items in stock and have it actually be accurate. Associates are friendly and willing to assist, no matter how heavy an item is, they will also load items for you in the rain, without complaint.
Its my first stop for any hardware for our home. Fixing up our bathroom 80% of items replaced was from here. So wish this family friendly place would come to PA. I would work there if it was closer. Owner is good to his workers which is rare! Friendly and honest workers makes me want to go back daily if I could! Love 11%rebates!
If i could leave no stars.. I absolutely would... Unbelieveable.. Visted the store to pick up materials that the website and person behind the desk said they had.. Showed up.. They didnt have what they said so we had to spend more to get something else...then..after i paid for it and drove around back to load.. It wasnt where we were told it was.. So after going through 5 employees that wouldnt know the difference between treated and untreated wood and a very rude and mean manager.. We found the roll of pipe we needed... Then the manager proceeded to tell me...after i showed her the receipt that we couldnt take it.. We needed to pull around and someone would load us.... We spend $1200!!!! Never again!!! Ill take my business elsewhere
Great prices when compared to their competitors! Not only home goods but food items including frozen foods as well. Pick up some last minute Easter items at rock bottom prices. Helpful employees can be found ready & willing to help in ANY way they can. Super respectful as well. Fast, friendly, efficient checkouts. Love this store!
I have a mixed review. The staff is nice, prices are great but I would never recommend this place for appliances unless you are able to install them yourself. When I asked about installation they say they have contractors available. I should have asked more questions.They need their own install dept instead of farming it out to individuals. I felt uneasy when I called some of them and get a generic voicemail not a business one. I dont like using a installer the store is not responsible for. Something goes wrong thats your tough luck.One installer they recommended wanted $225.00 to install a replacement dishwasher that takes less than 30 minutes!!!I wish I had bought my dishwasher at Lowes.
Clean, organized layout, staff are just wonderful and always so helpful, and they sanitize every carts handle before it is taken by a customer! They do require masks at this time, but they also sell them at the front desk for a dollar.
Great place with friendly service and Great FoodWell worth the Drive
They have far more than any Lowes or Home Depot has. They also have a food section, its crazy.
Their employees are way nicer and way more helpful than any Home Depot or Lowes. Menards people help. Home Depot and Lowes empyees run from you. They dont want to help.
Had a return but couldnt find the receipt. Customer service was very helpful shown me the machine were you could print out your receipt (if paid with credit card or by check) printed out my receipt and the return was quick and easy
So many things 2 see...& buy.. luv Menards!.. the outdoor section plants, garden ornaments, trellises, flower pots & who can avoid the inside chuck full of EVERYTHING!
I’ve never heard of this store before, I usually just went to other hardware stores, However the customer service I received made me feel very welcomed! A friendly guy named Denzel helped me find what I needed and even educated me on some fun facts about that product that I normally wouldn’t have know if I shopped on my own. I’m not too hardware savvy so it was very refreshing having Denzel make me feel like I belonged and welcomed into this store. I will 100% recommend this store to my friends and family!
People were friendly, place was clean, everyone tried helping in some way. The cute old guy that usually salutes me wasnt working. Thats my only gripe. If your having a bad day he makes it better. Love this place.
Love Menards! Great prices and selection
They have anything and everything you could want, including a small grocery department with the lowest priced milk in town. The staff is all top shelf AND know their store well. Anyone that I know that works there, states that they love working there, and, it shows. They are treated very well by the company. Drawbacks-----its a huge store. The concrete floor is very hard to walk on for any length of time. With the Graying of America, you would think they would put in more than the two electric carts that they currently have.The 11% discount think is a little bit strange also. We live close, if we want something right away---thats our go to store. I would give them 5 stars, if they had more electric carts and even benches throughout the store where you can stop and sit for a few minutes on your long haul through that big place.
Very different type of store. You get your own building supplies unless you ask but you save huge on many products. I pay half price for siding and nearly half on roofing shingles after rebate. Deck materials are similar to other stores except for decking boards are nearly half price. Their wood is premium quality. Love this place
It reminded me of the department stores of old. They literally had a little bit of everything here - groceries, houseware, electronics, hardware store, etc. It felt a lot like Walmart meets Lowes. The prices werent much lower than competitors, although everyone I knew was raving about how cheap they were. What put me off the most was the clientele that it attracted.The rebate program is quite antiquated, and takes a solid 2 months to get your rebate. In this day and age, it should all be quick but I think they are using the 2 months to float other peoples money for profit. If it is a discount, dont make your customers jump through hoops.
Puts Home Depot and Lowes to shame. Way more of a selection to choose from. And you get a rebate back. Come on!! Menards gots what you need.
Very disappointed experience. Last Wednesday, I took my 78 year old dad with me to your Warren location. I had purchased 7 led lights, a soil compactor and foundation pipe. During our travel time to your location I had been telling my dd how impressed I had been with the store and your amazing staff. I parked the truck out front, left dad in the truck and I went in to find him a scooter ( which he, a US vet) is in need of to get around. I brought one out to him, we made it about half way in the store and the battery went dead. The time was about 1:30pm. I went to find another, you staff informed me that they only have 2 available. After he sat there for 10 min, there was enough power to get him to the front door. I was unable to continue my/our shopping, decided to head to the pickup, received my order and traveled 45min home listening to him complain about his experience. Your Warren staff is aware of the customer dissatisfaction concerning this issue. People with disabilities do use home improvement products.
There was a large selection of goods. An associate took extra time to help me find what I needed. The prices were higher or comparable to other large stores.
The rebate is a scam. They advertise this 11% back. You send In your receipts and nothing. You can’t call and no one ever answers your email. This has been going on since August. Scammers!!!!!! Never again. Menard’s you need to fix this system
Great big box store with everything g you need at decent prices. Friendly associates.
I really wish their phone app that provides product locations was a bit more specific than just the department.
Poor customer service… ever time I order something there its damaged and need to reorder wasting time driving back and forth shop elsewhere if you can !!
I drove 40 miles on the first hour of a sale only to find they didnt have the item I was looking for. I asked 3 different sales people where it might be and they could not find it either. I did get a good price on a lawn mower that was in the flyer so it was worth my trip.
I love that they have everything for a home! We visit every time we are visiting in Ohio.
Love it here. Prices are low and they have a better variety than the other home improvement stores.
The absolute worst customer service I have ever had. I ordered a 40x72 building and the whole experience since I paid for it has been painful. Jessica the manager is beyond rude and snotty when I ask for help with the 1 building that turned into 15 orders. And to top it off they sent the wrong color trim and wont answer the phone. NEVER AGAIN WILL I SET FOOT IN THAT STORE.
They have everything and the employees are very helpful
Ive been looking for a particular product in a specific color for months. No where locally had it at a decent peice, but I could order it from your store! Ordering was easy, staff at the physical store were helpful when I had questions, pick up was a breeze! Literally from the time we pulled up to the door, out items were being loaded on 15 minutes!!! Sadly, we dont have a Menards in Pennsylvania so we drove the 10 round trip to pick up the purchase.Only negative, all of your items (with few exceptions) should be eligible for direct ship to home!! I purchased siding... A tractor trailer could have been commissioned to deliver that to me at my house or to a nearby terminal.... Estes and Duie Pyoe both service PA and OH!
Love this place! Everything is cheaper than the other big box stores and the selection is greater. Ill be back. Drove from PA to get custom sized doors. Very reasonable.
Didnt like this place when it first opened bacause I couldnt find anything, but now that Im a regular customer, I love this place bacause Im more familiar with the layout.The cashiers are always pleasant , ask any employee on the floor where something is and they know , not like Lowes or Home Depot. And Tim in the paint Dept is the best !
I would not recommend shopping at Menards because of a recent issue I have had. I purchased close to 700 Sq. Ft of tile for a project. Since it was a larger quantity they needed to place a special order for the product. This special order took 4 weeks to come in and another 3-4 days to get to my house using their delivery service.My wife and I were doing the project and it took a few months to finish it all. I go in to return 250.00 worth of leftover tile and the clerk tells me that they will only be able to give me store credit since it was over 90 days (by 2 days). I was surprised that the delivery time was held against the return time and asked for a manager to intervene. The young manager was apologetic although dismissive and walked away before I felt the conversation had ended.I called and spoke with the general manager, Ralph. He said it wasnt at all unreasonable that this delivery time was held against me and he suggested I should head down from Cleveland to do my grocery shopping there if I didnt have any big projects coming up to spend the store credit on.Next step - Call the Corporate office. They said everything needs to be submitted in writing and refused to let me speak to anyone in customer service to help me resolve this issue.I will NOT buy another item from here and would rather sell off my 260.00 Store Voucher than get my own money back based off of their crappy return policy.I did not pick a 1 star review only because they do have a great selection of products. I just with the customer service was as good at this store as it was in the Dayton stores where I previously shopped.
I go here at least once a month. A few things could go smoother like getting outside stuff and once a floor guy tried to give me bad advice when he did not know I lay floors for a living. Cabinet prices are not marked. That said I usually give bad reviews but the place is well worth the drive an insulation blower cost me 37 dollars compared to Lowes and home depot wanting 250. This place has saved me tons of cash and a rebate on top of that. Even my wife likes this store. I am taking off a star because i will not wear a mask to shop here and they forgot the j channel for my siding.
Prices and selections for landscape materials far better than Lowes and HD. Saved $60-$75 PLUS 11% REBATE. The rebate program needs adjusted. First its a hassle to MAIL IN and SECONDLY, waiting 6-8 weeks is ridiculous. In 21st century, online would be more effective, timely and cost effective for Menards.
Theyre offtering 11%rebate for everything right now. I have been buying clear plastic totes lately. They are sometimes cheaper than Walmart without the craziness of Wal-Mart. Very happy.
I havent shopped menards for 1 1/2 years because of their horrible masking, and just started again and now This evening theres a sign about masking up!? Screw menards!
It was fine I guess. I waited in line to find out where the floor leveler was. When I finally got to a person who could help me,he started to help me when another person stopped us to ask the associate a question. Instead of politely saying he was helping me, he walked off to help this other person. I was frustrated but I he did come back a few minutes later.
They have everything your looking for your home for a great price! They always have some good sales going on! They have flooring, plumbing, electrical, appliances, lawn and garden, small toy section for kids, pet supplies, small food section, small bath and body section, paint and more! I wish they were located closer to me but the 25-30min drive it worth it! There is always someone around if you need any help!
Their employees and managers were very, very rude and stuck up. Their customer service was absolutely atrocious. Im seriously never going back there again. Honestly, save your money and go to Lowes, Home Depot or even Wal Mart. Im disgusted.
Employees in the garden center were very helpful , curtious and polite.Got what we needed and a few more items😊
I did not appreciate having to wear masks. If I you make the customer wear them you should give them to us for free, because my husband would have gone somewhere else to shop because of that but you were the only place that had the counters we ccx wanted.
Menards sell 5lbs propane tanks. I have a brand new one never filled. Customer service person told me they dont fill them, only 20 lbs tanks. I went to 3 other employees and all said they wont fill mine, one of the said the smallest they will fill is 11 lbs tanks. I suggested to all 4 of them to not sell the 5 pound tanks if you wont fill them.I promptly went to Tractor supply and they happily filled my tank.This is just a small suggestion to better serve your customers.
Easy to find your way around, lots of varieties of almost anything you need. Staff is always helpful and friendly. Use app to quickly locate items.
Used in store pick up. All went well for a small item. Only issue that could be addressed was the fact that the in store pick up is all the way in the back of the store. Could be right up front for small items.
We absolutely love to go to Menards when we travel to Ohio from PA. But, you are not allowed in the store without a mask. I have severe asthma and cannot wear a mask. Your workers were bringing in carts from the parking lot. Were they wiped off. No. Get your priorities right.
We placed an online order for windows. They gave us a date to pick up and my husband called to make sure they had come in. When we went to pick them up, after about half hour to 45 minutes we were told that only 1 of the 5 windows was there for pickup. The other windows would not be in for another 2 weeks. Not very well organized when you order an item for pick up.
Lost a customer for life. Im a single parent and cant exactly leave my kid in a hot car or at home alone, just to go get a new shower head from your store.Ill never buy another product from your establishment again. your new policy is discriminatory and baseless.
Menards is a great home improvement center. The employees and knowledgable and very helpful. They beat both home Depot and Lowes to on customer service and pricing.ill never go to home Depot or Lowes ever again! There employees are not trained well at either of those places and they are higher priced
More selection than any other store in the Warren-Youngstown area and, while renovating rental houses, I have been to them all. You might save ten cents on something at another store but the extra trip is not worth it. And, you may not find what you need at a lessor store. The store is clean and well organized. Save time and go to Menards first. Professionals do.
A lot of items priced lower than Home Depot and Lowes but there are products priced about the same also.
Menard has everything, then some. The selection is always different from Lowes and Home Depot so it gives you more options on all things home improvement.
This place is truly awesome. They have everything you could possibly need under one roof. Including cereal LOL. But honestly the staff is very helpful the store is really big and you can spend a lot of money here. Which is a good thing because generally things are a bit cheaper here
The store is always nice a clean and well stocked. The cashiers are very polite and the floor workers are also.
I ordered a part that had in stock on the shelf that they didnt tell me. I was charged $1.40 for the order that I retrieved off the shelf by myself. Wow what a scam. That wont happen again.
I can always find good deals!! I love the 11% rebate that doesnt expire too!
I rehab houses for a hobby, so I know Menards, Home Depot, and Lowes very, very well. This is what I like about Menards:--Their vinyl selection is better than anyone elses.--Their tile selection is the best of the three.--You can get Oops paint for $5/gallon.--Their lighting selection is great.This is the first time Id been to this particular Menards. When the person in the lighting department couldnt answer my question, she called over her supervisor who could. When I called to make sure my phone order had been processed, the gal who took the call walked all the way to the back of the store to make sure it was there. In the hour that I spent there, I had three or four people ask if I needed help. Very positive, friendly staff. And I love their 11% rebate sales!
At the cash register, one of my items rang up that it wasn’t in stock. Obviously it was in stock because I had one and there were two others on the shelf. The register locked out the item, and only a supervisor could key it to allow the sale. I waited 15 minutes for the supervisor, Caleb that never showed. There was no communication to the cashier that he wouldn’t be able to come anytime soon. No status update nothing. The cashier was great. She kept chatting away to me despite my growing anger and the anger of those in line behind me. At last, I had to leave because I was on my lunch break and could not wait any longer.
If zero or negative stars was an option they would get the worst score possible. I purchased a special order pole building and my entire experience was an absolute nightmare. They took my money with a smile, but when it came time to take delivery, they screwed up just about every aspect of my order. My POLE building didnt include the POLES as part of their kit! I had to pay almost $2000 out of pocket for 18 6x6x22 posts. I spent hours and hours on the phone with the building materials manager complaining about the ridiculousness of the situation, only to be offered zero solutions. That was their biggest screw up of my project so far, but their have been many others along the way. Their special orders department is a dumpster fire. They WILL screw up your order. My roof needed 6 10 foot long ridge caps, and they sent (and charged me for) 60! It took me 4 hours and a full tank of gas to load up and return their mistake. Associate employees that I would speak with would tell me how poorly run their store is, and that the managers routinely blow off customer complaints. My project is already nearly $3000 over budget and it is 100% due to MENARDS MISTAKES! If my pole building wasnt already halfway built, I would return every last item I purchased and never give them another penny as long as I live. I have all the paperwork to prove everything I just stated, I welcome anyone to message me about my situation. I could talk all day about how terrible this company is. I truely hope this review goes viral, so that no one makes the same mistake I did.
Ordered 3 boxes of hardwood flooring online, took 3 weeks to get 3 completely different types of flooring, I sent 2 of the incorrect boxes of flooring back and it took 9 WEEKS for them to respond to my emails for help on getting the right materials exchanged, finally they responded 9 WEEKS later saying they sent me the exchange but they only sent ONE BOX!!! NOW I HAVE TO GO THROUGH THIS AGAIN AND IT WILL UNDOUBTEDLY TAKE FOORR EEEVEEER!!! NOT CONSUMER FRIENDLY AT ALL
Excellent return service with no problems.
Cheated by price tag. They had clearance price on outdoor furniture which someone marked down at a lower price than it should have been. I loaded my purchases on a cart and then the salesclerk told me that they have merchandise in the back. When she checked the price it was higher. They then proceeded to charge me the higher price. The manager also charged me the higher price. When I reported it to higher management they ignored my requests for resolution. Dont expect to be treated fairly by Menards. I wont buy a stick of gum from them. Shop the competitors. THEY ARE CHEATERS.
This place puts other home improvement stores to shame. Much more to choose from and a lot of comparable items at Wally world are more expensive than Menards not to mention the very friendly staff. I highly recommend shopping at Menards.
I liked the prices. Would have given a 5 star. But I bought a car garbage opener. I put everything together and at the connection found out 2 screws were missing. Had to go to local hardware store to buy. I live 30 miles from Menards
The place is huge, lol. You can spend hours in there. The prices are good and its clean inside. I needed help and some of the workers were helpful.
Nice store, they do not have their own installers. So if you want carpeting, new kitchen or bathroom you will have to do yourself or hirer your own contractor. Does have little of everything its not just hardware store.
We needed a coaxial cable for our tv and the young man who assisted us was very nice and helpful. So much I wanted to look at but ran out of time. We will definitely return!
They refused to provide service and I was rudely declined and told that I would not be able to check out simply because I refused to wear a mask. Despite the fact that herd immunity is already on effect.
They carry some stuff the other major home improvement stores do not. Go there once a week. Sometimes just to look around. They moved some stuff around just to make me take longer to look around.
The store is always so helpful. Ask question about a product and the sales assistant wont direct you to an area, they will walk with you to the area to make sure you find what youre looking for. The counter staff will not only give you good information oh, they will pick up a pen and write it out for you. The products are pretty good too.
Didnt realize that you had to wear a mask before they would allow you inside. We had to buy them at the counter for 1$ each. My husband haves to use an electric scooter and it dies so he had to push it back so we could get the wheelchair.
Was at warren ohio location today. I was trying to purchase recessed lighting. It was discovered that one of the 4 pack boxes was missing two. I still needed a total of 6. I offered to purchase the half box for half price. Store department manager and store management refused. Guess Im shopping at Lowes or home depot for future purchases . Poor customer service.
Love the 11% rebates and they have so many nice things. The employees are helpful and friendly
Always a good place to shop. The cashiers are usually more friendly though.
First time there. It has so much and great prices. A lot of garden and flowers. Amazing outside fountains. And multiple choices 😃😃😃
Love the store, very bright and spacious. Competitive pricing for sure and HUGE selection. Love the grocery isles, good prices there as well. BUT, I HATE the loud music! Constant yelling of rock music makes for a less than pleasant experience. If there needs to be music in the store, background music without vocals would be so much better. And turn it down.
I have heard managers degrade employees on different occasions. Their end goal is to get your dollar 1st, everything else is second.Big Lots of home improvement
HAVE 2 ORDER BIG GRILLS. HAD TO WAIT 15 MINS BEFORE SOMEONE COME TO HELP US. STORE IS CLEAN. ONCE WE GOT HELP THEY WHERE VERY HELPFUL WITH WHAT WE WANTED AND ANSWERED ALL QUESTIONS ABOUT THE GRILL. THREE STARS WAS BECAUSE OF THE WAIT FOR HELP.
Menards is way better than Home Depot and Lowes. Items from plumbing, lights, bathroom fixtures and cabinetry are higher quality in my opinion.The employees are more helpful and prices are competitive with the other two big box stores except in bulk material items (ie. Insulation, quickcrete, lumber)I loved the selection and decorative ideas displayed. Cant wait to get back
They required me to purchase a mask there and wear it in the store. They have the right to do it, sure. But had I known this before I preordered something and went to pick it up, I would not have given them my business.
This was my experience: After shopping for hours and finally checking out which our bill was $120.00, we were heading for the doors and I was stopped by an employee asking me where the outdoor dog barking contol was. Mind you it is a bird house that sends a piercing noise if a dog barks excessively.It is impossible to put into my purse. IMPOSSIBLE!!! It was approximately 12 by 12 in a box. I said are you kidding me??? Where do you think i could have put it? Showing him my purse. I said i put it down and decided not to buy it, He said can you show me where you set it down? I said absolutely and took him straight to it. Mind you i am furious because I was humiliated in front of several people. I called the store after i left and management stated he was just doing his job. Doing his job?? Accusing someone of theft and humiliating them is not doing his job. Especially when I was completely innocent. 2nd time I have ever been there and the last. Terrible way to treat an honest customer. I will be contacting headquarters in the morning.
Store is great, but people need to abide by the loading zone area and only park there when they are Loading their vehicle! Management should keep an eye on that so those with heavy, bulky items can actually use the loading area.
Menards has just about anything you might need for a huge array of categories. Is almost too much in one place. Do your homework first or you might find yourself browsing the store for longer than you ever wanted. Usually very busy too so if youre in a hurry, sorry bout your problem.
I bought a craftsman blower on May 2nd, 2020. On May 26, 2020 the pull cord ripped out when trying to start it. Menards wouldnt exchange it or refund my money because it had already had gas ran through it. They sent me to Agnew farm equipment to have it repaired. Its been almost 3 weeks since i dropped it off and i just called and was told it could be a few more weeks. I will NEVER buy anything from Menards again! This is ridiculous! Only gave 1 star because I had to
Everyone entering must wear a mask. Extremely clean. Social distancing is followed. Felt very safe. Will do more shopping there again soon.
Love this store. I am remodeling my house. I go here for the deals and the rebates. They are not perfect and NO store is perfect. I had special orders and non special orders. Everything was great. Ordered a bunch of windows. 2 were delivered broke. I called them and they replaced them. Rebates, LOVE THEM. Now I have to say, the rebates are the EASIEST rebates I have ever come across. Very simple. Fill out rebate form with name and address, cut off end of the receipt, put address on envelope and send. THATS IT. 6 to 8 weeks it comes in and you can go back and spend it. Very simple. Staff were excellent every time I have been here and they knew where the products were. I read many of the posts, most of them that are rating this place low is because they messed up. NOT Menards. Look on the receipt, it tells you how long you have to send it in.
A little drive to get there but, worth it. They have everything from hardware, canning jars,, plants, electrical, and plumbing. Customer service is great and store is clean.
Love this store! Lots of different product you dont see at Walmart, great prices too! Customer service is awesome, with a no hassle return policy. From lumber to groceries, theyve got it. Keep up the good work Menards!
It was nice, we were greeted right as we walked in. The workers were very kind and helped us get exactly what we needed. The only thing I didnt like was the lay-out of the store. It cut off the front desk area sort of in the middle. It was a little confusing, but not that bad you just had to walk around.
I purchased an item online with the We pull option. The item I wanted, a Coleman easy up canopy, indicated two in stock. However, when I got to this store in Warren, Ohio after driving 40 miles from Clark, PA, they did not have the item in stock not had did they even carry Coleman products! They did give me a lesser priced item at a discounted price and credited my credit card with the difference. So, I guess they arent TOO bad, but I will NEVER order anything online again from them or anyone! Will I shop at this store in the future? Probably.
Total reviews rating 4.3
199 Reviews for Menards 2023:
Review №1
2022-06-01GREAT customer service. We had a bunch of errands to run; everything from eggs to plants, replacement door handles to a 2x2 piece of plywood. I am new to the area and figured we would be making a bunch of stops but my partner said, Menards will have it. Menards is a HUGE store and they did indeed have it all and more. But what blew my mind was the outstanding customer service. These folks were great. Giving directions, custom cutting lumber, advising on the correct epoxy. Whatever. I cant praise them enough. If it exists, Menards has it and the help knows exactly where to find it.
Review №2
2022-05-05Everytime you go there the parking lot has alot of cars. Business men that deal with wood or cabinets, carpet etc all go there. Sometimes I hate this place because, like today I go there for just one cheapy thing and spent like $220 with a loaded cart lol. They have so much stuff at a price that youd be dumb to go to Home Depot or Lowes. Not the best pictures at all but for whatever reason thats what I took today lol. My price was mainly the $50 white bottle for my backpack weed sprayer and also I bought a little bit more than those pictures show
Review №3
2022-02-09Store is always very clean and staff is very friendly and helpful. Asked two different employees for help/advice and both were very nice and patient with my lack of plumbing knowledge. At the checkout I had an issue with machine accepting my virtual card and the cashier was so very nice and understanding.
Review №4
2022-04-11Yesterday I arrived at the store at 12:34pm to get my order pickup. It was one item. I attempted to call the 330 number posted on the signs-no answer. So I walked inside to let them know I was picking up an order. The male with the really long stood there and ignored me the 5 minutes I was standing there and finally a guy walked in to help me(I think his name was Jason) he told me he’d find a lift and be out in a few minutes. 20 minutes go by… nothing. Another vehicle pulls up.. gets their vehicle loaded and they leave. 30 minutes go by and same thing. So I had my husband ask what the wait was. The female he spoke to had no idea how to help us. I didn’t get my order until 1:30. Your store had a bunch of employees just hanging out in the order area and NOT ONE of them could’ve helped? Service and quality? More like laziness and goofing off.
Review №5
2022-04-01I was looking for an Item in the store and a worker quickly pointed and gave me quick directions then dismissed me. I followed the directions to the best of my ability, could not find the item. I went home and ordered it from Amazon. Just a suggestion walk your customers to the item. We love Menards and will return to shop again, sadly this time you lost a sale.
Review №6
2022-04-28Employees should have more knowledge on the products especially large appliances I will say the delivery men r the nicest, polite, gentlemen. Nick called a hr ahead to let me kn they would b here .very nice when arrived .pleasant to talk to .bought many items fr menards & always happy with them .Their return policy is great .Prices r a good deal ..just bought my gr some a air conditioner. Good price .
Review №7
2022-03-05The store was clean. The carts work pretty well. People were eager to help us, but they did not pester us. The arrangement of the store is better than some other home improvement stores
Review №8
2022-05-08We wanted to buy ceiling tiles. I called a head to make sure I could there who I talked to was very nice. Told me if I had the number he could just put it in the system order for us. 45 min driver there to be treated like we were bother the guy in that department. Huff and puffing. He works in the paint area. Use to like the place but was just thinking back everytime we deal with them its a problem. From the rude lady at customer service to now this time. They all act like when u ask them something its a bother. Came back to town went to lowes it took the guy 5 min to order the stuff and in that 5 min very nice very very nice and he made his store 1000.00 bucks in that 5 min.
Review №9
2022-03-11Love menards! But they totally drop the ball when it comes to delivery. I am building and when you purchase online you cannot put a different delivery address than the address used for your credit card. This is very frustrating. When I called they said the best thing to do is put customer pickup down and then just purchase the delivery later when the item arrived.......this is all good until the delivery shows up and they miss multiple items due to everything saying customer pickup.....ugh tech dept needs to look into this and get with the times
Review №10
2022-05-27I love Menards! Being that I lived in the Midwest for a number of years back in the early to mid 2000s, I became acquainted with Menards. Its just so much different than Lowes or Home Depot which is pretty much all we have in Pittsburgh (We have Busy Beaver as well but thats a far cry from Menards!)They have far more brand names to choose from, and generally speaking, they just have things that you cant get at Lowes or Home Depot. For example, today I bought a 30 inch rolling nail magnet. It has 50 lb of magnetic pull and its made to roll through the yard picking up loose screws and nails that could be laying around in the yard on a job site after youve done roofing or siding.Ive been looking for one forever and Ive just never taken the time to go on Amazon and get one. Today I just happened upon one at Menards so I bought it! I wish we had a Menards in Pittsburgh!