Outdoor seating
Yes
McAlisters Deli in Dayton
Categories
Location on the map
Dayton, Montgomery County, Ohio, US
Service options
Kerbside pickup
Yes
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great tea selection
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Small plates
Yes
Vegetarian options
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 937-890-0026
Site: https://locations.mcalistersdeli...
Site: https://locations.mcalistersdeli...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–9PM
McAlisters Deli in other cities:
Comments (199)
For the first time my food was terrible I shared my receipt just because it was a simple order extra cheese extra mayo turkey provolone lettuce and tomato I’ll try them again but never in the evening.....
Food was good, scheduled to pick up at 6:30, traffic was backed up due to an accident. Called a said we wouldnt be able to pick up until 7:15, they kept the food warm. Staff was friendly and I appreciated the extra effort they took for our order.
Staff was super friendly and the food was great! We love McAlister’s and will definitely visit again!
Let me start by saying, Im not expecting perfection when dining out. Nonetheless, rude and unprofessional service is unexcuseable! ( especially when I spend 30.00 for a salad and sandwich/soup for lunch)Loud unpleasant chatter among employees and the person who took the order should have called off instead of treating customers like an inconvenience!Food was hot and tasty, but the lack of respectful customer service left a bad taste on the restaurant, staff, and overall experience.
First of all, I will say that the food is good. I have never had anything bad tasting from McAlisters. However, twice now we have had an issue with orders. First, one of my co-workers found the rubber piece of an ear bud sitting next to her sandwich and today, July 15th, I found a large hair sticking out of my sandwich! They took my name for a free sandwich but not sure I will be returning for more food. This is the Miller Lane location in Dayton, OH
Marissa was our host with the most, she is so professional and has a lovely personality. The food was great, as usual & I felt safe within the building.
Vary Rude I asked for a straw cause there was only 2 and there was 3 of us so the girl rolled her eyes and gave me 2 more. I got a New Yorker and I don’t really care for the brown spicy mustard so I ask can I have yellow mustard instead the cashier says hold on let me look she goes back to a little bag and I see yellow mustard and I’m thinking ok good she comes back as says we don’t have any I’m thinking bruh what the he🏒🏒 what ever she says to my mother what do youu want just very rude food was not great so don’t recommend have fun if you go JUST FYI They have Coke products if you care
I love this McAlisters location. Food is always right. Inside to eat or take home orders. Staff is amazing. Thank you Miller Lane McAlisters.
Asked for my roast beef sandwich to be hot, and the first one I received had only the bread toasted with the roast beef still cold, not a big deal.When I returned to correct my order, I asked that my meat be HOT. They made me a new sandwich, but again, it was toasted bread and the meat was still just as cold.
Staff friendly. Food great. Servings too large for me. Reuben delicious. Busy however had two registers open for fast service. Quickly got food too. Able to have planning meeting
I love their pecanberry chicken salad. The food was fresh and amazing.
Big portions! Everything we had was good except the Chicken Tortilla Soup.
I love this place. Food is awesome, the staff goes above and beyond to make the food right and great tasting. The staff does everything they can do to be polite and helping to costumers. I have not had anything not tasty here. Love it
Good food and friendly staff, plus quick service from ordering!! Great for familys, business lunch/Dinner, or quick bite to go
Although the management has improved tremendously over the past 2 years, their quality assurance of to-go orders is consistently poor. Todays to-go order was missing a side of chips and a gallon of tea, which I had to ask for. Ive stopped using DoorDash for deliveries because of too many times they didnt put the gallons out with the order. They really need to reassess their quality assurance program for customers not dining in.
I love Their Italian Sub. But am very disappointed that in a place like this that They dont even have Italian dressing. Because of that I will not be ordering the Italian again. Also got a Chef Salad which was good but the amount of Meat and Peppers where no where near enough to match up with all the Greens. Which is over $10 for some Greens and not a bunch of Meats.
Good food, and lots of choices. Were also glad they changed the music, a couple of weeks ago there was really strange music playing. GREAT TATERS.
I never ate here I wanted to but the manager was a being rude. Food looks good.
Food is ok but there’s a couple rude employees and they turn customers away 45 minutes before closing.
Really good place 2 eat here & the tea is awsome
Ordered online, turns out they are closed and they locked the doors. Says it’s open till 9, some say 8. It’s 7:34.
AVOID AND DO NOT DOOR DASH! Absolutely wasted myMoney!! Ordered French dip via door dash...$20 for half a sandwich ... bread was hard as a rock & meat was garbage like Carl Buddign packet that had been left out to dry
The food is really good. But I cannot in good conscience give a lunch meat sandwich a 4. But the staff did make the experience worth the visit. As one of the first 2 people in the restaurant we were able to ask all kinds of questions. The staff knew the menu and had answers for us quickly. One item came out luke warm. They didnt throw it in a microwave. They made it again. It came out piping hot and fresh. Their strawberry lemonade is so thirst quenching good that I had to pace myself or I would have just kept drinking. By the time we were done the place was filling up quickly with customers. If you like potato soup I recommend you try theirs with your sandwich. The spuds are huge and you can load them up almost anyway that you want. But you better have an appetite for it. Come enjoy a good meal. Way better then some other sub places that I will not mention in any way hahaha. Keep up the terrific job!!!!!
Great sandwiches, staff too busy with one another.
Very friendly service. The food was okay. I think we picked the wrong items. We ordered salads and a kids french bread pizza. The salads were good, but not spectacular. The kids french bread pizza was replaced with a 5inch microwaved pizza that wasnt very good. Quite expensive meal for 2 salads and a kids meal.
-Loaded potatoes are yummy.-$13 salad with thinly sliced cold chicken… not so yummy-$6 kids pizza made with something other than pizza crust… disappointing and thrown in trash-My teen wanted grilled cheese but we had to order the melt with no Swiss or tomato. The problem was that they didn’t add extra of the other ingredients to make it a full sandwich. LOL really?! You’re a deli: Offer plain old grilled cheese.-Flavored teas are great.-$50 meal for three people (adult, teen, child) with mediocre food… no thanks.
We were visiting from out of town. I had seen the Dayton restaurant on a previous visit. Im glad we went. Staff was wonderful. Food was delicious. We have one at home. Im hoping it is as good.
Has not updated hours. Drove 30 minutes to find the doors locked at 7:50PM on a Saturday.Big fail.
I usually dont write negative comments. But today I purchased a sandwich from McAlisters and it was missing the condiments and avocado that are listed and promised. They also skimped on the turkey, lettuce,a dn tomatoes. Good thing we had mustard from White Castle from earlier in the day.They also have a bait and switch in the listed on the menu board it reads that sandwiches come with one side. What isnt listed is that this only includes Some of the sides and that others are Not included and you have to pay extra for those sides. This is simply misleading.Next time Im there, Ill inspect the sandwich to see what is missing before heading out. Better yet, Ill look for Firehouse Subs.
Place an online order, obviously the employees can not read as they made my specific order whatever they felt like. Ordered king club, asked for no mustard and extra mustard was added, ordered potato soup, asked for a bread bowl, got a hard serverly overcooked rock loaf bread, asked for nachos no avocado no jalapeños add chicken and extra cheese, got nachos with jalapeños and chicken and no extra cheese and no black olives. Only thing they got right was the potato salad and the Italian wrap. I loved this place, top on my sandwich list, but last two times Ive been the order is never right. Guess Ill be finding a new sandwich shop.
Had a great experience with the crew today. Registers werent working. However, the Manager was very nice and made sure we left happy. They earned customers for the long haul. Thank you!
The blonde one who works here is so rude and acts like a kid. I sat in here waiting for almost a hour for a doordash order while the workers are sitting talking about sushi. Unprofessional. Doesn’t wear uniforms. Talks and giggles while peopling are waiting for they’re food. Bad customer service. Didn’t get greeted when I came in
I had a big, delicious salad and the staff is friendly and helpful! The restaurant itself is clean and well-cared for. The service was pretty quick, and you can call ahead to place your order.
Employees where very helpful and nice. The food was amazing. The place was very clean, i felt very comfortable eating there.
I love how much of a variety to choose from. The sandwiches are hot,fresh and so good. The sides are great,too. You actually have a variety to choose from, not everyone likes fries with their meal. The potato salad is good. The employees were friendly and helpful.
First of all I want to start off by saying that the food here is absolutely delicious. I recommend the pick two you get value, and a delicious meal everytime. although this is not the reason for my review. moments ago i had a message come through asking if I was at Mcalisters yesterday, in which was. The GM Brandon took the time to track me down on facebook to let me know they had found my debit card. This by far is above and beyond service. These leadership qualities show in the resturant in which is always clean, organized, and the service is spot on and always in a timely manner.Thank you Brandon and to your team!
I think i found a place where i actually enjoy eating the mac and cheese.
Food was delicious
It was ok. Just your basic sandwich/soup shop.
My veggie spud was pretty good but they didnt follow my instructions so I was a little thrown off.. was expecting to have more ingredients..couldve been a misunderstanding. But over all it was still pretty good.
I had a wonderful experience there on Monday. I went with an old friend and my son. The women who took my order was very kind and nice. She brightened my day. Then, I believe it was the manager, he asked me if my son could have sweets. I told him yes, then he asked my son if he was offered a cookie, and let him pick out a cookie. I got a club wrap and it was delicious. My son was so happy he got Mac and cheese and a cookie, and I got to catch up with a wonderful friend. I will definitely be back again.
4 of us ordered. 3 orders were not correct. I ordered a whole sandwich and there wasn’t enough meat on it for a half sandwich. While making my daughters sandwich, they tore the croissant and just smashed it into the meat and cheese so it would stay together.
Food good, but very unorganized and slow service.Visited on Sunday evening at 7pm. About 6 other patrons in restaurant. Walked in and counted 12 dirty tables. Clerk had difficulty ringing us up and person after. I watched our order and one other order come out wrong. Watched patron bring back in the wrong take out order. With very few people inside, service was quite slow. Counted 5 people in kitchen and 2 working the dining room.Again, food was good, and hopefully this was an off night for typical service.
Totally disappointed because love McAllisters, but today it was awful. The fruit was not ripe plus whoever cut it up didnt do a great jobUnfortunately the rind was still attached. I ended up not eating it but had to pay for it.My McAllisters club was blan tasting and very dry. Almost as if the possibility was that of a newbie not knowing the ropes yet. I said something about the meal but nothing was done about it. My feelings are hurt now and its going to be a long time before I go back. Im giving a 1 star because I wasnt the only one that complained about the food quality and service. One lady stood around for 45 min and they didnt even make her food so she at least got a refund.
I was missing the brown mustard on my Italian sandwich & Im not 100% sure if i got the vinaigrette either, it was suppose to be on the side. Also we didnt get pickles. Ordered it through delivery probably better doing pick up. Food was still good !
Their chili apparently doesnt have beans in it.. Just ground meat and spices it seams. Personally, I feel like all chili should have beans in it and that the beans are part of what makes it chili. Other than the lack of beans in my chili (if you can even call it that) everything else was good.. Ill keep coming but will never get that slop again.
Love their Horseradish Roast Beef and Cheddar sandwich. They also have a mushroom soup right now thats very good. Great place for lunch or lighter dinner. And my daughter, hubby and I LOVE the Peach tea!!
The sandwiches here are absolutely amazing. Freshly cut meats and and other surprisingly fresh ingredients. Table service was included. Definitely targeted at the need for upscale catering services in the area, but a nice casual eatery as well. Paneras in trouble with this one!
The food was ok. It took to long. The cheddar broccoli soup was made at the beginning of the order and sat on the counter until the other food was done 25 minutes later so it was just warm. Alot of items were forgotten, just not double checked. Asked for extra pickle got none, asked for mustard on the side got none. All this was listed on the receipt correctly just not checked. Got a brownie but the bag was not sealed just folded down so it actually tasted stale and was a little hard. The brownies are my favorite thing so a little disappointed with that. Alot of the dashers were standing around waiting on orders so it was a bit conjested.
Them Spud baked potatoes, anyway you get one, will knock ya socks off!
I was really looking for a chicken salad sandwich, which they were out of and then I was looking for some raspberry iced tea which I like, and they were out of the raspberry, instead, I ordered a four cheese sandwich which fell a little flat oh, the cheese was okay but look like slices just piled on the bread and then of course cooked but not toasted together, generally I like McAlisters its a nice place, well-kept and clean however I think I caught them at a bad time in mid-afternoon when the interest was lagging however the manager explained he was somewhat short on help those lacking in the inventory of the things I was looking for. The meal was well bag and Care was taken to package at well I asked for a drink carrier in the drink carrier was not in stock either, my wife got a turkey sandwich club with all turkey which turned out to be decent and two sides mac and cheese and was looking for noodle soup but they were out of noodle soup and had chicken and dumpling soup which was okay as a substitution. The general everything was okay and the manager was very happy and cooperative and the workers were smiling and all was well.
Super clean. good food. I feel like they try too hard to plate like a high end dinner restaurant. But the food was great and the staff was friendly. The lemonade I got was delicious and was big enough to not leave me wanting more during the meal. Staff was friendly.
I walked in to your Miller lane store and the clerk behind the counter never said a word (no welcome to or how may I help you nothing); I had to say I was there for a pickup order. She looked at the bag on the shelf by the front door and asked if I was Doordash and I saw my name and said that was my food and she walked away and I had to grab my own bag. This is the second time I visited this location one curbside today I entered and it made me say Ill never visit this store again. The customer service isnt good and she needs to be trained and redirected to her behavior.
The first thing I noticed was how clean the restaurant was. Secondly, I was greeted almost immediately. My order was taken by the manager Brandon, who was very polite and courteous. As I waited for my order the staff members said hello and asked if I had been helped. My order was done within 5 minutes. I was thanked by at least 2 employees on the way out. Great service and a great team. Awesome job, McAllisters Miller Lane!
Food is oretty good. But this is the second time in 2 weeks I’ve tried to call and their phone doesn’t work. Also I ordered a strawberry shortcake. It was at least 3.99. Menu pic and description said it included strawberries on the side. NO strawberries. When I went in to ask they said manager opted out if strawberries bc too expensive. The piece of cake was about half the size of in the pic and if where I can buy elsewhere for same price.It also said cookies $2.85 which is high. However little sides $2 And side salad 2.29 are well priced.
The chicken tortilla soup and Ruben sandwich were great.
Food and service were great.
This was the first time here. We went during off hours, so we we did not wait to place our order. Was a little pricey, but the food ended up being very tasty. I debated between 3 or 4 stars because I like to watch the workers and how the customers interact with them. Lots of workers with nothing to do because lots of cell phones were in use. I had to go back in because they forgot our drinks. What I saw was a clean restaurant with decent food. I would come again but I will not make a specific effort to come again.
I ordered a Ruben sandwich that was so dry, I couldnt eat it. They forgot the thousand island dressing. The bread was hard around the edges. I was truly disappointed. The soup was hot and delicious but that sandwich was really disappointing.
Would be nice if someone would actually answer the phone. Tried several times over an hour time span with no luck.Wasnt sure if I needed the precious face diaper or if I needed to order take out.Well. Somewhere else got my business
Fast and great service, great food.
Great food, friendly service, clean restaurant, with reasonable prices.
Food is great! We’ve been here several times and their food and service sets them apart. I dined in today for first time with my two young kids who were being rambunctious but the hostess, Antasia, was so helpful and truly went above and beyond.
Great food, great service and the staff is amazing.
Great sandwiches, spuds, side dishes. All sorts of sandwich options. And YES, they have Gluten-free bread!Regular tea and sweet tea are great! And free refills on all drinks. (In fact, when you eat in, there is a flag, you can put up to say Refill please!)My personal preference is for the Reuben on gluten-free bread, with potato salad as a side!Portion sizes are generous.Go ahead and pile on the veggies and spices, because just before leaving you can pop in the rest room, and take advantage of the complimentary mouth wash!This is a very popular place, and you can wait a bit, at peak times.For pickup, they also have an app that can speed up that process.
Darn! We were driving through on Sunday, July 22 @ 1pm on our way to Nashville and wanted a quick lunch to eat in the car.Shannon greeted us, was kind, helpful and efficient. Beyond that good experience, nothing much good happened. When I ordered, my daughter ordered immediately after.My order took over 20 minutes and was mediocre at best. My daughters order took another 15 minutes and was missing part of the ingredients. These were just sandwiches! Nothing difficult, nothing that needed great preparation.The service was slow, uncaring and disorganized. The kitchen seemed either extremely disorganized or understaffed, and no one cared.I drive through Dayton often, I wont be back EVER.
The food was ok. I had a garden salad and a chicken club sandwich. The sandwich was slapped together without much concern and it showed. There was a dime sized amount of honey mustard and a few overcooked pieces of turkey. I could have overlooked that but the girl who waited on us was extremely uninterested in waiting on is and was very rude. I will not come back to this location again
Delicious salad and sandwich! All the ingredients are fresh. My ceasar salad was crunchy and creamy. The bread on the sandwich was soft. It was a baguette so it was chewy and full of flavor. The deli was clean and inviting. The staff were helpful with any questions.
Portions were small and prices were high.Service made me feel like I was imposing on someone in their home rather than using a business. The sandwiches we got were tough and dry.The sides were very good.
My food has always been really good here. There was one time that my wifes order came out wrong, but luckily the server who brought out our food from the kitchen was the store manager. When we pointed out the problem the manager corrected the mistake quickly and gave her some extra bacon on her BLT and offered her sincerest apologies.I wish that they served their vegetable soup every day of the week, because it seems the days that I choose to get lunch here, they many times do not have it available to order, just a bunch of other soups that are not that great.
First time experience was awesome! Cant believe its taken me years to finally try this place out! Portions are well sized for the money, everything was so fresh tasting. Make sure you arrive before 1PM on Sunday, line goes out the door, especially being spring/summer now. After church and kids sports, this place got packed quick! Oh, and the JustASpud potatoes is clearly sarcastic. Ive never seen a potato so big, I legit thought it was two potatoes but it was just one split and cut in half. Like I said, huge portions!
The food was good, the service needs some work. It took a long time to get 1/2 a sandwich and 1/2 a salad. My sandwich was wrong but I didnt even have them fix it as I had been there long enough. Another customer told them to just cancel her order.
Love the spuds here! It is easy to get full off of half of one of them. The choose two deal is perfect to split with someone as the portions are quite large. Staff here are nice and havent had any issues the few times we have been in.
Very good food. A variety of choices and great customer service.
This was my first visit here. The food was OK and so was the staff. Im just disappointed that I didnt realize the line formed on the left (we also werent the only people to come through the exit) and the guy at the counter never said anything, just took other customers before us. When I did order I asked him twice if they could leave the honey mustard off the sandwich. I get home and theres honey mustard 🙁
The food is overpriced and overrated. I got an Italian sub with a cup of potato soup and water for about $12. The sub was way too big to fit in my mouth so it completely fell apart before I was even half way done. And to make matters worse, there were zero napkins to be found. I had to go wash my hands in the bathroom since I didn’t feel like waiting in line again for one.As for the quality of food... It was fine but I’d prefer Firehouse or Penn Station. Both would have been cheaper and just as good.
Its a bit pricey for deli food but everything we had was excellent! My 12 year old daughter described it as a fancier Panera Bread. It does not have all the sweet treats that Panera has though. We will definitely go back!
I got the chicken club and was a bit annoyed to only have 2 baby spinach and a spot of mustard. Didnt fill even half the bread. But it would have been good if I had full ingredients.
Food was good as usual, however I was very disappointed when my husband pointed out the expiration date of a piece of cake he had gotten. It was expired and had been for around 18hrs. It’s terrible that they’d have looked at the date while bagging food see that it’s expired and still be handing them out to customers.
Fantastic food!! The service is okay... I didnt give 5 stars because the people who work there dont seem to be happy to be there! The restaurant is pretty clean. Food arrived quickly and tasted great.
Great sandwiches! I got half a sandwich and half was enough. I am stuffed! I got a cup of tortilla soup with it. The tortilla soup is also really good. A nice outdoor patio! Great way to enjoy a Sunday afternoon.
Good food just wish we could have stayed a little longer.
Love the sandwiches, soup and salads at lunch time. Even when busy, the line at McAlisters goes quickly. Staff are nice and helpful. Seating is adequate but it would be nice if there was more space. Ironically, the McAlisters at Dayton Mall had great space but I noticed recently has closed down. I guess the business there couldnt sustain the restaurant. Too bad. Glad to have the Miller Lane restaurant and look forward to every visit. Great food!!!
I walked in and told them I had never been at the place before. They told me specials, recommended crowd pleasers, and explained the menu and different options. Everyone was friendly and sweet. I ordered and it took barely any time for the food to arrive at my table. Everything tasted fresh. Soup was hot. Everything was perfect! I cant wait to go back in the future!
The best loaded potatoes and lemonade around!
My friends & I enjoy our McCallisters experience often. The food is very good with gluten free items offered. We especially enjoy the times when Wanda is working, as she is always so personable & efficient. She obviously takes her job to heart. Not true in so many instances with others.
Overall good food! The restaurant eating area could be cleaned up. When the line is long, it cuts into the eating area. Not a good flow. The food came out fast. Jalapeño Crunch sandwich is the best!
I have ordered here once through GrubHub and it was good. My family and I decided to place an order on our way home. I walk in and no one says anything. I assumed that the young man staring at me could help. Once I paid for my order I was standing there waiting for my food and I see a guy come in from outside walk over to a rack, take a bag and walk out. I turn to the cashier and ask if my food would be there too. Not really sure what his reply was I walked over to the rack. My food was sitting there.THE SERVICE HERE IS TERRIBLE! I will never return to McAllisters on Miller Ln.
Food usually not the issue - its the service. Somewhat lackadaisical.
Always yummy!! And great service!
Have always had great food and service. It kept very clean and the Manager Jerry is always in a good mood and takes the time to talk to us when we go their for lunch. Keep up the great work!
Sorry I am sure it was just a off day there but my first visit will be my last visit. I would like to say though when sharing my dislike for my experience lots ( 5 or 7) of friends,family, and coworkers said that they have not had the same experience in the past. . So again I am sure it was just a off day for staff but we had to wait way to long and paid too much for our meals.
Ordered online and was pleasantly surprised when I got a call letting me know that they no longer carried something I ordered but offered a substitute of my liking. Top notch service.
Love this place their potato soup is amazing only issue I have is they charge you online order fee even when you call for take out !!!!!
Cold food, warm iced tea, wanted a big baked potato but they were out of them. Food wasnt that good and overpriced. Its sad when Subway makes a better Italian sub. Manager did nothing for us except make excuses. Will not go back or recommend.
I used to love this place until they took normal lettuce off their sandwiches and put that garden mix on everything. Not all sandwiches need garden mix but the kind of lettuce the menu says will be on there. The service is also meh.
Love this place not much to say a bit pricey but its great to spoil your self with great eats.
Great deli place. Everything here is good. From the fresh lemonade to the soups salads & spuds.
Friendly staff. Had chicken tortilla soup-delicious!! Pastrami and Swiss sandwich, which was good but it was the THINNEST deli sandwich I have ever had! That is my only complaint!
Was not a good experience. The servers and ordering staff were rude. We stood at the front counter for like 5 minutes before anyone even minded to take her order. The chili was like something that came out of it generic can. The meat on the Reuben was tough and there was almost no sauerkraut or cheese on the sandwich. We will not be returning to McAlisters ever.
Service was great! The whole staff had a positive attitude, and the manager Mark was very kind. Will eat there again because of them. Thank you.
My angus spud was so disappointing. I was told they didn’t have caramelized onions and I was told I could substitute red onion but the spud showed up with no onions and barely any meat or cheese and 1 butter. The staff was friendly but their service was terrible. The young man running food spent a lot of time pulling up his pants.
Went to have dinner at approx 8:20 first stepped in to door to some saying we are about to close, then walk up to counter and was told that they would only wrap food to go. Google even says that a person average stay is only 45 min. So I guess you dont want a family of 6 to gave dinner at your restaurant.... I have loved your place since it opened but feel like we were treated poorly tonight because your manager wanted to lock the doors when you publish that you close at 9pm or 10pm depending on rather look at web site Google or facebook you take customers until then... bad customer service
Ordered a French dip and cucumber tomato salad. Didn’t receive the Au Jus for my sandwich and the salad had no dressing on it. It was just a cup of tomato, onion, and cucumber.
The staff was very friendly and professional. The food was delicious
The food is good here. I normally order it off doordash but I went in this time. The people didnt seem happy no one had a smile on their face or anything that resembled a smileThe food is awesome
Waited dam near an hour for my food. Then got offered a cookie for my time. The cook when asked why, said he just didnt make it. Too many black people working there for them to ever get my money again. Im black myself.
I love this place. Great sandwiches and they bring it to your table. Great thing in this time.
Enjoyed a great 1/2 cranberry club sandwich and cup of broccoli Cheddar soup there over the weekend. Good food, fast, and convenient.
I had the Reuben with a side of Mac & cheese. The Reuben was among my top 5 ever! Lots of meat, good portion of Sauerkraurt, and plenty of thousand island sauce. Yum! The mac and cheese was savory and creamy, and very good as well!
Order wasnt ready. I wasnt notified and got called after pick up time to be told it would be an hour late.
We went the one on Miller Lane in Dayton, Ohio. Very expensive, $21.00 for two cold, dried up sandwiches, and dried up Mac and cheese! Never again.
It was good. The line was very long and moves a bit slowly, but the food was good and accurate.
We have gone to this location more than any other Mcalisters. We have been to the Richmond, Indiana location a few times. We have noticed the sandwiches are quite a bit smaller at the Miller Lane store than they used to be. The Richmond store hasnt changed their sizes at all. So needless to say we are very disappointed.
Order took 20 minutes after expected time, and food is cold. They also forgot the dip for the French DIP sandwich. Overall just poorly run and sub-par.
Always delicious. I cannot ever remembering having a bad time here. Really not the cheapest, but you absolutely pay for what your get. It is worth the money.
Expensive but fast and amazing.
Good food and service. Lines are long during lunch but it moves pretty quickly. I usually get the Turkey Cobb sandwich and NY cheesecake.
Try their chef salad! Its very delicious. First thing I have tried there. Very big but you can eat it in portions :) also everyone is super nice.
Let me tell you about my recent trip to McCalisters Deli on Miller Lane today. Not often you hear the good reviews, so I would like to tell mine.I recently just got out of the hospital Saturday afternoon 9/2 and I have not had the appetite to eat anything. Today 9/4 is Labor Day. I, still feeling weak felt I should probably try to eat something before I ended up back in the hospital. Rewind to this morning, after waking up and finding our our daughters rabbits has passed away, our daughter chose to go to McCalisters for lunch. Now, anyone who knows me, knows that I can not go ANYWHERE without someone messing up my order. I cant have cheese, they put cheese on my sandwich, I ask for no pickles, I get a pickle etc. Always, my orders are never right.So we order our food and I order a half King Club (which is double the size of the McCalisters club. A sandwich our daughter always gets) with half a potato. When the order comes I realize that my half sandwich is the same size as my daughters. I go back in to order another half bc its clearly not going to fill me up. As I reach the counter, my fiance walks in and tells me that they forgot our sons mac and cheese. I let the cashier Ms. Wanda know. At this point she can tell Im upset but Im willing to pay for the extra half sandwich. She then preceded to tell me that she will handle it. 5 minutes later, she comes out with the Mac and cheese and a fresh, whole sandwich, free of charge. She said that She could tell in was upset. They have a new person training in the back and she appreciated me being understanding. She just hope it brighten my day a little bitI cried right there. You dont find custome service like her or this establishment anymore. I was very willing to pay but she took it upon herself to handle it by treating the customer to make their day better! We are 100% McCalisters customers for life and if ANYONE wants to know of a great sandwich place to eat with the best customer service around, I will always recommend this place! Very grateful for Me. Wanda and all the employees there.
Great food..We got the club king it was huge 10$ a sandwich worth every bite.. Very busy but didnt have to wait to long... Very friendly employees also.
It is a very unique place. Cashiers and servers are very nice.Go to cash register, order your food and drink. Have a seat. They bring it too you on plates.
Actually,there are two sides to this review...Stopped in with 12 people on Saturday evening....based upon a recommendation from our son...There were at least 12 empty tables that had not been bussed...and not many patrons......We were told that staff had called off or went home...So we left....Tried it for lunch the next day...It was clean and efficient,good was great...Maybe a management problem at this location.
Stopped here today for dinner. the potatoes were overcooked. The manager Robin went out of her way to make it up to our group. Very friendly and kind.. We will be back.
Fantastic food and service! Don’t know why they only have three stars. Got the Reuben sanwhich and it was perfect.
The food is always delicious and fresh. Staff are awesome as well. I always feel welcomed when I eat here.
Super service. Guy On the register @11:30 am today in the button up shirt very professional and friendly. Definitely will be back 😊
I really enjoyed. Great place for a quick business lunch
Potato was so over done. A veggie potato, it had one leaf of spinach, 2 small pieces of broccoli. That is it. Asked for no onions but it had one sliver of onion on it. Not impressed. The ice tea is good.
The food is very good. Staff is friendly, they sometimes have difficulty getting the order correct. Overall a great place to eat.
The prices are good. Ordering line is slow. You may or may not get what you ordered; it may or may not be what you expected; you may or may not get a full set of silverware; you may or may not get the slice of lemon that you asked for in your water. All said, we keep coming back!
Dont tell customers youll bring their food out to them if you dont even go out the front door and look for their car. After 20 minutes I had to go back in where they claimed they couldnt see my car (literally parked directly in front of the front door to the restaurant). Terrible Customer Service.
Good food and clean atmosphere. Had the Memphian and BBQ chips, and they were both tasty. The service was prompt with no issues.
Over priced food and management was not very nice. Then to find out the back cooks and preps do NOT wear hair nets or hats completely nasty. This place dont even get a stars. My family will not be going back there again!
Better than average food in a clean environment. Got the club wrap with potato salad, along w strawberry lemonade. All were good.
Simply put McAlisters deli has the best fresh choice of deli food around. From the salads to the soups and the amazing sandwiches you cant lose.
Fantastic service, delicious food. This place is the best!
The supreme nachos were so good and the customer service was good also.
Really bummed...the bread was soggy just not the same great taste anymore.I had the same experience before and hoped it would change after mentioning to a mgr. about low quality.
Had a small delay in getting my food. The manager delivered the food to the table and without request, offered to cover the check. Thanks for the great customer service!
This place never disappoints the food is phenomenal everytime.
Last three times Ive tried to order the spuds they have had to come out after I order and apologize that the have run out of spuds. In addition when I got home and was going to eat the rest of the order I didnt even get what I had ordered for my sandwich or my side
Food was great and hot when I picked it up. Great deal to feed my family.
We enjoy going there the food is excellent you get more than enough for the money when we go the staff are always friendly always have big smiles that means as much to me as good food they are ready to help if you have a question
French dip was yuck. Meat was too thick and gristley, au jus was cold. Hardly any cheese on it. With cup of soup and drink, comes to over $16. Going elsewhere - this is robbery.
Salad was good. Skimpy on salt, pepper. Butter and sour cream for potato. Sandwichs were just OK.
Way to expensive. Rip off for what you get. Do not go here until they either make the portions worth the cost or drop the prices so theyre reasonable for the portions they serve.
The service and food was great. Our sandwiches were delicious and the salad ingredients were fresh and plentiful.
Went in with my familly last Saturday, restaurant was practically empty at 5:30 in the afternoonAfter not being greeted I asked the girl wiping down tables for a highchair for my son at which time i was brought a booster seatAfter we choose a table we proceeded to go order and look at the menu, there were 2 girls at the counter one was closer to us and almost immediately walked over to the other girl to say something and then went away. After about 5 mins of looking at the menu, and still not being acknowledged by anyone I decided that if the staff showed this much enthusiasm in their service than perhaps they take that much enthusiasm in preparing the food, at that point I understood why the restaurant had only 1 customer in it at 5:30pm on a Saturday , I left without ordering
This has to be the slowest place in the world. Stopped in for a early lunch. 2 other people in here, took my whole 30 min lunch to even get my food.
First when I got there I ordered a water with our food when I sat down I seen something floating in my water it was a fruit fly so he gave me another water after swaying away a fruit fly once we received our Food halfway into it there was a FRUIT FLY in my food after telling the Manager he said theyve being spraying for fruit flys no Im Sorry or Nothing I told him We would NOT be returning to this McAlisters because thats Nasty If Anyone EATS HERE CHECK YOUR FOOD FOR BUGS....
Sandwiches were poorly made and very skimpy on the meat. Its not normally like this, but I have notice that the quality has gone down lately. Extremely disappointed!
Sandwiches were much better than last couple times. More meat. Last two times hardly any chicken salad at all. Much improved today.
Very good food! Clean atmosphere. Staff was helpful and kind. Will return to this local deli again.
Good food
Yum ! Never had any bad food and selection is outstanding !
Best Ruben sandwich Ive had in decades, since Upper Crust. Cool deli atmosphere, great service and staff.
Yesterday was my First time trying... And it was Delicious! 😋Also very nice Customer Service! ☺️
Always good food at every location Ive been to
Always friendly and accommodating. Good food, casual dining
The best! Staff is awesome, food is always good. I have never had a bad experience there.
Took 20 minutes to order today and another 35 before I had to just ask for my money back and go somewhere else. And when I did that, they didn’t even give me my money back for my drink. I get that I drank it, but in an hour wait, what’d you expect me to do?
Awesome. We had a mini reunion and ate outside. They came to check on us often and brought our food out to us.
Absolutely a spot worth visiting, the food is good and well prepared, the cost is affordable and it is consistently well organized in here. Highly recommended.
Excellent food good service and it doesnt take forever to get
Excellent deli! My daughter and I ate lunch here and it was delicious! We ate in and the place was clean and staff very helpful.
Very disappointed in the size of the half wrap that I received. Did the Choose 2 salad is decent, but the wrap is so tiny!
Good food. Wrong salads and did not get a change correct. Still fast and delicious.
Food is good quality just small portions for your money. Eating area has line going through seating section.
Great food, staff was a little offputting but the food was good,service was quick.
The sandwiches are filling. Great Mac and cheese side dish. The spot had a nice atmosphere.
Always great food and friendly service. Lots of healthy choices and nutrition information! Love those giant spuds!!!!
Upscale casual-dining with excellent Iced tea and friendly service. Extensive menu, including deluxe stuffed potatoes.
Great beautiful peaceful place i definitely will be back and this is the first time Ive been here and caleb helped me out with the items on the menu he was very helpful and kind i will be back
The food was very good. Hot ham & cheese enough for two with side. Very friendly staff.
I think their Black Angus Club might be my new favorite local sandwich. That with a side of potato salad is the perfect lunch break during a stressful workday.
Huge baked potatos!they were hot and fast.
Love the Autumn Squash Soup! And the Cheese Griller which comes on gluten free bread if you ask! A+
Best sandwiches you can get. Black Angus club is the best. Make it a king club though
Went for the corned beef and pastrami and was not disappointed!! Besides slymans in Cleveland that is one of the better corned beef pastrami sandwiches Ive had. I will be back!
Great selection of soups, sandwiches, and salads. It is a less fussy Panera.
I ordered the southwest salad and was missing a few of things on the salad that was suppose to be on it the roasted corn and the poblano black bean relish for starters it was disappointed
Great food! Good service even though it was busy at lunch time
Great food and clean environment with friendly and fast service is why I always come here (the ultimate nachos are top on my list)
The food is good but Everytime I get the Chipotle chicken and bacon baked potato, the potato is always over cooked.
Great food for a decent price. The guacamole and gorgonzola sandwich was wonderful and the service was good.
A pretty good place overall for lunch. The Pick 2 option for lunch is a killer deal, especially if you get one of the GIANT spuds.
Food is AWESOME ! Had Nicole for my waitress and she went way out of way ! She was like the food Awesome ! Very good place to eat !
Such delicious food... Cant beat the convenience of ordering from their app and having it ready to go!
Total reviews rating 4.2
199 Reviews for McAlisters Deli 2023:
Review №1
2022-04-13The staff was friendly, prompt and attentive. The meals were enough to feed everyone another meal for later. I ate half the potato (which was basically two of them together) and half the sandwich. They didn’t short me on any of the fixings and the sides were very tasty as well. The chili is thick and the service at dinner time was quick.
Review №2
2021-12-04Outstanding service and staff, clean throughout, well organized, and the best salad I have ever had!Stopped in on a Friday night at McAlisters Deli. We walked straight up to the counter with no wait. We were greeted immediately by a man named Terrence who I have to say is outstanding at his job. He is polite, patient, well spoken, and very friendly. He was quick to take our order and gave us our number to place at the table for when our food was ready.Within 10 minutes we had our food brought out to us. I ordered the full size Savannah Chopped Salad which was amazing!!! It is loaded with grilled chicken, dried cranberries, Gorgonzola, honey roasted almonds, tomato and cucumber on mixed greens. It comes Sherry Shallot dressing on the side. The salad itself was so good I didnt even use the dressing. My wife got the pick 2 which are half portions and got the half size Savannah Salad and Spicy Turkey Melt. She said it was fantastic. All for just under $20 total.I would not hesitate to recommend McAlisters to anyone. Not only for their fantastic, reasonably priced food but incredible service. Thank you to Terrence and all the other staff working the evening of 12/3/21. Great job!
Review №3
2021-12-08Great food and wonderful staff. Every meal I have ordered was delicious as well as their soups and spuds. Free drink refills are also provided.
Review №4
2022-03-16I have ordered food from here at least 2 times a month for the last two years and I give 5 stars! The sandwiches are amazing (Ive tried them all) and their potato soup is the best. If you like baked potatoes, this is the place! They are HUGE, well cooked, and toppings are generous. One of my go-to places to take out
Review №5
2022-05-07Overall good. Ordered a wrap. Outer edges of wrap were dry so I picked some off. Let them know before I left so they could check their stock. They offered to make another but I had already eaten it :) it was still delicious. Suggestion would be to have slices of cucumber and tomato for wraps and sandwiches instead of chunks. Just my preferences perhaps others feel the same.The person I spoke to at the end was kind. So overall good experience.
Review №6
2022-07-14Save this McAlisters please! We dont want it to close! The smell of rotten eggs permeated every aspect of the restaurant. They say they cant get any lemons. It was not clean. The staff was wearing what they wanted. To our sorrow the tea tasted strange. Once upon a time this was a clean place with great tea. The staff was efficient wearing clean khakis and polo shirts. It WAS amazing. Please fix this place to its former glory.
Review №7
2021-10-16McCalisters club is great! The service is exceptional! I love that you can go inside and sit down and order from the app. How cool?! We were able to do a working lunch with ease and didnt have to lug our laptops to the line. The dumplings arent bad but I would choose another soup. They are all sooooo good. The staff was super friendly and attentive. It was almost like having wait staff.
Review №8
2022-06-06The S.W. Chicken with Avocado salad is simply delicious!!! The dressing completes it.I was inspired to make my own version today. My husband loved it too and hes a picky eater!!
Review №9
2022-07-17Door has hours posted until 8pm. Doors were locked at 7:36pm when I tried to open the door. Their website stated they were open until 9pm and that is why I made the trip from Troy. I have no issue with the food and this is why I made the trip.
Review №10
2022-04-30Sadly waited 25 minutes while the familys lunch got cold. While there seemed to be plenty of staff, they seemed swamped although there was no line to speak of. At least the order was accurate.