Kerbside pickup
Yes
Macys in Strongsville
Categories
Location on the map
Strongsville, Cuyahoga County, Ohio, US
Service options
Delivery
Yes
In-store shopping
Yes
Health and safety
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-846-7000
Site: https://l.macys.com/strongsville...
Site: https://l.macys.com/strongsville...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:11AM–7PM
Macys in other cities:
Comments (199)
Macys employees are fabulous! They are helpful and show you how to save money...30% off almost everything and 15% off beauty for friends and family days! I have friends that say Oh you shop at Macys? Its so expensive! Not so! They have a lot of sales and the prices are comparable to Kohls and Penneys. Plus the quality is so much better! I have purchased designer bags sometimes 50 to 70% Off! They also have a Stars reward program. You get cash back to use at Macys. They also have a great app! Macys is the best!
Great store didnt purchase anything what I went in for was overpriced
I went there to exchange a gift. I couldnt find much to choose from.The sales are pretty good, but if the merchadise isnt on sale I think the prices are a bit high for what they offer.
Trying to find all white dress for an all white event. Found nothing that pleased me. Not a very good selection
Selection in the plus size is very limited. There were 2 staff but only 1 was helping so check out was very slow
I always spend too much money at Macys!! I miss the Mentor location however. Strongsville Macys has been switched over with various apparel departments moved. Added a Macys Backstage which has off price merchandise but still not as good as the Mentor location that closed. They consoled check out locations on the 2nd floor and they are not staffed very well but is not their fault but if they offer a centralized checkout location it needs to be staffed appropriately.
Always have an enjoyable experience at Macys. Wish the Mansfield one hadnt closed though. Got a great buy on a set of ear rings for my wife.
Service was lousy. We couldnt find anyone to check us out. So we walked out and made the purchase somewhere else.
Nice friendly ppl the sales lady was great help would go again
Oh this Macy’s is huge. And my reason for visit here was just for MAC products. The sales lady at MAC Macy’s is very very talented she knows so much about the products. I spend more than what I thought. She said she can ship me for free if I want some products. Thats amazing.
Went to buy Estee Lauder and Chanel face powder, unfortunately both of them were out of stock. Thought they would ship to my address. To my bad luck even stock was not available at warehouse. Disappointed alot.
Macys used to be my favorite department store; I appreciated the wonderful selection and excellent customer service. However, during my last couple of trips, Ive noticed a dwindling selection of menswear, and a growing number of items mis-shelved or missing their price tags.Todays visit proved the worst. It was Tax-Free Weekend, during which all clothing items priced below $75 are to be tax-free. I found three neckties -- priced between $5 and $10 -- which I wished to purchase. (The Ohio Department of Taxation, which administers the Tax-Free Weekend, specifically names neckties as an eligible item.) However, after purchasing the ties, we discovered that we had inexplicably been charged sales tax on one of them. We returned inside, pointing to the error, and the cashier snippily informed us that all three items were ineligible for the tax-free weekend. That was demonstrably false, given that two of the three rang up as tax-free and the one that charged tax was the one whose price she had entered manually. She then attempted to tell us that, since neckties arent for school, they arent included in the Tax-Free Weekend -- which is also false, since 1) they were being purchased for school, and 2) neckties are explicitly listed on the states list of tax-free items for the weekend. She returned the items & tried running them through again, but again the tax was there. She shrugged and essentially said there was nothing else she could do, so we decided to leave without purchasing any of the items. Ohios Tax-Free weekend is not optional, and its clearly a draw for many shoppers; the employees should understand how it works, not cop an attitude when customers note that a mistake was made, and not blame customers for their own mistakes.
Macys is coming up with such good stuff to choose from and also the deals and offers are fantastic. Love the place.
Stop by here since I did order some coach woman sunglasses on line and the case came super damaged so I desire to returned at the store since I wasnt keeping something that damaged especially coach sunglasses the lady that took care us very nice and understanding and polite ask me to look around and yes I desire to pick something totally different and better yes I did pay a little more but I was happy with my purchase.
Little bummed they didnt have the jumpsuit as advertised In the catalog I got in the mail. Nor can I find it online. Great store. Got great deal on shoes!!
Got my wifes gift from here. The ladies at the jewelry and perfume counters were awesome!
The womens clothing dept has gone completely downhill! What happened to the dept size of the designer sections?! Theyre tiny and pitiful. What little is left is a size XS or S. Put it back the way it was before Covid. Give us more of a variety!And when Macys has a 30% off sale, whats not on sale is marked special so we cant use another coupon we may have in our wallet. Ive been shopping Macys for decades and Im ready to call it quits.
Great help even though they were short handed. Like Everywhere, I hope you all have patience with people working in retail because theyre way overworked with not enough help and too many hours to deal with
I went to return a pair of socks that I had received at Christmas and had a hole in them. Luckily I had the receipt from the person who gifted them to me and the customer service desk was extremely helpful their system was even able to bring up a picture of the socks and luckily they were still in stock so I was able to exchange for a new pair that was not damaged. Excellent customer service very much enjoyed the experience
Not sure how theyre still in business. The products they have in store are more expensive than if bought at Walmart for the same items. Online is even cheaper from Amazon. It could be because its attached to the mall in hoity-toity Strongsville but looking at their websites that doesnt seem to be the case. Great for window shopping, but but online from Amazon and save yourself 30 to 50% off of what Macys charges.
Not the smoothest experience. It took over a half hour just to return 3 items, and that didnt include waiting in line.
Service was good, but their 45% discount brought item down to resonable cost that other stores sell for
Great collection of clothes ,jewelries, fashion wears. One of the best Macys in northeast Ohio
Its s Macys. Walked into one of their standard sales. Wifes small luxery brand purse went from $250ish to just under $90.
Friendly staff and very informative. Wish they had more sales employees though the line was kind of a long wait.
I love how black Friday was so effortless for us! The deals were amazing and the Christmas spirit was awesome
Love Macys always having great sales ❤ that.
Great service at the online pickup counter. She was incredible and friendly! Fantastic customer service!
Still a great place to go to show your kids how it was and still is. I hope they hang on. Yes you pay more but you are supporting tradition. Spending $50 on recycled jeans for my daughters first pair was a shocker for me.
Whichever woman was working the mens department on November 1st in the evening was the most pleasant, helpful and professional sales associate I have ever encountered. There was a sale going on so she was quite busy yet somehow was cheerful and extremely helpful in detail for everything. She answered all my questions, helped me look for everything I needed and advised me on styles. Plus side she did it with a genuine care and happiness.
Good place too shop for lots of gift item clothes colognes makeup ect...
White older lady working the womans shoe department on Friday 12, 2021 around 3 pm made my shopping experience very uncomfortable. She was rude, condescending, and seem to be on a rush and could not be bothered with questions. I even had to step away while browsing for shoes cause I was on her path to get to the storage side of the store. Due to her thuggish attitude I was too afraid to ask for her name. Please retrain her in customer service or have her work in the back and away from customers.
I was excited to see the Christmas decorations but my grandchildren five and seven really thought they were amazing.
The young lady was very pleasant and helpful.
Didnt buy anything, just browsing. No complaints.
Best deal ever on a winter coat🙂‼️
I dont know if it is just me, but the pricing in Macys is always terrible. I can normally get a visitor pass for a discount, but this store didnt have them and just told me to tell them at the register which caused issues as they said I had to have a pass. The stock was a total mess although the lady in menswear was very helpful. When it came to ring up my stuff at another register the line was huge, there was a distinct lack of staff, and the discounts advertised didnt go through. I ended up paying more than I should have as so often happens in Macys.
Great sale and friendly staff
One of my favorite stores!
Went there yesterday and not only did the cashier take forever to ring up just a few items for the one customer ahead of me, she then skipped me for shoppers that arrived at least 5 minutes after I was standing there. Not to mention they approached from behind while I was standing in her immediate eyesight the entire time. I guess because Im black and the other customers are white, I must be served after them.
Love shopping here they have everything and more.
Its an okay department store. The employees dont seem like they want to be there or there than that its just okay. They dont have a great plus size section, but not many really do.
Stopped in yesterday as I was shopping with the family to check out the Nike deals. Quickly found what I wanted but not in the size I needed. I checked the app and then went to an associate for help locating the sweatshirt I needed. She verified it was in stock, walked me over to look for the item and then proceeded to tell me that I could look because she didn’t have time to help me because she needed to check people out. I understand that this was a super busy weekend but it was 9:20 pm and there weren’t that many people in the store so her rudeness was extremely uncalled for. I put the stuff that I had planned to purchase back and left. I can spend my money elsewhere if that’s how you are going to treat customers.
Lack of sales associates and lack of choices in the mens department.
The young woman in the shoe department was amazing. The lady at Clinique was ok but I purchase foundation and she couldnt give me a sample for my vacation because of covid. The other makeup counters do?
Very helpful associates and no difficulty with returns.
They Dont have What size clothes for man
Exelente person, and great service 👏
Nice stuff, high price.
Excellent customer service
My husband and I went in there to ask a question about Thierry Mugler mens cologne called AMEN.. We wanted to know if we get the mens Cologne refilled there.. Sadly we dont you have to order it online and have it shipped to your house or whatever...
Still has great customer service with everything still going on
Still very well. organized and nice displays. Well lit and easy to find clothes. Even a sports fan section for our local pro and college sports teams
Customer service is not the best. I ordered shoes online and stood at the shoe counter for about 10 minutes till someone even said anything to me. Then I was pointed to the pick up counter and stood there for a good 5-10 minutes. So I walked around trying to find someone and finally got helped. Other than that, great selection!
Amazing quality and great deals. I absolutely love the new order online and pick up in store feature!!! Item returns were incredibly easy as well!!Val provided exceptional customer service! I highly recommend this branch at Strongsville!
Large variety of items, great quality and fast shipping.
A place with a huge variety of options for clothing and home goods. I recommend only purchasing when they have a sale (which is every weekend). It helps to have a Macys card as you get more discounts, and are alerted of any special sales. Check out their website/contact the store before you, and go with a plan of what you want in mind.
The selection and quality they carry has gone down hill tremendously the last few years. Almost every name brand item I have bought at Macys the last few years Ive had to return because its had some type of defect. I was recently there the other day looking for a dress for the wedding and all these dresses were so ugly and looked like garbage bags with some flowers and cut outs on the shoulders. Just because some fashion designer says its trendy doesnt mean thats what everybody wants to wear and you should order product based on what your customers buy and not based on whats supposedly trendy. Just not the same store it used to be when they were Kaufmans and May Company.
Well stocked Department store. Most of the staff that Ive dealt with are very friendly and knowledgeable. Except during Christmas, the lines to purchase or return are short or non-existent. Helps to have a Macys credit card, especially for sale notices and returns without a receipt.
Had my watchs band adjusted here for free. The clerks were very friendly, its just kind of hard to find them. They have a good enough selection of jewelry, I just wish more was tailored for men.
Being profiled is NEVER easy to deal with, I was with my 11yr old son looking for Ralph Lauren polo shirts, as I approached the section, the 1st thing said to me was the clearance rack is in the other section, and theres no designer brands as if I cant afford Ralph Lauren. Very bad experience and customer service
Store had very few shoes out for men and two different shoes on display did not have a mens size 10. Took about an hour or so to find shoes that I was interested in that had my size.
Horrible experience with your online shopping and ship to store procedure! Spoke to customer service and cant even answer my simple question is the jacket at the store or not? After numerous times repeating myself I was told the jacket was but cant get it because I have not received an email confirming pick up at store. Its been 10 days since order and 7 days since the jacket arrived at store (presumably) and no email. Macys get your act together in a world of online shopping. You cant even get a simple order to fulfill without major hiccup. 1 star. The end .
I called this store from Minnesota looking for a prom dress that I desperately wanted, out of 5 stores that I called across the country, this one finally answered the phone. Nancy in the Juniors Department deserves 5 stars and more, she was so sweet and helpful and had the best customer service I had ever experienced, and that was just over the phone! Thank you so much Nancy.
Tatiana was amazing! She helped me pick out a foundation at Seiseido and explained the benefits.
I ordered an item on the Macys website and after 3 weeks, I still had not received my delivery. My 5- STAR review is specifically for MARYBETH in the customer service department at the Strongsville Southpark Mall location. After several attempts to contact Macy’s through their website, chat, email, I was not able to make any contact. So The Macy’s organization gets a big fat ZERO for making me experience a black hole situation. After several attempts to make contact, I decided to contact my local Macy’s store. I was connected with Marybeth in the Southpark store who immediately took action to find my package which, by the way was stuck in the mail delivery system, not with Macy’s. My package was delivered the next day. I commend Marybeth for her excellent skills and for treating me like a valued customer. Thank you.
So I went to the mall a couple days ago, walked through Macy’s, I had one rep be extremely rude to me because I had mispronounced a brand name I mean literally she’s like Um it’s Lancôme.. with an extremely rude tone, I literally was like ok sorry for the mispronunciation, so I left for awhile to collect myself but I went back because it had bothered me that a rep was rude that I made a mistake in mispronouncing a word,So when I went back and asked for a manager these two EXTREMELY SWEET ladies Bonnie M ( works in fragrance dept ) and Kathy ( Calvin Klein ) called the manager Mary Beth, and they all helped me, and actually help make up for the upsetting situation,I hope these ladies get a promotion, or something because they had turned what went into a bad night into a good night again..Thank you guys for helping me. I’ll forever be grateful :)
Cosmetic services were very good
It was as good as usual for Macys, but they have lowered their staff levels and also removed the directory signs - so I had no clue which departments were on which floors and I had to wait in a checkout line to ask for directions to different departments each time. I guess I will not be shopping at Macys unless I already know the individual stores intimately now.
It was a nice experience and good collection
Awful! It was so hot in the store that I couldnt even try anything on. I cant imagine how those poor workers stand to be in the store all day. It felt like it was 90 degrees in there. You guys have air conditioning, why not turn it on when it warms outside to make sure your staff and customers are comfortable? I wouldnt recommend this store. They dont know what theyre doing.
Returned a mail order item. Lots of cute things in store. Not ready to try anything on due to covid 19. Will return as soon as I am comfortable.
Some of the stores are a little messy and unorganized, but this one in particular was pretty solid. Not too many misplaced clothes or overflowing fitting room bins and staff was generally friendly.
Womans Dept left a lot to be desired. Options were limited. However I did find a few things in the ladies dept.
The return process on shoes is ridiculous. I had to have my Drivers license swiped & they needed my home address. Im not even the one who bought them! They were a Christmas gift. Yes, I did have the receipt.Because of this experience, I will never buy shoes at Macys & Ive asked my family to not buy presents for me from Macys.
Limited stock also, renovation taking place
Had a return, did find anything else to purchase
Basic clothing, workers seem confused and not wanting to attend to all customer needs. The split levels are pretty confusing with their organization, it should be split according to relevance. Instead youre running between 3 floors to find clothing, intimates or shoes
When I walked in there I told my son this place is too expensive for me and boy did I eat my words what wonderful sale value I had such a good time I just lost 46 lbs in this was the best trip I ever made
The furniture buying experience was so easy and the salesman was very helpful and courteous. The price and warranty offer was great! Ill be back.
Macys..usually I have to use the bathroom and this trip I did not or I would definitely review the cleanliness or lack there of. LOL! Im a stickler for clean womens restrooms. The sale is bogus, prices are marked way up so they can look like a sale..Example: a small pair of cubic zirconia stud earrings were regular priced at $100 ( when has fake fashion earrings ever been that expensive) slashed to a whopping $21.99. Come on? Thats disrespectful at best to delude the public in such a way. To the middle-class dont buy into it. No pun intended. If you can find items that seem to be on sale its because they are subpar and name brand is regularly priced. I do not like when stores pull bs sales moves. I wont be back.
Very nice store with employees that want to help. Upscale pricing with decent discounts offered that make their pricing competitive. Well worth the shopping experience.
Variety of products. Neat and clean. Associates very helpful.
Love to shop here. Can always find what I need in my size and have awesome sales
I stopped in this location because I needed to return something I purchased online. The staff directed me to the appropriate area and helped quickly, without complaining, and without trying to push me into another purchase. This was a very satisfactory visit.
Petra is an excellent sales rep. We were lucky to have her both times I purchased a watch for my husband and a necklace for my son.
Very clean. Well stocked with great bargains. Great service.
I had a issue with the cashier..I was standing there by the back and the cashier was coming on the floor, I had a boot in my hand and I ask her did she have a 8 boot and she ignored me she didnt know I had someone with me she approached her and ask can she help them who wasnt even purchasing anything so my friend said Im not buying anything, the lady that was talking to you, who you ignored wants to purchase something, THEN ASKED ME COULD SHE HELP ME.(WOW)
Ahh, the joys of the new retail experience. Commission sales clerks waiting at their register unwilling to help navigate the utter disorder of the cluttered racks. Be prepared to disrobe from the excessive heat.Ill stick to online shopping IF this continues.
My wife had her Macys credit card stolen and the reason I never reported it was because whoever stole it is spending less money on it than she did.....but a very nice store indeed....
Where is everyone???What happened to the day of customer service with associates asking, Can I Help you Find something?Are you going to a special occasion?Bottom line, its lacking and the the staff is thin spread it appears .The store needs a different formula so this way people apear to be happy to work there...lol
Marie in the Strongsville Macy’s was a great help in matching up a mismatched pair of shoes I’d bought. Thanks Marie!!!
Really helpful and friendly manager who resolved a very bizarre issue we had (item never scanned during original purchase as another item was double scanned) without any issue and honored the originally paid sale price (for the other item)!
Stores need to beef up their inventories going forward. Font Styles not sizes.
Overly priced mens clothing. No help available, very understaffed.
So much awesome stuff by International Concepts on clearance. Staff is friendly and professional. I always have a great shopping experience at Macys.
Customer service is usually average at best which is odd for Macys since theyre normally great. A guy named Tim was just plain rude to me and the people is was with. Normally people at this Macys are snobby.
Short on staff, dirty floors, product on shelves a wreck!
Much brighter store, reorganized! Check out is still painfully slow. I dont feel the workers have enough space to work, which makes the process slow
Well appointed, plenty of merchandise. But expensive, of course.
One of the worst shopping experiences I’ve had in a long time. I’m not sure if they are understaffed or if the staff there just doesn’t want to help customers, but it was impossible to get any assistance. I can guarantee I will not be returning.
Found my favorite perfume and got it with a discount (yay). Service was very professional.
They gave me a twenty dollar promo for spending so much money then told me no when l went to use it. At least Kohls let me use their Kohls cash.
Macys is grossly over priced and you cannot use any of their coupons to purchase Nike,Underarmour or any of the name brand items they carry. Will never purchase clothing here again.
Very clean environment and helpful employees. A wide variety of clothing and merchandised so that your favorite designer is easy to locate.
Shopaholic haven ..... coupons are like personal invites to me ... have never left empty handed ..
The same overpriced marketing bs theyve been pushing for years. Wake up sheeple.BTW.... Whos paying the local guides for these reviews? Seriously!!!? If you make sooooo much money that paying 50.00 for a t-shirt seems relevant to you, for the love of God, take inventory of your life!!!!
My friend Rick a retired employee graciously used his discount for a pair of tennis shoes for me. I LOVE THEM. THANKS BUDDY😘
Didnt have what I wanted but I was able to purchase a great cologne called Bad Boys for men
I was trying to shop for my mom and when I was checking out ,Their was a miss understanding about something and the manger who Handel it was so rude bad experience ,I didn’t buy anything because the way she treated me.
Fancy clean store 👌
Great customer service. Was looking for black mens shirt. Found what we were looking for...and on sale.Bonus!!!!
I left my purse and called them, they found it and had it for me when I got back there. Very helpful
I really do not know if they will survive. Walk through the half of the store to find salesperson. Hard to go back.
Service was good and cheaper than JC Penney but they were very understaffed when I went.
Upstairs in the mens department was the most loving kind hearted lady that helped me today she helped me find a great shirt and tie for my husband for our Anniversary I will definitely be back
Great place to visit, we must return soon. Thanks for your hospitality South Park Mall we enjoyed ourselves.
Would like to find more in store items rather than shopping online.
Great customer service in the shoe department
Nice place fir shopping
I go there to buy makeup not sold in drug stores. Pricey, of course. Always a great buying experience. Plenty of free parking. Located in a mall.
The best mac n cheese and bagels but Im not happy with their coffee and Lattes
No help at this store anymore..one I did find was good but another couldnt be bothered.
It was amazing! Everything was right there!
Its warm and cozy here. Thx for the professional help in jewelry, kudos to Petra.
Always an awesome experience at Macys with all the sales and deals going on!
Great quality products, priced accordingly. Easy to navigate and shop for the most part.
Great store has lots to choice from in mens women and also tons of home appliances and furniture. There is always someone there willing to help.
People are nice and friendly. The workers do there best to help you
Very disappointed in mens dress shirts both in sized and colors. You cannot get a good idea of color from a web site.
Went thete found some jeans 1 pair was 100.00. Ya right. Went to new york and co 70.00 cheaper!
I love it
Love this store! Looking for a bracelet watch for my fiance. Had exactly what I wanted!
Macys is great but I prefer online shopping with them.
I had a very rude cashier who had no idea how to work the computer. Sge was acting like it was my fault.They need proper training before they can ring out customers.
Great selection but long lines, no staff
Great online prices. Easy returns
Very nice beautiful and friendly
Hard to find a worker to check out. Had to go to the toy section to buy my sheets and comforter.
Great customer service this trip.Good prices. Everything was at least 40% off.
Love Macys. Its the ultimate shopping experience. Nice, neat, clean and great atmosphere.
Didnt really like this store, just looked around.
I do alot of online shopping but it was so nice to actually shop for so many designer brands at reasonable prices!
Could not find a single employee on the second floor mens section; inventory scarce; if they want brick & mortar to survive, Id change that business model
Got me a sick suit for a wedding here that I had on new years. Wack. The dude who helped was cool.
Went to exchange a Christmas gift. The staff was very helpful and let us do it without the receipt.
Very good place for finding new frangances
I went to buy a pair of shoes and I found them for $90 then I went to another store and found the exact pair for $49.98
The only place that will order in any perfume or cologne you can think of!!
Its very hard to find anywhere to check out. There is really no customer service to be found either. Your best bet is to shop online.
No people are there to help you. Its like going to Lowes you have to survive by yourself
Southpark Mall in Strongsville is the biggest PITA for access and the parking sucks, but Macys runs some excellent sales on mens (and ladies) clothing. Worth the aggravation to come to Strongsville - usually.
Selling junk. Rare assist w your questions. Complete loss of business dt their ma segment and ways.
Associates were rude, talked to me like what are you doing here? Then observed her treating another customer the same way
Macys Department Store had everything I was looking for and their SALE Associates always approach you with a warm smile.
Went to the fragrance counter and waited 20 minutes to be acknowledged and helped. Will not be returning for a while.
Great service and a fabulous deal on a pair of jeans and a shirt
Could not find anything we wanted & way over priced... but huge selection of nude colored shoes...
Always find something for whatever occasion I am looking for
They need more cashiers, clean store, ample stock
Couldnt find anything for a wedding. Not much to choose from
Meh selection and pricey
They have a large selection of everything you can think a department store should have will very good customer service.
Friendly staff. Unfortunately, their kids clothing section is small. Not what I was expecting.
Need wheelchair ramp hard up sidewalk and down
The employees are knowledgeable & helpful. The prices are compatible & below to competition.
Easy to get in, shop and get out without going into the mall. Friendly staff.
You Cant Always Get What You Want. But sometimes you get what you need.
Low quantities and lines to pay.
My favorite department store for men polo clothing
The fragrance crew were so amazing, highly helpful . . i give them a 5 🌟
I used to love this store but it is getting like a TJ Maxx.
Ordered online and simply picked up in store, quick, friendly service!
Great prices and service
Always always always check here for dress sales! They are often rock bottom jaw dropping prices!
Val in the bra department was excellent to work with and patient with my toddler while working with me.
Good store just didnt get lucking today
Love it
Its Macys, all good even if they didnt have what we was looking for.
Good sales, staff was friendly, lines moved fast.
Always a great deal. They have a BIG selection of G-Shock watches.
Nice mall yes packed with vehicles. A mild disturbance when we were. There. With some people.
Love this location. It’s so convenient and parking is a breeze. Please, support this location!
Great shopping experience. Workers were nice and helpful.
It’s a beautiful
Did not have White Linen creme in stock and could not even order it.
I love Macys! They have the best deals! And great associates!
Love Macys. Wish they had more clerks to help shoppers.
Excellent experience
Total reviews rating 4.2
199 Reviews for Macys 2023:
Review №1
2022-01-09This is a large, two story, high-end department store in the South Park mall. They carry quality products to fulfill the needs of your entire family. The womens clothing department is expansive and they also have a huge selection of purses and accessories. They have housewares for your kitchen, bath and bedrooms. They have good sales too.
Review №2
2022-03-25Good deals going on, I was able to buy my wife a few outfits and saved over 100 bucks with the sale prices. Then I had to exchange one for a different size but I misplaced the receipt or lost like my wife says but I was able to exchange it with showing the card I used and the tag was still on the dress so they were very nice about it no hard time at all and was able to change it.
Review №3
2022-03-07I really liked all the different departments of this store. I like to look at the clearance racks, just wish the sizes were in order, it was hard to find my size because they werent separated into sizes very well.
Review №4
2022-06-27Im not exactly sure what has happened to Macys over the past several years. It used to be a higher end department store, but now it is more like a lame TJMaxx.
Review №5
2022-06-02I was going to Luckys Shoes n had to walk thru Macys but Macys in Strongsville was gorgeous, clean n very neat but with very few shoppers in it.
Review №6
2022-01-19Most of the time I would say Im not a fan of this store due to inflated prices on everything in the store. Recently stumbled upon some unused gift cards to find prices were marked considerably low. Bedding for example, was 75% off. A king sized Bedding cost a mere 32 dollars! A+ for that!
Review №7
2022-04-11Just walked through the place to get to the mall. It was nice inside, very clean, smelled of cologne and perfume quite strongly, which could make some people feel sick. They have a nice selection, but its mostly womens stuff, so not for me.
Review №8
2022-03-30Never had any issues with any staff member at macys and I been going there for years. That’s till now. Those girls at the shoe department there not friendly all. Asked for a shoe size and the girl took the shoe from my hand without saying anything and walked away having a annoyed look on her face. Was uncomfortable asking for any other sizes after that to the point I left with out purchasing anything. Went to dillards instead and most likely will be shopping there from now on
Review №9
2022-04-11I walked through Macys to get to the actual mall. The amount of perfume being sprayed in that place should be illegal. I could barely breathe. I made a mental note to never go through there again and just go around. Lesson learned.
Review №10
2022-04-16Reduced inventory still. Reduced clerks if you are trying to find something. Relatively long lines due to so few registers. And I would pay them to upgrade the toilet paper. They continue to win the prize for the worst thinnest toilet paper in the country.