Maya Restaurant in Berea
Categories
Location on the map
Berea, Cuyahoga County, Ohio, US
Site: https://mayarestaurant1.com/
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10:30PM
- Saturday:12–10:30PM
- Sunday:12–9PM
Maya Restaurant in other cities:
Probably some of the worst possible Mexican food Ive ever had in YEARS!!Really TERRIBLE!!Im sorry I tried to like but it was more like Tex mex than actually Mexican food.Just zero effort, the food was Bland and tasteless. I guess people from Ohio cant tell the difference between authentic Mexican and Taco Bell.First red flag 🚩 everyone there was from Ohio, not one Latinx person. All gringosSecond red flag 🚩 the salsa tasted like it came from a can. They said its made daily, but definitely doesnt taste like itThey need to revamp their menu, and style of cookingWhat type of a Mexican restaurant doesnt have horchata?Why dont they make their own tortillas?Why are they using white American cheese for their Mexican dishes?You can fool these locals but you cant fool me.Try better, I know you can do better if you actually tried.
I want to start of by saying that the self entitled reviews are nothing more than a laugh and should be viewed as such.This was our first visit, it was moderately busy, we were seated very quickly and were attended to very quickly and efficiently. Food came out quickly, hot and tasted better than expected. By better I mean amazing! I honestly didn’t expect such great quality with such low prices.Their Burritos A La Diabla are a must try!
True foodie and Chicano from Arizona providing a positive review for others. I always check reviews when trying new places and most dont offer great reviews. Im going to give my you my absolute honest review.My overall personal rating of this place is a 6/10. First I will start out with the the staff and establishment. The staff was very friendly and the service was great. The gentlemen we had was great, I never once had to ask for a refill. Anytime my glass of tea was half empty he asked if I needed a refill. The restaurant was very clean including the restroom which is always a big thing for me. The ambiance was great nice a cool not cold and not hot. The lighting was natural light from storefront not overwhelming from sun. I did notice they had shades on glass that can be pulled down if the sun was to much.Now for the food, I would say that it was ok not something that was great but certainly was not bad. The homemade chips and salsa were good. I asked for a hot sauce and was given the two on the plate. The light green sauce was my favorite. Very spicy and I believe the chili was habanero. It had great flavor and was spicy, my favorite. It also had a hint of cilantro another plus for me. The red sauce was a roasted chili, not a personal favorite but not bad.I ordered the number 7 combo that came with a enchilada and a chalupa. First thought was I never had a chalupa so I would try it. So here it is, the rice was nice and fluffy but lacked any flavor. The beans tasted like a bean dip, very whipped and runny. They didnt taste refried, almost had the taste of canned beans. The enchilada sauce was tasty not much a chili spice. The ground beef tasted like a something from a sloppy joe. The chalupa was actually really good, tasted exactly like a tostada. Topped with the included guacamole and green hot sauce it was the best thing on my plate. My wife ordered a chimichanga which was a bit different. It was topped with red sauce and cheese which isnt out of norm for some places. However, the taste in general didnt have the homemade nana taste. The cheese was a bit much almost to cheesy.Overall not bad and the experience was worth it. I was craving Mexican food and choices were slim to none over here. Would return and try other dishes if Im ever back in the area again.
Merce was a gracious and wonderful hostess. Merce made sure we were doing ok and even tho she had 5 other tables, she was excellent. The food was great and the service was top notch. Well definitely be back. Thank you again (Merce) and the staff for being so excellent.
Nice atmosphere. Guacamole was superb with the right consistency, not just thrown into a blender. Everyone of us 4 enjoyed the entrees which included a Chef special (rib eye steak with onions, mushrooms, peppers, and chicken enchilada), shrimp fajitas, enchiladas, and shrimp with cream sauce. We will go back when in Cleveland again.
I tried this place for the first time yesterday and it was disappointing. The service was decent. But we had kids with us (they were not siblings) they were only given one set of crayons (every other restaurant I have every been to has always given kids their own crayons) and I wouldn’t have cared if they were not arguing over them. I literally don’t want to use my time out to enforce sharing. I just want my kid to shut up so everyone in the restaurant can enjoy their outing. So, I asked for another set of crayons and the waiter gave my daughter USED crayons they had saved in the back probably for this occasion. That really irritated me. I feel a little entitled complaining about it but it bothered me nonetheless. We have a pandemic, kids carry lots of germs and I don’t know who used those crayons before us. I hope they were sprayed but who knows? Plus, why should she get second hand crayons? I am paying good money to be out with my kid and have a good time. I didn’t pay for second hand food. Then to add to this, my food was bland. The queso app and chips were good though. Anyway, that’s my experience and I will not be going back.
Wonderful food, great experience too! I love true Mexican food and Maya hits that spot! And I appreciated the service the night I was there with a friend. Our conversation wasnt going well and the waitress realized that I wanted to leave ASAP. Paying the bill for both our meals, but walking away from a toxic situation. Great job to our waitress!
Previously I left a review of Maya that was not the best, but I want to update that. Week after week I come in and get the Queso Fundido with Chorizo and an extra side of tortillas. 99 percent of the time it is great, today I did have a problem with it. But, I gave them a call and the situation was rectified quickly. Carlos (owner I believe/manager) is a very nice guy and cares about the restaurant and his guests. Definitely give Maya a try if you are in the mood for some good Mexican food!
Only reason Im giving this place 3 stars is because the waitress was a sweetheart! Loved her, I wish all females and males in this job were as awesome as she was.Sorry, I forgot her name. Now, the food was a total miss!! So flavorless,, I wanted to like this place so bad but I was very dissatisfied, couldnt even finish my food, oh well on to the next....so far Si Señor is on my top list.
I have always had a good meal and experience here. They are often crowded as the place is popular (there is a reason for that). Their food and service is always consistent. The Maya is reasonably priced too. You cant go wrong with Maya Restaurant. One of Bereas best restaurants.
I’ve only been a few times but from what I’ve experienced the food is pretty delicious. The only thing I would critique is that the margarita didn’t taste like it had any alcohol in it. Normally I will start to feel it after one jumbo margarita but I felt completely normal
My wife and i have been dining here for over 10 years. The food and service has been spot on every time. The drinks are delicious. And the beer is always ice cold and refreshing. Even when they are slammed busy. The staff gets it done. Everyone is friendly. And you get a lot of food for the money. And its delicious!! I would give them 10 stars if i could.
I like the expanded menu. Great new options that taste great. Always, and I mean always GREAT service. Great value for the money, even better on the lunch specials. Honestly, I’ve eaten here 30+ times and have never been disappointed. Within the parameters of good Mexican, service, and value locally they would get 6 stars.
The food was completely soggy in all the trays. Waaay too expensive for not preparing our to go food properly in trays.. Definitely not a to go place. We ended up throwing everything in the trash. Everything was also pretty gross and too salty. Salt doesnt make up for lack of flavor guys.
La comida es rica! The food is delicious! Came here on a double date and all four of us got something different. But all four had the same reaction. We loved it! Ive been to numerous Mexican Restaurants in the area (dont believe me, check me other reviews) and this is at the top. Ill be coming back, wish I would have found this place sooner. Next time I ditch the spaghetti and meatballs Ill be here for some chimichangas and tacos!
Weve been a patron for many years. Always fresh, great Mexican food. Excellent service. Nice bar and drinks delicious Margarets. Chips and salsa are very good plus the guacamole is fantastic. When we want South of the Border this is where we definitely go!Plus located in Beautiful Berea Ohio! 😁👍
We ordered one dish online on cinco de mayo. It was ordered at 1030a for a 1230 pickup. I got the confirmation email saying my food would be ready. When i got there the place was MOBBED no social distancing. When i finally got to the counter they matter of factly told me they were not taking online orders and if i did it was canceled. I was offered to place an order and wait in the over crowded lobby( during a pandemic. NO THANKS). I checked my bank account and the money was deducted for the order. When i asked about that the man said my money would be refunded sometime in the ext 7 daysWillnever give my husiness to this place.
Very comfortable place well lit, big windows. Chairs and booths. Alcohol is served. Margaritas are very good. Menu is expansive.. One of my favorites is The Rice bowl found under the title Specials. I ask for one half the amount of the rice usually served. The chicken bowl is very tasty. Their nacho chips are fresh and salsa is piquant. Good place for one or many. Service is good.
This is by far my favorite Mexican restaurant. The staff is super friendly, the meals are not only delicious but come out quick, and with an extra shot of tequila in the margaritas, they are the best around.I come here almost on a weekly basis at this pointEdit after 109 visits:My God, its still as good as its ever been. Maybe not weekly anymore lately, but I still go often. I cant think of a time that Ive ever been disappointed in Maya. Its such a pleasure every time I visit.I made sure to visit as often as possible through the pandemic to do my part in helping keep them afloat.
We were in town for a family reunion and we were looking for a place close by to eat. Since we were craving Mexican, we just googled places near by. This place exceeded our expectations! Amazing staff and no wait! The service was kind and so attentive!! Our waitress was quick to answer any of our questions and our food came out within 20 minutes of us ordering! The man carrying the food was not our waiter but was still patient and smiling, which was small but easy proof of the kindness of the staff. The food was fantastic! The chips came out immediately so we ordered guacamole. The guacamole came out minutes after we placed our drink order and was so good! We ordered a variety of different things on the menu (a salad, burritos, tacos, quesadillas) and everything was amazing, and genuinely authentic Mexican & even better prices! We came when tacos were only a dollar and the waitress did a great job of informing us. We will be coming again next year.
I am very blessed every time I go here! I am a frequent flier! My best friends back in Toledo are all Mexican and when it comes to having amazing food, this place hits the spot every time! The employees know me and are always very friendly! It is a clean place to eat. The food always comes out fast! I love it here!!!
Very good! Been a fan of cozumels since the beginning. Long time independence customer. Live closer this location and decided to try it out. Saw some.familar faces of servers Ive seen at independence. The service was good and the food came lots faster than Im use to. It was super hot. The salsa was a little more watery than use to and lack some cilantro and flavor. Otherwise the meal was great. Well be back!
Im not a fan of Mexican food generally, but its my girlfriends favorite. This place however, is very good and inexpensive. I have tried a few of their seafood dishes, fajitas, and burritos and they have all been very good. They also have a decent selection of flavored margaritas.
The food was good and pricing was fair but I was not real impressed by the margaritas, very watered down. Once the food came our server only stopped back once to check on us and then never came back again. We sat at the table talking for about an hour and not once did anyone stop by our table to offer more water or see if we needed anything, kinda surprised by that. Restaurant is clean and location is very safe. I still recommend it and will go back myself, I would just like more customer attention.
Ordered pick up at 4:15 and prepaid. Pick up time 5:35. I arrived on scheduled time to find line wrapped around building with well over 100 people. The line hasn’t moved in 20 minutes, no one out front with information and their phone is turned off. I imagine the food might have been good, but I’ll never know.
The wait i expected to be busy. It came highly recommended since we are new to the area. I get it is Covid all around but people should not be allowed to enter without a mask. There were many entering without. I saw staff talking to customers at the bar and removing their masks to talk. Not cool. The food....Phenomenal. In fact it was the best Mexican Ive had to date in 44 years. I hated sitting in the bar but it felt safer due to again, Covid. Best chips and salsa also.
We love Maya! The food is always excellent, and its a huge plus that many of the employees speak Spanish - my wife feels more comfortable here. The last time we went we pretty much had to beg our server to give us attention (refill drinks, tortilla chips, salsa, etc), but as far as we can tell this is unusual for Maya - every other time we have had excellent service.
Ive been coming here for most of my life. the service here is always friendly and they always have a big smile on their face. The food is very very good and it comes out extremely fast even when theyre very busy. The bar isnt all that big and only has a couple of TVs to watch but this is more of a sit-down place. if youre looking for a quick bite to eat on your lunch break I would highly recommend this one due to the fact that the service is so fast. The margaritas are on point and if youre looking for a pint their glasses are wonderful. If you have a birthday they will celebrate it with you giving you ice cream and a sombrero to wear during your meal as well as singing Happy birthday in Spanish! If your looking for Mexican I would highly recommend Maya
Maya is one of the best Mexican restaurants Ive ever been to, bar none. They have an enormous menu with tons of options from which is choose. The service is fast and friendly. The wait time for your food is also remarkably fast considering how mamy people are usually there. It is a great place for parties with lots of people. The quality is top-notch, and I cannot recommend this restaurant enough. Stop reading and just go!
Weve tried to come here several times and theres always a line out the door and a long wait!! We decided to come a little early at 5:30 on a Tuesday and the place was full, but no wait. Food came out so fast I thought they started making my meal before I ordered it! It was crazy fast! So good though! Authentic Mexican!Note to management: When we tried to come at a busy time we noticed a huge bottle neck at the front. Guests paying for meals, many waiting on tables or getting on wait list, and carryout orders getting picked up. All being serviced at the one counter by one person. This resulted in confusion as to who was waiting for what and people cutting lines and guests arguing with each other. It was VERY stressful which resulted in us leaving. If you consider fixing that bottleneck I think all issues would be resolved and youd have less people walking away and losing business. When we left, 3 other couples also left angry. We knew it was a busy time and planned on coming back, but unfortunately not all customers are patient and understanding. Just an observation.We knew a place that busy had to be good and definitely came back!!! Well worth the wait!!! Service friendly and food delicious!
The outside of this restaurant does no justice for it’s decorative indoor. It’s beautiful inside but, the flow of the walking to your dining table is odd. You are kinda cramped walking past people & against a wall but it’s okay no big deal. Just depends on witch way you go. Our staff was well mannered, kind, and attentive. Our seater didn’t seem too happy though. She looked sad. But, our waiter was cool. The food was absolutely delicious! I went with the house favorite quesadilla, The Fajita Quesadilla with shrimp. It was absolute pleasure. The pricing was well worth the serving of food received. Overall I had a decent experience, thank you.
This is my favorite resteraunt!!! Whenever Im in a sour mood my husband knows to bring me here and Ill be back to normal in no time! Margaritas are FANTASTIC, food comes out FAST and fresh and delicious!! I cannot recommend this place enough! Easily my favorite place in Cleveland, hands down!!!
The chips and salsa they give you when you sit down are always great and the cheese dip is a good compliment to go along with that. The food also comes out very quick after placing your order even when theyre packed, so if you know what you want you can be in and out very quickly.
Maya is our favorite local Mexican eatery. The staff is nice and they always offer great daily specials. The food is delicious, and they have a large menu (including vegetarian options). Their queso is wonderful. Their mixed drinks are incredibly strong and the margaritas come in a variety of fun flavors.
Had a bad experience tonight unfortunately... food was good but hardly any lettuce in our taco salads... but tons of chicken... so great for meat lovers... we went to pay our bill and was left waiting for ten minutes without anyone even acknowledging us... girl was on the phone with an order and there was only one register to ring out on and she was using it for this customer on phone.... many other employees came up to service desk but ignored us completely... had to ask someone to please take our money... plus horrible set-up as you walk in restaurant.... very congested... feel like customer service was very lacking
Hubby loved it, he got steak mexicano and said it was very tender and delicious. I didnt care for it. The beef tips were very dry, and the red sauce was overwhelming. Very strong tomato flavor over powered everything else. We paid $35 for two meals and two sodas. No alcohol. (Mine was just a beef tip burrito. No rice or anthing.)
Best Mexican resturaunt in the area. Very good and timely service and you can tell everything you get is fresh. Portions are more than plenty for the money you pay and you are sure to be greeted with helpful and friendly staff. My personal favorite Mexican resturaunt.
Mayas has been a favorite for my family for many years. Mexican is one of our #1 types of food to eat, so we like it to be authentic and delicious. Maya makes great margaritas, has amazing queso cheese dip, guacamole and has a huge variety of Mexican dishes that the whole family can devour! So yummy!
Maya is a classic staple in Berea. In a college town, Mexican restaurants always flourish and this is no exception. Their service is usually good, but sometimes on the slow side. The food is always hot, fresh, and very fast to the table. On any night expect a wait, they are always busy!!
Food was amazing and good price, Service was not so good, table next to us ordered after us but they got their food before us, I got my burrito 10 minutes before rest of my table got their food and my order was wrong, server said she didnt hear me correctly and didnt even say sorry for the mistake acted like I told her the wrong item , forgot my drink then came back with wrong drink then finally got it right, never was asked if we wanted to go boxs for our leftovers. Cashier was rude and just ran the card and threw bill down on counter to sign , never said Thank You for coming.. Too bad as I said food was amazing..
I have been coming here since 2010 and it is still by far the BEST Mexican restaurant in the Cleveland area....so many great items on their menu but a true treat is their homemade chicken tortilla soup.....that great appetizer paired with anything else on the menu is guaranteed to have you falling into a food coma and waddling back to your car
THEE WORST!! Just left here. Came here after work with my husband. Was seated and just Forgotten about. The Spanish girl with the curly pony tail just left us there. Took the order from the people who came after us and never bothered to take our drink order or anything. Oh well we had free tortillas lol Off to the Cheescake Factory. NEVER AGAIN
The BEST, most authentic Mexican restaurant in the area. Having lived in San Deigo for 40 years, I know my Mexican food =)When Im feeling homesick, needing a Mex fix, I head to Maya, STAT! The staff is wonderful, the food is fresh and plentiful. During my time there I feel like Im back home on the border...... until Im leaving and the icy winter wind smacks me in the face =p Oh, yeh, Im not in San Diego anymore...... =(Maya will cater your party, so be sure to keep them in mind when youre looking for no-stress party food. Or go all out, make it a Mexican themed party with the grilled carnitas. My guests love it when I do =)
We go out to eat at least 2xs a week, and this has to be, hands down, the worst experience ever... The waitress, Bella, was very rude, and made us wait forever, then when the food came it was totally different than what we had expected... Very distasteful, and too expensive, for what we received; not to mention the rude service. Im sorry, but I will never dine here again...
Very disappointed in the staff. The food was ok but I asked for the chipotle quesadilla, And had no chipotle taste. I asked for additional sour cream and by the time they brought it my food was cold. The staff never checked on us and never got refills. So I was very sad by this visit.
Used to love coming here once a week and order food for my whole crew, got all the belly points for a free meal and their internet goes down when you wanna use them...Avoid if you dont like being mistreated, they offered me nothing to compensate the situation just an apology and sorry sir thats 6.95.Lost loyal customers today!
Total reviews rating 4.6
199 Reviews for Maya Restaurant 2023:
Review №1
2021-11-24Had a date here and somehow we managed to get our food faster than our drinks! I had a Mexican Coke and my date had water. We were seated quickly and the food came quickly. The food was good and I could see myself coming back here again for sure.
Review №2
2022-02-10The food was decent. Drinks were good i had the guava margarita and loved it. The service was above and beyond. Merce was our server and she was what puts this place on top. She and the staff is worth hitting this place up. Also the food was super affordable.
Review №3
2022-04-27Fun, great time, food was amazing!!! Service was impeccable!!! The service here is so awesome! Will definitely return!!!!!
Review №4
2022-06-04Some of the best Mexican in the area. Great selection and pricing. Couldnt get better service. Food good and plentiful. What more could you ask for?
Review №5
2022-06-27The service was fantastic, and the food was pretty good. The price point will have us coming back again and again though. Great combination!
Review №6
2022-05-25WORST PLACE EVER! If i could rate this lower I would. They charged me for chips and salsa because all I got was queso. They showed me a new policy paper at the register said it was on the table when it wasnt. The server shouldve told us this when she gave us the chips and salsa. Skrew this place. Restaurants always trying to get their moneys worth.
Review №7
2021-04-21This is my favorite Mexican restaurant around! I always have a good experience here. Staff is always very nice and attentive. It is one of the quickest lunches around which is great for a in-between work lunch.
Review №8
2021-06-19Great CoronaritasFood was pretty typical ,BUT the meat fillings(steak and chicken) had a wonderful flavor and were very tender.
Review №9
2022-06-16One of my favorite Mexican restaurants around. My husband and I order takeout at least once a month and it’s always delicious!
Review №10
2022-06-19Best taco salads in town. If you want delicious, reliable Tex mex— this is your place.