Kerbside pickup
Yes
Macys in North Olmsted
Categories
Location on the map
North Olmsted, Cuyahoga County, Ohio, US
Service options
Delivery
Yes
In-store shopping
Yes
Health and safety
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-777-7000
Site: https://l.macys.com/north-olmste...
Site: https://l.macys.com/north-olmste...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–8PM
Macys in other cities:
Comments (199)
Macys backstage is a hidden gem that I hit up at least once a month. Always have something I didnt know I needed!!
Not as updated compared to other Macys. The clothing selection is sub par compared to the Macys in strongsville and univetsity heightz
Cheryl Cheryl Cheryl in the mens cologne is simply amazing! Wish I lived closer to shop her often. Thank you so much for helping my son and I
We recently purchased our Radley couch from the furniture department. After having complete disasters at two other furniture stores Macy’s was such a breath of fresh air. Martha was great to work with! She was not pushy and kept us informed on delivery. In the crazy furniture world our couch did not take long to come. We will back in the future.
Kathi was amazing! Another lady with long dark hair was absolutely rude! But not Kathi she was so nice and made sure I was happy with my purchase. Wish we had more people like her.
Theres always something good when I visit this store. We went for luggage this time, and they had a pretty decent selection of clearance luggage. There were a lot of clearance items in all the areas that I looked through
Polite friendly atmosphere ask if they can help me🙂
Ive shopped at this location for 30 years (formerly May Company Ohio and Kaufmanns) and Im almost never disappointed when I visit. This store is the largest in Cuyahoga County with over three floors of space, including a Finish Line, Sunglass Hut and Macy*s Backstage within.
Great day there. Got a card. First time being asked but Im looking this place more and more.
I wish I could have given a higher rating but it was very difficult to find persons behind a register .I had to go in search of a cashier in two out of the the three different departments that I visited. The cashiers were very nice but I did need assistance but there was no one in that department .Sad that this is the situation Ive always liked Macys.
North olmsted Macys messy clearance as usual alot of last call pricing plus this location has BackStage
All Im going to say is..YOU GOTTA EXPERIENCE MACYS BACKSTAGE!PSST: MACYS--- GET MORE MENS RACK IN BACKSTAGE..THE WOMEN HAVE THE WHOLE DEPARTMENT... US MEN SHOP TOO YALL. WE NOT JUST ATHLETICS AND GADGETS.
Big Macys with many floors in the Great Northern mall. Customer service is super good and really nice.
They never have the items that Im looking for in stock. I end up ordering online or just go somewhere else to shop.
Not usually my place to shop but when I needed a suit in a pinch for a fancier wedding, I had the best luck here. Im usually in the size range where selections are normally good in availability so same thing here. Price was actually not too painful. Similar suit at another similar store was literally triple the price. Not sure about others but their sale prices are where Ill begin to consider the items to begin with. If not on sale Ill honestly not even consider it.
Prices too high ugly clothes employees not helpful or friendly
They seemed very short staffed but the lady who was at customer service was great!
I went to the mall not there..? But overall its nice! Very big tho
I like Macys Backstage they have great deals
Found quite a few gifts at Macys and the prices are quite good! I dont always shop there but thought Id take a look and it was surprising to see their competitive pricing!
Used curbside pickup and the process was easy, smooth and very convenient.
The staff was polite and they advised me that Toys R Us hadnt arrived officially; but, they are on their way and signs will go up informing everyone. I was also advised to go online and order merchandise which the site was operational for service now.
Fake sticker prices. Increasing price above the maximum retail price and then giving discount. I was speechless after looking at this. Macys is just trying to fool people and make money. I learned a lot after looking at how they play with the stickers. I wonder what else fraud they are committing.
Customer service does not exist at this store. No helpful staff, how sad
Everyone in Macys was VERY NICE. It was my Youngest Sons first time in a actual Mall that He would be old enough to remember, they rang His Toy up, gave Him His own bag, and answered all His questions, He was so.....excited! It was very Clean, well stocked, & beautifully set up.
I really love Macys, for me they have so much to offer for both men and women as far as clothing, shoes, shoes accessories and beauty products. They also have some of the best sales ever! In these days of online shopping, with so many stores closing down, they remain one of the few lasting dept. stores that feel so familiar and welcoming. They do have great online shopping as well, with speedy delivery at little to no fee depending on items purchased. As far as customer service, they have always been very friendly and helpful. I hope the stores will survive the pandemic and remain in business for many years to come.
Great, clean, friendly customer service store. Reasonable prices. I recommend this store.
The employees are very nice. The discount for the fragrances was nice, could have been better for the holidays, but beggars cant be choosers. I wish that the fragrances came with more samples since you cant bring a bottle back if its been open and you dont like it the day after purchase.
Deb in furniture was great! Great customer service!
We bought a hutch as stand for our TV. The lady who helped us in the furniture department was helpful and knowledgeable about products.
I have NEVER received a Macy’s star pass for 25%/20%/15% off that just about EVERYTHING in the ENTIRE STORE wasn’t on the EXCLUSIONS panel. What kind of scam is this to try snd trick people into coming into the store! Even my BIRTHDAY PASS had the 99% of the store on EXCLUSIONS. I have a great idea! Why not just send us a pass that tells us the 3 items in the store that are not listed on exclusions? Oh wait…. Then you won’t be able to trick people into thinking they’re getting a discount! Macy’s wasted many of my trips to the store with these FAKE star passes all to find out they were WORTHLESS.
Don’t order online and pick up at this Macy’s. They’re horrific at the “customer service center” no less it always seems to be filled with old women who are returning something from 1985 without a receipt and want cash back.
I had a vegas trip and needed my girlfriend to assist me picking out some clothing but she couldnt make it. Needless to say I have my own style but not for suits and dress shirts. Bob in mens department was the hero that day he was helpful and had an eye for the fashion that was desired he went above and beyond that day. Today I encountered Bob in polo department which is more like my style he came thru in the clutch once again. Great Job Bob!!!! So much people lack customer service today but not Bob again thank you and definitely will be back.
Heather at the Estee Lauder counter is the best!
They always have what I need at the right price good quality stuff
The staff in this store went above and beyond to help me out. They are awesome!
Macys University Hts is a hot mess. It no longer seems a major department store as it seemingly a store that is or should be closing permanently. I looked 10 minutes for someone who worked there to assist me. And when I finally found someone they were clueless to the merchandise they sell. We probably should have gone to Dillards from the start.
I try to call to the kids department and nobody answer the phone at least if Macy’s can reclute associates where they can put a live text messages because I’m try to buy 2 Samsonite Luggage , so I want to know if they have a specific Samsonite model in the store I didn’t want spend time and money driving to the store and figure out that Macy’s didn’t have the Samsonite model that I was looking for
This place used to be awesome. The variety of clothes have really gone down in the dumps. I spent almost 2 hours there looking for a dress suit for a job interview. Poor selection and not much to choose from. While there for this long not one employee came up to me and asked if I needed help. They did seem to ask sharp dressed, high profile customers however.
I love shopping at Macys. Can always find good quality and sweet bargains. They could use a few more staffing. But overall Im always satisfied.
A really nice store with plenty to choose from, and friendly and helpful staff. It was a pleasure shopping there. I will continue to shop at Macys for further needs. Our cashier was very helpful and pleasant.
Customer service centrally located on 1st floor. Service with a smile.
Didnt stay long found items easy still a bit pricey
The cologne department did not have what I wanted, but they ordered it at a discount and free shipping. Very nice and helpful ladies.
Clean, staff helpful and friendly nice selection will return to shop
Excellent in customer service has decline tremendously. HOWEVER, Macys at GNM is at its best. Great work guys
I just have to say that Dragana Bjelivuk helped me out today. She is extremely kind, helpful, and very professional....She is a true asset to your company, you’re very lucky she chooses your company to work for....!
I bought some good gifts today and received some great service, sales and deals!
Really nice selection in many categories.
3 floors to shop, great location. Go to the mall before they are extinct.
Although it is expensive, but the have great customer service
So good deals, go take a look
After being treated poorly at mens wearhouse looking for my sons wedding tux and groomsmen We went to Macys.. it was very clean and the workers were incredible Thank you Macy.
I actually havent been in the store for a while, I was at the web ad site looking for a rolling kitchen cart. They do have some nice ones there, but too long for the small area I need it for.
Overpriced and overhyped. If youre a lady,Its great. If youre a blue collar guy like myself, We have no business at all in this kind of story.
Great customer service. I was performing a mystery shopping event for women perfume. I was able to get my sample smell cards. Everyone was very helpful.
I dont want to beat them up but I couldnt find pajamas for my wife. wasnt looking for anything fancy not many in a medium size. Couldnt find anything anywhere else either though things are kind of picked through this time of year
The staff is friendly. The layout in the Mans department is clean and spacious.
Lallia inside Sephora was a big help! Was looking for a gift and she made some great suggestions and brought some great deals to my attention. Was a big help, thank you so much!
For the safety of you and your loved ones, I recommend shopping elsewhere. I purchased a bed frame from Macys thinking it would be high quality. It was extremely cheap (the actual wood supports and the fabric). The primary support beam broke in just a couple months. Macys refused to take responsibility saying it was shipped directly from the manufacturer, yet they were also unable to tell me who the manufacturer was. Since Macys is content with selling dangerously cheap furniture with no accountability, I will not purchase from them again.
Took my mom shopping and we ended up spending 4 hours in Macys. Monica was the sales rep on duty and went completely above and beyond helping us out in every way possible. She was friendly, helpful and knowledgeable about the merchandise. She totally made our shopping experience!!!! Thank you
Very pricey high end store
Return policy is horrible if they cant find it then they assume you didnt buy it. I received a gift for Mothers Day and they treated me as though it was stolen I was so embarrassed!!
It is clean, the associates are so nice. When we went into the store, I was surprised at all the sales they were having.
Selection on 11/29 was plentiful at Macys North Olmsted Store spent about 2 hours browsing. They also have brought back the bargain basement. I think its called Off Stage Wide selection about just about everything.
Great deals with free shipping on lots of items! Easy in store pick up!
Small store. Couldnt find food
I love this Macys! Shout out to ALL the employees! Theyve been so welcoming, helpful, and knowledgeable! Shout out to Nitza at the Clinique counter! Please if you ever shop Clinique support her! I just adore her! She will go above and beyond to help her customers!!! Its like weve known her all of our lives! My husband goes there and she helps him with all of my surprise purchases!!!
Bought a $69 Kasper white shirt for $9.99 and a nice pair of Style & Co. jeane $19.99! My sister was able to pick up a few bargains too!
They still have a Backstage!
I went to Macys for some new Clinique products...the lady at the Clinique bar was so nice and very helpful
Always a pleasant shopping experience. Staff is very professional and kind. Great quality of merchandise.
Me and 4-5 others waited over 15 minutes for a line salesperson to return from a stick room. I even tried to call the store to ask a manager for help, but they only have dept prompts. Horrible. Nice salesperson but she must be the only one on the entire second floor. No wonder people prefer to shop on line. Stores shouldn’t wonder why they and malls are dying.
My go to store for everything. Been a Platinum member for 9 years. I really like the new Back Stage store downstairs. You can find a lot of inexpensive gift ideas and childrens toys. They even sell cookies, chips and candies there plus Yankee Candle in large sized glass jars. Dont forget, Macys nearly always has a coupon deal.
I tag along when my fiancee needs to return things she bought online , sometimes before we go out to eat nearby. They always handle things professionally and quickly. I get her some perfumes and trendy boots here for Christmas every year and, this is one of the first places I check for cool stuff. I saw a cool pair of sunglasses there once too. 21 points ahoy!
I like Macys. I think they have fair prices, they are not as exclusive and posh as I once thought they were.INC InternationalAlfaniBrooks BrothersThese are the main reasons why I go to Macys. Download their app, you can pay for an item online with the app then have it ready for pickup at your favorite store- I usually find what I want IN the store the use the app to pay for it (with a nice discount) they walk around the mall for an hour or so until they text me and tell me my item is ready for pick up- I love this system. 😍
Had what I was looking for and the store was very clean
If youre looking for lingerie that is the place to go!! Super helpful staff,excellent experience
I was treated like I didnt belong shopping here because Im not coated in 5 inches of caked on makeup and 4 inch heels. And when Im standing in line to buy a cologne product, I should not be bumped by someone who is buying 2 and spending $40 more then I was. Never judge a book by its cover. After this incident, I decided to return the cologne and spend my money elsewhere. I will never shop Macys again.
Laila Jarrous sales associate in men fragrances, has been a pleasure meeting and a grea and wonderful help to me, answered all questions and was very nice, and patience was off the top love her.
My spot its expensive but I love it here
Recently my Fiance and I came into this location and both of us were blown away by the amount of help and advice we were given. We were doing a wedding registry and a store associate (Coleen) could not have been more helpful! She was a pleasure to work with, and ran all over the store with us helping! She is amazing and we were very happy!
Nice selection. Wonderful service.
I love Macys but this location was a waste very limited merchandise and the staff made no effort to assist patrons we left and went to Dillards
We wanted to get new shoes for my husbands fathers day gift . The salesman was very helpful and not pushy. My husband decided on 2 pairs that were comfortable and stylish. Good experience.
I went at noon to the great northern store in Ohio only 2 people working all of the jewelry kiosks they did the best they could but you had to track someone down it was over 45 minutes just to look at something I was on my way out when someone asked if I needed help. The store needs to bring in more help!
Customer service was excellent.
Went to the Lancome counter as I had ordered some items recently and received the wrong products in the mail. The exchange was easily made and not time consuming, so that was appreciated. I definitely think the representatives or make up artists, if you will, should spend more time with individuals who are trying to find the correct product for their skin or are just unsure of which products to buy in general, rather than rushing through the process as additional customers approach their counter.
It was cool. Not my thing. I was with family & it is their thing. Staff helpful if a little abrupt.
Very traditional clothes and shoes.
Was looking for a suit for my friends wedding, super helpful staff, I believe Bob helped us, super knowledgeable, just looked at us and got our sizes right!
It was very nice.I shopped at the Estee Lauder counter, the two young ladies who work there were helpful n most pleasant. Even offering too wrap my purchase. Ill return😎
I went looking for boys size 14 to 16 white button down shirt. I found none. The one I did find was a size 16 to 18 and it was $44. I was told to go downstairs to the teens department, then told there wasnt one. I then to the mens department hoping to find a small .... and you would have thought that I asked the sales clerk for her firstborn. She never did help me find anything. She never even leave the space she was in. I dont understand how stores like this stay in business. With a price tag of $50 for 1 shirt you would think that they could maybe look the customer in the eye and give them maybe 10 seconds of their time. I left empty handed and wont be back:(
Horrible experience!! Macys looks like a bargain store everything tossed on tables. The employees are lazy, while walking through the mens shoes there was garbage on the ground near some chairs and the employee was standing next to it not even picking it up. It was blocking and all over the chairs so if I wanted to I couldnt try any shoes on. While waiting for a half hour for an employee to get off her break and get fitted for a suit I could see the frustration from other customers. I now see why online shopping is popular.
It looks like theyre going to be the next anchor store to close at Great Northern. Very little selection and quite a bit of empty space.
Looking for for a dress for my daughters wedding hit great sale
Disappointed. I was the only women in the dress section along with my mother, yet an employee with a scanner was following me around the racks. The carpeting is all stained and gross outside the fitting rooms. When I went to checkout, the cashier was pushing me to sign up for a Credit card, after I said no 3 times she then asked my mother who wasnt purchasing anything and standing off to the side to sign up. Not the Macys I grew up with..
The selection was okay . My youngest daughter who is 10 size girls 10 didnt find anything she liked. And there really isnt any shoes for her size there. My other daughter who is 12 found a couple pairs of jeans and some boots.
Went to look at handbags today. They had a very disappointing selection!Its too bad, this store used to have a lot of nice things.Some people still enjoy looking at items and seeing the quality before they buy.
Amazing deals. I love the quality they carry.
I havent been here since I got married in 2003 but it remains OK in my minds eye
I was only in that menswear area, but I feel like that was enough. It was a good experience. I wanted a shirt, The, and slacks as a gift for my co-worker and the associates helped me find what I needed. They also printed me off a gift receipt for him.
Nice but needed the cart. I had to shop with arms full of merchandise and my purse too. A bit of inconvenience. Probably would of shopped more using a cart.
Limited selection. Medium to high price wise. Nice store.
As always up to par. Macys was and still is a relic of time. And a place of Value. Enjoyed the Quiet Sound of Shopping being able to concentrate!
I enjoy shopping @ Macys,they are one of my favorite places to shop, I like getting star rewards from them.😊
Great selection of fashion jewelry
Shopping is what I do. I came found what I wanted and price range I was going to buy. I was truly happy 😊I wouldnt have had it any other way
Really horrible this is the 3rd time I come here no staff. You wait for more than half an hour on the register line even if you have only a question ! As a matter of fact I am writing this review while waiting for someone to help me in the jewelry department. Absolutely horrible experiences please stop being cheap and hire more staff if you want people to actully come to the store and not purchase online.
They sent me the wrong size item and offered me only $9 refund, to be sent to me via check, for an item I paid $120 and still had the tags on it.
Went to mens cologne section. It used to be amazing service and informed help. Now its how long can I avoid customers and how indifferent and aloof can they be. I can spend my money anywhere. Im done.
I think most people are familiar with Macys. Their sales are great. The store is clean and well maintained. The only negative is that it is difficult to find an open check out. Frequently only one per floor is manned.
Sad to see. Dirty floors, light on inventory and workers. Didnt find what I needed. Was ready to spend money but they didnt have the item I went to purchase.
The store was a mess & finding someone to help was a pain. Spent time & money to go home with security tags left on the items.I had to drive back to tge store. Clerk then had major attitude because i inconvemienced her.
I recommend this branch of Macys strongly. The backstage is a gold mine! One time I even got a good brand pair of jeans for a single dollar!
No real review, waited to get in for nothing, dont carry my make up brand. I cut through their store though to get to main mall! I was surprised that there were no sales people around at all, no greeters etc. Too much online shopping and these stores will be passe???
Shopped for womens clothing and accessories. Store was well organized, decent amount of stock which was in style and appealing. Store personnel were pleasant and knowledgeable. Prices were reasonable.
Well I dopped by to find a beige sport coat but they had nothing even remotely related. Bummer. They had taken after Christmas markdowns and there is a lot of really cheaply priced merchandise. I checked out shoes of all types but I sure dont need any. After years of deprivation LOL I now have at least two dozen pair not including 4 or 6 boxes I havent opened yet. Embarressing!🤣 I walked away empty handed! Needed to get to Sears for a washer for my tenant. Not enuf time.
It was a fine Macy’s. Not the best quality, but overall fine. But as I was in the changing room, a Roach crawled past my pant leg. I saw two others in the area. They should probably get that checked out.
Some great sales, love kitchen section except too much Martha Stewart and her high prices for products . You can get quality kitchen utensils without paying such high prices.
Very easy to return two pairs of pants which didnt fit. Plus they helped me find my list car keys. Thank you so much to theadies at tge purse register!
Great service for my return
Needed more employees at the registers, the signage at one of the registers said closed to help with social distancing (Something close to that) well everyone was standing all over the place trying to keep 6 feet apart but it was just not possible. Ridiculous!!!!
I always find just what I need here and I usually find a great bargain. Dont forget to check out their last chance area in mens wear for the best deals.
Nice things but I was not able to find the item I was looking for which was a long casual white dress.
Great place to shop. I ve been shopping there for years. Im friends with a few of the people who work there. I like when the seasonal items I like and want to get for Christmas go on sale.
Thank you Macys employees. I reported being approached by a panhandler in your parking lot, and you immediately reported it to store security. I appreciate your customer care more than ever!
Hi n a time of social distancing I would have appreciated seeing more enforcement of masks being worn. I realize they dont really have control but ya know!
Nice store! Enjoyed the discount area! Lots of cool finds
Great shopping experience. Very cordial employees and a vast amount of products to choose from !
Macys is a nice place to shop and their personnel are great..
Went today (MAY26, AROUND 11:00 am) to Macys North Olmsted to return a necklace bought online around 35 days ago. The lady ask me about the tag and I answered her that it did not come with any tag at all. Only the receipt and shipping paper .After 5 min looking she ask for a manager.So, a new lady come, called MARIAM or MARIANI ( black medium hair) and she looked at it and told me she couldnt accept first because there is no tag on the necklace. Then I explained again that no tags come with it, only receipt and shipping paper . Then, she looked at the necklace and say, second,it is not looking good to accept.I said WHAT? Why is not looking acceptable? it is brand new, never ever used and u are saying not looking acceptable? after more 10 min of discussion, she told me she couldnt accept because also it was bought 35 days ago, and the policy is 30 days return.Then I read to the back of receipt that RETURNS ARE ACCEPTABLE WITHIN 1 YEAR !!!ALSO IT SAYS ON MACYS WEBSITE!!SHE told me she had more ACCURATE RETURN POLICY INFO THAN ONLINE INFO !!!!! ONLINE INFO ABOUT RETURN POLICYshe argue for about 3 min and left me alone. OKAY I SAID !I left the store and called to COSTUMER SERVICE and explained the situation. They told me on phone they see no reason to do not accept it, since the return policy is 1 year.I come back to store and the same MANAGER called MARYAM OR MARIANI was very unpolide, rude, and did not stop to talk with me ( she was always walking and I was following her) and she said one more time she I will not accept it.I asked why?? give me a reason? I explain her I called to the costumer number and blah, blah , blah and she did not even listening me.Then I asked for another MANAGER. I will not leave this store I said, It is not fear and I need to talk with somebody else.Then another manager come( blond lady), very very very polite, she listening me, looked at the necklace and told me: Well, it is not my department but I see no reason to DO NOT ACCEPT IT. Everything is fine, looking good.She returned it and gave me credit back to my card. Thanks for this lady.I will never come back to that store. NEVER, and I will tell everybody about that manager called MARYAM OR MARIANI.See what the problem in here?? ONLY THE MANAGER.AS A CUSTOMER, I SHOULD NOT BEING TREATED LIKE THAT.IM VERY VERY FRUSTRATE AND DISAPOINTED WITH MACYS TO HAVE PEOPLE LIKE THAT RUDE MANAGER.
Macys and most American department stores practice fake pricing. The sticker price is high but sales are almost permanent! One simple rule never pay full price.
Nice store quality products , and they have fitting rooms that can actually be used.
Cheryl is great! Shes near the mens clothing.
People are nice... just wanted to go shopping in a department store. I wasnt disappointed!
My baby girl got her gown for winter formal here. There were a few snags in the gown and they took a small percentage off the price.
Was on a mission to find a new purse, mission accomplished &it,s real leather!! & on sale too
Picked up three pair of shorts I ordered on line. Fabulous prices on name brand merchandise. Fine service at the pick up desk.
Love the store awesome selection dont like how every coupon you get has certain brands or type of clothes you arent allowed to get and dont like the interest rates stay the same on their credit card no matter how long you have been a great customer
Very helpful and pleasant employee when exchanging an item. Also Clinique lady was helpful.
Called store looking for childrens clothes, tights for girls no answer at extension tried several times finally tried oper. Who transferred me to dept manager phone who answered but couldnt hear me but I could hear her she then hung up its a shame they dont have people that care enough to know their equipment and take care of customers no one to answer calls in dept no wonder their going out of business
I love Macys they always have my size and jeans and they always have just what Im looking for thanks for that Macys
Cant go wrong when looking for the new fragrances
Seems like merchandise was sparse. Was never asked if I needed assistance. Mens shoe department used to be great, now its ok at best.
Always having bad employees mindsets on the clothing selection not like New York or Florida macys. Get the dumb mindsets out of there or shut it down along with jc Pennys 1950 looks order it from Donald Trump
I dont typically patronize these large stores, they are too impersonal and unfriendly. I accompanied my girlfriend here who thinks they are wonderful. Oh well !!!
I ordered a shirt online for pickup. Quick and easy. I had never been there before, so the pickup area was hard to find without help.
Got beautiful cloths and the perfume smells so good i sprayed my 1 of my favorite Beautiful today go there and have a wonderful time.
Wonderful social distancing, not too many people just not much in merchandise for big girls 2x
Looking for a dress for a wedding and found nothing. Very limited selection.
The store is pretty pricey, but you can get some good deals if you really navigate the clearance items.
Great! Never have a bad time in this store ... walked out with two purses and some makeup.. simply loved it!
Macys is good. Prices are reasonable. And the Star Rewards program can add up near free purchases.
Macys is hardly ever the first place I go to shop. For clothing, I usually try Kohls first. If I cant find it there, I might try Macys. Unless theyre having a sale, Macys costs too much.
I love this store. Plenty of product. Friendly employees.
If you pick up jewelry, you need to go to the jewelry counter. I received my order thinking that was everything. It wasnt. Another trip.
Macys got a clearence right now i love Macys
Picked up my Lancome products and I received a free gift with purchase. Love it!
Found what I wanted easily. The woman at the checkout took forever. But other than the 14 minute wait in line, it was a good experience.
Clean. Helpful salesperson. Even help pick out dresses to try on.
Nice, clean, standard Macys. Its not the biggest or best, but it has a good selection and plenty of parking options to get in and out. Overall, a good, mall anchor.
I love the selections, the sales, the stores. I only shop at Macys. Mostly online, nowadays. My only complaint about the stores, in general, is not enough staff.
I love this store! I was returning an item wrong size sales associate found correct size for me! GREAT SERVICE!!
Macys backstage is Macys clearance center. It has great prices & all the brands youll find in Macys department store except at an awesome price.
My return/exchange was quick and easy. Not enough coat designs to choose from though. More selection!!
Very clean and organized. Great handbag 👜 collection!
Found a lot of things that we needed somewhere on sale even
I never knew they had a basement thats where the bargains are good discounts on same quality merchandise
Way too expensive.
Maybe one of the last of its kind. You can sometimes find good values in their sales. Dont bother with their app, though. A thorough waste of time.
So many great deals. First time there, this will be a normal shopping store for me
Great brands, large selection, nice sale, good coupons, poor service, no one at check out any where
I found some great clearance deals and Backstage is a treasure trove.
Just a waste of my time..I find better things atthrift stores or salvation army..yuk..dont know what the hype is about😂😂😂🤣
I so miss MidwY Mall Macys. However I am really liking N Olmstead Mall Macys. Dont go often but when I do .. always good sales.
Always love this store ❤
Great prices and very friendly workers
Absolutely love shopping at Macys Great Northern! They have a wonderful staff (especially in handbags and small appliances and houseware)!
Store is beautiful but I can never find any employees to help me.
Loves Macys just a little bit to pricey for my liking but when they have there clearance sale its well worth they trip
Nice ties
Lots of Browns gear. Sales galore. Make sure to stop in basement for excellent deals😃
Great experience no problem exchanging my early Christmas gift.😊
I love Macys! Excellent selection of petite clothing. Nice, friendly, professional staff!
Good selection. Overpriced
Beautiful store!!
I had not ventured into a Macys in awhile. The products were abudant and the prices were more reasonable that I expected.
Great customer service 👍. Lots more sales than I expected! Clean. Friendly associates.
Total reviews rating 4.2
199 Reviews for Macys 2023:
Review №1
2022-05-06Had a gift in mind for a loved one. Had a problem with what they wanted. Had no experience with the product at all . Contacted the manufacturer for information. Went with my limited information and understanding to Macys. I called ahead and talked to a person in cosmetics her name was Jessica. That was my good fortune. The amount of knowledge that she had and shared with me was huge. So glad to have had a person that went the extra mile. Jessica at the Great Northern Macys cosmetics is the bomb.
Review №2
2021-11-11I just want to give Laila Jarrous (Beauty Advisor) a big shout out!!!! Thank you so much for your kind customer service. You were a big help and also making our shopping experience a breeze.🧡
Review №3
2021-04-14Macy’s has been around for ever. Beautiful clean operation . Great place for gifts and clothes that have quality. However , wait for coupons and deals because you can get anywhere from 30-50% off.it’s a great location Covid affected the mall but slowly people are returning.
Review №4
2022-04-29Love Macys. I love the Backstage area the most. Department stores can be a bit pricey but the backstage area is kind of like Marshalls and has really good prices. I can always find an outfit or something from there and Macys is always my first stop. This location is always clean when Ive gone and the racks are organized.
Review №5
2022-04-30The staff member I worked with for an exchange and then a second time for a purchase was very friendly and helpful. She said that this wasnt her department but was still very helpful. She was sure to explain the return policy of my last act purchases.
Review №6
2022-02-28I love Macy’s and spend thousands there. Have their credit card. Basically, only department store I go to. But, today I was very disappointed. I had spent $800 on merchandise and live in Westlake by the mall. I needed to exchange something for a bigger size. When I went there the only mall that had my size was Southpark. They only had one left. So, I nicely asked her if she could call so they’d hold it for me for 48 hours since I live a half hour away and go to school and work. Lynn at customer service tried saying that they can’t call for me. Well, they always have in the past and get to their department way quicker than me. Plus, it’s called customer service. She was resistant trying to make me feel as if I inconvenienced her. Called and hung up saying the lines busy. That I should just call myself. Then I nicely said that I’d wait. That it’s just easier to do it now because there’s only one left; I don’t want someone to grab it before I can call; and it takes forever to get through, where as they get right through. Always every place in the history of me shopping have workers called other stores for me in this situation. She then called back and was complaining saying “now they have me on hold. Okay. Ugh.” Then she’s talking to the lady and literally chuckles to the lady and says, “yeah I told her to just call but you know. Here I am. Lol.” Then I’m trying to tell her to tell them I’m coming Wednesday and already have the bra in a different size so for sure will be there. She just ignores me and says “we’ll see. Don’t know if we can hold that that long.” Are you kidding me? 48 hours is how long they hold it. So, then I’m like to myself, “ okay maybe she just thinks I’m trying to be difficult.” So, three times I say I like her hair. Because I did. It was a really pretty wig. My moms a hairdresser. And no, of course, I didn’t tell her I knew it’s a wig. Was just trying to be nice to see if she’d even acknowledge a compliment. She completely ignored me. If you don’t like your job then get another job Lynn! But don’t make customers feel uncomfortable and inconvenient simply asking you to do your job! I have left 5 stars on my accounts for Macy’s ladies all the time. This is the first time I’ve had to complain. And if it wasn’t so rude…I would had let it slide. But, that’s just not okay!
Review №7
2022-05-02I visited this place today, was thinking to gift something to my sweetie, I was not much sure what to gift her, then Dragana Bjelivuk asked me if she can help, she suggested and helped me to buy a gift, it was great experience and she was Amazing, visit this place and surprise your loved ones.
Review №8
2022-04-07Not a very store. Lots of off brand clothing and poor shoe selection. Macys Backstage section of the store carries brands that are not even sold in Macys, lots of off brand and junk.
Review №9
2022-06-14I had fun shopping for my vacation outfits. Nice store clean quiet and friendly staff
Review №10
2022-06-26Great great went there for a couple of birthday gifts Fathers Day gifts very nice I even had time to buy myself a couple of things which I was very happy lot of variety