Main Moon in Canton
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Canton, Stark County, Ohio, US
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Site: http://www.mainmooncanton.com/
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–9:30PM
Main Moon in other cities:
I had ordered a dragon and phoenix, which is tsos chicken and hunan shrimp. What I got was shrimp and lobster sauce. Gross. I did try to eat the chicken, but it was so tough to eat. The egg rolls had no flavor at all, just greasy. That is the first and only time I will order from there.
Placed an online order tonight. They ran out of paper for their credit card machine. Waited almost an hour for them to get some. They suggested I go to Marc’s and pay to use the ATM and pull out money. Wasn’t interested in paying the fees. By then my food was cold, and not that good. They did not give me what was ordered. No compensation for the wait. No offer to remake my foods. This was the worst visit I’ve every had here. I’m hoping someone learns how to order enough supplies to operate
Today is Thursday 5/21/2020. I have always chosen Main Moon over any other Chinese restaurant, however, the past few times Ive ordered it has not been the quality that Im used to with them. Let me stay tonight they were over the top. Whoever is cooking this evening needs to be the one that cooks every night! Very delicious!
If I could give zero stars I would. I ordered pick up through door dash and paid online, then charged my bf when he picked up and it was the wrong order! Then made him drive back with the food while I have 2 sick and hungry kids at home to refund us. Absolutely ridiculous. Their excuse was that they had alot of orders! Seriously I will never ever order from there again!
My husband told me that we are never going back here again. Rude service, forgot eggrolls that we ordered, the food is bland. The sauce on my husbands meal had no taste whatsoever. The chicken in mine? Its mainly breading with a tiny piece of meat inside. The mall tastes better than this. There are so many other places with better service, food, and prices. Dont even waste your time.
I did a take out order that was rather large and they filled it with maybe 10 min wait. The place was clean, neat, and the service was very friendly. The prices are reasonable, and easily done on a budget. The portion sizes are well worth the money.The food was excellent. The lo mein was the best Ive had in many, many years. The egg rolls were perfect. The rangoons were much better than the skimpy ones Im used to. The general tsos has just the right amount of sweetness and heat.I will definitely be coming back, and I strongly recommend it for anyone.
I placed an online order. Get there to pick it up about 5 minutes before it was suppose to be ready. I waited for around another 5 minutes to be noticed by staff. When I told them my order they told me I couldn’t use my credit card but they would have more paper in about 5 minutes. I said I would wait. I continually checked on how much longer it would be in 3-5 minute intervals after waiting the requested 5 minutes. I was told “just a few more minutes” each time. There were several orders placed by phone and they never told their customers that they could not take cards until they came in to pay. The finally started telling customers to go to an atm and pull out money. As they were not compensating for atm or bank fees, I told them I would wait. Their “someone will be here with paper any minute” continued for over 45 minutes. My food was not kept warm and I should’ve just cancelled my order but did not want all the food to go to waste. When I got home, my order wasn’t even right. For spending over $40 and waiting almost an hour for my food, I expected better. I at the very least expected to have the proper meals I had ordered. With 5 staff working, I also expect friendlier and faster service. I have ordered here several times and as time goes on the service and food continue to fall below standards. Today however was by far the worst experience.
Ill give 2 stars to try not to be to harsh. Ive been here a few times. And it seems every time i go it gets worse and worse. Who ever answers the phones is as rude as can be. And when I had went in to pick up my food i had to stand at the counter for 10 mins just for the lady to finish her food and stare at me as i had waited. The food the last time i had orders from there honestly had to be a joke. The rice wasnt cooked all the way. The sesame and sweet and sour chicken was just drowned in sauce and there was little to no chicken in the breading. If you feel lucky and arent afraid to take a gamble then try them out, but if you want really good food i suggest going elsewhere.
This shop beats Panda Garden every day of the week. Best fried rice, best egg rolls, best crab rangoon (although they sadly icreased the price bc they know theyre the best), and best noodle dishes in town. Biggest portions of boneless ribs and best tadting too. Any Lo Mien or Mei Fun beats anything in town. This place is the best in Canton, dont doubt it, just buy it.
This is clearly THE BEST Chinese food you can get around Canton! Not the cleanest looking in the restaurant, But i know they pass with flying colors with the health dept. As far as the service at the register, and being Polite it doesnt bother me. We are different cultures... not a big deal.
This is the best Chinese Restaurant in the Canton Area. I have been going here for Chinese since I was a kid. I drive from North Canton to get it and my husband who is from Akron loves it as well. I have tried so many things there and I have liked everything. They are quick at preparation too. I call in and about 15 minutes later it is ready. Prices are not bad either. For 3 meals and 2 sides...under $30They have the best Fried Crab Rangoons and the best Wonton Soup.
I use to like main moon before they got cheap as hell using fried dough and passing it off as meat! All the business they get ridiculous! Open up the general tso or sweet and sour chicken if you find any meat at all it a piece no bigger than a fingernail! It dont even taste the same! Sorry asses, shameful
I love the fried rice it is the best I have ever had, but they could really work on their recipes, attitude, and communication. I ordered teryaki chicken with fried rice, but instead I got teryaki chicken and vegtable... not to mention the teryaki sauce was sooo disgusting!!! They didnt even use the right chicken... the sauce tasted like soy sauce mixed with god knows what, go to Chinatown on Tuscarawas now they really know how to make REAL teryaki chicken!
Total reviews rating 4
179 Reviews for Main Moon 2023:
Review №1
2022-06-13I asked if they delivered, but they said they only deliver through doordash and grubhub. However, their chicken and broccoli were outstanding! The customer service was great as well. One of the best Chinese Restaurants I have been to.
Review №2
2022-05-21General Tsos chicken looks more like sweet and sour chicken and tastes like nothing. Inedible. Just this wild red color. No broccoli either? Who the heck wants a big portion of just chicken and rice? Cmon get it together.
Review №3
2022-06-21Great service also the Crab Rangoon is so good. Definitely will come back again! Excellent Chinese restaurant!
Review №4
2022-01-01This place is awful. Smallest portion in rice. Their chicken and broccoli tasted nothing like the chicken and broccoli you get elsewhere. The sweet and sour chicken was also gross. Only reason they get 2 stars is for the spring roll and fried dumplings that were decent
Review №5
2022-05-10I like getting dinner from here every once in awhile.Im also stoked that they have sub gum wonton soup (or as my dad calls it war wonton soup). Its hard to find it anywhere else.
Review №6
2022-04-11The food is not good, some Workers simply dont Care & dont want to take the time to work with you. Their English isnt good.
Review №7
2022-01-17Great service it only took 20 mins and my food was dropped off hot and fresh. Although they did forget my sweet and sour sauce.....
Review №8
2021-03-20One of my favorite restaurants in the area. We’ve worked our way through the menu and I can’t say I’ve gotten a bad dish from here. Everything is made fresh to order! We’ve added it to our regular rotation of places to eat, can’t recommend it enough!
Review №9
2022-06-07Excellent customer service and awesome fresh food!
Review №10
2021-02-15Best egg rolls I have ever had! So crispy not soggy and hot even when I had it delivered. I wish I had ordered more! Food was very good and hot as well a lot of food for the price. Definitely would recommend