McMillen Woods Apartments in Newark
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Newark, Licking County, Ohio, US
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Site: https://www.mcmillenwoods.com/?r...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:Closed
- Sunday:Closed
Other Apartment rental agency Nearby:
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4.2 ·(2)from this place 1 mi
Management is bad. I have her on video throwing a fit about nothing. If you want to rent from adu...
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4.7 ·(28)from this place 2 mi
We lived at Redwood for 4 years, through the pandemic and would have continued living here for ye...
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2.2 ·(10)from this place 4 mi
I lived here for about 6 years management needs reconsidered. People don’t know what you go throu...
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3.4 ·(10)
Spring Valley Town Home Apartments
from this place 5 miNeeds way bigger parking i drive a 8ft bed duramax couldn4even fit on any roads at all not eide e...
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4.6 ·(52)from this place 13 mi
We havent rented in over 16years. Decided to sale are home and move into redwood so we could find...
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4.6 ·(22)
The Residences at Heritage Town Center Apartment Homes
from this place 13 miThis is the best place to live if you’re transitioning from living in a house, to an apartment. E...
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4.7 ·(33)from this place 15 mi
I couldn’t have had a better experience renting ANYWHERE!! The whole process at Redwood Johnstown...
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4.8 ·(36)from this place 18 mi
Loved my four years of living here. Very nice and quiet community. Maintenance issues were resolv...
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4 ·(18)from this place 18 mi
I moved here back in 2019. Bedford Place was a great place to live back when Wilcox was managing ...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I lived at McMillen Woods for 3 years - moved out in June 2021. When I moved in, the property was fine but as the new management team came in during Fall of 2020 (if I remember correctly), things started going downhill. Things weren’t perfect before - but definitely got worse. One thing to note is that preventative maintenance is not a thing. The AC units are very old and they’d rather “recharge” them weekly than just buy something new (this was a consistent issue for 3 years). To keep my 1 bedroom apartment at 70 degrees in the summer would cost around $150/month in electric. I know this was because of the AC because in the winter, my electric would go down to around $50/month.They also do not clean gutters out. This results in a deluge of water at the entrances of many the apartment buildings whenever it rains. This also results in icicles so long I could almost reach them from the ground (and they were coming down from a second story gutter). They also do not clean leaves each fall. There were leaves surrounding my building’s entrance until the first mowing of the following Spring.They also seem to not have much concern for the visual appeal of the property. Things like broken garage doors hanging, or broken vents in common areas, would last for months. They also do not regularly keep up with vacuuming and cleaning common stairwells for the flat apartments. I kept track one time and there was 3 months between my common stairwell being cleaned (and this was during the pandemic, so you’d think they’d ramp up cleaning efforts). They also let dumpsters overflow by not enforcing parking (people would park and block dumpsters from being picked up). Many neighbors would also complain about numerous unregistered vehicles taking most of the parking on weekends. This wasn’t an issue for me because I paid extra for a garage and always parked there.All in all, you’ll pay an arm and a leg for a subpar apartment. It’s overpriced and under-maintained. I now rent a cute little house for $150 less per month than I rented a 1 bedroom apartment & detached garage.
I feel Jamie will try and get you kicked out if she don’t like you with out getting both sides. A women parked in my paid for reserved parking spot I front of my house and a white woman parked in my spot (mind you 3rd person to do so) and started disrespecting me in front of my own home while she in my reserved parking spot. I am gonna go above her head cause you just can’t kick somebody cause your feelings got hurt. Then she took my parking spots out once agian cause she mad that I’m mad that another resident is in my parking spot. So I would not recommend living here especially if your black you have no privilege even if you paid for it
McMillen Woods has been through its changes. I have lived in McMillen Woods for about 5 years now. But I also lived in these apartments growing up too. So all said and done, about 15 years. I recently moved from a 2 bedroom to a 3 bedroom. Right in a middle of a transition of staff. Savanah was amazing. She worked hard to get everything I needed done by our lease renewal and transfer date. Any issues I’ve had, the staff has been reactive and things have been handled.
I had a leak in my bathroom I got service the same day I requested it. Dylan the maintenance guy did an awesome job!!! I have lived at McMillen for over 10 years and this is the best service I ever gotten!We had quite a bit of snow yesterday. My porch and sidewalk was cleared off yesterday. Thank you to the McMillen staff.
Absolutely the worst place ever to rent. Beware do not go there. My son and two friends rented an apartment for 2019-2020 year while students at OSU Newark. Their apartment was broken into in March. Property stolen. We called and filed a police report that day. Called the main office and the complex and reported this. They sent maintenance out to board up the sliding glass door - which was complete shattered. That was how the thieves entered.This was never fixed up through July 1 2020 which was the day the lease was up. We had to move the kids out in late April because it was unsafe to live there with no door. They refused to fix the door. The heat would not stay in due to no secure door. My so. Was the last to leave. Hate to quit his job and move home completely in early May. When we went to get last of his things June 27. Still no door. Meanwhile we called emailed etc. they said we needed called. Lie. They said we didn’t report it correctly. Lie. Said we needed to turn in a police report. We did. So Said door was on back order. Lie. Nothing was truthful.Then on July 20 they send us a bill for drip pans light bulbs and spots on the carpet that needed cleaning. Seriously. What about 3 months of rent at McMillen Woods that our children could not live there because they could not provide a safe secure environment, Which is required in tenants rights. Seriously. Light bulbs and drip pans? I cannot believe this place. As a realtor myself and an agent for a rental company that does leasing management I can tell you the company I work for is top notch. This place is not.Shame on you Monarch Property Management and McMillen Woods. Do not rent there. Go anywhere else. They give you a great pitch but they are crooks.Juli Knecht
I recently visited several apartment communities in the Newark area to find a place for my daughter in the fall. I was impressed with McMillen Woods the most by far. The property is well kept and the apartments are very roomy. I like that the units themselves have laundry connections and a private patio area.
I pay almost 1000$ for rent for a 3 bedroom, not even close to worth it. HIGHLY recommend not to live here. We were 6 days late on rent because we thought we had it on auto pay on the app they provide but we didnt do it correctly, so six days late they put an eviction notice on our door yellow sheet of paper for everyone to see , Yes six days thats not a miss type, you are supposed to get 2 parking spots but you really get one and good luck finding one, winter time the snow plow pushes the snow in our 1 parking spot. Down right pathetic! Oh yea cabinet door fell of 2 weeks ago still hasnt been fixed cause you have to call maintenance.
OVERPRICED FOR A MEDIOCRE LIVING SPACEMy husband and I moved into McMillen woods when we got married. We have lived there for about 11 months and decided to break our lease early to buy a house. I have rented before and I can say we had a better experience here than at my last apartment complex.We have a 2 bedroom townhouse with a basement. The carpet is decent, about average grade and what you would expect in an apartment like this. The bathrooms are dated. The fans in both bathrooms are extremely loud and the one upstairs makes a grinding noise that we asked to be fixed. The bathtub tile is chipped in some places and the paint in the bathtub is peeling all over. The appliances are the ABSOLUTE WORST. The refrigerator is very old and very, very small. We had to put in our own mini fridge downstairs just to try to have some extra space for drinks. Everything towards the front of the fridge doesnt stay cold and anything put in the back freezes. There is also no freezer space, so be ready for that. The stove is an ancient electric stove with coil burners. The coils will not stay flat on any of the burners, so it is impossible to cook anything evenly at all, and liquid will burn on one side and not get hot on the other. We also wrote that on our initial inspection sheet when we moved in and nothing was ever done about it. The dishwasher looks like the first dishwasher that ever came out and we have a lot of issues with it not cleaning our dishes. The sink doesnt have very good water pressure and if you need to leave it running for more than a few seconds, water starts to leak out onto the countertop from one side. Our unit came with a washer and dryer, the models are pretty old. We also have to pay an additional $45 a month to have them there. We asked if they could remove them so we could use our own to save money and they said no. Not all units come with washers and dryers.The lighting in the apartment is awful. The only overhead lights in the place are in each bathroom and one in the kitchen and dining area. Other than that, we have had to buy a lot of lamps for extra light. The weather stripping around our front door has been replaced twice. When you stand in front of the door, you can see light coming through and feel the wind. During the winter, we actually could see snow blowing in through the side of the door on the very windy days. The parking is very limited and we had a lot of issues with that. You only get one assigned parking space, even if you have two vehicles registered. Dont forget about the RIDICULOUS potholes in all of the parking lots. The entry for my area is sloped up and is so messed up that I have actually seen front bumpers of cars get scraped from it, not just the underneath of the car!If youre not from the area, you need to take into consideration that it is right across the street from a hospital. Strangely, the sounds havent bothered us as much but a lot of people dont like dealing with hearing the sirens all the time. Also, we lived on an end unit that faced a side street. That street is an main travel street for semi trucks that pick up and deliver down the road, so they travel all hours of the day and can be pretty obnoxious. Also, it is important to think about the fact that they do have certain breed restrictions for dogs you can have, but they allow up to three animals in a household. Every day when I come home, there is a Pomeranian two doors down that will bark from the time I pull up until it cant see me anymore. Dealing with other peoples animals hasnt been a very pleasant experience.We never had a problem with the staff in the office or the maintenance people. All of them were very polite. There are some nice amenities with the complex like the pool and they have a large DVD selection that you can check out for free in the office.Bottom line is $835 a month for what we have is not reasonable. But they were the nicest apartments in Newark that allowed animals, so we decided to go for it.
It was a quiet neighborhood. Rent was priced fair for the area. This place doesn’t scam you... These comments are just people that haven’t rented many places before in the Newark area. I have rented at plaza gardens, heath wood village, and now just leaving McMillan due to a job change. McMillan was far superior in every way. This is a great place for a new family looking for a place to stay.
Honestly if I could give this apartment complex zero Stars I would. My family and I were on a very tight timeline to move due to your current rental being sold. The staff here put on a good front up until the point were they got our (non-refundable) money for background check and application fee $230 to be exact! It was at this point they did not even give us the courtesy of calling to let us know they have rejected our application. Upon calling and speaking with Stacy Smith see was very rude and said she could not comment on the reason for rejection but your credit score is really bad. This is a flat out lie as my credit score is over 700 and I have a well established career in the software industry making more than enough money to rent from this company. Please take this review and the many other reviews listed for these apartments as a warning to consider before Leasing with such a company with skewed values.
We pay $705 a month for a 500 sqft apartment with NO working AC that gets “fixed” and within a week it’s broken again. They told us that it would be several days before someone could come and look at it... so our apartment is 82° INSIDE but I don’t see the management going back to their homes and sleeping peacefully if it was 82° in their OWN homes. Not worth the money or the hassle it’s been living here. Can’t wait for our year lease to finally be up in a few months
Just moved in on Saturday there was a washer dryer left in basement and the air conditioner doesn’t work. I was told I would be on a waitlist to fix ac because it’s not warm enough. They said they checked everything and everything worked. Obviously not. Oh yea they said they were replacing carpet nope just steam cleaned and the entire house smells like Cat piss. I give mcmillen a F because of how much there rent is.
I’ve lived at McMillen for 2 years and just signed another half year lease. The experience I’ve had here is what any young single mom could dream of! It’s safe for my 6 year old son, close to town but not too close. I’ve only had two issues with the 2 different apartments I’ve been in and maintenance is usually there within the same day if you call early enough! The office staff is wonderful, especially Bryon, he understands that life happens and is very friendly & pleasant! The only reason I am not staying longer is because I want a bigger dog and feel bad with no yard! Other than that, no complaints at all!! These negative reviews are nothing near my personal experience!
Update: 1/6/2014My bathtub has been cracked for over a year and they still have not fixed it. Theres mold all over the bathroom around the ceiling and vent, and though Ive retorted it several times, its still not fixed. I have my bank set up to auto pay each month, but they keep sending me eviction notices by mistake.They enter and do inspections way more than twice a year and they keep raising the rent every year. Potholes are still not fixed, and theyve been huge for at least 3 years.Im looking for a house, this place is terrible! $752 for a 2 bedroom apartment with a cracked bathtub and mold.
Ive lived here for over four years & I wouldnt even know what to complain about. Sure, there might be an occasional problem with heat, a/c or fridge, but they fix it in a timely manner. Theyll even come fix it in the middle of the night if its important. Theyll replace your lights & check your smoke detectors. I dont think theres an apartment complex anywhere that guarantees that youll never have any issues over the years.If youre a pet owner, then McMillen is a must! Theyre by far the most pet friendly apartment complex that youll ever find. They have a huge fenced in dog park where you can let your dog run loose & now have to worry about them getting loose.If you work with management, theyll do their best to accommodate you & fix any problem you have & I cant ask for more than that.
I lived at McMillen Woods for 2-1/2 years and never had any problems. Anytime I needed anything fixed or replaced it was completed in a timely manner. Coming from another state where the cost of living is much higher these apartments/houses are fairly priced for the community and surrounding area. I only moved out because I got a job offer in another state.
On 10/22 I completed my lease at McMillen Woods Apartments near Licking Memorial Hospital. lived there with my disabled mother and my disabled son. End of June my son had brain surgery to assist with his intractable epilepsy. On July 18, I went to the rental office to let them know I was not renewing in October to be closer to Columbus and Childrens Hospital for my son. I also asked about getting an assigned mark for parking because of all of the side effects my son was going through from the surgery and because of my mothers disabilities since they took away assigned parking. When I turned in the paper in regards to my lease status the office person didnt mention a written form I had to turn in even after I let her know Id been staying at the hospital with my son, who wasnt discharged until 8/10. I did give them the last one for my mother but since it had expired a few months before it wouldnt work. After my son was discharged I went back with his discharge papers. I was also told the only acceptable thing for an assigned spot was the registration for a disability placard. A few days later I gave them the renewed placard registration. However. We never received the assigned spot. On 8/22 I received a notice stating that since I didnt let them know what I was doing in regards to my lease I needed to resign or pay an extra $200/month for a month by month lease. I contacted them and told them I turned in the form on one of the few days Id left the hospital. They then forwarded me the the official form I shouldve been given in July. I filled it in and turned it in but because of their rules, the lease was extended to 10/22. Fast forward to the weekend of 10/22. I started the move out process as planned. Since am widowed and my son was really sick, it was only me, my daughter who had just given birth on 10/10 and her boyfriend when he wasnt at work, so the moving was going to be up to 10/22. On 10/21 we had moved most everything except many of my sons items and boxes for storage. When we arrived on 10/22, I had already been locked out. We went to the office and they said there mustve been a mix up and the maintenance guy would let us in. The Office Manager then said, this must be yours then. It was my late husbands unopened OSU mug. I then started getting upset. We went back to the apartment. When we were let in, half the things left of my sons had been taken, including special swords that had been his late fathers. The boxes for storage had been torn apart and trashed. They even opened a 40 year old box that had my grandfathers ashes in it that had never been opened. I started to panic. The head maintenance man said hed been told it was an eviction (which is guess is code for free-for-all) but that he should be able to get his staff to bring it back. All I was able to get back was a weed wacker and 1 box of my sons things. I didnt get back any of my sont memorabilia from his late father or other items of his that had been taken. I didnt get back other items that had also been taken. Now I cant get the rental office to return my calls to resolve this.
I’ve lived here for a few years and I wanted to address some of the negative comments.Some people complained about Maintenance taking awhile to tend to their needs because “They take priority calls first”. There’s almost 400 Units so yes, someone without heat is gonna be a higher priority than someone who wants a lightbulb replaced.Some people complained about street lights being out but S. Westmoor is the city’s jurisdiction. McMillen Management can’t change the street lights on S. Westmoor any more than they can change the street lights on West Church Street.Some people complained that Management lies to residents in need and tells them what they wanna hear and then doesn’t help them.There could easily be at least 1500 Residents here and it’s impossible to tend to everyone’s needs at once.Tammy & Bryan try their best to solve everyone’s problems. And if they tell a resident that their problem is to expensive to fix at the moment, that does not mean that they don’t want to invest the money to fix the problem. Just like the rest of us they too have bosses that they have to answer to and corporate has to approve any and all major expenses. If it was up to Tammy & Bryan they would say yes to everything but with most major expenses their hands are tied.And the one post that made me sick was someone insinuating that an African American with good credit was denied because of his skin color but then a white guy with bad credit was immediately approved. There’s holes in that story big enough to drive a truck through!For example, how would this person know that the white applicant had bad credit? There’s dozens of factors that contribute to the outcome of a rental application. Housing Discrimination is the most illegal of practices on a Federal level, and I know for a fact that Tammy & Bryan would never even think of doing something like that. I’m reality, they both go above and beyond to have diversity in the apartments.I urge anyone to find any other apartment complex in Licking County that has less crime than McMillen Woods. Management takes community safety more seriously than anything else and it shows. We may occasionally have a car broken into or a bike stolen but there’s not a moat around the complex so unfortunately crime can happen at any time so it’s important to use common sense to lower the chances of you being a victim of crime. One example would be don’t leave electronics in your car at night where they’re visible to anyone looking through the windows.
Management fails to enforce any rules and regulations. Voluntary reluctance to maintain the property and provide a quality living area for the residents. High staff turnover with little to no training leaves residents without competent personnel to manage the property. After being here for 2 years we cannot wait to leave. I would not advise anyone to consider McMillen Woods Apartments.
We lived there for a year while we built a house and couldnt wait to get out. It seemed over priced for what you got. Our roof started leaking in March and they didnt start fixing it until August 4th and when we moved on September 13th they were still fixing it. They hired the cheapest roofer in the country, he fell through the roof into our neighbors bedroom, he broke my patio furniture throwing stuff off the roof. They did reimburse us but they contracted the guy to do two more buildings, what a joke. Our apartment should have had better appliances and newer stuff for the price but Im sure it was nice 20 years ago.
I used to live here and it took them close to a year to fix our upstairs toilet after calling maintenance 10 different times. Then, my aunt and uncle who also moved in, contacted them about their roof caving in multiple times and they didn’t do anything about it. They had to contact 6 on your side to get the management to even lift a finger to help them and they have two young children. They don’t care and they don’t deserve the money that people pay for their overpriced rentals. If you’re smart you’ll find another complex.
We have lived here for almost 4 years!! Unfortunately Everytime we have to renew our lease we cant find a house or condo that we like so we have to sign another year lease.we have nothing but maintenance issues which takes forever to get fixed, and some were major!!!!.just recently we had a big problem with a neighbor and one of the worthless ladies in the office.. my neighbor blocked my friend in with her car so she couldnt leave while the lady in the office was taking pictures of her license plates and said she was gonna call the cops and on top of it the office lady NEVER once came over and ask to move the cars... We do not have assigned parking spaces anymore. this place is nothing but a joke and the office staff does not know how to do their job and says one thing and does the other... worthless!!!
We moved in to these apartments in may we were told by the leading agent that I was a great place to raise a family. That it was quiet and that everyone was friendly. They also said that the speed limit was enforced. That all is a giant lie. They kids are constantly in the street they yell profanity at people passing we have had stuff come up missing from our porch. We have had neighbor kids try to steal my sons skate board right in front of us. As for the speed limit it is not enforced people fly up and down the road. My husband and I were walking our kids to the park when a guy in a mustang pulled out of a drive up a head of us and proceeded to fly past us in the middle of the road. My husband yelled slow down at him thats all. We continued to walk when we heard tires squeal we turned to look and the guy had did a u turn and came flying back at my husband and almost hit him. They guy did another u turn and my husband was walking towards him at that point to confront him about all of that when the guy floored it and hit my husband. My husband was on the hood and the kid kept speeding up he cut his wheel and my husband flew off and landed on his head. They guy then fled the scene. During that time my husband wallet with our rent and back rent money was lost. We were served with an eviction notice. The apartment office is not willing to work with us at all. Even though my husband has been written off work for the past month due to his injuries. We are working with victims advocate and a few other organizations and the apartment office could care less all they see are dollar signs. Our lives have been flipped upside down due to the apartment office not doing what it should to keep familys safe. I would not recommend this apartment complex to anyone. $925 is entirely too much to pay for the things that we put up with.
I will update this review... IF they ever fix the problems Im about to mention...Our kitchen sink faucet has come detached. Our roof is leaking and HAS BEEN for MULTIPLE MONTHS. Weve mentioned this multiple times to them and are always told the same thing... Well look into it. NOTHING has been done. The leak has progressed from upstairs, to also leaking in the dinning room, and now down to the basement... When we had our bathroom lights go out, it took almost a full month just to get replacements for those... Mind you, they went on and on about how they are always quick to perform repairs, and how all we needed to do was to contact them... Yeah, what good thats done us. I am calling them once more on Monday because No one is in on the weekend who can do anything with maintenance, or so I was told today. If they cant do anything, Ill be seeing if its possible to report it to the state. Especially since its likely to cause mold, and other unsafe conditions, with how bad the leak is getting.
Shady, lying management, and an apartment over $1000 a month in rent which has doors that either fly off the hinges when you open them or dont open (or close) at all, whats not to love? The management is not to be trusted, the rent is insanely high, the apartments might as well be a squatters den, and youre stuck here for at least a year. I genuinely hope you, or those you know, dont move here.
We have lived here a year and have had assigned parking. We received a notice today 3/8/18 advising the assigned parking is being eliminated. If you do decide to live here be prepared to deal with the people who do not abide by the policy of pets being on a leash and of pooping and scooping. Management does not enforce this at all.
DO NOT AND I MEAN DO NOT RENT HERE IF YOU ARE AN OSU NEWARK STUDENT. I am working with OSU to take them off the list for student housing. I am a parent of students and our experience has been terrible. The apartments are old and not worth the money. You can not get anyone on the phone and if you re lucky enough to get someone they cant answer any questions without speaking to Brian and he is never available. My son and I had to come up there, we called from the parking lot and they said Brian wasnt available, walked right in there and he was sitting in his office doing nothing. Read through the rest of the reviews they are telling the truth. Dont do it.
This place sucks. The pool will not open this year, despite the fact of numurous complaints made by people who generally live here. This apartment complex will trick you with their lease, and they are also constantly breaking it. We have a hole in our basement window that never in 3 years has been fixed. Also, theres a pest issue. I have seen raccoons in the trash, and a groundhog running amuck and chewing up the door frames. And dont even get me started on the potholes! To me, this place is hot garbage and essentialy an expensive ghetto.
It may look like a nice convenient place to set up with your family.... I thought it was. Consider this.... You will never have a parking spot near your residence because they do not enforce the parking policy here. Need to carry some bags in? I hope you have better luck than us because if its after 5pm the spots are all filled with cars that dont have permits to park here and management that is too afraid to actually follow their own guidelines. Dont do it if you value your sanity.Edited to add... We have reached out to you several times regarding the parking. Your solution is to put up a sign. Congrats on your hard work.
So where do I begin. It is nice when you first move in. Then the rent starts going up and eventually your paying more than its worth. Apparently the pool wont be opening this year, water is no longer included in your rent and there is no guarantee when you come home you will have a parking spot because there is no longer assigned parking🤔 the list goes on but the big problem is that they raise our rent but cant fix the pool by summer time. Dont move here..not worth it any more ..you will be disappointed
My wife and I moved in to a two bedroom town home for our first year of marriage. It was about impossible to get a time to meet with someone to sign the lease. I ended up having to take a half of a day off or work. I got past it because stuff happens. We had a handful of things we wanted looked at when we moved in, including a spot in the floor that was soft enought to feel like your foot was going into the basement. Then our neighbor two doors down had a water leak. That lasted for about 8 weeks. Cheap fixes were all they wanted to do. We already knew we wanted to move so we found a new place and told them in January that we we were moving out and scheduled a walk through so that we could be there. Today was that walkthrough. After calling in to remind them as they requested 3 TIMES. I was then told that no one was coming and I have now taken another half day off work. What a waste of time. This place is for nothing more than your money. They dont care about how they can help you at all. If youre looking, I would look else where. It all looks good when your looking and then you realise no one cares.
DO NOT LIVE HERE!!!!! If I could give 0 stars I would. This is the WORST apartment complex in Newark. The management staff is horrible. None of them communicate with each other and they are never on the same page. Neighbors that have lived there for years are rude to college students and don’t mind their own business. They have noted what my own, and my roommates cars look like just in case we do anything wrong, they can tell on us! Unless you want a RACIST landlord and nosy neighbors don’t live here.
Oh my God! What happened to McMillen Woods? 15 yrs ago we left after 10 yrs. So my son, who spent many years here, and I came here for him to get an apt. for college. No way he is staying here, the place feels worse than it looks and it looks nasty. Who lets buildings turn green? The trees, yes trees! in gutters, the car might need an alignment after these potholes. What the heck happened? This place is dank. Sorry to see such a gem go so downhill. We waited two yrs to get in; today we couldnt wait two minutes to get out. What a shame, used to be the best place around for miles and miles. It must be true: you cannot go home. Thsi place is icky...I took a shower after I got home, felt like I had moss all over. Ew.
I am currently living here and things are definitely worsening. There is alot of rules for what you pay. Im currently paying 1,202. The office never answers their phones I constantly call over and over to try and reach someone. I will call during regular business hours and they still never pick up. Its very frustrating. hope to see things getting better and it become a better community to live in.
Moved in on Saturday. There is an issue with our washer hookup so we called them Monday morning. It is now Wednesday and they havent come to fix it. Called today and they told us it isnt a priority. Will be sending a bill to them for the cost of going to the laundromat.
Facts we had my son which was an African American with good credit nice job history go in to.apply the denied him right on the spot then we waited for a few then had our white friend go and do the same he had bad credit just started his job they were more then willing to.work with him
Me and my wife were moving from buffalo to Newark we paid 230 for applications just for them to tell us the next day thar even though we have current jobs they wont except us because we dont have jobs in Ohio then the only way to get an apartment is to have a co-signer who makes as much as a 2 person income so over 2500, the place is a scam had to report them to the ohio BBB
This place is a joke! Overpriced and outdated! The office is even worse. The main lady running it is garbage....pure......garbage! The dude with the over tan leather skin and stupid wanna be Jearsy Shore haircut isnt any better. They never fix anything and lie about everything. Do yourself a favor and dont even consider this garbage hole!
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2.6 (65 comments)
Review №1
2022-01-25I moved into McMillen woods in August of 2021, making a HUGE move from California. Let me start by saying that I love the community! Quiet and clean! I would give 5 stars for Bill, the new maintenance supervisor and for the friendliness of the front office staff! What holds me back from a full 5 star review is that a few issues from move in as far as the unit itself have still not been resolved. HOWEVER, I have full confidence that these issues will be addressed and rectified soon! Over all, I feel very comfortable and safe!
Review №2
2022-01-07Ive recently moved into an apt at Mcmillen Woods. Im absolutely not an apt person but at the time their wasnt much to choose from. I gotta say for the amount of apts that are located here it is very quiet and I never expected that at all. The staff here was very polite, knowledgeable and helpful. Their were many different floor plans to choose from and I wasnt sure what I wanted or needed so they allowed me to look at different ones that were either available now or going to be available soon so I could get an idea on what style of apt would suit me best. After choosing one they took care of the rest and made sure it was ready for when I needed to move in. Any questions I had they were quick to respond. Knowing that their is maintenance and more than one office person available on grounds for any questions or concerns is just wonderful. I just want to say Thank You to the staff at McMillen Woods for making me feel comfortable and welcomed in my new home!!!
Review №3
2022-02-02Had an issue with our refrigerator come up this morning. Called down to the office, and was treated with the utmost respect. Gentleman was at our home to attempt repair within 30 minutes. When repair couldnt be completed successfully, a(n) replacement was found within an hour and our service was complete. Same day help to residents!!!!! this is a huge++++ Thank you to Jessika in the office and The Maintenance team for prompt, respectful service!!!! Far better than any other apartment I have ever rented!!!
Review №4
2022-02-02My husband and I are hoping to move to this area and have been apartment hunting! Jessika has been SO helpful in this stressful time. She has answered all our questions, kept in close contact and I never have to wait long to hear from her! This has been so reassuring and makes us feel a lot more at ease with the move we hope to make!
Review №5
2022-06-13Ive lived here since 2020 and this will be my last apartment because of watching them handle things. Theyve replaced the door handle to my building multiple times but not actually fixing the problem thats breaking the handle. My windows are covered in grim from a diesel truck that parks just outside, I ask if they can clean them or to show me how to clean them (2nd story windows) they then tell me to clean them but when they realized my windows are old and I cant clean them, pretend theyve answered my problem. Theres more (I can give a huge list of problems they ignore) but to top it all all off the appliances are from the 80s and breaking. How do I know they are from the 80s? Because I lived here in the 80s and recognize all of them. I even lived here when they were building my current apartment. In the end this place has made me want to deal with the pain and hassle of home owning, even in this current market.
Review №6
2022-01-07I have lived in McMillen woods for about a year and I am signing another lease. Although things were not perfect the first time. We had help from Jessika in the leasing office. She helped with all of the questions we had and was very professional and quick. Very nice and proficient.
Review №7
2022-01-06I have had nothing but positive experiences with the staff here. Jessika helped me through the entire process and was an absolute pleasure to work with. The one time I’ve had to call maintenance they responded quickly and efficiently.For anyone looking to move into this community I highly recommend going through Jessika
Review №8
2021-11-25Prior to even moving in, we were not able to see the unit for which we had applied, this shouldve been the first red flag, but as we were desperate to quickly find a place, we overlooked this and signed the lease anywayWe originally lived in one of the common entry buildings starting in July of 2019 and our A/C broke once right after we moved in and then again at the beginning of September, which then took 6 weeks to repair. Due to the fact the apartment was one the second floor of the building, during the time when the AC was broken it would consistently reach >85 degrees in the apartment. Halfway through our lease we switched to a 3 bedroom apartment.McMillen Woods has a parking policy that allows 2 cars per apartment unit with the use of a parking pass. However, the office could not care less to enforce this policy nor provide the appropriate amount of parking spaces to ensure this is possible. Despite the office having a contract with a towing company, and signage indicating resident only parking, they never do anything to remedy the issue even after being notified multiple times. All I ever see the the staff do is race down South Westmoor or waste time picking up menial pieces of trash while also driving right past cars that should not be parking in resident lots.Additionally, when faced with lease renewal in October 2020, management came to do an inspection was made aware of several issues within the unit. There is black mold in the main bath upstairs around the shower and bathroom fan as well as the basement where the floor and wall meet. This was pointed out to management and we were told the issue would be remedied as soon as possible. We are now moved out (November 2021) and the problem has still not been fixed upon vacating the unit.On August 6th of 2021, our AC malfunctioned during one of the hottest weeks of the summer and it was not fixed, leaving our apartment at a balmy 79 degrees while it was 93 outside. When first called about it, I was told that it would be up to the maintenance person if they wanted to come out because it was 2 hours before the office closed and they wouldnt be out until Monday.On Monday, nobody came out. We were told by the maintenance person that if its not working as it should be come 3 pm the following day (Friday 8/13/21) to call the office and he would be right over. Well, it was not working, so we called the office, and nobody came out to examine our unit. Saturday arrives, and it gets up 82 degrees in our apartment with the AC running. Sent in a maintenance request with updated information, hoping that someone would be out Monday, 8/16/21. This situation was not remedied until 37 days after first notifying the office.Upon giving 60 days notice, we were told that we would need to pay a break lease fee. Not a problem. The problem arose when we were told that we would essentially need to pay an extra months rent before moving out. The way it was explained to us by office manager Cara, was that we would pay Octobers rent plus Novembers. Well now we actually have to pay DOUBLE what our rent is in order to leave. Lack of communication from the office has been a HUGE problem since the day we moved in.Then, upon receiving our refund for our security deposit, there were menial charges on the invoice indicating things that were deducted. Such as $25 for removing broken blinds that were left by the previous tenant, that they didnt even pay for. So the property was not theirs to claim damage too. They also claimed they cleaned the fridge when I and my husband went through and cleaned the fridge thoroughly prior to move out. Any way to make an extra buck off your tenants.Overall, do not rent here unless you want apartments that are moldy, in disrepair, office staff that is greedy and doesnt care. If I could give 0 stars, I would.DO NOT RENT HERE. RUN FAR, FAR AWAY.(Edit: And then they try to argue with your experience in their review responses)
Review №9
2021-08-31I loved living here! The neighborhood was very quiet and the neighbors I had were very polite and friendly.Anytime there was a maintenance issue, I simply used the app and maintenance was completed in a timely manner. The ability to pay rent via the app was great!Savana was always a pleasure to work with! From the time I applied to the time I moved out, she was always friendly and helpful.The only negatives I have are: snow removal (sidewalks) needs to be better. Gutters in some areas do need to be fixed. Reserved parking should be a thing without paying extra.I would definitely move back as I miss it already.
Review №10
2021-11-02I have lived here for 3 years the management that was here when I moved in helped out with everything they were nice and they would assist you with anything. Ever since Covid happened we got new management and I called them to see if they could work out some kind of plan so I can pay my rent. But they sent me to some website that puts people up in homeless shelters and now they are telling me in order for me to leave I have to break my lease and pay 2x the amount of rent and lease ends January 31st don’t ever rent from them they are terrible people there people are rude they don’t fix stuff instantly my dishwasher, my fridge broke 6 times and they didn’t do anything about it until July