Marcs Stores in Massillon
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Massillon, Stark County, Ohio, US
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Site: https://www.marcs.com/Stores/Mar...
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–7PM
Marcs Stores in other cities:
Poorly run location in the Amherst Plaza. Place is busy as a beehive most Sundays; today was no different. Two check-outs open is infuriating. So the wife waits while go to the car. As I pass the (not so courteous) courtesy desk I mentioned that there about 45 folks waiting on the 2 registers that were open. To which I got a smara$$ reply from the CSM on duty; oh 45 people, wed better get on that. PATHETIC!! The three young ladies were probably too busy discussing last night prom to take care of business.
I like the store but the only reason I gave it such a low score is because of the manager or assistant manager I dont know her name but shes been there a long time shes short with blond hair maube in her mid 30s but she was VERY rude to my mom on several occasions and I corrected her now when I go in shes rude she has walked away and let another cashier wait on me but when she has no choice but to wait on me she wont say one word not even thank you then shell turn to the next person smiling and talking Im not sure if its a racial problem that she has but she truly needs corrected its gone on too long
Total reviews rating 4.3
65 Reviews for Marcs Stores 2023:
Review №1
2022-02-10Thanks to the two employees at Marcs/Amherst yesterday who came out in the cold and helped my elderly mother across the icy parking lot. She was very grateful. Thank-you so much!
Review №2
2021-10-07Usually very good store. Recently moved up here and have noticed the lady in the meat section is never friendly,always looks angry and sour especially if you’re standing by and need something out of the case and she’s there. Second,there’s a blonde haired lady who works up front and she always has some kind of attitude. Sick of it honestly. She’s never happy and always has something smart to say.
Review №3
2019-12-31Friendly staff, quicker than going into big box stores. Also have good deals on closeout stuff.If you go at the beginning of the month it will be busy.The cashiers are mostly kids and they are nice.
Review №4
2019-07-30Lots of good deals I always end up spending more then I started out to. Because such good bargains. They dont have all sizes or flavors of somethings. But what they do have is good deals.Great for holidays decorations or gifts. Also partys an stuff for kids.Employees are nice an helpful as well.
Review №5
2017-10-07I go early because I love that I can zip through quickly when its not crowded yet. I also get a good parking space as I am slightly handicapped. If I have questions, the staff person closest to where I am has always been kind and helpful. They ask if I need help out which thankfully I dont. They were especially helpful this morning when a person before me had created a problem. I always do my big, weekly list at Marcs.
Review №6
2017-10-05I shop at Marcs over Wal-Mart whenever possible (especially since they now accept credit cards).Just today, I left my bag of groceries on the counter and walked out by accident. I returned a few minutes later after realizing the error and found out another customer had left with my bag by mistake. I was more than willing to pay for my items again since it was my fault, but the manager on duty allowed me to go through and replace everything I had lost for free. It was less than ten dollars worth of merchandise, but it said a lot to me about their commitment to customer service. Thank you Marcs!
Review №7
2018-03-24Awesome grocery although sometimes not as wide a selection. Priced as fair as any.Way way way better than Giant Eagle!!!Helpful people work here!I shop here all the time and am 90% happy!!!
Review №8
2021-10-27Well stocked and had enough cashiers working so check out was quick.
Review №9
2016-02-14Great store, not as crowded/crazy as Walmart, not as expensive as Giant Eagle but carries many of the same items. Store is clean, friendly and had a brand new deli! Bring cash out Discover.
Review №10
2017-06-04I do not like Amherst Shopping Center, which could be part of the problem, but I find Marcs not to be well organized and seems to be cluttered.However, they do seem to have good deals on some items and fairly good prices overall. Great deals on pop! Yes, I said pop.