Kerbside pickup
Yes
McDonalds in Dayton
Categories
Location on the map
Dayton, Montgomery County, Ohio, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 937-859-3850
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:6AM–9PM
- Tuesday:6AM–9PM
- Wednesday:6AM–9PM
- Thursday:6AM–9PM
- Friday:6AM–9PM
- Saturday:6AM–9PM
- Sunday:6AM–9PM
McDonalds in other cities:
Comments (199)
It was good except I order 2/ $3 double burger meals, dressed like a Big Mac...no onions. They put onions on it.
They are always out of something, from burritos to Dr.Pepper. ice cream machine is down constantly and the staff is unfriendly and disrespectful. Also you sit in the drive thru for 5 minutes to be waited on when there are two speakers. Ridiculous.
Its a shame that THIS is the closet McDonalds. I work five minutes away, which is ten minutes round trip. I should have 20 minutes to eat and enjoy my lunch, but it takes that long get through a three car line at this place. There is nothing fast about this crew, and its so frustrating.
Past couple months weve noticed a big change. Every time we go we are ALWAYS pulled to wait for our food. The longest was 25 minutes! Dont know if its change of management or what but the place is no longer fast.
I ordered a egg McDuffie got the wrong sandwich which I discovered after I left. The sandwich would have been ok except it was cold and on a terrible muffin, headlamps only can do so much. My coffee was ok, though better than usual which is not saying very much.
Weird taste for most of the menu items. The quarter pounder is a greasy mess. Its just nasty. Grease soaked buns and a flimsy greasy patty.
Order a Mcchicken and a small fries the fries was undercooked and very salty and then the chicken the bun was hard around the edge and the lettuce was Brown it was bad
I only go thru this McDonalds.My nuggets and fries are fresh every single order..Staff is always so kind
Different McDonalds location than typical for me ... Unusually hot and fresh
Not ..good ....we ordered apple pies...no one told us until after we paid...they were out...offered apple fritters...stale and tasted yuk...service acted like they didnt care if they waited on you or not...
The drive through service on this McDonald’s it’s the worst, I have experienced. It happened 01/05/2022.I was the only one in driving through, I waited and they never took my order; then I noticed it that another car was there and were ordered already. I was on my way to work so I couldn’t wait any longer. So I drive up to the window, I explained the situation, and the lady employee and the manager refused to take my ordered. Yes, I was upset , be caused some how they think I was the problem, and they don’t realize that it’s them. I promise to myself never comeback to this rude McDonald’s.
Did an online order at 10:20am. Walked in to pick up at 10:23. Waited five minutes at the counter for someone to take my order. (I was the only customer). Was not greeted or even acknowledged. After seven minutes I walked out at 10:30. Breakfast was over and they ignored me the whole time while getting drove thru orders. Cancelled my order. McDonalds app also took 6000 points they have not refunded. Will not be back.
I love the fact that you can get your own drink and refills inside the lobby of this IMcDonalds it has been totally redone since Covid happened and everythingis super clean it seems as though theyrereally tryingto keep it health friendlyIm lovin it 😁👍
The shake machine worked for once.they always forget straws and chocolate milk.the price of the food is up.
Everybody was really friendly. My fries were hot and fresh. I even messed up my order and they were still nice. That was the best part 😉
Hit or miss sometimes. I feel as though their fries are either fresh or limo and cold. Customer service is ok however depending on the time of day service differs. They quite often forget sauces, and dont offer straws or drink carriers when ordering multiple drinks.
Of the two visits I can remember, my experience has been adequate. On the first trip, I was trying the spicy chicken sandwich. It was the most disappointing Ive ever had. It was near impossible to eat with how tough it was. At times I wondered if it was even fully cooked. More recently, I went and was shocked at how expensive everything was, not that that is necessarily on this location. The value meal has like four food items and then just drinks. And, as is basically just a joke now, the ice cream machine was down for cleaning.I dont expect a great culinary experience at McDonalds by any means (though, again, with the prices these days, maybe I should), but it could still have been far better than what it was.
Horrible!! The woman that took my order was rude and unfriendly. The they forgot my fries so I had to go back around. If you hate your job that much find a new one.
Went thru drive thru ordered 2 hamburgers, filet a fish and a medium fry. I get to the window to get my food order, the server (kid) hands me a small bag, with the 2 cheeseburgers and the fries, I couldnt close the bag, because the fries were sticking out the top, they forgot my filet a fish. I asked the kid can you give me a bigger bag. boy did I push a button all for a bigger bag and the rest of my order. I tried to give him back the small bag but he wouldnt take it. So he hands me a big bag still no fish sandwich, he finally hands me the sandwich and I bag my own order. Terrible.
This location has difficulty keeping their ice cream machine functional. Do not expect to get ice cream cones, milk shakes, etc.
Im never fond of McDonalds. Dont care for them.
I picked the wrong day to visit this place. Took a while to get my order. Once I got out to my truck, the fries had been poured into my bag, and the fry container thrown on top. The 1/4 pounder was dry as a bone. Very few toppings, maybe 2 slivers of onion. A teaspoon of ketchup and mustard and 2 small pickles. McDonald’s had become a hit or miss “fast food” joint. Either my burger is swimming in ketchup and mustard, or very little toppings. 🤷🏻♂️ I don’t get it. And the fast food industry employees are asking for $15/hour. They can’t put fries in a bag.
The order taker at the drive thru spoke clearly and was very nice! My order was fairly large, so they had me pull through to the last window, to let others get their orders quickly. And, my order was fully correct, down to the number of dipping sauces that I ordered. Truly a 5-star visit ⭐⭐⭐⭐⭐
Food was good and staff was friendly and helpful. Smiles from everyone.
The mobile ordering is completely useless. I ordered at home and had to wait for 10 minutes for my food after I arrived, and they still managed to forget to give me some of the food that I paid for.
Seems like no one here can read seeing as every time i order from there they mess my order up. Never fails. I get its fast food, what else should i expect?! But i use to work at mcdonalds myself and its really not hard. Get it together.
Food was cold and not to mention the prices have gone up so High, I might as well order a real hamburger with fries from a local joint. Staff is rude and impersonal. I know we are short staffed, but dont sacrifice customer service just because you need a body in the drive thru. Being nice means a lot.
Lazy employees flat out told me we are not doing ice cream products at 10 like your job is not that hard
Clean, fast, accurate and friendly! Perrrrféct😚
Went through the drive thru even though they were busy we were taken care of in no time. The food was hot and fresh. Best McDonalds meal I have had in a really long time. I live in Dayton and can not get service like that anywhere will be back when I am craving a fish sandwich.
Sunday morning crew dishes out the worst food . Almost chip a tooth trying to eat a sausage egg McMuffin. Every Sunday I get the same thing . Obviously they don’t care because this is not the first time I have left a review.
Ok fries taste greesy not like they use to be and big Mac nasty Hamburgers not good at all cold I dont know what you folks have done but it sure dont taste like the good old days of McDonalds There
Went to pickup breakfast for my family after working all night at the hospital. The parking lot was dark when I pulled in at 5:05. I pulled up to the window where I was greeted with “we’re not open yet”. I said, “oh ok, what time do you open?” To which I received no answer. I asked again, “what time do you open? Don’t you open at 5:00?” The employee then rudely replied, “..it may be a half an hour before we open, I have nothing to serve you.”It’s so disheartening that this is customary customer service these days.I, more than most, understand the struggle and stresses that accompany the pandemic and low staffing, but just being plain nasty and rude to your customers is unacceptable.
My food wasnt burnt so heck yeah 🤓
The man with the beard and glasses at the drive through was very nice tonight. I was there around 9 pm and he was very kind and gracious. I prefer to eat here over a local place any day. The food is consistent and they hire nice respectful people.
They open at 5am it would be a miracle if they actually opened at 5 am I was a restaurant manger for 7 years never opened late poor management
Try giving these geniuses a reward code, just try! No good reasonable explanation from the manager either! Order not correctly filled.
If I could give this establishment less than one star, I would. I’m currently sitting in the drive thru line, at the third window. I’ve been sitting here for 10 minutes waiting on my food. I called to inform them and the woman on the phone got very rude with me, when I told her I’ve been waiting 10 minutes and proceeded to tell me “it hasn’t been 30 minutes” and hung up on me. Very unprofessional, very rude and disrespectful staff.
I didnt appreciate the woman ahead of me in the line. I will be paraphrasing from here, but this is the jist of what she wanted Sonic is closed. I want an ice cream cone put in a medium cup. Then I want you to fill it up with slushy. I didnt even know McDonalds had slushies. Sometimes life gets so chaotic you never stop to smell the roses I guess. Speedway is literally next door. Id rather get a real slushy there.
First time in history Ive gone to a McDonalds and theyve made my food the way I wanted it and with no salt on none of it. Very great job McDonalds.
Waited in drive thru line for an online order and instead of them saying they were unable to make it at the speaker. They had us waited in the line. Worthless.
Went thru the drive thru around 9.15 at night ask for 3 dollar menu double cheeseburger/small fry. On the way home tried the burger an had to spit it out because not only was it cold but tasted terrible it appeared to have a foreign substance on it. The wrapping wasnt tight. Appeared to have been rewrapped. I called the next day an spoke with the manager- 4/8/21 an informed her of the problem i ran into. 16918 was the locations number. Due to car trouble i havent been able to return to the location to receive a new order.
There should not be employees with poor customer service in your windows taking orders or collecting money. Customers are not always right but they should not have to pay to be treated poorly by an employee.
We stop in at McDonalds while were out & get drinks. We dont drink much pop(yes in Ohio we call it pop not soda lol) but its a great deal. We get 2 large pops for about $2. Its a great value
Got 3 happy meals for my kids since we ended up eating super late. It wasnt packed at the time so we got our food quiet quickly.
Good jeez, if you want your salt levels to go off the charts, just order fries. One fry had enough to do two plates of food😖
My order was short 2 sandwiches and when I returned I had to wait in drive thru to get order right. Lobby was closed and several customers behind me had to wait. Approximately 15 to 20 minutes. You can only use 1 promotion coupon at a time and having my order short was an inconvenience to me. My order was not taken properly and the back and forth travel cost me gas and time. I had to spend an additional 3.69 to satisfy my order
Normally I am very understanding of any food establishment, having worked in the food service industry before but this was the absolute WORST service of my life. I wish I could give a zero star review it was so bad. I waited over 20 minutes for my food. I ordered 3 items, was handed my coke at the window; was asked to pull over, they were “just waiting on my fries”... watched at least 5 cars either pull away from the window and the side after me. I finally called in (I had my dog with me) and told them I just wanted my money back. The man who picked up the phone asked what my order was, he insisted it was on its way out. A little less than 5 minutes and a girl brought it out... The order was wrong. Almost 35 minutes total for a messed up order.
Im going to give this mcdonalds a one time 5 star rating because they actually got my order completely correct and it was fast and actually fresh. Like my fries were PIPING HOT ansd burnt my mouth!! Usually this mcdonalds is like a 2 star rating as most are known for getting orders wrong.
Rude woman at 2nd window today. Likes to yell at people if they mention something wrong about the order. I mentioned an error and she said I aint take your order, aint my fault or problem.You were the only good McDonalds in the tri-city area. I definitely wont be going back.
This location has been great with getting food served quickly and correctly. They have mobile order capability and it saves time and frustration to not have to wait in line, while still getting the food quickly. Their monthly family night is so much fun. My daughter loves the crafts they make and that she gets to color after her meal. I highly recommend this location.
McDonald’s staff doesn’t have any respect for their customers. I was just there today around 6:15, and the young girl who took our order was SO rude. She not only had an attitude but gave me and my husband both dirty looks. Act nice or DONT WORK.
Customer service was poor I visited twice in one day, shame on me, first time the person handing the food out didnt greet me or say have a nice day which is everyday common good manners, they messed up my order, forgot my oatmeal. I came through the line very polite about it, no one apologized. Second time I came through I waited 10 minutes parked for my order of 3 cookies they explained would only take 2 minutes. Did not apologize for the wait. Sometimes I find someone there whos giving good customer service, most of the time its long wait times and bad service. Usually fresh food.
This McDs is a great location to visit. This is a great place to give your business to. This was my 5th visit in 6 weeks. I cant get over how friendly and clean and helpful this crew is. Really upbeat and positive. These crew leaders and managers need to be commended for their attitude they have passed on to their crews. I always say that great working people are reflecting how they are led to serve. My hat off to this gem of a place. If you havent gone here you wont be disappointed. That is for sure!
It has been horrible at this mcdonalds for a while now. Very slow service. Im talking 15-18 minutes in what is supposedly a fast food drive thru. Very disappointing.
Order was done correctly but drive through line was long and service slow. They should know theyll be busy between 8 and 9 am and have appropriate staff working.
Legitimately had hair in my burgers back to back every single time Ive gone. I did carryout everytime through the lobby and called to let them know that its was the fifth time in a row I had hair in my food, I dont want anything, just wanted to let you know. The manager proceeded with an attitude to say there are no women that work in the food area and that I was lying, even though when I was in the lobby ordering I saw multiple women in the production area and two had on no hat with long hair. I refuse to go back with that type of person working in management. Its disgusting.
Food was good. Bathroom was a disaster. Im disabled. I went to the handicap stall. The toilet was full of you know what. Had to try and stand at a urinal. The floor was extra slick. Very greasy and foul smelling. I wrenched my back trying to keep my balance. The food isnt the only thing that matters when visiting a restaurant. Please take better care of your location
My wife and I had the new fresh quarter cheeseburger. It was very tasty and hot. The large French fries were fabulous. Overall meal was outstanding. The cleanliness of the inside was in need of a sweep and mop and tables needed the table tops cleaned.
The hamburger was not cooked all the way it was raw looking inside,but when returned it was given another but was not checked before a new one was given and that was by a manager or team leader.
Absolute worst customer service Ive experienced in a long time. On my way to work, stopped for a mcchicken and a coke. Got the coke, was asked to pull up. I waited 15 minutes before going in, they admitted they forgot I was waiting. If youre asked to pull forward, expect to wait a while.
As with most McDonalds, it depends on what day and time you go. If the adults are working or if the kids are. And when the kids are there is usually a lack of management present along with long lines in the drive thru. When the adults are there, great fast service and better prepared food.
The girl with the squeaky voice forgot some of the food I ordered was very rude just threw my 20 piece in the bag without closing it then on my other order forgot my Fry and her and the girl that was a headset with long hair ( her hair was up) started talking about me and give me dirty looks. I will not go back to this McDonalds ever again!
The lady at the window that handed me my items, was more concerned about the conversation she was having with the other co-workers, I asked for some napkins, they blew out of her hands,as she was giving them to me, again not paying attention to what she was doing. She could careless if I got them or not seemed annoyed that I even asked for them. Reason I needed them was because the cup had soft drink all down the sides, it was a mess. Pretty disappointed with the service at this location, has gone down hill over the last couple of years.
Worst Drive-thru experience in the history of driving. No one said anything at the speaker, though they were clearly open. Waited 15 minutes out of spite. Cars behind and at the other speaker. Gave up and drove by the windows; there was a single dude hiding in the corner (looked like he was sitting down on his phone) and the next window had drinks and a shake but not a single sign of humanity anywhere.Long story short, the Taco Bell across the street was great and friendly and had me rolling in 2 minutes.Please, never ever ever stop at this McDonalds.If the owner of this franchise is reading this: just close earlier, youre only infuriating your clientele with this worthless service.
I really do like our newly renovated McDonalds near the Dayton Mall. Ive always had pretty good service and food from this location, and now the whole place looks 100% better. Like having the kiosk to pay from, and having your order brought to you.I keep it simple...my regular order is a Double Cheeseburger plain, medium fries and a large Coke. And though many may disagree, I think McDonalds has one of the best tasting Double Cheeseburgers around. Love the Holiday Pies when theyre in season.
From the drive through breakfast menu, I ordered a No.7 combo with a coffee for the drink. What I recieved was 2 sausage burritos, a hashbrown, and a coffee. 🤷♂️
I love how McDonalds is very convenient, but there is always an issue with my order. I dont order a whole lot, never ask for anything special on my meal and always go when they are never busy, but every time they always forget something. There has been a few times where I get a nugget meal and I get my drink, fries and sauce, but no nuggets.
Its McDonalds. It is my normal go to breakfast. I get the same thing nearly every time I go. I really think that they are the best breakfast game in the fast food arena. This visit was strange as having grown up here and only there that day for a quick family visit, I had forgotten that the store had moved from the original location. good food, and Great people. Neither was a surprise as I still love this town. thanks for a nice visit.
Sometimes my fries are super old or I am ALWAYS missing straws even if I ask for them I never get them only a response of enjoynur food and theyre in the bag when I already looked and they wasnt. But its whatever. It is mcdonalds.
Only because the young lady and another guy was working hard huge line in drive thru....shame on the (I do believe) night manager to call off leave them hanging. A lady came in yelling at them they tried to help her to her satisfaction even offered to make her food fresh....they kept their heads...good job making the best of a bad situation ...Shame whomever runs the restaurant...it starts at the top with management.
Dont go through after dinner rush & order pies. Theyll refuse to make more & tell you that you cant have more than two pies. Otherwise dayshift is great.
Fast friendly service. The best manger I ever seen, she was on her crew like ugly on a face only a mother could love. She complement when they needed had it coming. Very clean. Wheelchair accessible, handicap parking handicap accessible restroom. WiFi Large TV ..
MAKE SURE TO CHECK YOUR FOOD BEFORE DRIVING OFF. THESE EMPLOYEES EITHER DONT KNOW HOW TO COUNT, OR ARE JUST PLAIN LAZY!!!
They had 6 cars pulled over in the parking lot waiting on orders! I waited about 15 minutes for a quarter pounder and a medium fry. The food was cold when I got it. I worked all day through the rain, breaking my back and that was my cold annoying long waited dinner. Actually put the last nail in the coffin for today. Wish I woulda went somewhere else.
This franchise store never has fresh fries and anytime of the day you order a frappe, thier response is our frappe machine is down. Drive 5 minutes away to their other franchise store on alex bell and you get great service and never I have encountered thier frappe,shake machine ever being ffg own.
Sent 3 people in a row to the reserved section. Tight parking and could barely get my van out of the spot just because they want to falsify their times and act like they are putting product out faster than they really are.
Good fast food but you have to check your order at the drive thru. I dont think they are fully awake. More times than not they leave out my hash Brown from my Big Breakfast.
Worst mcdonalds Ive ever been to. Ordered a caramel frappe with my meal only to find out that they dont have caramel frappe after I had paid for my meal. Did not offer me anything else and asked me to pull forward. Upon receiving my food I asked if I could get something else since they didnt have the frappe.They gave me a coke in place of it. I ended up paying 3.59 for my coke. Never coming here again.
Rushed me at the window before I could even get my whole order read to them from a list. 4 times gave me a total. 4 times I said but wait! Theres more! Then made me park, and still didnt give me all my food. I had to go back in after two associates came to bring food the other two forgot. Not a happy customer
Really bad staff was using foul language in a place where children go to eat. One of the guys couldnt keep his hands off of a girl that was there she was also an employee. No one was really wearing gloves or hats to cover their hair. One of the young ladies there scratched her behind on the outside of her clothes and then went back wrapping food. The employees were not professional and out-of-control no management in control cant believe this restaurant and employees who are supposed to be look up to by children are really acting this way. There was trash laying on the sidewalk outside the front door and one of the employees went out to his car drinking from a cup and throwed it under his car and drove away this is very sad for this McDonalds I will never come back in there again I will drive to Germantown first
Food borne illness is the game. I saw the manager fondle his cell phone charger to juice up with gloves on. Yikes! I should have know to cancel my order. Fries had to be 3 days old. Double yuck, go up the street. Half a chicken breast on my artisan chicken sandwich. Literally,I got served half a sandwich. I have never felt so much shame to share the same skin tone as those people working there. Everyone is on thier cell phone instead of working. What a joke! Not fast, not hot, and a bit off sandwich. Go here at your own peril. Go to Wendys, Christ, Toxic Bell even....DO NOT GO HERE UNLESS YOU WANT FOOD POISONING.
This McDonalds (west Carrollton) is the worst McDonalds for early morning (5am) service. If you have 15 extra minutes its not enough time for a drive thru visit. They dont adhere to McDonalds corporate drive thru time policy. Its really bad. You might go hungry but you wont be late to work if you drive on by this store. Dont be fooled by no or few cars in line either, it has no correlation to your wait time. Being the 2nd car inline will still net you 13-15 minutes. Whats worse i know the cook times on their items.. Its a horribly ran store!
Waited in drive thru 25min. I mentioned it to the guy that gave me my food. He said they have one cook. You folks make enough to hire another person on the grill... Two weeks ago I waited 30min. I wont be going back...
Not the usual quality of food. I dont live anywhere near this restaurant but on the few occasions that I have gone there, the fries were DELICIOUS! Today, not so much :( The drive-thru service of one of the employees also left a lot to be desired!
Im saddened by the steep decline that this place has taken
I ordered a fish filet combo, asked could iget bun toasted to kindof orce afresh sandwich. But instead i was served a hockey puck . ... Very Disappointed.
The people are friendly, but EVERY single time I order french fries or hashbrowns, I have to pull forward and wait. Then I watch everyone behind me leave with their food, while I wait forgotten. I am almost always forgotten. Then, I have to go inside to get the food they forgot to deliver outside. It happens a lot. No less than 5 times (that Ive been forgotten). There were countless times they didnt have french fries or hashbrowns and I had to wait, but they remembered.
Theres a 50% chance the food will be wrong but thats with any McDonalds. Overall they do a good job
This is the worst one of all I been wait for 30 minutes for my drinks and then the employee drop my drinks bec it was wrong and crumbled my recipe and told the other employees again the same ordering like I was waiting for 30 mins for drinks how hard is 2 cokes 2 frappe and a milk
1st I tried to order a barbecue bacon cheeseburger which is pictured on the menu. For them to tell me that they no longer make it, if thats the case why is it still on the menu?2nd this is the 3rd time in one week that the free Bay machine has been broken during a lunch hour. Are the free Bay machines that horrible of a piece of equipment or is it the people that work there that dont know how to use it?
Ordered a big breakfast and a bacon egg biscuit. But, biscuit only had one slice of bacon
I pulled in there parking lot at 5:15pm and waited in the drive-thru until 5:37pm and left the drive-thru to go inside and order so at 5:38 when I finally ordered two cheeseburgers and a medium fry. I got my food at 6:00pm needless to say I waited at McDonalds for just under a hour for two cheeseburgers and a medium fry
I will not refer or introduce anyone to this McDonalds. I live up the street from this point cation and it is convenient for me to stop here. But, I literally have had nothing but problems Everytime I visit this location. I have contact their Corporate Office once and will contact one more time. After that, I will no longer patronize this location.
Great and fast service!! Its one of the best McDonalds in the dayton area.
We was just at the MacDonald in West Carrollton it was dirty and a little nasty at the drink area,tables were dirty. What got me was they werent busy, there was plenty of people working. The dining area needed attention.
Waited in 15 min in parking lot for food. Had to go in and get it as they forgot about me. Stiffed me on two fries, should have checked better but was in a hurry.
Good place for a quick meal.. oh wait.. should be.. never hot fries. Order seems to be missing something at least every 2 visits. But doing better than competitor across street/ wendys!!!
This McDs is terrible and tonight was the final straw. Half of my order was missing and the other half made incorrectly. We had to throw it away. Ill use the other McDonalds from now on.
Set in drive thru only car in right lane while 3 other cars passed getting orders taken while I sit there and no one helped me . Pathetic wont be back.
Most of the time....ice cream machine is down
They always have an extremely long wait time and the food hasn’t been fresh despite the wait more than once. The staff isn’t particularly friendly usually either.
So TIRED of this one and the one in Moraine always doing the accepting cash only from Midnight till 4 am! It does NOT take that long for your registers to reset. If this is such a problem and you are not being lazy, upgrade your registers! It should not take 2-4 hours for you to be stuck on cash only!
Ordered three sausage Mcgriddles from this location about a week ago, received three with only the pancake top and bottom of the McGriddle with no sausage or cheese. In addition, no receipt so I couldnt return to get my money back.
My wife and I stopped in for breakfast and the girl taking our order was rude and had an attitude and was putting down co-workers and running her mouth about us customers and I noticed at one point she was more worried about playing on her cell phone while at the counter, the food was burnt and they gave us terrible coffee and their machines are always broken down. Poor management, poor service, poor food. I HIGHLY RECOMMEND TO STAY AWAY FROM THIS MCDONALDS. THE GOLDEN ARCH M AT THIS MCDONALDS STANDS FOR MORONS!!
Lets see where do I begin every morning around 530 am I tried to make attempt to stop at McDonalds after sitting in line for maybe 10 minutes to give them my money I place my order Im still waiting 10-15 minutes to get my Just to get oatmeal and a frappe mocha and even if I asked for my money back they get really crappy with me and get mad... this is not my problem I had two cars in front of me and it this morning I sat in line for at least 10 minutes just to order so I no one got on the speaker to say a thing so I said forget it I dont know if this is third shift or first shift but they need to get it together I dont even want to get into my experience that I had yesterday morning this is an every morning thing and they need to fix it!
Good quick service even though they was very busy murder was not made sloppy or nothing like that it was put together very well even though they was that busy they still took the time to make it look pretty and it also was very very fresh theres a salt and pepper shaker back there that they use for the hamburgers its not salt its not pepper youre supposed to use that all the burgers I would say 80% of all McDonalds employees do not use that for the burgers but they do and you can tell a big difference when that is put on it makes for a very good burger they actually care about quality of their food at this particular McDonalds a lot more than a lot of other McDonalds in the area
This is one of the better McDonalds locations that I have visited in a while. Staff was nice service was not quite as fast as someone would expect for fast food but oh well
Ill give them 4 stars because its McDs but the management could step up late evening service protocol a bit ...good kids working there but lax in process, customer service and dining room couldve used attention (posting this as a former McDs employee from a time when polyester ruled and service/cleanliness was always priority)
I ordered through the drive-thru and it took 20 minutes to get my food and my sandwiches were cold thank goodness theres another McDonald and West Carrollton! I wont be going to this one ever again!
It was made just the way I liked it.
I’ve never received an order from here that isn’t messed up, food is always just thrown in bag and missing items that I paid for. Rude staff and even worst managers. They messed up my meal and a manager that very clearly was high, gave me a “ free meal” coupon that expired in 2016.
Pretty good McDonalds always pretty clean do not go through during rush hour youre better to wait for off-peak times in the food is excellent then
I went to get lunch for my son. I wont eat from there anymore. I had a bad experience once that swore me off. I dont appreciate seeing the cashier asleep on the register, trying to shortchange me, and then getting my order wrong and leaving out items. I wont be back there
This is the worst McDonalds on the planet. They screw your order up frequently and you will get soggy french fries every time you go there GUARANTEED! I have given this place many chances and the food never improves . I am done and will never go back again.
Went to this location today; manager at first window not wearing a mask at all. Person that second window had their nose not covered. Will not be returning.
Fast friendly service
A constant shifting of hrs and food availability. Poor service in general. Cold, stale and old. You know, how foods is supposed to be. Just close up shop already.
McDonalds was very good I have two fish fillet and fries and a drink flavors was good and the drink was good fries just a little salty but everything was good and fresh hat goes out to you McDonalds keep up the good work work 😯♡😯
SLOW SERVICE MILK SHAKE MAHINE HASNT WORKRD IN A LONG WHILE
Im in a wheelchair and I cant fit in the doors. So someone comes out and takes my order and then packs it up and brings it out to me. This store is awesome and always make me happy to be there
I know the ice cream machine cleans automatically, but its 2019. It should be cleaning in middle of the night. Not during busy business hours
They didnt have any ice for the drinks and to top it off they didnt even fill the cup up with the drink you got
REGARDING LATE NIGHT:The last time I went to the McDonalds over on Heinke rd. I sat at the drive-thru order taking station waiting for over 5 minutes on a team member to greet me (although it was about 4:30am but still, McDs is the only late night option on that side of WC on a tuesday) and eventually left because aint nobody got time for dat! Now seriously though, I know that sounds like a stretch but it upset me, & I wouldnt just make up a story and post it for kicks, so anyways heres the point:I believe being specific is important in these for management, so Id like to say that the late night crew is undoubtedly the best here at this store compared to any other in WC, Moraine, and Miamisburg. To pick a specific member, Id say Andrew is my guy; polite, friendly, and leaves a great impression every time. These guys are quick, the food is always as I expect it to be, and havent had a single mishap from them for quite some time. Im glad to have THIS place so close to home. WP guys, ill be back again soon.
This place sucks, we live in walking distance, so we frequently eat here, but every time we go, our order is ALWAYS wrong, the prices change from day to day, and customer service is ALWAYS poor and rude. I would not reccomend anyone to eat at this location, my oppinion, but every word i speak is true.
Oh my God do not ever come to this place especially at night time it is a nightmare and a half the people on the speaker for the drive-thru do not speak any type of human English and its usually a girl who happens to be rude and I dont know if shes in high school or just freshly out or just I dont know kind of dumb slow rude its a overall bad experience plus they always get the order wrong and they charge more money and then dont give you back what you actually are entitled to. Like for instance I went over there and it was late at night and I bought a McDouble and a large Coke and it should have come up to like 2:13 or something I give $5 and I didnt get change back because they swear up and down that I only gave them $2 and I owe them change but I know for a fact that I gave him a $5 bill they steal money at the back window and it dont think the manager really cares or pays attention to any of that plus on top of that when you get to the back window which is the first window theyre on their phones texting and laughing about and playing around instead of taking orders correctly and then when you get to the second window the whole entire order is all screwed up because they couldnt figure out how to do their order in the first place because theyre too busy text messaging each other and theyre right there in front of each other how Dopey is that talk speak out instead of text messaging each other in the same room and then I ordered a Coke not a Diet Coke I got a Diet Coke because they didnt take the orders right they never do and when talking to the manager all they say is Im sorry but they dont protect it or take care of the situation dont go there at night thats all Im saying any other day any other time fine just not at night
Hard to order from phone and sandwiches was cold
Only thing i can say is they need more staff on night shift or a manager, that comes out and changes the menu in the middle of having a line of people. This has to be the SLOWEST mcdonalds ive ever been to.
Takes forever to order, ice cream machine never works and cant get order right
Drive thru was very very slow, food was only warm
No ice availableNo soft serve availableFriendly staff under circumstances
Ive been coming to the McDonalds since it was built. Theyve always done better than most McDonalds Ive ever been to. They still mess up here and there but its not very often.
The better location. Very rarely have issues. Food always hot. My go to local Mc Donalds.
Day shift is great stop by almost every morning on my way to work fast efficient and friendly .However night shift completely different orders always messed, up the crew walks around like they hate life , doing more talking to each other than working manager has no control of their shift ..
The coffee is weak the last few times I bought it. Are you saving money and re-using the grinds? Coffee is the main thing that keeps me coming back.
They have those damn kiosk , so I was irritated!! I dont want to wait on myself when I park my car to go inside. I wont go back there
Had to pull up to wait on my food and asked them to make sure I got some ketchup packets when they brought it out not one packet #condimentnazis
Food was cold and waited in line for 20 minutes
Well I go here and I already waited in drive thru for 6 mins wasting my own gas and the girl comes on and tells me to wait 5 mins and she will be with me I ended up leaving because Im not going to wait 11 mins to even get my order taken and they always rude and the girl with black hair flicked us off our her window with a coustomer shutting there at her window never going back
They suck, they can never get an order right, at least the orders we put in. It never fails, one or all of our McDoubles always has onion, and we always get shorted a fry or 2, and almost always forgets our sauces for our nuggets, go figure, I give them 5 stars, not!!!
Its a hit or miss if the food is fresh somedays at their busy time. Its good down time the food is usually gross.
Typical McDonalds. Not enough employees for the service to be given well. Didnt think he had any help in the store. Went through drive thru and he had to run the front then run back and make the food. Poor management
Food was good. Forgot plastic fork and napkins. Also order was incorrect..
I register open on a Sunday afternoon. 20+ people ordering. 17 minutes to get a big Mac and fries. Never again.
90% OF THE TIME THIS STORE SUCKS.... LACK LUSTER EMPLOYEES ALL THE TIME AND RARELY GIVE THE CORRECT ORDER AND IF YOU DRINK DIET COKE, YOU MIGHT AS WELL AVOID THIS STORE BECAUSE THEY ARE EITHER OUT OF IT OR THEY GIVE YOU THE WRONG BEVERAGE.
Drive through is always very slow staff not pleasant orders never right
It has a nice size play area for the kids. But it is usually a busy place. They r quick with your order
The food is ok, but the workers tend to take forever no matter how busy they are and almost always get the order wrong.
The food was hot the people that work there where nice. And I got my food quick the best McDonalds in Dayton. Good Job!
Place my order letting ar drive didnt let me finish cut me off and starting taking the other person order at drive through 2 so I pull this seem to be happen more and more
I pulled up right at shutdown time and they still took my order and served me smh I really appreciated that.... great team great job!
My visit was at 9 a.m. and the outside order line was short and my Egg McMuffin was excellent
Usually it is better. My coffee with 2 creams had sugar in it. Confirm drive thru orders!
Service is not the best and the booths are always gross but the food is good but they dont always get your order right
The service is almost always horrible too bad they dont treat you like they do at Chick-fil-A.The food is mediocre but fast
This one is pretty good. Rarely have any problems here. Drive thru is usually quick.
Drive thru blunders caused super slow mo. Then I get a large coffee with the lid barley on which then burned my hand.
Im usually here in the early hours of the morning. Order is always right. Food is good for McDonalds. Staff is friendly.
Waited 15 minutes for food to get cold and old fries. Called and complained about it. Replaced with warm fries.
Its McDonalds, if youre looking for something greasy fast cheap and dont care about your health in the process, go to McDonalds.
Ordered a bacon egg & cheese bagel that wouldve been better if the bagel wasnt hard enough to scratch off the roof of my mouth
Worst food ever couldnt even bite thru my McChicken fries were chewy and no straw for my drink very disappointed
Love 💗 McDonalds 🤩🤩
Food was cold staff was mean and I will never go back
This place is always a mess
You need to redesign your drive thru its to easy for people to cut in line then you have people mad at each other.
I like this McDonalds. The lines move pretty smoothly, especially when you are in a hurry.
Im usually very disappointed in the cleanliness and consistency of most locations in the Dayton area. This one was did a good job.
The good was good but I had two flys buzzing around me and my table not very clean either.
Food was a little cold but was all correct food items
Got cold food a diet Coke fries dumped in bag will never go to that McDonalds again
I need McDonalds Coca Cola in my life every day!
Time spent in the drive thru fluctuates from fast to slow but one thing remains constant, the customer service at the window is very friendly.
They were very very slow even though there were about eight people in the front ..the food was good .. cleanest pretty good ... thanks
My food was HOT 💃💃💃 with no long wait
Excellent location, food and customer service...very clean and friendly environment. Thank you,
It was very busy and had to wait a while but the food was fresh and every one was very nice
Dont let them rush you through the drive-thru.
Wanted fresh cooked fries for a trip down the highway. I got just what I wanted for the trip.😁
This is by far the best McDonalds in the area. Fast acurate orders and friendy staff.
Hot! Food!
Ordered two peppermint iced mochas , barely any peppermint in them , tasted like chocolate milk . get it together
Always fresh food and the employee are polite
The employees are very rude and every time we go there the food is never right!
Clean. Staff friendly...relaxing atmosphere...new bacon burger gouda cheese, delicious
Ok! However, there cheesy bacon fries they have advertised are still 2 weeks away! They are even on the menu! That was disappointing!
They gave me a bun that was rock hard on one sandwich the next was soggy like it had water ran on it. I havent ever seen that happen at this particular McDonalds before
Made me feel sick. Made my teeth hurt. Dont remember recommend their breakfast sandwiches.
Dont be shocked if your order isnt correct, they are extremely pleasant and will fix it with minimal fuss.
Total reviews rating 3.3
199 Reviews for McDonalds 2023:
Review №1
2022-05-05The grill area is filthy nobody cleans after they self. Behind the grills looks as if there has been oil grease and food there for years. The quarter meat served to the public at lunch isn’t fresh. They frequently drop chicken in fish grease and serve it to customers.I would not recommend no one to eat here and or work here.
Review №2
2022-07-17Got 2 crispy chickens. One with cheese. Opened bag ,cheese is in the bottom of bag, that the crispy chicken comes in. Wasnt even on the sandwich. Frys cold they were so cold. I spent 15$ and some odd change for what? For them to NOT only be personable when taking my money and handing ME my food. NO ON TOP OF ALL THAT CRAPPIE FOOD WS MCDONALDS QUITE A BIT. I would like to say its hit or miss, about 85% of the time its rather good. So keep up thework the good work those morning ladies
Review №3
2022-06-26The manager and workers here accommodated our LARGE BUS group with grace and patience. Thank you McDonalds for lovin it! Lima MBC appreciates your hard work!We will be back next June!
Review №4
2022-06-09As usual, McDonalds is quick and easy. They have $1 any size cold drinks, their food is inexpensive and the kids love it.
Review №5
2022-08-06It was okay, fish sandwich was not put together well, as usual. Fries were hot and crisp.
Review №6
2022-03-03The employees that work the drive thru are generally pretty friendly, but no matter what you order, theres always a problem with it, and sometimes the problem is just that other employees are too lazy to make certain things. Youll wait ten minutes in the drive thru just to not even get what you came for. Weve started going to the one on Central and had a much better experience.
Review №7
2022-03-18Yesterday morning at McDonalds in West Carrollton we pulled in the parking lot was dark so we pull to the menu speaker sit there around 8 mins I got no response so Ill pull to the first window and the lady just sit yelling were closed I said its ten after you open at 5 as she still sit there she got completely nasty cause she couldnt hear.Ive never seen anyone act like that at McDonalds. And there never late opening it was a waste of my time I never got my order taken.Mr Godlove should know about the store opening late and rude cashier that works drive thru.
Review №8
2022-03-22Just ordered 2 smoothies. Then paid for 2 smoothies. Then got to the second window. Now one would assume that at this point me and my fiancée would receive our 2 smoothies and be on our way. But this is where the story gets good. They said “we’re out of smoothies” and I said “okay could we get 2 large sprites and fries instead” and we were met with strange looks from the employees working the window, even though we had just paid nearly 8 dollars for our smoothies. We received the drinks and were told “ummm you’re just gonna have to take the drinks”… umm McScuse me? We paid 8 dollars for 2 sprites?? Tried to call back and speak with management but they do not pick up phones. Pathetic employees, pathetic management, pathetic establishment, we didn’t even receive straws.
Review №9
2022-05-15Was pleasantly surprised that the dining room was open and that they were running one of their 2 for 6 specials on Big Macs and Quarter Pounders.
Review №10
2022-04-03This place is very rude and didnt tell us the frappe machine was down like the ice cream machine so that we could get a different drink but yet they charged us for it and took Hollys punts off her app. Plus the food was steal and cold