Marcos Pizza in Harrison
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Harrison, Hamilton County, Ohio, US
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Site: https://www.marcos.com/
- Monday:11AM–11PM
- Tuesday:11AM–11PM
- Wednesday:11AM–11PM
- Thursday:11AM–11PM
- Friday:11AM–12AM
- Saturday:11AM–12AM
- Sunday:11AM–11PM
Marcos Pizza in other cities:
I got the Italiano sub but without the salami with extra ham in place of salami added extra banana peppers and had green peppers added.After baked add lettuce of my gosh it was delicious. Tasted just like Pizza Junction a pizza place in my hometown that was in business back in the mid 80’s. Best hot ham and cheese sandwich I’ve had since then. Definitely will be going back and get at other Marco’s to as they should all make the same has onions and tomatoes on it too. Thanks for a wonderful lunch.
My daughter picked up order, saw a tiny salad ($6.99!) and when she questioned whether she was given the correct size, the employee verbally assaulted her. I called in and spoke with manager and although she promised to immediately refund my money, it never happened!!! I doubt she spoke with her unruly employee either as she claimed to be going to do. I WILL NEVER GIVE THIS PLACE MY BUSINESS AGAIN. Sorry I cheated on you LaRosas.
5 Stars! By far, the best pizza I can get in my area. Me and my family are new to this state and we have tried a bunch of different pizza places looking for the best place that reliably can deliver us the best pizza. Marco’s is it. If all they had to offer was their pizza, I would still go out of my way to eat there. We order pizza here about every other week and the fact that they provide the best customer service I’ve seen and their fast delivery times is just icing on their delicious cinna squares! Taste alone makes them the best but their ease of ordering delivery, their coupons and fast serving times just blow everywhere else around here out of the water!
The pizza is always perfectly cooked and theyre generous with toppings. Im always surprised by how friendly the staff here is, and how they go the extra mile to make sure I get the best deals and some delicious pizza. I usually see a guy named Paul when I come in, and he always greets me super friendly amd gets me checked out quickly. I dont know if Ive ever even had to wait 15 minutes before for my pizza! If you want some delicious pizza in under 15 minutes with staff that is actually friendly amd attentive, go to the Marcos on Harrison. Would recommend this location to everyone!
PIZZA WAS GOOD BUT THE EMPLOYEE AT CASH REGISTER HAD KNOW IDEA WHAT I WAS ORDERING.SHE HAD KNOW IDEA WHAT WAS ON THE COMPANYS MENU. SHE KEPT ASKING IF WE WERE ORDERING A SANDWICH OR PIZZA WE TOLD AND SHE ASKED US 3 MORE TIMES AND WHEN WE TOLD HER OUR DRINKS WE GOT THE SAME RESULT WITH HER BY THEN I WAS OVER IT AND JUST TOLD MY HUSBAND IM JUST GOING TO GO SIT DOWN AT ONE OF THE TABLES. SO I LET HIM HANDLE IT...
Delicious pizza but I’ll be having my last Marcos pizza today. They refuse to fix the problem with their online orders. I live in a newer neighborhood (about 9 years old) so my address isn’t recognized in their system to do an online order and use coupons when I call to get it delivered to our house and get to use the coupon. Sometimes they are understanding and helpful after explaining. But today they just lost our business for the future and I’ll make sure to let others in the neighborhood know that the extra effort to get their pizza. In addition to the extra time and effort it take to order their pizza apparently they are rude now too. Today when we called the girl my husband was talking to was annoyed that he wanted pizza delivered even though it would be an hour wait. Then when he explained our address and wanted to use the coupon for online since their system doesn’t recognize us she gave him a lot of attitude and when proceeded to hang up on him. When he called back of course she answered again he asked to speak to a manager. The manager didn’t want to hear about the issue he was having and just wanted to put the order in. My husband insisted on explaining what happened and then once he was putting the order in she proceeded to Tell him coupons are online orders only. Clearly she hadn’t listened to anything he had said explaining our address and the problem with their system and there for not allowing us to place an online order. It finally got taken care of but we are done. I’ll eat my pizza extra slow to enjoy my last Marcos pizza. Luckily little Cesar and Pizza Hut are very fast and convenient although they don’t taste as good. Now I’ll be leaving a review on my neighborhood Facebook page too so my neighbors don’t waste their time with Marcos either. Such a shame to see them go.
Called in a pickup order tonight. It took the employees forever to answer the phone, then I was placed on hold. After about five minutes they answered again then hung up on me. So I called back it took then five minutes or so to answer the phone. When I did get an answer I asked about the “deals” going on the buy two medium one topping pizzas for 6.99 each, they confirmed that was a deal. That’s what I ordered. Estimated pickup time was 18 minutes. Well I got to the store about thirty minutes later, where four employees were just standing around, it took a few moments for them to acknowledge me. When they did, they had my order wrong. Charged me for one pizza instead of the deal that was going on. Told me they couldn’t do anything about it except for make another pizza and charge me for it. Then Proceeded to say it would take another 18 minutes. The employee walked away from the counter without saying a word after I told him I wasn’t waiting that long for a pizza. So I left without any pizza.The customer service at this store is god awful. They are disrespectful and do not care about customer’s. This used to be a good pizzeria to buy from but now you cannot even get your order taken. I hope you find better employees instead of ones who just stand around and ignore paying customers. This experience has made my decision to never buy from here again.
Once they got my pizza the way I like it .witch took a few tries. And talking to the managers of the store .Annie , Dan ,Marcus. Took the time to Perfect my Order. I eat there about 3 times a week and my pizza is the best pizza Ive ever had from any pizza place. Great service great management. Thanks Everyone
In the past, we have had notoriously bad service from this place. If they haven’t Completely gotten our order wrong due to a terribly bad online ordering service, they’ve taken 2+ hours to deliver. It seems pretty hit-or-miss honestly. Management seems rather lacking. The delivery guys are always very polite and seem apologetic when they are late. My qualm tonight is this: I just began watching Game of Thrones literally tonight. I wanted to order a pizza. They stopped delivering by 9:30. What kind of a pizza place stops delivering at 9:30? It’s not 10:30 or 11:00. It’s 9:30. Each time we order we say it will be our last. It’s like watching the Bengals play and cheering them on. We don’t know why... every now and then, we are pleasantly surprised by actually getting halfway decent service. Just enough to keep us coming back... it’s both a blessing and a curse.
I placed an order through DoorDash for Marcos as they had a promotion for 50% off your first pick up order. Store employees had no idea about the promotion. I paid via debit card prior to attempting to pick up my order. When we arrived to pick up the order a store employee claimed they had no order for us and that DoorDash must deliver it or we would have to cancel the order we had already placed and make a new one through Marcos website. My husband calmly tried to explain to her about the promotion, showing her the receipt and the employee raised her voice at him and would not allow him to speak. She yelled at him on several occasions as they tried to resolve the dispute. I am very disappointed in the customer service we received. The pizza was good, as always, but certainly not worth being publicly berated and disrespected over a miscommunication between DoorDash and the store.
Restaurant was clean, staff was friendly and helpful. But pepperoni pizza was way TOO GREASY!!!!Love your crust, but had to use a napkin to soak up the excess oil and grease to be able to eat it.Sorry, Marco. This is was our second time there since you opened. Our friends said it had improved.Will keep our fingers crossed it gets better.Thanks.
Pizza is good but damn most of the workers lack common sense. Since weve moved from harrison they dont deliver to our current address but they do to our nephews house. Called to see if it was ok if we met them there and you wouldve thought I ask for the answers to the universe! Unbelievable kids these days
Great pizza! Only problem with the Harrison location, they never send you coupons. I get them from about 5 other Marcos on a weekly basis. I have never received one from this location. I joined the rewards program and looked it up I have spent $243.00 with this location. You would think I would occasionally get a coupon. I tend to go to the other Marcos in the area and avoid Harrison now. Again, great pizza though!!!!!!
This place is more expensive than the other Marcos in Cincinnati. I ordered a sub on December 21 2020 from this location and it was basically just bread and provolone cheese, and paid almost 10$ for it, and there 7.99 at other locations. I will never return to this location, the workers also lack costumer service
I have to tell you. Ordered meatball bake and other items. Got the flu.. Gave meatball bake to daughter-in-law. Shortly after, got this phone call. Did you make this? How did you make this? Where did you get this? Told her, Marcos . She put it on pizza bread crust thing and went crazy. This is delicious. It is now her favorite. They already like your pizza. Now, they love your meatball bake. Thanks for making my family happy.
Was told 30-35 minutes for delivery for two pizzas and cheesy bread. Called after a hour and they said it was out for delivery. (We live ten minutes from the restaurant) called again after a hour and a half, same explanation. Two hours later they claim there was a miscommunication with directions and the food had to be remade. Really poor customer service.
We visit the Harrison Marcos many times weekly. This is where all my clients dine also weekly after arriving in town. This rude lady here has about lost the Harrison Marcos alot of money. We all agree, the food is good but being greeting every time is not acceptable. Guess after today we will move our lunch and money to another location. LaRosas. Sad .
Ordered for office lunch - best tasting pizza probably more of NY style - Ordered in person a day before - friendly staffs and guided me to get best ones - manager followed up before delivery and patient delivery person waited and delievered on time - finally....best tasting pizzas
Total reviews rating 4.2
199 Reviews for Marcos Pizza 2023:
Review №1
2022-06-06Food was good but if you want good cheese bread, go to Dominos instead. Delivery was on time (on a Sunday evening) and driver was nice! We usually only order Marcos when we get coupons in the mail 🤣 its more expensive than the other pizza shops in town with the same food options
Review №2
2022-07-17The Pizza was good for a chain. Not local NY pizza but tasty. The ingredients are fresh and the sauce on the pizza is excellent. They also have gluten free pizza which was excellent! Perfect and safe to eat if you are gluten intolerant.
Review №3
2022-04-05Love Marcos!!Went on a Sunday. Fast service. Soo good
Review №4
2022-05-23I would of given 5 stars, but our order was late. When I called after it had already been over a half hour late the manager was really rude. I understand staff shortages and they got alot of orders at once but it does not mean be rude when I wasnt even rude with you. I just asked the status of my delivery. With the food being late the pizza was still hot a fresh tasting. It was very good. And the delivery driver was very nice.
Review №5
2022-07-13Food and service are top notch, I like when I order pizza they don’t give me a ridiculous pick up time like other pizza places. They understand it’s just pizza and doesn’t take an hour and half, wait time is typically between 10-20 minutes. Very accurate in giving you everything your order.
Review №6
2022-07-19Im not in their delivery area but nice guys made a delicious pizza and delivered to my house
Review №7
2022-06-18Its a very nice place, better than I expected. We tried different menu items and we was very pleased. Will return to try other stuff.
Review №8
2022-07-01Always has a pizza deal going online and food is good, never had a bad meal.
Review №9
2022-05-05Pizza is always great! And carryout pick up orders always super fast!
Review №10
2022-03-20New favorite pizza place! Loaded with delicious toppings every time.