McDonalds in Cambridge
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Cambridge, Guernsey County, Ohio, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:5AM–10PM
- Tuesday:5AM–10PM
- Wednesday:5AM–10PM
- Thursday:5AM–10PM
- Friday:5AM–10PM
- Saturday:5AM–10PM
- Sunday:5AM–10PM
McDonalds in other cities:
Took about 20 minutes from entering drive thru to actually getting my food. When ordering there was a long time before someone came on to take order, she then stated they were having computer problems. I understand things like that happen but then sat there about another 10 min. in silence before she came back to take order. Then get to pay window and their changing cash drawer, so waited again. No apologies,. I brought it up about the continue wait, which she acknowledged. Get to pick up and my drink is wrong and fries barely warm. Apparently they sat there a long time waiting on sandwich, because sandwich was very hot. I understand thing happen but acknowledge it so dont think were worth your time
Ridiculous. There were about 8-9 employees, only 1-2 were actually doing their job. Every other employee was on their phone, including the manager. We ordered 3 things, and it took about 10 mins. Couldve been done in 5 if the teens were actually working. More than likely not revisiting this location.
This McDonalds was clean and inviting. There was a neat light table that changed when you touched it and we ate at that table. The table next to us had a large tablet for children also! So much fun! The only reason I gave it 4 stars instead of 5 is the employee that brought our food didnt bring our drinks and when I asked she told me I could get them, but they were bottled OJ so I couldnt. She did bring them to us and was nice about it, she just didnt pay attention. Overall Im very happy we decided to eat in!
Its McDonalds. I dont expect prime steak. I do expect good, fast service, and thats what I always get here. They get the 5* because they exceed my expectations of their establishment. Their staff is always friendly, and they know me as a regular, even through the drive thru once a week.
I love the staff here. Theyre out and about to help you with anything and the new order kiosks. Theyre SO friendly. I ordered a iced latte and got hot (which is fine, it happens! And they were really busy) but she went and fixed it right away. The service at this McDonalds puts most fancy restaurants to shame.
As McDonalds go, this location was clean, fast, friendly and helpful. Traveled through the area and we were able to get in and out quickly and my kids enjoyed playing the table top games available at this location. They also brought our food to the table which was very welcome having 2 kids with me.
Food was fine, place was renovated recently and is nice, but but we didnt like the self-order boards. Takes a long time especially when holding a squirming child and then still had to go to the register to pay cash. Plus, we had to go back up, request help, and wait when our food came because they had forgotten part of it. Overall, there was nothing fast about todays experience.
The place was filthy. Floor was dirty and items under machines. Flavor containers were covered with the flavors not wiped off nor had been wiped off for a long time. Well check out the other McDonalds across town next time and if that one is as filthy well go to another type fast food restaurant. Totally disappointed.
Bathroom for women was clean. My order at the kiosk did not print my receipt and the employee could not print it for me. After a looong wait my order was wrong. Wrong sandwich and gogurt missing from happy meal. Waaay too many packets(10?) of ketchup were given out for so few chicken nuggets. Employees seemed unorganized, confused and slow. They were kind, though, in correcting their errors.
Much more friendly than they used to be but when I am sitting for 5 minutes in the drive thru waiting for my fast food Hello or your food will be ready soon maam, from the person in the second window, would go a long way to improving my experience. It wouldnt take much. Instead they just ignore me from behind the glass. Also they never ask if you want ketchup any more, and if you ask for it it seems like its ruined their entire day. Seriously, its just some ketchup packets.
This happened today at the McDonalds on wheeling AvenueI love McDonaldsOur family has a history like so many others taking our children and now enjoying the same with our grandchildren.This is the very first time that I have been so upset that I am taking the time to complain.Im still in fact sitting in your restaurant with our 4 year old granddaughter.Yes it is busy in here and yes it is the holiday season. I still expect someone to be polite or at least civil.While we patiently waited for service they were arguing over who would take our orders as there was a line of people we waited in anticipation of who would actually help us.Rude rude rude!I work in public service so I understand customer etiquette that was why I was so patient only to be treated like I was a nuisance.Do better McDonalds please little ears and eyes are watching
We just got a happy meal and some burgers and the girls there tonight were very sweet and polite. Last time I was there I had someone stare me down because of her just moping the floors in the bathroom and I could tell she was pissed and then as I was leaving she made sure to mention how she keeps having to mop the floor and stormed off if my 2 year old girl wasnt with me I would of gave her a piece of my mind but anyway it was really nice to get a chance to have a better impression about this place. Great job ladies! And thank you! 😊
Very poor running restaurant. Rarely clean. I asked for a chocolate shake and was given a vanilla. When I said that wasnt chocolate the girl called someone else over and she said she made a chocolate shake so its chocolate... it was a white shake. I rarely get fresh food and if I do it is half put together and its not worth eating.
While the building has been nicely renovated, the service has not. Always a very long wait regardless of how many customers are present.I wrote the above review 7 months ago. No improvement. They messed up my order. Been sitting here waiting for the fries they forgot for 10 minutes now.
Update: ever since Hope Hall has started working here this place has improved so much! She deserves a raise!Worst McDonalds ever. Waited for 53 minutes for my food. Left a review on fb. They asked me to email and I did. So then they told me to call area supervisor. I did, she wouldnt return my call. Nobody cares about this store. BK is across the street.
Usually pretty good service , always seem to fill the ice coffees a little to much so when u push in the area it goes everywhere also when youre training your new employees you tell them to say hello and be happy and you know talk a lot in the mornings and such not everybody likes teach your place to read the situation
Ordered on the order kiosk. Paid for food and waited. And waited. And waited. When my food was set on the counter there was no thank you no do you need anything else and no cups. When I finally got someone to acknowledge me and asked for cups I was told they’re over there by the register. All that and cold cold fries. By the way Thank You!!!
Stopped in to get some food with my husband after our evening of fishing. Went in to wash my hands in the bathroom. No toilet paper in the stall. Told the woman at the counter and she replied Oh there wasnt any in there earlier either 😲😲😲 there wasnt even any customers In there when we walked in there. And tgr employees were wiping things down. But couldnt take 5 minutes to refill toilet paper! Hmmmm....been waiting 10 minutes for our food!
Was travelling and needed a bottle of water. Stopped here and wanted to use cash. Well apparently you have to order using a touch screen display, then bring your cash to the cashier who also gets your beverage. The pace was dirty and smelled bad like all the other McDonalds which I guess is because of their food? Hit the like button below if you found this info valuable. Thanks.
If I could give 0 stars I would they first gave a wrong sandwich, then they onions on another returned it missing drink went up and got it and it was spoiled then the second fixed sandwich came back wrong again. I will never go back here again you shouldn’t either if you want a delightful meal.
Just another McDonalds. Went inside this time and STILL got our order messed up. Is it really that hard to get it right? These younger folk need to take a little pride in their work, or they will never move up, or get a better paying job. Wendys NEVER messes up our meal, and they are three times as fast. What are they doing, that McDonalds hasnt figured out yet? Our wait tonight for our fast food was 13 minutes, only to be screwed up again.
I always like McDonalds. Drive thru is quick, but I was told I couldnt get an extra package of sauce unless I would pay an additional 30 cents. Pretty petty if you ask me. We spend $20 on food and they ask us to pay extra for a 10 cent package of sauce...Love the Big Macs though...
When my husband and i chose to come here we spend at least 30 minutes waiting with only one car in front of us in the drive through, every single time!! The serving time is the worst i have ever experienced in my entire life. The staff cant be seen from the window and you start to feel like they forgot your there!! We are done coming to east cambridge mcdonalds after hours... It is soooo 👎
Very slow moving line because the woman at the register must of been new. Seemingly didnt know what was on anything or how to check it. Then almost gave my food to someone else. And gave me toppings I asked to be removed. Also the kitchen was filled with flies and the staff was not nice.
Food tasted good. Liked the self-order kiosk, but I asked for extra Mac sauce on a Big Mac, and was charged .50. Never been charged for extra sauce before. Tatar on a Filet-o-Fish missed the bun and was in the box. Biggest issue was the grease covering the entire floor. There was a mop and bucket sitting in the middle of the lobby, but the floor was treacherous. I could slide across it like ice skating.
The reason for 3 stars:Our service, a young African American lady, was 5 stars! She was VERY efficient.Our STEAKS were 16oz rib eyes and, though they were cooked correctly, WERE NOT THE TOP QUALITY HAND CUT STEAKs as advised. Texas Roadhouse you get a 0 stars for passing off second grade meats.Dave Dusthimer
I was really disappointed , I come to this McDonalds a lot . And never have problems but came through got a sausage mcmuffin and a sweet tea. The tea was unsweet . Didnt notice till I was already gone. No biggy tho bc I know how it is. Go back through Lady in window tells me she cant take the old tea, never heard that before she then gives me the new. And as I pull away I taste the new . Its also unsweet. Now Im mad . Because why wouldnt she check . Or why would she get it out of the same container ! So I pull back in for the 3ed time ! I go in this time and she gets an attitude and tells the lady on front line Will you just give her a cup so she can get some sweet tea then walked away . Tried yup call in too talk to a manager and no answer. I hope you guys pull yourself together.UPDATE: also just got home . And my sausage mcmuffin isnt even right. How hard is that a muffin and sausage .wow.
I go there every other day before work cause its quick and easy and always get a mcchicken with no lettuce and a large unsweet tea and when i get to window and get my order i either have lettuce on my mcchicken or they gave me a sweet tea. Its hardly ever the right order
There Are Days where McDonalds IsOn Point and get It right, along with there Attitude, but theres Days where they are Comletely Off, Yestrday I went, I ordered 4 drinks for my family, Well I obviously needed a Cup Carrier, she got frustrated but got me one, then Practically throws my food At me, and theres days where the other girls can be the Best!
Went through drive thru last night and they were not busy at all. I ordered my 3 yr old autistic son a 6pc nugget meal with apples. We get home and they only gave me half the nuggets, no sauce, no apples, and the tiny fry that goes with regular Happy meals. My son knows what he gets every day from there, needless to say he went into full meltdown mode. I called and let them know and was told to come today and get another Happy meal. I get there and they treat me like a liar, they tell me they will only give me a 4 pc. Nugget and a small fry. I would have had to deal with another 2 he meltdown. I told them I will go to a McDonalds that will get my order right. I spend money at McDonalds every day because unfortunately my son will only eat McDonalds. I will never give this location another cent of my money.
Very rude cant take orders right and haslet you when you tell them other wise.not to mention had to wait 20min for my order cause they had no fries😓 what is a McDonalds with no fries ready and 20 min when 4 other people recieved ther orders before me while I was waiting and then my food was cold after recieved my food!
The remodeled building at the East Wheeling Ave location may have made the building look better but the service is WORSE than beforwand . If they dont mess your entire order up at least one food item is cold or old and at night theyre so lazy they throw whatever they have closest to it. I Recommend Southgate McDonalds.
You guys suck. Workers are rude as heck. They messed up our order. Got sizes and everything wrong. I will NEVER go back to there again. Ill go to the one on 209. Again, YOU GUYS SUCK!!!!!!!! Ps. Im only giving you one star because I have no choice. But if I had a choice youll get 0 stars.
Went to drive through ordered Mcnuggets with honey mustard and received plain honey, LG coffee had no sugar when I ordered it and was on order screen also ordered 4 McChicken add cheese and bacon and received plain McChickens tried getting it corrected and got no response at window
If I could give 0 stars I would laziest people I have ever met I ordered something off the all day breakfast menu and I was told they couldnt do it because they were no longer serving breakfast and when I brought it to their attention he said they just didnt want to do breakfast I mean honestly neither would I REALLY its your job come on
Total reviews rating 3.4
199 Reviews for McDonalds 2023:
Review №1
2022-06-14My son and I stopped on a trip south for breakfast. We both had the big breakfast with hot cakes. This McDonalds was clean, staff was friendly and the food was good and hot. No complaints
Review №2
2022-05-1140 minute wait only to get cold fries and 2 quarter pounders only supposed to be with ketchup but they had cheese on them and cheese makes me sick but I was too frustrated to correct the order as they was super busy which I understand theyre busy but 40 minutes is ridiculous honestly.
Review №3
2021-12-16I was at this location 2 weeks ago. Ordered a cheeseburger,fries and sweet tea. Don’t really have all that long for lunch always rushed .came back to work opened the cheeseburger thought something isn’t right here. Looked and only cheese on it. Sweet tea tasted like the container needs a good cleaning. I called talked to the manager and said she was sorry and wanted to know if I could run back down. Sorry I can’t do that. She told me she would get a gift card in the mail. 2 weeks later still haven’t seen it. Wendy’s is my new go to for fast food and love Tim Hortons sweet tea!
Review №4
2022-03-01My DoorDash order was messed up and fries were ice cold. I would not recommend this McDonalds to anyone. Not sure if the employees are to blame or if its management but someone clearly need taught how to read and also have enough common sense not to send off cold french fries that have been sitting for who knows how long.
Review №5
2022-04-05Food was hot which is the best thing I can say. Customer service sucks. Been that way for many years and I thought it would improve over time but I was wrong.
Review №6
2022-06-07Great place to stop on a road trip. Little outside picnic area was perfect on a nice day. Clean bathroom.
Review №7
2022-04-25Sadly they have issues differentiating between Sweet and Unsweet Tea, 2 consecutive days was given Sweet Tea instead of Unsweet Tea
Review №8
2022-06-02Machine for mochas is always down, chicken nuggets are usually old or cold or both. Not impressed with this McDonalds.
Review №9
2022-06-10Stopped here for lunch while driving to Myrtle Beach.Clean and the meal was good.Friendly counter staff.
Review №10
2019-01-19Great decor and very clean facility. The furniture and lighting are very unique and cool for a fast food restaurant. The staff here were friendly and the ordering was automated through a touch screen experience. The food choices are classic McDonald’s hence the four star rating, but if you are looking for a clean and hip vibe just off the highway there isn’t anything nearly as nice in this neck of the woods.