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Phone: +1 216-281-7731
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–8PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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Total reviews rating 4.3

85 Reviews for Masters Auto Sales 2023:

Review №1

2013-11-18

Masters Auto Sales is such a wonderful dealership, although Ive had some credit issues and had an open car loan on a vehicle that I was fixing more than driving. My salesperson was Jose, he took the time to explain everything to me and made sure that I got the vehicle that I wanted and not a vehicle that I had to settle for. Dave the finance manager was great as well. He got me a payment that I could afford that came in under what I was paying with the other vehicle I had. I would recommend anyone to go to them and see what they can work out for you.

Review №2

2013-01-24

This is the best car buying experience that I have ever experienced! Not only were the salesmen extremely helpful, but the entire staff was so friendly it was almost unbelievable! Jose was extremely helpful and he was very knowledgeable about the cars on the lot and even provided a number of choices. The best part was financing, David was so helpful and he was so personable. I really enjoyed my car buying experience and will definitely do business with them again. Light Skin Wins LOL!!!!

Review №3

2015-12-17

My experience at masters auto sales was very excellent. I applied online and Erika called me right away and filled the application and the process was very smooth. Joe and the Team at MASTERS AUTO SALES were very kind and very helpful and he deserves a lot of credit for helping me out to get this car.. If i needed another car in the future i will be coming to masters auto sales. i highly recommend masters auto sales to everyone .

Review №4

2017-01-14

I came into Masters auto sales looking for a luxury car with a clean history and I got just what I was looking for. The staff was more than helpful and transparent with me and walked me through every step of the process. Everything was clean cut and to the point. We closed the deal within a couple hours. Great service and great cars. I highly recommend Masters auto sales for purchasing a car without headaches.

Review №5

2013-01-24

This is one of the best car experiences I have had I was going through a stressful time because my car was and they made this situation a less stressful situation. They made me feel welcome and they took care of me so that I was able to drive off in a car that day. Jeremy was a very helpful salesmen he got me into a car I like not just anything he took his time to help me pick a car. I am very satisfied with his service and the services of Masters Auto and I will recommend to anyone who is looking to buy a car.

Review №6

2013-11-22

Rick and Jose were friendly and professional. They both were patient and considerate with assisting me on getting my vehicle. I really felt comfortable doing business with them. Rick was very understanding and flexible when it came to setting up my car payments. Jose has GREAT customer service and he was very fast and precise. I would definitely refer my friends and family to Masters Auto sales. Thanks guys I appreciate it!!!!

Review №7

2016-11-18

This is my second vehicle from Masters in 3 years. I decided to keep my truck, because I love it so much but I also needed something smaller. Joe worked with my budget to put me into something immediately! I have never seen someone purchase a car so quickly. I will definitely be coming to Masters for all my car shopping and I send all my family and friends too!3 months later and my car is in the shop. The mechanic suggests that I take it back to the dealer because the computer inside the vehicle isnt working. I will call Joe ASAP because I hope he will help even though the car was sold to me as is. When I signed for the car Joe said, I took care of that car myself! I will keep everyone posted and updated on my situation as it unfolds!Spoke with Joe today, he advises that he doesnt have anyone available to look at my car and suggests I take it to a mechanic. All the mechanics I spoke with suggest I take it to a Toyota dealership which will cost me $108/ hr to even diagnose my problem. Needless to say, this is going to be a pricey fix with no help from the dealership that I already purchased 1 vehicle from.Went to the dealership today, my hybrid battery is bad and it will be $2800 fix! I am waiting for Joe to call me back to see what they will do since I have only had the car for less than 6 months. I was told that if I continue to drive the vehicle it could catch fire while in motion.11/18/16- I have officially took a loss with this vehicle! Joe hasnt been in touch with me in months to assist and I was forced to sell the car. They sold me a lemon. The loan company tried harder to rectify the situation than Joe and Masters. My credit is going to be severely damaged because of this and I DO NOT recommend this place for anyone.He rushed me into a vehicle and a purchase knowing that the car had major issues. When I got in the car Joe said, I fixed it up myself. BEWARE OF DEALER!

Review №8

2015-08-05

My experience with Master Auto Sales was excellent. The cars are in very good condition and the customer service is magnificent. They treat you as if you are family and they find the any car thats best suits you and what you are able to afford. I highly recommend Master Auto Sales to anyone in need of a vehicle.

Review №9

2013-11-04

I went to Masters Auto Sales car lot on November 2, 2013. I couldnt believe it was that easy to get financed for a car. This was my first time purchasing a vehicle. So, in my case I worried if I would even get approved. But, YES I DID. Im so pleased with my car, the hospitality they showed, and quick service. I walked in the parking lot and drove out. So, thank you Master Auto Sales for the affordable financing and car. Masters Auto Sales have so many nice, and affordable cars. So, GO CHECK THEM OUT NOW!

Review №10

2014-03-17

I deliver the mail to these cool guys at Masters. I just started my job and needed a car desperately. Thanks to Ken I was able to drive off the lot the same day. They even stayed after hours to insure I got the car I wanted. Quality customer service and overall good people.

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