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McAlisters Deli in West Chester
Phone: +1 513-755-6888
Site: https://locations.mcalistersdeli...
Site: https://locations.mcalistersdeli...
Opening hours
- Monday:10:30AM–9PM
- Tuesday:10:30AM–9PM
- Wednesday:10:30AM–9PM
- Thursday:10:30AM–9PM
- Friday:10:30AM–9PM
- Saturday:10:30AM–9PM
- Sunday:10:30AM–9PM
McAlisters Deli in other cities:
Comments (199)
My daughter and I ordered full chicken Caesar salad received only a half salads. My daughter received half salad full sandwich and was told that we ordered pick 2. Why did she receive a full sandwich if ordered a pick two? Not to mention we were charged for the full salad only receiving half? You cant argue with stupidity!
Last minute Door Dash. Got a BLT with avocado and a french dip sandwich and a side of mac and cheese. They forgot the cup of au jus for the french dip, which is what makes it a french DIP! My BLT was terrible... microwaved super thin bacon, bad tomatoes, wilted lettuce, maybe 3 slices of avocado... but the coup de grace of this bad meal... check out the less-than-half full cup of mac and cheese. I know it looks half eaten, its not, this is exactly what I saw when I took the lid off. The only reason I gave 2 stars is because at least I got some calories in me!
The food was really good, but I felt like the sandwich needed another slice or two of roast beef. It was a big bread bun and needed a bit more meat.
Food was perfect! Service/ Workers seem overwhelmed. ( I did go during a very busy time) So do expect a wait if going during busier times.
Went for lunch which was very busy on a weekday. The new table side ordering though was a nice perk and very convenient. Food was good; the french dip had a bit more gristle/fat than what I was expecting but was decent. The au jus was overly salty as well as opposed to beef flavor.
Horrible experience last week Rachel sandwich was not what it was supposed to. Today got big Angus spud which was dry and nasty. This will be my last time coming to patronize this establishment. There is nothing for you to do to make this right
Very delicious and well maintained deli. Got the Rachel with Mac & Cheese, highly recommend (it was perfect temperature, not too hot or cold, and the texture was wonderful 🥰). Everyone was obeying mask rules, and the service was kind, informative and fast. It was my first visit so I didn’t know but you can actually order on your phone from your table if you want to (great if you have social anxiety or if you can’t stand up for very long). Otherwise you order at the counter and take your number card to your table and put it on the holder for the servers to see (you put in your table number if you use the app). They also have outdoor seating if you like the fresh air ☺️🌤🌬🍃🌈
Great customer service and really really good food. Get the angus spud. Wow. Lemonade great too. Kids meals were fantastic.
Great service and food at good prices! The staff went above and beyond especially Amy!
A lunch time favorite when were in the area!Love the fresh Deli sandwiches here! Reubens are my fave! Love the tea and options for it.
I dont care when you go what time of day or what you order on the menu you will wait at least 15 to 20 minutes to get your order no matter how slow or busy they are.
McAlister’s in west Chester rude as hell! Manager and crew rude beside yesterday I had a nice crew spoke with respect! Today I didn’t have respect phone call then told me call doordash about my order I placed on McAlister’s website! McAlister’s couldn’t refund my order right away since they are the ones messed my order I didn’t order through doordash! Never again will I place my order from here I rather go to the one Princeton road in Hamilton at least they have respectful employees and managers unlike west Chester! Happy holidays!
It is clean and really good food. The sweet tea is the best around.
Used be our favorite go to place. Seems like lately staff not trained well and our order is always wrong or rang up incorrectly and charged extra.
Very good portions, spuds are excellent. They are better then Panera
Wide variety of things to order and everything we got was delicious. The service was quick and the staff were pleasant. They have a nice area you can eat at outside, too. Definitely recommend.
Great food, packed with people eating and dirty tables.
The food you get here is great unfortunately the service is not. I called to place a pickup order and the girl that answered was very snarky and rude. She explained that they were out of avocados which is mostly what you are paying for with the salad I wanted and I just asked if there’s anything I can have instead and she rudely replied “I don’t know what an avocado replacement would be” instead of offering maybe extra chicken or something like that. Then she asked if I still wanting something and I said no thank you and said bye and she scoffed into the phone and was like “bye”
Full disclosure - I work back of the house here. That said, all of the food we produce is done to order for the most part and really well crafted. If you stop in, try the Horsy Roast Beef - its to die for.
Awesome food and good atmosphere. The sandwiches are good and the potato salad too. My personal favorite is the Black Angus Club with their unsweetened iced tea. The prices make the experience even better. I couldnt believe we could get a good healthy meal for a great price.Update: Get the app! When you go, grab a table and order your food from the app. They will bring your food to your table. It is especially helpful when it is busy and the line is long.
Lunch was cold when I got it. Did not eat it. Just left it on the table.
My first time at McAlisters in over 10 yrs, first time at this location. Had a nice amount of outdoor seating. They were nicely busy but service was great. Reason for only 4 stars is twofold: 1) got a southwest salad, which was a grear size & tasted great, but only came w one small ramekin of dressing 2) their small sized drinks are kid sized but regular price. Otherwise, great place
Clean and very friendly. Grill chicken club was very good.
Seeing as though they are known for their spuds, I was very disappointed in the potato soup. The club sandwiches were delicious as always! The table side ordering app was tedious to manage. Additionally the McDonalds sweet tea is 10 times better.
My wife and I like this place but had a mixed experience. She ordered the Ruben sandwich and potato salad. It was Excellent. I ordered the BLT+A (minus the Avacado). The promoted Applewood bacon was so thin you could read a newspaper through it. Tasteless. The L was listed as spring mix. It looked like a pile of 2 day old, dark green,grass? The tomato was thinly sliced, white not red, and Tasteless. The mayo was sparse but enough to hold the grass mixture onto the bread, otherwise I wouldve tossed the grass. Normally the sandwich is toasted but this time so lightly toasted it resembled basic white bread. The Spud chips were good. I also liked the sweet tea, always great.My wife and I decided to go to a different location next time as this was not what we normally experience, OR what we remember, about McAlisters. First time this has happened as before it has been great...chalk it up to a CoVid experience I guess.
Great...but a little pricey.
Staff is so pleasant and helpful. The place was nice and warm on the cold blustery day and the food was really good. The soup could be a bit warmer but other than that we were happy.
This location had friendly staff and the very particular orders were made correctly. Thank you all and keep up the much appreciated work.
Food is always fresh, staff is always friendly and it is always clean. We love the chicken salad croissants, french dip, salads and of course Sweet Tea.
Food was fantastic, as always, but we arrived 30 minutes prior to closing and some staff members were anxious to rush us through our meal and get us out. They hovered a bit too much and were quite short tempered taking our order making sure we knew it was near closing time.
First time here ( we live in Florida). Servers could not have been more helpful and accommodating. We had three little ones with us and the servers were all so wonderful with them. Good food and yes, the sweet tea is good.
I order at least twice a month, if not more, for our office and theyre usually big orders. They NEVER get it wrong, They not only check it when giving to the person to put in the bag (to go), but double check it when going in the bags. When I place the order by phone, they take the order quickly, reread it to you, and have never gotten it wrong yet either!You get a lot of food for the price and it is all excellent. One thing about their food, there is a wide variety to choose from so that you meet the needs of everyone. The staff is great, very accommodating, friendly, and professional. I would definitely recommend!
Excellent service; excellent sandwiches -- large, meaty, great ingredients -- excellent sides. Restaurant has done a great job with COVID protocols. Definitely a go-to place.
Ive had McAlisters Deli food before when it was catered at work. It was just okay. But actually sitting in the store today - a first for me - I was pleasantly surprised. The food was actually so much better than catered!Everything was very fresh tasting and delicious. The bread was fresh and the half Caesar salad I had was great. The New Yorker with pastrami and corned beef was really good too. I split the carrot cake with my wife. That was to die for!The store was clean and the tables and chairs cleaned well. I was impressed, so much so that I will be going back.
Great price, always good quality, and for a newly diagnosed diabetic their online nutrition menu made taking care of my medical needs very easy! I dine here quite often and plan to continue.
First time visit and it was very delicious. I got the chicken chipotle sandwich and it was so good! The potato salad was really good as well. This place has a great menu to choose from and they offer some baked goods as well. It is clean and staff is nice. They come to your table and will take your plates when done and will take care of your refills as well. Price is good as well. $18 for two when I went, and you get good quality food and you definitely dont leave hungry. Give this place a try!
We both got the pick 2 option. Her baked potato was big & loaded. The salad was very good, enjoyed the house dressing. My club sandwich was great. Got the chicken and dumplings cup, broth was a little thin but it tasted great. The tea was the best, as always.
I did an online order. Super easy. Restaurant interior nice with ample seating. Staff all very friendly.They have one of the largest selections of sandwiches Ive seen at a sandwich chain. I got the Reuben. Really good. Thousand Island dressing, Sauerkraut and Swiss cheese all blended well. I got Chili as a side. Very disappointed in the chili as the sandwich was so good. It definitely tasted canned or packaged. I was expecting more. Otherwise, I would say for sandwiches, its a thumbs up.
Always a good sandwich when I come to a McAlisters Deli.
Friendly, efficient service. Usually great sandwiches, but tried Chipotle chicken &was more bun (god bun) than chicken filling which was tasty . Too much bread for filling. Adjust among of filling &or use bread. Instead of bun.
Always great food. Portions are get smaller so not as good a value as it has been in the past. To a certain extent they are pricing themselves out of business.On a sandwich you expect more than just bread, it is just a reality off the day but get 2 pieces of bread and only 3 small pieces of pastrami, it might be better to just not offer the sandwich at all. Yes, you could kick its size up visually by fluffing up some lettuce and tomato, but it brings back to mind the saying, of wheres the beef
Extremely rude cashiers and the floor manager felt it was more important to count the money in the drawers instead of taking care of guests. The quality and quantity of food you get is not worth the price they charge. Not sure how this place has such a great rating. I understand you have to hire high school kids, but they could at least hire ones that care about their jobs and customers. This place needs a serious fire and rehire. I will not be coming back to this location.
I havent had a bad item on their menu. One of the only places I have a hard time ordering, because everything is done so well. The pastrami is to die for, spuds are delicious. Soup in bread bowls, oh My! Great service, and they clean up after you too.
This McAlisters is easy to get in and out of and was very quick with our food. They brought it right to the table. They have high chairs and great kids meals. Big portions for very good prices. The Mac and cheese is so good.
Very friendly people! Good service also 👍
If I could give 10 stars I would. The food was so good and fresh, fresh, fresh. I got the mccallister club on a croissant and let me just say wooooooowwwww!!! The Cesar salad was amazing also. I ended with a brownie and that was a triple cherry on the cake!!!!
Much better than Izzys Deli. Had the pastrami, corn beef & swiss on rye.
Good flavorful grilled chicken croissant sandwich and caesar salad. Caesar salad was big, the lettice was cold and crisp, and the dressing had a lot of flavor.The only complaint about the sandwich is that the croissant was small and not enough chicken. But other than that I would recommend the meal.
My side salad was excellent. The roast beef ciabatta sandwich was REALLY light on the meat. Other locations pile the meat on their sandwiches. Maybe it was a bad night??? Maybe that is the portion??? I was a bit disappointed with this order.
Got here at 11:30 on a Wednesday. I waited 10 minutes in line, plus another 7 mins for my food to come. I got the King club, sweet tea, and cup of tortilla soup for a total of $15.39.Now I dont mind waiting and paying up for quality food. But the soup tasted like it was from a can. The hand crafted sweet tea was mediocre at best. The sandwich is not a $10 sandwich in any universe. The meats and cheeses tasted like the kind I can buy at Walmart.While the service was friendly, the place was dirty. Several tables were dirty and not cleaned my whole time here. See pic below to see what my view was for my whole meal. Runners passed this dirty table 5-6 times and never touched it.
McAllisters is one of the places my girls and I love to go to and we order Carry out sometimes. The food is always fresh and awesome tasting. The staff is friendly and helpful. I do recommend this store. I believe there is ONE issue I have and it isn’t horrible. I wish something was done with their App. It hasn’t worked in over two years and when you ask them about it, they say delete it and reinstall it. Tried that countless times and nothing. Next it was my device...NOPE! My Operating system...NOPE! Their APP sucks, I would definitely not recommend that!
My wife loves to order from this place. Im not sure why because they consistently get the order wrong (why cant you simply chop a chopped salad?), and to make it worse all of the little entitled wannabe mean girls they employ will give you nothing but attitude and trash looks when you ask for them to fix the order.I cant stand this place or 99% of the staff that I have interacted with. I recommend ANY of the other restaurants in the immediate vicinity.Oh and the food isnt very good, and most of the menu is completely overpriced.
This was my first time there. I had a baked potato and a Reuben. The baked potato skin was so hard the knife would hardly cut through it. It just seemed and tasted very old. The meat on the Reuben was excellent however the sandwich was not properly grilled. One side was half grilled and the other side did not seem to be grilled at all.
I ordered my to go order (one sandwich, a cookie and a drink) at 11:41. I asked numerous times about my order after waiting more than 15 minutes. I was told “wait a few minutes while we look into it”. After waiting close to a half hour, I asked for a refund as I was going to go elsewhere. I then waited another 5 minutes while the manager tried to figure out how to refund my credit card. I ended up just telling them to keep the 11.00 and I left. That location is consistently a shitshow.
Always great food and great service either dining in or catering.....we have used them multiple times
Love this food. I call ahead most of the time, and its always ready when they tell me it will be. Usually get the club and different potatoes or salads. The staff is always friendly and my order is almost always right, even down to the items that come on the side.
Good food, but way overpriced. They also have point of sale issues - often only one cashier and five other employees doing other things behind the counter while the wait line to place an order is almost out the door. In a way, it seems they want to be like Panera where you pay too much for the food but pay more for the name.
They food was tasty and a good portion size. The southwest turkey sandwich was amazing.
No Au jus with my French Dip. Otherwise everything was great.
Friendly service and great food!!
The employees were so helpful. With a disability and a crutch in each hand...carrying my drink and food is impossible. The girl that took my order automatically offered to carry my drink, made sure I was comfortably seated, and made sure I had plenty napkins, plastic ware, etc. The manager not only refilled my drink, he happily carried a refill out to my car for me too, and introduced himself to me with a handshake and An invitation to return. You can be sure I will return!
Good food. First time trying their tea. 1/2 sweet,1/2 unsweetened, shot of peach with lemon...YES! They need a drive thru!!
Tables had been cleaned but not really. Crumbs still on tables and on chairs. Never seen this place this dirty. Not just one table but the three I looked at. Asked manager to clean one for us.
Friendly quick service, excellent food. I loved seeing the front counter young ladies so happy and eager to help each other as they served me. Happy employees make happy customers
We happened to visit at lunch hour on a weekday. It was packed. Staff was courteous and helpful. The wait wasnt too bad considering the crowd. One item that seemed odd was there wasnt enough staff to clear and clean off the tables as guests would leave. We had to wait for our table to be bussed before we could sit. There were several other tables that needed bussing as there was a long line of customers ordering lunch. The food was fine. Ill probably try to avoid the lunch rush next time.
Usually a great place with fantastic food. Tonight...NO. potato oles with veggie chili had about 1/4 c. Of chili broth, had to ask for sour cream, an issue was made because they brought the wrong chips to me and I asked for the ones I ordered. People had to wait in line forever for refills. They were NOT busy and there were lots of employees. BTW if you order a sandwich with bacon you will NOT get it. Everytime they are too lazy to put on the bacon. We travel about 30 mins for this place and tonight it wasnt worth it
I didnt know a sandwich could taste this good. They have a variety of options on the menu and everyone of them Ive tried is delicious. It is a casual place to meet up for a meal with friends or family. It has a good selection for children too.
I went into the West Chester location on Mother’s Day although I am not a mother I felt like one they were giving away free roses to all the mothers that came to spend Mother’s Day with them . The manager Josh or either Jason I can’t remember was very personable he addressed me by my first name whichI truly appreciate it . he made sure that I was well taking care of. I do not like to complain at all I like to give good reviews so West Chester thank you for the wonderful customer service!!!!!
Wonderful broccoli soup and if you get a chance to get the Meyer lemon chicken sandwich when it comes back you wont regret it! Nice semi fast comfort food, and good tea!
This restaurant is hit or miss. One time you go and its great and the next time not so much. Only reason we go is because it is a good alternative to fast food so we will probably continue to play the odds. Just wish they were more consistent.
The roast beef recently added was delicious to their credit but it was very, very shy on the amount of beef unfortunately. My brother and I got ONE sandwich (we shared) with a cup of soup, we added one cup of soup and had 2 drinks. This still totaled $18.55!! Also, why order at the counter? If we have to have someone bring out food out and clean the dining room therefore soliciting a tip (which we left over 20% bringing the grand total to $23.55 - with ONE sandwich) why not complete the experience with true table service? Self serve or full serve... remove the grey area especially for the price.
This was a repeat visit, to pickup favorite items for the family.
Good selection of sandwiches, clean restaurant, and friendly staff. But, the chicken salad has zero texture which is really disappointing. Should have gotten the Spud (giant baked potato).
First timer, Turkey Cobb was delicious, fruit was fresh, lacked Pineapple though, which I was told was in it. Friendly staff overall, could greet better though. But they bring u your food, take your finished plates and refill your drinks so its high standards in that regard.
I have never had to wait long for my food and the menu has some good variety. I have never had a side that wowed me but all werent bad. Last time I ordered the Mac & cheese it was a bit more of a soup.My friend I eat with often is a vegetarian and the avocados in her salad has been left out a few times.
Great service. AWESOME food. Plenty of choices for Gluten Free diets. Highly recommend!
I have had lunch catered from here probably about 8 times! Love the selections for lunch and dinner (if you want a quick bite)...the service is usually good and everything Ive had tasted delicious. Will definitely be back...
Excellent iced tea for starters and im very happy they have diet Dr. Pepper. Sandwiches are always good. I just think the plates they use make you think wow almost 10 bucks for this tiny sandwich? They need to switch these out or give me a bigger sandwich.. lol. Other than that decent place.
The restaurant of giant potatoes! Super yummy! Love their new BLT+A... It was superb! The lemonade tea is cool too! But was sweeter on the refill, tart or sweet - both pretty refreshing.
Always delicious with excellent service - inside, pick-up, or curbside! So easy to order online, even when customized your order!
Nice people! Great staff! I had the French Dip and it was delish! The beef was tender, cheese melted, bread crusty on the outside and soft on the inside. The au jus was just perfect! Matched up with some perfectly blended cheesy Mac n cheese! Oooh it was delightfullness at its BEST! I had the sweet iced tea and was happy as can be! I ate way too much and enjoyed every minute!
Good food, but it has a cost. This is one of my favorite places to eat, but it can be costly. Still worth the trip, 5 stars. I always get BLTA and Southwest Salad, with chili lime dressing
McAlisters has consistently good food. I was very happy with the seasonal pecanberry salad (strawberries, blueberries, candied pecans, and grilled chicken on a bed of mixed greens with Fat-Free Raspberry-Pecan Vinaigrette Dressing). I dont eat a lot of entree salads but Im very happy I tried this one.
Food is good and it did not take long for it to come out. I go to this Resteraunt after visiting voice of America. I have brought McAlisters to VOA Good picnic food.
I really like this chain. It doesnt matter which store, or what time of day, you can count on getting good, fresh food. Their tea is a must have.
Loved being with our family. Very friendly employees! Clean place. Good was great. I had 1/2 sandwich and 1/2 salad and it was just enough!
I have been to this restaurant several times - each time having a SO SO experience. and each time thinking that I picked a weak menu item. - Im one to always give a business a few chances just in case theyre working out operational issues or may have a weak item. After todays experience, I will not be going back - I ordered their Berry Nut Salad and a cup of chili and my wife ordered the tortilla soup and french dip sandwich. - lunch was horrible! - the salad was mostly just lettuce with few berries and nuts - there were no other elements to round out the salad - no carrots, tomatoes, onions, etc., Just lettuce, a few strawberries a few nuts and strawberry halves - The chili was watery, with no beans, tomatoes, onions, and no chunks of meat - I could have drank it with a straw.. My Wifes Chicken Tortilla Soup had one small chunk of chicken in it and thats it - the soup was thick and starchy and was served with about 9 nacho chips on the side which was to be added to the soup - she didnt. The beef on the french dip was dry. Two Thumbs Down for McAllisters Deli on Cox Rd. in West Chester.
One of the best deli restsurants their is! Great food, great staff wuth a clean environment! Im a regular! Try the Rachel- a turkey reuben on a croissant. You wont be dissappointed!
The spicy turkey melt was a mix of savory and hearty. 1/2 lemonade 1/2 tea with real blueberry purée is a must.Would recommend. Would eat again.
Not impressed. Definitely over-hyped. Chick-fil-as tea tastes better than their legendary hamd-crafted sweet tea. My meal cost almost as much as a dinner at Texas roadhouse, and wasnt above average flavorful.
Rude employees when asked for drink. They were rude. Went their today to get my son a kids meal and It comes with a cookie but the cookie was like soup McAlister needs to do better.
Food & people great. Slow serve today, not the usual for how many patrons here. We love the sandwiches & I like the potato salad. I think diverse foods for everyone.
Staff were safe and very friendly! Food was awesome. Everybody enjoyed their dish. The au jus sauce was really good for the French dip
Met some family there, service was excellent and the prices were reasonable and it is actually a very nice restaurant.
11 19 18. Slow service Monday 630pm. Waited in line for 20 mintes and then another 20 for food. They brought each order out individually and then forgot an order. We told them what the order was and then waited another 10 minutes. They need more help in the evening and retraining so they undrstand we go out to eat together ,not separately.
Love the food always made to order. They follow preparation instructions you may have, such as no tomatoes or gluten free. Also love their half tea/ half lemonade.
Always awesome food. Friendly faces with great personalities. If you havent tried McAllister you dont know what your missing.
Worst customer service ever! I told the girl 4 times I want the sandwich cold and the bread not toasted. She had a bad attitude and said alright I put cold. I told her it would come out wrong if she didnt tell them not toasted. I told her it happens every time. Guess what after waiting a half hour for a very small order it was wrong. I asked for the manager and she wouldnt get him. Then after waiting again for the sandwic3h I got home and no cheese on it. I paid extra for cheese. Also the club sandwich had a toothpick in it. Not holding it together, between the meet playing in the sandwich. I bit into that. Tortilla chips for the soup were stale. All together crappy meal. They were out of drink carriers so the 3 drinks I ordered I had to cancel because my car doesnt have enough holders.
Friendly service. Great Ruben!
One of the better experiences at mcalisters that I have had. Food was very good and fresh and the location was quite nice
Great food. Excellent service. Always enjoy coming here when we visit.
Not as great as used to be. Food good, however floor people not as helpful. Most important to us, tables never wiped down the 45 minutes we were there on Saturday 2pm to almost 3pm. :(
EDIT: Going from 2 down to 1 star. Against my better judgement I tried this location again. My jalapeno crunch didnt have the jalapeno chips (the crunch part of the sandwich). I noticed and asked for them. They threw a wrapped styrofoam box in. Got home-- they were tortillas. The lack of detail is stunning.I love McAlisters overall but this location is consistently subpar. Items are often inaccurate and poorly crafted. My most recent visit to this location had a piece of deli paper melted into the cheese of my sandwich. This is just more inattention to detail. Drive the extra distance to the location on Mason-Montgomery. They are always better.
The sweet tea, nice treat on a hot day. If you are a fan of potatoes, you wont be disappointed with the spuds the size of your head! Quality food, and they provide catering too.
Crew was very friendly and helpful. Food was delicious. McAllisters club is fantastic with cucumbers instead of spring mix. Ordered to go was very fast
Generally good experience this week, sat outside on a nice day in their shaded patio. Food delivery took longer than expected, watched someone else go ask if their order was lost after we almost did the same. Food delivered was very good with the exception of some wilting/darkening spinach and I could not detect any guacamole on my spicy Southwest chicken sandwic which the menu claimed it would have. Otherwise a pretty normal McAlister experience.
Quality of food is always lacking from the West Chester location. They always forget your side item when you place a carry-out. Will no longer order this particular location.
One of my favorite places to grab lunch/dinner after testing at UC Hospital. The staff are very nice and the food is always hot/fresh.
The food is great. Can’t beat the quality. The problem is the young, irresponsible, rude works. The kids working there know nothing about customer service and it’s obvious.
The mac and cheese is heavenly. I wasnt a big fan of the veggie chili, but I have friends who like it. The service was good. It was very crowded at lunch time, be warned.
Pick two with a sandwich and potato is my favorite. Typically not much of a wait unless it is Sunday lunch. Staff is always very friendly and food is delicious.
Fair value for the size of servings are this chains hallmark. The pick 2 options are a particularly good choice. Pick 2 from soup, salad, any sandwich. (Thats also an excellent choice for sharing!) Typical long waits at meal time
Used to like McAllisters deli. It was my favorite place, I’ve been eating here since I was little, well I show up today and order my usual. Kids grilled cheese, sea salt chips (they just changed from lays to there current brand... lays was better. A lemonade and I said of rotel cheese dip. I ask for light ice in the lemonade, however yet again they pour to much ice. The food comes. They changed the cheese on there grilled cheese to cedar from American and didn’t even bother to tell me when I ordered it even thought this change has occurred in the last week. They no longer have American cheese. The rotel tastes different, it’s not as good. It was cold and not melted. They changed pickles too, they look like yellow highlighters. This is NOT the McAllister’s I know. I guess all those childhood memory’s at McAllister’s have finally come to a end.
Great food at really great prices. Fresh tasting and delicious items.
I get chicken caesar salads here often as its close to my office. I love that I can order online and just run in and grab it and get back to work. Its a premium salad co.pared to the salad bar at Kroger or ready made boxes from Wal Mart.One frustration is I usually order with extra chicken and extra parmesan cheese. But the online ordering system has a defect where once u order and pay, it shows your order and every time says clearly NO parmesan cheese even though it added the cost and calorie count.I have to call each time to explain and it takes the ease of use out of ordering from them. lately that has me going to Boars Head Deli which has decent chicken in my building instead.
I absolutely loved this place. Food is amazing. Service was excellent. Not expensive at all... gr8 family place. Must have the spuds..
I ordered a baked potatoe with butter, sour cream and cheese. It was hot and very good. The restaurant, including the bathrooms, was clean. The staff was friendly.
Food was great. The manager was super friendly and extremely helpful and made you feel like you were his best friends over for dinner. Lol
The team members taking our order had better customer service skills than the manager. Enjoyed the food.
Food great service outstanding but ordering from the app sucks for us oldies but goodies (:
The food is always great. Service suffered a little today, and I dont know why. It was uncharacteristic.Overall, good food and good company triumphed!Yes, I do recommend this place to meet friends.
I stopped in this evening for a to go order after an appointment. I live over an hour away. Got home finally hour and a half later or more and my French dip sandwiches were skimpy on roast beef and cheese and I did not get au jus for either one. I also had two orders of soup with no crackers. I shouldnt have to double check my bag for items that should be included with the order. I fed the beef from my sandwich to my dog. My friend ate hers, but couldnt eat all the bread, too chewy! Too chewy and dry without the au jus. Disappointed!!! Seems like the portions are getting smaller and smaller. 1/2 sandwich and 1/2 other is not worth the choose two price.
Our visit was good. The food was fresh & yummy. My only complaint was the tables were dirty when we were looking for place to sit & eat.
Part of order incorrect. One chef salad was just a regular salad. It was pickup so didnt discover until at home.
If you can go to the one in Fairfield, much better customer service and they fill the cup on your sides. I had a terrible experience with this location. But Never with any other one.
Ordered a sandwich, told the order taker twice that Im allergic to pickles, please make sure the kitchen knows. My sandwich arrives at my table with a pickle on the plate, juice running down into my sandwich. it was also missing the chips. I told the man who brought it that Im allergic, he said nothing, walked away for a moment and came right back with my plate. I asked him did he just remove the pickle and wipe it off, he said yes, I said Im sorry but I need a new plate and a new sandwich, plus i need the Doritos. less than 5 minutes later he returned with the sandwich and a bag of Cheetos. i smelled my sandwich, I could smell the pickle juice on it. I cant eat the sandwich, paid for it all, left my plate on the table, untouched. I am out $9.62, and Im very disappointed and still hungry.
Great, friendly people and delicious food! They definitely make sure their customers are happy
Not entirely sure what all the raving reviews are all about. Upon walking in, you immediately recognize it is an imitation Panera Bread. The food is below average. I had a BLT with Alvacsdo. Kind of hard to mess up. But the bacon was soggy, the lettuce was gross, and the tomato and alvacado were flavorless. I ordered my sandwich with a side of chips. I was thinking something like kettle chips. Instead I got the bottom of a bag of Lay’s potato chips. The lemonade was certainly made from a sugary concentrate. All of this for $11 dollars. Could have had a better version of this meal at home.
First time trying McAlisters Deli. Really satisfied... Fair pricing, great food, very courteous employees, whole restaurant was clean and well kept (even the restrooms).
We eat here often when in the area. Always experienced fast & very friendly service. The food is tasty and filling and their brewed tea is GREAT!
Extremely poor service to place order. 8 people in front of me at 2pm on a Sunday and I placed my order 24 minutes after walking in the door. I will wait a couple weeks to see if management gets this figured out. Ill try again and review again, good or bad.
The potatoes are fabulous. The salads are also very good. The sweet iced tea is the best in town. Maybe a little pricey for what you get.
Amazing service!!! Ive been to several locations and this is by far the most welcoming, probably some of the best service Ive experienced at any restaurant. Food is always good as well.
Great food, great atmosphere. The cashier was making us laugh the whole time. And, as always, amazing sweet tea!
Service was a little slow, but worth the wait. The food was delicious. I had the French dip and grilled chicken spud. I will be back!
Good food service was good too. I am still looking for the best sandwich. French dip is the best so far
The line was about 20 people deep with 1 register and almost no open seats. We fully expected a wait, but we did not expect to stand in line for 10 minutes and only move about a half a foot.
Fantastic meal today. And the Togo pickup is next level! Very efficient place.
Food is delicious. I love the variety of sandwiches, salads and baked potatoes. One of my favorite places to eat!
There broccoli soup is too die for
The only reason theyre getting one is the day that I showed up at the time they were supposed to be open they were not Im not sure if theyre in business presently or not it was kind of hard to tell so I guess I will have to go back and check it out later in the day and see if theyre open or not because if they are their food is normally very good
Good food and tea. Great service (they hire good workers). This place gets pretty busy but they get through orders very quickly.
Food is really good one time and so so another. Never fast and the mashed potatoes suck. A place that sells huge baked potatoes could at least have real mashed.
Mcalisters has the best lunches; soups, salads, & stuffed potatoes made fresh. Wonderful!
Excellent soups and sandwiches!! Very busy at lunchtime but staff handles crowds very well.
Big variety of sandwiches, salads and spuds. Comfortable interior, great service. It gets very busy during lunch.
Really great service even when doordash was being very bad. The lady who talked to me was super sweet and remade my sand which with no question and without asking at all.
Love this place. I come once a week every week. Quality food, great portions, great service. Always consistent! Highly recommended.
Ordered a turkey avocado sandwich and my avocado that was put on my sandwich was almost completely brownHow can someone making sandwiches not see that. Please watch what u put on peoples sandwiches.
Food was fresh and excellent. We went on a Sunday evening and the restaurant was a little dirty. Staff was friendly.
This was the first time my husband ate here, He loved it & so did I. 😋
Great food and service
I love this place because the good of always good and theres a great variety. Soups, salads, baked potatos, and sandwiches. Theres even a decent variety of vegetarian food.
Absolutely love their sandwiches. Nice variety so there is something for everyone. One of my favorite restaurants!
Macheledth was very nice and friendly. Food was delicious and quick. Tables and restaurant was clean.
Good food! Great prices 😃 try the pick two meal 😉
Difficult to find a decent low carb options as this is sandwich and sweet salads. Try Caeser or Italian chopped. Food is good for counter service, just high calories.
Really like the Choose Two. 1/2 BLT+A and Potato soup was perfect for lunch and very tasty!
Curbside order was ready before they said it would be. Didn’t mess up our requests.
Service is lacking. Got the wrong order twice in the same visit. Literally ordered off the menu, didnt change anything and it was still wrong, twice.
World famous sweet tea and the classic club sandwhich make the perfect meal. For dessert? How about a fresh baked cookie the size of your face!!
Love McAlister’s but not this location!!! Slowest one ever! Have a bunch of kids working there that could careless about customer service or how to make a freaking simple sandwich. Terrible.
I am always happy with the service at this McAlisters. They have THE BEST tea! Great place to go for lunch!
Very limited options for low calorie. Mac n cheese and mashed potato sides contain dehydrated chunks, suggesting they cook for long periods while waiting to be served.
Great food and friendly staff. It was our first visit and we will definitely return!
Great Food! Large portions! Service was fairly quick during the Lunch rush.
Amazing food. Great service. Casual atmosphere. Kids love the pizza & Mac-n-Cheese.
In my opinion this place is over rated. Just give my some white, wheat and rye bread and ham that has some flavor. Not a huge fan for the $$$$$$$ spent.
My food was served on a dirty dish. I was so disgusted, I walked out. Its not like I came in at rush hour. It was 2:30 and didnt have to wait, I walked right up to the counter. Very disappointing...
Staff helped me out and gave me $2 out of their own pocket when I was $1.50 short on food! Thanks Michael! Awesome service! (A little overpriced though)
Very good food that is made with attention. The soft drinks and sweet tea are the best around. They have a rewards program which is a big plus.
Love their many lunch options and granddaughter loves the kids lunch. Sy least I dont feel like Im giving her too much junk food here
Plastic twist tie in my sandwich. Called and was just told “Sorry”. Manager didn’t offer a credit or anything, not that I wanted anything else from them after biting into plastic.
The food was pretty good. Stopped in at lunchtime on a weekend and within a couple minutes of arriving there was a line out the door.
The potato spud was dry, but the sandwich and soup we had was pretty good and so are the cookies.
Great food; great price; even when they were full (almost to capacity) we got our food in about 5 minutes.
Nice middle of the road restaurant. Way better than fast food while still very quick. Counter ordering.
It ia great place to eat. The food is all good and service is good and friendly the ice tea was exceptional and friendly place . And clean
McAlisters Deli has an option for just about anyone. The food and service were both great.
Food was tasty, service was excellent and it wasnt crazy crowded during the lunch rush today.
Baked potatoes are so good. Come here every chance I get. Best sweet tea ever
Always great and exactly what Im craving!
I love the fresh food, and the wonderful service
Always clean always busy and always good food and great staff.
Always a friendly and welcoming staff. Never pushy even at closing time. Great food and a good location.
Delicious food and decent value. Staff is polite and very helpful.Cant wait to visit again
Good food and service, it was not out of this world, hence just the good ranking. The menu selections are nice, I will be back.
Great sandwichs and salads. Tea is always fresh and refreshing. Smiling staff. Clean store.
The staff just stare at you when you walk in... and My food was poorly made, the bread looked like it was a loaf of dollar bread
Total reviews rating 4.3
199 Reviews for McAlisters Deli 2023:
Review №1
2022-06-03The chopped savannah is yummy!Ive slowed my visits down here a bit, due to the poor quality and quantity of my favorite salad.Theyve won me back over with this one! It looks awesome, just like it used to.
Review №2
2022-04-24The wait to order was extremely long as there was only one person taking the orders consistently. Another person would occasionally step up to take orders as well. The restaurant was very busy and the cooks were working hard to keep up. The restaurant was extremely dirty with empty butter packages and empty cracker wrappers on the floors. However the ladies restroom was disgusting. (See attached photos) I brought it to the attention of one of the female cashiers but nothing was done about the cleanliness by the time we left the restaurant. This store needs more help and better cleanliness.
Review №3
2022-05-18As all McAllister’s are very much the same of each other, this one is conveniently placed right here in VOA and I have to admit it’s a nice little convenient facility I wasn’t all too wowed by their sweet tea but it’s McAllister’s we can’t go wrong.
Review №4
2021-11-05I am almost ashamed to admit how much of a food junkie I am. McAlister is my absolute go to for salad. However, I find myself going even when Im not hungry if I am in the vicinity of one. 🤤 ha ha. We were served by the GM Josh, who was very nice and accommodating (hooking me up with a Arnold palmer, with their famous tea). I had a half and half, which was half chef salad sub the ham for turkey and a spud. I forgot the name of the one I had but look at the picture doesnt it look tasty?! Anyway, Im glad we discovered this location. 😉
Review №5
2021-09-02My food was good just didnt have really good service. My sister was treating me to lunch. She ordered for the both of us we get the same thing every time. The attendant gives us our number tells us to have a seat at the table. She brings out one potato one cup of soup. Then asked us if we needed two Forks? how are two people going to eat one cup of soup? I wasnt happy about having to go back up and place my order. Although it didnt take long. Its always something something. Again our food.
Review №6
2020-07-21I went to the McAlister’s Deli on Cox Road today for lunch. I was with my wife and two younger children. The food was good. We all liked the food we ordered and the environment is casual and comfortable. The service was a little slow but friendly as always.
Review №7
2022-04-24Ordered 5 meals. Weve never had cold Reubens and French Dips before. Not sure if they were supposed to be cold, but they were as if they were refrigeratorated. The au jus was cold and clear. One Reuben came without cheese. One sandwich came out incorrect. Definitely not worth $81.
Review №8
2022-05-14Always a great lunch spot with my girl friend! Salads and sandwiches are very tasty! Tables are always clean!
Review №9
2022-04-23I used to love this place… I’ve been going here my whole life. Patty was the old owner and she was so sweet. The new owner Denis is nice as well, he is kind. The extreme problem is the employees gave all the customers dirty looks and cringed. They ignored the customers and employees all were in a group talking in a circle giving customers dirty looks. I came on 7/7/21. There were 5 customer service representatives up front and only 2 seemed to be serving customers. The food tasted amazing as always though, but the rude unwelcoming stares really hindered the dinning experience.Update: I believe this happened because they were low staffed that day an the GM wasn’t present. So I am going to update to 3 stars because my last 2 experiences were fair.
Review №10
2020-07-04Terrific, it was my first time and the young lady that waited on me was very suggestive and patience as I took time to learn the menu. I had a very pleasant experience, Thank you Mcalisters.