Kerbside pickup
Yes
McDonalds in Lima
Categories
Location on the map
Lima, Allen County, Ohio, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 419-229-1196
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:5:30AM–11PM
- Tuesday:5:30AM–11PM
- Wednesday:5:30AM–11PM
- Thursday:5:30AM–11PM
- Friday:5:30AM–11PM
- Saturday:5:30AM–11PM
- Sunday:5:30AM–11PM
McDonalds in other cities:
Comments (199)
30 minutes to get my order I got my food at 25 minutes the waited 5 minutes for drinks and only 3 customers before me one being a door dash not happy with the slow service
As Ive posted before Ill still say this location has improved a lot with the efficiency of the staffing. Im not a big fan of the kiosks and the fact that its a pain to adjust or customize an item. On my visit today the kiosk wouldnt allow me to use any deals from the app even though I was signed in. Whats the purpose of having a rewards account for customers if it doesnt work properly?
If u are doordashing they will ignore u until u finally catch thier attention
First time eating here. I was surprised that there were no condiments in the lobby.
Went to the drive thru after work this morning at 630 am and was ignored completely by the staff inside. Blonde in the window just acted like i was not even there and continued to fill the lids for drinks. Unreal!!!!! Never got to order food.
Terrible service. I was not spoken too while given my drinks or food via drive thru. The lady handed me the bag and shut the window. I wasn’t sure if that was everything so I waited. She opened the window and didn’t say a word just stared? I asked if that completed my order since she didn’t say anything? She said it was so I checked the bag and told her that the fish sandwich wasn’t in there. She asked if we were sure it wasn’t in the bottom of the bag so we took our order out to show her it wasn’t. She closed h the window and came back a few minutes later and handed it to me. When paying for a service, customer service is appreciated. When getting paid too due a job, customer service should also be expected out of employees. A picture of the sand which I received is posted in the photos...
The young man that took our order was very nice but my moms sandwich was not made right. So when she took it back the lady was very nasty and rude. And it was very cold inside.
I have been going to this drive thru almost everyday for the past week and Everytime I do my small fry is extremely small like the kids fry. The crew people are not very friendly at all. They do not greet you at the speaker only to say can I take your order. Then by the time you get to the food window they are not friendly either.
This store has problems almost as bad as market street McDonald’s in Lima. My family and I went here recently and ordered two big Macs and three happy meals. Everything was fine we paid for our food, and waited. When they went to hand us our food they said they were out of lettuce, we had already paid, they said have a good day and shut drive thru door. There was a line, and I didn’t want to be rude and hold people up. I got home and called them and asked to speak with a manager, I spoke with the manager. She was extremely rude and offered no solution. 👎🏻
Order was correct, fries overcooked, but the restroom needs some cleaning.
Awful staff, they dont even acknowledge customers standing in their lobby. Walk past you multiple times and dont take your order. Or payment for the order you placed at the kiosk. Worthless. These stores shouldnt even be open anymore.
Waited 30 min for a hot Carmel latte in drive thru waiting spot so had to go in….. they seemed clueless about all of us waiting. Then gave me the wrong drink. Absolutely awful service.
I called them to let them know that I didnt get my other sandwich. They hung up on me and for that I will not be going to that McDonalds every again. They have attitudes and the service there is poor and overly rated. It needs a overhaul in attitude adjustments. I wouldnt give them 1 star if i could rate them no stars.
It took several minutes to get my order in. After ordering value meals they rang everything up separate causing the order to be significantly more. They forgot 3 of the 5 drinks and was extremely rude because I had to keep correcting them to get what I paid for.They made me drive around and wait in longer 2 extra times to correct my order. I was there for over 25 min just ordering. Im more then understanding of mistakes but to treat a customer with so much indecency because I just wanted what I paid for is unacceptable. I remained as polite as I could but if I was able to I would rate this store in the negatives.
I liked using the kiosk ordering. Fast, convenient, and the food was delivered right to our table. The lobby was well maintained, and the bathroom was decent.
16mins to get 2 happy meals,2 mc.chickens. never come here again.
Couldnt even get a doordash right this location needs to get it together i cant even bruh
Ordered a hot fudge sundae and container was only half filled with ice cream. When I questioned the employee about the amount, he took it back and gave me a new container still only half full of ice cream. No verbal communication! No explanation!
Waited 45 minutes for one item, I was the 1st one in line
This used to be the McDonalds Id go to knowing the things in ordered would be good and no issues. The last three times Ive went there, they are always missing something. Yesterday I went there and they forget to give me the happy meal I ordered. I get home and realize it and call. Their response was Yeah its here. I told them Id be driving back to get it and they said ok and hung up. No sorry or anything. I then had to wait in line again to tell them I was here for it and that was about 15 minutes before I got up there and of course, no sorry or anything. Im over them at this point. Dont recommend.
I have been going here for a couple years work next door but it never fails my order is always wrong. Today I am on short lunches being an essential employee only getting 30 minutes. I ordered my food a sandwich with just cheese and a coke. Had to correct at pay window it was with just cheese which they did correct. Got to the window for them to give the food and drink I was asked to move forward because my order was incorrect which I was fine with. 10-15 minutes later my food is brought to my car I grab and rush back to work planning to eat at my desk as I work and my meal is wrong still. Looks like they took the new print ticket for the correct sandwich and place it on the original box. So now I will have gone a minimum of 8 hours without food which is not truthfully the end of the world, but spending $7 on a sandwich and drink i expect my order to be correct when it is ONLY CHEESE on the burger. Tried to call the store and the number rang busy for 15 minutes to the point I had to look up corporates number to get it fixed which at the time of this post has not happened.
Very busy but kind staff trying their hardest to get the job done
Literally everything was ice cold except the burgers. No way those nuggets were even made in the last hr. My cats who love them wouldnt even eat it. The fries were unsalted and therfore no taste. Also cold. Boo guys SERIOUSLY.
Every time i go they are super slow only one dude was fine in there working tonigt while it seems like the rest of the crew must be screwwing off
Super slow service. Took about 5 minutes to even get my order and there was no one in front of us. They just kept walking past us at the register. Then they finally took our order and they took about 30 minutes to get us a simple order to us. One guy was really cool there tho. I dont see what their issue is but they werent even that busy that day just so unorganized.
You needed to have your lobby opened after 10 AM today.
Awesome 👍😎 customer service only ever had a few problems an theyve solved all of them great same with customer quality and care keep up the great work
Best service in awhile. Kudos to the girl at the 2nd window. Gave her $5 for being so pleasant
Was going to McDonald’s every morning for a couple weeks. HORRIBLE MORNING STAFF except one lady. Wish I got her name. Tall white lady. She was kind and welcomed me , the rest acting if I was a burden. Half the time the doors weren’t even open at 6. Floors always dirty, tables always dirty, raw meat in my burger. I happened in tonight for convenience and ran into the kind lady. Always sweet. Night staff was kind and welcoming. Will not ever be returning. I travel for a living and in alllll the cities I’ve been in, this was by far the worst
Food wasn’t fresh at all. Everything was cold and they cheated me outta money and did not give me the correct money back. Everytime I go to this McDonald’s somethings always messed up.
I was parked for a mcdouble and fresh fries. The fries tasted old and had zero salt. Normally one if the better McDonalds but not tonight. Plus the young man gave me the order for the car parked next to me!
Place is nasty. Everyone standing around with their phones today at 13:50 pm on January 8, 2020 visit . Tables dirty from previous customers and no one wants to clean . Food on floors . I had to cover our table with napkins just to be able to eat . Other customers complaining also yet management is like oh well... So sad to see McDonalds falling like this from back in the day when I was growing up .
I had a very bad experience here. Was there for a gathering with some co workers. I dont drink so I ordered a glass of pepsi and an Italian Beef sandwich with fries. Everyone was enjoying their drinks. An hour later plates started coming from the kitchen. Two hours in I never received my food. Asked the waitress what was going on she advised me that the food was being prepared. Forty minutes pass. I ask the waitress whats the hold up. She says the cook never put my food on. Then the kitchen closed. Never in my life will I go again. Couldve been the color of my skin. Cant put a finger on it. But its mighty coincidental that I never got mine.
McDonalds hasnt been the same for awhile in all aspects, food, quality of service, and speed.Its sad. I usually stick with Cable rd. Its closer to home. The workers arent bad given the fact they work in a fast food restaurant.I wish the owners would focus more on them. Maybe if the employees were shown a little more appreciation they spread it to the customers.
Always mess up my order. This time got nasty fries and a frappe that tasted like soap.
The service is terrible. Parking lot was empty and 3 vehicles in front of us. Got to the window rather quickly but they had us park and they would bring out the food. After 15 minutes my wife went inside. 2 egg sandwiches took 20 minutes. This is the one on cable road in Lima. Food is good. Recommend go inside and check your order before you leave.
This is consistently the slowest McDonalds I have ever been to.It doenst matter the time of day or eveing. The drive through or ordering inside. If I have time in morning I drive to other McDonalds it saves time by not having to wait in long line for no reason. Management or corporate should evaluate what is going on with this location. Its not that hard be like the other quality stores
Gave my order away , and made me wait 20 minutes , but the staff on drive thru was nice and they offered me extra food. The gentleman that brought my food put to me was very nice I think he was a shift leader or manager but cutos to you ! I was the lady with the purple hair !
She was being rude we was looking at the menu amd she said hello. We said we was looling tuen she sald hello in a rude manner .They didnt know what they where doing we said mcchickens and she said 2 cheeseburger and a dire is that all no we said a mcchickens then we ask for two kids meals and they put one and said pull forward.
I am becoming disappointed in the Lewis family McDonalds. They use to be the best McDonalds Id ever been to. Recently the service has been a disappointment, cleanliness is not a priority, and it seems their ice cream machines dont work. I hope they get things turned around soon.
The young girl working the counter needs to learn to talk to customers. She didnt say hi can I take your order or thank you when she came me my change.if it wasnt for us customers you wouldnt have a job. Managers need to train new employees on how to be friendly and personal.
Food can be messy but still good
If I could I would leave minus 3 stars. The last 2 times been there was horrible. The first one 15 minutes for my food. Today was a worse. Not only did we have to wait 12 minutes the sandwiches were cold. And my husband sandwich was supposed to have bacon and BBQ sauce. 1 strip of sorry looking bacon with mustard. No BBQ sauce. 1 time I went I ordered breakfast sandwich. The girl rang up mcgriddle. I said no thats wrong. She told me I was wrong thats what I ordered. How you going to tell me what I eat. I let it go. But its just a horrible experience.
The drive through customer service is awful. The orders 90% of the time are wrong. They never seem to have straws or the ability to do their job correctly. Saying things like seriously? to a customer because they once again screwed up an order or are too busy standing around to fix it when its knowingly wrong. Inside, it looks to be barely cleaned half the time and the bathroom is worth a trip somewhere else. Never returning.
I’ve been there about 10-15 times within the past couple of months and I’ve never gotten salt on my fries ONCE.
The 2 Big Macs I ordered had two patties that were much smaller than the bun, as well as no sauce. This is the second McDonalds location that has served me dry Big Macs. Starting to wonder if they did away with the sauce. This location also stated that they no longer carry sausage McMuffins or Dr Pepper. These were the items I had gone here for. Very unhappy.
It took them 15 min to get me 2 cheeseburger meal and made me late to class. The employees do not know what they are doing as they always mess up the payments/order almost everytime/everyday. I am never going through this McDonalds again... I wouldnt recommend it
It was very slow. Many people in drive thru came in saying they had waited over 20 minutes for food. My children and I waited over 15 minutes. Its basically run by all high school aged children. Go to a different store.
Peppermint hot chocolate is delicious! Special prices like 2 for $2 or 2 for $5 keep me coming back and happy. The prices and food are really good, but at this location it took longer to get our order than usual.
Wasnt a very pleasant experience ! Fries were cold , sandwich ,BigMac , was cold , and pie was cold . Whatever happened to greating with a smile? I felt I came there at the wrong time and was a bother ! Manager on shift looked unclean , not what you would call professional . Never thought I would ever say this about McDonalds , I was extremely disappointed !!
Im NOT HAPPY with this McDonalds right now. Because they were always nice, but tonight I saw a side of this store I disapprove of. We came to order food the manger that is working was rude and acted like she did not want be here. They are kicking out homeless people that are paying customers. And allowing a select few to stay. My son tried inviting a homeless man to share a meal with us. He refused to go in do to the way he had been treated before. This is wrong considering it is Christmas Eve and all. Talk about a Bah Humbug business.
I dont eat anything at McDonalds. Yuck! But I will get me a sugar water (sweet tea) on occasion😁
Horrible customer service. Front counter cashier stood there talking to his friends while we were waiting. Manager comes up to do it she walked away while I was paying. Lobby was trashed. Food was cold. This McDonalds is by far THE worst I have ever been to.
Went there and they gave me the wrong order. went back and then they just gave me a sandwich. I asked for the rest of my food. and they gave me some cold fries. if I had a number to call and complain I would have. I just wont go back there again
Ive been there a few times,both drive thru and inside. Everything was pretty clean, service was good, and staff was friendly. Burgers and fries have been great, no issues. They always take off the pickles.
The 2 employees that where making my sandwiches continued keep giving me that if looks could kill look and I continued to watch them because I didnt trust them I wasnt sure if they might put something in my sandwiches that they shouldnt, you see I work in a branch of law enforcement and had my uniform on!!! I will go to another restaurant from now on!!!! I did not consume the 2 sandwiches that I ordered I threw them in the trash
Sign on door says open till 12am its 11pm and doors already locked!!! They seem to close whenever they feel like it, not the first time. Every time I come here service is extremely slow. Last time I was here I was the only customer inside and it took them 10 minutes to make 1 cheeseburger.
Absolutely horrible!! Waited 25 minutes for my food, nobody in line but me. This isnt the first time either. Every visit is some issue or another. And the employees seem to care less. Something needs to be not at this restaurant !!
Probably the only town in the world where Tim hortons is open later than McDonalds. They close early every day.
Someone needs to figure it out here. If you read the last few remarks they are all horrible. Figure it out people. I get the wrong order thats fine I understand but then make me wait 15 mins with No apologies or anything.
Worst service ever, can never get the order right, and won’t correct the issue. Don’t even want to hold the line up, people need some education here.
They all need to be retrained. Customer service is lacking big time. Its a shame. I would be ashamed to own that store and have employees treat and act the way they do.
About half the time I go to this mcdonalds my order is wrong. Ordered a steak, egg and cheese bagel this morning, took them 3 tries to figure out I wanted steak not bacon. When I got to school and started to eat sandwich, it somehow ended up as a steak and cheese bagel with no egg... Very annoying
Went for breakfast. Food was good, but restaurant was dirty...floors and around soda areas. McDs needs to have dining area attendants...3 people running a restaurant is not enough for good customer service, decent food and clean bathrooms and eating areas. Too bad it is always about the bottom line!!
This McDonalds was terrible. We were told to wait in a reserve lot and waited for 30 min while people who arrived after us were given their food. They never saved our order and were clueless about it when we walked in and asked why there was such a long wait. Would not recommend this place at all.
Never get my order wrong but disappointed they dont know how to make a Carmel Macchiato its always wrong... just go to dunkin for coffee😅
They were extremely fast compared too the surrounding McDonalds!!! I’m not going too another one around here this one was a lot cleaner then the others, faster, and the people were super nice too!
They are very rude, mess up orders and get mad when we try to get our missing items and or correct items
Theyre pretty much all the same in the US...ok for a quick(sometimes) bite to eat....really high calorie count in all the food at all McD, not just this one. Some have $1 coffee some dont.
Worst Mcdonalds in Lima. Never come here.Order is always wrong , some of the employees do not pay attention , and they almost never give me a receipt. They tell you to pull up almost always , and then the order is wrong anyway. That is if they do not forget about you waiting in the parking lot like they did me, and with no receipt given was a major headache and the last mistake for me. Will NEVER come back to the Cable Rd. MCDONALDS
Not very good at all. Although there were not many customers, the staff seemed very unorganized. One lady had to return her salad twice, because the salad was old.
Boo. McDonalds always bad but Van Wert McDonalds is never good and make sure I got 30 minutes to wait for your burnt mcmuffin. Two thumbs down.
Waited 20 minutes on my order which I ordered at 11:32 am while people got their orders that ordered after me.Went up to register and had to ask twice to refund my money back to my card...Probably got charged twice for food I never got. Will not ever return to that McDonalds...pathetic service
The entire staff needs to be fired.... they consistently mess up every order I have ever got from them. They hangout at the pickup window and chat with friends while people wait on food. The staff sucks so bad even the sweet tea they messed up!!!!
McDonalds on cable road in Lima Ohio is awful.. Horrible in fact.. Not only are they slow through the drive through the manager Trei (not spelled right) was rude when I went in after waiting 25 minutes for food after then told me to pull over.. They brought me food that want even mine..I went in twice n got my money back the 2nd time...slow really rude people
I only took my friend. I will never eat mcdonalds in lima ohio again. The crews are all trash. I only go there if i want my order messed up. Any order i witness is always filled with issues. Fire your trainer for the lima stores or close them down. Mcdonalds lima = garbage
They cant get simple orders right. Ask for a receipt and told we dont give them out.
Very slow. Charged me for the wrong order then didnt refund correct amount.
Employees were cursing, arguing and didnt want to help customers. I am struggling with my food being prepared by those working in this establishment. McDonalds has all but been erased from my choices for fast food.
Best fast food place to eat its so delicious 😋
My McMuffin was burnt and hard. Took it back in and stood for 10 minutes while they remade. They fixed 2 other orders that came in after me that where wrong. I will not be visiting this one any more.
Went in to eat.The floor was soooo greasy in the dinning area...I was scared I was gonna fall. N had on brand new tennis shoes.. So they cant go there..
I ordered 2 sandwiches and it took them 50 minutes exactly to realize we were still outside waiting and then they didnt even remember the order
Food is just thrown into the bag, fries upside down. Service is super slow (like a 15-20 minute wait), and when things are messed the the employees just laugh it off. I go across town to get mcdonalds, or just go to wendys/BK.
Bad service cold food
I enjoy Mcdonalds for their speed and i actually like the food. The staff is friendly as well. Sometimes the food is a tad less then I expected but those times are few and far between.
Literally everytime i order my food it gets messed up. Im fine if its once in awhile i get it i worked in fast food before but it never fails every order is not what i orded.
Pretty bad i can go out of town to michigan for 2 weeks. And every time i got mcdonalds there it was good and fresh. But no matter when you go here 9x out of 10 its not good at all.
The iced coffee I got was okay ....a little too sweet tho....I dont like how every time I get one they are always soooo different. I wish they could get that figured out.
They usually get the orders right and they dont just throw your food together like other McDonalds. My food is usually fresh too.
They got my drive thru order right. But were pretty slow about it. Not the most friendly service either.
Very rude to customers ignored the fact of missing items and act Deaf when you go to ask about something or laugh at you for it
Order two iced coffees and got cream in it not what I asked 4
We just left this restaurant and the women taking our order in the drive thru was super rude. Wasn’t done ordering and she gave us the total and had attitude. Thank you to the women who stepped up to take the rest of the order tho.
Dont go to this McDonalds today.. the order bored isnt up, so you will be in line for ever
I used the mobile app for the first time. Went to the restaurant and checked in and sat there for 10 minutes. Finally went around to drive thru, it wasnt giving them the right order then they couldnt get cpn to work. So i wont use mobile app again
My food was hot, and services were good just needed some cleaning up to do but other then that I had a good experience. Was just passing threw and needed a bite to eat
I did a curb side order and wound out waiting over a half hour because they somehow lost my order. I wont do curbside again
This place was horrible, zero customer service, big mac cold slapped together, French fries cold and dried out. I will not be going there ever again. Graded F.
I Stood there waiting for someone to take my order for 15 minutes an never did. An I left the one on Market. An Went to the one on Cable Rd an stood there for 20 minutes before I got food an then it was cold.
Drive through order is wrong nearly every time I go there. On the plus... The staff at this location always seem to be friendly & nice.
About a week ago me and my daughter went through the drive-through And we waited for 25 minutes and the food was cold and the girl was mad and shut the window real hard and start screaming when I said everything was cold but she did not know how to count change that’s why the line was so long crazy these places in Lima needs a employee program on training because it is a joke we spent our hard earned money for junk Food 🤢
Awful and slow. All we wanted was two cups of black coffee. If I wanted to wait 15 minutes for it I would’ve gone to an actual coffee shop.
Service was overly slow for some reason, customer service needs to be shown to them young adults in there because they dont have a clue
Food was good but service was a little off. But there were people that were training, so I couldnt get upset with them.
We literally waited for 23 minutes for our takeout order at 3:30pm today. It was ridiculous. Especially with two little kids in the car waiting for their food/drinks.
Wouldnt recommend the Iced Caramel Macchiato. It took a long time for it to come out and the flavor wasnt completely mixed in. There is still some lone caramel on my straw
The McDonalds on Cable rd. If you order large fries you should get large fries, not medium fries in a large fries container. This McD always messes up.
Will up my score if they ever answer their phone. Ive been trying to call for 30 minutes to make sure the play place will still be open and I dont drive 30 mins for nothing but a disappointed 5 year old.
I will not return. Terrible customer service. Might as well not waste my time giving someone my order cause its never right any way
Too much disorder within the establishment. Messed up orders, laziness, very rude. Time in getting orders out to customers are really very slow.
Worst mc donalds in town went there 3 days in a row ordered the exact same thing all 3 days and had the order completely messed up each time I say fire the staff and hire all new people
My grand kids chicken nuggets fell out of the box in the window they slide them through from the back and the girl put them back in the box with her bare hands. And put them in the bag. That is nasty.
Had my dig groomed here. Price was reasonable. He looked great. Very happy with them.❤️
Absolutely terrible service from completely inadequate and incompetent employees with seriously poor attitudes for people working with the general population and a sub par quality of the food. Avoid this establishment at all costs!
Kinda slowpoke for a McDonalds...Accurate orders for Doordashers...but too slow! This is the one on Cable Rd..
Order was accurate, food seemed fresh, had to wait an extra few minutes but worth it.
It never fails whenever I go to McDonalds always get cold food the french fries are always cold and the Big Mac is never warm not even slightly but thats my own fault theres other restaurants that you can go to to get better food to get warm food you would think one of their biggest things that they sell is McDonalds fries and that each customer will get hot fries but they dont I always seem to get the old fries and I dont have time to take him back
It was terrible they didnt give us our food we had food missing and we were missing a drink.
Great new look and the food was hot and great service!
Long line but they got me out pretty fast and the food was great. scarfed it down before heading to the movies
Havent cared much for them since they changed there dollar menue to the $1- $2- $3 menu !! I go 2 !/4 ponders and cost me $8.50, I can go across the road an eat Chinese all I can eat for $6,50 ..
Worst breakfast food... hashbrowns over fried and hard, burritos missing substance and hot chocolate was COLD!! Need management!
Takes 20 minutes just to get my food and they give me the wrong one. Fast food sure.
It was kind of good not really fresh
Best service I received out of the last three times IVE been to a McDonalds.
9 minutes, 2 different parking spots away from the drive thru window......no food. Had to go in and get a refund! Pathetic!!!!!
Cheap good fast food and not cold like some McDonalds that I have been to.
Little bit of a wait but always get my order right
I will not go back to this McDonald’s EVER again. Very rude and disrespectful!
Made me pull aside and made me wait almost 20 min for my food
Never get your order correct nor do they serve you fresh food
Took us 30 minutes to get our food and then it was not right and it was cold when we got to eat
We just waited 23 minutes and now they want us to pull forward because they have no hash browns. Staff was so rude. Dont go here!!!
Decent burger but the wait wasnt worth it.
STOP HIREING CHILDREN.
That is the worst place u always have to wait for a long time they always get your order wrong I hate that place 0 ratings
Always has hot cookies, and 9 times out of ten gets my order right... and mine are usually complicated
The service was fast and the food was fantastic. I couldn’t ask for a better experience.
Good food but very slow and usually forgets stuff in your order when your in drive thru
Had trouble with our order eating in
I love their Mocha Frappes. Lets all get fat at McDonalds. Lol
The lady at the counter wasnt too sure how to do her job but I wont be mean fast food is not a easy job so screw everyone who gave her attitude work her job and maybe youll take back your nasty tones and dirty looks
Depending on who working the kids do a good job the elders can be rude deoends ontge day
This McDonalds is the worst one in Lima. 80% of the time, my orders arent right, to the point where I dont go to that one anymore. Its absolutely horrible
Our chicken nuggets were horrible. Went to counter for 8 minutes and hadnt been helped. So we left.
Drive thru sucks I hate pulling into the numbered spots it takes longer to get your food
They have really upgraded their food really good my family chooses this over many other more expensive restaurants
Stale buns on the sandwiches one hot and one cold fries chocolate shake didnt have barely any chocolate in it
Sat for an extra 10 minutes for a mocha frappuccino. While they were hardly busy.
Was not clean. Slow to get orders out. Bathrooms needed attending. Wheelchair accessible.
Used the drive threw. Long line they were fast and efficient
20 minute wait after we paid. Drive thru workers were extremely rude.
They actually got my drive thru order correct for once #miracle
Mess up order had to back to get sandwiches went thru drive thru first
Want to witness a Mcds in a downward spiral in real time, stop by anytime, everything youve read up to this point, god awful truth
To slow at times for fast food. Always out of tenders but there on menu.
Like it only because sometimes the employees look like they arent in a good mood and sometimes get my food order wrong.
It is McDonalds the slogan is Im loving it staff is wonderful they have place for kids to play
Good service
Not good at all my food tasted like fish and I ordered chicken
Most McDonalds has bad customer service, however, this one was fast and friendly
The service stink the Millennial that work there are Dumber hay rake and why did they pull the TVs it was kind of relaxing probably saving Millions on cable bills!!
Made a fresh pot of coffee for us.. it was real goooood!
Food came very fast and the kids loved it.
If you like to get it cheap and get it fast come to McDonalds 40 sucks no matter what restaurant
Machine broke on the smooth and my salad wasnt fresh I was picking out bad lettuce and the services was terrible.
Worst service Ive ever had, 20 mins for my order
Waited in drive thru for ten mins.fries were sub par.
Not the best McDonald’s I have eaten at.
Arrived @ 11:30 pm and no one ever greeted me, this is 30 mins before they were supposed to close
Great coffee. Great place to meet your friends and chat and relax with good cup of coffee.
Frequently dont have items on menu, equipment broken, slow service
Lady taking the orders was to busy talking to other co-workers instead of doing her job and they messed up my order
Food was old and cold and sat in the line for 15 minutes and there was no other cars
To slow to get food. Store was dirty. Wont go back!
Fast not friendly. I think some drama was happening in the store.
Always have to repeat my order and always have to wait
Employees were terribly rude. I got 2 items, 1 of which was wrong. Pathetic.
Only 1 person running cash regitar, people standing in line,we left without ordering.
The only place my granddaughter will go she loves chicken nuggets
Past two times went there workers at the windows have been rude . And slow service as usual
I had to wait 20 minutes the other day for a Carmel sundae!!!
It never fails somebody who works at McDonalds always messes things up every time.
Not a place I would tell people to eat at poor service and food was cold
Good to go for a quick bite to eat and kids love McDonalds 😃
Slowest. Place on this planet. 2 mc doubles takes 25 min and still had to go ask for it
Good
Bad service at this particular one. And food seemed old and stale.
Total reviews rating 3.1
199 Reviews for McDonalds 2023:
Review №1
2022-07-047/3/22 around 2:15 pm I ordered 2 caramel ice coffees in the drive thru did not get a receipt.They said pull up and we will bring it out to you. I waited over 20 minutes then I went inside waited another 10 minutes meanwhile employees were walking around being loud cussing and using vulgar language towards each other
Review №2
2022-07-22This is our preferred McDonalds in town. The staff at least seems like they are enjoying their jobs and our order accuracy here has been 100% each time we come. They also have table service and the staff has always been friendly.
Review №3
2022-05-22Consistent errors with orders, long lines, less than friendly employees and even worse managers. Didnt know plain cheeseburgers were supposed to be packed with onions and hair. Cant wait to call corporate tomorrow.
Review №4
2022-07-04Great restaurant for it being a McDonalds. Always friendly. Very patient and always corrects any mistakes. Great service for the most part. 👏
Review №5
2022-03-06This place sucked. I ordered 2 Large drinks and it took them longer than 10 mins. There was people there that was waiting20 mins for just a large fry. When I said something to them the lady told me that she worked in drive thru but was over by us yelling at the workers that do this and that. When I did speak to the person doing the pick up area inside he told me he was just a crew member. They would not and must not have known who the Manager was because we still did not get to talk to them. So not visit this store. I would give it negative stars ifitwas available.
Review №6
2022-04-17We have been waiting for our food for 45 min now and nothing has come up to our table yet. This is just such a bad service fast food chain.
Review №7
2022-05-10McDonalds isnt the same as when I grew up. Plus its just bad for you. I respect business and making money. We all have a choice what we eat. On top of that, my orders are almost always sloppy or missing something
Review №8
2022-06-11Went in to eat and they pushed for me to use the order screen I told them I dont use them they proceeded to tell me I had to so I left to go somewhere else part of your job is to take my order not push some one to use the computer to do it 2 thumbs down wont be going to McDonalds again
Review №9
2022-07-20Was in here today at 0730 went up an asked for ketchup was told their completely out. How is that possible when almost all the sandwiches come with ketchup. Unbelievable.
Review №10
2022-08-12Rude and racist black teenage employees. They do not make eye contact with you and practically throw your order at you. Will not stop here again.